Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us
Absa Group Limited (Absa) has forged a new way of getting things done, driven by bravery and passion, with the readiness to realise the possibilities on our continent and beyond.
Read more about this company
Job Summary
- To plan, execute and manage audit assignments in accordance with the country and Group Audit plan and relevant policies, procedures and quality standards. The Audit Manager is responsible for the quality of the audit work performed and the efficiency and effectiveness of the audit team.
Job Description
The RBB Technology Audit Manager Vice President role is responsible for providing assurance of technology, cyber and information risks in the RBB and Insurance businesses. The Audit Manager will be required to perform the following:
- Participate and prepare the annual audit plan by taking into account the risk and control profile, business strategy and material risks affecting the business.
- Take ownership and initiative, to negotiate, influence and build consensus and successfully navigate audit delivery within timelines and quality criteria. Leading internal audit project teams, working closely with peer VPs, define audit scopes and oversee audit testing, including drafting internal audit findings and prepare draft reports for discussion with senior management. This includes a strong acumen regarding auditing methods and industry practices for technology, cyber and information security risks.
- To deliver audits in accordance to the audit methodology and using the tools used by Internal audit.
- Develop and maintain relationships with accountable stakeholder management within the RBB and Insurance business. The Audit Manager should be able to present effectively at stakeholder meetings and forums (e.g.: Risk and Governance Forums) by sharing knowledge and information, including methodology, standards, changes and new developments, with business stakeholders on an ongoing basis, and develop and maintain relationships with accountable stakeholder management on each audit.
- Use business knowledge and outcomes of assurance work and continuous monitoring to assess evolving risks and the control environment of the RBB businesses. The manager will be required to write high quality reports for presentation at Risk and Governance forums.
- Line management responsibilities with an adept experience in performance and talent management. Develop a high performing team by embedding formal performance development and coaching. Encourage frequent knowledge sharing between team members.
- Drive advancement and development in the analytics and robotics automation space through defined strategic initiatives. This will include finding efficient means of performing audit procedures.
- Improve technical knowledge through self-learning or training including mandatory Continuous Professional Education requirements.
Education and Experience Required
- NQF Level 6: B Degree
- B Degree (Information Systems, Computer Science)
- CISA or international equivalents
- Relevant banking industry qualification (e.g. SA Institute of Bankers)
Essential:
- 5 years’ experience of performing technology and cyber security related work in Internal/External audit or commensurate experience in a major financial institution
- 5 years’ experience in Technology and Cyber risk based auditing or risk/control activities.
- 2 years’ experience of managing a team
Preferred:
- Experience working in a Big 4 auditing institution
- International experience either gained through working overseas or substantial assignment based international experience
- Insurance, Banking or Financial Services experience either gained through auditing or line management
Knowledge & Skills:
- Experience in drafting test strategies and testing IT general controls, application controls, cyber and information security risks and controls.
- Ability to articulate complex issues clearly
- Displays good knowledge of Insurance and Banking processes
- Awareness of regulatory and compliance environment Level
- Manage time, resources and budget effectively Level
- Industry and product knowledge
Competencies:
- Deciding and initiating action
- Learning and researching
- Entrepreneurial and commercial thinking
- Relating and networking
- Adapting and responding to change
- Persuading and influencing
- Creating and innovating
Education
- Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)
go to method of application »
Job Summary
- To deliver customer support services to enhance the customer experience through the execution of predefined objectives as per agreed standard operating procedures (SOPs). Selecting this role has a compensation & benefit impact in Botswana, Kenya. Please contact Reward for details.
Job Description
Providing customer service and support:
- Answer inbound calls and respond to written queries timeously.
- Managing all queries through to resolution ensuring that first call resolution is adhered to at all times.
- Resolve all complaints within agreed service level timeframes
Strict adherence to risk and compliance:
- Authenticate existing and third party customers and meet security measures, also in accordance to the National Credit Act.
- Strictly adhere to all risk and governance policies and procedures
Self-development:
- Owning and being proactive about own training and development
Education
- Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)
go to method of application »
Job Summary
- To prepare specialist operations information for all stakeholders of the business for informed decision making and to support the business.
Job Description
Administrative and operations support:
- Provide administrative and operations support and advice against standard operating procedures
Ad Hoc duties:
- Provide support to customers and team as required to ensure team performance on an ongoing basis
Compliance and Risk Management:
- Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards
Administration:
- Effectively fulfil all required administrative duties, including tracking and reporting
Education
- Higher Diplomas: Business, Commerce and Management Studies (Required)
go to method of application »
Job Summary
- CIB Commercial Property Finance (CPF) team seeks to appoint a Documentation Execution Specialist (AVP) to work with the Port Elizabeth Documentation Management team. The successful candidate will be primarily responsible for administering and maintaining new and existing commercial property loans. This role is suited to a candidate that has a relevant tertiary commercial qualification and or Paralegal Certificate, and a minimum of 3 - 5 years Property Finance Administration experience or at least 3 years conveyancing experience.
Job Description
- This role will provide a paralegal function to support documentation management services for Commercial Property Finance.
- General liaison between Commercial Property Finance and respective sub-teams in Documentation Management in ensuring that all conditions precedent are fulfilled, manage all deal implementation, risk management and mitigation for property finance transactions, ensuring that the process runs effectively by engaging with all stakeholders in the value chain, ensuring that all legislative and procedural aspects of Property Administration are complied with, in terms of credit procedures, legal procedures, valuation procedures, FICA, Authority levels, Property Administrative processes.
- Specialist Advice: Provides specialist technical advice in area of expertise to key (internal and external) stakeholders in support of realising the commercial objectives of the business
- Stakeholder Management: Builds strong relationships with key (internal and external) stakeholders.
- Partners effectively with key stakeholders; Delivers impeccable and timeous service levels; Collaborates with and coordinates efforts with different Business Units to enable realisation of business objectives
- Control: Accountable for complying with all risk management, regulatory and compliance frameworks within area of accountability
Education
- Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)
go to method of application »
Job Summary
- To provide specialist advice and support in the development and implementation of quantitative analytics, planning and associated service delivery processes, methods and techniques; enabling the provision of sound product development expertise.
Job Description
- The Independent Validation Unit within Model Risk is looking to hire a Model Validation Analyst to conduct the validation of models focuses on identifying, mitigating and monitoring of key model risks. You will conduct validations on a diverse range of AGL models, produce validation reports, negotiate the findings & actions with internal & external stakeholders and influence the continuous improvement of model quality & use. These areas make use of a wide range of models (Regulatory Capital, Economic Capital, impairments, pricing, behavioural, application, stress-testing, valuation, derivatives, insurance risk, etc.) and cover products used across all of AGL’s business units. Opportunities to gain experience across validation teams and within the greater Model Risk team are possible and encouraged by management.
