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The Mr Price Group (MRPG) is a fashion value retailer, selling predominantly for cash. The Group retails Apparel, Homeware and Sportsware and is one of the fastest growing retailers in South Africa. Our History: 1885 - The first John Orrs store opens 1934 - The first Hub store opens 1952 - John Orrs is listed on the JSE 1967 - Acquisition of two Miladys s...
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JOB DESCRIPTION
Develop merchandise strategies for one or more departments through developing merchandise plans that will deliver budgeted profit through ensuring the right stock is at the right place at the right time to maximize sales and to minimize mark down.
RESPONSIBILITIES
Strategy Development:
- Use insights from analyzing past sales and market trend analysis and market trend forecast and develop merchandise plans for future seasons in order to deliver profitable sales. Partner with the buyer in building an assortment through providing data and analysis to support decision making.
- Analysis / Forecasting:
- With the Buyer, analyse trade in the current season in order to identify opportunities to maximize sales. Analyze sales of the current season in order to identify insights and opportunities for future forecasts as well as to react to current season to maximize profitability.
Stock Management:
- Track the level of inventory compared to sales, working to quickly turn around products, in order to minimize holding through considering promotional mark downs, inter branch transfers, promotions or product presentation strategies.
Stock Ageing:
- Track and manage the ageing of stock to ensure the ratio of stock is always fresh depending on the type of business and bench marks for the businesses
QUALIFICATIONS
do you tick all the boxes?
- Degree/Diploma: Business, Supply Chain and/or Finance related.
- 3 Years’ experience as a Retail/ Merchandise/Product Planner.
- Knowledge of Apparel, Footwear, Accessories & Equipment.
- Proficient on Microsoft Office and Planning tools.
- Strong Analytical, Numerical, Communication and Collaboration skills. Commercial acumen.
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JOB DESCRIPTION
Lead and manage the daily operations of a mr price money cellular store to ensure that the overall objectives, store targets, innovation initiatives and customer service standards are met and exceeded.
RESPONSIBILITIES
Stock Management:
- Ensure that stock is accurately received & unpacked to merchandise and replenish the store.
- Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.
- Oversee the overall maintenance of the stockroom to meet housekeeping standards.
- Authorise write offs, breakages, recalls, OBF (out of box failures), cellular repairs and returns.
Sales Growth & Profitability:
- Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
- Review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
- Identify and propose new opportunities to increase sales and brand awareness. This may include:- In-store marketing, competitor shopping. Drive credit, Insurance, Mobile and Cellular performance to achieve the agreed budget
Risk Management:
- Conduct compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO (Continuous Monitoring) reports, POS reports, health & safety standards, weekly hanger counts, security etc.) to ensure and enforce overall compliance to policies and procedures.
Customer Experience Management:
- Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping etc.) to meet customer service standards.
Leadership & Development:
- Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
- Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
- Recruit, administer & manage performance in accordance with company policies and procedures.
Innovation:
- Ensure implementation of Innovation initiatives from Head Office (Mpos, MRP Empower, E-docs and Money Hub) to delight our customers and improve in-store processes in a more efficient manner.
QUALIFICATIONS
- NQF level 4 (Grade 12) or equivalent
- 3 years' experience in a store management position
- Sales & service management, budgeting, computer literacy, communication skills
- Retail trade, brand, customer service, cellular, mobile, new accounts, and insurance product understandin
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JOB DESCRIPTION
Support and assist the store manager in managing the daily operations of a mr price money cellular store to ensure that the overall objectives, store targets and customer service standards are met and exceeded.
RESPONSIBILITIES
Stock Management:
- Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
- Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.
- Oversee the overall maintenance of the stockroom to meet housekeeping standards.
- Assist with authorising write offs, breakages, recalls, OBF (out of box failures), cellular repairs and returns.
Sales Growth & Profitability:
- Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
- Monitior, review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
- Keep abreast of new opportunities to increase sales and brand awareness. This may include: in-store marketing, competitor shopping.
- Drive credit, Insurance , Mobile and Cellular performance to achieve the agreed budget.
