Job Opportunities at Nedbank

Job Purpose

This is a front office role within Leveraged and Diversified Finance, which is part of the greater Investment Bank. Leveraged and Diversified Finance is focused on originating, implementing and maintaining term funding transactions (Investment Grade, Leveraged, Preference Shares, Mezzanine). The sectors that are covered are as follows: Private Equity, Investment Holding Companies, BEE, Family Offices, Healthcare, Pharmaceuticals, FMCG, Retail, Travel & Leisure, General Industrials and Services, Automotive and Financial Institutions (Insurers and Asset Managers).  

Job Responsibilities

• Meaningfully contribute to the Leverage and Diversified Finance unit within Debt Finance.
• Contribute to revenue generation, with acceptable risk adjusted return.
• Grow Leverage and Diversified Finance’s market share by supporting Senior Transactors, building networks, and contribute to developing Nedbank CIB’s brand.
• Assist Senior Transactors to implement and close transactions by sharing your professional skills, completing deal assessments, running various pricing scenarios & debt scoping financial models, structuring the transaction, and presenting well written credit applications to the Credit Committee.
• Monitor market trends by researching and recording market developments, competitor activities and innovation of products and services.
• Contribute to innovation and product development in Leverage and Diversified Finance.
• Support Senior Transactors to grow bank wide profitability by attracting and retaining clients and supporting cross-sell to relevant product areas.
• Deliver quality structured funding solutions to meet requirements of existing and potential customers.
• Manage portfolio risk to maintain profitability and acceptable credit loss ratios.
• Manage risks by ensuring compliance with the relevant credit, investment and compliance policies of the bank.
• Identify and mitigate operational risk by implementing controls.
• Build and sustain trusting internal and external relationships and alliances across functional and organizational boundaries through collaboration with relevant stakeholders.

Essential Qualification - NQF Level

• Professional Qualifications/Honour’s Degree (Commercial/Legal/Sciences/Accounting).

Preferred Qualification

• CA(SA) / ACCA / MBA / CFA / Relevant Postgraduate Qualification.

Minimum Experience Level

• 3+ years relevant experience with a demonstrated track record of originating, structuring and executing term funding transactions in the sector highlighted above.

Technical / Professional Knowledge

• Business Acumen
• Business principles
• Business writing
• Data analysis
• Governance, Risk and Controls
• Principles of financial management
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Research methodology
• Relevant product knowledge

Behavioural Competencies

• Applied Learning
• Communication
• Collaborating
• Building partnerships
• Managing Work
• Technical/Professional Knowledge and Skills

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Job Purpose

This is a front office role within Leveraged and Diversified Finance, which is part of the greater Investment Bank. Leveraged and Diversified Finance is focused on originating, implementing and maintaining term funding transactions (Investment Grade, Leveraged, Preference Shares, Mezzanine). The sectors that are covered are as follows: Private Equity, Investment Holding Companies, BEE, Family Offices, Healthcare, Pharmaceuticals, FMCG, Retail, Travel & Leisure, General Industrials and Services, Automotive and Financial Institutions (Insurers and Asset Managers).   

Job Responsibilities

• Meaningfully contribute to the Leverage and Diversified Finance unit within Debt Finance.
• Contribute to revenue generation, with acceptable risk adjusted return.
• Grow Leverage and Diversified Finance’s market share by supporting Senior Transactors, building networks, and contribute to developing Nedbank CIB’s brand.
• Assist Senior Transactors to implement and close transactions by sharing your professional skills, completing deal assessments, running various pricing scenarios & debt scoping financial models, structuring the transaction, and presenting well written credit applications to the Credit Committee.
• Monitor market trends by researching and recording market developments, competitor activities and innovation of products and services.
• Contribute to innovation and product development in Leverage and Diversified Finance.
• Support Senior Transactors to grow bank wide profitability by attracting and retaining clients and supporting cross-sell to relevant product areas.
• Deliver quality structured funding solutions to meet requirements of existing and potential customers.
• Manage portfolio risk to maintain profitability and acceptable credit loss ratios.
• Manage risks by ensuring compliance with the relevant credit, investment and compliance policies of the bank.
• Identify and mitigate operational risk by implementing controls.
• Build and sustain trusting internal and external relationships and alliances across functional and organizational boundaries through collaboration with relevant stakeholders.

Essential Qualification - NQF Level

• Professional Qualifications/Honour’s Degree (Commercial/Legal/Sciences/Accounting).

