Job Opportunities at iStore

Job Description

• Join iStore – Casual Sales Consultant (Student Opportunity)
• iStore, part of Core Group, is the home of everything Apple and Africa’s largest Apple Premium Reseller. With over 41 stores across Africa, we don’t just sell world-class technology — we create incredible customer experiences and build future careers in tech and retail.
• Are you a student or recent graduate looking to gain real-world experience?
• We’re looking for energetic, tech-savvy, and people-focused individuals to join our iStore team as Casual Sales Consultants.
• This is the perfect opportunity to get your foot in the door with a leading tech retailer while balancing your studies.

What You’ll Do:

• Engage with customers and create memorable in-store experiences
• Demonstrate and showcase the latest Apple products and services
• Understand customer needs and recommend complete solutions
• Support the store team during busy periods (weekends, holidays, peak times)
• Deliver excellent customer service while contributing to sales targets 

Why Join Us?

• Work with globally recognised Apple products
• Flexible shifts that work around your studies
• No extensive experience needed – we provide full training
• Gain valuable retail, sales, and customer experience skills
• Be part of a dynamic, fast-paced environment
• Opportunity to grow your career within Core Group 

Who We’re Looking For:

• Final-year students or recent graduates
• Strong communication skills and a passion for working with people
• Interest in technology, especially Apple products
• Positive attitude, willingness to learn, and team-oriented mindset
• Retail or sales experience is an advantage (but not required)

Minimum Requirements:

• Matric / Senior Certificate
• Available to work flexible hours (including weekends and holidays)
• Access to a cellphone and email address
• Please apply today!

go to method of application »

Job Description

• Sales Consultant - (Flexi - 108)
• Experience Gaming at its Best! Join Our Team as a Nintendo In-Store Casual Sales Consultant! 
• Are you a passionate gamer who thrives on sharing your love for Nintendo?
• Do you enjoy interacting with people and providing exceptional customer service?
• If you answered yes, we have an exciting opportunity for you!
• We’re seeking enthusiastic individuals to join our team as Nintendo In-Store Casual Sales Consultants.

Why Choose Us?

• Professional Growth Opportunities: We believe in investing in our team. Gain valuable experience, expand your skills, and unlock opportunities for career advancement in the gaming industry.
• Fun and Dynamic Work Environment: Join a team of like-minded individuals who share your passion. Create an exciting and vibrant atmosphere where customers can't wait to come back for more!

Your Responsibilities:

• Provide Exceptional Customer Service: Welcome customers, listen to their needs, and assist them in finding the perfect Nintendo products and games. Offer expert advice, product demonstrations, and personalized recommendations.
• Stay Up-to-Date: Stay informed about the latest Nintendo releases, gaming trends, and industry news. Be the resident expert who can guide customers through the vast Nintendo catalogue.
• Drive Sales: Maximize sales opportunities by upselling products, providing add-on recommendations, and showcasing the value of Nintendo's offerings. Meet and exceed sales targets while maintaining excellent customer satisfaction.

Requirements:

• Passion for Gaming: A deep love for Nintendo and a strong understanding of its products, franchises, and history.
• Customer-Focused Mindset: A genuine desire to provide exceptional customer service, build relationships, and ensure every customer leaves with a smile.
• Flexibility: Willingness to work flexible hours, including weekends and holidays, to meet the needs of our customers.

go to method of application »

Job Description

• iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 41 physical and online stores across Africa, we provide expert advice, Apple Authorised Repairs, Business and Education solutions, training, and technical support for anything and everything Apple.
• We are looking for tech-savvy, retail-inclined individuals with great communication skills to join our team as Casual Sales Consultants.
• This is a flexible role, where you will support the store team during busy trading periods to help deliver an exceptional customer experience. Shifts will be scheduled as needed, particularly during late trading hours, weekends, and public holidays, to help alleviate pressure on permanent staff.
• Our iStore Sales Consultants are responsible for maximising sales opportunities in the store while delivering outstanding customer service.
• You will ensure that all customers receive a hands-on experience with the latest Apple technology and services. You will proactively approach and engage with customers to understand their needs, present complete solutions, and create memorable in-store experiences.
• We will give you all the knowledge and tools around our iStore products to help you succeed in the role.
• This is a great opportunity for students or individuals who are not available for full-time work, as well as anyone who has a passion for retail and technology, even if you have little or no previous retail experience.
• If you thrive on teamwork and delivering great customer service, this position might be perfect for you.

Minimum Requirements:

• Completed Matric / Senior Certificate (Minimum requirement)
• Any sales experience – preferably in retail (advantageous but not essential)
• Passion for and interest in Apple products
• Experience in the telecommunications industry is a plus
• Have a working email address and cellphone number

go to method of application »

Job Description

• The Campaign Manager is responsible for planning, coordinating, and delivering integrated marketing campaigns that drive commercial growth and enhance brand visibility across key business units.
• This role ensures campaigns are executed on time, within budget, and aligned to strategic objectives, while continuously optimising performance through effective collaboration with internal teams and external partners.

