Fidelity Services Group is Southern Africa's largest integrated security solutions provider and the industry leader in protection innovation. Excellence in service delivery and implementation are fundamental to our impressive track record. By keeping abreast of the latest trends and technological developments globally, and continuously evolving and innovatin...
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Key Responsibilities:
- Source and sell armed monitoring and response agreements, providing invaluable security solutions to our valued customers.
- Drive sales of innovative alarm system upgrades, CCTV systems, electric fences, and more to meet the evolving needs of our clientele.
- Exceed monthly sales targets through your proactive approach and dedication to customer satisfaction.
Qualifications & Experience:
- Previous sales experience with a proven track record, preferably in capital goods sales, showcasing your ability to achieve and exceed targets.
- Knowledge of intruder detection equipment such as IDS, DSC, AJAX or other alarm systems is advantageous, demonstrating your technical acumen.
- Matric or equivalent qualification.
- Psria - Grade C (Must have)
Job Requirements & Attributes:
- Self-motivated, energetic, and driven to succeed in a fast-paced sales environment.
- Exceptional selling skills paired with strong organizational and time management abilities.
- Excellent communication, presentation, and negotiation skills to effectively engage with customers.
- Proficiency in MS Office, Email, and Internet usage.
- Presentable appearance and professional demeanor, with a valid driver's license and reliable vehicle.
- A hunter for new business opportunities with a passion for electronic and technical equipment.
Duties:
- Generate and close deals, leveraging both self-sourced leads and those received internally.
- Cultivate relationships with estate agents, builders, architects, and other stakeholders to drive business growth.
- Provide daily, weekly, and monthly reporting to track progress and ensure targets are met.
- Maintain administrative duties related to sales with meticulous attention to detail.
Performance Standards:
- Achieve revenue sales targets and drive acquisition of new clients, maintaining strong relationships with existing clients.
- Ensure timely follow-up on all leads and quotes to maximize conversion rates.
Competencies (Technical & Behavioural):
- Drive for results and action-oriented mindset to consistently exceed expectations.
- Customer-focused approach with perseverance and problem-solving skills to meet diverse client needs.
- Willingness to learn and adapt to new technical skills and technologies.
- Assertive with a sense of urgency, demonstrating adaptability and resilience in the face of challenges.
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Minimum Requirements
- Matric
- Grade A PSIRA accredited and registered with Response
- Minimum of 3 years in security industry
- No criminal record
- Willing to undergo criminal checks regularly
- Must be physically fit and in good health – not afraid of heights
- Computer literate an advantage
- Must have estate/retail experience
- Must reside in traveling distance to the site in Heidelberg
- Valid Code 10 Drivers Licence – obtained more than 2 years ago
- Fire Arm Competency – Handgun, Shotgun, Rifle for Business Purposes
- Must reside around East Rand area.
Job Specification
- Report writing
- Safeguarding
- Patrolling
- Entrance and exit control
- Completing relevant registers
- Standard duties as per training
- Response to alarms and incidents
- Good communication skills
- Able to work under pressure
- Able to follow instructions accurately
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Fidelity ADT is looking for armed response officers around Johannesburg with following requirements
- Matric
- Grade B PSIRA accredited and registered with Response
- Minimum of 3 years in security industry
- No criminal record
- Willing to undergo criminal checks regularly
- Must be physically fit and in good health – not afraid of heights
- Computer literate an advantage
- Must have estate/residential experience
- Must reside in traveling distance to the site in Soweto
- Firearm Competency – Handgun for Business Purposes
- Must have driver's license.
- women candidates are also accepted.
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Minimum Requirements
- Matric
- Credit Management or Finance related qualification
- 2-3 Years Collections experience in a high volume consumer environment
- Strong knowledge of Microsoft Office & Excel
- Working knowledge of LSN and SAP
- Strong People & Communication skills
Job Specification
- Telephonically contact clients with due or overdue amounts in order to obtain payment for the arrears
- Accurately record notes resulting from outbound calls to clients in the Listener system;
- Ensure that the minimum number of prescribed collection calls are achieved daily;
- Capture debit order resubmissions in the Listener system;
- Verify client information in the Listener system when making contact with clients;
- Convert clients from printed communication to electronic communication;
- Obtain commitment from clients to settle their overdue accounts within the shortest possible period of time;
- Follow up on client payment commitments;
- Issue letters of demand & suspension to clients in accordance with the collection policy;
- Review the regional suspense accounts on a daily basis to identify and transfer client payments not yet allocated to the correct account;
- Request the suspension of overdue accounts where the prescribed number of calls and/or communication has been completed;
- Understand & communicate company policies, collection policies & service-specific information to clients;
- Identify the nature of client queries, record the queries in the Listener system (and/or query management tool) & to re-direct the queries to the relevant department/personnel for resolution where the query does not pertain to the Credit Control function;
- Ensure that all forwarded queries are resolved by the relevant departments through constant follow up in order to obtain payment from clients;
- Forward, electronically or printed, copies of client invoices, statements & other relevant documentation as requested by the Contact Centre or by the client directly;
- Address & resolve client queries (where the query pertains to a Credit Control function) identified either through the outbound call process or transferred from the Contact Centre (manually or through the query management tool);
- Communicate the outcome of the resolved query to customers (both internally & externally);
- Accurately prepare various administrative documents including: credit note requests, transfer of funds, client refunds requests, master data amendments, etc. (electronically and/or written);
- Ensure that all off-setting of receipts & credit notes/debit notes is accurately processed on a daily basis;
- Reconcile (where necessary) accounts with credit balances establishing the reason for the credit balance and making the necessary adjustments (refunds or transfers);
- Ensure individual & departmental collection & bad debt provision targets are consistently achieved;
- Always maintain a high standard of customer service, client courtesy & professionalism when interacting with clients;
- Participate in various ad-hoc projects within the Credit Control Department;
- Ensure a high standard of housekeeping at all times.
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Key Performance Areas:
Administrator
Recruitment, selection and placement.
- Establish a recruitment market that will render quality candidates.
- Apply various tests to establish suitability for the position.
- Conduct interviews with responsible manager from the shortlisted candidates.
- Prepare relevant paperwork for the candidate to be appointed and process it accordingly.
- Conduct a full induction with follow ups to ensure the appropriate placement is done.
- Loading of new employee’s application on the HR system.
Maintaining sound industrial and employee relations.
- Ensuring that information relating to policies and procedures on IR are made known to staff and their use is monitored in-house and Appointments are done within specified time frames.
- Quality candidates are appointed systematically.
- Retention is achieved via induction.
