Hot Jobs at The South African Broadcasting Corporation (SABC)

JOB OUTPUTS AND RESPONSIBILITIES OF THIS POSITION 

DEVELOP AND IMPLEMENT STRATEGY

• Support the Manager: Projects & Implementation in improving deal processes, templates, and workflows.
• Provide insights into deal trends, deal negotiations, and performance patterns to support strategy development.
• Contribute to enhancements in deal frameworks, pricing structures, and approval processes. 

BUSINESS OPERATIONAL EFFICIENCY

• Capture deal details accurately in the advertising management system.
• Maintain sponsorship deal elements, pricing grids, rate structures, and relevant commercial parameters in the advertising management system.
• Validate deal documentation for completeness, correctness, and alignment to policies and SOPs.
• Provide support to Sales on deal processes and system navigation related to deal management.
• Train Sales teams on deal-related processes, templates, approval matrices, and best practices.
• Maintain and update the centralised deal register ensuring full traceability, documentation, and audit readiness.
• Prepare monthly deal performance updates, including spend tracking, variance analysis, risk identification, and corrective action recommendations.
• Assist Sales with data summaries or historical spend analysis for deal negotiation preparation.
• Maintain a schedule of quarterly deal reviews and annual client negotiation cycles, ensuring timely reminders to Sales.
• Prepare comprehensive review and negotiation packs that include, e.g. spend-to-date against commitments, historical spend trends, performance variances, deal utilisation insights, and proposed incentive structures based on historical behaviour and policy guidelines. 

JOB OUTPUTS AND RESPONSIBILITIES OF THIS POSITION  

• Support cross-functional project initiatives related to deal execution, system improvements, and client delivery requirements.
• Ensure accurate documentation, storage, and version control of deals.
• Take responsibility for continuously developing knowledge of deal structures, relevant policies, SOPs, and system functionality.
• Support the division by taking on reasonable additional tasks aligned to the purpose of the role and operational requirements as directed by the line manager.
• Adapt to evolving business needs by participating in cross-functional projects, process enhancements, and system upgrades.
• Share knowledge and assist team members when required to ensure a high-performing support environment

FINANCIAL MANAGEMENT 

• Verify revenue and spend amounts against reporting systems to ensure accuracy.
• Identify revenue risks such as under-delivery, misaligned discounts, incorrect capture, or expired approval conditions.
• Flag and escalate deal deviations, anomalies, or potential revenue leakage.
• Provide monthly reporting on deal performance, revenue achievement, and exception analysis.

GOVERNANCE, RISK AND COMPLIANCE

• Ensure all deals comply with regulations SABC policies, SOPs, and SLAs.
• Highlight any non-compliance to the Projects & Implementation Manager.
• Work with Legal Services to finalise deal-related agreements and ensure accuracy of contract documentation.
• Prepare documentation and provide evidence for internal and external audits.
• Identify and recommend enhancements to policies, internal controls, and governance frameworks related to deal management.

JOB OUTPUTS AND RESPONSIBILITIES OF THIS POSITION 

 STAKEHOLDER MANAGEMENT

• Liaise with internal and external stakeholders on deal-related matters.
• Communicate deal status, required documentation, timelines, and approval progress to relevant stakeholders.
• Provide excellent internal service through timely support, accurate information, and proactive updates.

INHERENT REQUIREMENT

FORMAL QUALIFICATIONS:

• A relevant qualification at NQF Level 5 or above

EXPERIENCE:

• Minimum of 5 years’ experience in sales operations, deal administration, revenue assurance, or commercial support

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KEY PERFORMANCE INDICATOR

INCREASE SALES REVENUE & MARKET SHARE

• Develop a comprehensive sponsorship strategy and plan with the Senior Product Specialist and the Head of Sales, in alignment with the allocated TV Channel, to achieve revenue targets and grow market share with video entertainment segment of the broadcast media marketplace.
• Match brands marketing goals with the Video Entertainment program’s audience, negotiating terms like cost, placement frequency, and creative control.
• Collaborate with advertisers, media planners, and channel executives to create tailored sponsorship deals that maximize visibility and impact for sponsors while generating revenue for the channel or production.
• Drive sales in professional, disciplined, structured and focused manner to achieve and exceed set sales targets within the video entertainment segment of the broadcast media marketplace.
• Understand the needs, expectations and requirements of clients in the Video Entertainment segment to develop differentiated solutions based on the SABC’s portfolio of scripted and unscripted content across, linear and digital media assets.
• Collaboratively develop and propose to clients appropriate, relevant and innovative media solutions leveraging a mix of Video Entertainment channels and platforms to meet budget requirements, optimize campaign performance and enhance revenue opportunities.
• Work collaboratively with the Creative Solutions Team to ensure that sales team's proposals and presentations are of high quality, offering insightful solutions and providing measurable outcomes.
• Ensure active use the SABC CRM system and adhere to all sales disciplines and reporting requirements.
• Provide regular, comprehensive monthly reports on Video Entertainment Sponsorship sales progress against set targets, inclusive of a detailed sales pipeline report and performance against key metrics such as calls made, proposals delivered, value of proposals, conversion ratios, as a measure of productivity and effectiveness etc
• Collaborate with Sales Intelligence, Creative Solutions, Sales Innovation, and Channel teams to successfully commercialize, and implement new product solutions and offerings.
• Proactively address Client needs and expectations, resolving any challenging issues to ensure mutual satisfaction.
• Engage in trade marketing efforts to maintain and enhance industry relationships, visibility, and ongoing communication.
• Build a performance-driven, disciplined approach to sponsorship sales execution, underpinning a client-focused culture aligned to the new Sales Operating Model.

MARKET RESEARCH AND ANALYSES

• Analyse and segment public, commercial, and high-growth markets to better understand client requirements, unlock new revenue opportunities and expand SABC’s share across Video Entertainment
• Leverage market intelligence, competitor analysis, and audience insights to shape sales strategy, influence advertiser spend, and drive data-led decision-making.
• Collaborate across Radio, News, Sports, and Digital to craft integrated, cross-platform solutions that maximise client value.
• Champion innovation by incubating new products through Ad-Venture and Digital Sales streams, with a focus on digital-first strategies and high-yield audience segments.

INTELLIGENCE, REVENUE AND COST MANAGEMENT

• Debrief Salespeople on a regular basis to collect relevant market and sales intelligence.
• Gather and make sense of ‘on the ground’ Market & Client intelligence to better understand market dynamics and evolving client needs & expectations
• Provide regular reports on the ground’ intelligence obtained to inform the work of the Intelligence & Analytics Team.
• Provide input into pricing and packaging of sponsorships and make decisions based on market experience and realities
• Drive sustainable, profitable growth via tailored media solutions, high-impact sponsorships, and value-rich client offerings.
• Leverage market intelligence and sales analytics to inform pricing, optimize campaign performance, and increase audience-driven revenue.
• Manage cost of sales and sponsorship commitments with discipline, ensuring profitability, contractual compliance, and accurate monthly reporting.
• Contribute to revenue forecasting and budgeting, ensuring plans are implemented, tracked, and adjusted to meet performance goals.

