Vacancies Available at Clicks Group

Job Objectives:

• To produce creative and engaging digital multimedia content, tailored to a variety of channels.
• To translate the digital brief through conceptualisation, design and implementation of graphic elements and ensure the finished product reflects a cohesive design across digital media platforms.
• To deliver high quality digital design in order to minimise inefficiency in workflow.
• To maintain brand consistency in line with relevant marketing communications by adhering to the digital CI guidelines and in-line with the relevant brand CI.
• To ensure timeous and accurate delivery of all digital artwork to meet business objectives and deadlines.
• To work closely/collaboratively within digital team, account manager, copywriters and traffic manager to ensure a smooth workflow.
• To produce digital concept artwork in order to communicate new and innovative ideas prior to execution of work.
• To pro-actively keep up with trends in digital advertising and/or design to keep abreast with the industry standards in order to achieve a competitive advantage for the group.
• Minimum requirements
• Job Knowledge:
• Background in digital design and layout
• Excellent digital design skills in all key programmes
• Knowledgeable and conversant with industry trends

Job Related Skills:

• Excellent digital design and conceptual skills
• Attention to detail and accuracy critical
• Good time manager and management to work across multiple projects
• Familiarity with social production across Snapchat, Instagram, Facebook, YouTube, Live and facebook messenger and whatsapp
• Good verbal and communication skills
• Team player

Education:

• Relevant digital qualification

Job Experience:

• Minimum of 2-3 year experience in a digital design environment such as creating and applying new creative ideas within the digital sphere
• Experienced working with a dedicated copywriter
• Experience working in a fast-paced environment, turning things around under pressure
• Experience working across all digital platforms

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Job Objectives:

• Assist the audit team in the field by being responsive to data needs in a timely manner
• Be the internal liaison between IT and the internal audit team to facilitate data needs for the audit team
• Assist in investigations and other management requests as necessary by gathering, sorting, and otherwise making sense of necessary data.
• Proactively search for data anomalies that could be indicative of control issues.
• Work with internal auditors to understand data needs and brainstorm ways to perform audits more efficiently. 
• Drive the implementation of a continuous monitoring framework using data analytics to support the relevant internal audit projects
• Perform special reviews of operations when requested
• Linking of different data streams and visualisations and graphic output; upskilling and SAS, ACL, Tableau, and visualisation tools

Minimum requirements

Qualifications

• Essential: Bachelor's degree or above in quantitative fields such as Data Science/Analytics, Computer Science/Engineering, Statistics, Mathematics, or related fields
• Desirable: Postgraduate degree in quantitative fields such as Data Science/Analytics, Computer Science/Engineering, Statistics, Mathematics, or related fields

Job-related experience

• 5-8 years data analytics experience
• Experience in data management, governance, data acquisition and modeling, data structures and architecture.
• 3-5 years financial systems or system auditing experience from big 4 preferable
• Experience in using visualisation tools such as Tableau and PowerBI
• Utilisation of Microsoft Office products 

Job-Related skills & knowledge:

• Data analytics tools such as ACL/SAS/IDEA or similar
• Application of internal audit and risk assessment methodologies
• MS Excel Advanced
• Building and maintaining strong relationships
• Strong written and oral communication skills
• Strong analytical and organisational skills

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JOB OBJECTIVES

• Assisting the Business Systems Analyst in the data management of the SAP Real Estate leases;
• SAP EPM/ SAC reporting;
• Supply chain financing – SAP system requirements;
• Assist with the payments process;
• Assist with system efficiencies, enhancements and automation;
• Review system banking controls for efficiency and effectiveness

Minimum requirements

EDUCATION

• BCom or equivalent qualification
• SAP FI/CO Certification 

JOB RELATED KNOWLEDGE & SKILLS

• 3-5 years knowledge/ hands-on experience of SAP FI/CO Application and configuration.
• 2-years knowledge/ hands-on experience of SAP Real Estate application and configuration.
• 3-5 years knowledge/ hands-on experience of SAP EPM /SAC Application and configuration.
• General accounting practices and principles.
• Knowledge of IT Applications
• End-user support and conflict management skills.
• Stress management and interpersonal skills 