- Risk Management: Providing Subject Matter Expertise to Risk types
- Stakeholder Management: Build and Maintain effective Relationships with relevant stakeholders Risk Reporting: Identify, assess and Report key risks arising from significant events, investigations, audit and control issues
- People Management: Develop a high performing Team
- Risk and Control: Adherence to Policies, Procedures and Regulation
Education
- Bachelor Honours Degree: Actuarial Science (Required), Bachelor Honours Degree: Applied Mathematics (Required), Bachelor Honours Degree: Econometrics (Required), Bachelor Honours Degree: Statistics (Required)
go to method of application »
Job Summary
- To develop Card Issuing and Acquiring fraud strategies for EB and RB. The strategies will include clear response plans to existing fraud modus operandi and future threats. The strategy and delivery plans will be rolled out with business stakeholders will drive preventative and detective fraud strategies. The role will also deliver risk reporting, thought leadership and industry initiatives.
- Design, implement and then monitor fraud controls to ensure fraud losses are minimized, fraud risks are controlled on a proactive basis, whilst complying with internal policies and procedures as well as rules regulations of payment schemes and regulators.
Job Description
Risk Management:
- Providing Subject Matter Expertise to deliver Card fraud strategies for channels.
- Drive threat identification and lead solutions to mitigate the risks.
- Support channels and operations with the execution of the controls.
- Understand control layers and how they contribute to the technical construct in delivering multilayered prevention strategies.
Stakeholder Management:
- Build and Maintain effective Relationships with relevant stakeholders to implement comprehensive fraud strategies.
Risk Reporting:
- Identify, assess, construct and report key threats/risks arising from fraud events.
People Management:
- Lead different teams with the business to deploy the prevention and detection strategies.
Education
- Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)
go to method of application »
Job Summary
- Handle investment account (Retirement annuity, Pension preservation fund, Living annuity, Linked Endowment) Call center environment at least 2 years experience in customer service. To deliver operations administrative support services through the execution of predefined objectives as per agreed standard operating procedures (SOPs).
Job Description
- Handle investment account (Retirement annuity, Pension preservation fund, Living annuity, Linked Endowment)
- Call center environment at least 2 years experience in customer service.
Operations support:
- Provide operations support against standard operating procedures.
- Provide support to customers and team as required to ensure team performance on an ongoing basis.
Compliance and Risk Management:
- Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards
- Log onto the telephone system (Avaya) as per the pre-defined team's daily schedule to answer incoming calls from internal and external clients.
- Handle inbound calls as per the agreed service level agreement (SLA), e.g., talk time, availability, average time to answer, etc. to manage the holding/active client's experience on the call.
- Work on the Outbound Call Report from Siebel system and determine the most appropriate intervals (low call volumes) during the day for conducting outbound calls to ensure less impact on the availability of the telephone lines for inbound calls.
- Log the correct status (e.g., tea break, lunch break, admin status, etc.) by each team member on the telephone system (Avaya) in order not to impact the team/panel schedule.
- Provide a system generated Reference Number for all inbound and outbound calls to the client for query tracking and for audit purposes.
- Review client investment instructions received via workflow system to ensure compliance to business processing requirements. This involves validation of banking details, signature verification, etc., as well as compliance to regulatory requirements (e.g., Financial Identification Client Act (FICA), Pension Funds Act, and Long-Term Insurance Act
- Identify, investigate and escalate any outstanding requirements (e.g., verification of signatures) and/or incomplete documentation (e.g., ID copy, bank statement) needed for the investment instruction to be processed accurately and timeously back to the source (i.e., client, Advisor, Executor or Consultant).
- Capture the investment instruction onto the workflow system as per the technical guide and processing manuals within the specified turnaround times.
- Authorise the client investment instructions captured on the workflow as per the agreed mandate and applicable SLA.
- Scan and file all client documentation (such as, client application form, manual payments, original FICA documentation, etc.) in terms of the prescribed regulatory (e.g., Record Management policy) and Consumer Protection Act requirements for record purposes.
- Reconcile all the client’s instructions on investment
- Repurchases to the management company (ManCo) reports and verify that all clients’ instructions were processed accurately and timely.
- Draft and send confirmation letters to client confirming that the client's instruction has been processed accurately and timeously as per the investment instruction.
- Conduct continuous (weekly) non-scripted follow ups telephonically or by email on Transfers and Estates late instructions to obtain outstanding information to process the client’s investment instructions as per the SLA.
- Handle and investigate internal and external client email (Striata) queries received from internal and external clients and provide progress update and feedback within the agreed turnaround times.
- Capture and generate a Reference Number on Siebel system for all email queries to provide a Reference Number to the client via the email system (Striata).
- Check in regularly with Client Services Desk (Feedbacks) workflow on Striata system and action the client's instruction or route to the relevant department (i.e., New Business, Repurchases) for actioning.
- Log onto the Siebel system on receipt of a query and/or enquiry to check if the query and/or enquiry is existing on the system to avoid duplication of queries internally.
- Log all queries and enquiries received via email, telephone or walk-in clients onto the Siebel system and provide the client with a system generated Siebel Number (i.e., Reference Number).
- Determine the nature of the query and/or enquiry (e.g., process or product related questions), investigate the query and/or enquiry for possible First Call Resolution (FCR); and/or refer the query and/or enquiry to the relevant functional area in the business (i.e., New Business, Client Communication, Repurchases, etc.) for resolution and feedback.
- Take ownership of the client’s queries and enquiries by ensuring that feedback is given to the client and that the query and/or enquiry is 'completed' on the system.
- Work on the Siebel report from the system, check for all query statuses (e.g., 'work in progress’, ‘feedback') and follow up on all outstanding queries, provide feedback via email or telephone to the client and update the Siebel system and change the status on the system to 'complete'
- Correctly assess the query and liaise with all relevant parties which will lead to the full resolution of the query.
- Compile and analyse all information relating to the case and complete the necessary documentation, to identify required actions and propose recommendations.
- Provide regular feedback to stakeholders through various channels (such as, email, telephone) to keep the stakeholder informed about the progress relating to the investigation of the case.