GOVERNANCE, RISK AND COMPLIANCE

• Deliver all Sales and other reports timeously and accurately as required.
• Ensure and assure the data integrity of all sales information provided, including sales call reports
• Ensure that all Sales Team Members’ time in market is optimised and that hybrid working is not abused.
• Establish and enforce robust governance frameworks, SOPs, and internal controls to ensure compliance with legislation and SABC policies.
• Identify, monitor, and mitigate operational and commercial risks, including implementation of the Risk Management Plan and internal audits.
• Ensure accurate, timely reporting across CRM systems and ensure full visibility of performance and budget accountability.
• Track and mitigate actual and potential revenue leakage and enhance audit-readiness across the Video Entertainment sales value chain

CUSTOMER AND STAKEHOLDER MANAGEMENT

• Build and sustain strategic relationships across SABC platforms, agencies, clients, and key industry stakeholders to drive collaboration and revenue growth.
• Represent SABC Sales at industry forums and market-facing events, ensuring strong visibility and influence within the advertising ecosystem.
• Foster mutually beneficial partnerships that unlock commercial opportunities and long-term value for both clients and the Corporation.
• Champion regional sales effectiveness through collaboration with ROMs and NSMs.
• Enhance SABC’s brand presence and reputation through revenue driven engagements and commercial relationships within in agencies and clients.

INHERENT REQUIREMENT

FORMAL QUALIFICATIONS:

• A relevant tertiary qualification (degree or diploma) at NQF Level 6 or above; and/or
• Additional accredited courses or certifications in Media, Digital Marketing, Sponsorship Sales, or other related fields at a minimum of NQF Level 5.

EXPERIENCE:

• Minimum of 5-8 years’ relevant front-line sales specialist / sales management / account management experience within the Media | Marketing | Advertising environment, for NQF Level 6+ qualifications. 
• Minimum of 6 years’ relevant front-line sponsorship sales specialist / sponsorship management / brand management experience within the Media | Marketing Advertising environment, for NQF Level 5 qualification

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KEY PERFORMANCE INDICATOR

DEVELOP AND IMPLEMENT STRATEGY

• Translate governance and quality strategies into operational plans for reporting, compliance, revenue assurance, and continuous improvement.
• Develop frameworks that promote consistent policy application, regulatory adherence, and improved sales effectiveness.
• Contribute insights and analysis to divisional strategy, focusing on risk trends, performance outcomes, and commercial impacts.
• Lead the development of sales governance policies that strengthen compliance and operational integrity.

BUSINESS OPERATIONAL EFFICIENCY

• Oversee performance tracking and reporting, ensuring KPIs, dashboards, and trend analyses support effective decision-making.
• Analyse sales and operational data to identify gaps, inefficiencies, and opportunities for improvement; drive implementation of best practices.
• Support sales forecasting and portfolio planning through accurate data management and analysis.
• Lead the design and execution of continuous improvement initiatives to strengthen processes and reduce operational risk.
• Provide insights and early-warning indicators on exceptions, delivery issues, risk areas, and sales performance trends.
• Ensure the accurate allocation and ongoing maintenance of client portfolios, products, and revenue across all platforms.
• Oversee commercial revenue assurance and commission processing by monitoring fulfilment accuracy, deal execution, and compliance with policy requirements.
• Identify opportunities for continuous improvement by leading cross-functional analysis and embedding automation, analytics, and performance tracking into core processes.

FINANCIAL MANAGEMENT

• Oversee revenue assurance processes by validating billing accuracy, contract adherence, pricing application, and correct revenue recognition.
• Identify and mitigate risks of revenue leakage arising from operational errors, process gaps, unauthorised discounts, or incorrect commission calculations.
• Oversee monthly commission finalisation, ensuring accuracy and alignment to approved structures and portfolio assignments.
• Monitor financial performance metrics and work with Finance and Enablement leadership to resolve discrepancies and support commercial optimisation.

GOVERNANCE, RISK AND COMPLIANCE

• Monitor and ensure adherence to internal policies, ICASA regulations, governance frameworks, and commercial terms.
• Develop and implement sales-related policies that promote agility, ethical conduct, consistency, and compliance across the division.
• Conduct compliance checks, contract compliance audits, and process risk assessments; implement corrective actions where required.
• Ensure invoice accuracy, confirm that pricing, discounts, and contractual terms are reflected correctly in billing systems.
• Lead risk management initiatives by identifying risks within sales processes and partner engagements.
• Maintain robust internal controls to ensure data integrity, billing accuracy, and contract fulfilment.

STAKEHOLDER MANAGEMENT

• Work closely with sales stakeholders to ensure alignment on governance, reporting, and compliance matters.
• Provide guidance to Sales teams on policy adherence, compliance requirements, contract obligations, and risk mitigation.
• Collaborate with relevant departments to resolve discrepancies, improve processes, and implement governance improvements.
• Engage internal and external stakeholders during audits and reviews, providing accurate and timely information.

LEADERSHIP AND PEOPLE MANAGEMENT

• Lead and develop the Quality & Governance team, building capability in data analysis, compliance management, and revenue assurance.
• Set performance standards, define KPIs, conduct appraisals, and ensure continuous professional development.
• Foster a culture of accuracy, accountability, ethical conduct, and high performance.
• Ensure effective workforce planning and resource allocation to meet divisional needs.
• Provide coaching and guidance to ensure operational excellence and adherence to governance frameworks.