JOB RELATED EXPERIENCE

• 5 years SAP/EPM /SAC
• 5 years Business Analysis
• 2 years SAP Real Estate experience
• 3 to 5 years in an accounting/ reporting environment
• Robotic Process Automation

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Job description

• To assist with the effective attraction, motivation and retention of core operational talent through the management of consistent and effective recruitment and selection process of staff.
• To assist with the learning and development of the divisional workforce by coordinating and implementing the annual training and development plan in conjunction with the HRM
• To assist the team with the consistent and effective management of IR issues in line with the company policies and procedures and according to legislative requirements. To assist and support with CCMA and arbitration cases in the DC.
• To manage the co-ordination and communication with all relevant stakeholders including management, employees and the union
• To manage the efficient, timeous and accurate administration and record keeping of all HR related information with the HRA in order to ensure high levels of compliance
• To compile, generate and analyse HR statistics and reports for the division in order to facilitate quality decision making and meet legislative requirements
• To support the drive of effective people management processes within the division ensuring a performance culture
• To support the implementation of the BU transformation roadmap in order to achieve the BU transformation targets
• To ensure superior customer service through the resolution of all HR related queries
• To assist the HRM with the implementation of projects and initiatives

Minimum requirements

Job Knowledge:

• Employment legislation and its relevant application to the retail industry;
• Knowledge of Industrial Relations legislation and procedures;
• Competency based recruitment and selection principles and procedures;
• Generalist HR practices and trends;
• HR and payroll administration processes;
• Knowledge of training, development and talent management principles;
• Knowledge of Employment legislation including OHSA, EEA, BCEA, SDA

Job Related Skills:

• Strong interpersonal and communication skills with people at all levels;
• Interviewing and assessing ability;
• Attention to detail and analytical ability;
• Conflict management and problem solving skills;
• Customer service orientation

Education:

• Essential: 3-year tertiary qualification (BA, B Comm (HR) , B Soc Sc, B. Ed, B. Bus Science)
• Desirable: Honours Degree

Job Experience:

• Essential: 2 - 3 years Generalist HR experience in a Retail environment
• Essential: 2 - 3 years Experience in IR, recruitment, payroll and HR administration
• Desirable: Experience of working in a geographically spread-out environment
• Desirable: Experience using SAP HCM

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Job Objectives:

• To consult with customers, answer product based questions and advise customers in selecting the best products and services that meet their needs.
• To drive and maximise sales of the beauty department through the promotion, cross-selling and up-selling in order to ensure that monthly targets are consistently met.
• To monitor sales, regularly evaluate the performance of products and offer suggestions that results in improved product offerings and increased sales.
• To maintain updated knowledge on all beauty products, ranges, trends, promotions and events in order to provide the correct information to customers at all times.
• To efficiently execute all operational activities within the beauty department, including effective stock management, minimising shrinkage and ensuring a high standard of general housekeeping and administration.
• To ensure all in-store visual merchandising, in-store presentation and promotional standards within the beauty department are consistently met.
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
• To promote the Clicks clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
• To increase profitability and brand loyalty with the customers through the promotion of private label and exclusive products.
• To facilitate the brand being the customer’s first choice health and beauty retailer by living and driving the company values.

Minimum requirements

Qualifications and Experience:

• Essential: Grade 12
• Desirable: Relevant Beauty/skincare qualification
• Desirable: Experience within beauty / skincare / retail / FMCG environment / sales or marketing environment

Skills, Abilities and Job Related Knowledge:

• Understanding and application of selling principles
• Retail/FMCG background and understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Knowledge of customer service excellence
• Knowledge of beauty and skincare products
• Results and target driven
• Strong customer orientation
• Good communication skills
• Interpersonal skills
• Engaging and confident

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Job Objectives:

• To provide high standards of pharmaceutical care, accurate and safe dispensing, including generic substitution, and the provision of advice within the legal scope of practice as outlined by the South African Pharmacy Council (SAPC).
• To efficiently execute operational activities of the dispensary, including safe and responsible stock management, shrinkage, general housekeeping and administration in line with merchandising, SAPC regulations and company standards.
• To ensure the operational viability of the dispensary through focusing on core dispensary and clinic targets.
• To execute customer service initiatives in the dispensary to ensure a great customer experience, driving of customer loyalty and achievement of club card participation targets.
• To ensure integration and partnership with the clinic and healthcare ailse resulting in a full offering to customers regarding their healthcare needs.
• To facilitate the brand being the customer’s first choice health and beauty retailer by living and driving the company values.

