Vacancies Available at Plennegy Group

RESPONSIBILITIES:

1. Manage the Technical Support Department

• Supporting and communicating constantly with dealers on technical issues.
• First point of contact with factories and suppliers in regards of technical issues.
• Maintain high relationship levels with factories and suppliers
• Dealer visits to maintain and share product knowledge.
• Manage the defined warranty budget and deal with warranty issues in timely and disciplined manner.
• Introduce a customer support process that will capture and analyse deep customer understanding data in regard to our current and future product portfolio.
• Work closely with Sales & Marketing teams to ensure we meet customers’ needs.
• Marketing of spare parts to dealers - increase parts sales through workshops.
• Maintaining dealer stock levels - recommended and critical spare parts.
• Promoting spare sales on demo days.
• Promoting the Jupidex brands.
• Effectively roll out the Jupidex Parts and Technical Certification training program.
• Assure that training is accurate and relevant.
• Assist BDM with new product evaluations and validations to ensure equipment meets all our market and customer requirements
• Determine training needs of direct reports and implement suitable and approved training programs as and when required.

2. Manage the Assembly and Quality Department

• Roll out of SAGE X3 business model to ensure increased efficiency
• increase efficiency and manage cost
• Control and Pre-Delivery Inspection process
• Manage all aspects of Health and Safety requirements
• Management policies, procedures, overtime, leave, job cards,
• Training needs of personnel and implementing suitable and approved training programs as and when required.

3. Precision Farming / Farm Management Systems

• Develop and integrate our precision farming value proposition into our business.
• In a hybrid role, partial sales and partial product, the main responsibility will be to establish and maintain a strong rapport with customers and dealers and ensure that they have the best possible experience with Jupidex’s products and services.
• Assisting the sales team with customer/dealer installation and product demos.
• Keep abreast of government regulations and emerging technology trends, cultivars to support precision farming projects
• Managing all precision product licenses (Geo spread, Spot Spray, etc)

REQUIREMENTS:

Education

• Min:    Post-Matric Certificate/Diploma
• Ideal:  Degree in agriculture/business/marketing or a related field

Legal Requirements

• Min:    Driver’s License
• Ideal:  Police clearance

Training

• Min:    On-the-job training, Computer Skills on Word & EXCEL
• Ideal:  Implements, agricultural application technology and precision farming

Hazard & Safety Requirements

• Min:    Occupational Health & Safety

Experience

• High level of product application knowledge - 5-10 years’ experience

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RESPONSIBILITIES:

• Receives instruction from the Farm manager and or Breeder as to what has to be done
• Liaises with the Farm manager and or Breeder on any problems that may arise that are not of a routine nature.  
• Collect seed from the seed store and arrange as indicated on the planting lists as prepared by production/breeders. Correctly numbering of seeds as indicated on the planting lists. 
• Seedling care
• Supervises Planting programmes
• Monitoring and controlling weeds during the plant growth cycle
• Assist with fertilization and irrigation.
• Execution of hand pollinations. This is a procedure that is very critical in that it is the basis of the breeding programme. 
• Data collection of trials
• Harvesting of seed
• Disease resistance screening

REQUIREMENTS:

• Agriculture-related qualification (essential)
• BSc in Agriculture (preferential)
• Code 8 Driver's License
• Code 10 Driver's License and PDP
• Field Supervisor Experience (essential)

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RESPONSIBILITIES:

1. Quality of work

• Knowledge of work & systems including diagnostics.
• Ordering correct parts first time round to complete job
• Loading and closing of quality DTAC's 100%
• Comebacks less than 3% of own total labour sales
• Productivity at 100% and efficiency 85%
• Charge to total percentage = 85%
• Carry out all DLM's and courses assigned timeously.
• Adhere to company SOP’s.
• Comply with Company minimum tool requirements.
• Efficient time management re travelling etc.

2.Administrative duties

• Completion of job cards within 24 hours
• Accurate completion of daily reports and technician diary.

3.Customer service

• Ensure customer satisfaction is at 100% and all queries are attended to timeously.
• Ensure proper communication regarding jobs in progress

REQUIRMENTS:

Qualifications:

• Min: Grade 10 & Jobrelated Trade certificate
• Ideal: Grade 12 / N2 & Job related Trade certificate

Experience:

• Must be able to work on agricultural machinery and equipment

Legal Requirements:

• Valid driver's license

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RESPONSIBILITIES:

SALES

• product knowledge on all basic agricultural machines within set timeframe
• parts in accordance with standard operating procedures
• to standard operating procedures and matrix reports
• to in branch customers and process orders timeously
• all own sales and GP targets
• customer coverage targets
• to discount parametres

 ADMINISTRATION

• that all parts are charged when issued
• that all communications are done timeously.
• in progress report to show only current transactions.
• selected training objectives in the set time frame

RECEIVING AND BINNING

• that incoming goods are accurate, reporting all discrepancies and damages.
• all received parts accurately
• correct marking on parts to be binned
• that binned parts are in saleable condition

REQUIREMENTS:

