Job Opportunities at Old Mutual South Africa

Job Description

• This role manages a sales team and distribution strategy and is accountable for the sales targets and profitability of the team, over periods of up to a year.
• The successful candidates must therefore comply with all FAIS requirements, including the Fit and Proper requirements of Honesty and Integrity (e.g. be clear of any offence relating to fraud, dishonesty and/or any professional misconduct) as well as competence and relevant qualifications.
• Manages sales & expense budget for a sales team in a branch against set targets.  
• Responsible for distribution strategy of products within a branch.
• Accountable for local marketing.
• Identifies & creates coordinated sales opportunities.
• Responsible for external networking & relationship building with key door openers.
• Ensures delivery of customer value.
• Manages, develops, appoints & trains sales agents.
• Responsible for 15-20 Sales Agents

Closing Date

24 April 2023

go to method of application »

Job Description

• This role manages a sales team and distribution strategy and is accountable for the sales targets and profitability of the team, over periods of up to a year.
• The successful candidates must therefore comply with all FAIS requirements, including the Fit and Proper requirements of Honesty and Integrity (e.g. be clear of any offence relating to fraud, dishonesty and/or any professional misconduct) as well as competence and relevant qualifications.
• Manages sales & expense budget for a sales team in a branch against set targets.  
• Responsible for distribution strategy of products within a branch.
• Accountable for local marketing.
• Identifies & creates coordinated sales opportunities.
• Responsible for external networking & relationship building with key door openers.
• Ensures delivery of customer value.
• Manages, develops, appoints & trains sales agents.
• Responsible for 15-20 Sales Agents

Closing Date

24 April 2023

go to method of application »

Job Description

• The Enterprise Architect (EA) is responsible for designing and overseeing the implementation of enterprise-wide business, information, data, application and technology architectures to ensure the organization's strategic goals and objectives are met. The EA will work closely with business and IT leaders, and other key stakeholders to understand their needs and propose business and technology solutions that enable the organization to meet its strategic objectives and optimize its processes and systems. The job requires complex thinking across all architectural domains, strategy work, business acumen, strong communication and analytical skills to ensure that the business has the appropriate IT and Business architecture to be successful.

Develop and maintain enterprise-wide business, information, integration, application, data and technology (BIDAT) architectures that supports the organization's strategic goals and objectives:

• Create and maintain a comprehensive enterprise architecture plans including as-is, transition and to-be architectures across each of the major architectural domains.
• Conduct regular reviews of the health and adequacy of existing architecture and make recommendations for changes or updates.
• Develop and implement processes to ensure that all new technology solutions are aligned with the enterprise architecture plans.

Collaborate with business leaders to understand their needs and develop technology solutions that optimize business processes and systems:

• Develop business architecture deliverables (business operating model, business process models, business capability model etc)
• Meet with business leaders to understand their requirements and challenges.
• Conduct assessments of current processes and systems to identify areas for improvement.
• Work with business leaders to develop technology solutions that address their needs and align with the enterprise architecture plan.

Lead a team of technology professionals to ensure the successful implementation of technology solutions:

• Assist technology leaders with the definition roles, competencies, skills and responsibilities for members of the technology team.
• Provide guidance and support to technology leader and team members as needed in specific technology issues or concerns.
• Review and recommend improvements to processes to ensure that technology solutions are implemented efficiently and effectively and are in alignment with designs, and technology standards.

Identify and evaluate emerging technologies and trends to identify opportunities for innovation and improvement:

• Stay up-to-date on emerging technologies and business and technology trends in the insurance industry.
• Conduct research and analysis to evaluate the potential impact of new technologies on the organization.
• Develop recommendations for how the organization can leverage new technologies to improve its processes and systems.

Ensure technology solutions are scalable, flexible, and secure, while also meeting regulatory requirements:

• Define and maintain technology standards and guidelines to ensure that all solutions meet required non-functional requirements, security and regulatory requirements.
• Work with IT and Information Security to ensure all patterns, guidance and technology capabilities are available to meet the security needs of the organisation and ensure that plans are in place to implement any new threats or vulnerabilities that the security teams have identified.
• Ensure that all technology solutions are scalable and flexible enough to meet the organization's changing needs.
• Develop and maintain technology standards and guidelines to ensure consistency across the organization:
• Define and document EA principles, policies, practices, standards and guidelines.
• Develop processes to ensure that all technology solutions adhere to these standards and guidelines.
• Conduct regular reviews to ensure that all technology solutions remain compliant with the standards and guidelines.
• Ensure that the organisation makes use of an appropriate Architecture tool and repository with appropriate underlying Architecture meta-models and frameworks.
• Ensure that the Architecture repository is populated with all the models/catalogues that are required to accurately depict the as-is architecture and can be used for model based solution analysis and design to convey the required changes to the architecture.

Provide technical guidance and support to other technology professionals within the organization:

• Serve as a subject matter expert on technology issues.
• Provide guidance and support to other technology professionals within the organization.
• Develop and deliver training programs to ensure that all technology professionals have the necessary skills to perform their jobs effectively.
• Develop and publish position papers and recommendations on the adoption of new technologies or design patterns to be used within the organization.
• Provide guidance and assistance to solutions architects in the development of project-based solutions or the implementation of new technologies to ensure solutions are aligned with the enterprise’s future-state architecture vision.
• Assist in developing and ensuring the analysis and design artefacts used by the solution architects are of an appropriate standard and are developed and maintained within the Architecture repository.
• Identify and socialize reuse and synergy opportunities across the enterprise.
• Identify and ensure plans are in place to reduce technical debt across the enterprise.
• Monitor the as-is architecture and the planned solution portfolio to identify opportunities to address misalignment between actual and planned (transition) architectures
• Quality people practices
• Align own behaviour with the organisation culture and values.
• Share and transfer product, process and systems knowledge to colleagues.
• Ensure achievement of own performance objectives.
• Actively share information with other team members regarding successes, issues, trends and ideas.
• Actively participate in own professional development and career path.
• Actively promote a culture of learning and high performance culture amongst team members.

Experience, Knowledge & Skills Required

• Bachelor's degree in Computer Science, Information Technology, or a related bachelor’s degree.
• Masters Degree in Business Administration is advantageous.
• Over 10 years of experience in information technology, with at least 5 years of experience working as an enterprise architect.
• TOGAF Certified Architect
• Certified Cloud Architect (AWS/Azure) is advantageous
• Strong understanding of enterprise architecture and other domain frameworks such as Zachman, ArchiMate, DAMA, APQC etc
• Experience in leading technology teams and managing complex technology projects.
• Demonstrated experience developing and implementing enterprise-wide technology and application architectures.
• Strong understanding of cloud-based technologies and their implementation.
• Experience with Agile development methodologies.
• Excellent written and verbal communication skills.

Closing Date

30 April 2023

go to method of application »

Job Description

Old Mutual Finance is seeking a mathematical minded individual keen on contributing to the development and application of predictive models in the credit and transactional banking fields.

• Design, produce, analyze and document a range of predictive models across the credit life cycle and transactional banking space.
• Prepare monthly model validation reports in line with approved policy.
• Continuously research and assess new processes for scorecard development and enhancement.

What you will need to succeed in the role:

• Degree with Stats/Math/Applied Maths/Financial Risk Management/Data Science/Engineering/Computer Science or related disciplines.
• SQL proficiency.
• R or Python proficiency.
• Exposure to extracting data from databases is preferable.
• Minimum 1 years’ working or post-grad experience in building a scoring or predictive model.

Skills

• Active Learning, Change Agility, Credit Risk Analysis, Predictive Modeling, Problem Solving & Analytical, Python (Programming Language), R Code, Statistical Data Analysis

Education

• Bachelor of Commerce Honours (BCom Hons): Mathematical Sciences (Required), Bachelor of Engineering (BEng) (Required), Bachelor of Science Honours (BSc Hons): Applied Mathematics (Required), Bachelor of Science Honours (BSc Hons): Computer and Information Science (Required), Bachelor of Science Honours (BSc Hons): Mathematical Sciences (Required), Bachelor of Science Honours (BSc Hons): Physics (Required)

Closing Date

22 April 2023

go to method of application »

Job Description

• This role presents the opportunity to shape the new IFRS17 reporting standard by providing leadership in embedding IFRS17 reporting within OMART and having oversight of the entire reporting process.
• Old Mutual Alternative Risk Transfer Limited (OMART) is looking for a suitably qualified individual for a role as a Senior Actuarial Supervisor. This position within OMART, offers you the opportunity to form part of the actuarial team of a diverse, growing business that enables innovation in Insurance through Old Mutual and InsureTech companies.
• OMART is a dynamic life insurance company, and regularly interacts with various specialist areas within Old Mutual, both within and outside this business unit.
• Being a separately managed company with various internal and external clients, the successful candidate will play an important role in the reporting requirements, product & pricing approvals and governance framework of OMART and its clients.
• This role provides you with the opportunity to interact with a variety of internal and external stakeholders, get a full overview of running a life insurance company while driving innovation and transformation of the South African life insurance market.

The successful incumbent could be based in Cape Town or Johannesburg.