- Education and Experience Required
- B com in Finance/Investments or 3 years National Diploma in Accounting / Banking or equivalent to (NQF level 6.)-Advantageous
- Two (2) years working experience as a Client Services Consultant in a Financial Services Industry and /or
- Two (2) years working experience as an Administrator in a LISP
Knowledge & Skills:
- Knowledge of Call Centre environment
- MS Office (Word, Excel, PowerPoint
- Investment product knowledge
- Communication skills (verbal & written)
- Problem solving skills
- Administration skills
Competencies:
- Working with people
- Adhering to principles and values
- Writing and reporting
- Analysing
- Coping with pressure and setbacks
- Deciding and initiating action
- Adapting and responding to change
Education
- Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)
go to method of application »
Job Summary
- To deliver customer support services to enhance the customer experience through the execution of predefined objectives as per agreed standard operating procedures (SOPs). Selecting this role has a compensation & benefit impact in Seychelles. Please contact Reward for details.
Job Description
Customer Service:
- Respond efficiently, accurately and courteously to all customer service matters, complaints, requests
Support the development and maintenance of processes in Customer Services Centre:
- Adhere to all processes in the CMP Customer Services centre and identify opportunities to improve Client Servicing processes
Monitor and control risk associated with the Customer:
- Ensure that all activities performed in providing Customer Services comply in all respects with Absa's risk and compliance policies and procedures as well as legal and regulatory requirements
Stakeholder Management:
- Establish and maintain good professional relationships with relevant stakeholders so as to remain abreast of their needs and issues and respond rapidly and effectively
Self-development:
- Owning and being proactive about own training and development
Education
- Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)
go to method of application »
Job Summary
- Work as part of an integrated (run & build) tribe in lower complexity environments to provide enterprise wide application support across multiple stakeholder groups by maintaining & optimizing enterprise-grade applications (tech products & services).
Job Description
Devops & Support
- Apply critical thinking, design thinking and problem solving skills to solve technical problems on existing applications
- Implement all configuration, optimization (e.g. upgrades) & maintenance activity (e.g. regular maintenance patches) for enterprise wide applications
- Provide efficient and effective support of applications including continued development of the application and security, software patches, reliability, disaster recovery and ensure the application meets the business needs
- Schedule and oversee planned maintenance tasks, such as backups and performance tuning, for production IT services to prevent and to minimize issues
- Maintain correct and current application documentation and making it available to application users
- Oversee application implementation and configuration, patches, upgrades and maintenance, and ensure that application performance meets agreed SLAs and OLAs
- Ensure minimal business operations impact due to upgrades and maintenance activities
- Coordinate and execute unplanned maintenance tasks, such as disaster recovery procedures, for production IT services to prevent and to minimize issues
- Manage applications throughout their lifecycle and assist in the application-related aspects of designing, testing, operating and improving technology products & services services
- Coordinate & communicate across Tribes & Squads (all businesses) to successfully complete application upgrades
- Coordinate with infrastructure & architecture teams to ensure that the impact of system / platform migrations on applications is minimised
- Develop and maintain knowledge in application functionality, user workflow, and business processes
- Develop sufficient knowledge of application infrastructure (server, network, security) & broader organization architecture to assist with application upgrades and troubleshoot issues
- Compile and maintain inventory of applications and related details
- Manage and provide support aligned to all SLA’s
- Develop the skills required to operate and maintain the technical products & services (applications)
- Ensure that a backup system for applications and files associated with business operations is in place
- Advise on software installation and upgrades, troubleshoot problems and provide resolutions.
- Work with Information Security teams to define and implement access permissions for applications
- Develop and maintain expertise in application functionality, user workflow, and business processes.
- Receive and screen user programming requests for new applications or modifications, and determine appropriate priority and response.
- Develop and communicate training and documentation for end users.
- Act as a liaison between business stakeholders and customers, external solution providers, and IT stakeholders for application support specific requirements
- Develop and / or assist with the development and / or execution of project plans for application upgrades
- Provide input to current and future application requirements to meet the organization's needs
- Prepare assessments for proposed applications, projects, and define appropriate integration and access requirements
- Maintain awareness of application risks and opportunities for improvement
- Identify and recommend application improvement to enhance capability and performance, and minimize costs.
- Ensure that application users are aware of the application capabilities for enabling their effective use
- Assess vendor proposals for appropriateness and compliance with organization and industry standards.
- Participate in development of Requests for Proposals (RFP) and vendor evaluation and contract management for IT applications services.
- Supervise and maintain the organization's repository of applications
- Help diagnose problems and resolve incidents / issues related to applications.
- Validate the known error database for application-related entries
- Work with Tech Centres of Enablement to define the operational activities related to the applications
Application Monitoring & Performance Management
- Monitor application modification requests and ensure best practices are being utilised
- Conduct diagnostic investigations of program errors, and implement or recommend solutions or methodologies for resolution.
- Maintain metrics of operational performance and evaluate trends
- Analyse business systems to determine effectiveness, identify inadequacies, inefficiencies and problems and recommend solutions
Governance, Risk & Control
- Enhance methods and procedures for collecting, analysing, and documenting application issues, and completing user change requests.
- Enhance IT processes for transitioning completed configurations from development to production.
- Plan and coordinate the processes for the provision of user applications and systems necessary for business operations.
- Define and maintain application assessment, development, and support standards, and work with other IT and business stakeholders to establish configuration and use guidelines.
- Provide inputs to availability and capacity management process for effective planning.
Education
- Bachelor's Degree: Information Technology
go to method of application »
Job Summary
- Work as part of a DevOps team, leverage specialist analysis & testing tools, frameworks, techniques and practices to elicit, define and organize business requirements. Translate & document business requirements into user stories & specifications (Full Stack, Cross System) detailing integration points, business & associated risk / opportunities to be realised. And following this analysis, work collaboratively within squads during design & delivery activity including assuming responsibility for manual application testing processes, frameworks & outcomes
Job Description
Analysis (including Business Case)
- Proactively build relationships, apply analytical techniques to elicit and validate business (product & service) needs ahead of demand
- Implement routines to get to know / become an expert in various business processes (e.g. spend time in business & with users)
- Translate elicited needs and knowledge acquired into user story format that is immediately usable for DevOps teams (right languaging, format for building & testing)
- Prepare and prioritise the backlog of requirements for the user stories linked to the proposed solutions
- Work collaboratively with Tribe Leads (Technical Product / Service Owners) to build a roadmap & vision for the products and services (including detailed analysis requirements & solution scope)
- Define measures of success & key outcomes for various solutions / changes including detailed acceptance criteria for all features
- Define testing requirements (pass or fail test cases)
- Support the development of detailed business cases (including defining solution characteristics, effort estimations etc.)