- No deviation to be allowed.
- Matters for employees are dealt with adequately to the satisfaction of the employees.
- Assisting in communication.
- Administration of company benefits.
Assisting in communication.
- Decide together with other managers on important communication to be circulated.
- Ensure that communication is reaching the targeted audience.
- Checking understanding and effectiveness of communication circulated.
Administration of company benefits.
- Ensuring a better understanding of all company benefits.
- Facilitate that benefits are accessed by staff.
- Ensure that all administration work pertaining to benefits is done and followed up properly.
- Appointment of quality and motivated staff.
- Ensuring that communication channels are effective.
- Benefits are accessible and known to staff.
- Driving total compliance.
- Good and honest relationship with other managers.
Minimum Requirements:
- Matric certificate
- Diploma or Degree in Human Resource Management will be and added advantage.
- At least 2-3 years’ experience in HR environment.
- Administration, interpersonal communication, and client liaison skills are required.
- Strong planning, leadership, organizational skills as well as good interpersonal and communication skills are essential.
- Computer literacy on Microsoft Programs essential.
- Analytical and critical thinking skills
- Customer focused
- Team player
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Key areas of responsibility will include:
- Ensure that all Payroll and Salary related concerns are handled accurately and efficiently.
- Daily booking of Guards on Posting Sheet.
- Billing / Finance.
- Personnel Management / HR – Onboarding/Terminations etc.
- Fleet Management.
- Manage budget allocation for Transport Department / Invoices / PO Request
- Assist and support Manager with financial actions.
- Manage all Branch Assets.
- Ensure weekly, monthly and quarterly reports are timeously for all sites required
- Being a key point of contact for all departments on Branch matters.
- Adhere to normal office administration/duties, such as answering telephone calls, e-mails, filing, etc.
- Implement and adhering to all Company Policies and Procedures.
- Manage schedules and deadlines of all administrative functions.
- Ensure the smooth and adequate flow of information within the branch to facilitate effective business operations.
- Oversee facilities services, maintenance activities and tradespersons.
- Prepare monthly reports and assist with presenting performance and other reports to Managers and Executives.
- Support Managers, Snr Managers and Executives with projects and tasks when required.
Qualifications, experience, and other competencies required:
Minimum Requirements:
- Grade 12 or Matric Certificate.
- A Tertiary qualification will be an advantage.
- Minimum of 3-5 years in a similar environment.
- Advanced Excel -advantages
- Payroll knowledge and experience – essential.
- Computer literacy and proficiency in Microsoft Office (PowerPoint, Excel, Word, Outlook)
- No criminal record.
- Own reliable transport.
- Should reside within the Klerksdorp or surrounding areas.
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Minimum Requirements:
- Minimum Matric Certificate
- Minimum 3 years of billing experience essential
- SAP Billing experience essential
- Computer Literate – excel essential
- Resides in or around the Boksburg/Benoni area
Skills & Attributes:
- Ability to meet strict deadlines.
- Numerical accuracy.
- Excellent verbal and written communication skills
- Attention to details.
- Ability to liaise professionally with personnel at all levels.
- Excellent telephone skills
- Solid attention to detail to ensure accuracy of information
Job Function:
- Process invoices daily/weekly/monthly
- Proactive identification of simplification/automation opportunities
- Process credit memos
- To participate in various ad-hoc projects where necessary
- Preparation of Billing reports
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Minimum Requirements
- Relevant Degree or three-year diploma – Fleet or Transport Management
- At least 3 years’ experience in fleet and motor vehicle assessment/management essential
- 5 years’ experience at Middle Management level
- Possess a valid Driver’s License
- Computer Literate (MS Office, advanced Excel, PowerPoint, Internet)
- Financial acumen
- People Management experience with a proven track record of employee engagement and development
- Stakeholder management
Key Performance Areas
- Monitor and provide feedback to managers regarding fuel consumption.
- Authorize the procurement and cancellation of fuel cards.
- Scrutinize fuel reports received from suppliers to ascertain correct fuel consumption.
- Sample controls of vehicle monitoring equipment to determine levels of excessive idling.
- Liaising with management to leverage of best practices within Fleet division.
- Implement all fleet SOPs.
- Prepare for the purchase of capital items and assets (including lease vehicles).
- Plan and authorise the purchase of consumables and maintenance of vehicles for region.
- Asset management.
- Implement three quote system for all procurement.
- Work closely with the Finance department monitor expenditure and invoicing.
- Assist in budget preparations and management.
- Set the tone and advocate zero harm initiatives and implement strategi.es to ensure employee health and safety.
- Ensure legal compliance of fleet.
- Manage accidents.
- Reduce vehicle off the road incidents.
- Discuss and plan auction process.
- Discuss and plan maintenance schedules.
- Ensure timeous fitting of equipment: tracking unit, bullet proof glass, vehicle branding.
- Identify potential fleet problem areas/challenges.
- Management of all customer vehicle-related complaints.
- Staff management and development.
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Minimum Requirements
- Grade 12.
- Administrative/Secretarial Post School Qualification.
- At least 3-5 Years’ experience as a Personal Assistant/Administrator reporting to Senior Management.
- Ability to work extended hours as and when required.
- Clear criminal record and no pending cases.
- Advanced Excel, MS Word and Power Point proficiency.
- Above average verbal and written communication skills.
- Ability to resolve conflict effectively.
- Ability to handle work related stress and work effectively under pressure.
- Ability to work independently and ability to meet strict deadlines.
- Highly motivated and enthusiastic.
- Valid driver’s license with own reliable transport.
- Ability to travel as and when required.
- Should reside within the Roodepoort/Krugersdorp Area.
KEY PERFORMANCE AREAS:
- Co-ordination of appointments, diary management and client engagements/events.
- Office administration and General administrative duties.
- Co-ordination of e-mail, correspondence and written communication.
- Screening of telephone calls and taking of messages.
- Minute taking at selected meetings and engagements.
- Maintaining of strict confidential protocols regarding correspondence and communication.
- Liaising at different levels of the Business Unit.
- Consolidate management information and reports.
- Compiling weekly and monthly reports.
- Typing of documents, reports and preparation of presentations
- Assisting in queries and day to day co-ordination of operational tasks related to area of responsibility.
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MAIN PURPOSE OF JOB:
- The aim of a Control Room Supervisor is to make sure his/her shift is managed in a professional way.
