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Komatsu Mining Corp. provides advanced equipment, systems and direct services to the global mining industry. We partner directly with our customers, helping them to achieve zero harm, the highest production, and lowest lifecycle cost for their mining operations. Komatsu Minings industry-leading product brands include P&H, Joy and Montabert. Our integr...
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QUALIFICATION:
- Matric (NQF Level 4)
- Driver’s License
EXPERIENCE:
- 4-6 years’ proven equipment sales experience (preferably in a dealer network)
- Demonstrated technical expertise with Komatsu products/Heavy Earth Moving Equipment or Industry Specific (Mining and construction)
SPECIFIC KNOWLEDGE REQUIREMENTS
- Proficient in MS Excel and MS Word
- Experience with SAP VMS
SUMMARY OF ROLE CONTENT:
- Foster relationships with internal and external stakeholders to drive results.
- Draft sales plan/forecast with commensurate visits activities and targets for defined products, customers and/or geographical areas in Africa
- Provide pre-sales technical support for application and tender requirements.
- Collate and gather information for use in sales analysis.
- Draft sales reports
- Champion safety procedures and campaigns
Purpose of Job
Job Responsibilities
- Under Carriage Technical Reporting & Advice
- Machine Inspections (Under Carriage)
- Services & Repairs
- Advanced Operations SHE
- Competencies
- Accepting Responsibility
- Adapting to Change
- Creating and Maintaining Networks
- Using Math
- Serving Customers
- Negotiating Agreements
- Managing Time
- Managing Resources
- Championing Customer Needs
- Communicating Effectively
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QUALIFICATIONS:
- A qualified Heavy Equipment Mechanic/Diesel Mechanic with a Grade 12/N3 Technical Certificate.
EXPERIENCE:
- 3 Years' experience on related earth-moving equipment.
SPECIFIC KNOWLEDGE REQUIREMENTS:
- Exposure to earth moving machinery
- Have good trouble shooting knowledge on machines & familiar with standard tool requirements
- Computer literate
- Good understanding of maintenance philosophy
- Good communication and inter-personal skills
- Valid driver's license.
Job Specification:
- Remains up to date with health and safety procedures.
- Participates in planning of health and safety events and campaigns, take SHE into account in the planning of work output. Conducts hazard identification and risk assessment.
- Implement the Komatsu Way 5S sorting, organising, cleaning, ordering and training.
- Adheres to SHE policies and procedures.
- Complies with and instructs colleagues and subordinates staff in the wearing of protective gear and clothing.
- Participates in workplace safety events.
- Stay informed about emergency first aid kits/fire extinguishers and evacuations procedures.
- Operates any vehicles (trucks, car, forklift) within safety standards and procedures, even when not supervised.
- Checks that the safety signs and signals are in place.
- Implements safety awareness in all activities.
- Reports hazardous situations, incidents or accidents.
- Provided feedback on the effectiveness of safety events.
- Reports equipment that is not in good working order.
- Reports on vehicle usage and incidents.
- Plans for health check and inspection of equipment.
- Informs the leadership of the work steps and technical issues.
- Conducts visual machine/equipment inspection – health condition, breakdowns.
- Conduct general inspection in terms of appearance, damage or missing components.
- Inspect for leakages, check machine operations, check rust, check for wrong or missing parts, download machine data, identify cracks visually, take samples (oil, coolants, etc.)
- Test and adjust faulty components/parts/systems.
- Monitors the functionality of the component/equipment and progress made.
- Reports inspection results, as well as any abnormalities or damage.
- Reports problems and issues to manager.
- Complete daily activity and service reports.
- Provide feedback with regard to continuous improvement/suggestion to manager.
- Obtain necessary consumables items/parts/tools from warehouse via approved procedures.
- Apply judgement in the replacement or re use of parts.
- Gain technical advise or approval to replace a part/component.
- Execute mechanical/electrical repairs.
- Clean equipment/parts/component.
- Perform basic welding repairs.
- Plans for service of equipment with regard to date, workshops, nominations of service, stock and other resources.
- Assess work/materials/items/parts required to resolve problem.
- Plans and prepares for anticipated service calls in conjunction with leadership.
- Plan maintenance for equipment in conjunction with leadership.
- Execute services on machines.
- Obtain technical advise on complex repairs.
- Checks returns unused consumables stock and parts back into stock.
