Investigating LISP queries as they come in and providing statements to LISPs
Opening of LISP Client Accounts
Adding Funds to LISP Platforms and ongoing maintenance of accounts which includes completing the fund loading templates, and sending to the LISP contact with all required information needed to load the funds on the LISP platform.
Managing and staying on top of the process.
Following up and keeping track of the loading of funds on platforms
Managing the LISP Relationships
Keeping record and maintaining records of what funds are on the LISP platforms
Logging of LISP queries on Silica AWD and following up on them until they are successfully resolve Completing and confirming audit confirmations for Auditors.
Coruscate
Loading Funds on Coruscate and managing the Fund Database
Obtaining and loading the month end data on Coruscate
Managing User Access
Communicating with Partners on the data.
End to End managing the Ballot process to LISPs
End to End process of Fund Change notifications to LISPs
Loading funds and managing fund changes on Silica
Fund amalgamations
Statements and queries to LISPS
Managing Finswitch linking
Refunds to clients from our bank accounts
Adhoc LISP related duties
Rebate Calculations, checks and maintenance
Ad-hoc
Client services mailbox – queries and statements
Back Up to Client Services Administrator
Skills Required:
Understanding of collective investments
1 year experience in similar type role
Relevant qualification.
Computer literate in Microsoft Office, particularly Excel
Knowledge of the investment industry
Good numeracy
Excellent communication skills (verbal and written)
Gmail
Yahoomail