Current Vacancies at Eastern Cape Office of the Premier

REQUIREMENTS :

• LLB (or as otherwise determined by the Minister of Justice and Constitutional Development).
• At least 5 years’ appropriate post qualification litigation and advisory experience. Admission as an Attorney or Advocate.
• A valid driver’s licence. An applicant must be able to understand public service prescripts and its applications, relevant legal prescripts to enable the management of litigation and mediation/ arbitration processes.  

DUTIES :

• Manage all litigation in the OTP and the Province. Implement the provincial litigation management strategy: Promote a legally compliant environment in the Eastern Cape Province. Ensure compliance with the litigation management strategy by continuously advising the department accordingly.
• Provide opinions and advice as required by the OTP. Attend quarterly provincial legal advisors’ forums. Attend State Attorney’s Liaison meeting with the various State Attorney Offices in the Province.
• Research, source and author legal articles. Render support to Principal State Law Advisor by conducting research, and research new case law which impacts on litigation. Investigate litigious matters and advise the department on the merits and further conduct of the matter.
• Facilitate external mediation/arbitration processes that may include attendance of court proceedings. Maintain a register of all cases including contingent liabilities and agency fees. Report on progress of all legal matters to the Principal State Law Advisor.
• Research relevant legal prescripts and case law in order to provide sound opinions. Collect and monitor compliance with court orders: Obtain court orders from various high courts in the province and collate same for receipt by the Department. Ensure compliance with court orders, thereby preventing contempt of court proceedings against the OTP.
• Render support in identifying, managing and facilitating the investigation of litigation claims. Support the development and implementation of an investigation plan and facilitate adherence to it. Manage area of responsibility:
• Assist in the review of the Litigation Unit’s performance and make recommendations to improve the efficiency and effectiveness. Report on the Litigation Unit’s information as required by internal and external stakeholders.
• Co-ordinate the effective and efficient running and management of the Litigation Unit. Develop and implement service delivery improvement programmes. Develop the implementation of the Litigation Unit’s Annual Operational Plans.
• Monitor and report on the implementation thereof monthly, quarterly and annually Ensure that performance agreements and development plans are developed and implemented in the Litigation Unit within set timeframes. 

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REQUIREMENTS :

• National Senior Certificate, NQF Level 6/7 National Diploma/ Advanced Diploma /B. Degree as recognized by SAQA in Forensic Investigations /Law/Accounting/Financial Management and Auditing;
• 5 to 7 years practical investigative experience, of which 3 years must be at an Assistant Director level; Certified Fraud Examiner/ICFP as an added advantage;
• Appropriate training in Forensic Accounting/Fraud Examination and Affiliation to the Association of Certified Fraud Examiners; Knowledge/experience of the Disciplinary Code of the Public Service; Knowledge of the PFM Act of 1999, as amended; Knowledge of the Treasury Regulations and related prescripts;
• Knowledge of relevant prescripts such as Criminal law, Criminal procedure Act and law of evidence, etc.; Legality and utilization of investigative techniques and equipment; Understanding of Tender Procurement processes; Departmental business processes; Leadership & supervisory skills; Computer literacy and Project management skills;
• Verbal and Written Communication Skills; Presentation skills; Interpersonal and diplomacy skills; Problem-solving and conflict management skills; Decision-making skills; Analytical thinking; Motivational and negotiation skills; Good interviewing skills; Solution orientated and ability to design ideas without direction; Ability to work under stressful situations; Must be in possession of a valid driver’s license. 

