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  • Posted: Jul 29, 2022
    Deadline: Not specified
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  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    At Liberty we believe that when knowledge rolls up its sleeves, people’s realities change. And that’s what we do; we change realities every day. Since 1957 we’ve grown from being a South African life insurer to a Pan-African financial services company, offering asset management, investment, insurance and health products. Our thirst for kn...
    Read more about this company

     

    Coordinator: Regional Operations

    Purpose

    To coordinate regional administrative support services through the execution of predefined objectives as per agreed standard operating procedures (SOPs).

    Minimum Experience

    • 1 - 2 years experience in a similar environment

    Minimum Qualifications

    • Further Education and Training Certificate (FETC) [NQF Level 04] in Office Administration

    Process

    • Plan for, administer and process coordination and related tasks and activities effectively and efficiently in alignment with performance objectives.
    • Accountable for own work quality, standards and outputs related to policies, procedures and defined processes.
    • Proactively identify problems, apply known solutions and escalate more difficult problems.
    • Plan for task execution and adjust priorities against an established plan.

    Customer

    • Resolve customer queries effectively or alternatively, escalate unresolved queries for resolution in accordance with operational goals and standards.
    • Build and maintain an effective network and pipeline for further expansion of business within area of accountability.
    • Executes activities to ensure customer service delivery that meets or exceeds customer expectations aligned to Treating the Customer Fairly (TCF) principles.

    Finance

    • Contribute to the effective and efficient administration of operational costs within budget, identify areas of financial risk and escalate.
    • Adhere to predetermined operational costing within budgets in the execution of projects and work related expenditure.
    • Adhere to specified standards, policies and procedures to prevent potential losses/wastage.

    Learning and Growth

    • Develop own professional knowledge and experience to assist in the development of solutions and offerings that aims to improve service and quality.
    • Contribute positively to own area-specific knowledge improvement.

    Governance

    • Ensure that work is completed in adherence to organisationally approved safety requirements and standards.
    • Comply to set governance and compliance procedures and processes related to an area of work and continuously identify, rectify and escalate risks where necessary.

    Technical Competencies

    • Administration (Intermediate)
    • Business Administration Skills (Intermediate)
    • Customer Relationship Management (Basic)

    Behavioural Competencies

    • Organisation and Attention to Detail (Basic)
    • Interpersonal Effectiveness (Basic)
    • Problem Solving and Analysis (Basic)
    • Teamwork and Cooperation (Basic)
    • Customer service orientation (Basic)
    • Communicating with Impact (Basic)
    • Customer Orientation (Basic)

    go to method of application »

    Cloud Systems Engineer

    Purpose

    Performs Microsoft Infrastructure design, development, and administration activities including but not limited to: deploying Windows Operating system applications, configuring hosts and host instances, deploying and managing business rules, configuring and administering a Windows/Cloud environment.  Maintains responsibility for configurations on multiple environments.  Represents Wintel during the design and development process, and troubleshoots Wintel solutions in an enterprise environment.  Performs hands-on developing, debugging, and testing with Windows Operating system and Cloud Operating system technologies

    Additional Minimum Qualifications

    • BS C in Computer Science, Computer Engineering, or IT related field; or an ABET accredited Electrical Engineering BS or equivalent business experience or other Tertiary education

    Minimum Experience

    • 2 - 3 years experience in a similar environment

    Key Responsibilities

    • Design and document global enterprise Windows architecture: Master Data Management.
    • Design, document, install and maintain Microsoft Windows Server 2019, 2022, on premise and in the cloud
    • Design and maintain Windows security as defined and documented.
    • Develop utilities and automated reporting.
    • Create scripts for task automation.
    • Create, test and execute data management languages.
    • Analyze and sustain capacity and performance requirements.
    • Analyze, consolidate and tune Windows Operating system for optimal efficiency.
    • Monitor systems and platforms for availability.
    • Oversee backup, clustering, mirroring, replication and recovery.
    • Restore and recover Wintel Configurations

    Additional Responsibilities

    • Install and test upgrades and patches.
    • Implement security and encryption.
    • Provide 24/7 support for critical situations.
    • Evaluate and recommend new integration technologies.
    • Match recommended architecture changes and uplifts to business need.
    • Proactively engage management as necessary to resolve issues and ensure awareness of potential dangers to the environment.
    • Support other IT staff with open and unresolved issues.
    • Provides on-call support via cell-phone 24 x 7 when on Standby and in emergency circumstances.
    • Take on responsibilities as a backup or alternate for other IT staff if required.
    • Cover and resolve any outstanding Service Desk related issues in an effort to help all IT members resolve tickets as quickly and efficiently as possible.