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KEY PERFORMANCE INDICATOR

DEVELOP AND IMPLEMENT BUSINESS UNITS SALES STRATEGY 

• Sales Generation and Revenue Achievement: Drive sales of Radio including classic airtime, sponsorships, and digital opportunities, to achieve assigned budgets across categories to meet targets; identify client needs, patterns, and opportunities to secure new business and regain lost accounts.
• Portfolio and Deal Management: Oversee all media sales agencies by managing a portfolio of radio sales people , including deal negotiation, commitment tracking, volume discount management, fiscal spend growth, performance reviews, and reconciliations; lead negotiations for new business and handle operations across clients  and agencies to ensure revenue targets are met.
• This position is regionally based
• Initiate and participate in sales pricing and tactical pricing initiatives.
• Develop and monitor operational sales strategies in conjunction with radio,audio and digital sales colleagues to achieve revenue targets
• Manage the portfolio end-to-end, taking full accountability for radio agency revenue performance, as well as sales behaviour and output deliverables.
• Implement sales strategies at both strategic and tactical levels to ensure targets are achieved and exceeded.
• Drive integrated sales and trade marketing solutions within Sales and across the business.
• Foster a culture of high performance, customer focus, and people centricity.
• Work collaboratively with the Creative Solutions Team to ensure sales team's proposals and presentations are of high quality, offering insightful solutions and providing measurable outcomes.
• Ensure Salespeople actively use the SABC CRM system and adhere to all sales disciplines and reporting requirements.
• Offer clients specialized media solutions through various opportunities designed to deliver maximum campaign results by integrating multiple channels and unlocking additional revenue.
• Act as an active and highly effective networker with strong relationships with stakeholders in the region
• Ensure quality control of the team’s proposals and presentations by incorporating insights and measurability.
• Collaborate closely with Sales Intelligence, Creative, Product, and Channel teams to develop, commercialize, and implement new packages for commercialization.
• Manage, motivate, and drive the team to achieve and exceed revenue targets.
• Take proactive actions to meet customer needs and concerns by responding positively and resolving problems.
• Ensure sales teams are proficient in integrated sales solutions across the SABC ecosystem.
• Participate in sales pricing and tactical pricing initiatives.
• Develop and manage sales strategies in collaboration with relevant stakeholders.
• Continuously measure sales plans to ensure iterative execution, consistent reporting, and address sales behaviour as necessary.
• Focus on stakeholder management by ensuring high visibility with internal and external stakeholders and maintaining cross-functional communication with other divisions

MARKET RESEARCH AND ANALYSES

• Manage, monitor and analyse commercial  segments within the region to exploit opportunities and increase SABC’s market share.
• Leverage market intelligence, competitor analysis, and audience insights to shape sales strategy, influence advertiser spend, and drive data-led decision-making. 
• Actively participate in new data / insights / research requitements and utilise research results, in order to optimise revenue.
• Collaborate across Radio, VE, News, Sports, and Digital to craft integrated, cross-platform opportunities that maximise client value.
• Ensure constant update and maintenance of client’s database.
• Monitor and analyse competitor business to identify and exploit new business opportunities and increase market share   Interpret and utilize research results in order to optimise revenue (e.g. market trends, lost/dropped business by agency/ client, etc.)

REVENUE AND COST MANAGEMENT

• Ensure maximum revenue income is realised from the allocated portfolio of agencies and clients in the region
• Ensure the cost of sales is managed consistently to ensure profitable revenue growth.
• Increase revenue market share of the region
• Ensure all sales deals, commitments and any other contractual agreements with clients / third parties are managed and reported on monthly basis
• Ensure contribution to target setting, budget preparation and sales plans are timeously implemented and measured on a quarterly basis

GOVERNANCE, RISK AND COMPLIANCE

• Deliver all Sales and other reports timeously and accurately as required.
• Ensure and assure the data integrity of all sales information provided, including sales call reports
• Ensure that all Sales Team Members’ time in market is optimised and that hybrid working is not abused.
• Establish and enforce robust governance frameworks, SOPs, and internal controls to ensure compliance with legislation and SABC policies.
• Identify, monitor, and mitigate operational and commercial risks, including implementation of the Risk Management Plan and internal audits.
• Ensure accurate, timely reporting across CRM systems and ensure full visibility of performance and budget accountability.
• Track and mitigate actual and potential revenue leakage and enhance audit-readiness within the region sales team

CUSTOMER AND STAKEHOLDER MANAGEMENT

• Build and sustain strategic relationships across SABC internal stakeholders and  external stakeholders to drive collaboration and revenue growth.
• Represent SABC Sales at industry forums and market-facing events, ensuring strong visibility and influence within the advertising ecosystem.
• Foster mutually beneficial partnerships that unlock commercial opportunities and long-term value for both clients and the Corporation.
• Champion regional sales effectiveness through collaboration with ROMs and NSMs.
• Enhance SABC’s brand presence and reputation through revenue driven engagements and commercial relationships within in agencies and clients.

LEADERSHIP AND PEOPLE MANAGEMENT

• Provide infield and formal training and succession planning for all / any direct reports and specified others.
• Manage, motivate, and develop the sales and sales support teams who work directly / collaboratively under your leadership.
• Effective implementation of a Performance Management System in accordance with organizational policy and procedures.
• Oversee the implementation of organizational development initiative i.e. Wellness, Employment Equity, Career Progression, Talent Management, and Human Capital Planning etc.

FORMAL QUALIFICATIONS:

• A relevant tertiary qualification (degree or diploma) at NQF Level 6 or above; and/or
• Additional accredited courses or certifications in Media, Digital Marketing, Sponsorship Sales, or other related fields at a minimum of NQF Level 5.

EXPERIENCE:

• Minimum of 5-8 years’ relevant front-line sales specialist / sales management / account management experience within the Media | Marketing | Advertising environment, for NQF Level 6+ qualifications. 
• Minimum of 6 years’ relevant front-line sponsorship sales specialist / sponsorship management / brand management experience within the Media | Marketing | Advertising environment, for NQF Level 5 qualification

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KEY PERFORMANCE INDICATOR

DEVELOP AND IMPLEMENT STRATEGY

• Translate the Enablement strategy into operational plans.
• Develop initiatives to improve efficiency, controls, compliance, and revenue assurance across all enablement functions.
• Identify opportunities to implement new systems, tools, and processes to enhance deal execution, sponsorship management, and portfolio oversight.
• Align enablement initiatives with commercial objectives, regulatory requirements, and organisational goals.
• Drive continuous improvement initiatives in sales support processes, project execution, and quality controls.

BUSINESS OPERATIONAL EFFICIENCY

• Ensure the provision and maintenance of systems, tools, and processes that enable agile, efficient, and compliant sales processes throughout the Sales Division.
• Provide leadership and oversight to reporting units, ensuring managers and employees deliver on their operational objectives.
• Set priorities, allocate resources, and monitor performance to ensure timely, accurate, and efficient execution of sales support, sponsorships, deals, commissions, and portfolio management activities.
• Ensure alignment of operational activities with organisational strategy, commercial objectives, and regulatory requirements.
• Establish and maintain processes and standards to ensure consistency, accuracy, and compliance across all enablement functions.
• Monitor key operational metrics and KPIs, reviewing reports from managers to identify trends, risks, or areas for improvement.
• Provide guidance, coaching, and support to managers to address escalations, operational challenges, and process inefficiencies.
• Drive cross-unit initiatives and projects.
• Ensure operational readiness of teams for new systems, processes, or projects and provide leadership for change management.
• Ensure the accuracy, completeness, and proper governance of all documentation relating to contracts, deals, and sponsorships.
• Monitor deal performance, including revenue, delivery metrics, and client satisfaction.
• Monitor and report on performance metrics, KPIs, and exceptions, and analyse data to generate leads and support forecasting.
• Identify gaps and inefficiencies in processes and implement continuous improvement initiatives.
• Validate billing, pricing, discounts, revenue recognition, and contractual compliance to prevent errors and leakage.
• Oversee portfolio management: accurate allocation of clients, products, and revenue; maintain portfolios and targets.
• Oversee the accurate and timely finalisation of commission calculations.