DUTIES :

• To manage, investigate and report on allegations of fraud and corruption in the Province, and to contribute to the prevention of fraud and corruption in the Province; Manage and Investigate allegations/cases of Fraud, corruption and; or financial misconduct; Evaluation of the allegations/cases and recommend investigation strategy/approach to the Director; PIM (preliminary investigation);
• Prepare Investigation Plan(s) for approval by the Director: PIM; Compile draft and final investigation reports for submission to the Director PIM for review & issuing to applicable levels of management;
• Gather comprehensive and complete evidence regarding alleged serious mismanagement of resources or unprofessional conduct; Make recommendations regarding courses of action to be considered;
• Referral of the alleged serious mismanagement of resources, unprofessional conduct, fraud and corruption to appropriate internal and or external authorities; Conduct, participate, and contribute to fraud awareness and ethics promotion programmes in the Province. 

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REQUIREMENTS :

• Matric with an NQF level 6/7 National Diploma/Degree as recognised by SAQA in ICT-related field.
• Minimum of three (3) years’ experience as Assistant Director in the field ICT Service Desk Management.
• The industry certification, Microsoft Certified: Azure Fundamentals will be an added advantage.
• The certification exam will be administered to candidates considered suitable for the post before an offer of employment is made. A valid driver’s licence.

DUTIES :

• Implement and maintain ICT service agreements – align IT-enabled services and service levels with departmental needs and expectations. Publish and maintain live IT-enabled services in the service catalogues. Define and prepare service agreements based on the options in the service catalogues.
• Implement and maintain ICT suppliers – manage it-related services provided by all types of suppliers: Expertly utilise the SITA Transversal and non-transversal contracts and their applications in different procurement scenarios. Optimise requirements with input from SITA accredited suppliers.
• Formalise and manage the supplier relationship for each supplier. Manage, maintain and monitor contracts and service delivery. Implement and maintain an ICT quality management system – establish a quality management system (QMS).
• Focus quality management on customers – Manage the business needs and expectations for each business process, IT operational service and new solutions. Communicate customer requirements and expectations throughout the business and IT organization. Survey customer views on business process and service provisioning and IT solution delivery.
• Implement and maintain ICT availability and capacity – balance current and future needs for availability, performance and capacity with cost-effective service provision: Assess availability, performance and capacity of services and resources to ensure that cost-justifiable capacity and performance are available to support business needs and deliver against SLAs.
• Create availability, performance and capacity baselines for future comparison. Identify important services to the enterprise, map services and resources to business processes, and identify business dependencies.
• Review trend analysis reports identifying any significant issues and variances, initiating actions where necessary, and ensuring that all outstanding issues are followed up. Address deviations by investigating and resolving identified availability, performance and capacity issues.
• Implement and maintain ICT operational process controls – continually assess, monitor, and operate the execution of the ICT operational process activities and related controls, based on departmental risk, to ensure that the processing controls are aligned with departmental service delivery needs and that information processing is valid, complete, accurate, timely, and secure (i.e., reflects legitimate and authorised business use).
• Manage the ICT operational roles, responsibilities, levels of authority and segregation of duties needed to support the ICT operational process objectives. Authorise access to any information assets related to ICT operational information processes, including those under the custody of the business, IT and third parties.
• Manage ICT operational process exceptions and errors and facilitate their correction. Include escalation of ICT operational process errors and exceptions and the execution of defined corrective actions. 

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REQUIREMENTS :

• A National Senior Certificate. NQF Level 7 Degree or Advanced Diploma certificate in Policy Analysis or Development Studies or Public Administration or Public Management.
• Minimum of three (3) years’ experience at an Assistant Director level in a Policy, Research and Evaluation environment.
• Qualification in Evaluation Studies will be an added advantage. Must be in possession of a valid driver’s license. Knowledge and an in depth understanding of legislative framework that governs the Public Service, Sound knowledge of Public Finance Management Act, Government and planning framework,
• Sound knowledge and understanding of the Government Planning cycle (MTEF and Strategic Planning), Reporting, Monitoring and Evaluation, Governance, Innovation and Knowledge Management, Advanced knowledge of policy analysis, policy development and policy implementation and review processes.