Solution Design (within DevOps Context)
- Translate business requirements into detailed systems requirements. Detailed system requirements must include all capabilities, interfaces and functionalities within and across technologies.
- Build detailed user stories to be leveraged for system requirements design (modular)
- Leverage business analysis & modeling tools and apply notation standards such as UML/BPMN to diagrammatically/visually document: business requirements, business processes, system processes & integration .
- Facilitate processes to ensure integrated requirements are socialized, understood & approved across the broad range of stakeholders to be impacted (this includes various processes e.g. risk / governance forums, change council, scrum meetings / DevOps team capability building, solution design sessions etc.)
- Understand & leverage knowledge on the organisations technical landscape, environment and broader architecture to define integration points across tech stacks for various requirements
- Work collaboratively with project / program teams, squads, scrum masters and engineers to define backlog, release & DevOps / project planning implications of the requirements development & roadmap (what should happen when)
- Continuously improve system requirements mapping (e.g. leverage input from questions asked etc. to consistently improve the quality of the requirements analysis for easier interpretation by the development teams)
- Work as part of the embedded DevOps team throughout the design process to review solution design (features and functionality)
- Facilitate resolution during development & testing phases for any change requirements
Solution Delivery & Testing (manual)
- Define the manual testing strategy & test cases for various solutions (where it makes sense to do so)
- Define & validate quality & testing parameters (+/-) & plans for the solution (socialize & translate these to automation testing teams)
- Develop manual testing frameworks and patterns for the solution
- Lead the manual testing process for various solutions (e.g. execute test cases, analyse results)
- Provide real time feedback to the DevOps teams on change requirements identified throughout the testing process
- Review & monitor system stability, resilience etc. throughout the testing process (e.g. integration) & in production
- Define & monitor overall backlog planning for effective solution delivery
- Provide Developer & User support during user acceptance testing
People
- Provide coaching & mentoring across the DevOps team as well as to developing analysts across the estate
- Conduct peer reviews & problem solving within and across the broader team
Education
- Bachelor's Degree: Information Technology
go to method of application »
Job Summary
- Participate in learning programme/s in order to maximise individual and organisational development benefit/s through the execution of predefined training objectives.
Job Description
Workplace experiences:
- Attend and participate in all workplace experiences against agreed development objectives
Learning:
- Attend and participate in all training and development interventions against agreed development objectives
Ad Hoc duties:
- Provide support to customers and team as required to ensure team performance on an ongoing basis
Administration:
- Effectively fulfil all required administrative duties, including tracking and reporting |
Education
- GET Certificate: Business, Commerce and Management Studies (Required)
go to method of application »
Job Summary
- Responsible for developing acquisition strategies for Absa Vehicle and Asset Finance using data analysis and predictive modelling techniques.
- Monitor and influence the effectiveness of the end-to-end Credit Underwriting Strategy for AVAF.
- To develop tactical strategy and delivery plans, formulate associated practice/s and to ensure operational implementation and adoption i.t.o. credit risk management methodology, practice, governance and delivery objectives.
Job Description
Key Accountabilities
Accountability: Strategy Design and Analysis
Develop and manage data driven strategies within the Retail Risk team. This includes the following actions:
- Design and development of data driven strategies within the Retail Risk team
- Sourcing, consolidating and analyzing large data sets, utilizing strong SAS skills and identifying anomalies/trends.
- Liaising with relevant stakeholders, including Sales, IT, Front end & Collections Operations, Finance and other Risk teams.
- Assist New Product Development with assessments related to product refinements.
- Identifying gaps in Acquisitions, Portfolio Management and Collections & Recoveries processes and strategies as well as providing solutions to closing the gaps/streamlining processes.
- Design, implement and monitor champion/challenger tests and analyse the test results in order to better understand customer sensitivity in a manner that allows for the long term strategy to be implemented.
- Presentation of analytical results and proposals to both technical and non-technical audiences, providing commentary as required.
- Your ability to display strategic risk experience as well as solid SAS/Data Analytics skills will serve you well in this role. A strong quantitative, statistics and/or actuarial background with a track record of running with an entire project from conceptualization, to extraction of data, to formulating strategies and subsequent impacts of implementation through to excellent stakeholder engagement and management will be an added advantage.
- Implementation and testing of credit policy enhancements in a live environment.
Accountability: MI and Communication
- Review and report strategy performance and trends to the Head of Credit: AVAF, Credit Risk Committee, Group Risk teams, and Product Teams.
- Produce strategy review documentation that shows the relevant performance of comparative acquisition and existing customer strategies. This needs to include approval rate, volume and risk related metrics.
- Communicate analytical results to both technical and non-technical audiences
- Work together with cross functional teams, which may be geographically dispersed, to deliver risk initiatives
- Manage strategy sign-off process to ensure that all stakeholders are informed of proposed strategy changes and benefit/impact of these changes to the business.
- Liaise with operational areas (for example, inbound call centre managers and the manual risk underwriting teams) to ensure strategies are working optimally.
- Ensure that all strategies comply with ABSA credit risk policies and framework
Accountability: Customer Complaints Management
Other accountabilities:
Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Absa Policies and Policy Standards
- Understand and manage risks and risk events (incidents) relevant to the role.
- Risk Management: Providing Subject Matter Expertise to Risk types | Stakeholder Management: Build and Maintain effective Relationships with relevant stakeholders | Risk Reporting: Identify, assess and Report key risks arising from significant events, investigations, audit and control issues | People Management: Develop a high performing Team | Risk and Control: Adherence to Policies, Procedures and Regulations
Education and Experience Required
- B Degree in Mathematics or Statistics or Operational Research or Engineering or Risk Management or similar
- 5 years’ experience in credit risk analysis.
- 5 years’ experience in developing data driven analytical strategies in a financial service industry.
- 5 years SAS exposure/experience and application (or other programming language).
- 3 years in depth knowledge of the credit tools and systems used.
- 5 years’ experience in Financial services industry.
- 5 years’ experience with Acquisitions, Existing Customer
Knowledge & Skills:
- Strong SAS Programming skills essential
- Problem Solving
- A strong understanding of key credit risk metrics
- Communication - verbal & written
- Microsoft Office
- Project Management experience
- User Acceptance Testing
- Knowledge of System Development Life Cycle (SDLC) which will assist in cases where systems/processes etc. may be impact on or provide opportunity to improve strategy execution and resulting performance.