Risk Management:
- Assist the store manager to conduct compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO reports, POS reports, health & safety standards, weekly hanger counts, security etc.) to ensure and enforce overall compliance to policies and procedures.
Customer Experience Management:
- Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping etc.) to meet customer service standards.
Leadership & Development:
- Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
- Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
- Recruit, administer & manage performance in accordance with company policies and procedures.
QUALIFICATIONS
- NQF level 4 (Grade 12) or equivalent.
- 3 Years' Experience in Retail (Management Experience Advantageous).
- Understanding of Sales & Service Management.
- Budgeting Skills.
- Computer Literate.
- Good Communication Skills
- Understanding of Retail Trade.
- Brand, customer service , cellular, mobile, new accounts, and insurance product understanding
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JOB DESCRIPTION
Mrprice money is looking for Recoveries/Trace Call Centre Agents who will be responsible for improving debtor contact and collections/recoveries by tracing uncontactable customers whose accounts are in arrears.
The Recoveries/Trace Call Centre Agents will be tasked with conducting thorough research and customising tracing methods / searches to suit the unique circumstances of each debtor by utilising a diverse array of legal and investigative services to effectively track down the debtor
RESPONSIBILITIES
- Effectively managing assigned cases for debtor profiling
- Utilizing a wide range of search engines, tools, and support services to optimise right party contact
- Tracing, locating and contacting absconded and delinquent customers to collect on arears
- Assertively handle calls to difficult debtors to ensure that all promise to pay (PTP) are honored
- Ensure quality of work is in line with service level agreements (SLA's)
- Maintaining strict compliance with applicable laws and regulations governing debt collection practices
- Accurately updating customers' personal, employment and contact details to ensure right party and regular contact when collecting on overdue accounts
- Conducting thorough and accurate debtor research and ensuring proper case preparation for contacting the right party
QUALIFICATIONS
- Grade: 12
- A minimum of 6 - 12 months Experience in Collections/Recoveries
- Recoveries Tracing Tools (TU direct, XDS etc.) experience (advantageous)
- Computer Literate (MS Office) an intermediate level
- Excellent written and verbal communication skills
- Self-motivated and target driven
- Problem-solving skills
- Persuasive / influencing skills
- High degree of accuracy
- Knowledge and Understanding of Collections Processes; Financial Services; POPI Act; National Credit Act (NCA); Debt Collections Act
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JOB DESCRIPTION
As a key member of our team, you will ensure that all customer inquiries, store card applications, correspondence, and employment verifications are handled efficiently and professionally.
RESPONSIBILITIES
- Ensure customer's queries, correspondence and needs are actioned timeously to provide excellent customer service and avoid backlogs and customer complaints.
- Telephonically confirm employment and personal details to verify information provided on the store application forms
- Update customer's details on relevant Debtor's systems to ensure an accurate and up-to-date customer details base
- Process all store card applications across all divisions to increase customer and credit base (outbound agents only)
QUALIFICATIONS
- Grade 12
- 1 year call centre experience - in new accounts environment
- Knowledge and understanding of industry legislature: Consumers Protection Act; POPI (Protection of Personal Information Act); National Credit Act; ICASA (Independent Communications Authority of South Africa)
go to method of application »
JOB DESCRIPTION
Support and assist the store manager in managing the daily operations of a mr price money cellular store to ensure that the overall objectives, store targets and customer service standards are met and exceeded.
RESPONSIBILITIES
Stock Management:
- Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
- Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.
- Oversee the overall maintenance of the stockroom to meet housekeeping standards.
- Assist with authorising write offs, breakages, recalls, OBF (out of box failures), cellular repairs and returns.
Sales Growth & Profitability:
- Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
- Monitior, review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
- Keep abreast of new opportunities to increase sales and brand awareness. This may include: in-store marketing, competitor shopping.
- Drive credit, Insurance , Mobile and Cellular performance to achieve the agreed budget.
Risk Management:
- Assist the store manager to conduct compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO reports, POS reports, health & safety standards, weekly hanger counts, security etc.) to ensure and enforce overall compliance to policies and procedures.