DUTIES :

• Develop and review protocols, processes and guidelines for conducting research and policy development periodically and communicate these to stakeholders to guide effective research in the province,
• Support Provincial Departments to Develop and implement their Departmental Evaluation Plans. Support the Development and Implementation of the Provincial Evaluation Plan.
• Coordinate and Monitor the Implementation of Evaluation and Research Outcomes (Recommendations). support evidence-based policy decisions, Development and maintain a central information hub as a repository of research products for the province,
• Dissemination the research and Evaluation results to inform policy development, planning and service delivery improvement interventions, Support departments, district municipalities, metros and public entities on policy development processes,
• Coordinate and support the convening and functionality of the Research and Evaluation forum Development of the Provincial Research agenda and plan that support evidence-based policy decisions and planning to ensure the attainment of provincial and national objectives,
• Coordinate implementation of the research agenda of the province, Support the management of the creation of new Research and Evaluation content and maintain existing research collections. 

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REQUIREMENTS :

• Matric with an NQF Level 6/7 Degree/National Diploma as recognised by SAQA in Human Resource Development, Public Administration/Management, Development Studies, Management and Training Development, Social Science, Bachelor of Arts in Education or Project Management.
• Minimum of three - five (5) years in the Project Management Field and the Skills Development terrain of which three (03) years must be at an Assistant Director level in the related field.
• National Diploma in Occupational Directed Education Training Development Practices will be an added advantage. A valid driver’s license.

DUTIES :

• Support the Strategic Skill Team with expertise in Skills Project implementation of donor funded projects. Identify opportunities and take action to build strategic relationships to help achieve L&D objectives.
• Maintain and manage stakeholder relations. Build professional relationship through engagement and regular communication and feedback with strategic partners. Analysing the SETA sector skills plan to ensure alignment to L&D strategic programmes. Contribute to the learning and development operations plan.
• Develop a skills Development monitoring, evaluate and reporting framework to measure effective implementation principles. Have experience in the implementation of Learnerships and Apprenticeships.
• Have experience in liaising with a variety of Private Employers for the implementation of the above skills interventions. Understand and have experience in quality assurance of the above interventions. Monitor the progress of learners on Apprenticeships/Learnerships and Skills Programmes.
• Managed the contracts of appointed service providers. Prepare funder reports on a quarterly basis on the progress of projects. 

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REQUIREMENTS :

• National Senior Certificate, An NQF level 6/7 National Diploma/Degree as recognised by SAQA in Marketing/ Public Relations/Communications. Minimum of three (3) years’ experience at an Assistant Director level in related fields. A valid driver’s licence is required. 

DUTIES :

• Implement the provincial branding strategy: Manage the development and implementation of the provincial branding strategy; Implement the branding strategy and policy to appeal to various targets.
• Implement publicity and awareness campaigns to profile the Eastern Cape provincial government as a brand.; Implement branding strategy to position EC Province as a preferred destination for trade, investment, and tourism.
• Implement creative branding campaign to strengthen brand eastern cape national and internationally. Implement the branding protocols and the supply branding materials to all provincial and special programs: Develop and implement the branding protocols; Develop and manage implementation of branding and exhibition plans for departmental, provincial events and national events executed in the province, including co-branding guidelines.
• Identify structures, platforms, and partnerships to effectively communicate the programmes of government: Identify branding opportunities to profile Eastern Cape Province and Eastern Cape Provincial Government. Profile the work of government, through presenting a credible and professional image of the provincial government at exhibitions. Implement measures to evaluate the marketing and branding strategy impact to the brand equity.
• Support provincial departments and municipalities in communicating the vision and policies of government to the public: Guide Departments on the Marketing and Branding of the Provincial Government and Brand EC. Monitor application of the corporate identity of Provincial Government.
• Stay abreast of changes in the environment and implement adjusted branding strategy. Manage the allocated resources of the sub-directorate in line with legislative and departmental policy directives and comply with corporate governance and planning imperatives: Lead and manage the staff and operations of the Branding sub directorate, reporting to the Director: Public Relations, Marketing and Branding. 

