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  • Posted: Nov 25, 2021
    Deadline: Not specified
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  • Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance. Barclays Africa Group Limited is 62.3% owned by Barclays Bank PLC and is listed on the JSE Limited. The Group is one of A...
    Read more about this company

     

    Fraud Solutions - Fraud Process Optimization Specialist (JHB)

    Job Description

    KEY RESPONSIBILITIES:

    The high level duties of the role:

    • Serve as subject matter expert across all fraud types and channels

    • Assess business performance against Key Value Drivers and introduce business change to steer business towards strategic objective

    • Critically evaluate fraud modus operandi and assess control weaknesses for enhancement

    • Drive control enhancement intervention to improve fraud detection and preventions rates

    • Identify opportunities to improve fraud control to mitigate fraud losses and negative customer experience

    • Continuously review the fraud recoveries value chain to enhance the rate of recoveries.

    • Continuously review the fraud investigations capabilities to improve the ‘ways of working’

    • Assess and improve the fraud execution tools to enhance operational execution.

    • Investigate and perform needs analysis by interviewing product or business process owners.

    • Provide Subject Matter Expertise to system users who request changes for all systems in use in the department. Support their understanding of the dependencies and interfaces between systems and to help them identify and use existing functionality as far as possible before pursuing new development.

    • Continuously assess the efficiency of systems and processes in place in the department and make detailed recommendations to business process owners and product managers on how to improve, what the savings would be and possible implementation approaches.

    • Analyse the impact of proposed changes on processes, systems, people, methods and controls and advice stakeholders of the identified impact and proposed solutions for conflicts or risk issues.

    • Participate in cross-functional project teams to support operational improvement initiatives resulting in business operations efficiency and improvement.

    • Support line managers with the process changes and improvements within a business unit.

    • Build and foster sound working relationships with all business stakeholders.

    • Guide, motivate and support staff during business processes changes and business efficiency initiatives.

    • Ensure that processes, control requirements and risk management frameworks relating to enhancements and or changes to systems, processes and procedures are managed within governance.

    • Manage the successful integration of new systems by complying with Absa Bank policy, processes and standards.

     

    MINIMUM REQUIREMENTS:

    • Relevant degree or equivalent NQF level 7 qualification

    • At least 3-5 years Fraud experience in a Banking environment

    • Project management training ⁄ qualification relevant technology qualification

    • At least 3-5 years’ experience in Fraud systems management and/or Fraud process optimization or enhancement

     

    WHAT’S ON OFFER:

    • Great Team environment

    • Autonomy to produce excellent results and delight colleagues and customers.

    • Opportunity to influence and interact with senior management

    • Work in a multi –disciplinary environment

    • Opportunity to discover and learn

    Education

    Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

    Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

    Absa Bank Limited reserves the right not to make an appointment to the post as advertised

    go to method of application »

