New Jobs at Quality Council for Trades and Occupations (QCTO)

Key functions: 

• Manage processes that are implemented by Quality Partners (QPs) for the planning, development, moderation, implementation, validation, and approval of the final assessment conducted; 
• Monitor that a systematic process is implemented by the Quality Partner (QP) for all assessment tools in order to facilitate consistency; 
• Manage the process of setting assessment standards and the evaluation thereof; 
• Review that relevant standards have been used to quality assure that assessment instruments have specific questions, activities or tasks developed in accordance with the specifications in the QAS Addendum to be used for the assessment; 
• Ensure approval of final assessment before it is used by means of validation; 
• Review that relevant standards have been used to quality assure the marking memo/guidelines or rubric is available for the markers’/assessors’ and moderators’ use; 
• Have oversight of standards that have been used to quality assure that the instructions have the correct information to be used by the candidate and/or the invigilator/assessor regarding conditions under which the assessment should be conducted and recorded; 
• Monitor that the final External Integrated Summative Assessment (EISA) instruments are developed according to the QAS Addendum; and that Final Integrated Supervised Assessments (FISAs) are developed according to assessment specifications; 
• Monitor that the developer/examiner of the assessment instruments must meet the criteria set by the QP, with regards to qualifications, experience, and any other legal requirements; 
• Monitor that Developer/Examiner Reports are received as evidence of completion from the Quality Partner (QP); 
• Review quality assurance of marking; 
• Review that all moderation requirements have been quality assured; 
• Ensure that all SLAs are implemented by relevant parties; 
• Review conduct of assessments and compliance to standards; 
• Monitor quality assurance of all requirements by the assessment center to conduct the External Integrated Summative Assessment; 
• Ensure quality assurance of standards before, during and after the assessment takes place; 
• Oversee that candidate registration information is accurate; 
• Ensure accuracy, validity, and integrity of final learner results; 
• Monitor quality assurance of the processing of examination data and documentation; 
• Review and approve reports on quality assurance standards as necessary; 
• Compile Evaluation and Status Reports; 
• Advise stakeholders on assessment related matters; 
• Create project plans and monitor achievement of project timelines; 
• Monitor expenditure for the Function against the allocated budget; 
• Provide employees with the necessary information and resources to deliver on their objectives and meet the targets of the Assessment Domain; 
• Motivate team members and create a culture of high performance; 
• Manage employee related matters within the function; 
• Assist colleagues as required. 

Requirements:

• A recognised three (3) year National Diploma or Bachelor’s Degree in the Educational field (minimum NQF Level 6). 
• Valid driver’s license 
• A minimum of 6 – 8 years’ experience of which three (3) years should be at a management level position. 
• Experience in assessment of qualifications. 
• Experience as a lecturer/facilitator in the PSET sector. 
• Examiner and/or Moderator experience in the PSET sector. 
• Knowledge of assessment practices (including RPL and digital assessments) 
• Advanced Excel/Access skills (use and analysis of any data system) 
• Must have knowledge of best practices in Assessment (including RPL and eAssessment), Public Service, QCTO mandates and strategies, Education system and pedagogy, Post school education framework, relevant Government wide legislation e.g. National Qualifications Framework Act, Skills Development Act and National Skills Development Strategy III. 
• Must have skills in applied leadership, strategic thinking, applying technology, communication and information management, stakeholder engagement and management, monitoring, and evaluation, managing interpersonal conflict and creative problem solving. 

Mandatory required competencies and Skills: 

• Excellent work ethics 
• Adherence to relevant QCTO Policies and ability to implement them 
• Ambitious and Results-Driven 
• Precise Reporting Skills 
• Project Management experience 
• Logical and concise Verbal and Written Communication Skills 
• Enthusiastic stakeholder liaison abilities 
• Flexible with regards to Change Management 
• Ability to manage, interpret and analyse information 

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Key functions: 

• Review certification of learner achievements 
• Monitor learner achievement data uploaded on the QCTO certification system 
• Review learner achievement data that has been correctly validated against specific standards or qualifications for trades and occupational qualifications as registered on the National Qualification Framework (NQF) 
• Monitor learner achievement data being processed on the QCTO certification system 
• Review recommended learners to be certified and approve the issue of certificates 
• Notify the Assessment Quality Partner (AQP) of learner certification record result outcome 
• Monitor the secure issuing and dispatch of issued certificates to the Assessment Quality Partner (AQP) 
• Monitor learner achievement data being registered and uploaded onto the National Learner’s Records Database (NLRD) 
• Review reports on certificates that have been issued and approve the reissue of certificates requested by the Assessment Quality Partner (AQP) 
• Address complex queries on certification and verification including the learner achievement data 
• Monitor the resolving of unit queries. 
• Review verification of issued certificates, qualifications, and learner results
• Assist with system testing and enhancements 
• Assist and support special projects in the unit 
• Review verification clients 
• Review the Service Level Agreement (SLA) for the client 
• Perform supervisory functions on the certification and verification system. 
• Participate as an active member of the QCTO 
• Adhere at all times to the values of the QCTO 