Key Responsibilities

Campaign Planning & Execution

• Develop and manage end-to-end integrated marketing campaigns across multiple channels.
• Align campaign plans with broader business objectives and marketing strategies.
• Oversee campaign timelines, deliverables, and execution to ensure deadlines are met.
• Ensure all campaigns are delivered within approved budgets and scope.

Cross-Functional Coordination

• Lead collaboration across media, creative, and traffic/production teams to ensure seamless campaign delivery.
• Act as the central point of coordination for all campaign-related activities.
• Facilitate alignment between internal stakeholders and external partners (agencies, media vendors, suppliers).

Campaign Operations & Process Management

• Implement and maintain centralised tracking systems to provide full visibility of campaign lifecycles.
• Drive process optimisation to improve efficiency, accuracy, and scalability of campaign execution.
• Identify workflow bottlenecks and proactively implement solutions to improve delivery.

Budget & Compliance Management

• Manage campaign budgets, including purchase order (PO) tracking and reconciliation.
• Ensure financial accuracy and compliance with internal policies and procedures.
• Monitor campaign spend and flag risks or variances proactively.

Performance & Reporting

• Track and analyse campaign performance against defined objectives and KPIs.
• Provide regular status updates and performance reports to stakeholders.
• Use insights to optimise current and future campaign performance.

Stakeholder Management

• Lead regular status meetings, ensuring accountability and follow-through across all teams.
• Build and maintain strong working relationships with internal and external stakeholders.
• Communicate effectively to manage expectations and resolve issues.

Minimum Requirements

• Bachelor’s degree in Marketing, Communications, or a related field (or equivalent practical experience).
• 5–7 years’ experience in marketing operations, campaign management, or digital advertising.
• Minimum of 2 years’ experience in a supervisory or management capacity.

Experience & Skills

• Proven experience managing cross-functional workflows across media, creative, and production teams.
• Demonstrated ability to implement centralised tracking systems and manage full campaign lifecycles.
• Strong background in process optimisation and operational efficiency.
• Experience with budget management, PO tracking, and financial reconciliation within a marketing environment.
• Excellent organisational and project management skills, with the ability to manage multiple campaigns simultaneously.
• High attention to detail and commitment to accuracy in timelines, deliverables, and compliance.
• Strong communication and negotiation skills.
• Ability to influence, collaborate, and drive alignment across diverse teams.
• Proactive mindset with a focus on continuous improvement.

Key Competencies

• Strategic Thinking
• Planning & Organising
• Stakeholder Management
• Attention to Detail
• Problem Solving
• Leadership & Accountability
• Communication & Collaboration

go to method of application »

Job Description

• iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 40 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple.
• Our iStore Assistant Manager is responsible to provide inspirational leadership to the iStore team and ensure that the iStore achieves or exceeds unit, financial and developmental targets in the iStore.
• Ensuring that the iStore becomes synonymous with anything Mac in the customers eyes. Overall responsibility and accountability for the iStore customer experience and target achievement. Lead teams, provide supportive feedback, and ensure both team members and customers have a valued experience.

You need to have:

• Matric and tertiary preferred
• 3+ Years managing sales teams
• Retail operations experience and knowledge
• Leadership experience
• Matrix management capability to ensure co-operation across business functions
• Proven ability to work in a fast-paced environment, desire to learn quickly, being agile and nimble whilst thinking strategically
• Customer Focus
• Situational Awareness
• Organisation and Planning
• Effective Communication

go to method of application »

Job Description

• iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 40 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple. 
• The iStore Technical Support Technicians are a combination of technically strong individuals with great people skills.  
• Your role would be to provide technical support to the iStore customers, through trouble shooting, resolving technical issues and software support. You will also provide training and assistance to iStore customers when required as well as exceptional and professional quality support service.

You need to have:

• Completed Matric and IT qualification (minimum A+/N+)
• Experience in Helpdesk/1st Line Support

The right person for this role is someone with

• Tenacity,  that demonstrating enthusiasm and urgency, as well as striving for excellence, when it comes to achieving results and dealing with challenges
• Conflict Management, Managing complexity, disagreement, and conflict effectively and smoothly 
• Situational Awareness, Understanding the situation, demonstrating the right attitude, and taking timely action 
• Learning and Development, Open, motivated, and proactively seek learning and development opportunities

Apply today!

go to method of application »

Job Description

• At iStore, we’re more than just a retail environment — we’re a hub for innovation, technology, and exceptional customer experiences. As Africa’s largest Apple Premium Reseller, we pride ourselves on bringing world-class products and services to our customers while creating an environment where our people can grow, thrive, and do meaningful work.
• If you’re passionate about technology, driven by performance, and excited by the opportunity to be part of a fast-paced, customer-centric business, then iStore is where you belong.
• The Product Manager is accountable for the quality, accuracy, and commercial performance of iStore's product catalogue across all markets. Leading a team of three Product Coordinators, this role ensures that every product across every site is in the best possible state to convert — from on-site search and discoverability through to category structure, listing accuracy, and merchandising. The Product Manager works closely with the Head of Digital commerce to align product activity with broader commercial and campaign priorities.