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REQUIREMENTS :

• National Senior Certificate, NQF Level 6/7- Diploma/ Degree/ or Advanced Diploma in ICT (Informatics or Computer Science) with a minimum of three (03) years of experience as System Developer /Database Administrator at salary level 7/8. A valid driver’s license.

DUTIES :

• Development of provincial systems/applications and databases (including websites, intranet, and extranet) in line with provincial branding and departmental needs. Provide database support to Office of the Premier and provincial government departments.
• Create, test, maintain and monitor database security features including database restore, login accounts settings, security updates, remote access settings, database audit settings, automate safe access, encryption, user management and more.
• Troubleshoot database related incidents. Generate database related scripts and reports. Design and share database technical designs. Migrate databases to newer and recommended technologies.
• Assist in development of mobile applications. Assist in enhancement of existing systems and applications. Collaborate with systems integration teams and stakeholders. Assist in securing, testing and deploying developed systems/applications.
• Assist other departments in systems/application development and hosting. Assist in rendering training and awareness sessions to all the provincial departments. Integrate developed systems and databases to produce one reporting dashboard. 

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REQUIREMENTS :

• National Senior Certificate, NQF Level 6/7- Diploma/ Degree/ or Advanced Diploma in Social Sciences or Public Administration. Three (03) years of experience in strategic planning or performance monitoring and evaluation / reporting environment at salary level 7/8. A valid driver’s license. 

DUTIES :

• Assist in the co-ordination of strategic and operational planning processes of the Department. Support the implementation of the annual performance planning process;
• Assist in the collection of inputs leading to the development of strategic documents and reports. Validate programme performance reports and PoE’s.
• Provide feedback to programmes on the quality of submissions, reports and/or plans. Organise, store and maintain a database of all POE’s and support the process of Performance Audit/s.
• Capture performance information and reports on the eQPRS system, as well as publish OTP strategic documents. Assist in the administrative work of the directorate.

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REQUIREMENTS :

• National Senior Certificate with an NQF Level 6/7 qualification recognised by SAQA or National Diploma in Public Administration/Social Sciences/Development Studies.
• A postgraduate qualification in Monitoring and Evaluation and or membership of SAMEA would be an added advantage.
• 3 years’ relevant training and work experience in monitoring and evaluation. A valid driver’s licence.

DUTIES :

• Provide overall performance monitoring and analysis support and perform the following functions:
• Facilitate submission of quarterly Branch performance reports and supporting evidence. Analyse reports against planned targets.
• Developed quarterly dashboards to provide feedback to Management. Verify submitted evidence against reported progress for reliability, relevance and accuracy.
• Capturing and updating of data on the monitoring and evaluation. Make follow-up with provincial departments on outstanding and/or insufficient evidence for reported progress. Facilitate the consolidation and submission of quarterly performance reports.
• Provide support during audits of performance information; Participate and provide support to other activities of the Directorate. 

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REQUIREMENTS :

• National Senior Certificate with an NQF Level 6/7 Diploma/ Degree or Advanced Diploma qualification as recognised by SAQA in Social Sciences or Public Administration with a minimum of three (3) years’ experience in performance monitoring and evaluation reporting environment at salary level 7/8. A valid driver’s licence.

DUTIES :

• Provide support in monitoring and verifying the implementation of Provincial Priority Service delivery programmes: Support the verification of project delivery in government departments and municipalities. Render assistance in monitoring the implementation of commitments made during SOPA, SONA and Public participation programmes. Develop project reports for presentation in IGR structures for advice and action recommendations.
• Support the facilitation of the strengthening of institutions for improved service delivery: Facilitate the provision of feedback to management on identified delivery Facilitate the implementation of improvement plans developed by institutions as informed by MPAT and FSD findings and Monitor progress. Conduct assessment of the functionality of war rooms. Provide feedback on issues resolved by war rooms in appropriate IGR war rooms.
• Facilitate the resolution of service delivery complaints: Investigate stakeholders’ concerns and make referrals, prepare service delivery reports, Escalate long standing unresolved issues to provincial management and other relevant stakeholders. 