Qualifications:

• Min: Grade 12

Experience:

• knowledge of all agricultural machines and equipment
• product training will be advantageous

Legal Requirements:

• drivers license

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RESPONSIBILITIES:

• Bookkeeping
• Managing Administration
• Communication
• Generate Invoices
• Reconciliation
• Data Capturing- Ensure Accuracy

REQUIREMENTS:

Education

• Min:    Matric
• Ideal:  Diploma in Bookkeeping

Experience

• 2-3 years of Administrative and Bookkeeping experience

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RESPONSIBILTY:

1.  ESSENTIAL DUTIES:

• Develops and maintains effective Service Department processes to ensure internal and external customer satisfaction.
• Creates annual Service Department goals and budget, in alignment with the organisation's financial and operational objectives.
• Develops and executes Service Department marketing plan and monitors monthly to ensure achievement of departmental goals.
• Takes the lead in sharing best practices and implementing common processes throughout the Service Department.
• Submits all service warranty and Product Improvement Program claims within the required time frame to receive maximum credit.
• Involve with recruitment, hires, develops and retaining key talent.
• Maintains all department tools, equipment and vehicles in good working order.
• Maintain workshop discipline and organisation, ensuring cleanliness and safety of the working environment.
• Communicate with the Branch/Sales Manager on a regular basis to review workshop performance and address any specific issues.
• Co-ordinate with the Branch/Sales Manager over the training needs and experience of the workshop team.
• Enhance faclitites
• To ensure premises and equipment and other assets are controlled and used effectively.
• Execute effective service marketing plans with Marketing Team to improve labour sales.

1. Customer service

• Ensure customer satisfaction is at 100% and all queries are attended to timeously.
• Ensure proper communication regarding jobs in progress

2. Profitability

• Ensure the Service Department achieves budget objectives by continual (weekly/monthly) examination of accounts, operating controls, and composite figures to allow the necessary improvements and corrective action to be taken where variations occur.
• To operate the service department efficiently which will be measured by 85 % achievement of labour utilization.                                                                           
• 100 % achievement of labour productive efficiency                                               
• 85 % achievement of overall labour sales efficiency
• Ensure accurate invoicing and job costing in the service department which will be monitored by the achievement of a labour recovery rate.
• Plan and allocate the technicians’ work based on their skill, expertise, and experience.
• Monitor and boost warranty and service package sales.
• To maintain effective control of expenses in line with budget objectives by monthly examination of management accounts.

REQUIREMENTS:

Qualifications:

Min: Grade 12

• Ideal: Supervisory / Management Courses

Experience:

• Minimum 5 years’ experience in Service Department operations

Legal Requirements:

• Valid driver's license

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1. Quality of work

• Willing to learn the systems including diagnostics.
• Achieve daily and monthly productivity and efficiency targets.
• Ensure dealership quality levels are attained.
• Ensure franchise mandatory requirements are maintained.
• Endeavour to qualify in the allotted time.

2. Customer service

• Ensure customer satisfaction is at 100% and all queries are attended to timeously.
• Ensure proper communication regarding jobs in progress

REQUIREMENTS:

Qualifications:

• Min: Grade 12 with Mathematics and Science or NTC 2 in Mathematics, Engineering Science, Engineering Drawing and a related trade theory

Legal Requirements:

• Valid driver's license

go to method of application »

RESPONSIBILITIES:

SALES

• product knowledge on all basic agricultural machines within set timeframe
• parts in accordance with standard operating procedures
• to standard operating procedures and matrix reports
• to in branch customers and process orders timeously
• all own sales and GP targets
• customer coverage targets
• to discount parameters

ADMINISTRATION

• that all parts are charged when issued
• that all communications are done timeously.
• in progress report to show only current transactions.
• selected training objectives in the set time frame

RECEIVING AND BINNING

• that incoming goods are accurate, reporting all discrepancies and damages.
• all received parts accurately
• correct marking on parts to be binned
• that binned parts are in saleable condition

REQUIREMENTS:

Qualifications:

• Min: Grade 12

Experience:

• knowledge of all agricultural machines and equipment
• product training will be advantageous

Legal Requirements:

• drivers license

go to method of application »

RESPONSIBILITIES:

1. Quality of work

• Willing to learn the systems including diagnostics.
• Achieve daily and monthly productivity and efficiency targets.
• Ensure dealership quality levels are attained.
• Ensure franchise mandatory requirements are maintained.
• Endeavour to qualify in the allotted time.

2. Customer service

• Ensure customer satisfaction is at 100% and all queries are attended to timeously.
• Ensure proper communication regarding jobs in progress

REQUIRMENTS:

Qualifications:

• Min: Grade 12 with Mathematics and Science or NTC 2 in Mathematics, Engineering Science, Engineering Drawing and a related trade theory

Legal Requirements:

• Valid drivers license

KEY COMPETENCIES

• Mechanical skills
• Teamwork
• Dependability
• Be a practical, “hands on” type of person.
• Be passionate about mechanics and eager to qualify as a technician.