Requirements:

• A recognised relevant 3-year National Diploma or Bachelor degree in education and training (minimum NQF Level 6) required. 
• A minimum of six (6) years of collective experience in certification and verification of learner achievements of which three (3) years must be at a supervisory level position 
• A valid driver's license. 
• Knowledge of the education systems 
• Knowledge of Public Service 
• Knowledge of post-school education framework and relevant Government-wide legislation 
• Knowledge of legislative and prescripts such as the National Qualifications Framework Act, Skills Development Act, National Skills Development Strategy III
• QCTO business strategies, goals, and policies. 
• Communication and information management 
• Diversity management and managing interpersonal conflict and resolving problems
• Planning and organizing 
• Innovation, excellence, empowerment, and recognition 
• Authenticity and accuracy 
• Attention to detail, initiative, and proactivity. 

Mandatory required competencies and Skills: 

• Excellent work ethics 
• Adherence to relevant QCTO Policies and ability to implement them 
• Ambitious and Results-Driven 
• Precise Reporting Skills 
• Project Management experience 
• Logical and concise Verbal and Written Communication Skills 
• Enthusiastic stakeholder liaison abilities 
• Flexible with regards to Change Management 
• Ability to manage, interpret and analyse information 

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Key functions: 

• Implement and comply with regulatory and legislative arrangements and reporting requirements. 
• Assist with development of policies and procedures related to Legal Services to ensure they remain relevant. 
• Provide legal assistance to QCTO internal stakeholders. 
• Assist with litigation on behalf of QCTO. 
• Assist with oversight of external legal services and monitor progress of work, including legal fees. 
• Conduct legal research and furnish opinions. 
• Provide contractual and other documentary drafting and review services. 
• Assist with the development of organizational standard contract and Service Level Agreement (SLA) templates. 
• Assist with reviewing and vetting of all QCTO contracts and Service Level Agreements (SLAs) 
• Facilitate all contracting processes at QCTO and amendments of contracts thereof. 
• Provide general legal advice and counsel internally. 
• Provide legal assistance in commercial transactions and negotiations as necessary. 
• Assist Deputy Director with budgetary planning for Legal Services. 
• Assist with managing and monitor the expenditure for Legal Services against the allocated budget. 
• Assist with Implementing and monitoring the Legal Service operational plan. 
• Manage the performance of direct reports in a manner that creates a culture of high performance. 
• Provide employees with the necessary information and resources to deliver on their objectives and meet the targets of Legal Services. 
• Provide legal advise on Labour related matters and represent the QCTO at the CCMA and Labour Court; 
• Advising management on the process and substantive aspects of disciplinary action for misconduct. 
• Prepare arguments for CCMA and Labour Court conjunction with HR Unit. 
• Determining management strategies and options during conciliation and mediation proceedings, in consultation HR. 
• Analysing labour cases, in consultation with HR, settlement agreements drafted by CCMA/no statutory mediators in order to assess the practical implications, risks and possible liabilities. 
• Preparing cases, heads of argument and pleadings and settlement agreements, in consultation with HR. 
• Assisting with the analysis, evaluation and implementation of arbitration and pre-dismissal arbitration awards to determine possible grounds for rescission or review. 
• Providing procedural advice for incapacity investigations and advising management on work adaptations and alternative work options. 
• Advise management on process and substantive aspects of grievance management in terms of the procedure and substantive aspects of disciplinary action for misconduct. 
• Assist management in the appointment of a Chairperson and Initiator of disciplinary enquiries and assist employers’ representatives with investigations. 
• Facilitate end-to-end disciplinary processes in liaison with line management and represent the employer at external tribunals (CCMA or Labour Court) on assigned cases. 

Requirements:

• A Bachelor’s Degree LLB (minimum NQF Level 7) 
• Admission as an Attorney / Advocate will be advantageous. 
• At least six (6) years’ experience in the areas of commercial law, Labour Relations and litigation, of which three (3) years must be in a junior management position 
• Must have knowledge and exposure of Public Service, QCTO mandates and strategies, education system and pedagogy, Post school education framework, relevant Government wide legislation e.g. National Qualifications Framework Act, Skills Development Act and National Skills Development Strategy III. 
• Must have skills in applied strategic and operational thinking, Budgeting and financial management, Problem solving and analysis, Communication, Stakeholder engagement and management, Policy development and management, Quality management, give support in Legal drafting and Managing litigation. 