Preferred Qualification

• CA(SA) / ACCA / MBA / CFA / Relevant Postgraduate Qualification.

Essential Certifications

• CA(SA), CFA

Minimum Experience Level

• 3+ years relevant experience with a demonstrated track record of originating, structuring and executing term funding transactions in the sector highlighted above.

Technical / Professional Knowledge

• Business principles
• Business terms and definitions
• Business writing
• Data analysis
• Governance, Risk and Controls
• Industry trends
• Microsoft Office
• Principles of project management
• Relevant regulatory knowledge
• Oral and written communication techniques

Behavioural Competencies

• Communication
• Continuous Learning
• Collaborating
• Stress Tolerance
• Quality Orientation
• Technical/Professional Knowledge and Skills

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Job Purpose

We are looking for an experience Credit Analyst to join our team. In this role you will be required to assess credit risk of existing portfolio so that risk is managed and mitigated in line with the banks credit policy. We look forward to reviewing your application.

Job Responsibilities

• Review existing portfolio to ensure alignment with bank's credit policy and to identify cross-sell opportunities by gathering and analysing relevant information.
• Prepare credit applications and make recommendations based on the findings, within credit parameters.
• Achieve targets by using management information systems to measure performance.
• Support the achievement of service level agreement standards by understanding client needs,  providing guidance and recommendations and responding timeously.
• Contribute to external client satisfaction by sharing knowledge and developing skills of client service team members and other stakeholders.
• Build relationships with internal stakeholders by attending meetings and supporting their strategies.
• Manage risk by monitoring reports, including excess report, within expected timeframes, identifying potential risks and taking corrective action to ensure risk compliance.
• Measure compliance, identify risk and make recommendations for achieving compliance by using current information and other resources available.
• Monitor covenant's by obtaining latest financial information, measuring compliance and reporting breaches.
• Sign off conditions of approval within required timeframes by checking the information called for.
• Verify that security is in place by gathering all required information.
• Ensure Nedbank Group Rating requirements are met, including Basel, and Moody's, by reviewing accounts and identifying risks.
• Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, websites and attending sessions.
• Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
• Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
• Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed, experience practiced and certifications obtained and/or maintained within specified time frames.
• Ensure information is provided correctly to stakeholders by maintaining knowledge  sharing knowledge with team.
• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc.)
• Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
• Identify and recommend opportunities to enhance processes, systems and policies and support implementation of new processes, policies and systems.

Experience Level

• Minimum 3 years experience gained in a similar role in a financial environment.
• Business Banking experience / exposure

Qualification

• NQF Level 5 or 6 qualification (Degree or diploma) that includes accounting.
• Matric / Grade 12 / National Senior Certificate

Type of Exposure

• Working with a group or independently to identify alternative solutions to a problem 
• Managing conflict situations 
• Building and maintaining effective cross-functional relationships with internal and external stakeholders 
• Sharing information in different ways to increase others' understanding 
• Managing customer expectations 
• Comparing two or more sets of information 
• Working in a fast-paced and changing environment 
• Tracking actuals against targets 
• Working in a team 
• Working with spread sheets 

Technical / Professional Knowledge

• Administrative procedures and systems 
• Banking procedures 
• Data analysis 
• Governance, Risk and Controls 
• Relevant regulatory knowledge 
• Business writing skills 
• Industry specific knowledge 
• Knowledge of financial markets 
• Nedbank vision and strategy 
• Relevant Nedbank Human Resources policies and practices

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Job Purpose
Nedbank is looking for a Digital Designer. The ideal candidate will have built on their skills and abilities as a Graphic/Digital Designer by combining graphic design with animation to create short videos and presentations. The individual must be a team player, conceptually strong and highly skilled in design and layout. S/he must be able to handle jobs from concept through to creative design and roll-out. The incumbent will be part of a team that is responsible for the production of digital content across websites, social media, eMailers, motion graphics and digital banners. 

Job Responsibilities

• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc.).
• Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
• Identify and recommend opportunities to enhance processes; systems and policies and support implementation of new processes; policies and systems.
• Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters; websites and attending sessions.
• Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
• Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames.
• Ensure information is provided correctly to stakeholders by maintaining knowledge sharing knowledge with team.
• Provide input on activities for relevant marketing reports by collecting information on status and results.
• Co-ordinate tasks; resources and internal and external stakeholders to support the implementation of activities.Meet financial objectives by co-ordinating activities in line with budget requirements.
• Support the Marketing Plan including the Client Value Proposition (CVP) by aligning activities within the business.

