Job Description
Providing customer service and support: Answer inbound calls and respond to written queries timeously. Managing all queries through to resolution ensuring that first call resolution
What will make you successful in this role?
Qualification & experience :
Grade 12 qualification
At least 2 years’ experience within a Sales Outbound Call Centre (with target
Purpose
To deliver service agent services through the execution of predefined objectives as per agreed standard operating procedures (SOPs).
Minimum Experience
1 - 2 years experience in a
Core Description
The Business Development Manager will work with the various BCX Sales Teams to drive new business in Unified Collaboration, focusing on Contact Centre Sales , and also
Purpose
To coordinate, plan & deliver day-to-day team tasks & activities in order to execute call centre transactions accurately & timeously in support of org. policy compliance through
Job Description
Main purpose of Job
Under minimal supervision, to provide inbound and outbound telephonic services to internal and external clients subject to the requirement/s of the client SLA
Job Purpose
To recover debt and assets by following internal and legal processes and procedures resulting in reduced costs and losses for the bank.
Job Responsibilities
Ensure in
Role purpose:
To process applications for credit vetting, activations and transfer of ownership; as escalated through the relevant customer acquisition workflow and queue management systems
KEY RESPONSIBILITIES
Roles and Responsibilities:
Logging all customer incidents and/or service requests
Logging all fault information from the customer onto the incident management system
Job Description
The Agent is responsible to effectively assist customers with general and specific queries, by providing a consistent standard of service and compliance and to troubleshoot probl
As a Sales Specialist, you will be responsible for the execution of our Patient Support Programs and Partnership Sales Model. You will proactively engage with new and existing Consumers over the phone
Role Overview: To process customer requests via inbound or outbound calls and following the appropriate processes to ensure quick and correct action is taken. Receive and professionally ans
Job Description
To contribute to the performance of the Call Centre through accurate order taking and monitoring, customer liaison and communication with internal functional depart
WHAT WILL YOU DO
The Contact Centre Agent will fulfil duties such as registration of claims, loading of Insurance and Value-Added Services claims, assisting Brokers/Clients (Internal /External) wit
Job Description
Main purpose of Job
Under minimal supervision, to provide inbound and outbound telephonic services to internal and external clients subject to the requirement/s of the client SL
Purpose
To deliver service agent services through the execution of predefined objectives as per agreed standard operating procedures (SOPs).
Minimum Experience
1 - 2 years experience
Job Description
The Agent will be responsible for multiple Customer Service related functions.
Logging De, re and repair cases, following up until completion
Maintaining database administrati
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