- Reports service results as well as any abnormalities or damage.
- Obtains relevant manuals and resources and makes this available for execution of work.
- Checks that tools/equipment required for work are available and in good working order.
- Remains abreast of changes/decisions implemented with regard to key issues/problems/improvement.
- Orders parts and consumables as per plan.
- Executes overhaul of equipment according to procedure.
- Inspect equipment for compliance and quality.
- Reports on overhaul job statistics, problems, issues and product feedback.
- Complete the component changeout form, commissioning report and customer feedback and warranty certificates.
- Plans troubleshooting process of equipment.
- Conduct fault finding
- Collects facts about breakdowns.
- Measure and compare readings – gauges, multi meters, heat guns, etc. to specifications.
- Identify abnormalities using five senses.
- Obtain technical advise on complex troubleshooting.
- Check specification values against actual values and recommends repair solutions.
- Reports fault finding results, as well as any abnormalities or damage.
- Informs the manager and maintenance planning on R&M Care information, schedules and plans
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QUALIFICATIONS:
- A Trade Certificate: Heavy Earthmoving Mechanic
- Grade 12/ N3 Technical Certificate.
EXPERIENCE:
- 5 years post trade on earth moving equipment/ components.
- Technical investigations/ machine troubleshooting.
- Root cause analysis investigations.
SPECIFIC KNOWLEDGE REQUIREMENTS:
- 5 years experience working on earthmoving machinery.
- Excellent written communication skills. Report writing experience beneficial.
- Knowledge of failure modes, mechanics, hydraulics, electrical, engineering/ salvaging essential.
- Have good troubleshooting knowledge of machines & familiar with standard tool requirements.
- Good understanding of maintenance philosophy.
- Valid driver's license.
- Intermediate level MS office. Excel essential.
JOB SPECIFICATION:
- Carrying out proper Komatsu product diagnostics, repairs, services, and oil analysis.
- Complete service reports.
- Carry out inspections on customer machines.
- Conducting daily? weekly/ quarterly/ annual Inspections
- Machine Repairs: Field and workshop
- Maintain Company service vehicle in good condition and carry out repairs to an acceptable standard.
- The successful incumbent will work overtime and standby and must be prepared to travel to other areas when needed.
- Plans for service of equipment (new and used in stock), about dates, workshops, the nomination of service, stock, and other resources.
- Provides feedback about continuous improvement/suggestions to foreman/manager.
- Plans troubleshooting process of equipment (new and used in stock)
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QUALIFICATIONS:
- A qualified Heavy Equipment Mechanic/Diesel Mechanic with a Grade 12/N3 Technical Certificate/equivalent of other country qualifications plus Millwright Trade Certificate.
EXPERIENCE:
- 3 Years' experience on related earth-moving equipment.
SPECIFIC KNOWLEDGE REQUIREMENTS:
- Exposure to earth moving machinery
- Have good trouble shooting knowledge on machines & familiar with standard tool requirements
- Computer literate
- Good understanding of maintenance philosophy
- Good communication and inter-personal skills
- Valid driver's license.
Job Specification:
- Remains up to date with health and safety procedures.
- Participates in planning of health and safety events and campaigns, take SHE into account in the planning of work output. Conducts hazard identification and risk assessment.
- Implement the Komatsu Way 5S sorting, organising, cleaning, ordering and training.
- Adheres to SHE policies and procedures.
- Complies with and instructs colleagues and subordinates staff in the wearing of protective gear and clothing.
- Participates in workplace safety events.
- Stay informed about emergency first aid kits/fire extinguishers and evacuations procedures.
- Operates any vehicles (trucks, car, forklift) within safety standards and procedures, even when not supervised.
- Checks that the safety signs and signals are in place.
- Implements safety awareness in all activities.
- Reports hazardous situations, incidents or accidents.
- Provided feedback on the effectiveness of safety events.
- Reports equipment that is not in good working order.
- Reports on vehicle usage and incidents.
- Plans for health check and inspection of equipment.
- Informs the leadership of the work steps and technical issues.
- Conducts visual machine/equipment inspection – health condition, breakdowns.
- Conduct general inspection in terms of appearance, damage or missing components.
- Inspect for leakages, check machine operations, check rust, check for wrong or missing parts, download machine data, identify cracks visually, take samples (oil, coolants, etc.)