Performing and reviewing technical actuarial work, using data, processes and complex systems with minimal guidance. This includes the following:

• Managing output of actuarial specialists in producing valuations on an IFRS17 basis, providing insights into results and drafting valuation reports.
• Supporting with alignment between IFRS17 and SAM Regulatory solvency calculations
• Reviewing calculations for dividend declarations, board reports, product sign-offs and ad-hoc requests.
• Producing regular and ad-hoc experience/financial reports.
• Driving IFRS17 implementation and embedding processes within the business.
• Responsible for the technical accuracy and implementation of work, including managing output of actuarial students
• Liaising with stakeholders within OMART, including the OMART MD and board
• Liaising with stakeholders within the Old Mutual group, such as OMART’s Head of Actuarial function, legal and compliance advisers and other Group Actuarial Functions.
• Liaising with external stakeholders such as cell captive clients, reinsurers and the Prudential Authority
• Support the OMART team with new cell and product launches, particularly in considering the impact of IFRS17 and how these products should be valued.
• Translate market, client and financial data analysis results into client-friendly reports and presentations.

Requirements:

• Senior actuarial student making good exam progress
• Substantial actuarial experience
• IFRS 17 or Regulatory Solvency valuations experience
• Strong technical skills and attention to detail
• Good interpersonal skills and the ability to work in a team and across teams
• Ability to plan and prioritise, make decisions, and deliver on time
• Ability to work on multiple deliverables and manage expectations
• Motivated self-starter who takes accountability, takes initiative and innovates
• Ability to influence stakeholders to achieve delivery
• Good interpersonal and communication skills
• Proficiency in Microsoft Office (Word, Excel, Powerpoint, Access)
• Enthusiasm to learn and grow

The following will be an added advantage:

• Programming skills (Visual Basic)
• Prophet and DCS skills
• Management experience

Skills

• Communication, Financial Analysis and Reporting, Interpersonal Communication, Management Reporting, Prioritization, Process Improvements, Reporting Processes, Teamwork

Education

• Bachelors Degree (B): Actuarial Science (Required), Fellow Of Actuarial Society Of South Africa (FASSA)

Closing Date

28 April 2023

go to method of application »

Job Description

• This role manages projects to deliver a specific product or transformation via a multi-disciplinary, highly skilled IT team.
• The IT Software Service Delivery Manager oversees a team of technical specialists that enable the delivery of high-quality technology solutions to end users to meet business needs. Defining project needs and feeding these into the programme/portfolio/product process to enable resources to be appropriately allocated.
• This role is core to decisions that build high performing teams, where people are excited about the work they are undertaking. The IT Software Service Delivery Manager is required to establish and manage expectations within the business and to drive the IT team to achieve those expectations to a high standard working closely with Product Owners, software delivery teams, 3rd Parties and Scrum Masters. IT Software Service Delivery Managers oversee employees, facilitate planning meetings, and ensure that products and services satisfy consumers, having a long-term focus. As leaders, IT Software Service Delivery Managers use strong communication skills to motivate and encourage employees. They also use strong interpersonal skills to build relationships with customers/stakeholders.
• This role manages projects to deliver a specific product or transformation via a multi-disciplinary, highly skilled IT team.
• The IT Software Service Delivery Manager oversees a team of technical specialists that enable the delivery of high-quality technology solutions to end users to meet business needs. Defining project needs and feeding these into the programme/portfolio/product process to enable resources to be appropriately allocated. This role is core to decisions that build high performing teams, where people are excited about the work they are undertaking. The IT Software Service Delivery Manager is required to establish and manage expectations within the business and to drive the IT software team to achieve those expectations to a high standard working closely with Product owners, delivery teams, 3rd Parties and Scrum Masters. IT Software Service Delivery Managers oversee employees, facilitate planning meetings, and ensure that products and services satisfy consumers, having a long-term focus. As leaders, IT Software Service Delivery Managers use strong communication skills to motivate and encourage employees. They also use strong interpersonal skills to build relationships with customers/stakeholders.

Key responsibilities will include amongst others the following;

• Lead a team of technical IT specialists.
• Provide support, supervision, training, direction and mentorship in tech development, support and service delivery.
• Delivering complex projects, breaking down barriers for your team and both planning at a higher level and getting into the detail to make things happen when needed.
• Monitor, control and support software service delivery; ensuring systems, methodologies and procedures are in place and followed.
• Give inputs to best practices in IT.
• Ensure that policies and procedures are followed.
• Ensure that teams are improving performance, service, and product quality.
• Use gathered information and research to target areas that need improvement.
• Ensure that team members are familiar with IT service delivery processes and best practices.
• Work with change management throughout the SDLC process

Operations and Development

• Process efficiency and effectiveness.
• In-scope process optimization.
• Operational compliance.
• Oversee and provide guidance on link delivery process from start to finish.

Effort Management

• Customer (user) satisfaction.
• Good communication around issues and opportunities – get things done, make things happen.
• Building, maintaining and analysing service reports to address any possible delays before it occurs.
• Drive deliverables through industry-standard life cycles by establishing repeatable, well managed team and delivery environment.

Organizational Management

• Manage software service delivery resources within budget and project schedules.
• Nurture, grow, and develop team members.
• Articulates the technical architecture, roadmap, and solution details to the all stakeholders.

Minimum Requirements:

• Relevant tertiary qualification advantageous
• 4 -6 years managerial experience
• Experience working in a IT Agile Environment
• Experience working in a Banking Environment
• In-depth knowledge of the system development life cycle
• Knowledge of Agile methodologies
• 3rd party/vendor Management
• Strong communication skills to motivate and lead
• Ability to lead a team of technical specialists
• Strategic Thinking
• Innovation
• Changing and improving
• Making effective decisions
• Leading and communicating
• Collaborating and partnering
• Managing a quality service
• Delivering at pace
• Strong technical knowledge on the following;
• Software knowledge
• Technical experience in a delivery environment
• Leadership – IT essential leadership skills to encourage teamwork and motivate employees
• Strong problem-solving skills
• Detail oriented and diligent

Closing Date

29 April 2023

go to method of application »

Job Description

• Old Mutual Alternative Risk Transfer Limited (OMART) is looking for a suitably qualified individual for a role as an Actuarial Specialist. This position within OMART, offers you the opportunity to form part of the actuarial team of a diverse, growing business that enables innovation in Insurance through Old Mutual and InsureTech companies.
• OMART is a dynamic life insurance company, and regularly interacts with various specialist areas within Old Mutual, both within and outside this business unit.
• Being a separately managed company with various internal and external clients, the successful candidate will perform the technical actuarial work required for client management, financial and regulatory submissions and ad-hoc purposes. You will be required to generate insights into the results produced in order to identify and understand the key risks faced by clients and the business, as well as assist with client and stakeholder management.  
• This role presents the opportunity to interact with a variety of internal and external stakeholders, get a full overview of running a life insurance company while driving innovation and transformation of the South African life insurance market.
• The successful incumbent could be based in Cape Town or Johannesburg.

Key Result Areas:

• Checking and manipulating volumes of data for use in experience investigations, actuarial valuations as well as regulatory submissions.
• Carrying out technical actuarial work, using pre-defined processes and complex systems with minimum guidance. This includes the preparation of IFRS Valuations, IFRS profit calculations and providing insight into results as well as drafting reports.
• Carrying out regulatory solvency calculations at a cell captive client and a life license level.
• Performing calculations for dividend declarations, board reports, product sign-offs and ad-hoc requests.
• Produce regular and ad-hoc experience/financial reports.
• Liaise with a wide range of stakeholders, including actuaries, reinsurers, legal advisors, compliance officers, marketing consultants, data administrators and clients with regard to various cell maintenance processes. This includes, but is not limited to, data requirements, financial reporting, and regulatory reporting and cell product strategies.
• Provide support to the OMART team with new cell and product launches.
• Support with ad-hoc OMART projects, including the data management project
• Responsible for technical accuracy and implementation of work.

Requirements:

• Actuarial graduate with at least 4 – 8 exam credits 
• Strong technical skills and attention to detail
• Good interpersonal skills and the ability to work in a team and across teams
• Good communication skills, both written and verbal
• Ability to plan and prioritise, make decisions and deliver on time
• Ability to work on multiple deliverables and manage expectations
• Motivated self-starter who takes accountability, shows initiative and innovates
• Enthusiasm to learn and grow
• High level of accountability
• Decision-making ability
• Good people skills
• Proficiency in Microsoft Office (Word, Excel, Powerpoint, Access)

The following will be an added advantage:

• Prophet and/or DCS skills
• Programming skills (Visual Basic)
• Advanced Excel Skills
• Knowledge of IFRS and Regulatory Solvency Valuations

Skills

• Client Management, Decision Making, Interpersonal Communication, Prioritization, Process Improvements, Profitability

Education

• Bachelors Degree (B): Actuarial Science (Required)

Closing Date

28 April 2023

go to method of application »

Job Description

In this role, you will perform secretarial duties for an Executive or Senior employee. The incumbent is individually accountable for achieving results through own efforts.