Competencies:
- Deciding and initiating action
- Analysing
- Relating and networking
- Planning and organising
- Persuading and influencing
- Adapting and responding to change
- Applying expertise and technology
- Entrepreneurial and commercial thinking
Education
- Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)
go to method of application »
Job Summary
- CIB Post Trade Services is looking for an individual to lead and manage a team of solution analysts.
- The role requires the individual to work in high complexity environments, to be fully embedded in a change delivery team, leveraging specialist analysis tools, frameworks, techniques and practices to elicit, define and organize business requirements, across multiple stakeholder groups.
- Translate & document these business requirements into user stories & specifications (Full Stack, Cross System) detailing integration points, business & associated risk / opportunities to be realised.
And following this analysis, work collaboratively within squads to ensure the business requirements are met through design & delivery activity & lead the application of testing processes & frameworks ensuring all products & services are effectively tested. Business complexity is determined by:
- Customer Impact.
- Number of integration points:
- Data
- Teams to talk to
- Systems
- Enabling function
- 3rd party vs. internal 3.
- Complexity of business rules & Processes
- Level of operational readiness
- Introduction of new or changing old Tech (e.g. redo platforms)
Job Description
Analysis (including Business Case)
- Lead the analysis process for complex business areas
- Proactively build relationships, apply analytical techniques to elicit and validate business (product & service) needs ahead of demand
- Implement routines to get to know / become an expert in various business processes (e.g. spend time in business & with users)
- Translate elicited needs and knowledge acquired into user story format that is immediately usable for delivery teams (right languaging, format for building & testing)
- Prepare and prioritise the backlog of requirements for the user stories linked to the proposed solutions
- Proactively scan the internal & external environment to predict change requirements & opportunities for improvement ahead of demand (e.g. market, risk, regulatory, customer, organizational change etc.)
- Work collaboratively with Leads (Technical Product / Service Owners) to build a roadmap & vision for the products and services (including detailed analysis requirements & solution scope)
- Define measures of success & key outcomes for various solutions / changes including detailed acceptance criteria for all features
- Define testing requirements (pass or fail test cases)
- Support the development of detailed business cases (including defining solution characteristics, effort estimations etc.)
Solution Design
- Translate business requirements into an integrated system vision & detailed systems requirements. Detailed system requirements must include all capabilities, interfaces and functionalities within and across technologies.
- Build detailed user stories to be leveraged for system requirements design (modular)
- Leverage business analysis & modeling tools and apply notation standards such as UML/BPMN to diagrammatically/visually document: business requirements, business processes, system processes & integration .
- Facilitate processes to ensure integrated requirements are socialized, understood & approved across the broad range of stakeholders to be impacted (this includes various processes e.g. risk / governance forums, change council, scrum meetings / team capability building, solution design sessions etc.)
- Understand & leverage knowledge on the organisations technical landscape, environment and broader architecture to define integration points across tech stacks for various requirements
- Work collaboratively with project / program teams, squads, scrum masters and engineers to define backlog, release / project planning implications of the requirements development & roadmap (what should happen when)
- Work as part of the embedded team to continuously improve system requirements mapping (e.g. leverage input from questions asked etc. to consistently improve the quality of the requirements analysis for easier interpretation by the development teams)
- Work as part of the embedded team throughout the design process to review solution design (features and functionality)
- Facilitate resolution & decision making during development & testing phases for any change requirements
Solution Delivery & Testing (manual)
- Define the manual testing strategy & test cases for various solutions (where it makes sense to do so)
- Define & validate quality & testing parameters (+/-) & plans for the solution (socialize & translate these to automation testing teams)
- Develop manual testing frameworks and patterns for the solution
- Lead the manual testing process for various solutions (e.g. execute test cases, analyse results)
- Provide real time feedback to the teams on change requirements identified throughout the testing process
- Review & monitor system stability, resilience etc. throughout the testing process (e.g. integration) & in production
- Define & monitor overall backlog planning for effective solution delivery
- Provide Developer & User support during user acceptance testing
Process Design & Modelling
- Provide input & or lead the development / improvement of organization wide process design approaches, templates & modeling tools
People
- Provide coaching & mentoring across the team as well as to developing analysts across the estate
- Build strong analysis capability across the analysis team
- Conduct peer reviews & problem solving within and across the broader team
- Provide technical subject matter expertise and support in the attraction and recruitment of Analysts for the organization
- Participate as a subject matter expert in the development & development planning of the broader analyst team
- Support the people change teams in the design of adoption processes (Customer, Employee & 3rd Party Adoption of new system requirements)
- Proactively attract, recruit, develop, retain, reward & deploy & manage a diverse resource base aligned to an ever evolving tech environment (ahead of demand) where you are the leader
Education
- Bachelor's Degree: Information Technology
go to method of application »
Job Summary
- To provide specialist advice and support in Enterprise Risk for Absa Regional Operations, enabling the effective implementation of risk frameworks, designing of ARO Risk Strategy, the management of the daily business and delivery of key projects as required by the stakeholders.
Job Description
Overall job purpose
- Specialist support role regarding the designing of ARO Risk Strategy, the management of the daily business and delivery of key projects as required by the stakeholders.
- To provide specialist advice and support in business enablement and creation of information to inform decision making.
- Execution and delivery of the ARO Risk strategic, financial and operational plans and people agenda. This includes the responsibility for the profitability of teams through analysis and performance forecasts and supporting the ARO Risk function and senior management to understand their financial and management accounts.
- Creation and maintenance of the ARO Risk service catalogue and transfer pricing processes and engagements and interactions with colleagues, to ensure that appropriate service descriptions, cost allocations and transfer pricing methodologies are implemented enabling high level of cash recovery from countries for said services.
- Act as subject matter expert by frequently communicating financial positions, change procedures, operating standards and guidelines in the function and across the region.
- Support the delivery of optimal outcomes to internal / external audiences under tight deadlines and interact with varied stakeholders across the bank and managing the expectations of stakeholders is essential to the role.
Key Accountability
Accountability: Strategic expertise and support
- Support the facilitation of the development of an ARO Risk strategy for the next 2-3 years by providing administrative assistance in the process and capturing & synthesising the assessment(s) of the existing situation and anticipated changes (external environment) in collaboration with Risk-type Heads and SMEs.
- Provide expertise, support and guidance on complex and key strategic change matters, ensuring alignment with business strategy
- Support the design, implementation and embedment of strategic change programmes through input into ARO Risk presentations at change governance (Change Council, CAM) as well as performing oversight activities related to ARO Risk strategic change and efficiency programmes as Risk specialist
- Based on the criteria and frameworks developed by Group Finance and Group Risk, evaluate all strategic initiatives/major projects prior to launch together with the senior leadership to inform Group Risk Exco and RBB Exco’s prioritization of projects and project funding. Support the project sponsors through the development of the business cases.
