Fresh Jobs at Motor Industry Bargaining Council

Duties and Responsibilities

• Washing and cleaning of dishes daily.
• Ensure that all dishes are clean and readily in use for management or staff meetings.
• Prepare and maintain kitchen facilities for staff in general.
• Maintain and check stock levels (tea, sugar, milk, etc.) and report when needed.
• Maintain and clean crockery, cutlery, glasses, etc.
• Make tea for Managers at set times.
• Make tea for Managers and guests on request.
• Ensure kitchen is clean at all times.
• Ensure that the office is vacuumed, dusted and dustbins emptied on a daily basis.

Requirements

Knowledge/Experience/Skills/Requirements

• Must be able to read and write
• Be able to work under pressure
• Average verbal communication and listening skills
• Ability to work independently and use initiative along with problem solving abilities
• Be able to work with people and achieve objectives as set out by Team Leader
• Must be meticulous in carrying out tasks/instructions etc
• Must have patience

Qualifications

• Matric (standard 10)
• Customer orientated behavior (internal clients)
• Knowledge of basic hygiene
• Experience as a Char will be an added advantage
• Basic computer literacy will be an advantage

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Description

Duties and Responsibilities

• Routinely conducts inspections by visiting establishments so as to ensure that the collective agreement is maintained by the establishments in the assigned zones/areas.
• Identifies, advises and assists in correcting contraventions to the collective agreement.   
• Improve communication regarding aspects of the collective agreement to all the establishments to promote healthy industrial relations within assigned zones/areas.
• Ensure that the member’s general awareness of the collective agreements is increased within assigned establishments/areas.
• Enforcement of the collective agreement by way of prescribed legal processes.
• Manages and schedules appointments with establishments in the assigned zones/areas.
• Promotes the benefits and functions of Motor Industry Bargaining Council to members and during inspections

Requirements

Knowledge/Experience/Skills/Requirements

• Above average verbal and written communication and listening skills
• Ability to build strong effective relationships with all stakeholders, i.e. existing clients and potential clients as well as internal stakeholders, i.e. colleagues and management
• Must have good decision making and problem solving skills
• Must have good analytical skills with attention to detail
• Strong persuasion skills.
• Report writing skills.
• Good administration skills
• Good organizational and planning skills

Qualifications

• An appropriate Grade 12 certificate and/or equivalent academic qualification.
• Related Labour relations qualification
• 2 years solid sales experience (motor industry advantageous)
• At least 2 years solid experience with Labour Relations
• 1 year experience of the Bargaining Council Agreements.
• The ability to communicate in English is essential and be able to handle own correspondence.
• In possession of a current valid driver’s license and have 2 years driving experience.
• Successful completion of the Agents’ Examination, Parts I & II will be an advantage
• Computer literacy (Word & Excel)
• Technical experience/knowledge in motor engineering and/or motor vehicle repairs advantageous

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Description

Duties and Responsibilities

• Receives and logs new social benefit funds applications.
• Ensures all member data on the Mibco system is correct and valid.
• Validates the application details.
• Ensures that the employee/employer is due for the benefit applied for.
• Assesses applications in accordance to the funds rules and regulations.
• Verifies the payment of the benefit due.
• Transacts and effects payments to the establishment, member or service provided concerned.
• Issue application forms, tax certificates and benefit statements.
• Conducts investigations on queries and complaints and responds to the establishment, member, service provider and party concerned.
• Liaises with relevant parties to resolve complaints.
• Provides customer services to members, establishments, service providers and parties via written and / or telephonic communication.
• Ensures service levels and performance in customer administration is maintained in terms of the national Mibco Mission, Vision and Statements.
• Filing of all provident fund claims that are not on ready to process status.
• Process provident fund claims that are on ready to process status.

Requirements

Knowledge/Experience/Skills/Requirements

• Verbal and written communication skills
• Ability to build strong effective relationships with all stakeholders, i.e. existing clients and potential clients   as well as internal stakeholders, i.e. colleagues and management
• Must be a good team player and achieve objectives as set out by supervisor.
• Must be meticulous in carrying out tasks/instructions etc.
• Must have good interpersonal and low-level decision making skills
• Must have attention to details.
• Above average administration skills required.

Qualifications

• Matric (standard 10)
• At least 1 year Fund Benefit processing/ assessment experience
• General knowledge of benefit funds
• Customer orientated behavior
• Computer literate – Microsoft package (intermediate level) advantageous

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Description

Duties and Responsibilities

• Logs and tracks all enquiries and complaints on the system (first line of support).
• Receive and capture provident fund claims in line with the relevant policies
• Receive other funds claims and forward them to SSC for processing (AHP and SAF)
• Handles all general and specific telephonic contact.
• Assist walk-in clients
• Conducts preliminary investigations on labour matters.
• Liaises with relevant parties to resolve complaints.
• Provides customer services to members, establishments, service providers and parties via telephonic and other customer contact methods.
• Manage office petty cash, stationery and office consumables
• Supervise the temporary staff
• Compile and submit attendance register and time sheet
• Assist Designated Agents with admin work
• Ensures service levels and performance is maintained in terms of the national MIBCO Mission, Vision and Statement