    Minimum Experience

    • Minimum 3 years developing enterprise scale Microsoft Windows Server 2012/2016/2019/2022 applications
    • Minimum 5 years Windows operating system administration experience
    • Ability to obtain and maintain security clearance B.S. in Computer Science, Business, or related major Certification
    • 3 to 5+ years of Microsoft Windows Administration with Windows Scripting support and experience
    • 3 to 5+ years of Microsoft Server Administration 
    • 4+ years of experience optimizing queries, performance             tuning, and recovery activities.
    • AWS Cloud Practitioner
    • Azure Fundamentals
    • Powershell scripting

    Additional Experience

    • High level certification/training in core area (Windows Operating System 2008/2012/2016/2019,2022) Azure and Cloud experience and training is essential
    • Experience in architecture, implementation and management of enterprise database solutions.
    • Ability to effectively communicate and coordinate with senior business management and peers.
    • Strong business and technical process design and documentation skills.
    • Possesses a high level of technical/functional expertise and knowledge.
    • Industry expertise of best practices, standards, and technology.
    • Understands and applies policies and procedures.
    • Project Management experience.

    go to method of application »

    Quality Assurance

    Purpose

    To coordinate, plan & deliver day-to-day team tasks & activities in order to execute quality assurance accurately & timeously in support of org. policy compliance through the execution of predefined objectives as per agreed SOPs.

    Minimum Experience

    • 2 - 3 years experience in a similar environment

    Minimum Qualifications

    • Higher Diplomas [NQF Level 06] in Office Administration

    Outputs

    Process

    • Ensure quality of own work, minimise mistakes, coordinate and implement team process improvements and continuously improve on quality and standards.
    • Keep accurate and up to date records of information relating to own work area in line with standard operating procedures and performance criteria.
    • Coordinate team's administrative support task execution and provide input to meet required response time, quality & service delivery standards.
    • Monitor team operational transactional efficiency and service delivery quality in relation to objective achievement and report to management.
    • Plan periodically to coordinate, process and monitor team tasks and activities effectively and efficiently to align performance objectives.
    • Contribute to and assist in the continuous improvement of the quality management process in order to improve service delivery are minimise errors.
    • Accountable for the quality execution of own and teams' work, within defined operating procedures, standards and work routines.
    • Plan for the execution of own and other's tasks against a set framework.
    • Proactively identify team-based work problems, determine root-cause and apply solutions in line with established guidelines, escalating more complex problems, providing the necessary information to solve problems.

    Customer

    • Ensure customer satisfaction with regard to the quality of operational support provided by a team under supervision.
    • Contribute to a culture of service delivery excellence, which builds positive relationships and provides an opportunity for feedback and exceptional delivery within the team aligned to Treating the Customer Fairly (TCF) principles.

    Finance

    • Ensure own and team adherence to specified standards, policies and procedures to prevent potential financial losses/wastage.

    Learning and Growth

    • Integrate new knowledge attained through formal and informal learning opportunities and apply in the execution of own role.
    • Continuously assess team performance, provide timely and clear feedback on contracted outputs and provide training where appropriate.
    • Effectively schedule and utilise the available human resources allocated to work area to perform specified tasks.

    Governance

    • Ensure own and team compliance with applicable risk, governance and compliance processes and procedures. Escalates identified risks.

    Competencies

    Technical Competencies

    • Quality Orientation (Intermediate)

    • Risk Awareness (Basic)
    • Quality control (Intermediate)
    • Reporting and Interpretation (Intermediate)
    • Customer Relationship Management (Basic)

    Behavioural Competencies

    • Organisation and Attention to Detail (Basic)
    • People Management and Empowerment (Basic)
    • Interpersonal Effectiveness (Basic)
    • Problem Solving and Analysis (Basic)
    • Teamwork and Cooperation (Basic)
    • Customer service orientation (Basic)
    • Communicating with Impact (Basic)
    • Customer Orientation (Basic)

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    Administrator: Quality Assurance

    Purpose

    To perform quality assurance administrative duties, through the execution of predefined objectives as per agreed standard operating procedures (SOPs).

