Internship & Experience Job Opportunities at Road Accident Fund

Purpose of the Internship: 

The Road Accident Fund is committed to youth skills development, though providing graduates with an opportunity to gain workbased experience. Applications are invited for the People Management Internship from unemployed graduates between the age of 18 and 23.The Internship program will run for a period of eighteen (18) months. Verification process will be undertaken to verify whether you have previous work anywhere within the Republic of South Africa.

NB! PLEASE APPLY IN THE REGION THAT YOU ARE BASED IN

Work based exposure may include the following;

• Attending to recruitment processes when requested to assist.
• Assisting with collating quarterly reviews and compiling spread sheet.
• Going through return to work forms and identify trends for correction with employee concerned via their manager
• Adhoc tasks such as photocopying, spread sheets etc.
• Updating and maintaining the filing systems on a daily basis, archiving files as appropriate, e.g. disciplinary/grievance records and training records
• Coordinating training to ensure growth and development of employees;
• Booking employees for their approved external training and liaising with service providers;
• Administer and support disciplinary matters
• Receiving complaints and liaise with relevant stakeholders;
• Attending CCMA cases with management representative;
• Taking minutes during the meetings e.g. EE committee meeting;
• Creating purchase requisitions for the trainings;
• Capturing of the Workplace Skills Plan;

Qualifications and other Requirements

• Certified copy of Grade 12 / Matric certificate
• National Diploma / B Degree in Humana Resource Management ro related field
• Certified copy of your ID
• Certified copy of Academic transcript
• Your CV and motivational letter

Technical and behavioral competencies required

The successful candidate will be required to display the following competencies in this role:

• Written and verbal communication skills
• Interpersonal skills
• Detail orientation
• Desire and potential to learn
• Self-motivated
• Basic computer skills
• Prioritize tasks as needed

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Purpose of the Internship: 

The Road Accident Fund is committed to youth skills development, through providing graduates with an opportunity to gain workbased experience. Applications are invited for the Onboarding Internship from unemployed graduates between the age of 18 and 23.The Internship program will run for a period of eighteen (18) months. Verification process will be undertaken to verify whether you have previous work anywhere within the Republic of South Africa.

NB! PLEASE APPLY IN THE REGION THAT YOU ARE BASED IN

Work based exposure may include the following;

• Receiving files back into the CAF system
• Sorting returned files (track and trace, barcodes not found and un-barcoded files)
• Locating files back into the CAF repository
• Track and trace files (changing status of files)
• Downloading scanners
•  Drawing status received reports
• Correcting errors
• Printing picking slips
• Draw files from the CAF repository
• Match the drawn files on the Retrieval screen to the Metrofiler system
• Print delivery notes
• Attending to files on the “Not found” screen / report
• Front desk – Customer services
• Scanning of files to Users’ proxies
• Placing files in the allocated space for the different departments
• Filing the signed delivery notes
• Downloading the PL scanners
• Attending to Stationary requests
• Keeping the different departments boxes in CAF updated – due to staff movement
• Conducting quarterly audits (In CAFS and in various departments)
• Process finalized files for offsite
• Sending CSV’s to offsite service provider for data scan dumps
• Receiving and attending to offsite requests from the branch via the CPT_CAF_Helpdesk
• Prioritizing urgent request files from the service provider
• Sending files to the CAF filing team for locating

Qualifications and other Requirements

• Certified copy of Grade 12 / Matric certificate
• Diploma in Records Management
• Certified copy of your ID
• Certified copy of Academic transcript
• Your CV and motivational letter

Technical and behavioral competencies required

The successful candidate will be required to display the following competencies in this role:

• Written and verbal communication skills
• Interpersonal skills
• Detail orientation
• Desire and potential to learn
• Self-motivated
• Basic computer skills
• Prioritize tasks as needed

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Purpose of the Internship: 

The Road Accident Fund is committed to youth skills development, though providing graduates with an opportunity to gain workbased experience. Applications are invited for the Medical Internship from unemployed graduates between the age of 18 and 23.The Internship program will run for a period of eighteen (18) months. Verification process will be undertaken to verify whether you have previous work anywhere within the Republic of South Africa.