• Perform secretarial duties for an Executive or Senior employee.
• Manage queries on behalf of Manager and perform delegated tasks.
• Ensure Manager is equipped with necessary documentation to proceed with meetings.
• Manage diaries.
• Communicate with suppliers and other departments.
• Set up meetings and meeting-related tasks, such as setting up equipment and agendas, distribution of minutes and formatting presentations.
• Ensure office logistics run smoothly (Photocopier, airconditioning, stationary etc.).
• Management of manager's diary and deal with filing.
• Manage all phone calls.
• Perform basic event-management functions (Year-end, Team-building, conferences etc.).
• Do all travel arrangements for managers.
• Account management and payments, maintain headcount and other reports.
• May also assist with personal tasks for manager.
• May work for more than one manager and may manage junior staff (e.g. messenger).

Closing Date

15 May 2023

go to method of application »

Job Description

• This role includes solutions design, development, implementation, testing, data conversion, documentation, and system enhancements. Accountabilities for this role include software development, systems analysis, interpreting functional requirements, and engaging with relevant stakeholders.

Critical objectives and responsibilities:

Software development, build, and release management – responsible and accountable for ensuring high-quality input into the build and release management processes to ensure high availability and predictability of releases

• This role will have a direct contribution to code production, mentoring, and upskilling junior resources and development required of a high-performing and successful team.
• Develops, tests, and implements new systems and system changes following agreed coding standards and principles.
• Performs peer review of the solutions being developed
• Contribute to Test Driven Development (TDD) Framework and upskill feature team members where needed.
• Participate in both automation and performance testing.
• Assists Scrum Master and other team members in the estimation of features
• Business analysis knowledge and ability to analyze business requirements to be met by IT solutions and document them.
• Ensures code commit standards and conventions are adhered to by the Development team, including but not limited to GIT, using agreed tools.
• Actively contributes to improving the quality of code commit standards and conventions.
• Contribute to Continuous Integration (CI) builds as it relates to the feature team’s commits. 
• Defines and implements appropriate measures to deal swiftly with the coordination, communication and resolution of unstable builds where impacted by the feature team.
• Ensures adherence by Software Engineering team with respect to the source code branch strategy.
• Initiates process and service improvement programs as identified.
• Uses industry expertise in software engineering. Identifies opportunities for improvement and drives change.
• Identifies and drives opportunities for continuous improvement and innovation.
• Collaborates with the various teams in order to enable an efficient, effective release pipeline.
• Contributes towards achieving goals of continuous integration, continuous delivery through automation. 
• Provide high-level and detailed design for business and technical solutions.
• Understand technology trends and the practical application of existing, new, and emerging technologies to contribute to new and evolving business and operating models.

Coaching

• Mentors developers through the whole development life cycle.
• Shares knowledge and provides guidance to broader team members, including feature analysts and quality engineers

Quality Management

• Ensures technical integrity of the solution.
• Ensures that all system changes align with coding standards and principles
• Review code to analyse downstream impacts in order to conform to standards and reduce technical debt.

Continuous improvement to ensure effective service

• Ensure statutory and legislative knowledge is always current in order to resolve customer complaints, to advise the business on corrective solutions to mitigate risks and to improve the customer experience whilst complying with governance requirements.
• Ensure adherence to organisational policies, practices and procedures.
• Identify solutions to enhance cost effectiveness and increase operational efficiency.

Service delivery to ensure customer satisfaction

• Maintain service, quality and desired outputs across the business process by ensuring compliance to tactical policies, procedures and standards.
• Establish productive operational relationships with key stakeholders in the various channels and administrative teams.
• Share knowledge on, and participate in the creation of new standards, control systems and procedures to maintain service delivery.

Manage quality people practices

• Align own behaviour with the organisation culture and values.
• Share and transfer product, process and systems knowledge to colleagues.
• Collaborate and work with wider business teams to deliver required service levels.
• Actively share information with other team members regarding successes, issues, trends and ideas.

Experience, knowledge & skills required

• Degree in Computer Science/Engineering (or 4-8 years equivalent experience)
• Experience mentoring and developing technical teams
• Experience working within an Agile and DevOps team, and being an advocate of that culture
• Excellent problem-solving skills
• Experience with writing and maintaining unit tests, functional tests
• Experience in developing distributed, high transactional, and available systems
• Experience in the usage of UML and documentation
• Excellent understanding of theoretical Software Engineering fundamentals, including but not limited to distributed systems, highly scalable systems, algorithms, data structures, design patterns, and programming paradigms is advantageous

Core Skills:

• TIA
• Oracle DB
• Oracle Reports
• Oracle Forms/ADF
• SQL, PLSQL, and any relational database experience in a high-load environment
• Strong experience with Oracle functions, procedures, triggers, packages & performance tuning
• Experience with Big Data, analytics, and monitoring

Advantageous Skills:

• RadarLive

Competency Descriptors

• Strategic: Can understand, identify and act on broader opportunities to drive longer-term, value-adding change.  Applies judgment effectively. Identifies and acts on market and/or competitor trends/opportunities
• Customer: Putting the customer at the heart of business decisions and driving to improve value for customers.

• Collaboration: Creates trust, and respect and builds meaningful relationships. Able to handle a wide range of relational challenges to ensure collaboration across boundaries.
• Leading with Influence: Influences and rallies people behind common goals; actively supports growth and inspires others to exceed expectations. Communicates clear strategies and objectives for own function.
• Innovation: Generates creative/out-of-the-box solutions. Challenges the status quo and/or demonstrates the ability to relate to challenges from a range of diverse but relevant perspectives. Willing to take calculated risks when introducing novel ideas.
• Personal Mastery: Learns and actively works to build self-awareness; develops through experience and feedback from others. Copes effectively with stress and has the resilience to take on stretching and challenging assignments. Adjusts effectively to work within new work structures; processes; requirements and cultures.
• Executing: Displays consistent energy, drive, and perseverance to deliver results. Demonstrates a willingness to take calculated risks to achieve stretch performance goals.

Closing Date

21 April 2023

go to method of application »

Key Focus Areas

• The Product Owner will be required to oversee all aspects of the product life cycle, from research and analysis to the creation of a roadmap, while acting on feedback and data analysis to constantly improve customer experience and the product/service.
• The Product Owner will also drive the process of developing solutions, executing market releases, and managing the product or service across all digital channels. The Product Owner is accountable for the digital solution and will work with cross-functional teams to ensure that a product or service meets consumer needs and achieves the agreed business benefits and outcomes.

Key Result Areas

• The Product Owner works with the teams in an Agile environment to translate features into stories, including agreed acceptance criteria, business benefits and measurable outcomes.
• Defining the Minimum Viable Product (MVP) for different use cases/scenarios of solutions.
• Prioritising requirements based on business benefits and managing the product backlog, including backlog refinement.
• Looking for opportunities to innovate within their scope of work to ensure that proposed solutions can compete in the market and are aligned to “best in class” offerings.
• Ensuring that channels/features, which are available to customers, are performing as defined in the relevant SLAs and non-functional requirements.
• Clearly articulating and communicating channel/feature roadmap with associated benefits to stakeholders.
• Tracking and reporting on progress of committed outcomes and benefits.
• Active involvement in team and program meetings, feature writing (if required), Product Increment (PI) planning, all team sessions including daily stand-ups, sprint reviews, sprint retrospectives, sprint planning and backlog refinement, Product Owner syncs, and Program syncs on the program level.
• Work closely with the Scrum Master to ensure that all the pre-requisites for PI planning are completed and teams are prepared in advance for the PI planning sessions.
• Driving iterative releases/business value delivery through Product Increments (PI).
• Ensuring alignment between work delivered and stakeholder expectations as defined in the feature statements.
• Contributing to the vision and strategy. While this is mainly the Product Manager’s responsibility, the Product Owner will be required to provide input.
• Writing and prioritising features with acceptance criteria to guide the team and align stakeholders in the long-term and the short-term product roadmap.
• Understanding and actively removing impediments to team performance that are raised by either the Scrum Master or team.
• Effectively communicate risks to stakeholders.
• Communicating and aligning with other Product Owners when inter-team dependencies and trade-offs are required.
• Actively driving the Go to Market process in the team.
• Working closely with the team to prepare for and lead demos to stakeholders.
• Working with the team and service managers to ensure that all production issues and escalations are closed out timeously.
• Reporting and tracking customer experience and performance measures for the platform/feature.
• Work across multiple teams to coordinate delivery efforts and business outcomes.

Closing Date

15 May 2023

go to method of application »

• The API Developer is responsible for leading the development of high-quality designs and solutions. This role requires participation in technical designs and the development and maintenance of software and other digital applications or services. The incumbent will be expected to create prototypes, develop user-centered software, and advise on technical specifications. This role requires fundamentals in engineering practices, an analytical and data-driven approach to problem solving, while following DevOps, SRE and Cloud Based practices. 

Key Result Areas:

• Enabling teams by defining standards and building reusable artifacts for API development that not only suit their needs but retain a high level of security and reusability.
• Developing technical specifications and software application architectures.
• Delivering with automation in mind, across infrastructure, application, and ops.
• Leveraging and maintaining Infrastructure as Code repositories and libraries.
• Creating reusable patterns and solutions.
• Contributing to the technical roadmap and vision.
• Researching and assessing programming related advances and feeding back to team members.
• Creating and testing software prototypes.
• Communicating complex procedures to colleagues and stakeholders.