    Minimum Experience

    • 1 - 2 years experience in a similar environment

    Minimum Qualifications

    • Higher Diplomas [NQF Level 06] in Office Administration

    Outputs

    Process

    • Keep accurate and up to date records of information relating to own work area in line with standard operating procedures and performance criteria.
    • Minimise errors by checking that transactions are processed correctly and inform relevant parties of errors to prevent errors from re-occurring.
    • Contribute to and assist in the continuous improvement of the quality management process in order to improve service delivery are minimise errors.
    • Generate a variety of documents and where necessary produce reports according to set standards and prescribed guidelines.
    • Conduct regular quality assurance in area of accountability, to identify trends to ensure improved consistent delivery, relevance and accuracy.
    • Ensure customer satisfaction with regard to the quality of operational support provided.
    • Identify and address customer needs by providing a variety of related services, to enhance satisfaction and retention.
    • Accountable for own work quality, standards and outputs related to policies, procedures and defined processes.
    • Proactively identify problems, apply known solutions and escalate more difficult problems.
    • Plan for task execution and adjust priorities against an established plan.

    Customer

    • Ensure customer satisfaction with regard to the quality of operational support provided by a team under supervision.
    • Executes activities to ensure customer service delivery that meets or exceeds customer expectations aligned to Treating the Customer Fairly (TCF) principles.

    Finance

    • Adhere to specified standards, policies and procedures to prevent potential losses/wastage.

    Learning and Growth

    • Integrate new knowledge attained through formal and informal learning opportunities and apply in the execution of own role.
    • Contribute positively to own area-specific knowledge improvement.

    Governance

    • Comply to set governance and compliance procedures and processes related to an area of work and continuously identify, rectify and escalate risks where necessary.

    Competencies

    Technical Competencies

    • Continuous Process Improvement (Intermediate)
    • Quality control (Intermediate)
    • Reporting and Interpretation (Intermediate)
    • Standard operating procedure compliance (Intermediate)
    • Operations Management (Basic)
    • Customer Relationship Management (Basic)

    Behavioural Competencies

    • Analytical Thinking (Intermediate)
    • Organisation and Attention to Detail (Basic)
    • Interpersonal Effectiveness (Basic)
    • Problem Solving and Analysis (Basic)
    • Teamwork and Cooperation (Basic)
    • Customer service orientation (Basic)
    • Communicating with Impact (Basic)
    • Customer Orientation (Basic)

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    Branch Manager

    Purpose

    To plan, manage and monitor the implementation of branch management activities and processes in order to deliver on approved operational plans in an effective and efficient manner.

    Minimum Experience

    • 3 - 5 years experience in a similar environment, of which 1 - 2 years at junior management level

    Minimum Qualifications

    • Bachelor`s Degrees and Advanced Diplomas [NQF Level 07] in Generic Management

    Process

    • Develop market position through the identification of target markets, building relationships and negotiating and closing business deals.
    • Plan for, manage and ensure the effective administration of area related support services in alignment with team and individual performance objectives.
    • Manage business retention through the application of various sales techniques such as rate negotiations, product comparisons and changing perceptions.
    • Ensure customer understanding of org. brand messages, products and services in order to facilitate messages appropriately and successfully.
    • Manage branch operations.
    • Accountable for maintaining quality, service and outputs related to a work area, ensuring compliance with set policy, procedures and standards.
    • Proactively identify operational problems, determine cause and effect, select and implement the best solution to solve problems based on previous experience and understanding of the context.
    • Plan for and organise multiple work activities for team execution by assigning priorities against the set framework in light of the specific situational context.

    Customer

    • Manages to ensure service excellence in support of Treating the Customer Fairly (TCF) principles to build positive relationships and creates opportunities for exceptional service delivery.

    Finance

    • Identify solutions to enhance cost effectiveness and increase operational efficiency.
    • Compile a budget aligned to the operational or area specific delivery of plans; monitor and report on variances and make sure that planned objectives are reported, escalating any deviations.