FINANCIAL MANAGEMENT

• Provide strategic oversight of operations across all enablement functions, ensuring accuracy, efficiency, and revenue protection.
• Ensure the effective reconciliation of airtime bookings, confirming that all booked airtime is billed and revenue is captured correctly.
• Oversee the billing process and ensuring timely and accurate invoicing.
• Review financial performance reports, revenue recognition and commission calculations to ensure compliance with targets and policies.
• Collaborate with Finance to address discrepancies, validate reconciliations, and maintain robust financial controls.
• Monitor key sales KPIs, identifying risks, inefficiencies, or opportunities for improvement across enablement and billing processes.
• Drive process improvements and best practices for revenue assurance and operational efficiency across all reporting units.

15%

GOVERNANCE, RISK AND COMPLIANCE

• Ensure adherence to regulations, internal policies and contractual obligations.
• Develop, maintain, and enforce SOPs, approval matrices, and governance frameworks across all units.
• Ensure audit readiness, support internal audits, and act on outcomes.
• Mitigate risks associated with sales activities.
• Implement and monitor controls to prevent revenue leakage, unauthorised discounts, or errors in revenue recognition.
• Ensure accurate documentation, filing, and audit trails.

STAKEHOLDER MANAGEMENT

• Manage service provider contracts and relationships.
• Collaborate effectively with relevant stakeholders to enable seamless and efficient operations.
• Act as the escalation point for enablement-related operational issues.
• Provide guidance to Sales on deal management, sponsorship execution, and governance.
• Facilitate coordination between internal departments, external partners, and clients for smooth execution of initiatives.
• Deliver reporting, insights, and analysis to executive management to inform strategic and operational decisions.

LEADERSHIP AND PEOPLE MANAGEMENT

• Lead and manage teams responsible for enablement.
• Set performance goals, conduct reviews and support skills development.
• Foster a culture of accountability, accuracy, quality and operational excellence.
• Provide coaching, guidance, and support to ensure consistent delivery of KPIs and organisational objectives.
• Ensure effective workforce planning, resource allocation, and optimal utilisation across the function.

FORMAL QUALIFICATIONS:

• A relevant tertiary qualification (degree or diploma) in Media, Operations, Business Management, IT or related field at NQF Level 7 or above

EXPERIENCE:

• 5–8 years in systems support, project management, governance, revenue assurance, or similar environments
• 5 years’ experience leading multi-disciplinary operational teams

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KEY PERFORMANCE AREAS

DEVELOP AND IMPLEMENT STRATEGY

• Translate the Sales strategy into operational project plans and frameworks for external partner management and sales project execution.
• Develop and implement standardised processes, SOPs, templates, and tools to support sales project delivery and deal administration.
• Identify opportunities to improve sales performance, streamline processes, and strengthen external partner engagement models.
• Support business case development, feasibility assessment, and risk identification for proposed sales projects or partner engagements.
• Develop and maintain SLAs, operational plans, and performance frameworks governing all service-provider/partner contracts.

BUSINESS OPERATIONAL EFFICIENCY

• Lead the end-to-end management of sales projects – from planning and scheduling to execution, monitoring, and closure.
• Oversee the Deal Administration function, ensuring accurate contract processing, document management, compliance validation, and  workflow execution.
• Establish and manage systems, processes, and controls for all external partnership and service-provider contract engagements.
• Ensure all project, partnership, and deal documentation is accurately created, maintained, version-controlled, and stored.
• Facilitate collaboration between Sales, Finance, Legal, Traffic, IT, Operations and other internal teams to ensure seamless project execution.
• Monitor project and partner operational performance against timelines, deliverables, KPIs, SLAs, and contractual requirements.
• Conduct post-project reviews and consolidate lessons learned to drive continuous improvement in project execution.
• Track and report on sales project performance, operational challenges, risks, and required interventions. FINANCIAL MANAGEMENT
• Ensure project cost structures, external partner obligations, and financial terms are aligned with approved parameters.
• Track and report on project-related revenue, partner-contribution performance, and compliance with commercial terms.
• Support accurate revenue recognition by ensuring partner/project documentation and deliverables are correctly recorded and validated.
• Monitor deal and project performance against financial forecasts and provide insight or corrective recommendations.

GOVERNANCE, RISK AND COMPLIANCE

• Ensure all external partner engagements, project processes, and deal actions comply with internal governance, ICASA regulations, legal  requirements, and organisational policies.
• Implement internal controls governing deal administration, project execution, and partner contract management.
• Identify operational risks, partner-related risks, financial risks, and process bottlenecks, and implement mitigation measures.
• Maintain audit-ready documentation for all sales projects, partner agreements, SLAs, operational procedures, and approvals.
• Work closely with Legal Services to finalise and clarify contract obligations and ensure regulatory compliance.

 STAKEHOLDER MANAGEMENT

• Build and maintain strong relationships with internal and external stakeholders to ensure seamless delivery and issue resolution.
• Serve as the primary operational liaison for external sales partners and service providers.
• Build strong working relationships with internal teams to ensure alignment and timely delivery of project requirements.
• Manage communication with partners and stakeholders regarding project timelines, deliverables, risks, and performance.
• Provide insights based on partner activity, client feedback, and project outcomes to support strategic improvements.
• Ensure partner engagements consistently meet contractual deliverables, SLAs, expectations, and performance standards.

LEADERSHIP AND PEOPLE MANAGEMENT

• Lead, mentor, and develop Deal Administration Executives, setting clear goals, KPIs, and performance expectations.
• Oversee resource allocation, workflow management, and workforce planning for the team.
• Facilitate skills development, coaching, and continuous improvement within the team.
• Foster a culture of operational excellence, compliance, accountability, and service delivery.
• Monitor team performance and provide regular feedback aligned with divisional and organisational objectives.

FORMAL QUALIFICATIONS:

• NQF6 Degree/Diploma in Project Management, Business Administration, Marketing, Sales, Operations Management, or a related field.

EXPERIENCE:

• Minimum 5–7 years’ experience in in project management, sales operations, deal administration, or external partner service management. At least 3 years’ experience leading teams in a project-driven environment. 