Requirements

• Matric certificate with relevant tertiary qualification.
• AWS developer associate certification.
• AWS Serverless development.
• 4+ years of software development preferably within insurance, banking, or telecom industries.
• 4+ development of mobile android apps.
• Expertise in .Net Core (Java & Kotlin and NodeJS a bonus).
• Understanding of event driven architecture.
• Experienced in working with APIs.
• Experience using Git.

Closing Date

25 April 2023

go to method of application »

Job Description

• The Python Backend Engineer is responsible for implementing and maintaining a comprehensive DevSecOps Security Program. This is a 1st line of defence role and will report into the Chief Information Security Officer of the bank.
• The candidate will fit in best with the company culture if they value honesty, integrity, reliability, and can interact, communicate with, and share knowledge with colleagues at all levels, whilst treating them with the utmost respect and professionalism

KEY RESULT AREAS

• Implement a comprehensive DevSecOps security program to protect applications and supporting infrastructure from both internal and external threats.
• Embed the use of self-service and automated security testing into the DevOps/Software Development Lifecycle.
• Define rules and policies for all CI/CD Pipeline security tools and platform security tools
• Establish strong governance and assurance controls and processes to continuously measure and improve coverage and operating effectiveness of controls
• Conduct reviews of applications, systems, underlying infrastructure, and related processes relating to software development practices.
• Facilitate the use of secure architectural patterns and work with the security engineers to translate these patterns into line of business secure builds.
• Assist in documenting and tracking security findings into a formal risk register.
• Provide the necessary information to support any deviation to IT Security policies and standards.
• Establish a threat modelling architecture that is measurable and relatable to business to increase maturity on software development practices.
• Collaborate with feature teams, product owners, architecture, IT, business, vendors and other stakeholders to investigate development activities.
• Establish relevant metrics and produce risk reports for stakeholders highlighting key risks, threats, incidents progress and status to assist in decision making.

ROLE REQUIREMENTS

• Bachelor's or Master's degree in Technology related field. Information Systems Security degree will be a plus.
• 8 to 10 years of Technology experience and out of which a minimum of 3 years in a DevSecOps role
• Experience in managing DevSecOps in banking and financial services industry- advantageous.
• Experience in implementing and automating cybersecurity controls for CI/CD pipelines
• Professional security certifications, such as CSSLP, CISSP or CISM
• Strong knowledge of vulnerability & threat management
• Knowledge of Python and Dart languages will be a plus

Closing Date

03 May 2023

go to method of application »

• The Scrum Master is responsible for leading the development of high-quality designs and solutions. This role requires participation in technical designs and the development and maintenance of software and other digital applications or services. The incumbent will be expected to create prototypes, develop user-centered software, and advise on technical specifications. This role requires fundamentals in engineering practices, an analytical and data-driven approach to problem solving, while following DevOps, SRE and Cloud Based practices. 

Key Result Areas:

• Deliver software development projects using Agile, specifally SAFe development methodology.
• Organize and facilitate project planning, daily stand-up meetings, reviews, retrospectives, sprint and release planning and demos.
• Ensure agile processes are followed and work with the teams to help them adopt the process that works best for the team.
• Ensure project teams are practising the core principles of collaboration, prioritization, team accountability, and visibility.
• Update agile tracking systems to provide transparency on Product & Sprint Backlogs.
• Recommend improvements and assist in changes to best practice.
• Support the business outcome owners and delivery teams as necessary.
• Assist with internal and external communication, improving transparency, and radiating information.
• Assist team with making appropriate commitments through story selection, task definition.
• Identify and remove impediments, prevent distractions that interfere with the ability of the team to deliver the sprint goal.
• Facilitate discussion and conflict resolution.
• Empower the teams to self-organize.
• Improve the productivity of the teams in any way possible.
• Adapt delivery plans, schedules, and resource assignments as required throughout projects to respond to emerging requirements and risks.
• Stakeholder management.
• Risk and issue identification and management.
• Dependency management.
• Communication to the team and outside of the team.
• Alignment with other customer projects and initiatives.
• Provide progress updates to relevant stakeholders.

Requirements

• Matric certificate.
• Relevant tertiary qualification.
• 10 yrs of IT experience.
• Good understanding of business IT.
• Very strong technical background either as a Business Analyst, Software Developer, Quality Analyst or Project Manager.
• Involved with all aspects of software delivery and life cycle, from inception phase to UAT and delivery.
• Experienced Scrum Master and leading teams who deliver successful enterprise software development projects.
• Successfully applied Agile/Scrum/SAFe practices, introduced Agile techniques and have coached teams to apply them effectively.
• Proficient in managing scope in an Agile project and facilitating the user story lifecycle in close collaboration with the customer/Business Outcome Owner, including breaking down complex requirements into independent user stories, capturing detailed acceptance criteria, building a release plan with user, managing the backlog, running showcases.
• Ideally, experienced in running distributed teams and distributed agile.
• Exceptional listening, written and verbal communication skills including exceptional client facing/consulting skills.
• Will have your own opinions about how to build great software and be prepared to defend them.

Closing Date

25 April 2023

go to method of application »

• The Web Technical Lead is responsible for leading the development of high-quality designs and solutions. This role requires participation in technical designs and the development and maintenance of software and other digital applications or services. The incumbent will be expected to create prototypes, develop user-centered software, and advise on technical specifications. This role requires fundamentals in engineering practices, an analytical and data-driven approach to problem solving, while following DevOps, SRE and Cloud Based practices. 

Key Result Areas:

• Responsible for taking the lead on software development initiatives throughout the software development life cycle.
• Follow Agile methodologies (SCRUM / Kanban).
• Work in a DevOps culture. 
• Partner with scrum master and product owner to ensure optimised project delivery .
• Provide sizing and scoping for development work required. 
• Operate as a subject matter expert across the development initiatives.
• Develop technical specifications and software application architecture and designs. 
• Build Front-end and/or back-end solutions on the Web digital channel/platform. 
• Build cloud based functional Web applications at an enterprise level. 
• Build and test software prototypes. 
• Design and implement test strategy and/or test plans based on continuous testing principles (TDD, BDD). 
• Apply engineering principles for design, development, maintenance, testing and evaluation of software.
• Facilitate and conduct code design and code reviews.
• Management of development tasks. 
• Ensure that software development tasks are well coordinated.  
• Apply knowledge relating to the architecture of relevant systems.  
• Develop, implement and improve the tools to enable software development.  
• Balance trade-offs between design and implementation  
• Identify issues that will enhance system quality, development and standard operating procedures.  
• Client engagement to drive new products/ features and to ensure operational excellence.  
• Work closely with multi-skilled and cross-functional teams e.g., architects, developers, UX designers, business analysts.
• Drive technology design and implementation.
• Enable rapid iteration. 
• Ensure systems are scalable, responsive, robust and secure through monitoring and responding to application performance, stability and availability. 
• Operational support for product issues raised to the development team. 
• Coach and mentor software engineers.
• Provide guidance and support to software engineers as part of performance management activities. 

Requirements

• Matric, with a degree in Computer Science/ Engineering/ Mathematics or related.  
• 5+ years of experience in web applications development.  
• 3+ years of experience in leading application development.  

Knowledge and experience in Web development frameworks and technologies such as: 

• Net Core
• NodeJS 
• Kotlin 
• Asp.Net Core framework  
• Angular / Vue.js / REACT 
• HTML / CSS/SCSS/Sass / Javascript / Typescript 
• Collaboration tools e.g., Confluence, Jira, Microsoft Teams, Slack 
• Containerisation technologies e.g., Kubernetes, Docker 
• CI/CD technologies eg.  Jenkins, Git, App Center / Bitrise /Azure DevOps 
• AWS (preferred) or another cloud provider such as AZURE or Google Cloud Platform 
• IaC technologies e.g., Terraform/Cloudformation 
• Testing Frameworks: TDD 
• Architecture and Design: Event Driven Architecture / API First / Domain driven design 
• Familiarity with architecture styles such as Microservice and Serverless architectures.
• Knowledge of coding design patterns and experience working with information architecture and design interfaces. 
• Ability to explain and articulate complex topics to various levels stakeholders.

Closing Date

25 April 2023

go to method of application »

• The Software Engineer (Android) is responsible for leading the development of high-quality designs and solutions. This role requires participation in technical designs and the development and maintenance of software and other digital applications or services. The incumbent will be expected to create prototypes, develop user-centered software, and advise on technical specifications. This role requires fundamentals in engineering practices, an analytical and data-driven approach to problem solving, while following DevOps, SRE and Cloud Based practices. 

