Current Vacancies at Fidelity Services Group

Job Description:

• Delegating walk in/phone in clients to correct department
• Switchboard
• Receiving calls and transferring to the correct person
• Taking message is staff not available to take call
• Correspondence
• Receiving incoming faxes – giving through to the correct person
• Purchasing
• Ordering stationery from HO, i.e. contract book etc
• Stationery requisitions i.e. pens, paper etc locally
• General grocery requisitions i.e. coffee, tea, sugar and milk
• Any other purchases as requested from time to time:
• Obtaining quotation from supplier
• Creating/requesting requisition
• Obtaining PO from Procurement (HO)
• Placing order with the supplier
• Combine supplier invoice and PO after receiving and checking the goods
• Handing over to person receipting in the branch (Supervisor)

Filing:

• Preparing the individual file
• Placing the relevant documentation in the file
• File alphabetically according to the Debtor Code

Finance:

• Banking
• Daily banking
• Posting the banking on the Q-Drive

Other:

• Adhoc responsibilities

Sales:

• Receiving leads (phone calls/walk in clients)
• Completing paperwork regarding leads (manual method)
• Capturing leads on Listener (same day)
• Capturing leads on Rep/Consultant individual pages – Q-drive
• Capturing leads on Sales Managers page – Q-drive
• Communicating lead-info to sales consultants via Listener / 1 SMS and 2 E-mail
• Drawing previous days leads from Listener / dividing between consultants and following normal lead process
• Daily reporting – Sales Activity Report at 16h00 to all the relevant staff
• Wednesday morning – send reminders to all consultants to update feedback on their individual pages on Q-drive
• Thursday mornings – action consultant instructions on Listener (i.e. close leads etc)
• Tuesday and Friday mornings – update self-generated leads
• Assisting with Telesales

Client queries:

• Assisting walk-in clients with queries and liaising with HO (Sales)

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Main purpose of job:

To effectively quote and sign up potential clients requiring the services of ADT Security.

• Source and sell armed monitoring and armed response agreements to potential new customers
• Source and sell new and alarm system upgrades, additions to alarm systems, CCTV systems, electric fences to potential customers
• Achieve and exceed monthly sales targets for new customers and hardware sales

 Qualification & experience:

• Previous sales experience, with proven track record in sales preferably capital goods sales (not FMCG)
• Knowledge of intruder detection equipment such as IDS, DSC alarm systems is advantageous
• Matric or equivalent
• PSira grade C

 Job requirements & other attributes:

• Self-motivated and energetic
• Selling skills
• Good organisational and time management skills
• Excellent communication (written & verbal), presentation and negotiation skills
• Computer Literate (MS Office, Email and Internet)
• Presentable and of sober habits
• Valid driver’s licence and own reliable vehicle
• Hunter for new business
• Aptitude for electronic and technical equipment (alarms and alarm monitoring platforms)

 Duties:

• Generate and close self-sourced deals
• Follow up on all leads received internally and via telesales
• Sell security solutions to new and existing clients
• Create solid & long-standing relationships with estate agents, builders, architects etc.
• Daily, weekly and monthly reporting
• Motivated to achieve and exceed sale targets
• Maintain all administrative duties pertaining to sales

 Performance Standards

• Achieve both targets for revenue sales & for new clients
• Maintain a high standard of relationship with existing Estate clients
• Ensure that all leads and quotes are followed up on time

 Competencies (Technical & Behavioural)

• Drive for results
• Action oriented
• Customer focus
• Perseverance
• Functional/Technical skills
• Problem solving
• Technical Learning
• Assertive
• Sense of urgency
• Adaptable

go to method of application »

Main purpose of job:  

• Source and sell armed monitoring and armed response agreements to potential new customers 
• Source and sell new and alarm system upgrades, additions to alarm systems, CCTV systems, electric fences to potential customers 
• Achieve and exceed monthly sales targets for new customers and hardware sales 

Qualification & experience: 

• Previous sales experience, with proven track record in sales preferably capital goods sales (not FMCG) 
• Knowledge of intruder detection equipment such as IDS, DSC alarm systems is advantageous 
• Matric or equivalent 

Job requirements & other attributes: 

• Self-motivated and energetic 
• Selling skills 
• Good organisational and time management skills 
• Excellent communication (written & verbal), presentation and negotiation skills 
• Computer Literate (MS Office, Email and Internet) 
• Presentable and of sober habits 
• Valid driver’s licence (Compulsory)
• Own reliable vehicle (Compulsory)
• PSIRA Grade C (Advantageous)
• Hunter for new business 
• Aptitude for electronic and technical equipment (alarms and alarm monitoring platforms) 

Duties:  

• Generate and close self-sourced deals 
• Follow up on all leads received internally and via telesales  
• Sell security solutions to new and existing clients 
• Create solid & long-standing relationships with estate agents, builders, architects etc. 
• Daily, weekly and monthly reporting 
• Motivated to achieve and exceed sale targets 
• Maintain all administrative duties pertaining to sales 