People Specification

• Essential Qualifications - NQF Level
• Matric / Grade 12 / National Senior Certificate

Preferred Qualification

• Relevant Bachelors Degree or National Diploma or IMM Degree at NQF Level 6

Type of Exposure

• 5+ years’ experience in agency or inhouse design studio.
• Strong conceptual designer 
• Proficient in Adobe suite such as, Photoshop, Lightroom, Illustrator, InDesign, After Effects, Premier Pro, Dreamweaver and XD 
• Have good understanding of all digital media and social channels.
• Must have experience working with media chase list/creative matrix 
• Must perform well within a high pressure environment
• Excellent in working with teams and independently
• A great eye for design with attention to detail
• Knowledge of the industry and new technologies
• The ability to present own work when needed 
   
• Minimum Experience Level
• 5+ years in digital agency studio environment in a graphic/multimedia/digital designer capacity
• Technical / Professional Knowledge
• Proficient in Adobe suite such as, Photoshop, Lightroom, Illustrator, InDesign, After Effects, Premier Pro, Dreamweaver and XD 
• Experience in a digital marketing agency would be highly advantageous 
• Experience in digital user experience and CX 
• Highly organised with meticulous attention to detail and an ability to work independently and within a team 
• Strong digital project management skills with experience in all digital platforms    
• Ability to negotiate deadlines, deliverables and expectations with clients 
• Ability to meet deadlines timeously at a high delivery standard 
• Proven understanding of the digital production process and the ability to run projects efficiently 
• Solid understanding of all design formats
• Natural flair and passion for design 
• Take initiative and be self-lead on project 
• Strong portfolio 
• Highly motivated
• Very imaginative 
• Professional attitude

Behavioural Competencies

• Communication
• Collaborating
• Initiating Action
• Work Standards
• Building partnerships
• Managing Work

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Job Purpose

The purpose of this role is to provide support to the design team by ensuring the team can efficiently and effectively work through internal and external processes that enables active collaborate and stakeholder communications. The candidate will be responsible to manage and drive a client centric point of view, identify issues within existing processes and determine root cause and advise on structural solutions with the help of specialist staff. The Identity and Data Access Governance team are required to enable specialized capabilities through Trends, insights and suggested improvements into the overall architecture, models, frame works, designs and configuration of the Sailpoint Identity IQ solution.

Job Responsibilities

• Provide a support function with focus on Tools, Process and Governance, Infrastructure, Retention, Education, Evangelization, Budget, Headcount, Resource Management and Onboarding.
• Drive a client centric view point with the internal team.
• Provide guidance on decision making and organising for internal processes.
• Drive the prioritisation of  multiple tasks in fast paced environment.
• Ensure flexibility and tolerance for ambiguity in regards to processes with a preference for client centric outcomes
• Deliver on due dates through the timeous documenting and scheduling of reviews.
• Oversee service level agreements with the help of specialist staff and enablement teams by managing and tracing the SLA reviews and by updating appropriate registers and plans accordingly.
• Identify problems, determine the root cause and inform structural solution with the help of specialist staff.
• Monitor and follow up on issues that cause problems to the relevant stakeholders, as well as tracking and monitoring solutions where it applies to their domain of expertise.
• Help drive internal teams to meet their deadlines.
• Manage the implementation of the Knowledge Management Plan and systems, policies and processes.
• Promote Knowledge Management principles, processes and procedures to encourage collaboration and information sharing.
• Produce and distribute management reports by collating the required information.
• Identify and recommend opportunities to enhance processes, systems and policies and document and support implementation of new processes, policies and systems.
• Ensure attention to detail and time management are applied to internal processes.
• Create internal synergy by providing information on progress.
• Work closely with stakeholders to onboard new resources to the team and educate them on policies, systems and processes within the bank.
• Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
• Ensure information is provided correctly to stakeholders by maintaining knowledge sharing within the team.
• Actively work towards building a network across all areas in the bank.
• Prioritize and manage tasks based on delivery dates.
• Do conflict management for the team or internal processes they are responsible for.uct business negotiation for the internal processes they are responsible for.
• Manage and facilitate collaboration amongst diverse skillsets, including designers, product owners and developers.
• Use, establish and maintain effective working relationships with other employees and external stakeholders, through the use of customer service skills.
• Meet internal client needs by sending necessary communications to the targeted audience.
• Support the achievement of the  business strategy, objectives and values
• Stay abreast of developments in field of expertise
• Ensure personal growth and enable effectiveness in performance of roles and responsibilities 
• Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.).
• Participate and support corporate responsibility initiatives for the achievement of business strategy
• Seek opportunities to improve business processes, models and systems though agile thinking.