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KEY PERFORMANCE INDICATOR

MAXIMIZE REVENUE POTENTIAL ACROSS ALL PLATFORMS

• Portfolio and Deal Management: Oversee a portfolio of MEDIUM VALUE AGENCY accounts, including deal negotiation, commitment tracking, volume discount management, fiscal spend growth, performance reviews, and reconciliations
• Lead negotiations for new business IN BOTH ALLOCATED AGENCY AND SMALL-TO-MEDIUM DIRECT CLIENTS.
• Handle operations across multiple agencies and direct clients to ensure revenue targets are met.
• Develop tailor-made sales opportunities and deals.
• Track and Manage Commitments and manage deals
• Prepare and negotiate all sales deals including renewals and renegotiations within the parameters of the governance prescripts.
• Offer a 360-degree solution across all platforms to address client’s needs.
• Package and sell sponsorable programmes on respective platforms.
• Develop innovative sponsorship opportunities.
• Educate client on all organisational platforms on a regular basis.

30%

MARKET RESEARCH AND ANALYSIS

• Facilitate and understand analysis of competitive market in order to identify revenue opportunities.
• Conduct need analyses of all client’s in portfolio in order to understand needs, identify opportunities.
• Action a client brief and produce relevant media solutions not limited to a specific platform.
• Source and evaluate lost /dropped business to determine reasons in order to re-establish business.

20%

ACCOUNT MANAGEMENT

• Facilitate and understand information to ensure thorough knowledge of own platforms.
• Liaise with Product Managers regarding potential sponsorships opportunities within programmes.
• Accurate and consistent usage of all sales management systems e.g. CRM & SAP to manage the sales processes end to end.
• Compile the quarterly reviews and negotiation documentation, on client history in preparation for reviews or negotiations.
• Planning and Optimisation for clients upon request on available industry related planning and buying tools.
• Provide feedback to Senior Management & Client monthly with regards to tracking of commitments.

STAKEHOLDER MANAGEMENT

• Update clients through proposals and presentations regarding opportunities.
• Follow up on all correspondence from clients and adherence to deadlines.
• Compile all Submissions and Term Sheets within respective portfolios as well as manage the long form contract process.
• Update electronic contracts register/commitment book monthly.
• Sound administration as well as weekly and monthly status reporting.
• Conduct a minimum number of client visits as agreed with respective line Manager.
• Develop and maintain effective working relationships with internal and external clients.
• Maintain after sales service by following up to ensure client satisfaction and future business within an agreed time frame directed by senior management. 
• Prepare the Deal Evaluation, business case and secure approval.

FORMAL QUALIFICATIONS:

• A relevant tertiary qualification (degree or diploma) at NQF Level 6 or above; and/or 
• Additional accredited courses or certifications in Media, Digital Marketing, Sales, or other related fields at a minimum of NQF Level 5.

EXPERIENCE:

• Minimum of 3 years’ relevant front-line sales specialist / sales management / account management experience within the Media | Marketing | Advertising environment, for NQF Level 6+ qualifications. 
• Minimum of 5 years’ relevant front-line sales specialist / sales management / account management experience within the Media | Marketing | Advertising environment, for NQF Level 5 qualification. 

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KEY PERFORMANCE INDICATOR

DEVELOP AND IMPLEMENT STRATEGY

• Translate the Sales strategy into actionable plans for systems, processes, training, and operational support.
• Develop strategies to optimise sales processes, enhance system capabilities, and improve operational efficiency.
• Contribute to the development and execution of sales strategies through insights on system performance, process gaps, and customer requirements.
• Identify and evaluate new tools, technologies, and enhancements (e.g., CRM, automation, analytics platforms) that improve sales workflow efficiency and customer experience.

10%

BUSINESS OPERATIONAL EFFICIENCY

• Oversee the evaluation, implementation, and maintenance of sales systems and technology platforms, ensuring they support efficient sales operations.
• Ensure the provision of high-quality first-line support for sales systems, resolving issues promptly and escalating where necessary.
• Lead the design, documentation, and implementation of Standard Operating Procedures (SOPs) across the Sales Division to ensure consistency, compliance, and ethical conduct.
• Conduct business process analysis to identify inefficiencies, risks, and improvement opportunities; implement best practices to enhance sales effectiveness.
• Oversee training and onboarding programmes for Sales teams, ensuring adoption of systems, tools, and processes.
• Ensure accurate reconciliation of airtime bookings (broadcast accuracy) and implement corrective measures to prevent revenue leakage.
• Monitor departmental performance through KPIs and dashboards; ensure inputs, outputs, and service delivery meet required standards.
• Develop and monitor operational plans, ensuring timely execution and alignment with divisional objectives.
• Ensure optimal utilisation of systems and data, providing users with guidance, system updates, and documentation.

35%

FINANCIAL MANAGEMENT

• Oversee financial controls within the Business Support Unit to support revenue protection and accurate billing.
• Ensure operational processes minimise revenue leakage and support revenue maximisation through accurate broadcast reconciliation and correct system usage.
• Support budgeting and cost management activities, ensuring efficient utilisation of resources and adherence to financial controls.
• Collaborate with the National Sales Manager Enablement and Finance to resolve discrepancies, support reconciliations, and strengthen revenue integrity.

15%

GOVERNANCE, RISK AND COMPLIANCE

• Ensure adherence to SABC policies, SOPs, internal controls, and governance frameworks.
• Develop, implement, and maintain SOPs, risk management plans, and internal control measures aligned with organisational frameworks.
• Identify, monitor, and mitigate operational and financial risks, ensuring corrective action where required.
• Support internal audit processes by providing system, process, and operational information as required.
• Ensure system requirements, specifications, and test cases are properly documented, approved, and stored for governance purposes.

15%

STAKEHOLDER MANAGEMENT

• Build and maintain strong relationships internal and external stakeholders.
• Manage relationships with system vendors, technology partners, and other service providers in line with SLAs.
• Collaborate with internal teams to ensure system enhancements, process improvements, and workflow changes align with business needs.
• Engage business stakeholders on process solutions, policy interpretations, and system configurations to support operational effectiveness.

15%

LEADERSHIP AND PEOPLE MANAGEMENT

• Lead, mentor, and develop the Business Support Team, fostering a culture of continuous improvement, accuracy, and service excellence.
• Implement performance management systems, set KPIs, and conduct regular performance reviews.
• Develop Personal Development Plans (PDPs) and ensure continuous skills development for team members.
• Manage employee relations matters to ensure a productive and positive working environment.
• Ensure effective resource planning and optimal utilisation of the Business Support Unit.