QUALIFICATION & EXPERIENCE:
- Matric
- Grade C PSIRA Registered
- Monitoring Centre supervisory experience
JOB REQUIREMENTS & OTHER ATTRIBUTES:
- Computer Literate (MS Office, advanced Excel, PowerPoint)
- Listener experience advantageous
- Bilingual (English & Afrikaans)
COMPETENCIES
(TECHNICAL & BEHAVIOURAL)
- Action oriented
- Conflict management
- Customer focus
- Delegating responsibility
- Developing others
- Drive for results
- Quality orientation and work standards
- Stress tolerance
- Tenacity
PERSONNEL
- Ensuring the welfare of the staff
- Training of control room personnel to required standards
- To maintain a high level of discipline on shift
- All disciplinary actions
- Performance bonuses of personnel to be updated and available weekly
- Assisting HR with conducting interviews of potential candidates for employment
- To ensure the safety of all personnel on the shift
- Mentoring/coaching/assisting staff to continuously better themselves
- Take direct responsibility for the shift
- Ensure work is done in accordance with company rules and procedures
- Ensure all workstations are performing their duties
- Ensure all instructions are carried out
- Ensure that daily reports are done
COMPUTERS AND EQUIPMENT
- Report and ensure repair of any defaults
- Check and report all faults on telephone and communication lines
- Full inspection and power simulation of entire control room
- Perform routine inspections
- Report and repair any defaults
CLIENT LIAISON
- Keeping a diary
- Daily update to monitoring centre management on complaints
- Liaising with the different managers to ensure swift complaint resolution as a team
- Telephonic assistance with any problems or complaints
- Aim 1st call resolution
- Dealing with extreme and complex complaints
- Written correspondence to clients
- Client retention
- Kemsley report follow ups
- Escalation of potential claims
- Keeping record of complaints
- Loading complaints on customer sat
- Identify and report trends to Monitoring centre management
- Work closely with the different departments to ensure proper and excellent customer service
- Updating of client information i.e. Holiday instructions/address and other changes
- Reporting of any faulty alarm systems to technical for booking
ADMINISTRATION
- Keeping of a diary
- Keeping record of all complaints
- Keeping record of all and any disciplinary action taken for the Monitoring centre as a whole
- Composing and compiling reports (daily/weekly/monthly
- Arranging schedule for leave (annual/sick/compassionate/study)
- Time sheets and booking overtime as required
GENERAL
- Assisting the Control Room Manager and Area Managers with:
- Handling of classified information
- Dealing with complex and extreme complaints
- Compiling and printing of documentation
- Clients profiles and process reports
- Investigate incidents that resulted in complaints or sub-standard customer service
- Detailed investigations with voice recordings etc.
- To have expert knowledge about all facets pertaining to the company
- Ensuring that all fire equipment are serviced
- Keeping record of all fire equipment checks and drills
- Testing the generator on a weekly basis
- Attend all required meeting and training sessions
STANDARD OPERATING PROCEDURES
- Standing Operating Procedures must be upheld
- Radio procedures must be strictly adhered to
- Evaluating of staff to ensure that the Big 5 is upheld
- Keeping absenteeism and staff turnover levels at a minimum
- Maintaining agreed upon targets
- Ensure that service standards are upheld
ADHOC
- Assisting with other ad-hoc tasks, analysis and projects as and when required
- Manage time efficiently
- Ability to work under pressure
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Minimum Requirements:
- Matric Certificate or equivalent.
- Code 08 Driver's license (B).
- Clear criminal record
- Must be accredited by PSIRA with at least Grade B and CIT
- Completed Firearm training in handgun and preferably rifle and have a valid SAPS Firearm Competency Certificate
- Computer literacy within the MS Windows environment
- Be prepared to work irregular hours and travel extensively
- A minimum of 2 / 3 years’ experience in the security industry acting as investigator or similar role
Key Performance Areas:
- Research / investigate the activities of criminal elements and crime syndicates targeting the CIT Division.
- Identify crime syndicates hotspot where armored vehicles or cross pavement operations are targeted, and Initiate intelligence driven operations to apprehend same.
- Investigate internal cash losses systematically, seek and suggest preventative action.
- Effectively compile and maintain case dockets containing sufficient evidence to apprehend and initiate prosecution or any other action deemed necessary action against both internal and external criminal elements and/or negligent employee behavior.
- Submit processed evidence to relevant government authorities for necessary action.
- Monitor and support relevant government authorities during above - mentioned action.
- Network with the SAPS, National Prosecuting Authority, Directorate of Special Operation and any other relevant organization identified as necessary to achieve the said objectives.
- Maintenance of a database containing information gathered during the above research / Investigations processes.
- Perform audits at operational branches to pro-actively identify shortfalls.
- Question current operational procedures and suggest changes to enhance it.
- Closely liaise with the CIT Executive and other relevant managers to ensure that cash losses and armed robberies are prevented or kept to a minimum.
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Key Responsibilities:
- Source and sell armed monitoring and response agreements, providing invaluable security solutions to our valued customers.
- Drive sales of innovative alarm system upgrades, CCTV systems, electric fences, and more to meet the evolving needs of our clientele.
- Exceed monthly sales targets through your proactive approach and dedication to customer satisfaction.
Qualifications & Experience:
- Previous sales experience with a proven track record, preferably in capital goods sales, showcasing your ability to achieve and exceed targets.
- Knowledge of intruder detection equipment such as IDS, DSC, AJAX or other alarm systems is advantageous, demonstrating your technical acumen.
- Matric or equivalent qualification.
Job Requirements & Attributes:
- Self-motivated, energetic, and driven to succeed in a fast-paced sales environment.
- Exceptional selling skills paired with strong organizational and time management abilities.
- Excellent communication, presentation, and negotiation skills to effectively engage with customers.
- Proficiency in MS Office, Email, and Internet usage.
- Presentable appearance and professional demeanour, with a valid driver's license and reliable vehicle (This is non-negotiable).
- A hunter for new business opportunities with a passion for electronic and technical equipment.
- Must have minimum PSIRA Grade C.
Duties:
- Generate and close deals, leveraging both self-sourced leads and those received internally.
- Cultivate relationships with estate agents, builders, architects, and other stakeholders to drive business growth.
- Provide daily, weekly, and monthly reporting to track progress and ensure targets are met.
- Maintain administrative duties related to sales with meticulous attention to detail.
Performance Standards:
- Achieve revenue sales targets and drive acquisition of new clients, maintaining strong relationships with existing clients.
- Ensure timely follow-up on all leads and quotes to maximize conversion rates.
Competencies (Technical & Behavioural):
- Drive for results and action-oriented mindset to consistently exceed expectations.
- Customer-focused approach with perseverance and problem-solving skills to meet diverse client needs.