    Salesforce Support Engineer

    Job Description

    Devops & Support

    •  Apply critical thinking, design thinking and problem solving skills to solve technical problems on existing applications
    •  Implement all configuration, optimization (e.g. upgrades) & maintenance activity (e.g. regular maintenance patches) for enterprise wide applications
    •  Provide efficient and effective support of applications including continued development of the application and security, software patches, reliability, disaster recovery and ensure the application meets the business needs
    •  Schedule and oversee planned maintenance tasks, such as backups and performance tuning, for production IT services to prevent and to minimize issues
    •  Maintain correct and current application documentation and making it available to application users
    •  Oversee application implementation and configuration, patches, upgrades and maintenance, and ensure that application performance meets agreed SLAs and OLAs
    •  Ensure minimal business operations impact due to upgrades and maintenance activities
    •  Coordinate and execute unplanned maintenance tasks, such as disaster recovery procedures, for production IT services to prevent and to minimize issues
    •  Manage applications throughout their lifecycle and assist in the application-related aspects of designing, testing, operating and improving technology products & services services
    •  Coordinate & communicate across Tribes & Squads (all businesses) to successfully complete application upgrades
    •  Coordinate with infrastructure & architecture teams to ensure that the impact of system / platform migrations on applications is minimised
    •  Develop and maintain knowledge in application functionality, user workflow, and business processes
    •  Develop sufficient knowledge of application infrastructure (server, network, security) & broader organization architecture to assist with application upgrades and troubleshoot issues
    •  Compile and maintain inventory of applications and related details
    •  Manage and provide support aligned to all SLA’s
    •  Develop the skills required to operate and maintain the technical products & services (applications)
    •  Ensure that a backup system for applications and files associated with business operations is in place
    •  Advise on software installation and upgrades, troubleshoot problems and provide resolutions.
    •  Work with Information Security teams to define and implement access permissions for applications
    •  Develop and maintain expertise in application functionality, user workflow, and business processes.
    •  Receive and screen user programming requests for new applications or modifications, and determine appropriate priority and response.
    •  Develop and communicate training and documentation for end users.
    •  Act as a liaison between business stakeholders and customers, external solution providers, and IT stakeholders for application support specific requirements
    •  Develop and / or assist with the development and / or execution of project plans for application upgrades
    •  Provide input to current and future application requirements to meet the organization's needs
    •  Prepare assessments for proposed applications, projects, and define appropriate integration and access requirements
    •  Maintain awareness of application risks and opportunities for improvement
    •  Identify and recommend application improvement to enhance capability and performance, and minimize costs.
    •  Ensure that application users are aware of the application capabilities for enabling their effective use
    •  Assess vendor proposals for appropriateness and compliance with organization and industry standards.
    •  Participate in development of Requests for Proposals (RFP) and vendor evaluation and contract management for IT applications services.
    •  Supervise and maintain the organization's repository of applications
    •  Help diagnose problems and resolve incidents / issues related to applications.
    •  Validate the known error database for application-related entries
    •  Work with Tech Centres of Enablement to define the operational activities related to the applications
    • Application Monitoring & Performance Management
    •  Monitor application modification requests and ensure best practices are being utilised
    •  Conduct diagnostic investigations of program errors, and implement or recommend solutions or methodologies for resolution.
    •  Maintain metrics of operational performance and evaluate trends
    •  Analyse business systems to determine effectiveness, identify inadequacies, inefficiencies and problems and recommend solutions

    Governance, Risk & Control

    •  Enhance methods and procedures for collecting, analysing, and documenting application issues, and completing user change requests.
    •  Enhance IT processes for transitioning completed configurations from development to production.
    •  Plan and coordinate the processes for the provision of user applications and systems necessary for business operations.
    •  Define and maintain application assessment, development, and support standards, and work with other IT and business stakeholders to establish configuration and use guidelines.
    •  Provide inputs to availability and capacity management process for effective planning.

    Experience:

    3+ years developing applications for the Salesforce.com platform.

    •           Advanced knowledge of programming languages (APEX, VisualForce, JavaScript, SOQL, HTML5 etc.)
    •           Strong ability to interface with end users to solve issues and elicit requirements.
    •           Solid understanding of key SFDC architectural concepts (e.g., API and governor limits) and how they influence design.

    Education

    Bachelor's Degree: Information Technology

    • Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.
    • Absa Bank Limited reserves the right not to make an appointment to the post as advertised

    go to method of application »

    Specialist Product Engineer

    Job Description

    CTO Risk, Treasury & Finance (RTF) are the Technology partner supporting Credit Risk, Treasury, Finance, Regulatory Reporting, Data and Business Intelligence. We handle the consumption of the Bank’s data for calculation of risk metrics and making the outputs available to business and regulators. Our task is the successful delivery of innovative solutions that enable business efficiency.
     

