Subscribe to Job Alert
Join our happy subscribers
Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us
Mimecast’s mission is to make business email and data safer for more than 16,200 customers and millions of employees worldwide. Founded in 2003, Mimecast's cloud-based security, email archiving and email continuity services protect and deliver comprehensive low-risk email management with a fully-integrated subscription service. Mimecast helps reduces t...
Managed Services Engineer
We're your dream technical team!
Want to work with customers large and small, from SMEs to large Enterprises, right around the world? Come join us in Cape Town and work in a post-sales environment, supporting customers, optimizing the Mimecast experience and handling technical challenges quickly and appropriately.
We need to be there for our customers 24/7, so you’ll work to a rota and spend time building long-lasting relationships. Day to day, you’ll analyse events and identify security threats and scams using Mimecast and third party tools; provide customers with regularly scheduled reports; handle cases and take phone calls when needed; help customers out with Mimecast products when they your assistance; and provide support to anyone who needs it – whether that’s customers, partners, resellers or internal staff.
You’ll need:
As a PS Associate Consultant, you will be working with our customers in a post sales environment, delivering an excellent level of professional services to customers focused on key areas of the Mimecast product suite. You will continuously work with customers to support and optimize the Mimecast products to a high standard to achieve the best customer satisfaction scores. While supporting customers, engage with various internal Mimecast teams to ensure that technical challenges are handled quickly and appropriately.
You'll need:
Use the link(s) below to apply on company website.
Build your CV for free. Download in different templates.
Join our happy subscribers