Customer Experience Management:
- Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping etc.) to meet customer service standards.
Leadership & Development:
- Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
- Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
- Recruit, administer & manage performance in accordance with company policies and procedures.
QUALIFICATIONS
- NQF level 4 (Grade 12) or equivalent.
- 3 Years' Experience in Retail (Management Experience Advantageous).
- Understanding of Sales & Service Management.
- Budgeting Skills.
- Computer Literate.
- Good Communication Skills
- Understanding of Retail Trade.
- Brand, customer service , cellular, mobile, new accounts, and insurance product understanding
- Please note: All applicants must be fully vaccinated against COVID-19 at the time of application or if necessary, undertake, to receive a second vaccination in accordance with Company policy, before permanent employment is confirmed.
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JOB DESCRIPTION
Assist in the collation & monitoring of all administrative related functions in order to meet the operations strategic imperatives.
RESPONSIBILITIES
Finance and Reporting
- Compile monthly, weekly, daily reports from information received from relevant departments / areas. Analyse the data therein, sort according to specific requirements and forward the reports to the relevant parties. Compile Feasibilities for New and revamped stores
Repairs and Maintenance
- Communicate with the relevant service provider / supplier on any supplies, repairs and maintenance required, request quotes from the suppliers / service providers to be authorised by management and then issue an order number. On completion collate invoices from suppliers, raise the invoices in DAX for authorisation and submit to finance department.
Administrative Tasks
- Prepare relevant information for meetings and presentations and assist in the organising of conferences and meetings. Manage the Line Managers diary and appointments effectively and assist with necessary travel arrangements where applicable.
QUALIFICATIONS
- NQF level 5 or equivalent
- 3 years experience in an Administration position
- Finance, Administration management, computer literacy – proficient excel skills, analytical skills
- Retail understanding, understanding of brand & customer
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JOB DESCRIPTION
A Store Manager will lead a team of passionate associates in maximizing store sales/turnover, ensuring the stock loss benchmark is maintained and managing the administration of the store.
RESPONSIBILITIES
Promote sales.
- Manage stock, and control expenses to meet business targets.
- Achieve and/or exceed the required targets that are set out for the store.
- Use store resources effectively to maintain the productivity of the store.
- Encompass a thorough knowledge of stock and management of policies and procedures.
- Act as the custodian of all company policies and procedures to ensure standards are met.
- Assume accountability for the management and the training of all staff.
- Maintaining the company culture by treating staff in a respectful and professional manner.
- Ensure all interaction with customers results in an above-average customer service level.
- Monitor the cleanliness and hygiene store and staff accordingly to ensure that it adheres to the relevant laws and company standards.
QUALIFICATIONS
- Matric / Grade 12, Mathematics an advantage
- 2 years’ experience in a Retail Store Management or Assistant Store Manager role preferably in a similar retail environment.
- Excellent business English, both verbal and written
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JOB DESCRIPTION
Manage rental payments and related functions by ensuring the capturing of rental invoices from landlords and performing reconciliations against supplier statements and lease management database.
RESPONSIBILITIES
Capturing & Payments:
- Capture local and foreign rental supplier’s expenses on purchase order system (DAX) against correct cost centre/supplier.
- Ensure all EFT's are done timeously.
- Calculate turnover rental due.
Reporting & Recon:
- Prepare a Variance to Last Month report on a monthly basis and send to Commercial Manager for review.
- Maintain electricity consumption reports and BEE certificates.
- Prepare and ensure turnover certificates are sent to landlords annually. Update and send turnover sales to landlords monthly.
- Perform a recon against the supplier statement and if variances found, follow up. Monitor rentals against the lease management database
QUALIFICATIONS
Education:
- University Degree/ Diploma: Finance/Accounting
Experience:
- 2-3 Years creditors experience
- Experience with dealing with landlords and rentals
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JOB DESCRIPTION
To offer our customer mass market trend led fashionable, category and item dominant assortments of the wanted items for the season at great value on an ELDP (Every Day Low Prices) basis, with a focus in future to be in-house design led, driven by current trade.