Key Responsibilities

• Analyse data, processes, and problems to formulate solution based on organisational boundaries, architectures, and constraints: Needs to be achievable and operational, must push boundaries when required and continuously push for improvements. Understand constraints and risk and make the necessary trade-offs.
• Stay current with industry trends and how they might impact or improve the current tools, training, and support for the Identity IQ solution. Keeping abreast of the technical landscape and how it fits together.
• Support development of IAG & IAM strategies, roadmap, and architecture. Including supporting industry standards, regulatory compliance, and customer business requirements.
• Establish frameworks, standards and guidelines for Access Governance integration and grow maturity and skills in this specialist domain.
• Actively define, drive, and deliver change management strategies enabling customers and stakeholders of the value adding benefits.

Essential Qualification

• Matric/Grade 12/National Senior Certificate
• Relevant Business- or Information Technology related degree or equivalent qualification

Type of Exposure

• Working with a group to identify solutions to a problem
• Completing various administrative duties
• Sharing information in different ways to increase clients understanding
• Comparing two or more sets of information
• Communicating with various levels internally and externally
• Managed budgets
• Understanding of internal systems and data integrity
• Checking accuracy of reports and rec
• Building and maintaining effective relationships
• Working with diverse teams and people

Minimum Experience Level

• 2 - 4 years work experience (Design, Analysis or Operations)

Advantageous experience (not a disqualifier):

• Understanding of business and systems landscapes within the greater Nedbank environment
• Experience in system interfacing and resolution of inter-system integration.
• Experience in a relevant information security, Risk or related business environment 
• Knowledge of security concepts in the broader Access Management related environment
• Knowledge of Sailpoint Identity IQ
• Experience with communication strategies

Skills (Technologies, systems or software knowledge etc.):

• Inquisitive by nature, with attention to detail
• Strong data skills including Data visualization
• Understanding of internal systems and data integrity

Technical / Professional Knowledge

• Microsoft Office
• Project Management
• Budgeting
• Resource allocation principles
• Written and verbal communication skills
• Financial Accounting Principles

Behavioural Competencies

• Planning and Organizing
• Decision Making
• Building Partnerships
• Continuous Improvement
• Initiating Action
• Quality Orientation
• Adaptability
• Stress Tolerance

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Job Purpose

To lead, guide, support and coach front-line staff to execute effectively upon the business strategy, enabling the delivery of banking solutions to relevant market segments;  ensure client centric experiences that builds sustainable client relationships.

Job Responsibilities

• Ensure team deliver on all targeted products and services as measured through the relevant client management systems and the contribution statement.
• Achieve quality and turnaround standards through relevant systems, processes and procedures.
• Understand and respond to client's business, personal and household needs.
• Understand and apply the bank's risk and credit policy and manage client expectations accordingly.
• Improve team efficiency and effectiveness continuously.
• Respond within agreed timelines to tasks and responsibilities deployed onto the relevant systems. 
• Build sound client relationships with staff and instil trust amongst clients that Nedbank is best placed to manage the complexity of their business, personal and household requirements.
• Lead teams to build and maintain effective professional relationships with low to high value profile clients through contact management.
• Lead teams to engage clients and in a manner that is relevant to their specific circumstances.
• Manage bankers to unearth sales / solution opportunities and to create advocates among their clients.
• Support teams to deliver quality client engagements.
• Manage escalated client complaint to ensure agile resolution.
• Ensure and apply compliance with Risk standards by completing specified compliance training and ensuring that teams complete theirs.
• Ensure teams execute on the client centric objectives.
• Ensure adherence to relevant systems, processes, standards, protocols, procedures and take corrective action where necessary.                                      
• Improve client service delivery when providing tailor made financial solutions and client service.
• Manage performance of staff through regular engagements.
• Review team's work output and deliverables and ensure corrective action is taken.
• Mentor and coach staff on identified performance gaps and track corrective action.
• Create a collaborative environment of teamwork that will ensure motivated staff that shares knowledge and information to enable decision making.
• Stay abreast in field of expertise and deliver on the expectations from stakeholders.
• Maintain a capable high performing team and  ensure an environment for optimal performance.
• Ensure self and team understand and embrace the Nedbank Vision and Values.
• Manage the on boarding process of new employees.
• Attend and apply learning from relevant training programs. 
• Ensure transformational targets are met for own team through consideration of targets during the staff recruitment, retention  and training process and utilising suppliers listed on the preferred supplier list. Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives.
• Participate in culture surveys and address issues raised to improve results through the implementation of action plans.
• Create a client service culture through various required interventions.
• Support and encourage staff to participate and support corporate responsibility initiative.
• Achieve operational excellence by supporting the implementation of business optimisation improvement through team engagement.