Performance Standards  

• Achieve both targets for revenue sales & for new clients 
• Maintain a high standard of relationship with existing Estate clients 
• Ensure that all leads and quotes are followed up on time 

Competencies (Technical & Behavioural) 

• Drive for results 
• Action oriented 
• Customer focus 
• Perseverance 
• Functional/Technical skills
• Problem solving
• Technical Learning 
• Assertive 
• Sense of urgency  
• Adaptable  

go to method of application »

Main purpose of job:

• Source and sell armed monitoring and armed response agreements to potential new customers
• Source and sell new and alarm system upgrades, additions to alarm systems, CCTV systems, electric fences to potential customers
• Achieve and exceed monthly sales targets for new customers and hardware sales

Qualification & experience:

• Previous sales experience, with proven track record in sales preferably capital goods sales (not FMCG)
• Knowledge of intruder detection equipment such as IDS, DSC alarm systems is advantageous
• Matric or equivalent

Job requirements & other attributes:

• Self-motivated and energetic
• Selling skills
• Good organisational and time management skills
• Excellent communication (written & verbal), presentation and negotiation skills
• Computer Literate (MS Office, Email and Internet)
• Presentable and of sober habits
• Valid driver’s licence - (Compulsory)
• Own reliable vehicle - (Compulsory)
• Valid PSIRA - Grade C (Advantageous)
• Field sales [i.e. residential visits at client premises , cold calling and door knocking] (Compulsory)
• Hunter for new business
• Aptitude for electronic and technical equipment (alarms and alarm monitoring platforms)

Duties:

• Generate and close self-sourced deals
• Follow up on all leads received internally and via telesales
• Sell security solutions to new and existing clients
• Create solid & long-standing relationships with estate agents, builders, architects etc.
• Daily, weekly and monthly reporting
• Motivated to achieve and exceed sale targets
• Maintain all administrative duties pertaining to sales

Performance Standards

• Achieve both targets for revenue sales & for new clients
• Maintain a high standard of relationship with existing Estate clients
• Ensure that all leads and quotes are followed up on time

go to method of application »

Overall Purpose of the job:

• The successful incumbent will be responsible for the various administrative processes involved in the Project Management Office.
• The successful closure of all projects by ensuring administrative processes followed and once project closure reached all the required paperwork, financial processes for costs in the form of labour, material (stock and non-stock), subcontractor costs and consumables being booked and actioned for successful closure, invoicing and handover to service department for maintenance and support functions.

Minimum qualifications and experience:

• Matric
• A minimum of 3 years project administration experience
• At least 3 years administration and financial experience within a project environment
• Good understanding on project management methodologies, financial acumen and understanding of Revenue
• Computer literacy in Microsoft Outlook, Excel, Word and PowerPoint

Main duties & Responsibilities:

• Schedule regular weekly and monthly meetings and record decisions (e.g. assigned tasks and next steps)
• Update Project schedule with new data from SAP for CS and PS
• Order resources, like equipment, subcontractors and software – Purchase order process on request from Project Managers
• Weekly Booking of technicians – on request from Project Managers
• Booking of accommodation, leave, overtime, travel allowances and expense claims of all resources of the PMO
• Prepare and provide documentation to internal teams and key stakeholders – as required
• Track expenses and provide financial feedback to Project Managers and Head of PMO
• Act as the point of contact for all participants of the PMO
• Logging of IOD’s for all resources of the PMO
• Handling of files from Sales – Receive file from sales
• Checking of File received from Sales that all information is in the file before handing over file to Head of PMO.
• PO process – 2 days process – PO in File
• DN process and GRN process – POD and Tax Invoice print and in file.

go to method of application »

Main purpose of job:

To effectively quote and sign up potential clients requiring the services of ADT Security.

• Source and sell armed monitoring and armed response agreements to potential new customers
• Source and sell new and alarm system upgrades, additions to alarm systems, CCTV systems, electric fences to potential customers
• Achieve and exceed monthly sales targets for new customers and hardware sales

 Qualification & experience:

• Previous sales experience, with proven track record in sales preferably capital goods sales (not FMCG)
• Knowledge of intruder detection equipment such as IDS, DSC alarm systems is advantageous
• Matric or equivalent
• PSira grade C

 Job requirements & other attributes:

• Self-motivated and energetic
• Selling skills
• Good organisational and time management skills
• Excellent communication (written & verbal), presentation and negotiation skills
• Computer Literate (MS Office, Email and Internet)
• Presentable and of sober habits
• Valid driver’s licence and own reliable vehicle
• Hunter for new business
• Aptitude for electronic and technical equipment (alarms and alarm monitoring platforms)

 Duties:

• Generate and close self-sourced deals
• Follow up on all leads received internally and via telesales
• Sell security solutions to new and existing clients
• Create solid & long-standing relationships with estate agents, builders, architects etc.
• Daily, weekly and monthly reporting
• Motivated to achieve and exceed sale targets
• Maintain all administrative duties pertaining to sales

 Performance Standards

• Achieve both targets for revenue sales & for new clients
• Maintain a high standard of relationship with existing Estate clients
• Ensure that all leads and quotes are followed up on time

 Competencies (Technical & Behavioural)