- Willingness to learn and adapt to new technical skills and technologies.
- Assertive with a sense of urgency, demonstrating adaptability and resilience in the face of challenges.
go to method of application »
Key Responsibilities:
- Source and sell armed monitoring and response agreements, providing invaluable security solutions to our valued customers.
- Drive sales of innovative alarm system upgrades, CCTV systems, electric fences, and more to meet the evolving needs of our clientele.
- Exceed monthly sales targets through your proactive approach and dedication to customer satisfaction.
Qualifications & Experience:
- Previous sales experience with a proven track record, preferably in capital goods sales, showcasing your ability to achieve and exceed targets.
- Knowledge of intruder detection equipment such as IDS, DSC, AJAX or other alarm systems is advantageous, demonstrating your technical acumen.
- Matric or equivalent qualification.
Job Requirements & Attributes:
- Self-motivated, energetic, and driven to succeed in a fast-paced sales environment.
- Exceptional selling skills paired with strong organizational and time management abilities.
- Excellent communication, presentation, and negotiation skills to effectively engage with customers.
- Proficiency in MS Office, Email, and Internet usage.
- Presentable appearance and professional demeanour, with a valid driver's license and reliable vehicle (This is non-negotiable).
- A hunter for new business opportunities with a passion for electronic and technical equipment.
- Must have minimum PSIRA Grade C.
Duties:
- Generate and close deals, leveraging both self-sourced leads and those received internally.
- Cultivate relationships with estate agents, builders, architects, and other stakeholders to drive business growth.
- Provide daily, weekly, and monthly reporting to track progress and ensure targets are met.
- Maintain administrative duties related to sales with meticulous attention to detail.
Performance Standards:
- Achieve revenue sales targets and drive acquisition of new clients, maintaining strong relationships with existing clients.
- Ensure timely follow-up on all leads and quotes to maximize conversion rates.
Competencies (Technical & Behavioural):
- Drive for results and action-oriented mindset to consistently exceed expectations.
- Customer-focused approach with perseverance and problem-solving skills to meet diverse client needs.
- Willingness to learn and adapt to new technical skills and technologies.
- Assertive with a sense of urgency, demonstrating adaptability and resilience in the face of challenges.
go to method of application »
Key Responsibilities:
- Source and sell armed monitoring and response agreements, providing invaluable security solutions to our valued customers.
- Drive sales of innovative alarm system upgrades, CCTV systems, electric fences, and more to meet the evolving needs of our clientele.
- Exceed monthly sales targets through your proactive approach and dedication to customer satisfaction.
Qualifications & Experience:
- Previous sales experience with a proven track record, preferably in capital goods sales, showcasing your ability to achieve and exceed targets.
- Knowledge of intruder detection equipment such as IDS, DSC, AJAX or other alarm systems is advantageous, demonstrating your technical acumen.
- Matric or equivalent qualification.
Job Requirements & Attributes:
- Self-motivated, energetic, and driven to succeed in a fast-paced sales environment.
- Exceptional selling skills paired with strong organizational and time management abilities.
- Excellent communication, presentation, and negotiation skills to effectively engage with customers.
- Proficiency in MS Office, Email, and Internet usage.
- Presentable appearance and professional demeanour, with a valid driver's license and reliable vehicle (This is non-negotiable).
- A hunter for new business opportunities with a passion for electronic and technical equipment.
- Must have minimum PSIRA Grade C.
Duties:
- Generate and close deals, leveraging both self-sourced leads and those received internally.
- Cultivate relationships with estate agents, builders, architects, and other stakeholders to drive business growth.
- Provide daily, weekly, and monthly reporting to track progress and ensure targets are met.
- Maintain administrative duties related to sales with meticulous attention to detail.
Performance Standards:
- Achieve revenue sales targets and drive acquisition of new clients, maintaining strong relationships with existing clients.
- Ensure timely follow-up on all leads and quotes to maximize conversion rates.
Competencies (Technical & Behavioural):
- Drive for results and action-oriented mindset to consistently exceed expectations.
- Customer-focused approach with perseverance and problem-solving skills to meet diverse client needs.
- Willingness to learn and adapt to new technical skills and technologies.
- Assertive with a sense of urgency, demonstrating adaptability and resilience in the face of challenges.
go to method of application »
Key Responsibilities:
Operational Coordination
- Project Management: Oversee and manage various projects within the fire response division, ensuring timely completion and alignment with company objectives.
- Operational Support: Provide support in daily operations, including coordinating resources, managing logistics, and facilitating communication across departments.
- Process Improvement: Identify opportunities for operational efficiencies and implement solutions to streamline processes.
- Client & Stakeholder Engagement
- Client Coordination: Act as a point of contact for clients, addressing inquiries, and ensuring client satisfaction.
- Stakeholder Management: Maintain strong relationships with internal and external stakeholders, facilitating effective communication and collaboration.
- Reporting: Prepare and present reports on operational performance, project updates, and key metrics to senior management.
Administrative & Technological Expertise
- Data Management: Maintain accurate records, manage databases, and generate detailed reports using Excel and other relevant software.
- Technological Proficiency: Utilize project management tools, CRM systems, and other software to enhance operational efficiency.
- Administrative Support: Assist with administrative tasks such as scheduling, document preparation, and correspondence.
Compliance & Quality Assurance
- Compliance Oversight: Ensure all activities comply with industry regulations and company policies.
- Quality Assurance: Monitor the quality of services delivered, ensuring high standards and continuous improvement.
Key Requirements:
Education & Experience:
- Bachelors€™s degree in Business Administration, Operations Management, or a related field.
- 2-4 years of experience in a coordination or administrative role, preferably within the fire response or related industry.
- Technical Skills:
- Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and project management software.
- Experience with CRM systems and other business tools.
- Soft Skills:
- Strong organizational and multitasking abilities.
- Excellent verbal and written communication skills
- Ability to problem-solve and adapt in a dynamic environment
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Key Responsibilities:
- Manage and maintain contracts with national clients, ensuring compliance with terms and conditions.
- Serve as the primary point of contact for national clients, addressing inquiries, concerns, and requests in a timely and professional manner
- Collaborate with internal teams to ensure that client expectations are met and that services are delivered efficiently and effectively.
- Monitor client satisfaction and proactively identify areas for improvement to enhance the client experience.
- Develop and maintain strong relationships with key stakeholders within client organizations to foster long-term partnerships.
- Analyze contract performance and provide regular reports to management on client engagement, satisfaction, and any issues or opportunities for improvement.
- Stay updated on industry trends and best practices to ensure that our services remain competitive and meet the evolving needs of our national clients.