Key Result Areas:

• Follow Agile methodologies (SCRUM / Kanban).
• Work in a DevOps culture.
• Work closely with multi-skilled and cross-functional teams e.g., architects, developers, UX designers, business.
• Participates in team design, scoping and prioritization discussions.
• Document & Design solutions at an Application Level with guidance from seniors.
• Participates in team design, scoping and prioritization discussions.
• Contributes to and develop technical specifications and software application architecture and designs.
• Build cloud based functional mobile applications at an enterprise level.
• Build Front-end and/or back-end solutions on the mobile digital channel/platform.
• Implement complex Business Features and solutions autonomously.
• Contribute to the technical roadmap and vision of the Digital & Data team.
• Understand, communicate and/or translate complex procedures.
• Writes secure, stable, testable, maintainable code with minimal defects.
• Assumes responsibility for the state of the code you both inherit and produce.
• Responsible for getting designs and code reviewed,
• Writes unit tests and tests code thoroughly.
• Classifies, stores, and handles data in accordance with Old Mutual policies.
• Clearly documents software to ensure that future generations of developers understand the intention behind the features and components built.
• Knowledgeable of and implements coding design patterns.
• Review and refactor code according to coding standards.
• Refactor complex code to improve maintainability.
• Provide after-hours support of applications (you build it, you run it).
• Understands the maintenance characteristics, runtime properties, and dependencies of the team’s software, including hardware platform, operating system and build dependencies.
• In the event of a problem, troubleshoots, researches the root cause of problems, and thoroughly resolve defects.
• Drive monitoring and alerting for solutions.
• Continuously develop skills.
• Seek to learn the business context and technologies behind teams software.
• Work effectively with customers and/or internal partners to understand business impacts and identify any opportunities/problems arising from technical decisions.
• Understand and contribute to the technical roadmap and vision of the Digital & Data team.
• Seek to learn the business context and technologies behind the team’s software.
• Work effectively with customers and/or internal partners to understand business impacts and identify any opportunities/problems arising from technical decisions.
• Research and share programming/technology-related advances to team(s).
• Build and test software prototypes.
• Provide higher-level technical and programming support to fellow-developers/engineers.
• Mentor and coach developers.
• Research and recommend programming-related advances to team(s).
• Create and test software prototype.

Requirements

• Matric certificate with relevant tertiary qualification.
• 3+ years of experience in Android mobile application development.
• Knowledge of, and experience in mobile frameworks and technologies such as:
• Kotlin/Java
• Android Studio
• Spring Framework
• Containerisation technologies e.g., Kubernetes, Docker
• CI/CD Tools e.g., Jenkins, AWS Code Commit
• AWS (preferred) or another cloud provider such as Microsoft Azure or Google Cloud Platform
• IaC technologies e.g., Terraform/Cloudformation
• Collaboration tool e.g., Confluence, Jira, Microsoft Teams, Slack
• Familiarity with architecture styles such as Microservice and Serverless architectures.
• Critical thinking, root cause identification skills and attention to detail.
• Ability to learn new technologies quickly.
• Good communications skills and a team player.
• Comfortable with pair programming.
• Possess commercial and business awareness.

Closing Date

25 April 2023

go to method of application »

Job Description

• Provides a Human Capital Consulting service to line management, and ensures that effective Human Capital Management policies, practices and processes are in place to support the strategic direction of the business. The role is a generalist role. Incumbents are expected to work independently within allocated areas of responsibility and are individually accountable for achieving results through own efforts.

This role will form part of Old Mutual Finance (OMF), which is the unsecured lending and transactional banking arm of Old Mutual.

The role is responsible for:

• Empowering line management with regards to workforce planning and productivity growth through performance consulting.
• Assists in the development and implementation of talent retention strategies.
• Assists with implementation of culture change / transformation.
• Assists with implementation of employee relations change management processes.
• Ensures the appropriate implementation and maintenance of HR processes such as EE, Talent Management, Leadership Development, Recruitment & Selection, Rem & Benefits and IR 
• Advises and supports employees and Line Managers in understanding Human Capital policy and services, and accessing services 
• Support the HC Business Partner in the execution of Human Capital Practices and calendar activities

Minimum requirements:

• Degree in HR related studies (BCOM: HR Management, Industrial/Organisational Psychology, etc.)
• HR Generalist consulting experience of 3 years or more
• Financial Services industry experience (advantageous)
• Equipped with good Microsoft Office skills and general Computer literacy.

Closing Date

26 April 2023

go to method of application »

Job Description

• The purpose of the IT Support Specialist role is to administer and support the day-to-day operations of the Old Mutual ServiceNow platform.
• Maintains the stability and usability of the platform across production and nonproduction environments. ·
• Performs routine maintenance to include performance monitoring and error identification and remediation. ·
• Manages support for incidents relating to the applications that are installed on the platform as well as core platform functionalities.
• Leads all upgrades which includes, planning and the execution of the upgrades of the platform. ·
• Manages instance security: user/group access, administration, access control lists. etc.
• Provides configuration assistance to the platform development team. ·
• Responsible to ensure that the platform is up and running and provides standby support when required.
• Provide technical advice and consultation to the business users and stakeholders of the platform.
• Identify / implement ongoing service improvements to systems and processes, people and technology in the aid of a cost saving / optimization. ·
• Responsible for pro-active monitoring of the application · Working with all IT Support teams, Service Management and external stakeholders (for e.g. customer and 3rd parties)
• Uses the ITSM processes to oversee, manage and drive closure of incidents,
• changes and enhancements through both Old Mutual Support Teams and Service Providers
• Uses the ITSM toolset to ensure incidents / changes are work-flowed, according to standard process, procedures and policies.
• Coordinating change pre-implementation meetings and CAB’s.
• Produce monthly incident reports (where required) ·
• Responsible to support the resolution of a major incident and to attend action centres ( when required)
• Responsible to ensure that RCA are being provided and presented at the Problem Forum (when required) ·
• Responsible for ensuring the development of fixes and/or enhancement to the application and for Incident / Change Management and the implementation thereof.
• Responsible for maintaining positive collaboration between all the IT processes, identifying possible deficiencies and improvements. ·
• Communicates effectively regarding support related activities by keeping stakeholders updated all the time. ·
• Adopt and use Agile practices , processes and tools in line with the Old Mutual New Ways of Work (NWoW) operating model.

Required Skills, Experience and Qualifications:

• At least 3 years experience in a similar envirornment
• A relevant 3 year tertiary qualification

Closing Date

25 April 2023

go to method of application »

Job Description

• You will form part of the Mass Foundation Cluster which is one of the largest customer-facing business segments in Old Mutual. Our vision is to be our customers' most trusted financial partner, passionate about helping them achieve their lifetime goals. Our mission is to enable positive futures for our customers, by bridging the gap between their resources and their financial service’s needs. Our primary goal is to facilitate access to financial solutions for our customers and to keep pace with their changing needs. Our target market is the low and emerging-middle income segment.
• This role is responsible for preparing management reports, providing interpretation of financial data and predictive results. The incumbent is individually accountable for achieving results through the efforts of others, over periods of 3 months up to a year
• Prepares monthly management reports, integrating financial information, economic information and other valuable insights into the business.
• Develops, reports and interprets cost drivers, KPI's and benchmarks.
• Provides commentary on financial results and implications and advises on corrective action to be taken.
• Interacts with various stakeholders on financial outcomes, expense trends, etc.
• Monthly, quarterly and yearly budgeting and forecasting.
• Perform variance and cost analyses.
• Provides financial assistance and training to line managers.
• Emphasis of the role is on interpretation and predictive results.
• Maintaining a finance business partnering relationship with stakeholders within the business.
• Assisting with managing financial and business risk.
• Understanding the business’ key performance indicators and impact on expenses.

Requirements

• 3 years+ experience in financial services

Attributes / Competencies

• Critical analytical skills and attention to detail
• Self-starter and efficient
• Frequent stakeholder engagement
• Treating business as your own
• Deadline and outcome driven
• Good team spirit
• Ability to create new ways of presenting information
• Leading with Influence
• Ability to prioritise and manage expectations

Education

• Bachelors Degree (B): Finance (Required)

Closing Date

26 April 2023

go to method of application »

Job Description

• The role utilises expert knowledge in the specific fields of administration and procurement related processes in accordance with SLA parameters to support the Contracts and Sourcing team. The individual is accountable for achieving results through own efforts.
• Key focus of the role:
• To provide a positive customer experience within the Contracts and Sourcing team by providing administration support related to contract management, creation of purchase orders, data capturing and other administrative duties. The ideal candidate will be responsible for ensuring accurate capturing of data, record keeping, adherence to processes and quality assurance standards across buying and administrative functions in Contracts & Sourcing.

Role Description & Key Result Areas:

• Data capturing related to contract information.
• Record keeping including but not limited to updating excel spreadsheets and systems.
• Ensure record keeping are maintained accurately and updated in a timely manner.
• Administration support to C&S Executive and management team.
• Creation and processing of Purchase Orders.
• Checking cost estimates/quotes against the rates when processing Purchase Orders.
• Matching of open purchase orders for payment.
• Ensure purchasing is in line with the Procurement Policy and suppliers contractual terms.
• Track status of open purchase orders and drive resolution with the Business.