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REQUIREMENTS :

• Matric with an NQF Level 6/7 qualification recognised by SAQA (Degree or Advanced Diploma) in GISc or equivalent qualification.
• Compulsory Registration to PLATO/SAGC as a GIS Technologist; valid driver’s licence.
• Minimum of three years post-qualification experience in corporate GIS Technology work environment

DUTIES :

• Design, plan and perform GIS analyses to address the strategic objectives of the provincial departments. Assist with Developing spatial information applications according to the policies and procedures of OTP. Assist with Developing relevant spatial models according to stakeholder requirements. Facilitate the collection and capturing of spatial data from various formats and sources.
• Ensure the publishing of metadata onto the OTP website. Assist with coordinating the design, development and creation of geospatial Web Applications. Assist with conducting spatial analysis and visualisation of data to meet the stated requirement and specifications.
• Manage and implement processes and procedures in terms of aerial and satellite images. Facilitate the implementation of GIS to maximise the availability of information according to stakeholder requirements. Perform system audits and conduct needs analysis in terms of GISc Technology requirements.
• Assist with the Development and implementation of project plans, according to the operational and project requirements to ensure delivery within the agreed timelines. Assist with Drafting Terms of Reference for GIS projects to ensure the parties involved share and accomplish a common goal. Continuously monitor trends and developments in GIS to recommend appropriate interventions. Research and investigate the feasibility of the latest GIS technologies.
• Recommend and compile appropriate plans to respond to the research problem. Assist in Developing innovative methods/technologies for solving spatial data problems. Assist with Research and implementing latest GIS standards. Assist with Develop training manuals for end users on skills regarding innovative GISc Technology.
• Assist with managing and implementing knowledge sharing initiatives e.g. short-term assignments within and across operations, in support of individual development plans, operational requirements and return on investment. 

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REQUIREMENTS :

• National Senior Certificate NQF Level 6/7 as recognised by SAQA in an IT-related field with a minimum of five (05) years professional experience of which a minimum of least three (3) years professional experience in an ICT user support and/or ICT learning delivery focused role.
• The industry certification, Microsoft Office Specialist: Expert (Office 2019); and/or Microsoft 365 Certified: Fundamentals will be an added advantage.
• The one of the two certification’s exam will be administered to candidates considered suitable for the post before an offer of employment is made.
• A valid driver’s license. Knowledge of IT systems and support, Budget Processes, Policy Development and Management, Public Finance and ICT procurement processes.

DUTIES :

• Research, plan and develop digital literacy training framework – Research Digital Literacy Training (DLT) course content information to establish a baseline. Assess learner’s current skill level and compare results with course prerequisites. Assess organizational needs for learning outcomes. Analyze results of needs assessment of the learner in relation to learning objectives. Modify learning materials to meet specific needs of organization, learner, situation, or delivery tools without compromising original course design.
• Methods and media for instructional delivery – Use delivery methods including media/tools as intended for the course and adapt them to meet learning objectives and a variety of learning styles. Organize and introduce content in a variety of ways (for example, compare, steps in a process, advantages, and disadvantages). Identify and implement learning activities that are relevant to the course objectives and monitor learner comfort level during participatory activities. Stimulate interest and enhance learner understanding through appropriate examples, demonstrations, media clips, slides, anecdotes, stories, analogies, and humour. Use activities that allow learners to contribute to the discussion and review and apply content at appropriate intervals.
• Instructor credibility and communications – Provide and elicit from learner's practical examples of how knowledge and skills will transfer to their workplaces. Explain and clarify content points through inflection, emphasis, and pauses. Ensuring verbal and non-verbal communication is free of bias (for example, sexual, racial, religious, cultural, and age) and employ purposeful pointers, body language and/or vocal intonation to enhance learning and call attention to critical points.
• Evaluate the training events – Monitor learner progress, administer appropriate assessments, assess learner knowledge, evaluate learning objectives, and reinforce learning objectives. Monitor learner progress during training, develop, select, and administer appropriate assessments that follow recognized and accepted measurement principles. Gather objective and subjective information that demonstrates learner knowledge acquisition and skill transfer. Prepare a report documenting end-of-course information and submit reports to customers and/ Departmental units in accordance with requests.
• Administrate ICT training requirements – Annually review the Departmental ICT (DICT) staff skills gap analysis. Conduct and facilitate the ICT training procurement process where necessary. Control daily attendance registers and submit these to the relevant manager with relevant feedback. Keep a list of Frequently Asked Questions (FAQ’s) to feedback to main project. Identify and register requests or suggestions regarding training and give feedback through the relevant manager.