Requirements

Knowledge / Experience / Skills / Abilities

• Ability to withstand pressure and provide the clients/customers with above average services
• Knowledge of industry collective agreements and Labour Relations Act
• Must at all times be diplomatic and assertive with customers/clients
• Ability to overcome obstacles, make informed decisions and resolve customer problems
• Ability to work independently and use initiative along with problem solving abilities
• Ability to build strong effective relationships with all stakeholders, i.e. existing clients and potential clients as well as internal stakeholders, i.e. colleagues and management
• Adopt appropriate interpersonal style in achieving task accomplishment, modifying behavior according to tasks and individuals involved
• Must be a good team player and achieve objectives as set out by supervisor
• Must be meticulous in carrying out tasks/instructions etc.
• Must have interpersonal and telephone etiquette skills

Qualifications

• Matric (Grade 12)
• Knowledge and experience of provident funds and Client Services
• Labour related, Client Services, Business related certificate will be advantageous
• Above average verbal communication and listening skills
• Customer service orientated behavior towards callers, service providers,
• Advance computer literacy
• Query resolution skills
• Customer orientated behavior
• Ability to overcome obstacles and meet targets and deadlines, thereby producing the specified results

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Duties and Responsibilities

• Logs and tracks all enquiries and complaints on the system (first line of support).
• Handles all general and specific telephonic contact to the Shared Services.
• Conducts preliminary investigations.
• Liaises with relevant parties to resolve complaints.
• Provides customer services to members, establishments, service providers and parties via telephonic and other customer contact methods.
• Ensures service levels and performance is maintained in terms of the national Mibco Mission, Vision and Statement.

Requirements

Knowledge / Experience / Skills / Abilities

• Ability to withstand pressure and provide the clients/customers with above average services
• Ability to overcome obstacles and meet targets and deadlines, thereby producing the specified results
• Must at all times be diplomatic and assertive with customers/clients
• Ability to overcome obstacles, make informed decisions and resolve customer problems
• Ability to work independently and use initiative along with problem solving abilities
• Ability to build strong effective relationships with all stakeholders, i.e. existing clients and potential clients as well as internal stakeholders, i.e. colleagues and management
• Excellent communication skills
• Excellent interpersonal and telephone etiquette skills
• Must be meticulous in carrying out tasks/instructions with excellent attention to detail
• Good team player

Qualifications

• Matric (Grade 12)
• Call Centre / Financial / Administration Certificate or equivalent advantageous
• Knowledge and experience of Funds processing.
• Above average verbal communication and listening skills
• Customer service orientated behavior towards callers, service providers,
• Intermediate computer skills
• Experience within a call centre environment will be advantageous.

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Description

Duties and Responsibilities

• Opening, drawing and maintaining of legal files
• General admin
• Coordinates the legal administrative process in any claims instituted as a result of legal action
• Compile, types and collate relevant documentation pertaining to all legal  matters
• Compiles reports for the Legal Officer
• Submit required documentation timeously to the relevant departments
• Liaise with Internal Departments, DRC Members, SSC & DRC on referred cases.
• Prepares letters for communication and correspondence with Establishments, Unions, SSC & DRC.
• Compile Section 143 & 142A applications and send documents of to the DRC/SSC for certification award and issuing of Execution.
• Assist telephonic and walk in clients with queries on Legal matters.
• Follow up on payments of writs before sending them to sheriffs.
• Sending issued writ of execution to sheriffs and do follow-ups with sheriffs on service of writs.
• Typing of Long story Deletions for Regional Council Meeting Agenda.
• Reconciling Sheriff Accounts & sending invoices for payments to SSC.
• Appointing Tracing Agents trace Employees/Employers
• Transunion searches done on Employers to confirm that CC / Trust members & establishment details are still valid.
• Arranging advertisement of Auctions in Newspapers.
• Assist members with completion of contingency claim forms.
• Help out when needed at Reception
• Debt collection on legal cases
• Processing of underpayments

Requirements

Knowledge / Experience / Skills / Abilities

• Excellent verbal and written communication
• Excellent filing skills
• Ability to withstand pressure and provide the internal clients/customers with above average services
• Ability to overcome obstacles and meet targets and deadlines, thereby producing the specified results
• Ability to work independently and use initiative along with problem solving abilities
• Ability to build strong effective relationships with all stakeholders, ie existing clients and potential
• Clients as well as internal stakeholders, ie colleagues and management
• Adopt appropriate interpersonal style in achieving task accomplishment, modifying behavior according
• to tasks and individuals involved
• Must be a good team player and achieve objectives as set out by supervisor
• Must be meticulous in carrying out tasks/instructions etc
• Must have interpersonal and telephone etiquette skills
• Must have good listening skills and attention to detail
• Basic report writing skills

Qualifications

• Matric (Grade 12)
• 1 yr. experience within a legal environment
• Paralegal or other legal related qualification
• Above average typing skills
• Computer literacy - Advance MS Word
• Advanced administration skills