- Enable the evaluation of identified risks in strategic initiatives and projects through appropriately detailed data and scenarios.
Accountability: Financial Planning, Performance measurement and reporting
- Prepare budgets, special data analysis, and adhoc information reports by collaborating with ARO Risk specialists and business partners (Finance, HR, Technology, Change).
- Drive the timely preparation of budgets by cost centre owners including financial plans, headcount, IT plans as well as project / programme expenditure across ARO Risk.
- Prepare the consolidated financial plans for ARO Risk (RAF, MTP and STP) for presentation to the Function / Business Unit Exco and Head for approval.
- Monitor and report on ARO Risk management’s timeliness and appropriateness of actions to ensure a rational utilisation of assets through monthly quantitative analyse of financial performance.
- Create and maintain the ARO Risk Services catalogue across consuming Business Units and legal entities, including the identification and classification of activities, cost drivers, allocation methodologies / principles and service level agreements. Prepare & socialise evidence based ratings for the quarterly service reviews.
- Support the process of governance reporting through data gathering, assessment and preparation for ARO Markets at Group and Board (AGL ERC, GRCMC, GACC), for ARO Risk reporting to Executive Management and Regulators (Prudential Authority, Regulatory College) and investors (Project Khula) in cases of capital raising exercise.
Accountability: Risk and Business management
- Be a leading example of a culture of proactive compliance and risk management within the team and the function as a whole.
- Implement and maintain operational activities to achieve operational excellence.
- Understand and comply with all applicable governance, compliance and risk policies and procedures, ensuring that the relevant documentation is in place.
- Implement and monitor appropriate early warning mechanisms to flag potential consequences to management.
- Track and report the fulfilment of all required governance activities against a Risk governance calendar across all teams within the functional area.
- Support the overall achievement of performance objectives in the business area in terms of customer satisfaction survey, cost performance, risk, compliance and governance requirements through timely analysis and MI to inform decision making.
- Execute BAU and ad hoc requests relating to Business & Risk management
- Coordinate and distribute documentation and reports to all relevant stakeholders timely
- Develop and deliver comprehensive data and MI analytics using the best tools to ensure robust and very informative reports and outputs.
- Coordinate financial reviews and analysis with Finance business partners on a regular basis and prepare the data for bottom-up budgets, forecasts et al
- Coordinate the bottom up inputs into strategic reviews of any/all Risk and business management activities
Accountability: People Management
- Ensure development needs are identified and captured for the team, training requirements are identified, budgeted for and executed.
- Review and update the department’s organisation structure and role description on at least an annual basis to ensure that they are fit for purpose and contain all the accountabilities of each team member.
- Build and maintain relationships with key stakeholders to ensure all Strategy & Risk business MI Insights & Reporting requirements can be achieved within required timelines.
- Develop & maintain an effective relationships at the appropriate level across the Business with a view to embedding effective risk management processes
Education and experience required
- B-degree in (Accounting and Finance, Commerce, Economics, Technology, Risk Management)
- A minimum of 3 years experience in financial services and Risk.
Knowledge and skills:
- Credit & Risk Management Experience
- Risk Function Target Operating Model implementation / Change Delivery
- Knowledge of Bank Risk Policies & Standards, Bank Risk Operations, Risk Governance and Reporting
- Project Management, Budgeting, Process Design
- People management support experience and ability to support the develop a high-performing team
- Excellent risk and controls implementation / execution
Competencies:
- Knowledge of banking legislation, risk regulations and industry standards
- Excellent verbal & written communication and presentation skills
- Analytics and reporting
- Financial management
- Proactive and engaging
- Pragmatic and logical problem solver
- Analytical
Education
- Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)
go to method of application »
Job Summary
- To provide advice and support in practice formulation and associated best practice improvement tactics; enabling the provision of specialist talent management expertise.
Job Description
Talent Management & Succession Planning
- Assist in managing the Talent Assessment & Succession Planning process
- Support the monitoring and movement of talent in alignment with the Cluster’s Succession Planning process, ensuring proper implementation of the process
- Coordinate with the People Partners, Reward and Line Managers and provide appropriate reporting to support the movement of talent across the Cluster.
- Support People Partners in the administration and management of all Talent and Succession Planning initiatives
Talent Mobility:
- Define and ensure implementation of innovative talent management strategies that will enable the establishment of diverse talent pools geared to meet the evolving needs of the Cluster Workforce Plan.
- Proactively explore all available channels and processes to build diverse pools of Talent
- Develop and drive a cost saving talent management strategy for the Cluster and proactively explore solutions which will decrease the dependency on external partners by implementing creative direct to market talent capturing solutions; i.e. Headhunting, Talent Mapping, compelling EVP etc
- Manage the delivery of search strategies designed to recruit senior and niche candidates.
- Partner with Group Talent to deliver an increased capability for internal mobility by ensuring that internal candidates are considered before moving to external sourcing solutions.
- Introduce bespoke Talent retention strategies for Talent in leadership and critical roles
- Participate in the assessment of candidates to ensure cultural fit for the Group, values alignment, long term potential, and technical fit for roles, setting realistic role expectations before presenting that Talent to Business.
- Contribute to the Group’s Transformation Agenda by partnering with Heads of People and other key stakeholders and agree on Talent Plans and timelines.
Stakeholder Management:
- Liaise with BU Stakeholders in order to gain a comprehensive view of their Core Business, Strategic Objectives, Employee Value Proposition and Culture. This understanding and interaction will drive the implementation of the appropriate talent management strategies bespoke to each Business Unit and Cluster at large.
- Provide regular feedback to Cluster Head of Leadership, Learning and Talent and Heads of People on the Cluster Talent Strategy deliverables and status (Scorecard).
- Build a Talent Management scorecard for the Cluster by which these metrics can be presented and managed through discussions at the BUs Management Forums.
- Ensure effective interaction with, and responses to all key stakeholders, building sustainable relationships, setting and managing expectations clearly, identifying and resolving the root cause of any issues and escalating as required.
- Drive level of excellence within the Leadership, Learning and Talent Function.
