Current Vacancies at Rohloff Group

PURPOSE OF THE ROLE

• To maintain and optimize our organization's IT infrastructure. As a Senior IT System Administrator, you will be responsible for managing and overseeing our servers, network systems, security, and other critical IT components. You will be tasked with ensuring our systems are running efficiently, reliably, and securely while providing guidance to other IT staff as required

KEY RESPONSIBILITIES

• Manage and maintain our IT infrastructure, including servers, storage, network, and security systems.
• Monitor and optimize the performance of our IT systems to ensure maximum uptime and availability.
• Responsible for active directory, security and licensing of all users and systems.
• Ensure the availability and consistent performance of ecommerce, card payment system, point of sale system and business applications.
• Oversee the deployment, installation, configuration, and maintenance of hardware and software systems.
• Plan and execute system upgrades and migrations while minimizing impact on users.
• Implement and maintain backup and disaster recovery procedures to protect against data loss and system downtime.
• Develop and implement IT policies and procedures to ensure the security and integrity of our systems and data.
• Provide technical support and guidance to end-users, troubleshoot, and resolve system issues as required.
• Develop and maintain system documentation, processes, and procedures.
• Mentor and train junior IT staff and provide guidance and assistance to other departments as required.

COMPETENCIES

Knowledge required:

• Windows 10 & Server 2012R2 and later
• Office 365 and Azure Administration
• Active Directory, DHCP, DNS, NPS
• Device management and system security (Intune & Apple Business Manager)
• Firewall, endpoint & intrusion protection (FortiGate & Microsoft Defender)
• Virtualization (Hyper-V)
• Storage, backup, and recovery
• Exchange Online Hybrid
• LAN / WAN / VPN
• CCTV Systems

Skills required:

• Ability to prioritize and solve problems in demanding situations.
• Time management skills
• Strong attention to detail
• Excellent communication skills
• Ability to explain technical concepts to inexperienced users.
• Manage and build working relationships with service providers.

Attributes:

• Detail orientated.
• Problem-solving attitude.
• Sense of urgency
• Pro-active
• Business acumen
• Self-managed and/or able to function independently.
• Continuous learning and improvement of skill set.

QUALIFICATION AND EXPERIENCE

• BSc / BA / National Diploma in computer science, information technology or equivalent professional certification
• 5+ years of experience as a System Administrator with a focus on managing enterprise-level systems.
• Experience and certified with Microsoft Azure cloud-based services.
• Experience managing and configuring network switches, routers, and firewalls.
• Experience with backup and disaster recovery solutions.

OTHER REQUIREMENTS

• Microsoft 365 Certified – Security, Messaging, Identity and Access, and Teams administrator associate.
• Strong technical knowledge of server hardware, virtualization, storage systems, networking, security, and operating systems such as Windows and macOS.
• Relevant industry certifications such as MCSE, CCNA, or similar are desirable.
• Valid South African ID
• No criminal record

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PURPOSE OF THE ROLE

The Operations Manager is responsible for the optimal performance of Rohloff KFC restaurants. This includes overall accountability for sales and operational activities and profitability, including the development and execution of strategies designed to achieve guest experience excellence, sales targets, people capability and the attainment of profitability goals, as outlined in KPI’s and the balance scorecard.

The Operations Manager partners with respective HRBP’s responsible for designated restaurants and will be expected to motivate and develop area management and restaurant staff to realise business and individual goals and objectives.

KEY RESPONSIBILITIES

• To promote the Company’s mission, goals and code of conduct and act as a role model for the advancement thereof.
• Deliver Regional Plan and Budget designed to meet company’s Annual Operating Plan targets. Specifically recommend sales and growth targets by restaurant. Manage approved Plan and Budget.
• Develop and implement action plans to ensure continued progress in all elements of People Development, Compliance, Customer Experience, Restaurant Excellence and Sales & Profit Growth, as well as Innovation, Leadership and Continuous Improvement.
• Evaluate performance of designated Area Coach and Restaurant Management against established Balanced Scorecard targets (people, customer, sales, profit). Oversee the implementation of corrective action activities and continuous Improvement.
• Implement company programmes and communicate company strategies and objectives clearly and effectively to Area Coaches and restaurant management in line with programs developed by Finance&Planning, People&Culture, Operations&Marketing, Development and BI&Digital Team. This includes planning and directing changes with regards to staffing and reporting relationships.
• Ensure that company assets, facilities and equipment are managed efficiently, maintained properly and operated cost effectively.
• Lead, motivate and oversee designated Training & Development Plans in partnership with the People&Culture Team to achieve objectives, maintain appropriate staffing levels and to provide candidates for succession, progression, and growth. Conversely, understand people capability deficiencies impacting sales and transaction growth.
• Promote Diversity Growth Model, Goals and Values and act as a role model for the advancement of How We Win Together, Customer Management and KFCs 'One System'.
• Maximise sales opportunities and market development activities. This includes identifying and analysing trends/economic data to forecast business impact or opportunities.
• Ensure OHS compliance and reporting of any criminal activity, property loss and or damage and take appropriate action as and when required.
• Partnership expectation: creation of a platform for positive partnerships with all teams. Regular deliberate and non-deliberate functional and non-functional interaction with peers and critical role players in the group.
• Maintenance of a performance driven culture across the region and to ultimately deliver outstanding service to guests, service providers and various stakeholders.