RESPONSIBILITIES
Current Trade:
- Drive current trade through reaction and agility to ensure that planned sales are met or exceeded.
- Develop proactive action plans that address product performance issues and action accordingly in collaboration with planner and feedback to management.
- Communicate any changes from current trade that impact other departments such as resource, marketing and visual merchandising.
- Monitor and manage sales by style, pre-production timelines orders and performance milestones to ensure delivery performance through reaction to current trade.
- Manage Supplier relationships and resolve delivery issues with suppliers.
- Conduct relevant competitor analysis and store visits and relay findings to the Buying Brand Merchant and team.
Post Mortem & Seasonal Strategy:
- Compile and present to senior business leaders a post mortem on trade reports, including good, bad and ugly based, competitor analysis, supplier performance, actual product execution as well as marketing and trend feedback.
- Formulate a sub category strategy that forms the basic of the seasonal assortment framework, ensuring item dominance and clarity of offer for our customer, incorporating trend and post mortem learns for the foundation of this strategy.
- Formulate a seasonal Supplier strategy with your team, inclusive of the resource department that is well considered, risk balanced, allowing for an agile, highly reactive strategy whereby the golden rule forms the basic of the supplier partnership.
- Compile and present to senior business leaders a seasonal strategy including sub cats against the determined.
Assortment, Booking & Production:
- Based on strategy calls, confirm trends, source samples and present range.
- Confirm supplier roll up with the resource department.
- Work with designers to ensure that graphics, artwork and CAD building are proactively briefed and produced timeously for review.
- Responsible for assortment building in collaboration with planner, present back to Brand Merchants if applicable.
- In collaboration with the greater team in preparing for review ensuring that the range is aligned with seasonal strategic objectives.
- Prepare range and verify that all KPI’s, width & depth, PMO & sales targets are aligned.
- Align the booking process with production timelines and in-store deliveries in collaboration with planner and resource.
- Ensure the fit and pre-production sample process delivers the right quality for the right price, and is aligned with the production process and timelines.
- Confirm and raise purchase orders and any amendments in full detail.
Travel:
- Travel locally and abroad to assess current market trends and provide detailed feedback accordingly
Team Commitment:
- Contribute proactively in all team meetings and working sessions.
- Provide direction and coaching to the Trainee Buyer and/or Junior Buyer.
QUALIFICATIONS
Education:
- Diploma/Degree: Fashion Design or Clothing Management.
Experience:
- 3 - 4 Years Buying Experience.
- Manufacturing Experience (advantageous).
Knowledge/ Skills:
- Trading Mentality.
- Negotiation & Presentation Skills.
- Product Knowledge.
- Understanding of Merchandise Process.
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JOB DESCRIPTION
An Assistant Manager is accountable for relieving the Store Manager in their absence and assists in maintaining company standards of housekeeping, merchandising, shrinkage control, discipline, and security.
RESPONSIBILITIES
- Banking of money
- Relieve store manager
- Maintain company standards of housekeeping, merchandising, shrinkage control, discipline, and security
- Ensure compliance of all company procedures
- Assist store manager in management of staff
- Ensure front end controls are in place
- Oversee the cash office
- Minimize stock loss Customer Service
- Introduce sales initiatives to reach store targets
QUALIFICATIONS
- Matric / Grade 12 (Mathematics an advantage) or NQF Level 4
- Previous experience managing people
- Previous experience managing a department
- Previous clothing retail experience would be highly advantageous
- Strong communication skills
- Strong admin skills
- Decision maker
- Organizational skills
- Planning
- Maintain productivity
- Leadership
- Enthusiastic
- Ethical and great integrity
- Honesty
- Proactive
- Self-motivated
go to method of application »
RESPONSIBILITIES
Stock Management:
- Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
- Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.
- Oversee the overall maintenance of the stockroom to meet housekeeping standards.
- Assist with authorising write offs, breakages, recalls, OBF (out of box failures), cellular repairs and returns.
Sales Growth & Profitability:
- Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
- Monitior, review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
- Keep abreast of new opportunities to increase sales and brand awareness. This may include: in-store marketing, competitor shopping.
