Faculty Administrative Assistants: Ref BS03 & BS11 at Durban University of Technology

To support Faculty Officer in the implementation of policies, procedures and systems by assisting with the smooth running of the Administration Functions of the Faculty Office in respect of Student Admissions, Registration, Student Records, Examinations and Qualifications processing. The aim is to ensure excellent customer service and alignment with the objectives of the Faculty Office & Student Administration and the DUT

MINIMUM REQUIREMENTS:

•   M+3 tertiary qualification (NQF level 6)
•   Three years in an administrative environment of which at least one year experience in student administration at a recognized tertiary institution.

SPECIAL REQUIREMENTS:

•   Communication – verbal and written
•   Ability to interact with people at all levels of the institution
•   Ability to plan, organise and prioritise
•   Ability to apply rules and procedures in finding solutions
•   Ability to work under pressure with continuous interruptions
•   Ability to maintain confidentiality
•   Ability to work systematically and accurately
•   Ability to work individually and as part of a team

SUMMARY OF DUTIES:-

• To support DUT: Business School in the implementation of policies, procedures and systems by assisting with the smooth running of the administrative functions of the DUT: Business School in respect of student admissions, registration, student records, examination, graduation processing and committee administration which includes, but not limited to the following:
•   Register new and returning students.
•   Maintain records of both active and non-active students.
•   Implement registration corrections and updates.
•   Respond to enquiries (telephonic/counter etc.).
•   Retrieve archived data for the issue of lost certificates.
•   Process examination appeals and communicates examination results.
•   Responsible for data capture.
•   Liaising with academics
•   Graduation processing.
•   Validation and correction of student data.
•   Any other duties as delegated by the Deputy Dean: DUT Business School.