Stakeholders

• Working relationships:
• Operations&Sales Executive
• Group General Manager
• Executive Team
• Functional Leaders
• People&Culture Team especially partnering with HRBP
• Respective Yum/Equity South Africa stake holders
• This role will require the Operations Manager to be able to work cross functionally with all teams.

Personal Attributes

• Demonstrated ability to see the big picture and implement strategy.
• Resilient with the ability to adapt to change quickly and drive continuous improvement.
• Strong organisational and leadership skills.
• Ability to build sound relationships.
• Strong commercial acumen.
• Confident, accountable and decisive.
• Strong communication and interpersonal skills with high EQ and CQ.
• Hands-on leadership orientation.
• Innovative in the approach to information gathering and problem solving.
• Ability to effectively influence internal and external stakeholders.

Judgment and Decision Making

• Directs Restaurant Operations within designated territory, in line with policies and procedures as an integrated member of the Rohloff Team and makes decisions to achieve sales, profit and compliance of targets.
• Approve wage and salary increases within policy guidelines.
• Approve expenditure in line with company policy.
• Exercise decision-making control over hiring, management, and termination of employees, in line with company policy and in conjunction with the People&Culture team.
• Recommend sales, profit and growth targets in line with overall company targets.

Team Structure and other

REQUIREMENTS

• Tertiary degree level qualification essential, with major in business, marketing or finance discipline preferred. Post graduate qualification (MBA) highly regarded.
• At least 8 years Operational Management experience.
• At least 3 years operating at Senior leadership level, and leading a team.
• Commercially astute, with the ability to fulfil budgeting and forecasting functions for business growth.
• Sound understanding and knowledge of service department functions and ability to maximize same for designated territory.
• Previous experience with multi-national preferred.
• Ability to formulate and analyse financial data essential.
• Sound management level planning, directing, leading, and controlling skills.
• Excellent interpersonal and communication skills.
• Strong Coaching and Influencing Skills with high emotional and cultural intelligence.
• High work ethic.
• Understanding that the role covers all trading hours of the business.
• Growth mindset with a view to continuous personal and business improvement

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About the job

• If you are a young dynamic individual that wants to grow in a fast-paced environment with a similar-minded team, then keep on reading.
• The successful Project Accountant will be an experienced, resilient accounting specialist with a good understanding of general ledger, bookkeeping, and accounting principles. You will enjoy driving change and have a process improvement mindset. You will be inquisitive and able to challenge the status quo with experience in using Finance packages and Excel, good numeracy skills, and excellent attention to detail.
• Good communication skills with the ability to build strong relationships is an important aspect of the role.

Qualification

• Accounting degree at NQF level 7
• Completed SAICA articles will be advantageous

Main duties & Responsibilities include (but are not limited to):

• Improvement projects in the finance team with a strong focus on gaining process efficiencies and systems integration in the following areas
• Monthly Management Reports
• Monthly & Annual accounting journals
• Accounts Payable processes
• Accounts Receivable processes
• Treasury & Banking processes
• Annual Audit preparations and finalisation
• Fixed Asset Registers
• VAT reconciliations
• Maintaining files & supporting documents
• Assist the accounting team with monthly processes
• Any ad hoc duties in Finance Department

Core Competencies

• Strong collaboration skills
• Adhering to principles & values
• Delivering results & meeting expectations
• Structured & organised approach
• Focused on detail & accuracy
• Be able to handle volume, stress & deadlines
• Self-starter, adaptable, energetic & confident

Knowledge & Skills

• Completely proficient in Afrikaans & English
• High computer literacy
• Advanced Excel skills (non-negotiable)
• Sage Evolution knowledge will be a strong advantage
• Excellent reconciliation skills & financial applicable technical knowledge

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Purpose of the Role

• The Payroll Manager will be responsible for managing payroll processes and ensuring timely and accurate payment of employee salaries.