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate
• Advanced Diplomas/National 1st Degrees

Minimum Experience Level

• Minimum 7 years in a banking environment.

Behavioural Competencies

• Adaptability
• Aligning and Executing Sales Strategy
• Coaching the Sales Team
• Delegation and Empowerment
• Driving Innovation
• Guiding Sales Transformation
• Making Sales Operations Decisions
• Targeting Sales Opportunities

Technical / Professional Knowledge

• Business terms and definitions
• Communication Strategies
• Governance, Risk and Controls
• Credit management principles and requriements
• Principles of financial management
• Banking procedures
• Business Acumen
• Relevant regulatory knowledge
• Business writing skills
• Microsoft Office

Closing Date: 25th, July 2022

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Job Purpose

• To recover debt and assets by following internal and legal processes and procedures resulting in reduced costs and losses for the bank.

Job Responsibilities

• Ensure internal and external stakeholders perform within agreed turnaround time and Service Level Agreements by monitoring the accounts.
• Rehabilitate accounts by contacting, negotiating, concluding and monitoring arrangements with client and authorised third parties.
• Reduce and manage impairments and credit loss ratio by applying the appropriate actions including drawing daily reports and distributing to relevant stakeholders.
• Maintain client satisfaction by responding to general queries on risk or arrears timeously.
• Contribute to team dynamics by sharing knowledge and ideas.
• Build and maintain business relationships with internal and external stakeholders by sharing performance expectations.
• Ensure client account status are correct by checking the account history details on the system.
• Keep the customer profile updated by site visit, sending letters, statements and attach proof on the profile.
• Prioritise customer accounts by grading all accounts into risk categories and age analysis.
• Minimise potential loss to the bank by implementing the collection process and strategy.
• Ensure to comply with policies, procedures and regulations by following prescribed processes and mandates.
• Notify clients of dormant /excess or arrears accounts by preparing and sending relevant correspondence.
• Outline progress and planned actions for the forthcoming month by meeting with stakeholders on a monthly basis.
• Escalate high risk matters (liquidation, deceased estates, absconsion, alienation, debt review, bad debt write-off, business rescue, arrear accounts, etc..) by distributing to relevant stakeholders.
• Improve workflow and time management efficiencies by proactive planning and implementing credit control process
• Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, websites and attending sessions.
• Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
• Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers
• Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed, experience practiced and certifications obtained and/or maintained within specified time frames.
• Ensure information is provided correctly to stakeholders by maintaining knowledge  sharing knowledge with team.
• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
• Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
• Identify and recommend opportunities to enhance processes, systems and policies and support implementation of new processes, policies and systems.

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate

Preferred Qualification

• Certificate: Credit Management

Minimum Experience Level

• 2 years experience in credit collections

Technical / Professional Knowledge

• Banking knowledge
• Business terms and definitions
• Data analysis
• Governance, Risk and Controls
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Negotiation skills
• Product Knowledge
• Relevant Nedbank Human Resources policies and practices
• Administrative procedures and systems

Behavioural Competencies

• Communication
• Collaborating
• Decision Making
• Stress Tolerance
• Work Standards
• Managing Work

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Job Purpose

Deliver investment advice; performance and service relative to applicable benchmarks through the application of research generated ideas to private client portfolios with the aim of delivering investment objectives.

Job Responsibilities

• Participate in the Investment Strategy Committee meeting- put forward investment views with regard to asset allocation and buying / selling shares and other financial instruments for discussion and debate
• Apply decisions taken at Investment Strategy Committee to individual client portfolios where applicable by transacting on them.
• Ongoing review of client portfolios through checking relative to investment objectives and relevant benchmarks
• Provide considered changes to client portfolios within the framework of clients’ needs and objectives through transacting in financial instruments.
• Ensure that all considered changes are in accordance with the house view through execution in order to achieve investment outcomes in line with mandate objectives.
• Support wealth managers by presenting to clients on the status of their portfolio and other investment related items
• Build professional relationships through participating in client/ Bank functions.
• Resolve investment issues raised by the client by examining their concerns providing feedback
• Participate in creating a culture of idea generation, continuous learning and shared knowledge.
• Identify training courses and career progression for self through input and feedback from leadership.