    The Credit Risk IT team is looking for Specialist UI Developers

    Key critical requirements:

    • Min 5 years development experience
    • A Bachelor’s of Information & Computer Science
    • A strong background in Java and related technologies, REST services, J2EE, XML, JSON.
    • Angular 6+ experience with strong TypeScript skills
    • Good knowledge of SQL skills
    • Unix scripting knowledge preferable
    • Strong debugging and problem-solving skills
    • Working knowledge of Git, Confluence
    • Team player with ability to work independently if required
    • Experience working in an agile environment
    • Excellent communication, analytical skills and decision making ability in collaborative environments

    Advantageous:

    • Oracle and PostGresSQL DB experience
    • Understanding of Credit Business and familiarity with financial products
    • AWS experience

    Key accountabilities:

    • Apply critical thinking, design thinking and problem solving skills in an agile team environment to solve technical problems (Front End, Back End OR Middleware) with high quality solutions
    • Contribute to all phases of the development lifecycle
    • Evaluate analysis, problem definition, business requirements, solution development & provide recommendations to enable the operational feasibility of solutions
    • Quickly produce well-organised, optimized, and documented source code deliver technical solutions
    • Ensure designs & solutions support the technical organisation principles of self-service, repeatability, testability, scalability & resilience
    • Apply general design patterns and paradigms to deliver technical solutions
    • Support the development of CI / CD Pipelines (authoring & supporting CI/CD pipelines in Jenkins / similar tools and deploying to multi-site Kubernetes environments – supporting and managing your applications all the way to production)
    • Use & configure modern observability techniques leveraging e.g. aggregated logging via ELK stack, metrics via Prometheus / Grafana / NewRElic and tracing using Zipkin/Jaeger
    • Automate tasks through appropriate tools and scripting e.g. Jenkins, Docker, Ansible, Kubernetes
    • Debug existing source code and polish feature sets.
    • Work with integrated teams and other developers to improve and evolve technical products and services
    • Align all application development & development process to Group Architecture & Infrastructure guidelines
    • Provide input into project & program teams (when required) to plan & manage the development lifecycle e.g. releases, risk management, testing, integration etc.
    • Conduct reviews, performance monitoring & ongoing optimization and maintenance on applications
    • Stay ahead of the curve on emerging technologies and development practices and continuously evolve existing knowledge & skill in preparation for cross domain and other experiences e.g. Secure Side, Testing, Infrastructure solutions etc.

    Education

    Bachelor's Degree: Information Technology

    Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

    Absa Bank Limited reserves the right not to make an appointment to the post as advertised

    go to method of application »

    Specialist Project Management

    Job Description

    Project Management: Monitors the progression of a project at every stage and ensure that the objectives of a project are meet | Quality Assurance: Maintain a desired level of quality in a service or product, especially by means of attention to every stage of the process of delivery or production | Meeting deadlines: Completes task timeously | Stakeholder management: Ensure that stakeholders are identified and engaged | : | : | : | :

    Education

    Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

    Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

    Absa Bank Limited reserves the right not to make an appointment to the post as advertised

    go to method of application »

    Lead Java Product Engineer

    Job Summary

    The CIB Trade team is looking for a Lead Product Engineer to build high-performing, scalable, enterprise-grade applications & build capability in others to do the same. This includes but is not limited to applying critical thinking, design thinking and problem solving skills in an agile team environment to solve complex technical problems (Front End, Back End and Integration) with high quality solutions & leading all phases of the development lifecycle to deliver.

     

     

    Job Description

     

     

    The CIB Trade team supports all trade applications across the Africa continent, for local and international trade, with a range of trade and working capital solutions.

    We offer trade products that will help our clients to manage risks, negotiate terms, and reduce pressure on cash flow to enable our clients to trade confidently and efficiently.

    Our Trade Solutions span both customer-facing systems as well as back-end operational systems.   

     

    How we stay relevant:

    The emergence of FinTech’s has captured a large share of the market in the banking revenue pools. In response we are reinventing our digital trade strategy to compete with the FinTechs to enable the bank to stay relevant and meet the demands of the digital future.