    Learning and Growth

    • Manage teams within the context of defined processes, set required performance parameters and act as technical coach where required.
    • Schedule, allocate and effectively manage human resources within own area of responsibility in line with specified and specific constraints or parameters.

    Governance

    • Create awareness to ensure the effective implementation of changes in policy, laws, regulations and associated industry practices.
    • Implement and utilise risk, governance and compliance policies and processes effectively, to identify and manage risk exposure.

    Technical Competencies

    • Legal Compliance (Sales) (Intermediate)
    • Risk Awareness (Intermediate)
    • Sales life cycle management (Proficient)
    • Conflict Resolution (Intermediate)
    • Efficiency improvement (Intermediate)
    • Functional Policies and Procedures (Intermediate)
    • Operations Management (Proficient)
    • Product and/or Service Knowledge (Intermediate)
    • Sales management (Proficient)
    • Budgeting and Expenditure Control (Intermediate)

    Behavioural Competencies

    • Persuading and Influencing (Intermediate)
    • People Management and Empowerment (Intermediate)
    • Interpersonal Effectiveness (Intermediate)
    • Problem Solving and Analysis (Intermediate)
    • Strategic Insight and Capability (Intermediate)
    • Teamwork and Cooperation (Intermediate)
    • Judgment and decision making (Intermediate)
    • Communicating with Impact (Intermediate)
    • Relationship Management and Networking (Intermediate)
    • Customer Orientation (Intermediate)

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    Administrator: Human Capital

    Purpose

    To deliver human resources administrative support services through the execution of predefined objectives as per agreed standard operating procedures (SOPs).

    Minimum Experience

    • 1 - 2 years experience in a similar environment

    Minimum Qualifications

    • Further Education and Training Certificate (FETC) [NQF Level 04] in Human Resources

    Additional Minimum Qualifications

    Outputs

    Process

    • Utilise a variety of software packages to produce correspondence and documents and maintain associated records, spreadsheets and databases.
    • Perform recruitment and selection process in accordance with the relevant guidelines and legislation to maintain the quality and integrity of the solution.
    • Contribute to the provision of a comprehensive administrative service through the correct interpretation and application of procedures.
    • Generate a variety of documents and where necessary produce reports according to set standards and prescribed guidelines.
    • Supports the Human Resource staff with administrative related tasks in an efficient and effective manner acorrding to set standarads.
    • Plan for and administer human resources administrative tasks to support accurate employee data for management information.
    • Accountable for own work quality, standards and outputs related to policies, procedures and defined processes.
    • Proactively identify problems, apply known solutions and escalate more difficult problems.
    • Plan for task execution and adjust priorities against an established plan.

    Customer

    • Resolve client queries and escalate problematic queries to the correct level to ensure prompt and effective resolution, enhancing the client experience.
    • Executes activities to ensure customer service delivery that meets or exceeds customer expectations aligned to Treating the Customer Fairly (TCF) principles.

    Finance

    • Adhere to specified standards, policies and procedures to prevent potential losses/wastage.

    Learning and Growth

    • Contribute positively to own area-specific knowledge improvement.

    Governance

    • Comply to set governance and compliance procedures and processes related to an area of work and continuously identify, rectify and escalate risks where necessary.

    Competencies

    Liberty Values

     

    Technical Competencies

    • Talent Management (Basic)
    • Legal Compliance (HR) (Basic)
    • Product Related System Application (Basic)
    • Query resolution (Basic)
    • Calculations (Basic)
    • Business Administration Skills (Basic)

    Behavioural Competencies

    • Organisation and Attention to Detail (Basic)
    • Interpersonal Effectiveness (Basic)
    • Teamwork and Cooperation (Basic)
    • Problem Solving and Analysis (Basic)
    • Communicating with Impact (Basic)

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    Specialist: Broker Consultant

    Purpose

    To provide advice & support to brokers & IFA's that engenders their trust & support in selling Liberty business to their clients. Develop, maintain & grow business relationships to increase market share through execution of defined sales objectives.

