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  • Posted: Apr 2, 2025
    Deadline: Not specified
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  • South Africa's second-largest political party. Committed to building one nation with one future underpinned by freedom, fairness, opportunity, and diversity for all.
    Read more about this company

     

    Team Leader - National Contact Centre: Cape Town (Fixed Term)

    The successful candidates will be responsible for:

    • Effectively managing the performance of the team of callers/capturers/tracers/auditing agents.
    • Taking responsibility for ensuring that the team conducts as many high quality interviews/canvasses/audits and interactions as possible, captures data effectively and traces voters efficiently.
    • Leading the team of callers/capturers/tracers/auditing agents to gather the highest quality data possible
    • Meeting all required targets to achieve campaign 2026 LGE objectives
    • Assisting with calling, data capturing, auditing and tracing when necessary

    Minimum requirements:

    • National Senior Certificate or equivalent 
    • Proficiency in English and at least one other national language
    • 1 year team management/leadership experience
    • Relevant call centre or data capturing experience
    • Computer literacy, particularly MS Office Suite

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to Democratic Alliance on da.mcidirecthire.com to apply

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