Latest Vacancies at Vantage Debt Management

Responsibilities and Duties:

• Validate documentation of clients and creditors in order to submit legal applications.
• Ensure payment plan matches accepted amounts
• Compile all documents ie. 17.1, 17.2, proposals sent, including email proof
• Follow up with credit providers for proposal responses.
• Be comfortable on the phone
• Able to work within a team and manage time effectively

Minimum Requirements:

• National Diploma or Degree
• Experience in Debt Counselling negotiations team is an advantage
• On-the-job training.
• Excellent communication skills.
• Competent in excel
• Computer literate

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Responsibilities include:

• Perform comprehensive financial assessments with internal analysis tools
• Provide actionable advice/insight and offer suitable financial solutions
• Build and Manage relationships with prospects and clients
• Execute all administrative tasks timeously with high accuracy
• Assign client queries with detailed instructions
• Provide high-standard client services to all prospects and clients

What can you expect at Vantage:

• Develop an in-depth understanding of the South African credit industry
• Fast-paced start-up environment
• Rapid career growth and great learning opportunities
• Diversity

Requirements:

• Finance / Business / Economics / Accounting degree *Non-negotiable
• Good understanding of the South African economy
• Excellent Verbal and Written Communication Skills
• Fast learner
• Self-Motivated
• Good mathematical understanding
• Some work experience would be beneficial but is not necessary if everything else fits
• Sales experience is advantageous.

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Responsibilities include:

• Perform comprehensive analysis and affordability assessments
• Offering suitable credit life insurance policies to those who qualify
• Build and Manage relationships with prospects and clients
• Execute all administrative tasks timeously with high accuracy
• Assign client queries with detailed instructions
• Provide high-standard client services to all prospects and clients

*No Cold Calling

What can you expect at Vantage:

• Develop an in-depth understanding of South African credit industry
• Fast-paced start-up environment
• Rapid career growth and great learning opportunities
• Diversity

Requirements:

• Finance / Business / Economics / Accounting degree *Non-negotiable
• Good understanding of the South African economy
• Excellent Verbal and Written Communication Skills
• Fast learner
• Self-Motivated
• Good mathematical understanding
• Some work experience would be beneficial but is not necessary if everything else fits

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 Duties and Responsibilities:

• Be able to do cold calling.
• Follow-up calls where and when needed.
• Dealing with clients and processes in line with company procedures.

Personality Traits

• Confident and self-motivated.
• Proactive.
• Ability to work under pressure in a fast-paced changing environment.
• Customer centric.

 Basic Requirements:

• Degree or Diploma advantageous.
• Must have a clear ITC and criminal record.
• Debt review experience is advantageous.
• Strong communication and interpersonal skills.
• Outbound call center experience is advantageous.

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Responsibilities and Duties

• Manage a portfolio of clients
• Develop and maintain a great relationship with his/her clients
• Manage and resolve all service-related queries from clients via email and telephone
• Conduct regular budget review and adjust payment plan
• Assist the client in completing the debt counseling process
• Maintain/improve retention ratio, PDA ratio, and aftercare fee ratio

Key Competencies:

• Customer service orientated
• Excellent verbal and written communication
• Great team player
• Good time management
• Well-organized and great attention to detail
• Ability to work under pressure
• Self-motivated and comfortable in taking initiative
• Ability to work independently

Requirements

Minimum Requirements:

• Matric (National Diploma or Degree is an advantage),
• 2 year of Client Service experience in the financial or Credit industries (Advantage)
• Debt Counselling experience an advantage
• Clear credit and criminal record

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Description

VDM is looking for hungry, energetic, and positive individuals to join its growing team. Be a part of a young and exciting company in the financial services industry. If you are keen to make a positive difference in people’s lives and grow your finance career at the same time this is the opportunity for you.

We are looking for a result-driven assistant manager to be responsible for monitoring and supervising our operations teams to achieve the organization’s objectives and increase quality of service. You will be responsible for providing guidance, instruction, training, and leadership skills to inspire the team to perform at their optimum. You should create a cohesive team that works efficiently together to maximize the team's potential. To be successful as a manager, you should have a track record of team motivation and positive results. You will be reporting to the Operations Manager as ultimately you will be an assistant to this manager.

• Assisting TL's to meet P0 and P1 meet targets
• Assisting with actioning Risk Management in departments
• Handling Client escalations when TL cannot resolve
• Overseeing and assisting TL's to execute projects
• Strong Excel and data Analysis Skills (Important)
• Good Presentation Skills
• High level reporting

Requirements

• Debt Counselling Experience min. 2 years
• Min 3-4 years management experience
• Critical thinking and problem solving.
• Strong evaluation ability, business acumen, and commercial awareness
• Excellent communication, interpersonal, and customer service skills
• Strong Leadership abilities
• Good time management, strategic planning, and organizational skills

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Responsibilities / Duties

• Setting up payments
• Proactively contacting clients telephonically and via email
• Short / no payments recoveries
• Improve collection figures
• Payment and Debit Order Queries
• Educating the client and referring a client to the relevant department for further payment
  arrangements.
• Report to respective managers

Requirements

Personal Attributes

• Excellent communication, listening, and reading skills
• Must be well-spoken (additional languages are a plus)
• Positive Attitude
• Good time management skills
• Quick Learner
• Goal Driven
• Ad hoc duties when required.
• Good team player
• Works well under pressure

Qualifications and Experience

• Experience in a credit control environment
• Matric (National Diploma is an advantage),
• Minimum 1 year’s work experience
• Clear credit and criminal record

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Description

• VDM is seeking an energetic individual with high emotional intelligence who is eager to learn and further expand their knowledge in the HR domain. Be a part of a young and exciting company in the financial services industry. If you are keen to make a positive difference in people’s lives and grow your finance career at the same time this is the opportunity for you.

Key Responsibilities
Recruitment

• Assist with the drafting of Job advertisements
• Place job advertisements on relevant platforms
• Maintain a database of applicants
• Perform first-level screening of applications
• Arrange interviews
• Collaborate and communicate with candidates
• Perform all pre-employment checks and screening
• Prepare letters of offer and employment contract
• Coordinate induction of new starters

Performance Assessment

• Distribute relevant documentation before assessments
• Arrange and coordinate assessments
• Arrange probation reviews as per the contract
• Issue relevant letters or notices following probation or performance review

Employee Files

• Maintain electronic (and paper) employee files at all times
• Establish and maintain a database of employee information

Payroll

• Check employee leave transactions and balances
• Leave reconciliation reporting

Training

• Arrange approved training
• Maintain administration of the training database for the business ensuring renewals and requests are
• updated and arranged accordingly and promptly
• Liaise with management, employee, and training providers

IR

• Arrange disciplinary hearings
• Note taking responsibilities where relevant
• Distribute relevant documentation

General

• Assist staff with general inquiries or refer the matter to senior HR personnel
• Provide documentation such as UIF certificates, contract renewals, documentation copies, etc.
• Maintain and monitor the HR inbox distributing requests where necessary
• All other administrative duties as required from time to time

Requirements

What we are looking for:

Qualification

• HR diploma or certificate

Experience

• 2 years minimum experience in an SME or growing organization.
• Proficient with the Microsoft Office suite including Word, Excel, PowerPoint, and SharePoint.

Other

• Strong work ethic
• Professional and attention to detail
• Energetic, enthusiastic, and eager to learn
• Excellent English communication skills (both verbal and written)