CSR Programmes Manager at Yum! Brands

JOB SUMMARY

The main purpose of this position is to lead programmes under KFC’s citizenship agenda through the management, implementation, monitoring, evaluation and reporting of all aspects of KFC’s corporate social investment (CSI) and social purpose activities, as part of the KFC Social Responsibility Trust.

To ensure that KFC’s engagement with society is meaningful and extends into areas where KFC can use its unique expertise and role in society to build the capacity of the country, while driving employee volunteerism.

This includes identifying opportunities to bring on new beneficiaries, develop growth plans, ensure that funds spent by the Trust are used as per the Trust mandate & truly deliver the best return for the brand as we reinforce KFC as a brand with purpose and a company that cares.

Requirements

KEYRESPONSIBILITIES: 

Add Hope & Other Programme Management

• Lead implementation of Add Hope Trust.
• Ownership of Trust operations administration to drive excellence through transparency and ensuring that the initiative reflects the strategic intents and values of the Trust through the selection of beneficiaries, the management of the programme, the monitoring and evaluation
• Strategic ownership of the National Beneficiary relationships and engagement and provide LSM beneficiary thought leadership.
• Elevate the CSI components in the programmes and leverage the partnerships and relationships to make a bigger impact on the communities in which we do business
• To lead the development of a strategy to engage Franchisees, Team members and head office staff that brings our social responsibility to life within the KFC business.
• Develop strategy and oversee implementation plan for internal brand activation of all social responsibility initiatives, including the development and implementation of the employee volunteer programme.
• Relationship management through spearheading the CSI conversation throughout the KFC organisation (including the design of the RSC volunteer programme) as well as external stakeholders, building beneficiary relationships through on the ground site visits, analysis and implementation of recommendations of the monitoring & evaluation results, building industry know-how and identifying partnership opportunities that will strengthen the partnership.

Other CSI Initiatives

• Oversight of other CSI programmes and designing for impact.
• Partnership with cross functional teams to leverage breakthrough initiatives that can live in the CSI space
• Management of the Harvest, Mini-Cricket, Scholarship and Supplier Inclusivity programmes

Team Management and Budgets

• Lead and manage a team of Trust administrators
• Ensure alignment and partnership and deliver support to Marketing Team around the marketing & communication of the KFC Social Impact Programmes

COMMUNICATION REQUIRED

• This role is required to engage and interact with a variety of internal and external stakeholders, with a key focus in South Africa and a support in Africa.

The role will be required to build strong relationships and work cross-functionally across the RSC team:

• Add Hope Trustee Liason
• Internal Communications Team
• Marketing team and Finance as core partners
• Legal, Operations & REX, Supply Chain
• Franchisees
• LSM’s
• NGO’s and Add Hope beneficiaries
• Agency partners and vendors
• Members of the media/press
• Other key stakeholders

RELATED EXPERIENCE REQUIREMENTS / QUALIFICATIONS:

Previous CSR experience within a corporate environment advantageous

• 6+ years’ experience in CSI or related roles
• 3 years team management experience
• 3 years agency management experience
• Minimum 3 years’ experience in managing budgets more than R50 million