Qualifications and experience:

Role Requirements

• Matric or equivalent NQF level 4 qualification.
• Post Matric Industry related experience (Insurance) or post Matric studies (tertiary qualification preferred)
• Excellent organization and administration skills
• Proficient user of MS Office Suite
• Proficient user of Oracle system
• Experience operating in a team environment
• Understanding of legal documents
• Motivated and Driven individual

Education

• Matriculation Certificate (Matric) (Required)

Closing Date

21 April 2023

go to method of application »

Job Description

• This role is within the governance space, individually accountable for developing and implementing adhoc and regular reports and dashboards. Additionally, performing data extraction, manipulation and descriptive/ exploratory data analysis. Experience in Credit Risk and Forensics is preferential
• Extracts data from various internal and external sources.
• Performs data manipulation and descriptive/ exploratory data analysis.
• Performs data quality checks and validates results
• Analyses data to support business requirements
• Analysing data trends and report writing
• Liaises with data delivery teams
• Should be able to work without supervision for repetitive functions but requires supervision for more complex tasks.
• Builds dashboards and reports to help answer business questions
• Interprets and analyses data and presents internally
• Accepts and lives the company values.
• Accountable for service delivery through own efforts.
• Collaborates effectively with others to achieve personal results.
• Individually accountable for managing own time, tasks and output quality.
• Makes increased contributions by broadening individual skills.

Minimum requirements:

• SQL is essential , R is preferential
• Experience in Credit Risk and/or Forensics is preferential
• Minimum Matric and 3 years analytics and reporting experience

Closing Date

22 April 2023

go to method of application »

Minimum Requirements:

• A fellow of either the Actuarial Society of South Africa or the Institute and Faculty of Actuaries (UK);
• More than 5 years’ experience in the life insurance industry;
• Client focused;
• Ability to make balanced and sound recommendations and decisions;
• Self-motivated individual who is able to work accurately under tight time constraints;
• The ability to perceive, interpret and translate information in order to competently perform tasks at various levels of complexity;
• The ability to apply analytical, integrative, lateral and systems thinking;
• The ability to take all relevant detail into consideration in order to make sound recommendations;
• The ability to communicate complex information to an audience that has little or no actuarial experience;
• The ability to manage and mentor Junior Actuarial Specialists;
• The ability to engage effectively with individuals across a broad range of disciplines to ensure that projects are completed effectively;
• The ability to identify and proactively solve issues that arise on a day to day basis; and
• Experience in product design and/or financial reporting.

Job specification:

• Carries out technical actuarial work, often using complex systems and packages;
• Checks, manipulates and analyses volumes of data and draws conclusions from the analysis;
• Ensures technical accuracy and timely implementation of work;
• Signs off the work of Junior Actuarial Specialists;
• Prepares general actuarial reports on various technical issues on a periodic basis;
• Takes responsibility for specific deliveries;
• Enjoys working with a broad range of traditional and non-traditional actuarial disciplines and;
• Translates actuarial concepts into client-friendly terminology

Closing Date

28 April 2023

go to method of application »

Job Description

• Responsible for the overall operational support to the Public Sector business unit. Role entails binder oversight, provision of service to the binder holder and other Public Sector brokers, reconciliation of third-party data, bordereaux and assist with data verification for Channel Results reporting.

Responsible for Public Sector operational support, by ensuring accuracy of binder holder data and non-binder brokers’ data into TIA system and provision of support to the Underwriting, Finance, and Risk & Compliance teams.

• Analyse finance reports from the Binder holder and from TIA system to ensure accuracy in preparation for Channel Results reporting meeting.
• Checking policy correctness on TIA system after it has been issued.
• Send out policy schedules to brokers.
• Prepare invoices after policies have been issued by Underwriting team.
• Maintain updated credit control/ debtors list.
• Check facultative reinsurance placement transactions after they have been processed and follow up to ensure payment to the facultative broker in line with the PPW.  
• Maintain updated credit control/ debtors list.
• Communicate outstanding premiums with brokers.
• Cross-check bordereaux from Binder holder against closing instructions.
• Prepare information for Finance team to ensure that Binder fees are paid on time and accurately.
• Provide assistance to the Underwriting, Finance, and Risk & Compliance Team to support the Public Sector BU.
• Provide assistance to the Claims team with all their required underwriting and premium payment information. 
• Ad-hoc day-to-day assistance to the Public Sector Head.

Continuous improvement to ensure effective service

• Actively participate in problem solving activities to define problems, assess current state root causes, design and test solutions, implement solutions, and sustain and continuously improve to permanently eliminate problems within Public Sector.
• Actively participate in continuous improvement by fully engaging in daily hurdles, generating suggestions, following appropriate procedures and continuous process improvement work principles, participating in problem solving activities, and utilizing continuous improvement tools to support the work of the Public Sector team.
• Ensure statutory and legislative knowledge is always current in order to resolve customer complaints, to advise the Binder holder and non-binder brokers on corrective solutions to mitigate risks and to improve the customer experience whilst complying with governance requirements.
• Ensure adherence to organisational policies, practices and
• Identify solutions to enhance cost effectiveness and increase operational efficiency.

Service delivery to ensure customer satisfaction

• Maintain service, quality and desired outputs within a specific functional process through ensuring compliance to tactical policies, procedures and standards.
• Establish productive operational relationships with key stakeholders in the various channels and administrative teams.
• Develop work routines in line with operational plans / schedules in order to manage achievement of service delivery goals.
• Share knowledge on, and participate in the creation of new standards, control systems and procedures to maintain service delivery.

Cost control and governance adherence

• Proactively ensure use of time, of resources, money, materials or equipment is in line with policies and procedures.
• Comply with corporate governance policies, procedures and standards.
• Operate within agreed mandates.

Quality people practices

• Align own behaviour with the organisation culture and values.
• Share and transfer product, process and systems knowledge to colleagues.
• Ensure achievement of own performance objectives.
• Actively share information with other team members regarding successes, issues, trends and ideas.
• Actively participate in own professional development and career path.
• Actively promote a culture of learning and high-performance culture amongst team members.

Minimum Requirements

• Diploma/ BCom Degree (preferably in Insurance or Risk Management)
• 6 months to 3 years’ experience in the short-term insurance industry

Closing Date

24 April 2023

go to method of application »

Minimum Requirements.

•  Namibian Citizen.
•  Any Engineering Degree or Similar Qualification related to Robotic/ Data /Process Automation.
• 5-7 years of industry and development experience.
• Experience developing and testing software.
• A track record in the successful delivery and support of excel macros, Visual Basic scripts or other configuring/scripting type technology.
• Knowledge of Blue Prism will be an added advantage.
• Understanding of workflow-based logic and the ability to both understand a business process from a workflow diagram and top conceptualise it as an automated solution.

Job Specification...

• Responsible for managing several projects within the constraints of scope, quality, time and cost. 
• Accountable for defining the organisational analytics strategy and model methodology working closely with the business to significantly improve business insights based on a strong understanding of business processes, systems and objectives.
• Works closely with data team to inform and scope the development of the data architecture and governance framework to ensure the platform/s are able to scale up, deal with variety of data for analytics purposes and support changing business priorities across all business systems with clear roles and accountabilities. 
• Develop and apply analytical algorithms and methods with a view of driving and enhancing data systems and streamlining business processes. 
• Design necessary systems and processes to ensure robust, accurate and timely information which is available to support decision making. 
• Provide thought leadership on analytics by establishing best practices and creating an execution plan for the overall delivery of the analytics strategy and vision.
• Lead key analytical projects and processes to deliver actionable insights and recommendations for enhancing operational efficiencies, growing the capability.
• Participate in design, definition, planning, development, and implementation of end to end business intelligence and analytics solutions. 
• Delivers specified requirements and meets customer satisfaction. 
• Delivers the required product(s) for each project, phase or stage.
• Ensures that quality is achieved as planned.
• Deliver to time and cost within agreed tolerances.
• Manages the people, work and resources involved.
• Establishes and updates plans with actuals and forecasts.
• Manages deviations from plan.
• Reports to respective stakeholders.
• Escalates decisions and unresolved issues.
• Champion intelligent automation in assigned Business area.
• Facilitate the Business to identify opportunities, and lead assessment there-of.
• Facilitate development of business cases and agree estimated benefits with Business.
• Facilitate prioritisation of work with Business.
• Plan execution and delivery of benefits.
• Identify appropriate business stakeholders and ensure their engagement with development teams.
• Oversee execution of plans and report status to Business.
• Remove blockers to delivery and escalate risks and issues when appropriate.
•  Manage dependencies.
• Do capacity planning and manage utilisation of resources.
• Report regularly to Business stakeholders on progress, risks and issues.
• Develop accurate cost and resource estimates and ensure delivery against agreed budgets, maintaining transparent financials in adherence with Finance best practices

Skills

• Business Processes, Data Analysis

Education

• Bachelor of Engineering (BEng) (Required)

Closing Date

04 May 2023

go to method of application »

Job Description

The purpose of this role is to implement a best practice complaints management framework for the Old Mutual Insure Customer Experience Complaints function (Insurance ombudsman, FSCA, Consumer Commission, media and any other external legal bodies’ complaints) ensuring effective resolution and proactive prevention based on analysis.