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REQUIREMENTS :

• National Senior Certificate, An NQF level 7 B. Degree/Advanced Diploma as recognised by SAQA in Supply Chain Management/ Logistic Management/ Public Administration/Public Management / Commerce/ Business Management / Accounting/Auditing with at least three (3) years’ experience at SL 7/8 in Supply Chain Management (Demand and Acquisition). A valid driver’s license.

DUTIES :

• Render support in ensuring optimum compliance within SCM unit: Assist in monitoring compliance with SCM policies and procedures within the department. Assist in monitoring and evaluation supplier performance in relation to contractual obligations.
• Assist in monitoring and evaluating SCM performance in respect of compliance to all SCM elements.
• Assist in monitoring the adherence to the prescribed code of conduct by the SCM practitioner and report any contraventions. Render support in ensuring compliance assessment report writing.
• Ensure accuracy of information on the compliance Assessment Report. Submit a detailed report to the Deputy Director for review. Facilitate implementation of risk management interventions of SCM unit: Identify and evaluate risks within SCM unit.
• Assist with audit coordination for SCMU during Internal audits and external audits (AG). records all SCMU related complaints on the complaints register. Investigate complaints and report to complainant. Assist with the monitoring and evaluation of bid processes with the department.

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REQUIREMENTS :

• National Senior Certificate, An NQF Level 6 Diploma as recognized by SAQA in Computer Science, Information Systems, Software Development.
• A minimum of 1-2 years’ appropriate experience in System Training and Help desk support.

DUTIES :

• Provide user support and resolution of calls logged by departments in Provincial Service Desk.
• Ensure user queries or issues are recorded, validated, and resolved.
• Escalate unresolved problems to a higher level of support, as and when required.
• Monitor issues logged from start to resolution and advise users on appropriate course of action.
• Facilitate change management in rollout of e-government system to ensure adoption of new systems. Conduct training on transversal systems.
• Analyse incident logs to identify common trends and underlying problems. Performs post implementation assessment of transversal systems to identify areas of improvement. 

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REQUIREMENTS :

• National Senior Certificate, NQF Level 6 as recognised by SAQA in Office Management/ Office Support qualification with a minimum of 3-5 years’ experience in a similar role in the office of an Executive Manager would be an added advantage. 

DUTIES :

• Provide a secretarial/ Receptionist Support to the Director- General, Render Administrative Support Services,
• Provide Support to the Director -General regarding meetings,
• Support the Director-General with the Administration of the budget,
• Mange the allocated resources of the unit in line with Legislative and Departmental Policy Directives and comply with Corporate Governance and Planning Imperatives. 

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REQUIREMENTS :

• National Senior Certificate with NQF 6/7 as recognised by SAQA – Diploma / Degree in Financial Management / Public Finance / Finance Accounting / Administration or any other related field with minimum 3 years’ experience in relevant area. Understanding and application of the Public Finance Management Act,
• National Treasury Regulations, Public Service Regulations, National Treasury Practice Notes, Provincial MTEF guidelines, Budget Circulars and Departmental Budget Policies and other relevant acts, policies and regulations. 