FORMAL QUALIFICATIONS:

• NQF6 Degree/Diploma in Media, Operations, Business Management, Information Technology or related field

EXPERIENCE:

• 5–7 years of experience in sales operations, business support, systems management, or media sales enablement
• 5 years’ experience managing teams and driving systems/process improvements
• Solid understanding of sales workflows, advertising operations, CRM platforms, and revenue assurance
• Experience in SOP development, business analysis, and system implementation

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KEY PERFORMANCE INDICATOR 

PRODUCT STRATEGY & DEVELOPMENT  

• Own and lead the digital ad product roadmap (display, video, native, programmatic, sponsorship, branded content, data-driven solutions). 
• Translate audience insights, market demand, and competitor benchmarks into monetisable, differentiated solutions.  
• Scope and launch new formats across OTT/CTV, websites, apps, and cross-platform bundles in collaboration with Technology, Content, and AdOps. 
• Define and enforce pricing models and packaging frameworks in consultation with Sales Intelligence and Finance. 
• Ensure first-party data products and audience-led offerings are developed and monetised effectively. 

REVENUE GROWTH & ENABLEMENT  

• Drive adoption of digital products through reseller partners (MediaMark, MediaNorth, 365Digital) and internal Sales Specialists. 
• Develop high-impact sales collateral, training programmes, and pitch materials to empower frontline sales. 
• Partner with Creative Solutions and AdOps to ensure campaigns deliver on product promises. 
• Track and optimise product performance to achieve revenue targets, yield improvement, and market share growth. 

MARKET RESEARCH & INTELLIGENCE  

• Continuously scan OTT/CTV, programmatic, and local publisher markets (News24, Arena, IOL, etc.) to identify opportunities, threats, and trends. 
• Benchmark against global leaders (YouTube, Netflix Ads, TikTok, Spotify, Showmax). 
• Provide insights to the Head of Sales and Executive Team to guide digital transformation and strategy. 
• Anticipate shifts in advertiser demand (e.g., privacy, data, programmatic trading models). 

GOVERNANCE, RISK & COMPLIANCE  

• Ensure all digital ad products comply with SABC policies, PFMA requirements, and industry regulations. 
• Build and maintain pricing governance, approval workflows, and audit-ready controls across sales channels. 
• Proactively identify and mitigate revenue leakage risks, ensuring contractual and reporting integrity. 
• Partner with Finance and Legal on trade deals, rate cards, and reseller agreements. 

STAKEHOLDER & CLIENT MANAGEMENT   

• Build strong relationships with agencies, advertisers, and adtech partners to co-create innovative digital solutions. 
• Represent SABC Digital at industry forums, client workshops, and trade marketing events to position SABC as a digital leader. 
• Champion client-first innovation and ensure feedback loops are embedded in product design. 
• Collaborate with Radio, TV, and Sport Product Managers to design integrated cross-platform packages. 

LEADERSHIP & COLLABORATION  

• Provide product leadership across Sales, AdOps, Strategy, Marketing, and Tech. 
• Mentor Product Managers and Digital Sales Specialists in product knowledge and market positioning. 
• Foster a culture of innovation, accountability, and continuous improvement. 
• Champion cross-platform bundling and ensure alignment with SABC’s commercial strategy.

FORMAL QUALIFICATIONS: 

• NQF 6/7 degree/diploma in Marketing, Media, Digital Business, or equivalent. 
• Supplementary training in Digital Advertising, Programmatic, OTT/CTV, or AdTech preferred. 

EXPERIENCE: 

• 5-7 years in digital media product management, adtech, or digital sales leadership. 
• Proven track record in developing, launching, and commercialising digital ad products at scale. 
• Strong knowledge of OTT/CTV, website monetisation, programmatic ecosystems, and first-party data strategies 

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KEY PERFORMANCE INDICATOR

MAXIMIZE REVENUE POTENTIAL ACROSS ALL PLATFORMS

• Portfolio and Deal Management: Oversee a portfolio of HIGH VALUE AGENCY/BRAND accounts, including deal negotiation, commitment tracking, volume discount management, fiscal spend growth, performance reviews, and reconciliations
• Lead negotiations for new business IN BOTH ALLOCATED AGENCY AND HIGH VALUE BLUE CHIP COMPANIES
• Handle operations across multiple agencies and direct clients to ensure revenue targets are met.
• Develop tailor-made sales opportunities and deals.
• Track and Manage Commitments and manage deals
• Prepare and negotiate all sales deals including renewals and renegotiations within the parameters of the governance prescripts.
• Offer a 360-degree solution across all Audio platforms to address client’s needs.
• Package and sell sponsorable programmes on respective platforms.
• Develop innovative sponsorship opportunities.
• Educate client on all organisational platforms on a regular basis.

30%

MARKET RESEARCH AND ANALYSIS

• Facilitate and understand analysis of competitive market in order to identify revenue opportunities.
• Conduct need analyses of all client’s in portfolio in order to understand needs, identify opportunities.
• Action a client brief and produce relevant media solutions not limited to a specific platform.
• Source and evaluate lost /dropped business to determine reasons in order to re-establish business.

20%

ACCOUNT MANAGEMENT

• Facilitate and understand information to ensure thorough knowledge of own platforms.
• Liaise with Product Specialits regarding potential sponsorships opportunities within programmes.
• Accurate and consistent usage of all sales management systems e.g. CRM & SAP to manage the sales processes end to end.
• Compile the quarterly reviews and negotiation documentation, on client history in preparation for reviews or negotiations.
• Planning and Optimisation for clients upon request on available industry related planning and buying tools.
• Provide feedback to Senior Management & Client monthly with regards to tracking of commitments.

STAKEHOLDER MANAGEMENT

• Update clients through proposals and presentations regarding opportunities.
• Follow up on all correspondence from clients and adherence to deadlines.
• Compile all Submissions and Term Sheets within respective portfolios as well as manage the long form contract process.
• Update electronic contracts register/commitment book monthly.
• Sound administration as well as weekly and monthly status reporting.
• Conduct a minimum number of client visits as agreed with respective line Manager.
• Develop and maintain effective working relationships with internal and external clients.
• Maintain after sales service by following up to ensure client satisfaction and future business within an agreed time frame directed by senior management. 
• Prepare the Deal Evaluation, business case and secure approval.

FORMAL QUALIFICATIONS:

• A relevant tertiary qualification (degree or diploma) at NQF Level 6 or above

EXPERIENCE:

• 5-8 years’ relevant front-line sales specialist / sales management / account management experience within the Media|Marketing|Advertising environment.

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KEY PERFORMANCE INDICATOR

DEVELOP AND IMPLEMENT STRATEGY

• Translate the Enablement strategy into operational plans for sponsorship execution, external partner management, and deal lifecycle oversight.
• Develop strategic frameworks for managing sponsorships, major projects, and external sales partner engagements to support growth and revenue objectives.
• Contribute to the development of sales strategies by providing insights from project performance, client feedback, and partner activity.
• Identify opportunities to enhance the value of deals through improved structures, innovative executions, and stronger project management methodologies.

