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  • Posted: May 21, 2022
    Deadline: Not specified
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  • Smollan is an international retail solutions company delivering growth for clients across five continents by covering every aspect of how a Brand is managed at the point of sale. With extensive industry experience, an exceptional human platform and sophisticated systems, Smollan has provided consistent excellence in operational execution to retailers and man...
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    Customer Relations Liaison - CIC (JHB North)

    Description

    We're looking for a Customer Service Liaison to perform concierge welcoming services and create an engaging environment, including channelling all customers entering the Customer Interaction Center to the correct service department and enhancing the overall customer experience. 

    As a Customer Service Liaison, you will be responsible for:

    • Customer/Client Satisfaction|
    • Administration and Reporting|
    • People Management|

    Requirements

    What are we looking for?

    • 2- 3 Years’ experience in a call centre with strong telephonic and listening skills; basic MS Office Skills essential||Essential /
    • Minimum|0-5 years|
    • Diploma/NQF level 5
    • Communication skills (verbal & written)
    • Problem-solving
    • Customer service skills
    • Professionalism
    • Adaptability
    • Business acumen
    • Coaching & development of others
    • Leadership skills
    • Administration skills
    • Time management

    go to method of application »

    Sales Consultant in Store - Secunda

    As a Sales Consultant, you will be responsible for:

    • Administration
    • In-store Sales and Marketing
    • Customer Satisfaction and Service

    Requirements

    What are we looking for?

    To qualify for this role, you should have:

    • Grade 12
    • 2-3 years’ experience in Retail Sales Environment, preferably within the Telecommunications Industry
    • Sales acumen
    • Marketing principle knowledge
    • Communication skills (verbal & written)
    • Computer literacy – MS office suite

    go to method of application »

    Field Manager I

    Description

    We’re on the lookout for an experienced Field Manager who will collaborate to create growth for our Clients, Customers and our Business. Someone who has the ability to proactively influence and manage relationships and resources to ensure efficient and effective service delivery and in-store execution. The role will be based in JHB-South

    As a Field Manager, you will be responsible for:

    • Managing promotional activity
    • Achieving sales targets
    • Driving and achieving point of purchase objectives
    • Achieving forward share and ensuring that shelf health is implemented and maintained
    • Identifying and acting on new business opportunities
    • Data collection, analysis and provision of insights
    • Provision of reports
    • Managing a team of in-store employees

    Requirements

    What are we looking for?

    To qualify for this role, you should

    • Have 2-3 years’ sales experience in an FMCG or relevant environment
    • Have at least 2 years’ supervisory experience
    • Have a relevant Diploma/Degree at NQF Level 6
    • Have a code 8 drivers’ license
    • Demonstrate sales management skills
    • Be able to lead a diverse team
    • Focus on performance and be results driven

    What’s in it for you?

    • Robust benefits package
    • Company vehicle or Car Allowance 
    • Opportunity to work with a company that is people focused

    go to method of application »

    Sales Consultant in Store -JHB East Rand

    Description

    As a Sales Consultant, you will be responsible for:

    • Administration
    • In-store Sales and Marketing
    • Customer Satisfaction and Service

    Requirements

    What are we looking for?

    To qualify for this role, you should have:

    • Grade 12
    • 2-3 years’ experience in Retail Sales Environment, preferably within the Telecommunications Industry
    • Sales acumen
    • Marketing principle knowledge
    • Communication skills (verbal & written)
    • Computer literacy – MS office suite

    go to method of application »

    Area Makerter

    We’re on the look-out for an experienced Area Marketer who will market and sell our products in the Forecourts division, someone with excellent customer interaction and a good sales / marketing background. Candidate must be based in the South of Johannesburg or near the South

    As an Area Marketer, you will be responsible for:

    • Sales Management
    • Shelf Health Management
    • Point of Purchase Execution
    • Administration
    • Customer Service and Satisfaction
    • Sales leads and marketing

    Requirements

    What are we looking for?

    • To qualify for this role, you should
    • Have 2- 3 years’ relevant experience in an FMCG environment||Essential / Minimum|0-5 years
    • Have Code 8 driver’s license and your own vehicle
    • Have Diploma/NQF level 5
    • Have Sales Management
    • Have Shelf Management experience

    What’s in it for you?

    • Competitive salary with incentives
    • Opportunity to learn and grow with a leading brand in South Africa

    go to method of application »

    Communications Manager

    Our organisation is on the lookout for a Communications Manager to drive and implement the internal communications strategy and capability for Smollan on a global scale, aligned to the brand, employee value proposition and engagement strategies. Further, to evaluate the effectiveness of current campaigns and employ industry best practice.