Knowledge:

• SAPC and relevant legal knowledge
• Ethical working practice and compliance
• Knowledge of stock, cost, risk and compliance management procedures 
• Knowledge of patient care, professional counselling
• Knowledge of customer service excellence

Skills:

• Planning and organising skills
• Strong customer orientation
• Interpersonal skills (Customer service orientation and effective patient care)
• Computer literacy

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Job Objectives:

• To ensure the achievement of the stores financial performance by driving and maximizing sales, tracking daily targets, weekly and monthly sales plans and proactively taking appropriate action as required.
• To efficiently manage and control all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
• To successfully manage in-store execution of all visual merchandising, ensuring that in-store presentation and promotional standards are maintained and that the appearance of the store is in line with the brand image.
• To ensure competent and motivated employees through effective selection, leadership, management and on-going development in order to build capacity and capability to meet current and future business needs.
• To adequately schedule staff in line with the Group's labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
• To ensure all administrative responsibilities are attended to in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
• To execute customer service initiatives in store and take corrective action that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
• To build and maintain sound working relationships with relevant stakeholders (centre managers, suppliers, DC’s) to ensure business objectives are achieved and opportunities are maximised.
• To maintain an awareness of customer trends, demographics and needs and monitor the activity of local competitors in order to capitalise on opportunities.
• To drive cohesion, consistency and integration between the store operation, pharmacy and clinic teams.
• To drive a high performing business culture that delivers employee affiliation, customer satisfaction and shareholder value.
• To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.

Knowledge:

• Sound understanding and application of financial management principles
• Strong retail/FMCG background and understanding of merchandising and promotions principles
• Knowledge of stock, cost, risk and compliance management procedures 
• Knowledge of Customer service excellence
• Knowledge of labour legislation and IR practices 
• Knowledge of competency based interviewing

Skills:

• Sound managerial skills
• Results and target driven
• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Good communication skills
• Computer literacy
• Strong financial acumen

go to method of application »

Job Objectives:

• To ensure the achievement of the stores financial performance by driving and maximizing sales, tracking daily targets, weekly and monthly sales plans and proactively taking appropriate action as required.
• To efficiently manage and control all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
• To successfully manage in-store execution of all visual merchandising, ensuring that in-store presentation and promotional standards are maintained and that the appearance of the store is in line with the brand image.
• To ensure competent and motivated employees through effective selection, leadership, management and on-going development in order to build capacity and capability to meet current and future business needs.
• To adequately schedule staff in line with the Group's labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
• To ensure all administrative responsibilities are attended to in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
• To execute customer service initiatives in store and take corrective action that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
• To build and maintain sound working relationships with relevant stakeholders (centre managers, suppliers, DC’s) to ensure business objectives are achieved and opportunities are maximised.
• To maintain an awareness of customer trends, demographics and needs and monitor the activity of local competitors in order to capitalise on opportunities.
• To drive cohesion, consistency and integration between the store operation, pharmacy and clinic teams.
• To drive a high performing business culture that delivers employee affiliation, customer satisfaction and shareholder value.
• To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.

Knowledge:

• Sound understanding and application of financial management principles
• Strong retail/FMCG background and understanding of merchandising and promotions principles
• Knowledge of stock, cost, risk and compliance management procedures 
• Knowledge of Customer service excellence
• Knowledge of labour legislation and IR practices 
• Knowledge of competency based interviewing

Skills:

• Sound managerial skills
• Results and target driven
• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Good communication skills
• Computer literacy
• Strong financial acumen