NB! PLEASE APPLY IN THE REGION THAT YOU ARE BASED IN

Work based exposure may include the following;

• File requests and scanning of files onto the share-drive
• Managing the Medical Unit’s inbox
• Allocating work to Bill Reviewers
• Registering Undertakings
• Liaising with Case managers and caregivers and ensuring documentation is received to register new caregivers
• Flagging of files
• Maintaining spreadsheets

Qualifications and other Requirements

• Certified copy of Grade 12 / Matric certificate
• B degree / National Diploma in Medical/Law related field
• Certified copy of your ID
• Certified copy of Academic transcript
• Your CV and motivational letter

Technical and behavioral competencies required

The successful candidate will be required to display the following competencies in this role:

• Written and verbal communication skills
• Interpersonal skills
• Detail orientation
• Desire and potential to learn
• Self-motivated
• Basic computer skills
• Prioritize tasks as needed

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Key Performance Areas

Audit & review medical bills.

• Analysis of claimed items/services in correlation with available tariff structures and ICD 10 /CPT 4 codes.
• Requesting motivation for unreasonable accounts.
• Line by line analysis of claim items/service. Matching those appropriate tariffs/ICD/CPT codes.
• Flagging rejected items/services.
• Recommendations to department responsible for processing payments.
• Auditing medical claims and assisting in technical aspects of bill review.
• Ensure that accounts submitted to the Fund from service providers are valid in terms of RAF guidelines and the Road Accident Fund Act.
• Assess and monitor claims to curb over servicing or abuse and fraudulent claims.
• Ensuring that the accounts are paid timeously according to the service level agreements.
• Ensure that the services and treatments claimed are accident related/ (related to the accident under consideration).
• Reduce future healthcare cost and improve efficiencies by analysing trends in in injured person’s use of services.
• Compare outcomes and cost of different therapeutic modalities and surgical techniques and the information provided.
• Manage future healthcare costs and improve efficiencies by analysing trends in utilization of services.
• Formal assessment of medical necessity and appropriateness of procedures the will be in effective in curbing fraud and over servicing unreasonable demand of benefits from victims of road accidents.

Promote good working relations with Stake Holders.

• Check and advise on the tariffs used on accounts.
• Provided training on new developments.

Approve medical expenses in accordance with relevant DOA.

• Authorisation in accordance with mandate.
• Inform service provider of payment decision.

Assisting in technical aspects of bill review.

• Develop and manage relationships with department of health services, government dept and other key external stake holders.

Check & approve Payments in terms of DOA.

• Receive invoices and check payment request for accuracy and correctness.

Determine the level of care based on functional ability.

• Analysis of medical data available e.g. Case Manager’s Reports, Clinical Records and Medico - Legal Reports.

Pre authorisation of procedures.

• Analyse medical data to determine the need for the service.
• Timeous assessment of urgent files e.g. Road Shows.

Qualifications

• NQF 6 (Diploma or Advanced Certificate) in Nursing or Allied Health Professions or related qualification to discipline.
• NQF 7 (Bachelor’s Degree/Advanced Diploma) in nursing/ Allied Health Professions related qualification to discipline will be an added advantage.
• Registration with the relevant Health professions council.

Experience

• Relevant 3 years’ experience in a medical field.

Competencies

Behavioural:

• Personal mastery
• Emotional Wisdom.
• Ethics and Governance.
• Customer orientation and customer focus.

Technical:

•  Computer literacy.
•  Ability to interpret the rules of the UPFS tariffs.
•  Analytical skills.
•  Organisational & Administrative skills
•  Planning and Organising
•  Decision making
•  Negotiation skills.

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Purpose of the Job: 

Reporting to the Manager: Corporate Social Responsibility, the successful incumbent is responsible to implement and monitor the overall CSR initiatives including the Employee Volunteerism Plan according to approved CSR framework and standard operating procedures.

Key Performance Areas

Coordinate Processes Related to the Implementation of CSR Initiatives

• Ensure that governance documents are kept up to date Coordinate the implementation of CSR programmes in line with CSR funding criteria.
• Implement initiative according to standard operating procedure.
• Identify projects to be funded for submission to the CSR committee.

Management of Disbursements According to Allocated Budget

• Maintain the budget of specific projects and spend as allocated.
• Monitor the project expenses to ensure they are within limits.
• Match the disbursements to the spend.
• Demonstrate the business value of projects.
• Submit budget related to each project to CSR committee for approval.

Project Management

• Coordinate, facilitate and manage Employee Volunteerism Initiatives in all 5 RAF Regions.
• Plan initiatives related to the Employee volunteerism plan for all regions.
• Assess unsolicited funding proposals and make recommendations for qualifying proposals to the manager.
• Ensure a standardised approach as per SOP for all projects.
• Track, monitor and report on project/s as per award letter.
• Provide advisory services on the initiatives based on allocated projects.