Key performance areas

• Develop, implement, and maintain payroll policies and procedures that ensure compliance with relevant laws and regulations.
• Supervise and train payroll staff to ensure accurate and timely processing of payroll transactions, including maintaining employee records, calculating pay and deductions, and processing payroll taxes.
• Oversee the administration of employee benefits, including provident fund, and group benefits.
• Ensure compliance with all payroll-related laws and regulations, including tax reporting.
• Collaborate with other departments, such as our People & Culture and Accounting teams, to ensure that payroll transactions are properly recorded and accounted for in the company's financial statements.
• Reconcile payroll accounts and prepare payroll reports for management.
• Keep abreast of changes in payroll laws and regulations and update payroll policies and procedures accordingly.

Qualification & Experience

• Bachelor's degree in accounting, finance, or a related field (NQF level 6)
• 5+ years of experience in payroll administration, including experience managing payroll staff.
• Working knowledge of PaySpace payroll software will be advantageous.
• Payroll Certificate and / or accounting exposure is advantageous.
• Proficiency in Microsoft Office (Excel).

Knowledge & Skills

• Excellent communication skills and interpersonal skills.
• Ability to manage multiple tasks and prioritise effectively.
• Ability to deal with sensitive and confidential information in a professional manner.
• Good teamwork skills and ability to work independently where required.
• Problem Solving Skills.
• Sound understanding of human resources and labour rules and regulations.

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The Operations Executive will oversee the day-to-day business operations of the company. The main duties and responsibilities include:

• Creating and implementing business plans and strategies.
• Improving operating procedures for optimal efficiency.
• Complying with international brand standards.
• Lead and motivate staff to achieve sales and organizational objectives.
• Establish policies and procedures that promote company culture and vision.
• Managing the logistics associated with running the business.

SKILLS REQUIRED:

• Strategic thinking: The ability to evaluate data by linking directly and indirectly associated information to facilitate insight into the global picture in terms of immediate and long-term implications. The ability to identify and integrate related information, display analytical skills, acknowledge ambiguity, and comprehend underlying issues in generating workable solutions.
• Business Acumen: The ability to display a sound understanding of the business environment and factors which impact the business, which is then translated into the ability to make impactful business decisions.
• Leadership skills: The ability to influence and inspire others, displaying behaviour aimed at obtaining cooperation and commitment from others in a way that respects all parties involved.
• Communication skills: The ability to communicate ideas in a logical, convincing manner to obtain acceptance of and commitment to ideas.
• Interpersonal skills: Showing an understanding of people in different situations by considering different views, recognising individual rights, and responding in a way that will maintain self-esteem and indicates courtesy.
• Team orientation & relationship building: The ability to initiate, develop and maintain cooperative relationships with individuals and groups within a particular business/industry/region and to interact with others as part of a team.
• Self-Management skills: The ability to work independently, initiate action, seek the best solutions and continuously strive towards self-actualisation.

DUTIES AND RESPONSABILITIES

Strategy & Execution:

• Promote Company Mission, Goals and Values and act as a role model for the advancement thereof.
• Formulate and recommend strategic plans and policies. Manage annual execution plans and budgets to ensure efficient and effective field operations activities.
• Disseminate and ensure compliance with approved policies and objectives throughout the regional operations teams.
• Plan and direct changes, staffing and reporting relationships and lead, motivate, manage, and develop operations team to achieve the objectives.
• Ensure that all teams fully understand their accountabilities and that they have the authority and expertise to achieve them.

Commercial Expectation:

• Ensure that all company assets, facilities, and equipment are managed efficiently and maintained properly.
• Ensure that all company stock, consumables, cleaning material and small wares are managed efficiently and according to operational requirements.
• Ensure that all company cash, card, and alternative payment methods are managed according to standard operating procedures.
• Maximize the profitability of the area by understanding and controlling all costs. Monitor daily, weekly, and periodically to ensure alignment to Annual Operating Profit targets.
• Ensure accurate forecasts of sales and labour to reflect trends and promotions in each restaurant.
• Actively utilize company reports and dashboards to analyse sales, transactions, and costs to drive business results.

Partnership Expectation:

• Exceptional operational/commercial acumen and general business knowledge required through an ongoing partnership with stakeholders.
• Positive partnerships with all departments, be part of a working relationship with stakeholders, support and trust one another and confidently rely on one another.
• Regular deliberate and non-deliberate functional and non-functional interaction with peers and critical role players in the group.
• The ability to partner across functions for sustainable operational growth and improved profitability.

Leadership and Personal Growth Expectations:

• A leader with the ability to operate at both strategic and operational levels.
• Live and breathe company values and culture and implement them across the team.
• Instill confidence in Operations team members and others.
• Expose and grow current critical positions/functions in the team into leaders through ongoing leadership exposure and coaching.
• Ability to handle high levels of pressure and critical decision-making, be pro-active, decisive, and adaptable to change.
• High integrity and openness combined with a commitment to good governance.
• Energetic, highly motivated, with an inquiring mind and passion for excellence and innovation in pursuit of business growth and success.