Education
- Bachelor`s Degrees and Advanced Diplomas: Human and Social Studies (Required)
go to method of application »
Job Summary
- Support the Relationship Executive in the optimisation of profit and economic value for portfolios of Growth Business key account clients requiring medium to high complexity commercial banking requirements by focusing: a) origination efforts to quire new clients; b) cross-sell to existing client base; c) coverage efforts to service clients in accordance to the segment CVP
Job Description
Portfolio Management:
- Ensure appropriate management of respective portfolios that includes but not limited to client engagement, portfolio performance management, reporting and executing of client requirements
Business Development:
- Agree financial targets/new business targets and set out tactical plans to achieve this on an annual basis
Risk Management:
- Ensure that portfolio meets the required risk management standards
Education
- Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)
go to method of application »
Job Summary
- To provide advice and support in practice formulation and associated best practice improvement tactics; enabling the provision of specialist recruitment expertise.
Job Description
Talent Acquisition and Selection:
- Define and ensure implementation of innovative sourcing strategies that will enable the establishment of a diverse pool of talent geared to meet the evolving needs of the Cluster Workforce Plan.
- Proactively explore all available channels and processes to build diverse pools of talent
- Develop and drive a cost saving resourcing strategy for the Cluster and proactively explore solutions which will decrease the dependency on external resourcing partners by implementing creative direct to market talent capturing solutions; i.e. Headhunting, Talent Mapping, establishing candidate data base, advertising on web based job search sites, researching competitors, building industry networks, attending industry
- Specific events and fairs, partnering with Government Labour Agencies, tapping into Global networks etc.
- Manage the delivery of search strategies designed to recruit senior and niche candidates.
- Partner with Group Talent to deliver an increased capability for internal mobility by ensuring that internal Candidates are considered before moving to external sourcing solutions.
- Engage in recruitment for senior level positions for the relevant Cluster’s
- Participate in interviews on request for key roles.
- Ensure that the recruitment and selection of senior leaders takes place according to policy and governance.
- Assess candidates to ensure cultural fit for the Group, values alignment, long term potential, and technical fit for roles, setting realistic role expectations before presenting candidates to Business.
- Advise hiring managers on which candidates to progress to the next stage, ensuring the right recruitment decisions are made, challenging the business’ recommendations as required
- Work with Cluster head to compile high Remuneration package offers and buy-outs.
- Assisting in the negotiation of release dates and backfill requirements where applicable.
- Ensure timely on-boarding of senior hires and adherence to on boarding policies and procedures.
- Identification of critical senior vacancies – build proactive pipelines
- Agree transformation plans with the Cluster seniors including targets and timelines.
- Drive the Group’s transformation agenda.
- Together with HR Head, identify key senior roles for succession planning in the portfolios
Stakeholder Management:
- Liaise with BU Stakeholders in order to gain a comprehensive view of their Core Business, Strategic Objectives Employee Value Proposition and Culture.
- This understanding and interaction will drive the Placement of the right candidate, with the right skill and the ability to thrive in the relevant environment.
- Provide regular feedback to Cluster Resourcing Head, Cluster Head and BU Leaders on Resourcing Strategy deliverables and status (Scorecard).
- Define, socialise and agree SLAs with BU's and HR Head’s against which all parties’ performance will be driven.
- Build a Resourcing scorecard for the Business Unit by which these metrics can be presented and managed through discussions at the BUs Management Forums.
- Ensure effective interaction with, and responses to candidates, building sustainable relationships, setting and managing expectations clearly, identifying and resolving the root cause of any issues and escalating as required.
- Drive level of excellence within the Resourcing Team.
People Management:
- Oversee the activities of the Cluster Resourcing Team to ensure effective delivery of the agreed Workforce Plan, Talent Acquisition Strategies and Recruitment Governance and process
- Develop a high performing team by embedding formal performance development and informal coaching.
- Encourage frequent knowledge sharing between team members.
- Determine and analyse development needs for the team and ensure that identified training requirements are budgeted for and executed
- Establish and maintain a succession plan for the team.
- Interview and recruit new members of the team, including determining appropriate compensation levels with input from HR for HR.
- Create effective Workforce Plans and Recruitment demand plans for the Cluster Resourcing team to ensure that current and future business requirements can be met.
- Plans should be revised at least twice a year.
- Review and update the Cluster Resourcing department’s organisation structure and role profiles on at least an annual basis to ensure that they are fit for purpose and contain all the accountabilities of each team member.
- Motivate to and obtain approval from the Resourcing Head for any additional headcount for the team.
- Approve leave requests for team members and create leave plans to ensure adequate coverage.
- When required, initiate disciplinary processes for team members calling on support from Human Resources when required.
- Resolve grievances raised by team members and escalate only if required Address poor performance of any team member through the formal Performance
- Accelerator programme and ensure that continued poor performance is appropriately dealt with.
- Lead and development of a people management strategy for Resourcing Ensure processes, control requirements and risk management frameworks that impact the area are documented and understood by all members of the Resourcing team.
- Motivate team members and ensure that their efforts are recognised
Business Management:
- Drive Strategic Resourcing Agenda through managing relationships with stakeholders, extended HR Community and Resourcing teams.
- Allocate duties to team members in order to achieve operational targets including prioritisation and work Schedules.
- Based on gaps identified, motivate requests to the manager for additional resources including people, budget and equipment.
- Obtain a thorough understanding of the Cluster’s strategy and explain it to team members in such a way that they understand the contribution they have to make.
- Explain targets and take accountability for the monitoring and achievement of performance objectives in the department in terms of employee satisfaction, customer experience, cost performance, return on investments, risk, compliance and governance requirements.
- Create quarterly and monthly plans to ensure delivery for the year. Manage departmental budgets including signing off of invoices and quotes within mandate.
- Escalate out of budgets or items higher than approved mandate to the next level manager.
- Rigorously monitor expenditure against approve budgets and put measures in place to address variances.
- Continuously identify areas for improved efficiency and reduced cost.
- Conduct basic statistical analysis to track performance variances and determine the root causes of errors.
- Make recommendations for productivity or process enhancements to process owners.
- Implement productivity improvement measures by coaching staff on any new processes or on their areas for improvement.
- Populate balanced scorecards for the specific department on a monthly basis.
- Work with the team to address shortcomings during the next month.
- Escalate any major issues identified to the next level manager.
- Participate in the measurement and reporting of internal and external Service Level Agreements on a monthly basis.
- Address any process failures specific to the department under management
Education
- Bachelor`s Degrees and Advanced Diplomas: Human and Social Studies (Required)
go to method of application »
Job Summary
- Identify, research and propose modelling approaches and statistical methodologies to be used as a key component of the development of appropriate models that comply fully with all regulatory and/or business requirements.