Mandatory required competencies and Skills: 

• Excellent work ethics 
• Adherence to relevant QCTO Policies and ability to implement them 
• Ambitious and Results-Driven 
• Precise Reporting Skills 
• Project Management experience 
• Logical and concise Verbal and Written Communication Skills 
• Enthusiastic stakeholder liaison abilities 
• Flexible with regards to Change Management 
• Ability to manage, interpret and analyse information 

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Key functions: 

• Assist in managing, monitoring, and controlling external and internal communication initiatives and the distribution of important information through various channels, including but not limited to print, online, email, thought leadership articles, press releases, presentations, etc. 
• Responsible for conceptualizing internal events in line with other business units, e.g., Wellness events, Commemoration of important days, etc. including photographic services. 
• Responsible for developing, writing, reviewing, and disseminating all marketing and promotional communications in various channels and mediums. 
• Provide creative concepts and implement design layouts for QCTO campaigns, projects, events/exhibitions and all marketing and communication products in accordance with the Corporate Identity Manual. 
• Coordinate multimedia content, including photographs and digital publications for the website; support the Web Administrator by supplying multimedia content for the website, intranet, and social media accounts. 
• Responsible for managing, creating, and uploading content to all social media sites, including the website, YouTube, Twitter, and Facebook. 
• Responsible for the line management of the Reception team, acting as a main point of contact for Reception staff, offering support and providing mentoring, training, and monitoring Reception staff. 
• Assist in developing and monitoring stakeholder communication plans, including the creation and updating of stakeholder databases regularly. 
• Assist in managing, monitoring, and controlling marketing and communication-related business continuity plans. 
• Assist in managing the marketing performance plan. 

Requirements:

• A minimum of a recognized three (3) years National Diploma/Occupational Diploma or Bachelor’s Degree (Minimum NQF level 6) in Communication / Marketing / Public Relations. 
• Minimum of six (6) years of experience in the areas of Marketing, Communications, and Multimedia productions, of which three (3) years must be in a supervisory level position. 
• Experience in researching and writing for publications, including writing content for websites is essential. 
• Proficient in Adobe Suite (Photoshop, Illustrator, InDesign). 

Knowledge in: 

• Public Service and QCTO Mandate and Strategies 
• Relevant Government Legislations 
• QCTO Business Strategies and Goals 
• QCTO Business Processes and Value Chain 
• Project Management 
• Batho Pele Principles 
• Planning and Organizing 

Mandatory required competencies and skills required: 

• Communication Management 
• Stakeholder Engagement 
• Marketing Management 
• Media Management 
• Event Management 
• Quality Management 
• Public Relations 
• Business Writing Skills 
• Multimedia Productions 
• Excellent work ethics 
• Adherence to relevant QCTO Policies and ability to implement them 
• Ambitious and Results-Driven 
• Precise Reporting Skills 
• Project Management experience 
• Logical and concise Verbal and Written Communication Skills 
• Enthusiastic stakeholder liaison abilities 
• Flexible with regards to Change Management 
• Ability to manage, interpret and analyse information 

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ASSISTANT DIRECTOR: QUALIFICATIONS DEVELOPMENT X 3 (with specialisation in one of the fields specified below); 
(Technical and Engineering field X 1) 
(Services; Food and Beverage; Wholesale and Retail field X 1) 
(Business Commerce and Management Studies; Health and Welfare; Education; Training and  Development field X1) 
(Permanent Positions) REF: QCTO 218 

Key functions: 

• Evaluate and moderate applications and products of occupational qualifications, part-qualifications and skills programmes submitted by Quality Partner(s). 
• Support Quality Partner(s) processes on development, realignment and review of occupational qualifications, part-qualifications, and skills programmes. 
• Evaluate and moderate learnership applications received from Quality Partner(s). 
• Manage SAQA feedback on occupational qualifications and part-qualifications received. 
• Evaluate reports received from Quality Partner(s). 
• Review meeting reports and outcomes of occupational qualifications, part-qualifications, and skills programmes to track development progress, facilitate actions as required. 
• Verify and ensure sufficient stakeholder participation in qualifications development, realignment, and review processes. 
• Contribute towards effective management of database on occupational qualifications, part-qualifications, skills programmes and learnership registration. 
• Monitor, support and report on the occupational qualifications, part-qualifications, and skills programmes development processes. 
• Engage with industry stakeholders to ensure there is adequate representation from the appropriate industries that can provide sufficient input into the development of occupational qualifications, part-qualifications, and skills programmes. 
• Maintain strong stakeholder relationship with industry subject matter experts to clarify roles and create positive participation in the development of occupational qualifications, part-qualifications, and skills programmes. 
• Engage with internal and external stakeholders on matters regarding the development of occupational qualifications, part-qualifications, and skills programmes. 
• Participate in structures aimed at enhancing development of occupational qualifications, part-qualifications, and skills programmes. 
• Contribute to the development and review of policies, guidelines and forms on QCTO mandate. 
• Engage Quality Partner(s) on the implementation of approved SLA and other QCTO requirements relating to occupational qualifications, part-qualifications, and skills programmes. 
• Quality assure input, process and outputs received in relation to qualifications domain work. 
• Research, analyse and evaluate information to keep abreast with latest developments on occupational qualifications, part- qualifications and skills programmes. 
• Provide necessary support to internal and external stakeholders to support implementation of policies, guidelines, and due procedures in the domain area. 
• Operate within the policies, procedures, and prescripts of the QCTO. 
• Participate in QCTO team activities and uphold QCTO values. 