Qualifications and Requirements:
- Bachelor's degree in Business Administration, Management, or a related field.
- Proven experience in contract management or a similar role, preferably in the national or corporate sector.
- Strong interpersonal and communication skills, with the ability to build rapport and effectively communicate with clients and internal teams.
- Excellent organizational skills and attention to detail, with the ability to manage multiple tasks and deadlines simultaneously.
- Demonstrated problem-solving abilities and a proactive approach to addressing client needs and concerns.
- Proficiency in Microsoft Office suite and contract management software.
- Ability to travel occasionally to meet with national clients and attend meetings or conferences as needed.
Preferred Qualifications:
- Master’s degree in business administration or a related field.
- Certification in contract management or a related field (e.g., Certified Commercial Contracts Manager).
- Experience working in the national or corporate contracts management space, preferably in a leadership or managerial role.
- Knowledge of relevant industry regulations and compliance standards.
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Minimum qualifications and experience:
- Matric or equivalent
- Minimum 3 years’ experience as an Electronic Security technician
- Programming, wiring, installations, and fault-finding experience
- Valid code 08 driver’s license essential
- Must be PSIRA registered (Grade E, D C) OR Can Apply through Fidelity-ADT
Job Requirements:
- Install and Program multiple alarm systems (Ajax, Paradox, Texecom, Caddx, IDS, DSC, Rhino, Risco)
- Installation and Maintenance of electric fences
- Smart CCTV systems (Line crossing, Facial recognition, Street surveillance etc.)
- Integration of Electric fencing, CCTV, and Intruder alarm systems
- Setup and maintenance of wireless, fibre and copper networks
- Installation of basic electricity e.g., DB Boards, Inverters, UPSs, and Generators
- Oversight and design of big projects
- IT and Network support
- Access Control systems (Bio-Metrix, UHF, Facial recognition, and Access cards)
Main duties & Responsibilities:
- Program system as per specifications
- Plan the cable runs with the wireman
- Obtain customer codes before attending a call daily and when on Standby
- Complete handovers
- Complete job cards after every installation
- Provide feedback to Manager / Supervisor and Call Centre upon completion of a call
- Keep stock up to date and assist store man with stock take
- Keep the company vehicle clean
- Submit petrol slips
- Core competencies:
- Customer Focus Functional/Technical Skills
- Approachability Problem Solving and Troubleshooting
- Integrity and Trust Technical Learning
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Key Responsibilities:
- Manage the Installations and Service revenue
- Manage the implementation of Sales through the Technical program in the region
- Manage the fuel consumption within Technical
- Manage the Overtime costs within Technical
- Manage absenteeism and excess leave within Technical
- Manage staff turnover within Technical
- Manage and control the operating costs within Technical (Budget)
- Manage and maintain “wait/lead time” for installations and servicing of alarm systems
- Manage operating costs of the technical fleet vehicles
- Manage and drive the new product line
- Manage the quality inspections and training on the Dealer program
- Manage the attendance of Managers at Technical Department meetings
- Conduct EHS audits within Technical
- Conduct fire and evacuation drills
- Conduct EHS inspections within Technical
- Improve and manage the accident ratio in Operations Departments
- Identify the root cause for customer service issues in Technical
- Manage and compile reports on any outstanding issues on callouts and services rendered
- Create a performance-based culture through implementing a cutting-edge performance
- management system and provide necessary training
- Provide guidelines for training and succession planning
- Ensure that the budgeted revenue is achieved
- Ensure that the Sales/Technical program is implemented in the region
- Ensure that the fuel consumption levels are maintained/reduced effectively
- Ensure that overtime is reduced monthly
Qualifications and Requirements:
- Relevant Degree or equivalent
- 5-8 years’ experience in the Fire industry
- Extensive Technical Experience
- People management experience
- Computer Literate (MS Office and Outlook)
- Budgeting knowledge
- Project Management
- Conversant in SAIDSA requirements
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Key Responsibilities:
Administrative & Executive Support
- Calendar & Schedule Management: Organize and maintain schedules, arrange meetings, and manage travel itineraries.
- Meeting Coordination: Prepare agendas, take meeting minutes, and ensure follow-ups on action points.
- Email & Communication Management: Draft, review, and manage professional correspondence, ensuring clarity and efficiency.
- Task & Project Coordination: Track deadlines, assist in managing projects, and coordinate cross-functional activities.
Creative & Design Tasks
- Presentation Development: Create visually compelling PowerPoint presentations that effectively communicate key ideas.
- Graphic Design Support: Develop graphics, marketing materials, and internal documents using Adobe Suite, Canva, and other tools.
- Document & Report Formatting: Ensure all reports, proposals, and documents align with branding and presentation standards.
Technology & Digital Competence
- Software Proficiency: Utilize Microsoft Office Suite (Excel, Word, PowerPoint, Outlook), Adobe Suite, Canva, and other relevant tools.
- Data Management: Maintain organized digital files, track key business data, and assist with report generation.
- Tech Support Coordination: Liaise with IT teams for troubleshooting and ensure smooth digital workflow.
Communication & Coordination
- Verbal & Written Communication: Maintain professionalism in all interactions, ensuring clear and effective messaging.
- Stakeholder Engagement: Communicate with internal teams, clients, and external partners with a high level of discretion.
- Follow-Up & Execution: Ensure assigned tasks and directives are executed within deadlines.
Office & Logistics Management
- Resource Planning: Ensure the office runs efficiently by coordinating supplies and arranging logistics for key meetings or events.
- Confidentiality & Discretion: Handle sensitive information with the utmost professionalism and integrity.
Key Requirements:
Education & Experience:
- A background in graphic design, business administration, or a related field.
- Minimum of 3-5 years of experience in a similar role, preferably in a fast-paced corporate environment.
- Technical Skills:
- Proficient in Adobe Creative Suite (Photoshop, Illustrator, InDesign).
- Advanced skills in Microsoft PowerPoint, Excel, and Word.
- Strong working knowledge of Canva and other design tools.
- Comfortable with CRM and project management software.
- Soft Skills:
- Strong organizational and multitasking abilities.
- Excellent verbal and written communication skills.
- High attention to detail and a problem-solving mindset.
- Ability to work independently and handle high-pressure situations
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Key Responsibilities:
Installation & Configuration:
- Install and configure security systems including CCTV cameras, access control systems, alarm systems, and other security technology.
- Conduct site surveys to determine client requirements and propose optimal solutions.
Maintenance & Troubleshooting:
- Perform routine maintenance checks on security equipment and systems.