• Implement and take accountability for the, operational framework and processes, of the complaints management function, partnering with the Manager : Arbitration to ensure an optimized model is in place
• Facilitate and maintain an effective TCF(Treating Customer Fairly) approach to the management of complaints
• Contribute to the maintenance of an Old Mutual Insure wide complaints reporting and tracking system (Response)
• Provide expert advice and support to staff on the handling of complaints; on investigation techniques and carrying out root cause analysis and writing reports
• Appropriately escalate complaints to different specialist areas
• Manage complaints end-to-end, by prioritizing according to agreed criteria even if resolution is finalized in another department
• Facilitate complaints resolution meetings involving all relevant parties and using a root cause analysis approach.
• Take a leading role in promoting the reporting of and learning from complaints including:
• Undertaking Divisional trend analysis
• Providing feedback/reports to the relevant Divisions
• Track the progression of action plans from complaints
• Monitor and track complaint trends, highlight risk factors etc to enable proactive solutions
• Produce reports on complaints, monitoring trends, response times, outcomes and action arising from complaints to enable proactive responses from business
• Provide complainant with feedback on the status of a complaint ensuring complainant is constantly informed on progress
• Prepare formal responses to customer complaints.
• Assist the Manager : Arbitration with research of legal issues( or other input required) in order to arrive at a finding on complex complaints
• Interact with the insurance industry bodies if required to resolve a complaint

Job Requirements: Skills, Experience , Qualification

• LLB Degree advisable
• Must have a min 2 years short term or long term insurance ombudsman experience (Advantage)
• Must have 5-10 years insurance experience (Advantage

Closing Date

28 April 2023

go to method of application »

Job Description

• The purpose of the role is to provide financial planning technical support to Wealth Partners and their support staff on the Wealth Integrator, OMW Advice tool, thereby enabling best advice.

Key responsibilities will include amongst others the following:

• Delivers telephonic, virtual and e-mail technical financial planning support on the Wealth Integrator (advice tool – WI) client engagement.
• Delivers financial planning technical support on financial plans by trouble shooting and problem solving.
• Mentors/trains support staff of Wealth partner community on navigation and technical WI.
• Proactively identifies emerging trends/issues/challenges for WI training & enhancement.
• Identifies & log bugs, improvements of WI to proposition team.
• Training key internal and external clients on technical Wealth Integrator.
• WI testing when enhancements are implemented.

Qualifications, Skills and Experience required:

• Studying towards CFP ® or Financial Planning Diploma.
• 3 years financial investment/planning experience or relevant financial planning degree/qualification.

Closing Date

05 May 2023

go to method of application »

Job Description

• This role deals with clients via telephone and/or correspondence on ambiguous and complex cases, playing a strong support role sharing information and persuading clients of appropriate course of action where necessary. The incumbent escalates very few cases, and is individually accountable for achieving results through own efforts
• Deals with clients via telephone and/or corresponse in adherence to procedural, productivity and quality standards (as per other clerical staff), the standards that need to be achieved may differ from day to day based on where the business will best use this person's exceptional skills for that period (sometimes used in Rapid Response Team type team/SWAT team)
• Plays a strong support role involving sharing information and an element of convincing
• Takes inbound or makes outbound calls
• Deals with correspondence-related functions when required
• Is fully multi-skilled across all products and/or processes
• Is able to rotate between calls and correspondence for the day or part of the day as required (used in accordance with business requirements)
• No or limited escalation is required because of the skill and/or experience of the individual
• Is able to deal with ambiguity and complexity on a regular basis
• May act as mentor to less experienced service consultants because of level of product and/or process knowledge
• Is required to assist more junior staff with technical escalations and coaching
• Is required to assist management with attending to and resolving complex escalations
• Assist in re-designing of processes

Role qualifications and Experience

• Matric or relevant tertiary qualification
• A minimum of 3 years experience in the financial services industry
• Computer literacy essential (Word/Excel/ Outlook/Powerpoint)
• Strong desire to provide superior service
• Very strong analytical and logical reasoning skills
• Excellent communication (verbal and written) and interpersonal skills
• Able to display tact, diplomacy and empathy
• Employee benefits experience
• Knowledge of pension fund administration and legislation
• Superfund product knowledge advantageous
• Old Mutual Compass, EMS and AWD/Chorus experience advantageous

Education

• Matriculation Certificate (Matric)

Closing Date

02 May 2023

go to method of application »

• The Software Engineer (IOS) is responsible for leading the development of high-quality designs and solutions. This role requires participation in technical designs and the development and maintenance of software and other digital applications or services. The incumbent will be expected to create prototypes, develop user-centered software, and advise on technical specifications. This role requires fundamentals in engineering practices, an analytical and data-driven approach to problem solving, while following DevOps, SRE and Cloud Based practices. 

Key Result Areas:

• Follow Agile methodologies (SCRUM / Kanban).
• Work in a DevOps culture.
• Work closely with multi-skilled and cross-functional teams e.g., architects, developers, UX designers, business.
• Participates in team design, scoping and prioritization discussions.
• Document & Design solutions at an Application Level with guidance from seniors.
• Participates in team design, scoping and prioritization discussions.
• Contributes to and develop technical specifications and software application architecture and designs.
• Build cloud based functional mobile applications at an enterprise level.
• Build Front-end and/or back-end solutions on the mobile digital channel/platform.
• Implement complex Business Features and solutions autonomously.
• Contribute to the technical roadmap and vision of the Digital & Data team.
• Understand, communicate and/or translate complex procedures.
• Writes secure, stable, testable, maintainable code with minimal defects.
• Assumes responsibility for the state of the code you both inherit and produce.
• Responsible for getting designs and code reviewed,
• Writes unit tests and tests code thoroughly.
• Classifies, stores, and handles data in accordance with Old Mutual policies.
• Clearly documents software to ensure that future generations of developers understand the intention behind the features and components built.
• Knowledgeable of and implements coding design patterns.
• Review and refactor code according to coding standards.
• Refactor complex code to improve maintainability.
• Provide after-hours support of applications (you build it, you run it).
• Understands the maintenance characteristics, runtime properties, and dependencies of the team’s software, including hardware platform, operating system and build dependencies.
• In the event of a problem, troubleshoots, researches the root cause of problems, and thoroughly resolve defects.
• Drive monitoring and alerting for solutions.
• Continuously develop skills.
• Seek to learn the business context and technologies behind teams software.
• Work effectively with customers and/or internal partners to understand business impacts and identify any opportunities/problems arising from technical decisions.
• Understand and contribute to the technical roadmap and vision of the Digital & Data team.
• Seek to learn the business context and technologies behind the team’s software.
• Work effectively with customers and/or internal partners to understand business impacts and identify any opportunities/problems arising from technical decisions.
• Research and share programming/technology-related advances to team(s).
• Build and test software prototypes.
• Provide higher-level technical and programming support to fellow-developers/engineers.
• Mentor and coach developers.
• Research and recommend programming-related advances to team(s).
• Create and test software prototype.

Requirements

• Matric certificate with relevant tertiary qualification.
• 4+ years of experience in Android mobile application development.

Knowledge of, and experience in mobile frameworks and technologies such as:

• Swift 5 on IOS for Native App Development
• Xcode/AppCode
• Kotlin (advantageous)
• Containerisation technologies e.g., Kubernetes, Docker
• CI/CD Tools e.g., Jenkins, AWS Code Commit
• AWS (preferred) or another cloud provider such as Microsoft Azure or Google Cloud Platform
• IaC technologies e.g., Terraform/Cloudformation
• Collaboration tool e.g., Confluence, Jira, Microsoft Teams, Slack
• Familiarity with architecture styles such as Microservice and Serverless architectures.
• Critical thinking, root cause identification skills and attention to detail.
• Ability to learn new technologies quickly.
• Good communications skills and a team player.
• Comfortable with pair programming.
• Possess commercial and business awareness.

COMPETENCIES REQUIRED 

• Customer focus
• Multi-functional team collaboration
• Data-driven and attention to detail and big picture
• Action Oriented
• Continuous Improvement Management
• Automation
• Problem Finding and Solving
• Conflict management and resolution
• High EQ

Closing Date

25 April 2023

go to method of application »

We are looking for self-motivated and dynamic individuals who have a passionate entrepreneurial spirit to join one of Africa's leading insurance companies.

The role at a glance is about championing our valued customers to achieve their lifetime goals by identifying their financial needs, providing sound financial advice, recommending and implementing "fit for purpose" financial plans and solutions.

• Responsible for the procurement of new business
• Expand sales of products and services with existing customers
• Work mainly on own leads

Closing Date

30 April 2023

go to method of application »

We are looking for self-motivated and dynamic individuals who have a passionate entrepreneurial spirit to join one of Africa's leading insurance companies.

The role at a glance is about championing our valued customers to achieve their lifetime goals by identifying their financial needs, providing sound financial advice, recommending and implementing "fit for purpose" financial plans and solutions.

• Responsible for the procurement of new business
• Expand sales of products and services with existing customers
• Work mainly on own leads

Closing Date

21 April 2023

go to method of application »

The encumbent will play a pivotal role as part of the team responsible for OMART’s enablement. The encumbent will be expected to also drive initiatives that improve OMART’s delivery and client satisfaction.