     

    By introducing agility and removing the complexity of legacy systems we are enabling our various Trade Channels to be on the forefront of the banking digital age in addition to improving the way transactions are processed.

     

    We are striving to deliver standardized solutions built on the newest technologies (open-source), (AWS) cloud solutions that will allow cost-effective roll out across the African continent.

    We allow the organization to meet multiple demands for features including but not limited to support bank channels, third party integrations and non-banking channels.      

     

    Key critical requirements:

    • 8+ years’ software development experience

    • Relevant B-Degree in Computer Science preferred but not essential if minimum requirements of experience & practical application is evident

    • Cross-domain knowledge

    • Java 8+

    • Angular 2+

    • Spring Framework 4.0+

    • REST (REpresentative State Transfer)

    • git

     

    Beneficial technical skills:

    • Spring Boot 1+

    • Axon Framework

    • MSSQL

    • CSS

    • Jenkins

    • Docker

    • Kubernetes-based orchestration (e.g. Openshift, Rancher)

     

    Methodologies required:

    • Agile (Scrum, Kanban or XP)

     

    Beneficial:

    • AWS

    • DDD (Domain-Driven Design)

    • CQRS (Command-Query Responsibility Segregation)

     

    Responsibilities:

    • Provide technical leadership to the team.  

    • Guide team on technology choices.    

    • Liaise with the lead solution architect to ensure system design and code aligns with architecture.  

    • Implement/improve DevSecOps strategy for the team.  

    • Determine coding standards and best practices for the team.

    • Implement/improve CI/CD pipelines with a focus on Continuous Delivery and automated testing.

    • Come up with and implement a cloud migration strategy for the team’s applications. Own the team’s tech backlog, and come up with a technology roadmap, including strategies to make the team’s applications cloud-native if possible and a clear upgrade strategy to keep the applications(s) current.

    • Provide third-level production support (DevOps environment).

    • Develop and unit test functionality as required by business.

    • Mentor intermediate and junior team members.

    • Peer-review code changes.

    • Assist product owners and business analysts with the technical aspects of proposed changes and requirements.

    • Provide estimates for proposed changes.

    • Follow the bank’s governance processes in order to deploy changes to production.

    • Attend daily standups.

    Education

    Bachelor's Degree: Information Technology

    Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

    Absa Bank Limited reserves the right not to make an appointment to the post as advertised

    go to method of application »

    Specialist Legal Recoveries On & Off Bal-2

    Job Summary

    To Support the credit risk process through carrying out comprehensive and quality credit risk functions within the credit lifecycle to create shared growth within the boundaries of internal policies and external regulations

    Job Description

    Risk Management: To conduct quality credit risk assessments and reviews, Proactively manage credit risks associated with clients, Develop data driven strategies, facilitate the credit sanctioning process to ensure responsible risk decisions | Data and Systems Management: To produce and analyse relevant management information and insights management | Governance: Ensure the bank's credit, philosophy and all relevant legislation is adhered to | Customer Management: Investigate and resolve all escalated customer complaints

    Education

    Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required), Bachelor`s Degrees and Advanced Diplomas: Law

    Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

    Absa Bank Limited reserves the right not to make an appointment to the post as advertised

    go to method of application »

    Analyst Credit Commercial Growth Acc RBB

    Job Description

    Risk Management: To conduct quality credit risk assessments and reviews, Proactively manage credit risks associated with clients, Develop data driven strategies, facilitate the credit sanctioning process to ensure responsible risk decisions | Data and Systems Management: To produce and analyse relevant management information and insights management | Governance: Ensure the bank's credit, philosophy and all relevant legislation is adhered to | Customer Management: Investigate and resolve all escalated customer complaints | : | : | : | :

    Education

    Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

    Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

    Absa Bank Limited reserves the right not to make an appointment to the post as advertised

    go to method of application »

