Latest Jobs at MFS Africa

Description

MFS Africa is the leading digital payments platform in Africa, enabling low-cost payments across the continent. The company works in close partnership with mobile network operators and financial institutions to bring simple and relevant payment services to African consumers and businesses. MFS Africa connects over 320 million mobile money users across Africa through its platform, which enables cross-border payment for mobile money networks, banks, money transfer operators, and large corporates.

As a fintech company, we strive towards elegance and simplicity in everything we do. Our mission is to make borders matter less, and our values are to SIMPLIFY, CARE, and be REVOLUTIONARY. We pride ourselves on world-class operations and a distributed team. Our offices include Abidjan, Accra, Johannesburg, Kampala, Lagos, London, Nairobi, and Port-Louis, and many employees work remotely from locations where we do not have offices. We are regulated by the FSC in Mauritius, BoG in Ghana, BoT in Tanzania, and FCA in the UK.

The MFS Africa team has doubled in the past year and continues to grow rapidly. Our people are talented, curious, and the reason our company does exceptional things. Excellence in nurturing our people and their passions is foundational to our success as a business.

The Role

People Operations (PepOps) at MFS Africa encompasses human resources, wellness, employee experience, learning and development, health and safety, logistics and facilities for 500 people in over 20 countries. We are recruiting a Global Coordinator to join the PepOps team who will be responsible for managing the PepOps global team logistics and calendars, as well as coordinating company events, HSE and audit compliance for people, facilities, and activities. As a core member of the PepOps team, the Global Coordinator will report to the Chief People Officer and work closely with stakeholders across the business to ensure safety, simplicity, efficacy, and HSE compliance in people operations at MFS Africa.

We are seeking candidates with 2-3 years of experience managing people, coordinating logistics, and facilitating events. The successful candidate must be passionate about creating safe and delightful experiences that nurture people, possess exceptional communication skills, high EQ, creative problem solving, strong organization skills, and flexibility.

Strong location preference is one of our offices, however, this may be negotiable within time zone. Some travel will be required.

Requirements

You will be a good fit if you are:

• A curious problem solver focused on simplifying solutions in revolutionary ways

• A great listener and strong cross-cultural communicator

• A diligent closer with dedicated and timely follow-through

• Able to independently manage yourself and deliver on multiple work streams simultaneously whilst ensuring that your work product is of a high standard

• Great attention to detail, as well as pull back and see the bigger picture

• Eager to take on new types of work and learn by doing, without prior experience or direct supervision

• Motivated by the growth of others

• Flexible and adaptable

• An excellent relationship builder who can effectively handle conflict when it arises

• Comfortable with ambiguity and can operate effectively in a fast-paced and changing environment

• Collaborative, strategic, and effective in a team

• Humble, authentic, empathetic, and visionary

Duties and Responsibilities:

• Liaise with travel providers to coordinate team travel

• Maintain up-to-date team calendars

• Facilitate clear, relevant communication with multiple stakeholders about PepOps activities and initiatives

• Document and report on adherence to HSE processes and practices at company offices and events

• Coordinate and QC office HSE activities with location-specific facilities staff, and support staff growth and development

• Coordinate PepOps-led global events including internal conferences, leadership team intensives, academy sessions, immersion weeks, and team buildings in collaboration with key stakeholders and suppliers

• Promote and model MFS Africa’s core values to simplify, care, and be revolutionary

• Collaborate with multiple stakeholders to perform other duties and tasks as needed in collaboration with the CPO and the rest of the PepOps team

The ideal candidate will have the following qualifications and experience:

• Bachelor’s degree in a relevant field

• 2+ years' work experience in logistics, project coordination, event management, hospitality, or another relevant field

• 3 verifiable references (at least one personal and one professional)

• Demonstrated leadership skills in a fast-moving and complex environment

• Experience working in fin/tech a plus

• French language competency a plus

Benefits

• We are the cutting edge of fintech in Africa

• Ranked by Fast Company as Second Most Innovative Company in Africa

• Attractive package including flexible benefits and competitive remuneration

• Diverse, inclusive, gender-balanced company culture representing >28 nationalities and speaking

• >20 languages

• Massive growth potential

• We operate a flexible remote working and unlimited leave policy

• We solve relevant problems for Africa and the world to create access for the millions of users who also believe in what we do

go to method of application »

Description

MFS Africa is the leading digital payments platform in Africa, enabling low-cost payments across the continent. The company works in close partnership with mobile network operators and financial institutions to bring simple and relevant payment services to African consumers and businesses. MFS Africa connects over 320 million mobile money users across Africa through its platform, which enables cross-border payment for mobile money networks, banks, money transfer operators, and large corporates.

As a fintech company, we strive towards elegance and simplicity in everything we do. Our mission is to make borders matter less, and our values are to simplify, care, and be revolutionary. We pride ourselves on world-class operations and a distributed team. Our offices include Abidjan, Accra, Johannesburg, Kampala, Lagos, London, Nairobi, and Port-Louis, and many employees work remotely from locations where we do not have offices. We are regulated by the FSC in Mauritius, BoG in Ghana, BoT in Tanzania, and FCA in the UK.