DUTIES :

• Provides a Secretarial/Receptionist support service to the CFO: Receive telephone calls in an environment where, in addition to the calls for the CFO, discretion is required to decide to whom the call should be forwarded. Perform advanced typing work, utilize discretion to decide whether to accept/decline or refer to other employees’ requests for meetings,
• Coordinate with and sensitizes/advises the manager regarding engagements, Compile realistic schedules of appointments. Renders administrative support services: Ensure the effective flow of information and documents to and from the office of the CFO,
• Ensure the safekeeping of all documentation in the office of the CFO in line with relevant legislation and policies, Obtain inputs, collates and compiles reports, e.g.: Progress reports, Monthly reports, Management reports, Respond to enquiries received from internal and external stakeholders, Draft documents as required, File documents for the manager and the unit where required, Collect, analyse and collate information requested by the CFO,
• Ensure that travel arrangements are well coordinated, Prioritise issues in the office of the CFO, Manage the leave register, Handle the procurement of standard items like stationary, refreshments etc for the activities of the CFO, Obtain the necessary signatures on documents. Provides support to CFO regarding meetings: Collect and compile all necessary documents for the CFO’s meetings and distribute to relevant stakeholders,
• Record minutes/decisions and communicates to relevant role players, follow-up on progress made, coordinate logistical arrangements for meetings when required. Supports the CFO with the administration of the Unit’s budget: Keep record of expenditure commitments, monitors expenditure and alerts CFO of possible over- and under spending.,
• Check and correlate BAS/LOGIS reports to ensure that expenditure is allocated correctly, Identify the need to move funds between items, consults with the CFO and compiles draft memos for this purpose. 

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REQUIREMENTS :

• National Senior Certificate, NQF Level 6 as recognised by SAQA in studies relating to Public Relations and Protocol Services with a minimum of 1-2 years’ relevant experience in a similar role. 

DUTIES :

• Provide protocol services to state functions and events: Establish necessary procedures for receiving VIPs during an event. Render protocol services to Presidency, Ministers, Deputy Ministers, Premier, Members of the Executive Council, Executive Mayors of District Municipalities and Metros, Kings/Queens and Other Stakeholders, Coordinate briefing sessions for Principals.
• Provide advisory and consulting services related to protocol matters: Hanging of Official Photographs, Placement of National Symbols, Ensure that Order of Precedence is adhered to when crafting a programme, Ensure that Rubrics is adhered to when crafting Seating Plan. Participate in planning of events: Participate in plenary meetings,
• Develop protocol plan which entails the following: Application to host the event, Invitations and guest list, Programme, Holding rooms, Seating Plan, Accreditation and categories, Venue of the meeting, Floor plan, National Symbols, Ushering, Media Schedule, Sign Language Interpreters, Develop Order of Proceedings for Principals during events,
• Maintain Provincial Guest List. Provide support in the preparations for protocol training in provincial departments district municipalities and other stakeholders: Assist in the coordination processes of the Protocol Forum, Assist in the preparations for Protocol Training, Develop presentations for Protocol Training. 

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REQUIREMENTS :

• National Senior certificate with no work experience, Experience in Records Management/Tertiary education will be an added advantage. Basic knowledge of administrative process. Good communication (verbal and written) and report writing skills. Computer literacy. Computer Certificate will be an added advantage.

