42000236 - Principal Clerk at eThekwini Municipality

Key Responsibility Areas:

• Planning, co-ordinating and delegating telephone investigations as well as categorising/prioritising the workload in this regard.
• Preparing and printing online summons and personally service these summonses on accused as authorised in terms of the Magistrates Court Act.
• Verifying and confirming id numbers, names and addresses of all queries referred electronically to the Data Custodian Management System.
• Conducts Telephone investigations, where necessary as well as attending to all postal, telephonic and public queries/enquiries and resolving such matters as far as possible.
• Attending to workflow queries i.e. electronically generated charge processing queries, by initiating investigations using available tracing methods e.g. Phoning, Natis (Vehicle Licensing System) and checking the Electricity/Water consumption records.
• Ensures that all available tracing procedures and methods have been utilised i.e. checking vehicle and person details on the National Traffic Information.
• Liaising with Uniformed and court personnel in matters of common concern/interest especially in relation to warrant of arrest cases.
• Co-ordinates and controls electronic equipment, computers, printers, furniture, stock/stationery requirements including the safety of such equipment.
• Attending to general telephonic and public enquiries as well as resolving such matters as far as possible.

Essential Requirements:

• Grade 12 (NQF Level 4) or equivalent.
• 2 Years relevant experience.
• Computer Literacy.

Preferred Requirements:

• Grade 12 (NQF Level 4) and an Administrative Certificate.
• 3 Years relevant experience.