- Troubleshoot and resolve any technical issues or malfunctions with security hardware or software.
- Respond to emergency service requests for repair and resolve issues promptly to ensure minimal downtime.
System Upgrades & Integration:
- Upgrade existing security systems to incorporate new technologies and enhance system performance.
- Integrate different security systems for seamless operation and improved functionality.
Documentation & Reporting:
- Maintain detailed records of installations, system configurations, and maintenance activities.
- Provide clients with regular updates on system performance and suggest improvements.
Training & Mentoring:
- Mentor and provide guidance to junior technicians and assist in their professional development.
- Conduct training sessions for staff or clients on the operation and maintenance of security systems.
Client Interaction:
- Act as the primary point of contact for clients during the installation and service process.
- Provide technical support to clients, explaining complex security issues in an understandable manner.
Compliance & Standards:
- Ensure all installations and maintenance activities comply with relevant security standards, regulations, and company policies.
- Keep up-to-date with industry trends, best practices, and advancements in security technologies.
Installation and Setup:
- Install, configure, and set up security systems including CCTV cameras, access control systems, alarm systems, and other security technologies.
Maintenance and Repairs:
- Perform routine maintenance, troubleshooting, and repair of security systems to ensure optimal performance and functionality. Respond promptly to breakdowns and resolve issues.
System Monitoring and Testing:
- Regularly monitor and test security systems to ensure that they are functioning properly and in compliance with safety standards.
Technical Support:
- Provide technical support to both internal teams and clients, troubleshooting and resolving issues related to security systems. Respond to service requests promptly.
System Upgrades:
- Assist with upgrading security systems to incorporate the latest technologies, ensuring they remain state-of-the-art and efficient.
Documentation:
- Maintain detailed records of all installations, repairs, and maintenance performed on security equipment. Ensure accurate and up-to-date reporting of system status and service requests.
Compliance:
- Ensure that all installations and repairs comply with industry standards, local regulations, and company policies. Stay updated on the latest safety and security regulations.
Training and Support:
- Provide training and guidance to clients or internal staff on the proper use of security systems. Educate users on best practices and troubleshooting techniques.
Emergency Response:
- Respond to emergencies related to security systems, including assisting with system recovery or providing on-site support during system malfunctions.
Inventory Management:
- Assist in managing inventory for security parts and tools, ensuring that necessary supplies are available for repairs and installations.
Qualifications and Skills:
Education:
- PSIRA Grade A
- Impro Level 1 – 3 (Wish)
- Honeywell Level 1 & 2 (Wish)
- DCS Neo Basic Wiring (Wish)
- DSC Neo Programming (Wish)
- Ajax Training (Wish)
- Drivers Licence
- Matric
- Firearm Competency HG/SG/SLR
Experience:
- At least 3 years of experience as a security technician or in a similar role involving the installation, maintenance, and repair of security systems.
Technical Skills:
- In-depth knowledge of security technologies such as CCTV, access control systems, alarm systems, intercom systems, and, experience with networked systems and IP cameras.
Troubleshooting:
- Strong problem-solving and troubleshooting skills, with the ability to diagnose and resolve technical issues effectively.
Communication Skills:
- Excellent communication skills, both written and verbal. Ability to explain technical issues clearly to non-technical personnel.
Computer Literacy:
- Basic understanding of computer systems, networking, and relevant software programs used for security systems.
Certifications (Desirable):
- Relevant certifications in security systems (e.g., CCTV, access control, alarm systems).
Physical Requirements:
- Ability to work in various environments, including at heights, in confined spaces, or outdoors. Must be comfortable carrying and handling heavy equipment
- Ability to work both independently and as part of a team.
- Basic IT skills, including familiarity with networking, software, and operating systems.
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Key Responsibilities:
- Supervision & Leadership: Lead and guide a team of Control Room Operators, ensuring they adhere to operational procedures, safety protocols, and best practices. Provide training, mentorship, and support to junior operators.
- Advanced System Monitoring: Oversee the monitoring of complex systems, equipment, and alarms, ensuring continuous operation and addressing issues before they escalate. Take proactive steps to identify and resolve potential problems.
- Incident Management: Lead responses to alarms, system failures, and emergencies. Evaluate issues quickly, make critical decisions, and direct the team to ensure swift and effective resolution. Ensure escalation to relevant departments or management when necessary.
- Operational Coordination: Coordinate with other departments to ensure smooth and effective operation across the facility or service. Facilitate communication between shifts to ensure clear handovers and continuity.
- Data Analysis & Reporting: Oversee the collection and analysis of operational data. Prepare and present detailed reports on performance metrics, incidents, system health, and compliance status. Provide recommendations for improvements based on trends and insights.
- Compliance & Safety: Ensure that all operations are conducted in compliance with company policies, industry regulations, and safety standards. Lead safety drills, audits, and review processes to ensure a safe working environment.
- Procedure Development & Improvement: Contribute to the development, review, and improvement of control room procedures, emergency protocols, and workflows to enhance operational efficiency and safety.
- Training & Development: Lead training sessions for new and existing staff on control room systems, emergency procedures, and operational best practices. Ensure the team is up to date with the latest procedures and technologies.
- Quality Assurance: Ensure operational efficiency by conducting regular reviews of systems, workflows, and procedures. Identify opportunities for improvement and implement corrective actions to optimize control room operations.
- Shift Supervision: Manage and coordinate shift schedules, ensuring adequate coverage and continuity of operations. Ensure shift changes are seamless and all relevant information is handed over efficiently.
Qualifications and Skills:
Education:
- High -School Diploma
- PSIRA Grade A
- Firearm Competency HG/SG/SLR
- Drivers License
Experience:
- Minimum of 3 years of experience in a control room, operations monitoring, or related field, with at least 2 years in a supervisory or senior operator role. Experience in industries such as energy, manufacturing, telecommunications, or utilities is highly desirable.
- Technical Expertise: Advanced knowledge of control systems, monitoring software, and operational technologies. Proficiency in troubleshooting and resolving complex operational issues.
- Leadership Skills: Proven ability to lead and mentor a team, providing guidance, feedback, and performance management. Strong decision-making and conflict-resolution abilities.
- Communication Skills: Excellent verbal and written communication skills to effectively communicate with team members, management, and other departments.
- Problem-solving: Exceptional analytical and critical thinking skills, with the ability to assess complex situations and make decisions quickly.
- Attention to Detail: Strong ability to monitor multiple systems, recognize irregularities, and implement corrective actions in a timely manner.
