Fines Administrator - Helderkruin at Fidelity Services Group

A vacancy exists for an AARTO Administrator stationed at the CSA Helderkruin office. The position will report to the Group Transport Manager.  The overall purpose of this position is to perform a full administration function and deal with all traffic fines for company vehicles within the Group. 

Minimum Requirements: 

• Grade 12 
• Code 8 Driver's License 
• Strong Excel knowledge is a must  
• At least 2 years’ experience and full knowledge of AARTO and Municipal Traffic Fines systems. 
• Proficiency in MS Word. 
• Ability to liaise professionally with Municipalities, personnel and management at all levels. 
• Ability to work without supervision, under pressure and meet strict deadlines. 
• Ability to work extended hours. 
• Must be Willing to Travel 
• Knowledge on road worthy’s (COF), Enforcement Orders, and traffic fine representations. 
• Report writing skills. 
• Communication skills. 

Key Performance Areas: (Not totally inclusive): 

• Receive new traffic fines and distribute to the relevant branches. 
• Reconciliation knowledge  
• Finance acumen 
• Capture and Update traffic fine information on Internal Spreadsheets and GreenFleet System. 
• Redirect traffic fines according to driver feedback received from the branches within 5 working days. 
• Check ALL receival methods of Fines i.e. online traffic fine systems – Paymyfines, AARTO, PayCity etc. for any new fines not dealt with / received by post, print and give/allocate to relevant AARTO Administrator according to Business units / Areas and or workload. 
• Compile and mail Weekly Fines and Repeat Offenders Regional Fines Reports for Executives on Thursdays or ensure this is done by another AARTO Administrator. 
• Work directly with CSA HOD’s to manage their Fines timeously 
• Deal with any fine queries and department audits. 
• Liaise with traffic departments re fines not redirected and ensure the Proxy’s name is clear of any summonses or warrants. 
• Manage the other AARTO Administrators and ensure all fines are redirected in time. 
• Personally ensure that Fines, where feedback is not received in 5 days, are redirected in 5 days to the relevant Branch Manager responsible at the time the Fine was incurred. 
• Learn and Make use of Cliq Sense as a BI Tool for the CSA Fleet Department 
• Attend all meetings where and when required. 

Core competencies: 

• Business acumen. 
• Vision and influence. 
• Analytical and critical thinking skills. 
• Communication of direction and purpose. 
• Goal setting. 
• Driving for results. 
• Self – development. 
• Driving and managing change. 
• Communication. 
• Teamwork.  

Deadline:25th June,2025