• Drive for results
• Action oriented
• Customer focus
• Perseverance
• Functional/Technical skills
• Problem solving
• Technical Learning
• Assertive
• Sense of urgency
• Adaptable

go to method of application »

Minimum Requirements:

• Clear criminal record
• Excellent communication skills
• Computer literate and proficiency in Microsoft Word, Excel and Outlook
• At least 5 years’ experience in technical/ maintenance work
• Must be able to work unsupervised
• Must have knowledge of different types of vehicles
• Must be familiar with camera’s, biometrics, and electrical fences
• Valid drivers license
• Own transport is an advantage
• Must be willing to travel and work extended hours when required
• Auto Electrician experience

Job Specification (not totally inclusive):

• Diagnosing electrical issues and vehicle security systems
• Checking and replacement of the required wiring of the vehicle system
• Proficient in Auto- Electrician work
• Must have sound knowledge 
• Compiling paperwork for each vehicle
• Replacement of broken keypads
• General maintenance
• Repairing aircons

Other Personality Attributes:

• Highly motivated and enthusiastic
• Alertness
• Punctuality
• Problem solver
• Good interpersonal skills
• Ability to work under pressure
• Able to follow instructions accurately

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Key Performance Areas: (not totally inclusive):

• Full responsibility and accountability for collecting and delivering clients’ money
• Report all delays to the Branch Manager immediately
• Incident prevention and reporting
• Maintain radio contact with controllers
• Take preventive action toward any suspicious activity

Minimum Requirements:

• Clear criminal record
• Valid Drivers License and PDP
• Tactical combat training
• Clear credit record
• PSIRA accredited at least with Grade C
• Completed firearm training in handgun and rifle
• SAPS competency certificate
• CIT Certificate
• Experience in the security industry or a similar role
• 3 years experience in CIT driving and crew functions

Other Personality Attributes:

• Must be honest and reliable
• Must have good verbal and language abilities
• Must be assertive
• Must be self-motivated
• Pay attention to detail
• Willing to work overtime
• Customer service and relations
• Quality assurance
• Willing to Travel

Core Competencies:

• Self-development
• Communication skills
• Customer focus
• Teamwork

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Key Performance Areas :(Not totally inclusive):

• Ensuring that contractual requirements are met as stipulated by the client.
• Maintaining good relations between Fidelity Security Services Group and the client with regards to security services rendered.
• Constantly evaluating the service levels provided and making recommendations to the client regarding the improvement of services.
• Ensuring that Security staff always maintains required performance.
• Dealing with all required administration matters.
• Liaising daily with Branch management on various operational issues.
• Submitting relevant weekly / monthly incident and general reports as required by management.

Skills required:

• Matric certificate, PSIRA Grade A registration and accreditation.
• At least 3 years’ experience in the security industry.
• Operational Management experience.
• Working knowledge of ISO 9001:2008 quality management and its requirements.
• People management experience.
• Administration, interpersonal communication and client liaison skills are required.
• Strong planning, leadership, organizational skills as well as good interpersonal and communication skills are essential.
• Must be firearm competed
• Computer literacy on Microsoft Programs.
• Own reliable transport and valid & endorsed Driver’s License is required

go to method of application »

Job Description

The overall purpose of this position is assisting the Training Academy with administrative responsibilities, within the defined area of responsibility. Compliance with best practices, quality assurance standards and Industry requirements stipulated in applicable legislation.

Minimum Requirements:

• Excellent communication skills
• Matric certificate or equivalent
• A clear criminal record
• Computer literate and proficiency in Microsoft Word, Excel and Outlook
• At least 2 years’ administration experience
• Background in Administration/ Office Management is an advantage.
• Must be willing to work overtime when required.
• Own transport is an advantage.

Key Performance Areas: (not totally inclusive):

• Maintaining a sufficient filling system and document management, including archiving
• Answering the telephone and taking messages
• Dealing with internal and external enquiries
• Taking of meeting minutes
• Meet daily, weekly and monthly deadlines (emails/work sheets/templates)
• Provide administrative support to the Regional Training Manager when required.
• Processing and capturing of training related data and generating of training reports.
• Scheduling of training interventions, the issuing of training quotations and the receipt of purchase orders
• Controlling the meal lists and the issuing of meals vouchers.
• Submit and record overtime, leave and pay queries.
• Controlling vehicle keys movement, trip-sheets and keys, and assisting with weekly vehicle inspections
• Controlling and processing of vehicle maintenance orders and assets on GreenFleet
• Ordering of training consumables and stationery
• General Clerical duties

Core Competencies and Other personality attributes (Knowledge and Skills):

• Must have excellent verbal and written communication skills (report writing and reading skills)
• Good administration and record-keeping skills
• Planning and time management skills
• Self-development
• Communication skills
• Must be honest and reliable
• Must be assertive
• Pay attention to detail
• Ability to work without supervision
• Ability to maintain confidentiality
• Time management
• Team orientated
• Attention to detail and accuracy
• Customer orientated

Core Competencies:

• Self-development
• Communication skills
• Customer focus
• Team work