- Project Management: Experience managing or contributing to operational improvement projects, system upgrades, or process optimization initiatives.
go to method of application »
Key Responsibilities:
- Supervision & Leadership: Lead and guide a team of Control Room Operators, ensuring they adhere to operational procedures, safety protocols, and best practices. Provide training, mentorship, and support to junior operators.
- Advanced System Monitoring: Oversee the monitoring of complex systems, equipment, and alarms, ensuring continuous operation and addressing issues before they escalate. Take proactive steps to identify and resolve potential problems.
- Incident Management: Lead responses to alarms, system failures, and emergencies. Evaluate issues quickly, make critical decisions, and direct the team to ensure swift and effective resolution. Ensure escalation to relevant departments or management when necessary.
- Operational Coordination: Coordinate with other departments to ensure smooth and effective operation across the facility or service. Facilitate communication between shifts to ensure clear handovers and continuity.
- Data Analysis & Reporting: Oversee the collection and analysis of operational data. Prepare and present detailed reports on performance metrics, incidents, system health, and compliance status. Provide recommendations for improvements based on trends and insights.
- Compliance & Safety: Ensure that all operations are conducted in compliance with company policies, industry regulations, and safety standards. Lead safety drills, audits, and review processes to ensure a safe working environment.
- Procedure Development & Improvement: Contribute to the development, review, and improvement of control room procedures, emergency protocols, and workflows to enhance operational efficiency and safety.
- Training & Development: Lead training sessions for new and existing staff on control room systems, emergency procedures, and operational best practices. Ensure the team is up to date with the latest procedures and technologies.
- Quality Assurance: Ensure operational efficiency by conducting regular reviews of systems, workflows, and procedures. Identify opportunities for improvement and implement corrective actions to optimize control room operations.
Qualifications and Skills:
Education:
- High -School Diploma
- PSIRA Grade B
- Firearm Competency HG/SG/SLR
- Drivers License
- Experience: Minimum of 3 years of experience in a control room, operations monitoring, or related field, with at least 2 years in a supervisory or senior operator role. Experience in industries such as energy, manufacturing, telecommunications, or utilities is highly desirable.
- Technical Expertise: Advanced knowledge of control systems, monitoring software, and operational technologies. Proficiency in troubleshooting and resolving complex operational issues.
- Leadership Skills: Proven ability to lead and mentor a team, providing guidance, feedback, and performance management. Strong decision-making and conflict-resolution abilities.
- Communication Skills: Excellent verbal and written communication skills to effectively communicate with team members, management, and other departments.
- Problem-Solving: Exceptional analytical and critical thinking skills, with the ability to assess complex situations and make decisions quickly.
- Attention to Detail: Strong ability to monitor multiple systems, recognize irregularities, and implement corrective actions in a timely manner.
- Project Management: Experience managing or contributing to operational improvement projects, system upgrades, or process optimization initiatives.
Experience:
- At least 2-3 years of experience in a Control room or security-related role.
go to method of application »
Key Responsibilities:
- System Monitoring: Continuously monitor systems, equipment, and alarms to ensure the smooth operation of the facility or service. This may include monitoring of energy systems, production lines, communication systems, or other critical infrastructure.
- Incident Response: React promptly to any disruptions, alarms, or emergencies. Assess and troubleshoot issues as they arise, and follow appropriate protocols for resolution.
- Reporting: Maintain accurate logs of activities, incidents, and operational status. Provide detailed reports on any issues or irregularities to management and relevant departments.
- Communication: Maintain effective communication with other operators, supervisors, and external stakeholders to ensure smooth coordination and response to operational changes or emergencies.
- Data Management: Collect, record, and analyze operational data. Use software tools and systems to identify trends, inefficiencies, or potential hazards.
- Compliance: Ensure all operations comply with company policies, safety regulations, and industry standards. Follow standard operating procedures (SOPs) and emergency protocols when needed.
- Routine Checks: Conduct regular equipment checks to identify signs of wear or malfunction. Schedule maintenance activities as required.
- Shift Handover: Ensure a smooth handover of responsibilities to incoming shifts, providing clear and comprehensive updates on system status, incidents, or ongoing issues.
Qualifications and Skills:
- Education: High School Diploma or equivalent required. Relevant technical certifications or training in control systems, operations, or a related field is preferred.
- Experience: Previous experience in a control room, monitoring, or operations environment is highly desirable. Experience in sectors such as manufacturing, utilities, telecommunications, or energy is a plus.
- Technical Skills: Proficiency in using control room software, monitoring systems, and other relevant tools. Basic knowledge of troubleshooting systems and equipment is required.
- Attention to Detail: Strong ability to monitor multiple systems simultaneously and identify irregularities or potential issues quickly.
- Communication Skills: Excellent verbal and written communication skills to ensure clear reporting and effective team collaboration.
- Problem-solving skills: Ability to think critically and make decisions under pressure, especially during emergencies or system failures.
- Organizational Skills: Strong ability to manage and prioritize multiple tasks and responsibilities efficiently, often in a fast-paced environment.
Experience:
- At least 2-3 years of experience in a Control room or security-related role.
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Minimum Requirements:
- Matric certificate
- Diploma or Degree in Human Resource Management will be and added advantage.
- At least 2-3 years’ experience in HR environment.
- Administration, interpersonal communication, and client liaison skills are required.
- Strong planning, leadership, organizational skills as well as good interpersonal and communication skills are essential.
- Great Compliance Experience.
- Computer literacy on Microsoft Programs essential.
- Analytical and critical thinking skills
- Clear Criminal Record.
- Own reliable transport.
- Should reside in the Secunda or surrounding area.
Key Performance Areas:
- HR Administrator/HR Generalist.
- Recruiter
- Recruitment, selection and placement.
- Establish a recruitment market that will render quality candidates.
- Apply various tests to establish suitability for the position.
- Conduct interviews with responsible manager from the shortlisted candidates.
- Prepare relevant paperwork for the candidate to be appointed and process it accordingly.
- Conduct a full induction with follow ups to ensure the appropriate placement is done.
- Loading of new employee’s application on the HR system.
- Maintaining sound industrial and employee relations.
- Ensuring that information relating to policies and procedures on IR are made known to staff and their use is monitored in-house and Appointments are done within specified time frames.
- Quality candidates are appointed systematically.
- Retention is achieved via induction.
- No deviation to be allowed.
- Matters for employees are dealt with adequately to the satisfaction of the employees.
- Assisting in communication.
- Administration of company benefits.
- Assisting in communication.
- Decide together with other managers on important communication to be circulated.
- Ensure that communication is reaching the targeted audience.
- Checking understanding and effectiveness of communication circulated.