Growing People Expectation:

• Develop and coach the team on a day-to-day basis to ensure sound Operations skills and knowledge.
• Successfully building talent pipeline on all levels in partnership with the People & Culture team.
• Role model’s recognition by having their own recognition award and using this regularly. Provides recognition at all levels in restaurants and at meetings.
• Growing leaders by conducting regular performance appraisals, having Individual Development Plans in place for the team, and implementing value-added developmental activities.
• Drive a high-performance culture through our People and Service promise.
• Proactively and consistently manage all in-area Employee Relations issues in conjunction with IR team at the earliest opportunity.

Customers and Sales

• Assist the team to create a customer-focused environment that is appealing to KFC’s diverse customer base.
• Ensures all KFC customer experience standards are met.
• Monitors and implements programmes to improve customer experience.
• Coaches and models team involvement in problem-solving to improve customer experience.
• Identifies and implements process improvements that drive customer experience and profitability in line with company goals.
• Robustly follow up on any issues arising from customer audits, and plan to ensure corrective action is taken in a timely manner as required.
• Set and communicate Bold Sales Goals to the team, develop a strong sales culture and strive to consistently exceed sales targets.
• Maximize sales opportunities and market development activities.
• Keep Marketing informed on competitor activity and recommend/implement competitive strategies.
• Identify and analyze trends/economic data to forecast business impact or opportunities.
• Understand their local competition within the area and increase visibility within the local community to ensure awareness of any common issues, competitor activity, or forthcoming events that may impact the business.
• Understand People Capability deficiencies impacting sales and transaction growth.
• Continuously evaluate the impact of current and new products on sales and customer growth.
• Ensure continuous analysis on the impact of marketing activities and communicate results to Marketing.

REQUIREMENTS:

• A tertiary degree, Business and Commerce related, is essential.
• A Master’s and or MBA will be advantageous.
• At least 10 years of senior Operations Management experience in a fast-paced environment with a strong focus on multi-sites and leading teams across South Africa.
• Highly motivated, with innate energy levels, an acquiring mind, and a passion for excellence
• Ability to handle high levels of pressure and critical decision-making.
• Agile, Flexible, proactive and decisive.
• High level of Integrity, confidentiality and reliability.
• Coaching and mentoring mindset with high emotional and cultural intelligence.
• Inspiring leadership style and an exceptional facilitating style.
• Excellent communication skills, assertive, compassionate, empathetic and a very good listener.

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If you are a young dynamic individual that wants to grow in a fast-paced environment with a similar-minded team, someone that combines their analytical abilities with teamwork to complete tasks and reach their goals together, then keep reading.

This person will be responsible to ensure all Fixed Asset Registers are maintained and that related systems function efficiently and effectively to ensure valid, accurate, and complete reporting of fixed assets.

Key Performance Areas

• Record all fixed asset transactions including additions and disposals in the accounting system
• Calculate depreciation and amortisation for all fixed assets and intangible assets
• Record depreciation in line with useful lives
• Assist with month end reporting requirements
• Conduct/assist with analyses/investigations related to fixed assets as requested by management
• Coordinate fixed asset counts including result verifications and adjustments
• Liaise with other departments/teams when required
• Ensure alignment and consistency of the Fixed Asset process
• Support accurate and timely financial reporting through ensuring all fixed assets data is updated timely and accurately
• Monitor accuracy of fixed asset registers
• Perform regular fixed asset reconciliations
• Assist with development and implementation of policies and procedures for fixed assets and intangible assets
• Lead investigations and resolve store asset count exceptions in collaboration with Ops team
• Perform ad-hoc duties as and when required

Qualification & Experience

• Accounting degree at NQF level 7

Core Competencies:

• Self-starter, flexible, energetic, confident
• Excellent analytical and problem-solving skills
• Planning, organising and collaborating skills
• Attention to detail
• Adhering to principles and values
• Following instructions and procedures
• Excellent communicator
• Display a high level of efficiency
• Keen to improve processes
• Integrity
• Results-oriented

Experience, Knowledge and Skills

• Relevant BCom degree in Accounting or Financial Accounting or similar
• Good working knowledge of Accounting Standards relevant to Fixed Assets and Intangible Assets
• Strong analytical & numerical aptitude
• Advanced excel skills
• Understanding of financial systems & controls
• Any of the following will be advantageous:
• Experience with fixed asset registers
• Experience with Sage Evolution
• Experience in a retail environment
• SAICA audit articles