- Drive credit, Insurance , Mobile and Cellular performance to achieve the agreed budget.
Risk Management:
- Assist the store manager to conduct compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO reports, POS reports, health & safety standards, weekly hanger counts, security etc.) to ensure and enforce overall compliance to policies and procedures.
Customer Experience Management:
- Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping etc.) to meet customer service standards.
Leadership & Development:
- Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
- Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
- Recruit, administer & manage performance in accordance with company policies and procedures.
QUALIFICATIONS
- NQF level 4 (Grade 12) or equivalent.
- 3 Years' Experience in Retail (Management Experience Advantageous).
- Understanding of Sales & Service Management.
- Budgeting Skills.
- Computer Literate.
- Good Communication Skills
- Understanding of Retail Trade.
- Brand, customer service , cellular, mobile, new accounts, and insurance product understanding
go to method of application »
JOB DESCRIPTION
An Assistant Manager is accountable for relieving the Store Manager in their absence and assists in maintaining company standards of housekeeping, merchandising, shrinkage control, discipline, and security.
RESPONSIBILITIES
- Banking of money
- Relieve store manager
- Maintain company standards of housekeeping, merchandising, shrinkage control, discipline, and security
- Ensure compliance of all company procedures
- Assist store manager in management of staff
- Ensure front end controls are in place
- Oversee the cash office
- Minimize stock loss Customer Service
- Introduce sales initiatives to reach store targets
QUALIFICATIONS
- Matric / Grade 12 (Mathematics an advantage) or NQF Level 4
- Previous experience managing people
- Previous experience managing a department
- Previous clothing retail experience would be highly advantageous
- Strong communication skills
- Strong admin skills
- Decision maker
- Organizational skills
- Planning
- Maintain productivity
- Leadership
- Enthusiastic
- Ethical and great integrity
- Honesty
- Proactive
- Self-motivated
go to method of application »
JOB DESCRIPTION
An Assistant Manager is accountable for relieving the Store Manager in their absence and assists in maintaining company standards of housekeeping, merchandising, shrinkage control, discipline, and security.
RESPONSIBILITIES
- Banking of money
- Relieve store manager
- Maintain company standards of housekeeping, merchandising, shrinkage control, discipline, and security
- Ensure compliance of all company procedures
- Assist store manager in management of staff
- Ensure front end controls are in place
- Oversee the cash office
- Minimize stock loss Customer Service
- Introduce sales initiatives to reach store targets
QUALIFICATIONS
- Matric / Grade 12 (Mathematics an advantage) or NQF Level 4
- Previous experience managing people
- Previous experience managing a department
- Previous clothing retail experience would be highly advantageous
- Strong communication skills
- Strong admin skills
- Decision maker
- Organizational skills
- Planning
- Maintain productivity
- Leadership
- Enthusiastic
- Ethical and great integrity
- Honesty
- Proactive
- Self-motivated
go to method of application »
JOB DESCRIPTION
A Store Manager will lead a team of passionate associates in maximizing store sales/turnover, ensuring the stock loss benchmark is maintained and managing the administration of the store.
RESPONSIBILITIES
- Promote sales.
- Manage stock, and control expenses to meet business targets.
- Achieve and/or exceed the required targets that are set out for the store.
- Use store resources effectively to maintain the productivity of the store.
- Encompass a thorough knowledge of stock and management of policies and procedures.
- Act as the custodian of all company policies and procedures to ensure standards are met.
- Assume accountability for the management and the training of all staff.
- Maintaining the company culture by treating staff in a respectful and professional manner.
- Ensure all interaction with customers results in an above-average customer service level.
- Monitor the cleanliness and hygiene store and staff accordingly to ensure that it adheres to the relevant laws and company standards.
QUALIFICATIONS
- Matric / Grade 12, Mathematics an advantage
- 2 years’ experience in a Retail Store Management or Assistant Store Manager role preferably in a similar retail environment.
- Excellent business English, both verbal and written
Method of Application
Use the link(s) below to apply on company website.
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