Current Job Openings at Johannesburg Water

KEY RESPONSIBILITIES:

•  Assist the IT Business Support team with desktop configuration and information for the correct and proper installation of the DMS and scanning software applications.
• Ensure assigned calls are resolved within the defined Service Level Agreement. Provide clear and descriptive answers to user logged problems or queries in the IT Helpdesk Management System. Provide JW users with support in the interoperability of the scanner(s), the DMS and Input Accel client (desktop) applications and software (e.g. Windows drivers). Monitor system log files and performs cleanups as per the DMS Administrators Guide. Assist the DMS Specialist in performing Capacity Management on the DMS landscape, i.e. CPU thresholds, hard disk capacity and space availability, memory utilization, network connectivity and quarterly checks. Assist the DMS Specialist with the download and implementation of patches for the DMS landscape and ancillary systems.
• Ensure the DMS system user account and security management adheres to the IT Information Security policy. Assist the IT Infrastructure team with the integration of the DMS system with Microsoft’s Active Directory. Assist the DMS Specialist in developing a DMS training programme in Johannesburg Water. Keep abreast of the latest technological advances and best practices in the DMS landscape. Adhere to IT’s Information Security policy and ensure DMS security meets the policies minimum requirements.

JOB REQUIREMENTS

Essential qualifications and experience:

• National Diploma in Information Technology (NQF6), certification in a Document Management System
• Minimum 3 years’ experience supporting a business environment (300+ users) in Document and Information Management systems

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KEY RESPONSIBILITIES: 

• Generate relevant content, such as graphics, videos, infographics and other multimedia elements. Working with departments and depots, coordinate and collate specific content for campaigns. Monitor daily interactions on social media platforms. Gather analytics, metrics and trends, proposing remedial actions for social media optimisations and improvements.
• Develop copy intended to market key aspects of Johannesburg Water, special projects and campaigns. Timeously responding to social media queries and logging calls through the Johannesburg Water Call Centre. Ensure consistent brand messaging and tone across all social media channels.

JOB REQUIREMENTS

Essential qualifications and experience:

• NQF 6 qualification in one of the fields of journalism, digital marketing, graphic design, or related field
• Two or more years of social media experience including planning and curating content in a corporate, or agency setting.
• Familiarity with content creation tools, photo and video editing software, and basic graphic design principles.
• Demonstrate experience in social media campaigns

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KEY RESPONSIBILITIES: 

• Timeously responding to customers and other social media queries. Assisting with logging and escalating calls received on social media platforms with the Johannesburg Water call centre.
• Work with different teams to identify opportunities to promote the Entity’s brand and keep stakeholders informed through communication campaigns, educational programs, video messaging, digital posters, and pamphlets. Live coverage of Johannesburg Water events. Identify and escalate reputational issues emerging on social media.
• Assist in writing and editing media statements, customer notices, and other write-ups to be posted on social media platforms. Develop copy intended to market key aspects of Johannesburg Water, special projects and campaigns

JOB REQUIREMENTS

Essential qualifications and experience:

• NQF 6 qualification in one of the fields of journalism, public relations, digital marketing or related field.
• 3 years’ experience in writing, editing and digital marketing experience
• Demonstrate experience in social media crisis communication
• Demonstrate experience in social media campaigns, planning and execution
• Experience in digital marketing techniques and social media usability principles

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KEY RESPONSIBILITIES: 

• Ensure that all correspondence relating to contracts are correctly filed and kept safe. Audit all files on a monthly basis to ensure correctness. Archive all completed project files and documents annually. Ensure that all procedures and policies are followed on a daily basis. Manage the flow of payment certificates for all contractors and consultants. Review and correct workflow on SAP system when errors occur. Ensure that works Requests received from various departments are recorded and issued to the relevant section for action on a daily basis.
• Ensure that requests received for Movable Assets are submitted to the Divisional Manager for approval. Check quotations and create requisitions on SAP system on a daily basis, then request orders from SCMU. Forward orders to the requesting department. Consolidate information on the progress of projects and compile the SOP2 report for submission to EXCO on a quarterly basis.
• Compile a report on a monthly basis reflecting expenditure on Movable Assets to the Divisional Manager and relevant departments. Manage and control sub-ordinates performance. Assist the Divisional Manager with all administrative duties on a daily basis. Compile reports required by the Divisional Manager as and when required relating to project payments and information.

JOB REQUIREMENTS

Essential qualifications and experience:

• National Diploma in Administration or Office Management (NQF 6)
• 4 years’ experience in an office environment with relevant filing and administration experience in a similar or comparable role.
• Sound Information and Documentation management principles
• Basic financial administration principles.
• People management experience.
• MS Office Packages and SAP experience essential.

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KEY RESPONSIBILITIES:

•  Monitor and maintain quality control of all aspects of site work. Maintain strict monitoring over all aspects of site safety during course of contracts to ensure compliance with the Occupational Health and Safety Act. Compile and submit reports to the Project Manager. Conducting random materials quality inspection. Ensure that the Contractor adheres to the Management Plan. Ensure that Close-Out Reports are consistent with actual work done, and with Johannesburg Water’s Standard requirements. Undertake construction management to ensure that the projects are completed on time, within budget, safely and in compliance with environmental concerns. Assists with compilation of Tender documents and Tender Committee adjudication reports.