- Test and adjust faulty components/parts/systems.
- Monitors the functionality of the component/equipment and progress made.
- Reports inspection results, as well as any abnormalities or damage.
- Reports problems and issues to manager.
- Complete daily activity and service reports.
- Provide feedback with regard to continuous improvement/suggestion to manager.
- Obtain necessary consumables items/parts/tools from warehouse via approved procedures.
- Apply judgement in the replacement or re use of parts.
- Gain technical advise or approval to replace a part/component.
- Execute mechanical/electrical repairs.
- Clean equipment/parts/component.
- Perform basic welding repairs.
- Plans for service of equipment with regard to date, workshops, nominations of service, stock and other resources.
- Assess work/materials/items/parts required to resolve problem.
- Plans and prepares for anticipated service calls in conjunction with leadership.
- Plan maintenance for equipment in conjunction with leadership.
- Execute services on machines.
- Obtain technical advise on complex repairs.
- Checks returns unused consumables stock and parts back into stock.
- Reports service results as well as any abnormalities or damage.
- Obtains relevant manuals and resources and makes this available for execution of work.
- Checks that tools/equipment required for work are available and in good working order.
- Remains abreast of changes/decisions implemented with regard to key issues/problems/improvement.
- Orders parts and consumables as per plan.
- Executes overhaul of equipment according to procedure.
- Inspect equipment for compliance and quality.
- Reports on overhaul job statistics, problems, issues and product feedback.
- Complete the component changeout form, commissioning report and customer feedback and warranty certificates.
- Plans troubleshooting process of equipment.
- Conduct fault finding
- Collects facts about breakdowns.
- Measure and compare readings – gauges, multi meters, heat guns, etc. to specifications.
- Identify abnormalities using five senses.
- Obtain technical advise on complex troubleshooting.
- Check specification values against actual values and recommends repair solutions.
- Reports fault finding results, as well as any abnormalities or damage.
- Informs the manager and maintenance planning on R&M Care information, schedules and plans
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Requirements and Qualifications:
- Grade 12 or N3
- Trade Certificate
- Knowledge of and experience in planning, scheduling, and managing projects essential.
- Valid driver's license a pre-requisite
Knowledge requirements:
- Occupational Health and Safety Act.
- Fundamentals of Labour relations Act.
- Basic knowledge of SEIFSA agreements.
- Computer literacy: Excel Basic; SAP basic.
Job Responsibilities:
- Determines detailed priorities with regards to planned work.
- Reports on section/project progress.
- Provides input into the planning of the human capital requirements of the team/section.
- Supervises the team.
- Evaluates team members' achievement of results against agreed priorities within the performance management framework.
- Provides input into planning the section's budget.
- Submits staff S&T and overtime / expense claims for approval.
- Communicates changes to policies & procedures to subordinate staff.
- Plans the roll-out of contractual /service level agreements (SLA’s) implementation.
- Resolves issues /problems/conflict in a positive, win-win manner.
- Remains up-to-date with Safety procedures.
- Plans for inspection of equipment (new and used in stock), with regards to dates, workshops, nomination of service, stock, and other resources.
- Schedules, forecasts and plans Repairs and Maintenance in the maintenance planning system.
- Machine inspections.
- Parts and inventory management.
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QUALIFICATION:
- B. Com degree in Business Management/ Marekting or related (NQF 7)
EXPERIENCE:
- 5 years’ experience in eCommerce within an industrial related sector.
- 1 years’ experience managing an eCommerce function.
- Expeirence with Search Engine Optimization (SEO)
- Digital marketing with sales experience
- Experience with ERP systems (highly beneficial)
SPECIFIC KNOWLEDGE REQUIREMENTS:
- MS Office- Excel.
- MS Word.
- SAP.
- Online Sales Platforms.
JOB SPECIFICATION:
- Provide input into the financial requirements of the business unit.
- Plan and prepare for the annual budgeting process in accordance with the relevant financial policies and procedures.
- Stay abreast of industry legislation and divisional procurement policy and procedures.
- Provides feedback on major change issues with commensurate recommendations.
- Provides change leadership.
- Monitor adherence to Corporate Governance structure.
- Updates eCommerce platforms with relevant content & information.
- Analyses customer traffic on eCommerce platforms
- Drafts & coordinates implementation plans (in conjunction the key internal stakeholders) regarding eCommerce growth strategies.