The MFS Africa team has doubled in the past year and continues to grow rapidly. Our people are talented, curious, and the reason our company does exceptional things. Excellence in nurturing our people and their passions is foundational to our success as a business.

The Role

We are recruiting a Director of Organizational Effectiveness (DOE) to join the people operations (PepOps) team cultivating our diverse global talent pool. As a core member of the PepOps team, this individual will work closely with the Chief People Officer to execute the PepOps strategy and deliver an outstanding performance management practice across the group.

We are seeking candidates with 5-7 years of experience working at a senior level with people, operations, and performance management systems. The successful candidate will have extensive visibility across the business and ways of working in the first two years. They will be comfortable strategizing collaboratively and executing independently while cultivating buy-in from internal and external stakeholders. This is a growth role, intended to develop senior leadership talent with deep knowledge of the business and an internal, flexible, cross-departmental promotion track.

Strong location preference is one of our offices, however, this may be negotiable within time zone.

Requirements

Responsibilities

• Systematically define, model, measure, analyze, and benchmark people performance metrics

• Drive established performance management annual cycle (adaptive management of ongoing process) measuring, analyzing, and reporting on PepOps metrics for internal and external stakeholders

• Conduct performance management self-audit, including KPI mapping, gap analysis, and alignment

• Identify, simplify, and communicate critical dependencies within the business to map and support effective SLAs

• Remuneration and pay scale benchmarking to industry, including defining a rigorous methodology accounting for market variability

• Execute and report independently on cross functional initiatives

• Collaborate with multiple stakeholders to perform other duties as needed in collaboration with the Chief People Officer

• Promote and model MFS Africa’s core values to simplify, care, and be revolutionary

Skills

• Powerful internal compass oriented to authenticity & humility, able to handle confidential and sensitive information with discretion

• Systematic and data-driven, with attention to detail and accuracy, adept at simplifying complex data and analyses

• Strong written and verbal cross-cultural communicator

• Collaborative, strategic, and diplomatic, able to build relationships quickly and understand the perspective of others

• Proactive and adaptable, with the willingness to learn and take on new challenges without prior experience

Qualifications and Experience

• 5-7 years of experience in people operations and performance management

• Proven track record of developing and executing cross-functional global initiatives

• Experience working in emerging markets, fin/tech, and/or corporate environments a plus

Benefits

• We are a diverse and inclusive work environment maintaining full gender parity, with 28+ nationalities represented and 20+ languages spoken

• We continually strive to build a culture of care and performance in equilibrium

• We operate a flexible remote working and unlimited leave policy

• We offer flexible benefits and competitive remuneration packages

• We prioritize the overall well-being of our staff through initiatives aimed at ensuring they reach their full potential in a supportive environment

• We solve relevant problems for Africa and the world to create access for the millions of users who also believe in what we do

• We are the cutting edge of fintech in Africa

go to method of application »

Description

MFS Africa is the leading digital payments platform in Africa, enabling low-cost payments across the continent. The company works in close partnership with mobile network operators and financial institutions to bring simple and relevant payment services to African consumers and businesses. MFS Africa connects over 320 million mobile money users across Africa through its platform, which enables cross-border payment for mobile money networks, banks, money transfer operators, and large corporates.

As a fintech company, we strive towards elegance and simplicity in everything we do. Our mission is to make borders matter less, and our values are to simplify, care, and be revolutionary. We pride ourselves on world-class operations and a distributed team. Our offices include Abidjan, Accra, Johannesburg, Kampala, Lagos, London, Nairobi, and Port-Louis, and many employees work remotely from locations where we do not have offices. We are regulated by the FSC in Mauritius, BoG in Ghana, BoT in Tanzania, and FCA in the UK.

The MFS Africa team has doubled in the past year and continues to grow rapidly. Our people are talented, curious, and the reason our company does exceptional things. Excellence in nurturing our people and their passions is foundational to our success as a business.

The Role

We are recruiting a People Operations Specialist to join the People Operations (PepOps) Team who will work hand in hand with the People Operations Manager to build our organizational capacity and execute on global people operations systems and processes, ensuring these run seamlessly and ultimately meet the needs of our people.  As a core member of the PepOps Team, the PepOps Specialist will report to the PepOps Manager and work closely with relevant stakeholders in the PepOps team and other departments.

We are seeking candidates with at least 5 years of experience working within People Operations/ Human Resources in the South African context. The successful candidate must have deep expertise in the various aspects of human resources (across the employee life cycle), have a passion for implementing best in class people practices and be comfortable working in a dynamic, fast-paced environment.

Location is our offices in Johannesburg, South Africa.