- Coordinate a quant community of practice across MRCoE and businesses. Ensure that all project role players apply the required standardised frameworks, methodologies and toolsets—to the right level of quality and completeness.
Job Description
Accountability: Training and development
- Create standardized training for quants- this should be in relation to credit risk, retail and wholesale; regulatory compliance training; statistical methodology training.
- Facilitate knowledge sharing initiatives amongst quants of different fields (EC, RC, IFRS9, etc.)
- Assist with the upskilling of new joiners in various business areas by means of training.
- Assist with the setup of senior management training for board members and senior managers.
- Assist with the liaison of the North West university training, and student projects.
- Facilitate training and upskilling internal stakeholders on generic methodologies and documentation templates such that methodologies are well understood and used appropriately across the relevant functions.
Accountability: Research and Technical Advisory
- Create mode development templates on the current regulations and assist with the methodology standardization
- Assist with interpretation of new regulations, or accounting standards.
- Research best practice and asses feasibility
- Stay abreast of industry trends and new research to ensure that the function is well positioned to provide compliant, competitive and industry leading models.
- Assist with the interpretation of policy and regulatory changes to understand the impact on and changes required to generic methodologies and documentation templates used across functions.
Expert technical adviser to quant and modellers across wider team across the following model/methodology disciplines:
- Regulatory models
- Impairment
- Stress Testing
- Economic Capital
- Pricing
Monitoring and Portfolio Analytics
- Develop and maintain relationships with relevant business units by understanding the business units' requirements and obtaining feedback on impact of proposed generic methodologies.
- Assist with manage external stakeholders (such as regulators, BASA).
- Ensure the effective deployment and effective use within the organisation of required project-management tools, methodology, systems, etc.
- Provide consultative support on the frameworks and methodologies to all stakeholders
- Ensure the frameworks and methodologies align with and support all required regulatory and compliance requirements
- Facilitate the development and maintenance of approved generic methodologies and documentation templates for development of models across business units.
- Review samples of model documentation to ensure methodologies are correctly applied and documented.
- Enhance model usage through development of appropriate methodologies and assessment of model owner requirements.
Accountability Governance and compliance
- Participate in governance processes where required from model inception and build through to validation and sign-off by completing all relevant documentation according to the Absa Model Risk Policy. This includes responding to Independent Review/Validation questions on methodology.
Accountability: Manage People and Performance
- Specialist in the team specifically relating to retail credit risk
- Take steps to ensure sound HR practices and adherence to Group policies and standards within the business function.
- Coach, mentor and develop staff members (inside the team and outside the team).
- Encourage and support frequent knowledge sharing between the broader quant community members.
- Determine and analyse development needs for external teams and ensure that identified training requirements are executed.
- Post Graduate degree in Statistics/Mathematics or similar, PhD preferred
- Minimum of 4 years banking or analytics experience preferred.
Education
- Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)
go to method of application »
Job Summary
- Perform reporting and secretarial services for Absa Life, while ensuring that strategy execution, business performance and business enablement initiatives are appropriately monitored and reported; and key items from selected meetings are recorded and administered.
Job Description
Accountabilities:
- Prepare periodic reports, relevant to Absa Life/Business Enablement performance status, for various Governance Committees.
- Prepare Agendas, Minutes and Action Logs/Scorecards for meetings pertaining to selected Committees/Areas.
- Prepare and distribute Committee Meeting Packs in a timely manner and develop follow-up communications, including key decisions being made during actual Committee Meeting/s.
- Ensure quality of content (i.e. narrative, spelling, grammar, etc.) and cosmetic format of Meeting Packs, per Absa Group standards.
- Create framework and narrative templates (‘strawman’) for documents leading up to key Governance Committees/Meetings.
- Work on special projects as and when required.
Stakeholder Engagement:
- Establish and maintain good relationships with Subject Matter Experts (SMEs) and business/support partners so as to achieve and sustain acceptable levels of reporting information.
- Build relationships with colleagues to ensure that the reporting and secretarial processes and associated administration are executed seamlessly.
Education and Experience Required
- Bachelor’s Degree in Business/Commerce is essential.
- Specialised Diplomas/Certificates (Strategy, Finance, Project Management, Leadership, Business) will be advantageous.
- A minimum of three (3) years business development, project management and/or consulting experience.
Knowledge & Skills:
- Knowledge of insurance and financial/banking services.
- Written Communication skills.
- Analytical capability.
- Skills pertaining to synthesis of information into insight and action.
- Planning and organisational skills.
- MSPowerPoint, MSWord and MSExcel skills.
Competencies:
- Delivering results and meeting internal customer expectations.
- Relating and networking.
- Attention to detail.
- Work independently.
- Persuading and influencing.
- Deciding and initiating action.
Education
- Higher Diplomas: Business, Commerce and Management Studies (Required)
go to method of application »
Job Summary
- Responsible for mentoring the key agile roles with the goal of improving the quality and efficacy with which products are developed leveraging an agile methodology.
Job Description
Roles and responsibilities
- Structure and provide SAFe framework training across squads
- Identify gaps in practice and framework best practice. Suggest and drive activities to address the gaps
- Define metrics and use data point to measure and improve maturity measurements across squads
- Conduct adhoc support to the squads as and when required on an ongoing basis
- Keep record of all colleagues that have went through the training
- Define and maintain a repository of all key aspects of SAFe framework on approved Absa systems to allow team to reference as and when required
- Support best practices and/or the definition of fit for purpose process to standardize tooling usage across squads i.e. Jira
- Provide reporting on the key responsibilities
- Support undertakings by the bank to embed SAFe framework
List of SAFe training that the Trainer needs to teach:
- SAFe Scrum Master (SSM)
- SAFe Advanced Scrum Master (SASM)
- SAFe for Teams (SP)
- Leading SAFe (SA)
- Product Owner / Product Manager (POPM)
- Lean Portfolio Management (LPM)
- Agile Product Manager (APM)
- SAFe DevOps (SD)
- Release Train Engineer (RTE)
Qualification and Experience
- Licensed SAFe Program Consultant
- 3 year relevant undergraduate degree
- At least 3-5 year proven track record in SAFe training
- At least 3 years in practicing SAFe within a Squad Construct (not as a Trainer)
Education
- Bachelor`s Degrees and Advanced Diplomas: Physical, Mathematical, Computer and Life Sciences (Required)
Method of Application
Use the link(s) below to apply on company website.
Build your CV for free. Download in different templates.
Gmail
Yahoomail