• Assign workloads and resources according to the delivery requirements
• Control OMART functions to guarantee accurate and on-time OMART/client deliveries
• Create the project’s scope and budget
• Develop effective working connections with clients to ensure delivery
• Oversee OMART’s actions and offer advice and direction to drive delivery
• Operate as the main point of contact for delivery questions and issues.
• Create process enhancements to cut costs and increase efficiency
• Drive discussions with relevant stakeholders to ensure important business decisions to satisfy client expectations are made
• Inform business owners of the status of deliveries and create the necessary delivery records.
• Review, reorganise and arrange delivery tasks
• Weekly/Monthly reporting

Job Requirements: Skills, Qualifications and Experience

• Tertiary Qualification
• Professional experience in project delivery, business analysis

Closing Date

26 April 2023

go to method of application »

Job Description

• This role is accountable for ensuring that the Unit Trust Management Companies comply with the Industry Regulatory frameworks. The incumbent will be required to manage and drives the implementation and governance of the regulatory framework between key service providers, Investment Managers, Regulatory bodies, administrators and Old Mutual, including negotiations, contracting, service and support (SLAs).
• Accountable for execution of tactical business plans (derived from BU Strategy) at operational level.
• Owns operational efficiency and quality, including an operations balanced scorecard incorporating finance, people, process, regulatory, legal, compliance, risk and customer dimensions of the business.
• Integrates decision making across all of these spectrums.
• Manages SLA’s and IMA’s with stakeholders locally and internationally.
• Manage internal stakeholders i.e operations, finance, governance and the Manco Board.
• Manage internal projects impacting on business deliverables.
• Provides operational and best practice context for internal environment.
• Builds relationships with peers and/or colleagues, that impact across business areas.
• Responsible for clear and effective communication to team and business.
• Provides technical consulting services where required.
• Accountable for ensuring the Manco and it’s associated parties, adhere to applicable Unit Trust legislation and regulation

Key responsibilities will include amongst others the following:

Building Relationships

• Builds relationships with external stakeholders, peers and/or colleagues that impact across business areas.

Consulting

• Provides technical and solutions advice.

Governance & Compliance

• Accountable for governance and compliance at an operational level.

Management Effectiveness

• Drives operational excellence through area of supervision.
• Holds service providers, Investment Managers and administrators, accountable to the applicable legislation
• Provides operational and best practice context for internal environment.

Operational Efficiency

• Accountable for execution of tactical business plans at operational level.
• Ensures the effectiveness and appropriateness of operational processes.
• Owns operational efficiency and quality, including an operations balanced scorecard incorporating finance, people, process, legal, compliance, risk, and customer dimensions of the business.

Technical Consultation

• Provides consultancy services where required.

Vendor & Contract Management

• Manages the relationship between service providers and Old Mutual, including negotiations, contracts, IMA’s, service and support (SLAs).

Qualification, Skills and Experience:

• Relevant Tertiary qualification
• 5 years relevant experience – asset fund administration, background in Collective Investment Schemes and operational experience in financial services
• Work independently
• Excel proficiency
• Good Leadership skills
• Demonstrated process improvement would be beneficial
• Risk awareness

Education

• Bachelor Of Finance: Accountancy

Closing Date

27 April 2023

go to method of application »

Job Description

• The successful candidate need to come from a background in Retail and Commercial design with a strong understanding of SANS regulations in respect to these types of designs. With a good understanding of Council submission requirements.
• This role is accountable for planning and implementing space management layouts and construction drawings/plans compliant with relevant regulations and requirements through own efforts, within a Retail and Commercial environment.

This role sits in Properties management team, within Old Mutual Finance, the unsecured lending arm of Old Mutual.

This role is responsible for:

Produce and submit council plans to relevant authorities

• 90+ Retail store plans per year
• 30 + Commercial office plans per year
• Produce and Design and Facilitate Space planning layouts for Retail Banking Branches and Interior office fit outs.
• Ensure produced layouts in terms of SANS & NBR regulations and ensure all plans comply with statutory regulations.
• Prepare internal branding matrix drawings with the use of Adobe Indesign
• Maintain a Cost effective relationship with local authority and plan runners
• Liaise internally with project managers and leasing agents to ensure correct layouts are produced
• Measure accurately SAPOA measurements.
• Be required from time to time do to site surveys in order to issue and check SAPOA Measurements.

Generic KRA’s:

Personal Effectiveness

• Accountable for service delivery through own efforts. Individually accountable for managing own time, tasks and output quality.
• Collaborates effectively with others to achieve personal results.
• Accepts and lives the company values.

Job specific KRA’s:

• Good communicator who keeps line manager and other internal role players up to date on progress of designs and submissions.
• Individually responsible to interoperate Headcount documents and produce working designs.
• Travelling, own transport, to do Site surveys
• Cost Conscience to reduce cost to submit plans to council via 3rd party vendors.
• Interaction with internal project managers and Leasing/Legal teams.
• Computer proficient: Revit, Autocad, Indesign, Excel, MS Word, Adobe programs

• Reporting to OMF Senior Project Architect
• Knowledge of the SANS, National Building Regulations and Occupational Health & Safety Act experience, an understanding.
• Candidate must be a hard-working, hands-on,  go getter and team player, ready to join an established Properties team
• Retail Store  and Commercial Office design experience

Minimum requirements:

• Matric
• Must have at least 2 years’ experience as an Architectural Technologist in retail Store or commercial office designs (Interiors)
• Registered with SACAP as Architectural Technologist (Professional)
• Aligning Performance For Success
• Building Relationships
• Decision Making
• Information Monitoring
• Ownership
• Technical Knowledge
• Must have own transport (involves high volumes of travelling)
• Must have a valid driver’s license
• Retail Store Design Experience
• Commercial Office interior Space Experience
• SAPOA Measurement
• SANS 10400 Regulations
• Council submission process
• Some experience in Town planning laws advantageous

Closing Date

29 April 2023

go to method of application »

Job Description

• This role is responsible for providing advanced or specialist legal support. It also partakes in actions related to commercial lease agreements, legal risk management, and compliance control. The incumbent is individually accountable for achieving results through own efforts over periods of up to 3 months
• Superb career opportunity with Mutual Finance (Pty) Ltd (“OMF”) for experienced legal advisor to provide specialist legal support and assisting with contractual documents for OMF’s property management department (“Property Shop”), and its new property management and brokerage subsidiary, Anchorage Property Management (Pty) Ltd (“Anchorage”). The role also partakes in actions related to legal risk management and compliance control.
• Provides advanced or specialist legal support. Provides assistance with contractual documents, especially retail commercial agreements of lease, procurement / vendor service level agreements and other property related agreements. Assist in litigation if required. Provides legal opinions on legislation and attends to research in the relevant field. Contributes to the appropriate management of legal risk within the area of responsibility. Facilitates mitigating potential risk situations.

Key responsibilities -

Contract management:                                 

• The successful candidate will be responsible for drafting, reviewing, negotiating terms of complex commercial lease agreements.
• Drafting, reviewing and negotiating property procurement / vendor agreements, brokerage and other agreements within the retail & office property sector.
• Offer legal advice on the structuring of above agreements to the Property Shop’s team members responsible for contracting.
• Ensure proper recording of contractual transactions’ terms and conditions in accordance to property and procurement committees’ approvals, as well as communication to all impacted stakeholders (e.g. rental payments, beneficial occupation dates, lease periods etc).

Legal advisory:                                               

• The successful candidate will be responsible to fulfil a legal advisory role to the Property Shop and Anchorage on all legal matters.
• Provide legal opinions / comments on legislation and common law as far as it related to the business activities of the Property Shop and Anchorage.
• Accountable for advising the legal aspects of the Properties Shop and Anchorage in order to support their operations and strategy, including engagement with landlords, property management companies, clients, vendors/suppliers etc in matters of dispute.

Attend to legal issues in respect of properties, maintenance and general disputes. Risk management & compliance:     

• Contributes to the appropriate management of legal risk and compliance within the area of responsibility.
• Facilitates mitigating potential risk situations.
• Ensure compliance with relevant legislation impacting the Property Shop and Anchorage, including but not limited to the Estate Agency Affairs Act & Regulations, Property Practitioners Act & Regulations, POPIA, Companies Act etc.
• Ensure compliance with OML &reconciliation of contents of Agreements of Lease with Minutes. Offer to Lease, Vetting requirements, Letters of Acceptance, Legal and Project Memos in terms of the Property Shop Protocol.
• Compiling and Finalizing the Agenda and Minutes for the Property Committee Meetings.

Personal Effectiveness

• Accountable for service delivery through own efforts.
• Individually accountable for managing own time, tasks and output quality.
• Collaborates effectively with others to achieve personal results.
• Accepts and lives the company values.

Qualifications –

Successfully candidate will have the following minimum requirements:

• LLB degree
• Admitted attorney / advocate with commercial legal experience.
• Four year minimum post admission legal experience
• Experience as legal advisor in a property management / occupier service / national retailer company or Commercial legal experience as a practicing attorney

Education

• Bachelor of Commerce in Law (BCom), Matriculation Certificate (Matric) (Required)

Closing Date

29 April 2023