10%

BUSINESS OPERATIONAL EFFICIENCY

• Oversee and manage the end-to-end sponsorship delivery process, ensuring accurate, timely, and high-quality execution across all platforms.
• Align with internal delivery teams by clearly interpreting client requirements, campaign commitments, and contract obligations.
• Lead external partner management, including contract finalisation (in collaboration with Legal), implementation plans, process alignment, and ongoing performance monitoring.
• Direct the work of project teams on cross-functional initiatives, ensuring timelines, deliverables, and quality standards are consistently met.
• Oversee the end-to-end deal management process.
• Strengthen the deal management function by introducing business case verification, deal feasibility assessments, risk identification, and value-added insights into negotiations.
• Ensure accurate documentation, storage, and version control of deal contracts, sponsorship agreements, and project artefacts.

35%

FINANCIAL MANAGEMENT

• Collaborate with Finance to ensure accurate revenue recognition for sponsorships and partner-managed deals.
• Monitor deal performance against revenue targets and provide insights or corrective actions to protect income.
• Ensure project budgets and external partner agreements are managed within approved parameters.
• Provide reporting to the National Sales Manager Enablement on deal performance, partner revenue, sponsorship outcomes, and project financials.

15%

GOVERNANCE, RISK AND COMPLIANCE

• Ensure all sponsorship projects, partner agreements, and deal processes comply with corporate governance frameworks, ICASA regulations, internal policies, and legal requirements.
• Coordinate the internal deal approval process, ensuring proposals meet policy, financial, and risk criteria.
• Maintain accurate and compliant records for all contracts, project documentation, approvals, and partner interactions.
• Identify deal-related risks and operational bottlenecks and implement mitigation actions.
• Work closely with Legal Services to finalise contract terms, address queries, and ensure regulatory compliance.

15%

STAKEHOLDER MANAGEMENT

• Serve as the primary liaison for external sales partners for operational processes.
• Manage communication with clients and external partners during project execution, providing updates, resolving issues, and managing expectations.
• Facilitate collaboration between internal teams to ensure flawless delivery and alignment to client requirements.
• Gather, analyse, and present client feedback and performance insights to influence strategic improvements across the division.
• Maintain strong relationships with external sales partners and ensure contractual deliverables, SLAs, and performance expectations are met.

15%

LEADERSHIP AND PEOPLE MANAGEMENT

• Lead, mentor, and develop the Projects and Implementation Team, fostering a culture of continuous improvement, accuracy, and service excellence.
• Set team objectives, KPIs, and performance expectations aligned to divisional priorities.
• Provide coaching, mentoring, and support to enhance capability and ensure operational excellence.
• Oversee workforce planning, resource allocation, and professional development within the unit.

FORMAL QUALIFICATIONS:

• A relevant tertiary qualification (degree or diploma) in Media, Operations, Business Management, Project Management, or related field at NQF Level 6 or above

EXPERIENCE:

• 5 –7 years of experience in project management, sponsorship delivery or sales operations
• 5 years’ experience managing cross-functional teams

go to method of application »

KEY PERFORMANCE INDICATOR

MAXIMIZE REVENUE POTENTIAL ACROSS ALL PLATFORMS

• Portfolio and Deal Management: Oversee a portfolio of HIGH VALUE AGENCY/BRAND accounts, including deal negotiation, commitment tracking, volume discount management, fiscal spend growth, performance reviews, and reconciliations
• Lead negotiations for new business IN BOTH ALLOCATED AGENCY AND HIGH VALUE BLUE CHIP COMPANIES
• Handle operations across multiple agencies and direct clients to ensure revenue targets are met.
• Develop tailor-made sales opportunities and deals.
• Track and Manage Commitments and manage deals
• Prepare and negotiate all sales deals including renewals and renegotiations within the parameters of the governance prescripts.
• Offer a 360-degree solution across all platforms to address client’s needs.
• Package and sell sponsorable programmes on respective platforms.
• Develop innovative sponsorship opportunities.
• Educate client on all organisational platforms on a regular basis.

30%

MARKET RESEARCH AND ANALYSIS

• Facilitate and understand analysis of competitive market in order to identify revenue opportunities.
• Conduct need analyses of all client’s in portfolio in order to understand needs, identify opportunities.
• Action a client brief and produce relevant media solutions not limited to a specific platform.
• Source and evaluate lost /dropped business to determine reasons in order to re-establish business.

20%

ACCOUNT MANAGEMENT

• Facilitate and understand information to ensure thorough knowledge of own platforms.
• Liaise with Product Managers regarding potential sponsorships opportunities within programmes.
• Accurate and consistent usage of all sales management systems e.g. CRM & SAP to manage the sales processes end to end.
• Compile the quarterly reviews and negotiation documentation, on client history in preparation for reviews or negotiations.
• Planning and Optimisation for clients upon request on available industry related planning and buying tools.
• Provide feedback to Senior Management & Client monthly with regards to tracking of commitments.

STAKEHOLDER MANAGEMENT

• Update clients through proposals and presentations regarding opportunities.
• Follow up on all correspondence from clients and adherence to deadlines.
• Compile all Submissions and Term Sheets within respective portfolios as well as manage the long form contract process.
• Update electronic contracts register/commitment book monthly.
• Sound administration as well as weekly and monthly status reporting.
• Conduct a minimum number of client visits as agreed with respective line Manager.
• Develop and maintain effective working relationships with internal and external clients.
• Maintain after sales service by following up to ensure client satisfaction and future business within an agreed time frame directed by senior management. 
• Prepare the Deal Evaluation, business case and secure approval.

FORMAL QUALIFICATIONS:

• A relevant tertiary qualification (degree or diploma) at NQF Level 6 or above 

EXPERIENCE:

• 5-8 years’ relevant front-line sales specialist / sales management / account management experience within the Media|Marketing|Advertising environment.

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KEY PERFORMANCE INDICATOR

CUSTOMER RELATIONS AND STAKEHOLDER MANAGEMENT

• Maintain an effective, professional interface with all stakeholders.
• Build and maintain a network internally and externally to ensure prompt and efficient service delivery.

OFFICE MANAGEMENT

• Effective processing of all internal/external mails (hard copy and electronic).
• Accurately arrange meetings for the Head of Sales
• Ensure timeous and accurate preparation and management of documentation.
• Effective management of the office environment to ensure that everything is in working order.
• Implement and effectively manage the filing system to ensure accurate and quick retrieval of documentation Accurate and timeous preparation of agendas, minutes, documentation and reports (office management).
• Effective and timeous planning and organising of functions/events (e.g. meetings, workshops, team buildings, etc.)
• Travel arrangements for Head of Sales (including SAP flights, accommodation, car hire, travel claims etc.,) (office management) Order office stationery and refreshments on SAP for Head of Sales.