Requirements

You will be a good fit if you:

• Are highly organized with the ability to prioritize tasks effectively

• Have a high level of integrity; ability to handle confidential and sensitive information with discretion

• Possess strong interpersonal and communication skills, with the ability to build relationships quickly and understand the perspective of others

• Are attentive to details with the ability to analyze data into meaningful information

• Are proactive and adaptable, with the willingness to learn and take on new tasks, even without prior experience

• Can work within a team as well as autonomously with minimal supervision

• Are passionate about people and comfortable working in a diverse environment

• Have working knowledge of SA employment regulations

Duties and Responsibilities:

• Ensure day to day operations of the people-related functions are addressed in a timely, efficient, and proactive manner

• Ensure employment and regulatory compliance and drive initiatives such as employment equity reporting

• Support the business in each stage of the employee lifecycle, from pre-boarding through off-boarding

• Support in the management of PepOps systems and tools

• Collaborate with multiple stakeholders providing general people operations support to staff

• Promote and model MFS Africa’s core values to simplify, care, and be revolutionary

• Operate as a trusted advisor when it comes to the People Operations environment

• Perform other tasks as directed by the PepOps Manager

The ideal candidate will have the following qualifications and experience:

• 5+ years of experience in People Operations/Human Resources in South Africa

• Bachelor’s degree in Human Resources or a related field

• Proven track record in the execution, delivery and implementation of various people-oriented solutions and services

• Experience working in emerging markets, a fin/tech or corporate environment is a plus

Benefits

• We are the cutting edge of fintech in Africa

• Ranked by Fast Company as Second Most Innovative Company in Africa

• Attractive package including flexible benefits and competitive remuneration

• Diverse, inclusive, gender-balanced company culture representing >28 nationalities and speaking >20 languages 

• Massive growth potential

• We operate a flexible remote working and unlimited leave policy

• We solve relevant problems for Africa and the world to create access for the millions of users who also believe in what we do

go to method of application »

Description

MFS Africa is the leading digital payments platform in Africa, enabling low-cost payments across the continent. The company works in close partnership with mobile network operators and financial institutions to bring simple and relevant payment services to African consumers and businesses. MFS Africa connects over 320 million mobile money users across Africa through its platform, which enables cross-border payment for mobile money networks, banks, money transfer operators, and large corporates.

As a fintech company, we strive towards elegance and simplicity in everything we do. Our mission is to make borders matter less, and our values are to simplify, care, and be revolutionary. We pride ourselves on world-class operations and a distributed team. Our offices include Abidjan, Accra, Johannesburg, Kampala, Kinshasa, Lagos, London, Nairobi, and Port-Louis, and many employees work remotely from locations where we do not have offices. We are regulated by the FSC in Mauritius, BoG in Ghana, BoT in Tanzania, and FCA in the UK.

The MFS Africa team has doubled in the past year and continues to grow rapidly. Our people are talented, curious, and the reason our company does exceptional things. Excellence in nurturing our people and their passions is foundational to our success as a business.

The Role

We are recruiting a People Operations (PepOps) Administrator to join the PepOps Team who will work hand in hand with the People Operations Manager to build our organizational capacity and execute on global people operations systems and processes, ensuring these run seamlessly and ultimately meet the needs of our people.  As a core member of the PepOps Team, the PepOps Administrator will report to the PepOps Manager and work closely with relevant stakeholders in the PepOps team and other departments.

We are seeking candidates with 2-3 years of experience working within People Operations/Human Resources. The successful candidate must have a working knowledge of the various aspects of human resources (across the employee life cycle), have a passion for implementing best in class people practices and be comfortable working in a dynamic, fast-paced environment.

Strong location preference is one of our offices.

Requirements

You will be a good fit if you:

• Are highly organized with the ability to prioritize tasks effectively

• Have a high level of integrity; ability to handle confidential and sensitive information with discretion

• Possess strong interpersonal and communication skills, with the ability to build relationships quickly and understand the perspective of others

• Are detail oriented with the ability to analyze data into meaningful information

• Are proactive and adaptable, with the willingness to learn and take on new tasks, even without prior experience

• Can work within a team as well as autonomously with minimal supervision

• Are passionate about people and comfortable working in a diverse environment

• Have working knowledge of in country specific employment regulations

Duties and Responsibilities:

• Ensure day to day operations of the people-related functions are addressed in a timely, efficient, and proactive manner

• Ensure employment and regulatory compliance across our different locations

• Support the business in each stage of the employee lifecycle, from pre-boarding through off-boarding

• Support in the management of PepOps systems and tools

• Collaborate with multiple stakeholders, providing general people operations and administrative support to staff

• Assist with the execution of various HR projects

• Promote and model MFS Africa’s core values to simplify, care, and be revolutionary

• Operate as a trusted advisor when it comes to the People Operations environment

• Perform other tasks as directed by the PepOps Manager

The ideal candidate will have the following qualifications and experience:

• 2 - 3 years of experience in People Operations/Human Resources

• Bachelor’s degree in Human Resources or a related field

• Proven track record in the execution, delivery and implementation of various people-oriented solutions and services

• Experience working in emerging markets, a fin/tech or corporate environment is a plus

Benefits

• We are the cutting edge of fintech in Africa

• Ranked by Fast Company as Second Most Innovative Company in Africa

• Attractive package including flexible benefits and competitive remuneration

• Diverse, inclusive, gender-balanced company culture representing >28 nationalities and speaking >20 languages 

• Massive growth potential

• We operate a flexible remote working and unlimited leave policy

• We solve relevant problems for Africa and the world to create access for the millions of users who also believe in what we do