KEY RESPONSIBILITIES

• Own the end-to-end product strategy across all active and pipeline markets, ensuring the catalogue is consistently optimised to drive on-site conversion and revenue performance.
• Lead, develop, and manage a team of three Product Coordinators, setting clear priorities and maintaining a high standard of output quality across the team.
• Define and enforce product standards across all markets, including listing quality frameworks, SEO guidelines, category structures, and merchandising best practices.
• Drive the product onboarding process for new country launches, working cross-functionally to ensure all SKUs are localised, accurate, and live on time.
• Monitor and analyse product and search performance data across all markets, translating insights into actionable improvements for the team.
• Collaborate with the Conversion Leads to align product content and merchandising with campaign activity and promotional planning.
• Work with the technology and platform teams to ensure Magento and Shopify are configured optimally for product performance across all markets.
• Serve as the primary escalation point for product-related issues across all markets, ensuring timely and effective resolution.
• Must be prepared to get into the detail and get involved fro listings to strategy
• Report regularly to the Head of Digital Commerce on catalogue health, search performance, and conversion contribution.

SKILLS & EXPERIENCE REQUIRED

• 4+ years of experience in an eCommerce product management or merchandising role, with at least 1–2 years in a team leadership capacity
• Proven track record of driving on-site conversion improvement through product and catalogue management
• Hands-on experience with Magento and Shopify at a management or configuration level
• Strong analytical capability with the ability to interpret performance data and translate it into commercially relevant actions
• Experience leading multi-market or international eCommerce product operations
• Strong communication and stakeholder management skills
• Ability to set strategic direction while remaining hands-on when required

DESIRABLE

• Experience with product information management (PIM) tools and data feed management
• Understanding of A/B testing and CRO as they relate to product page performance

go to method of application »

Job Description

• At iStore, we’re more than just a retail environment — we’re a hub for innovation, technology, and exceptional customer experiences. As Africa’s largest Apple Premium Reseller, we pride ourselves on bringing world-class products and services to our customers while creating an environment where our people can grow, thrive, and do meaningful work.
• If you’re passionate about technology, driven by performance, and excited by the opportunity to be part of a fast-paced, customer-centric business, then iStore is where you belong.
• The QA & Project Support Administrator provides two critical functions across the eCommerce division: quality assurance of digital content and site experiences, and project coordination support to ensure the team's initiatives are tracked, documented, and delivered effectively. This is a newly created role within iStore’s eCommerce structure, designed to provide the division with a reliable operational backbone — someone who catches errors before they go live, keeps projects moving, and ensures the team has the administrative infrastructure it needs to operate at pace.
• The role suits a highly organised, detail-oriented individual who is comfortable moving between QA testing, project tracking, and administrative support within a fast-moving digital environment.

KEY RESPONSIBILITIES

Quality Assurance

• Conduct structured QA checks across all eCommerce sites and apps prior to the launch of new content, campaigns, promotional mechanics, product updates, and platform releases.
• Maintain a QA checklist framework for all key content and release types, ensuring a consistent and thorough approach to pre-launch sign-off across the division.
• Identify, log, and track defects and content errors using the team's bug-tracking or project management tool, following up with the relevant teams to ensure timely resolution.
• Perform cross-device and cross-browser testing for key site updates, ensuring a consistent customer experience across all supported platforms.
• Support the eCommerce team with catalogue QA, localisation checks, and periodic site audits.
• Maintain a clear record of all QA activity, providing a log of what was tested, what was found, and the resolution status of all identified issues.

Project Support & Administration

• Maintain and update the division's project tracker, ensuring all active initiatives are accurately documented with owners, deadlines, and status at all times.
• Coordinate project meetings across the eCommerce team, preparing agendas, capturing actions, and following up on outstanding items after each session.
• Support the Digital Delivery lead with the preparation of internal reports, performance summaries, and presentation materials.
• Assist in the onboarding of new team members by preparing documentation, setting up access, and coordinating induction logistics.
• Manage the eCommerce division's shared documentation, filing systems, and process libraries, ensuring all SOPs and reference documents are up to date and accessible.
• Act as a coordination point between the eCommerce team and external suppliers or agencies, tracking deliverables and flagging risks to the eCommerce Manager.
• Support the planning and logistics of key trading events, launches, and team activities as required.

SKILLS & EXPERIENCE REQUIRED

• 2–3 years of experience in a QA, project coordination, or digital administration role
• Strong attention to detail with a methodical and structured approach to testing and documentation
• Familiarity with project management tools such as Asana, Monday.com, Jira, or Trello
• Experience conducting content or functional QA in a digital or eCommerce environment
• Excellent organisational skills with the ability to manage multiple workstreams simultaneously
• Strong written communication skills for producing clear defect reports, meeting notes, and process documentation
• Proficient in Microsoft Office or Google Workspace, particularly Excel/Sheets and PowerPoint/Slides
• A proactive, can-do attitude with a willingness to support across a wide range of tasks

DESIRABLE

• Exposure to eCommerce platforms such as Magento or Shopify
• Familiarity with cross-browser and cross-device testing tools
• Experience in a fast-paced retail or digital commerce environment
• Portuguese language skills advantageous given market expansion plans