Jobs at Coca-cola

About the job
The Coca-Cola Company’s Technology organization is in the midst of a digital transformation that allows our employees to use world class technology to connect our products to our customers all over the world. This journey is a very exciting time for Coca-Cola and our employees are big contributors to our Success and Growth. Our large scale and complex environment offers an incredible opportunity to address challenges, enable innovative solutions to make a difference for our customers, leveraging world class technology.

To continue this digitalization, we are looking for a Lead Data Engineer to join our dynamic team in Dublin, Ireland to help build scalable, cutting edge technologies for today and tomorrow. This position is part of a global network with a focus around Europe, Middle East, Africa and Eurasia (EMEA) that uses deep technical skills to create and improve Data Analytics solutions that help the Coca-Cola Company grow and be more productive If you are up for challenges, eager to learn and highly motivated, we’d love to speak with you!

What You’ll Do For Us

• Work with Product Owners and Business Analysts to understand business data and related processes.
• Use Agile and Dev/Ops methods, build BI applications using a variety of data sources (on-premise such as SQL Server, cloud IaaS/ PaaS, mostly Azure, sometimes Google Big Query/AWS).
• The development required will include data ingestion and transformation using a combination of Azure Data Factory, Python/PySpark for ETL/ELT in DataBricks, Azure Logic Apps, Azure SQL and data presentation with cube (Azure Analysis Services) build up (SQL / DAX), all hosted in Azure PaaS cloud environment
• Occasional Power BI development
• Implement rules & automate data cleansing, mapping, transformation, logging, and exception handling.
• Design, build, and deploy databases and data stores
• Design, build and deploy data presentation layers (cubes)
• Participate in cross-functional teams to promote technology strategies, analyze, and test products, perform proofs-of-concept, and pilot new technologies and/or methods.
• Establish and document standards, guidelines, and best practices for teams utilizing the solutions.
• Review vendor-built solution designs to ensure technology appropriateness, standards compliance, and platform capacity alignment
• Lead a team of data engineers

Qualifications

And Requirements

• 3+ years of experience in development of Data & Analytics solutions
• Bachelor’s degree in Computer Science, Information Systems Management, Data Science, or related technical field, or equivalent practical experience
• Good knowledge of Azure Cloud BI stack (Azure certifications is a plus)
• Proven skills in SQL, Python and/or Pyspark for data ETL/ELT, DAX
• Additional skills in one or more: Hadoop (NoSQL), Kafka / MS IoT Hub for streaming, Data Science python libraries (SciKit, NumPy, ML and Auto-ML)
• Proven desire and ability to learn on-the-job
• Hand’s on experience with data visualization tools, preference for PowerBI
• Good written and verbal communication skills
• Ability to work with geographically diverse teams via collaborative technologies.

What We Can Do For You

• Opportunities to work with teams across EMEA and around the world
• Experience working with a variety of world-class technologies
• Coaching, mentoring, and career development
• Our Purpose And Growth Culture

We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors - curious, empowered, inclusive and agile - and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.

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What You’ll Do for Us:

Protect brand image and corporate reputation by building a good relationship with external
Stakeholders including digital (social media, website, AI chat bot) on behalf of KO system.

Build Best-in Class Consumer Engagement platform and capability across KO system.
Operate CIC platforms

• Manage IMCR Risk through initial risk assessment on a daily base.
• Manage Consumer communication directly on behalf of KO system as an Active Ambassador
• Management of daily issues, consumer complaints and problem solving
• Design, execute and operate the comprehensive CIC strategy to enhance Consumer Satisfaction
• Deliver high quality service/information to consumers and interact with them in order to further strengthen corporate and brand reputation
• Operate and interact with global/region resources (IMC, PAC, K&I and BS) to fully leverage the potential of a networked organization

Contact Center Management:

• Budget management of the CIC

Digital Communication:

• Lead digital consumer communication (SNS, website, etc.)
• Manage the social media interaction team for marketing support and risk management

 Consumer Voice Analysis:

• Basic understanding of data analysis (quantitative and qualitative)
• Gather, analyze and deliver social media metrics and consumer insights to internal stakeholders
• Manage daily issues/consumer complaints and quickly analyze/report to internal stakeholders such as IMCR team to ensure compliance and risk management

Project Management:

• Manage projects such as CRM system renewal in line with corporate plans and objectives
• Ensure commitments are met by monitoring, assessing, and resolving variances in budget, timing or quality of work

Qualifications & Requirements:  

Work experience/passion for consumer communication

• Native Local language capability + English written & oral
• Basic knowledge of digital communications
• Excellent communication skills with consumers
• People management skills
• Good IT/computer literacy (e.g. MS Word, Excel, PowerPoint, Outlook)
• Risk management experience
• Knowledge of public relations fundamentals (if the candidate is from outside the company)
• Work experiences within Coca-Cola system is preferable
• Reporting capability translating data into insights related to the changing consumer engagement preferences and technology/Artificial Intelligence trends
• Strong consumer/customer service orientation
• Proven problem-solving skills
• Experienced people/performance management of small to mid-size teams
• Executive-level communication experience
• Ability to build value-based relationships
• Proven decision-making, multi-tasking, and influencing skills
• Ability to analyze data to establish and monitor performance metrics, determine resource needs and manage cost to serve.
• Operations management experience
• Process development/performance management experience
• Minimum of 10 years of work experience. The required focus is on the relevance of the recent work they've done as it pertains to this role.

What We Can Do for You:

• Iconic & Innovative Brands: Our portfolio represents over 250 products with some of the most popular brands in the world, including Coca-Cola, Simply, Fairlife & Topo Chico.
• Expansive & Diverse Customers: We work with a diversified group of customers which range from retail & grocery outlets, theme parks, movie theatres, restaurant
• Our Purpose and Growth Culture: We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.
• We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.