People Specification

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate
• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• Chartered Financial Analyst (CFA), or currently studying therein.
• CA(SA)
• Honours or higher degree in Finance

Essential Certifications

• Certified Financial Planner (CFP)

Preferred Certifications

Minimum Experience Level

• 2-5 years in a similar environment

Technical / Professional Knowledge

• Business terms and definitions
• Business writing
• Communication Strategies
• Data analysis
• Governance, Risk and Controls
• Industry trends
• Microsoft Office
• Principles of financial management
• Principles of project management
• Relevant regulatory knowledge

Behavioural Competencies

• Applied Learning
• Building Customer Loyalty
• Communication
• Collaborating
• Decision Making
• Managing Work
• Technical/Professional Knowledge and Skills

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Job Purpose

Our Loyalty and Rewards Business Team is looking for an experienced Multiskilled Configurator to manage configuration and implement system requirements. Our ideal candidate should have previous experience in configuration as well as a strong working knowledge in Structured Query Language (SQL) & Customer Relationship Management system (CRM).

Job Responsibilities

• Manage Business Administration configuration
• Implement Configuration changes
• Implement system rules
• Configuration of marketing campaigns, customer notifications, marketing offers displayed in Member Portal and mobile application
• Manage Migration Plan and Execution
• Manage Production Issues
• Logging of incidents
• Conduct Problem solving and detailed root cause analysis
• Configure for QA environment
• Test and verify for QA environment
• Standby on technical deployments
• Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.

Minimum Experience Level

• 2 – 3 Years’ SQL Script writing experience 
• 2 – 3 Years’ Configuration Logic experience 
• 2 – 3 Years’ Loyalty and Reward programme experience within a Banking environment a must.
• Our ideal candidate is an individual that also has hands on experience working on Customer Relationship Management System (CRM) with a Business Rules Engine as well as Enterprise Resource System (ERP)

Qualification

• Matric / Grade 12 / National Senior Certificate
• Advanced Diplomas/National 1st Degrees
• Bcom Information Technology

Technical / Professional Knowledge

• Business Analysis
• Configuration Management
• Principles of project management
• Relevant software and systems knowledge
• SQL
• Systems analysis
• Systems integration
• Testing principles and processes
• Technical System Interfaces

Closing Date: 25th, July 2022

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Job Purpose

To use data driven insights to tell compelling stories about the bank’s performance through the use of dashboards and visualisations as well as to use analytical techniques to understand the economics of the bank; to interpret business results and to recommend innovative solutions.

Job Responsibilities

• Manage and maintain existing dashboards and tools and constantly seek ways to streamline the existing data value chain, from sourcing to ingestion through to loading, transformation and visualisation.
• Explore and develop new ways to streamline the current processes to gain more efficiencies and constantly improve the current Group Financial Control (GFC) dashboards.
• Deliver service to meet Nedbank internal client's requirements to enable all levels of management to spot opportunities and detect any problems early.
• Provide recommendations based on insights to different levels of management within Nedbank.
• Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI. Stay abreast of developments in field of expertise, ensuring personal and professional growth.
• Understand and embrace the Nedbank vision and values, leading by example.
• Deliver a world-class service through others by ensuring a client centric culture.
• Identify areas of resource inefficiencies and promote optimization.
• Optimize efficiency and embed correct values.
• Identify relevant development needs.
• Build depth of skills and knowledge in the team by sharing knowledge and insights.
• Ensure continuous improvement goals are achieved by creating an environment whereby self, is encouraged to challenge the status quo by initiating constructive debates

Minimum Experience Level

• 5 years experience in an MIS role
• Experience with data manipulation and visualisation tools such as MicroStrategy and PowerBi

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate
• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• Analytical Degree with Finance and Business knowledge

Technical / Professional Knowledge

• Capacity planning
• Change management
• Client service management
• Financial Accounting Principles
• Principles of project management
• Stakeholder management
• Strategic planning
• Talent management
• Business writing skills
• Management information and reporting principles, tools and mechanisms

Behavioural Competencies

• Earning Trust
• Communication
• Decision Making
• Continuous Improvement
• Optimizing Diversity
• Planning and Organizing

Closing Date: 25th, July 2022