    Minimum Experience

    • 2 - 3 years experience in a similar environment

    Minimum Qualifications

    • Bachelors Degree and Professional Qualifications [Level TBA: Pre-2009 was L5] in Finance Economics and Accounting

    Process

    • Provide specialist advice and support in area of accountability to ensure that identified solutions and recommendations are appropriate and effective.
    • Ensure business retention through the application of various sales techniques such as rate negotiations, product comparisons and changing perceptions.
    • Provide product training in order to ensure the transfer of product knowledge, enabling appropriate recommendations to clients.
    • Ensures that underwriting practice and rules are fully understood and appreciated.
    • Resolves any new business and servicing obstacles and blockages to increase Broker/IFA satisfaction and positively influence service perception.
    • Accountable for the execution of specialised work including the improvement of quality, standards and outputs within defined work routines and operating procedures.
    • Proactively solves problems, determines root-cause and applies solutions in line with guidelines and providing the necessary information to solve problems related to area of specialisation.
    • Plan for own task execution and advises on improvements related to area of specialisation.

    Customer

    • Provide sound consulting services and recommendations based on customer needs, current information and trends.
    • Informs, educates and up skill partners in sales and relationship mngt capabilities across the range of SBFC, products and services to ensure customers retention and increased sales revenue and growth.
    • Provides a basic competitor analysis that enables a better understanding of relative product value, features, advantages and benefits across the range of SBFC products.
    • Provides opportunity plans and insights to advisory partners on existing and new marketing opportunities across the range of SBFC products within and outside of existing client base.
    • Develops basic insights into client needs and solutions that enables trust and confidence in continued and productive direct support interactions with advisory partners.
    • Ensure own understanding and adherence to customer service delivery and Treating the Customer Fairly (TCF) principles to provide specialist support and guidance.

    Finance

    • Adhere to specified standards, policies and procedures to prevent potential losses/wastage related to the area of specialisation.

    Learning and Growth

    • Interact proactively with others for the purpose of continuous knowledge sharing; and integration of own new knowledge.
    • Contribute positively to own area-specific knowledge improvement associated with area of specialisation.

    Governance

    • Comply to set governance and compliance procedures and processes related to an area of work and continuously identify, rectify and escalate risks where necessary.

    Technical Competencies

    • Customer Understanding (Intermediate)
    • Sales life cycle management (Intermediate)
    • Research and Information Gathering (Basic)
    • Insurance principles and practice (Intermediate)
    • Reporting and Interpretation (Basic)
    • Developing sales (Intermediate)
    • Customer Advice (Technical) (Basic)
    • Insurance products and services (Intermediate)

    Behavioural Competencies

    • Persuading and Influencing (Basic)
    • Professional/Technical learning (Basic)
    • Entrepreneurial and commercial thinking (Basic)
    • Interpersonal Effectiveness (Basic)
    • Problem Solving and Analysis (Basic)
    • Teamwork and Cooperation (Basic)
    • Communicating with Impact (Basic)
    • Relationship Management and Networking (Basic)
    • Customer Orientation (Basic)

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    Snr Specialist: IT Systems Developer (Java)

    Responsibilities

    • Deliver digital solutions that work seamlessly and efficiently for users.
    • Development of source code within the quality expectations of Liberty.
    • Unit testing results/documentation.
    • Execution of unit testing and provisions of unit testing evidence related to allocated tasks according to agreed standards.
    • Mentoring Junior developers.
    • Delivery of assigned projects, stories, or tasks.

    Experience

    • 5 years minimum experience as a Java developer.
    • Experience in the Agile framework will be an added advantage.
    • In-depth knowledge of J2EE, MVC (Model View Controller) frameworks, and experience with SWING (or similar tech). 
    • Strong with OO (object orientated) coding/design as well as understanding various design patterns and their usage.

    Minimum Qualifications

    • BSC in Computer Science, Computer Engineering, or IT-related field.

    go to method of application »

    Service Agent (Pietermaritzburg)

    Purpose

    To deliver service agent services through the execution of predefined objectives as per agreed standard operating procedures (SOPs).