    Head Portfolio Enablement and Governance

    Job Description

    Portfolio Management: Ensure appropriate management of respective portfolios that includes but not limited to client visits and engagement, portfolio performance management, reporting and executing of client requirements | Business Development: Agree financial targets/new business targets and set out tactical plans to achieve this on an annual basis | Risk Management: Ensure that portfolio meets the required risk management standards | People Management: Coach, mentor and manage team members toward driving business objectives and ensuring colleague development (where applicable) | : | : | : | :

     

    Education

    Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

    Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

    Absa Bank Limited reserves the right not to make an appointment to the post as advertised

    go to method of application »

    Specialist Asset Manager Research

    Job Summary

    To provide advice and support in the development and implementation of research planning, service delivery processes, methods and techniques; enabling the provision of well-researched information to inform organisational decision making.

    Job Description

    Research Formulation:

    • Responsible for providing research reports, recommendations and other insights. Nature of insights might be on smaller industries, pulling together of market insights, to put together proposals with more senior analyst etc.

    Stakeholder Management:

    • Establish and manage relationships with both internal and external sources of information/industry role players

    Education

    Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

    Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

    Absa Bank Limited reserves the right not to make an appointment to the post as advertised

    go to method of application »

    Manager Fraud Solutions Investigations (Everyday Banking)

    Job Description

    KEY RESPONSIBILITIES:

    The high level duties of the role:

    • Act as a conduit between the card business and the Fraud Strategy to effectively manage new rules implemented by Fraud Strategy to ensure effective Hit rate and provide input into latest fraud trends to assist with effective rule creation.

    • Proactively investigate, identify and implement business improvement and efficiencies within the business that is based on market research, competitor analysis and customer needs.

    • Understand the overall fraud environment, its dynamics, strategies and initiatives to enable achievement of business objectives through optimal delivery across customer interface and relevant cross functional areas.

    • Drive the alignment of Fraud Solutions services with the requirements of Fraud Strategy, Fraud Forensic Investigations, Products and Segments, ensuring alignment and cooperating effectively with other business unit delivery requirements across the Group.

    • Oversee continuous improvement in the analysis of fraud and case management systems and information technology architecture, driving recommendations for enhancements to Group and other relevant stakeholders with a view to consistently driving workflow efficiencies.

    • Perform governance and oversight as a leader on selected management/steering committees.

    • Provide guidance and control governance oversight with regard to employees target performance, interpretation of the environment within which these businesses operate, determination of strategic and tactical initiatives, agreement in decision-making and the driving of corrective actions to ensure that the business objectives of these business units are also met.

    • Direct the reporting of a risk and governance controls that ensures actions are understood and implemented by all team members. Manage the process by overseeing that key risk controls are recorded, monitored and effectively mitigated.

    • Take responsibility for the team of staff in the division to ensure effective delivery.

    • Develop a high performing team by embedding formal performance development and informal coaching.

    • Maintain a high level of professionalism in stakeholder interactions, including written and verbal communications, based on sound knowledge of the industry and understanding of relevant regulatory requirements

    MINIMUM REQUIREMENTS:

    • B degree or equivalent NQF level 7 qualification  

    • At least 3 years supervisory or leadership experience

    • At least 5 years of prior experience in loss prevention/risk management including operations management experience

    • At least 3 years Fraud experience in a Banking environment

    • Fraud investigation experience would be an advantage

    WHAT’S ON OFFER:

    • Great Team environment

    • Balanced colleague experience

    • Opportunity to influence and interact with senior leadership

     

    DISCLAIMER:

    TA to complete, along the lines of:

    • Preference will be given to South African citizens and permanent residents of South Africa in possession of proof of Permanent Resident Status.

    • The appointment will be made in line with the Divisional Employment Equity Strategy.

    • There is no referral plan linked to his requisition.

    • Closing date: Midnight: 4th of Dec 2020

    Education

    Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

    Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

    Absa Bank Limited reserves the right not to make an appointment to the post as advertised

    Method of Application

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

  • Send your application

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