- Administration of company benefits.
- Ensuring a better understanding of all company benefits.
- Facilitate that benefits are accessed by staff.
- Ensure that all administration work pertaining to benefits is done and followed up properly.
- Ensuring compliance with statute.
- Acquire knowledge of all applicable statute.
- Ensure compliance with such statute.
- Working as an HR business partner with other managers.
- Learn more about the key performance areas of the other managers.
- Engage with them continuously on employee matters and try and add value into what they do.
- Create a trust relationship with other managers and give them valuable advice and assistance whenever it is needed.
- Appointment of quality and motivated staff.
- Ensuring industrial peace and happiness.
- Ensuring that communication channels are effective.
- Benefits are accessible and known to staff.
- Driving total compliance.
- Good and honest relationship with other managers.
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Minimum Requirements
- PSIRA Grade B/C – Registered and accredited.
- Driver's license (PDP) and driving for at least 2-5 years on a regular basis.
- Firearm Competency (Handgun/Shotgun and Rifle) - at least two categories of firearms.
- NKP registered.
- Matric or equivalent.
- No Criminal Record or any pending cases.
- Excellent Communication Skills both written and verbal.
- Previous leadership experience advantageous.
- Security escorting or Armed Response experience.
- Basic investigation experience and experience to attend to incidents.
- SAPS or military experience will be beneficial.
- Basic understanding of OH&S procedures and compliance.
- Medically fit (important).
- Able to work shifts especially night shift for extended periods.
- Should reside within the Secunda or surrounding area.
Competencies Required
- Leadership ability - assertive, organised and thorough
- Ability to work under pressure and use initiative
- Organising & Planning
- Administratively advanced
- Problem Solving
- At ease around higher management
- Conflict management
go to method of application »
Key Responsibilities:
Installation and Setup:
- Install, configure, and set up security systems including CCTV cameras, access control systems, alarm systems, and other security technologies.
Maintenance and Repairs:
- Perform routine maintenance, troubleshooting, and repair of security systems to ensure optimal performance and functionality. Respond promptly to breakdowns and resolve issues.
System Monitoring and Testing:
- Regularly monitor and test security systems to ensure that they are functioning properly and in compliance with safety standards.
Technical Support:
- Provide technical support to both internal teams and clients, troubleshooting and resolving issues related to security systems. Respond to service requests promptly.
System Upgrades:
- Assist with upgrading security systems to incorporate the latest technologies, ensuring they remain state-of-the-art and efficient.
Documentation:
- Maintain detailed records of all installations, repairs, and maintenance performed on security equipment. Ensure accurate and up-to-date reporting of system status and service requests.
Compliance:
- Ensure that all installations and repairs comply with industry standards, local regulations, and company policies. Stay updated on the latest safety and security regulations.
Training and Support:
- Provide training and guidance to clients or internal staff on the proper use of security systems. Educate users on best practices and troubleshooting techniques.
Emergency Response:
- Respond to emergencies related to security systems, including assisting with system recovery or providing on-site support during system malfunctions.
Inventory Management:
- Assist in managing inventory for security parts and tools, ensuring that necessary supplies are available for repairs and installations.
Qualifications and Skills:
- Education:
- PSIRA Grade C
- Impro Level 1 – 3 (Wish)
- Honeywell Level 1 & 2 (Wish)
- DCS Neo Basic Wiring (Wish)
- DSC Neo Programming (Wish)
- Ajax Training (Wish)
- Drivers Licence
- Matric
Experience:
- At least 2 years of experience as a security technician or in a similar role involving the installation, maintenance, and repair of security systems.
Technical Skills:
- In-depth knowledge of security technologies such as CCTV, access control systems, alarm systems, intercom systems, and, experience with networked systems and IP cameras.
Troubleshooting:
- Strong problem-solving and troubleshooting skills, with the ability to diagnose and resolve technical issues effectively.
Communication Skills:
- Excellent communication skills, both written and verbal. Ability to explain technical issues clearly to non-technical personnel.
Computer Literacy:
- Basic understanding of computer systems, networking, and relevant software programs used for security systems.
Certifications (Desirable):
- Relevant certifications in security systems (e.g., CCTV, access control, alarm systems).
Physical Requirements:
- Ability to work in various environments, including at heights, in confined spaces, or outdoors. Must be comfortable carrying and handling heavy equipment
- Ability to work both independently and as part of a team.
- Basic IT skills, including familiarity with networking, software, and operating systems.
Experience:
- At least 1–2 years of experience in a technical or security-related role (desirable but not required).
- Experience in a customer-facing environment (helpful, especially if responding to service requests).
go to method of application »
Key Responsibilities:
- Source and sell armed monitoring and response agreements, providing invaluable security solutions to our valued customers.
- Drive sales of innovative alarm system upgrades, CCTV systems, electric fences, and more to meet the evolving needs of our clientele.
- Exceed monthly sales targets through your proactive approach and dedication to customer satisfaction.
Qualifications & Experience:
- Previous sales experience with a proven track record, preferably in capital goods sales, showcasing your ability to achieve and exceed targets.
- Knowledge of intruder detection equipment such as IDS, DSC, AJAX or other alarm systems is advantageous, demonstrating your technical acumen.
- Matric or equivalent qualification.
Job Requirements & Attributes:
- Self-motivated, energetic, and driven to succeed in a fast-paced sales environment.
- Exceptional selling skills paired with strong organizational and time management abilities.
- Excellent communication, presentation, and negotiation skills to effectively engage with customers.
- Proficiency in MS Office, Email, and Internet usage.
- Presentable appearance and professional demeanor, with a valid driver's license and reliable vehicle.
- A hunter for new business opportunities with a passion for electronic and technical equipment.
Duties:
- Generate and close deals, leveraging both self-sourced leads and those received internally.
- Cultivate relationships with estate agents, builders, architects, and other stakeholders to drive business growth.
- Provide daily, weekly, and monthly reporting to track progress and ensure targets are met.
- Maintain administrative duties related to sales with meticulous attention to detail.
Performance Standards:
- Achieve revenue sales targets and drive acquisition of new clients, maintaining strong relationships with existing clients.
- Ensure timely follow-up on all leads and quotes to maximize conversion rates.
Competencies (Technical & Behavioural):
- Drive for results and action-oriented mindset to consistently exceed expectations.
- Customer-focused approach with perseverance and problem-solving skills to meet diverse client needs.
- Willingness to learn and adapt to new technical skills and technologies.
- Assertive with a sense of urgency, demonstrating adaptability and resilience in the face of challenges.
Method of Application
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