Requirements:

• A minimum of recognised National Diploma / Occupational Diploma / Occupational Certificate/ Advanced Certificate / Advanced Occupational Certificate/ Bachelor’s Degree in a Technical or Engineering field (minimum NQF Level 6) registered on the South African National Qualifications Framework 
• A minimum of six (6) years of work experience in a technical or engineering field of which three (3) years must be at a supervisory level position. 
• Experience in qualifications and skills programmes development, realignment, or review 
• Must have knowledge of Public Service and QCTO mandates and strategies, knowledge of the education system and pedagogy, Post school education framework, Relevant Government Framework Act, Skills Development Act, National Skills Development Plan 2030, QCTO business strategies and goals, QCTO business processes and value chain, QCTO policies, Procedures, and regulations, QCTO goals and performance requirements. 
• Must have skills required in applied strategic thinking, applying technology, Budgeting and financial management, Communication and Information management, Impact and influence, Stakeholder engagement and management, Monitoring, and evaluation, managing interpersonal conflict and resolving problems. 

Mandatory required competencies and Skills: 

• Excellent work ethics 
• Adherence to relevant QCTO Policies and ability to implement them 
• Ambitious and Results-Driven 
• Precise Reporting Skills 
• Project Management experience 
• Logical and concise Verbal and Written Communication Skills 
• Enthusiastic stakeholder liaison abilities 
• Flexible with regards to Change Management 
• Ability to manage, interpret and analyse information 

go to method of application »

To conduct accreditation, advocate, monitor and implement the quality assurance and compliance of quality partners, skills development providers and assessment centers linked to the QCTO 

Key functions: 

• Facilitate the Quality Partner, Skills Development Provider and Assessment Centre accreditation and or monitoring process; 
• Conduct accreditation and monitoring site visits; 
• Monitor compliance to remediation plans; 
• Domain specific reporting where required 
• Assist in maintenance of website, capturing and analysis of Learner Enrolment data 
• Assist with learner enrolments data specification and be able to monitor and advise Quality Partners (QPs) and Skills Development Providers (SDPs) 
• Travel to QCTO stakeholders throughout South Africa where required 
• Assist with the evaluation of occupational qualification implementation practice to ensure quality in provisioning and adherence to accreditation standards 
• Professional Interaction with Quality Partners, Skills Development Providers (SDPs) and all other stakeholders 
• Operate within the policies, procedures, and rules of the QCTO; 
• Adhere at all times to the values of the QCTO 
• Participate as an active member of the QCTO 
• Assist colleagues as required. 

Requirements:

• A recognized relevant 3-year diploma or degree (minimum NQF Level 6) in education and training required. 
• A minimum of six (6) years of work experience in quality assurance of which three (3) years must be at a supervisory level position. 
• Accreditation / Quality Assurance experience will be an added advantage 
• Experience in Microsoft Office (Word, Excel, and Power Point) 
• SharePoint experience will be an added advantage. 
• A valid driver's license. 
• Knowledge of the education systems 
• Knowledge of Public Service 
• Knowledge of post-school education framework and relevant Government-wide legislation 
• Knowledge of legislative and prescripts such as the National Qualifications Framework Act, Skills Development Act, National Skills Development Strategy III
• QCTO business strategies, goals, and policies. 
• Communication and information management 
• Diversity management and managing interpersonal conflict and resolving problems
• Planning and organizing 
• Innovation, excellence, empowerment, and recognition 
• Authenticity and accuracy 
• Attention to detail, initiative, and proactivity. 

Mandatory required competencies and Skills: 

• Excellent work ethics 
• Adherence to relevant QCTO Policies and ability to implement them 
• Ambitious and Results-Driven 
• Precise Reporting Skills 
• Project Management experience 
• Logical and concise Verbal and Written Communication Skills 
• Enthusiastic stakeholder liaison abilities 
• Flexible with regards to Change Management 
• Ability to manage, interpret and analyse information