- Assist leadership with maintenance of the platform’s digital online presence.
- Participates in the planning of audits in collaboration with the Finance/audit function when required.
- Makes recommendations for Corporate Governance related controls and standards, systems and procedures when required.
- Reports on contractual issues, metrics, and other related information.
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QUALIFICATION
EXPERIENCE
- 6 months general workshop/technical environment experience
JOB RESPONSIBILITIES
- Remain up to date with SHE procedures
- Implement the Komatsu Way and adhere to SHE policies and procedures
- Ensure compliance with wearing protective gear and clothing, and instruct colleagues accordingly
- Participate in workplace safety events and stay informed about emergency procedures
- Safely operate company vehicles and implement safety awareness in all activities
- Report hazardous situations, incidents, or accidents promptly
- Understand instructions and prioritize tasks accordingly
- Familiarity with Materials Safety Data Sheets (MSDS)
- Wash and clean components, machines, and tools
- Safely handle and store solvents and hazardous materials
- Monitor stock levels and report any issues or requirements promptly
- Maintain cleanliness of premises, tools, vehicles, and equipment
- Perform sweeping tasks in work areas and yards
- Ensure cleanliness of recreational areas like tea/coffee stations
- Monitor stock levels of disposable items and initiate orders for replenishment
- Comply with Komatsu 5s policy and PPE standards
- Report any maintenance issues to the supervisor immediately
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QUALIFICATIONS:
- Business Related Diploma (3 years)/ HEM, Millwright or Relevant industry related Trade Certificate
EXPERIENCE:
- 10 – 15 years’ experience in an OEM related field of which 3 years tactical management experience. Established (and proven) network in the Mining/Construction Industry, mine planning exposure (related to equipment), Engineering Maintenance Strategies, and excellent Project Management and Coordination track record.
Required experience:
- Experience with Heavy Earthmoving equipment
- Strong technical and mechanical experience
- Sales experience in Aftermarket part and service
SPECIFIC KNOWLEDGE REQUIREMENTS:
- SOX – Sales process,
- MS-Excel (Advanced)
- SAP
- MS-Word (Intermediate)
- MS-PowerPoint (Advanced)
- Valid Drivers’ license
SUMMARY DESCRIPTION OF ROLE:
- Horizon Planning, Human Capital Management, Financial Management, Contracts/Supplier Management, Corporate Governance, Liaison- and Change Management, Continuous Leadership Development
- Maintains networks and relationships for mutual benefit of the customer and Komatsu
- Assesses needs/opportunities with regard to strategic/key customers
- Plans and forecasts long term revenue using analytical tools and data from Komatsu systems
- Initiates & Coordinates special studies and projects
- Coordinates the Sales and Tender process
- Monitors contractual agreements/SLAs via the operational structure
- Resolves complex queries in conjunction with Executive Management of Komatsu
- Monitors customer service
- Continually assesses opportunities for After Market sales
- Continuously improves processes for delivery of customer service
- Reports on metrics per strategic customer – Aftermarket sales, issues, problems, resolution, on-selling, cross-selling
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QUALIFICATION REQUIREMENTS :
- Grade 12 with technical subjects, or Technical N3
- Other certifications an advantage (forklift, crane, welding) but not required.
EXPERIENCE :
- 6 months general workshop, technical environment experience / experience working on earthing moving machines.
- Basic knowledge of workshop tools and machine repairs.
KNOWLEDGE REQUIREMENTS :
- Valid drivers' license (code 8) an advantage.
- Have a passion for Heavy Earthmoving Machinery.
- SHE – basic knowledge of the Health and Safety act.
- Ability to read, write and speak English, good communication and inter-personal skills.
JOB RESPONSIBILITIES :
- Machine/component assembly and disassembly.
- Component/ machine cleaning.
- Basic maintenance and housekeeping.
- Drives Komatsu service vehicle.
- Komatsu machine operation.
- Required to work overtime and standby from time to time and must be prepared to travel when needed.
- Assist the artisan in all aspects.
- Must be safety orientated as machine movement and component movements are present.
- Must have some knowledge on basic tools and the purpose of tools used.
- Ability to work under pressure.
- A Team player, ability to work well within a team environment
LANGUAGE REQUIREMENT
- (Mandatory) English proficiency (Read/Write/Speak)
Method of Application
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