JOB REQUIREMENTS

Essential qualifications and experience:

• National Diploma Civil Engineering (NQF 6)
• 3 years working experience in Water and Sewage/Sanitation projects.
• Valid Drivers’ Licence Code B

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KEY RESPONSIBILITIES:

• Accurately capture the first phase of the cored data that comes through the SAP system (Plant Maintenance) and route/assign work orders to the responsible Foreman/ Operations Manager. Rectify data errors on the SAP System to enable Depots to complete the transaction and to improve quality. Assist with walk-in and call-in customers to create Work Orders.
• Assist Artisan when Foreman is not available to assign Work Orders. Keep Depot staff (Ops Manager/Foreman) informed on data-related matters. Highlight captured errors to Depot staff and assist them in rectifying errors. Interact with relevant Departments on prepayment-related data. Program CIU and Prepayment meters for new users, new developments, and replacement of lost or corrupted CIU.
• Liaise with the database administrator regarding capturing of customers’ information on the Prepayment database. Filing of correspondence daily. Relieve Switchboard/Receptionist as and when required. Assist the Team Leader with Customer Care and Programming as and when required.

JOB REQUIREMENTS

Essential Qualifications and Experience:

• Grade 12/N3 (NQF4)
• 3 years experience in Data Capturing
• Experience in SAP

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KEY RESPONSIBILITIES: 

• Oversee and supervise the social media team. Curate and place selected content on official social media platforms and other digital platforms. Logging and escalating calls received on social media platforms with the Johannesburg Water Call Centre Identify appropriate digital platforms and collaboration opportunities for promotion of Johannesburg Water’s digital presence.
• Writing customer notices and systems updates and other relevant copy/content. Engage with key stakeholders (internal and external) to ensure that Johannesburg Water is communicating its marketing and communication strategy effectively.
• Developing monthly and quarterly social media reports Develop copy intended to market key aspects of Johannesburg Water, special projects and campaigns. Create editorial content and syndicate with the departmental calendar of events.

JOB REQUIREMENTS

Essential qualifications and experience:

• NQF 7 qualification in one of the fields of journalism, strategic communication or digital marketing
• 5 years experience in social media management, writing, editing and digital marketing experience.
• Demonstrate experience in social media crisis communication.
• Experience with design software (Adobe, Canva and similar)
• Demonstrate experience in social media campaigns.
• Experience in digital marketing techniques and social media usability principles.
• Experience with digital and online analytics tools.

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KEY RESPONSIBILITIES:

• Prepare vendor credit load requests and send them to the Vending Co-Ordinator for loading daily. Responsible for addressing all vendor credit loading-related queries. Assist finance with ad hoc-related queries about reports and prepaid metering requests. Order all equipment and stock required by the Prepayments department. Ensure all Prepayment purchase requisitions, purchase orders and purchase instructions are processed on time. Responsible for GRN’ing goods and services and submitting documents to AP for timely payments of service providers.
• Address all supplier queries. Perform a monthly reconciliation between the CoJ sales e-venus system and the JW CDS system to ensure it balances. Perform Revenue Reconciliation on the Pyxis system. Address all variances with CoJ within 15 days from month end. Verify that the cash received from 3rd party contractors balances to the vending system and address variances. Verify 3rd party commission calculations are per invoice received for payment to the service provider (STS system). Ensure that vendor refundable deposit is well documented and all supporting documents are kept safe, to facilitate the refund when the contract is terminated. Prepare monthly reports for the department. Prepare reports on customer refunds and vendor security refunds. Process requests for faulty/broken tags refunds and vendor security deposit funds at contract termination.

JOB REQUIREMENTS

Essential qualifications and experience:

• National Diploma in Finance (NQF Level 6)
• 2 years of Finance experience
• MS package
• Valid driver licence (Code B)

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KEY RESPONSIBILITIES: 

• Liaise with user departments to initiate tender processes. Review the completeness of the Annual Procurement Plan and upload the final Annual Procurement Plan on the e-Portal. Assist the Demand unit in conducting a market assessment and or benchmark for low-value and low-risk commodities. Conduct a market analysis for low-value low-risk commodities which the BSC will use to determine the specific goals of the project. Confirm that the allocated responsible managers’ and or experts’ and secondees’ names per tender are on the updated list of Managers and Experts. Ensure timeous availability of tender documents, minutes of briefing and addendums to the public.
• Ensure tenders are advertised timeously on all relevant platforms. Draft BSC resolution for BSC Chairpersons and Accounting Officer’s approval. Ensure that all outstanding BSC resolutions are approved by the Accounting Officer and his/her delegate. Verify that all Tender documents for low to medium-risk goods and services are in compliance with all legislative and policy requirements. Safeguard the confidential information of tenders. Compile and submit a weekly report to the Senior Manager: Demand on approved reports from user departments.

JOB REQUIREMENTS

Essential qualifications and experience:

• Diploma in Procurement/Supply Chain/Accounting/Auditing (NQF Level 6)
• 2 years experience working with the MFMA or PFMA
• Proficiency in Microsoft Word, Excel, PowerPoint