DUTIES :

• Provide registry services. Attend to clients. Handle telephonic and other enquiries received. Receive and register hand delivered mail/files. Handle incoming and outgoing correspondence. Receive all mail. Sort, register and dispatch mail.
• Distribute notices on registry issues. Render an effective filing and record management service. Opening and close files according to record. Classification system. Filing/storage, tracing (electronically/manually) and retrieval of documents and files. Complete index cards for all files.
• Operate office machines in relation to registry function. Open and Maintain Franking Register. Frank post, record money, and update register on a daily basis. Undertake spot checks on post to ensure no private post is included. Lock post in post bags for messengers to deliver to Post Office.
• Open and maintain admittance register. Record all valuable articles as prescribed in the remittance register. Hand Deliver and sign remittances to Finance. Send wrong remittances back to sender via registered post and record reference number in register.
• Keep daily record of amount of letters franked. Process documents for archiving and/ disposal. Electronic scanning of files. Sort and package files for archives and distribution. Compile list of documents to be archived and submit to the supervisor. Keep records for archived documents.
• Conducting and inspection of all HR correspondence, Verification of folio numbers. Auditing of check list on personal files and leave files. Indexing of documents, Monitoring of compliance with auditor Generals check list and Verification of indexing and files. 

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REQUIREMENTS :

• National Senior Certificate with no work experience. Experience in ICT technical support environment with post qualification (NQF 6) in Information Technology (IT) will be an added advantage.

DUTIES :

• Responsibility for providing ICT technical service support through the Provincial ICT Infrastructure unit. Assist the management team of the ICT Infrastructure unit by rendering effective first line technical support request receiver on networking services.
• Provide support to the PICT network engineers in terms of networking challenges that occur at Provincial sites. Conduct follow-ups on quality and satisfaction levels with existing ICT Networking services. Remain high during implementation of major new ICT services and initiatives.
• Assist the Network Engineers in the logging of user support calls to allocate IT technical staff for follow-ups. Compile reports on ICT support services rendered for the ICT Manager. Provide support in the ICT networking Assets verification process.
• Provide functional and operational support on departmental computer systems. Ensure effective flow of information and documents to and from the Departmental ICT office. Ensure safekeeping of all documentation in the office in- line with the legislation and policies.
• Provide functional support to the Infrastructure Operations office by assisting the Broadband Project Manager to compile budgets/projections unit to comply with the project agreements and the PMFA. Assist the manager in monitoring the WAN services and Broadband expenditure and implementation of the procurement plans.
• Render general administrative support to the unit by collecting and collating information as requested by the senior manager. 

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REQUIREMENTS :

• A qualification at NQF Level 04 as recognized by SAQA. No experience needed. Core and Process Competencies: Working procedures in respect of working environment and equipment operation.

DUTIES :

• Performing cleaning supervisory services to include the following; Design and Implement weekly schedule/roster for the cleaning of facilities. Allocating designated areas to each team member and rotate were necessary to mitigate against business/service interruption.
• Ensure the cleanliness of offices and floors daily by sweeping, mopping and where necessary polishing and/or buffing systematically to allow employees to pass freely.
• Ensure that warning signs are placed during cleaning times. Ensure that office dustbins are emptied and waste dispose daily in the refuse bin for collection. Inspect and report all defects in the offices to the maintenance officer.
• Ensure periodical cleaning of windows on the inside at least quarterly on a rotational basis. Ensure that the team wears uniform /protective clothes daily and has sufficient cleaning materials/equipment.
• Facilitate the allocation and preparation of office cleaning material and cutlery, tea, water for meetings/trainings. Maintain a high standard of cleanliness and hygiene within the office. Ensure team performance by conducting monthly and quarterly performance reviews for subordinates. 

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REQUIREMENTS :

• ABET level 4 or NQF level 1/2 qualification, no experience needed. 

DUTIES :

• To perform General Assistant work; Load and offload furniture, equipment and any other goods to relevant destination, execute cleaning services according to departmental policy and procedure and standardized cleaning practices, Clean relevant workstation as assigned by supervisors and assist to move all materials from offices and passages to storage areas.
• Maintain premises and surroundings clean premises and vacuum specified areas as per supervisor’s requests and surroundings and Empty dirt bins and remove refuse from premises.
• Maintain equipment and tools; Store and safekeep all maintenance equipment and tools, Detect and report malfunctioning of all maintenance equipment and tools and Keep availability and efficient use of all maintenance equipment and tools by checking stock to determine inventory levels.