Stakeholder Management

• Represent the RAF by meeting with senior stakeholders.
• Conduct stakeholder engagements as per project (internal and external).
• Communicate to stakeholder on CSR programmes and activities.
• Conduct call for proposals briefing session to shortlisted NPO’s.
• Develop CSR call for proposals content on both Internet & Intranet.
• Deal with inquiries and requests for information from both internal and external stakeholders.

Reporting

• Compile and submit reports on all CSR initiatives.
• Contribute to the preparation and submission of Regulation reports.
• Aid in the development of functional reporting systems, for management, project or performance reporting.
• Report regularly and periodically, perform necessary submissions as and when required to provide progress updates and/or inform management decisions.
• Give input to the annual report.

Monitoring and Evaluation

• Record keeping and effective monitoring of RAF funded CSR projects.
• Collate BBBEE documents for verification purposes.
• Ensure that projects are implemented in line with conditions of the Award.
• Contract management to ensure that all stakeholders adhere to contract terms for donations and grants.

Qualifications and Experience

• Bachelor’s Degree/ Advanced Diploma in Social Science/ Community Development related qualification.
• Relevant 4 years’ experience in Community Development/ Corporate Social Responsibility related environment.
• Project management experience will be an added advantage.

Technical and Behavioral Competencies Required

• Planning, organising and coordinating.
• Personal mastery.
• Judgment and decision making.
• Ethics and values.
• Client service orientation.
• Legislation and Regulatory Knowledge
• Risk Management
• Stakeholder Management
• Reporting
• Effective Stakeholder management.
• In-depth knowledge of BBBEE codes, NGO and CSR expertise.
• Financial understanding for the purposes of understanding proposals and budget.
• Sound judgment - able to review multiple data sources and make good, assessments and recommendations.
• Project management skills.
• Excellent written and verbal communication skills.

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Purpose of the Job: 

Reporting to the Senior Manager: Corporate Social Responsibility, the successful incumbent is responsible for the provision of all administrative, operational and technical support services to the Corporate Social Responsibility department.

Key Performance Areas

Compliance Administration

• Administer applicable standards, processes and procedures
• Maintain version control on documentation related to the departments business activities.
• Ensure compliance to the policies and process standards.
• Keep abreast of internal standards and business goals to ensure adherence to sound internal control.

Office Coordination

• Maintain strict confidentiality in all matters relating to the office.
• Ensure all office requests are handled and responded to within set timelines.
• Ensure availability of stationery within the department.
• Compile and distribute relevant statistics and reports as per pre-defined standard as required.
• Coordinate operational office activities to ensure efficiency and compliance on the provision of the core function of the respective department.

Meeting Support

• Provide support in setting up CSR Committee meetings.
• Take minutes and distribute these in accordance to set governance standards and SOP.
• Mantain follow-up plan on meeting resolutions and matters outstanding.
• Ensure confirmation of meetings and management of team diaries.
• Schedule appointments with internal and external stakeholders as and when required.

Financial and Procurement Processes Administration

• Compile and follow up on Award letters and Aknowldgement letters from NGOs.
• Maintain the stock register for the department.
• Ensure creation of vendors by SCM and timeous payments of NGOs by Finance.
• Provide administrative support to all the departmental activities related to the CSR processes.

Document Control

• Ensure that the filing system is up-to-date and functional.
• Manage the retrieval of information at all times as requested in the office.
• Ensure confidentiality of all documents under control and that documentation reaches the intended recipients.
• Acknowledge the receipt of documentation, apply a file number allocation, record data onto the computer system and file appropriately.
• Update and maintain assets register and inventory for the department.
• Maintain records of all files, correspondences and registers.

Qualifications and Experience

• National Diploma in Office Administration/ Business Management or related or respective discipline qualification.
• Relevant 2 years' experience in an administrative or similar environment.

Technical and Behavioral Competencies Required

• Planning, organising and coordinating.
• Personal mastery.
• Judgment and decision making.
• Ethics and values.
• Client service orientation.
• Computer Literacy in MS Word, Excel, PowerPoint
• Excellent planning and organisational skills.
• Good administrative skills.
• Ability to access required information.
• Writing skills.
• Basic understanding of CSR processes.
• Basic financial acumen.