TIME MANAGEMENT

• Manage own time as well as the diaries and time of the Head of Sales.

FORMAL QUALIFICATIONS:

• A relevant higher  qualification (Higher Certificate or National Certificate) at NQF Level 5 or above; and/or  
• Additional accredited courses or certifications in Media, Digital Marketing, Sales, or other related fields at a minimum of NQF Level 5. 

EXPERIENCE:

• Minimum of 2-4 years of administrative experience in the office of a Senior Manager
• Advanced computer literacy (MS Office including Powerpoint, Excel & Outlook)

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DUTIES AND RESPONSIBILITIES:

MANAGE AND CREATE CONTENT FOR DIGITAL PLATFORMS

• Manage, maintain and modify the sports’ digital platforms according to strategies.
• Implement the image and positioning of the brand digitally.
• Maintain the highest data integrity on both the station digital platforms as well as the internal SABC intranet website.
• Communicate with internal IT Services in regards to updating station related information on the intranet as well on the station website.
• Integrate new technologies onto the station digital platforms.
• Management of multiple and diverse projects on digital platforms in line with Station and portfolio’s strategy for new media.
• Monitor changes in the world of commerce and reassess whether these changes do influence the business objectives of station to ensure coherence of digital content.

IMPLEMENT THE STATION DIGITAL PLATFORMS STRATEGY

• Conduct research, develop and introduce new programmes when applicable to station strategy.
• Input in formulating the online digital platforms strategy.
• Respond to queries about the stations’ digital platforms
• Translate business goals and objectives into actionable and measurable digital marketing campaigns.
• Create and monitor social media campaigns to drive traffic to the website and on air.
• Produce and upload content (articles / images / podcasts / videos) for digital platforms.
• Manage and promote conversation and engagement on all digital platforms.
• Development and implementing of digital platforms and functionality to meet identified business needs.
• Develop and maintain the appropriate environment to support the Marketing and Programming Manager in goals and objectives of overall strategy.
• Negotiate and procure online media as and when required.
• Promote and encourage cross-platform content

STAKEHOLDER MANAGEMENT

• Work in conjunction with Programming to achieve programming objectives.
• Maximum delivery and performance with stakeholders through efficient Service Level Agreement management.
• Communicate with internal and external stakeholders.

REPORTING AND DOCUMENTATIONS

• Provide Marketing with insight into listener’s online website patterns and behaviour.
• Provide detailed Reporting.

INHERENT/MINIMUM REQUIREMENTS

QUALIFICATIONS

•  Bachelor’s degree or National Diploma in marketing, Media Studies or related field (NQF 6/7)
• Proven experience managing sport properties or sport brands across multi-platform digital ecosystems (web, app/OTT, social, YouTube, podcast).
• Hands-on proficiency with, GTM, social ad platforms (Meta, X, YouTube, TikTok), programmatic, SEO/ASO, and social listening (e.g., Meltwater/Brandwatch).
• Experience with CRM/automation (e.g., Braze/HubSpot/Mailchimp), audience segmentation, lifecycle journeys, and lead-to-conversion funnels.
• Strong content operations for live sport (match-day workflows, real-time publishing, highlight packaging, rights-safe UGC, thumbnailing, metadata, captions).
• Ability to build and track performance dashboards (KPI setting, growth/engagement, CAC/LTV perspectives, attribution).
• Familiarity with OTT/VOD growth tactics (SABC Plus), app store optimisation, and cross-promotion with broadcast (TV/Radio).
• Working knowledge of creative suites (Adobe or equivalent) for quick turnarounds.

EXPERIENCE

• Proven experience managing sport properties or sport brands across multi-platform digital ecosystems (web, app/OTT, social, YouTube, podcast).
• Hands-on proficiency with, GTM, social ad platforms (Meta, X, YouTube, TikTok), programmatic, SEO/ASO, and social listening (e.g., Meltwater/Brandwatch).
• Experience with CRM/automation (e.g., Braze/HubSpot/Mailchimp), audience segmentation, lifecycle journeys, and lead-to-conversion funnels.
• Strong content operations for live sport (match-day workflows, real-time publishing, highlight packaging, rights-safe UGC, thumbnailing, metadata, captions).
• Ability to build and track performance dashboards (KPI setting, growth/engagement, CAC/LTV perspectives, attribution).
• Familiarity with OTT/VOD growth tactics (SABC Plus), app store optimisation, and cross-promotion with broadcast (TV/Radio).
• Working knowledge of creative suites (Adobe or equivalent) for quick turnarounds.

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Key Accountabilities:

• Provide daily newsroom leadership that enables productivity, performance, excellence, innovation, dialogue and engagement.
• Drive daily and forward content planning and commissioning processes in consultation with the line manager and other relevant SABC News editors to ensure incisive, coordinated content delivery across SABC News’ multilingual platforms, especially its digital / online ones.
• Commission and direct the production of medium- and long-term original content in line with News and Digital Audiovisual News’ strategy and operational plan. Ensure that all published and posted content is accurate, balanced, fair and of high quality across all Digital News platforms.
• Monitor and moderate digital media and user-generated content to comply with all editorial codes, policies and guidelines.
• Optimise the use of multimedia content in current and new formats and develop new content options and sources.
• Lead and participate in SABC News’ special projects.
• Responsible for the overall gatekeeping of all multimedia content for adaptive publishing and original story ideas and input, including recording and submitting work achieved in production reports.
• Lead and contribute to production training and workshops, as well as design training programmes for various aspects of digital, online and mobile journalism.
• Ensure that all SABC News production and quality standards are met.
• Develop and maintain constructive and effective relationships with all stakeholders.
• Adhere to South Africa’s Constitution, all laws, ICASA’s licence conditions and regulations, the BCCSA and Press Council codes and rulings, the SABC Editorial Policies, SABC News Styleguide and Standard Operating Procedures (SOPs) etc.

Requirements:

• National diploma / bachelor’s degree in journalism / media studies or relevant discipline / qualification.
• 5 years’ experience in a multimedia news production and publishing environment with a well-developed understanding of News and Current Affairs.
• Exceptional knowledge of digital newsroom operations.
• Strong and solid editorial acumen with the ability to identify and develop stories for digital / online news consumption, engagement and reach.
•  Good understanding of the laws, regulations, codes, policies and principles etc that that govern and guide news in the digital environment.
• A well-developed understanding of the technical aspects of digital news publishing, such as Content Management System (CMS), audiovisual and multimedia generation and editing tools for live streams and design elements such as Adobe, Audacity, Final Cut Pro etc. 
• Exceptional understanding of digital news / media trends and developments, and related tools to support the SABC newsroom. Ability to work well under pressure, including irregular and long hours.