    As a Communications Manager, you will be responsible for:

    • Strategy Implementation and Core Capability Development
    • Internal Communications Management
    • Research and Best Practice
    • Stakeholder Management

    Requirements

    What are we looking for?

    People best suited to this role should have:

    • 6-8 years’ experience in Communications
    • External creative, design, media and public relations agency management experience
    • A Diploma or Degree/NQF level 7 in Communications/Marketing
    • Project management skills
    • Campaign planning experience
    • Creative thinking
    • Analytical thinking

    What’s in it for you?

    • A dynamic team culture
    • Competitive benefits package
    • Joining a company that has a passion for people development and career growth
    • Opportunity to work remotely
    • An international and diverse work environment

    go to method of application »

    Field Manager II

    Description

    We’re on the lookout for an experienced Field Manager who will collaborate to create growth for our Clients, Customers and our Business. Someone who has the ability to proactively influence and manage relationships and resources to ensure efficient and effective service delivery and in-store execution.

    As a Field Manager, you will be responsible for:

    • Managing promotional activity
    • Achieving sales targets
    • Driving and achieving point of purchase objectives
    • Achieving forward share and ensuring that shelf health is implemented and maintained
    • Identifying and acting on new business opportunities
    • Data collection, analysis and provision of insights
    • Provision of reports
    • Managing a team of in-store employees

    Requirements

    What are we looking for?

    To qualify for this role, you should

    • Have 3-5 years’ sales experience in an FMCG or relevant environment
    • Have at least 2 years’ supervisory experience
    • Have a relevant Diploma/Degree at NQF Level 6
    • Have a code 8 drivers’ license
    • Demonstrate sales management skills
    • Be able to lead a diverse team
    • Focus on performance and be results driven

    What’s in it for you?

    • Robust benefits package
    • Company vehicle
    • Opportunity to work within an international organisation

    go to method of application »

    Regional Manager II

    Description

    We’re on the lookout for an experienced Regional Manager who will collaborate to create growth for our Clients, Customers and our Business. Someone who has the ability to proactively influence and manage relationships and resources to ensure efficient and effective service delivery and in-store execution. The succesful person would need to be someone who has strong people management experience and problem solving skills 

    As a Regional Manager, you will be responsible for:

    • Effective administration and asset management
    • Achievement of sales targets
    • Effective operational management
    • Effective people management
    • Effective budget and financial management (as required by Business Unit)
    • Effective knowledge sharing (including management of field intelligence)
    • Effective client and customer relationship management

    Requirements

    What are we looking for?

    • 6 - 7 years’ relevant experience in FMCG or sales environment in a managerial role
    • Relevant Diploma or Degree at NQF level 7
    • Strategic thinker and analytical skills
    • Have managed large field sales teams in achieving targets and customer satisfaction
    • Ability to influence and motivate others
    • Excellent leadership
    • Good business and financial acumen

    go to method of application »

    Food Product Developer

    We’re on the lookout for an experienced Food Product Developer who will has strong consumer focused category , brand and product development experience within FMCG. Must be able to Interpret customer needs and lifestyle trends to deliver a product development plan that delivers innovation, maximizes base growth, ensures consistent high quality, value for money and exceeds our customers’ expectations, whilst contributing to the respective category’s overall profitability.

    As a Food Product Developer you will be responsible for 

    • Lead the development of Own Brand products within the category group and ensure the maintenance of existing Own Brand range.
    • Create detailed launch plans for new products in your area of accountability including expected volumes, target price and margin, and benchmark products. Compile the Own Brand Launch plan based on category plans and in accordance with the overall strategies and priorities.
    • Manage the product development process for assigned categories, including the preparation and execution of tenders and cost exercises, product and design briefs, sourcing of suppliers, negotiation of better costs, supplier agreements and new line administration.
    • Identify, analyze and interpret lifestyle, retail and food trends to ensure that the category continues to deliver strategic leading-edge innovation and profitable sales growth.
    • Develop strong customer and supplier relationships by developing and delivering on mutually established goals; enhance the Company’s connectivity with business partners.

    Requirements

    What are we looking for?

    To qualify for this role, you should

    • 5 years + foods product development or related foods experience
    • BSc Consumer Science or Culinary qualification is advantageous
    • Background should include consumer focused category, brand and product development
    • Proficiency in some or all of: Category Management, Brand Management, Product Development, Sourcing and Supply, packaging management.
    • Ability to analyse and covert large amounts of data into insights and recommendations
    • In depth understanding of the industry and retailer competitive environment
    • Proficiency in Microsoft Office Programmes (Excel, Word, PowerPoint, Outlook, SAP, BW, Tableau etc.)
    • Regulatory Knowledge (food labelling compliance - R146)
    • Recipes, ratio & product cost optimization

    Method of Application

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