    Minimum Experience

    • 1 - 2 years experience in a similar environment

    Minimum Qualifications

    • Higher Certificates and Advanced National (Vocational) Certificates [Level TBA: Pre-2009 was L4] in Office Administration

    Process

    • Utilise a variety of software packages to produce correspondence and documents and maintain associated records, spreadsheets and databases.
    • Contribute to the provision of a comprehensive administrative service through the correct interpretation and application of procedures.
    • Generate a variety of documents and where necessary produce reports according to set standards and prescribed guidelines.
    • Accountable for own work quality, standards and outputs related to policies, procedures and defined processes.
    • Proactively identify problems, apply known solutions and escalate more difficult problems.
    • Plan for task execution and adjust priorities against an established plan.

    Customer

    • Resolve client queries and escalate problematic queries to the correct level to ensure prompt and effective resolution, enhancing the client experience.
    • Deliver on service level agreements made with internal and external stakeholders that meet or exceed client expectations.
    • Increase the effectiveness and efficiency of operational services by communicating with and actioning stakeholder concerns.
    • Build and maintain contact with customers to promote organisational products and services.
    • Executes activities to ensure customer service delivery that meets or exceeds customer expectations aligned to Treating the Customer Fairly (TCF) principles.

    Finance

    • Adhere to specified standards, policies and procedures to prevent potential losses/wastage.

    Learning and Growth

    • Contribute positively to own area-specific knowledge improvement.

    Governance

    • Comply to set governance and compliance procedures and processes related to an area of work and continuously identify, rectify and escalate risks where necessary.

    Technical Competencies

    • Customer Understanding (Basic)
    • Query resolution (Basic)
    • Customer Liaison (Basic)
    • Business Administration Skills (Basic)
    • Customer Relationship Management (Basic)

    Behavioural Competencies

    • Organisation and Attention to Detail (Basic)
    • Interpersonal Effectiveness (Basic)
    • Problem Solving and Analysis (Basic)
    • Teamwork and Cooperation (Basic)
    • Customer service orientation (Basic)
    • Communicating with Impact (Basic)
    • Customer Orientation (Basic)

    go to method of application »

    Specialist: IT Systems Developer (SAP BW)

    Purpose

    As a  Specialist: IT Systems Developer (SAP BW) your responsibility is to provide advice and support in the area of specialization and enable the design, creation, development, documentation, and testing of programs in SAP BW 7x.

    Key Responsibilities

    • Provide technical solutions to fulfill business requests using SAP’s BW (Business Warehouse) development language
    • Design, develop, configure, migrate, test and implement SAP BW 7.x data warehousing solutions
    • Design and build data flows including InfoObjects, InfoCubes, Aggregates, Datastore objects(DSO), MultiProviders, InfoSets, Transformations, DTPs and DataSources
    • Develop Process chains to load and monitor data loading
    • Implement performance tuning techniques in SAP BW 7.x
    • Build, test, and publish of BEx reports, BEx Workbooks and BEx Web applications using SAP BEx 7.x suite
    • Develop variables, restrict key figures, calculate key figures, structures and selections in SAP BEx Query Designer
    • Enhance Logistics, Finance and custom extractors
    • Develop and maintain ABAP User exits
    • Provide ongoing support of the existing BO Reporting, Data Services and BW systems
    • Translate functional specifications into technical specifications and ensure a comprehensive data warehouse design

    Experience

    • Experience in SAP BI/BW application development and implementation, specifically with the following: SAP ECC 6.0 integration, SAP BW 7.x, BEx 7.x, ABAP Programming, Business Objects 4.x
    • Experience with SAP BW architecture, data modeling, design and development
    • Experience with BW administrator Workbench; BW Info Objects, ODS, Info Cubes, Info Packages, Info Sources, Design complex, customs BW solutions translating complex requirements in an optimal BW design
    • Planning and organizational skills, including ability to engage with multiple development projects concurrently and working to tight deadlines.

    Minimum Qualifications

    • Bachelor`s Degrees and Advanced Diplomas [NQF Level 07] in Information Technology and Computer Sciences

    go to method of application »

    Senior Specialist: Compliance

    Purpose

    To provide specialist advice and support in area of specialisation enabling the provision of sound compliance services.

    Minimum Experience

    • 3 - 5 years experience in a similar environment, of which 1 -2 years at a junior specialist level

    Minimum Qualifications

    • Bachelor`s Degrees and Advanced Diplomas [NQF Level 07] in Generic Management

    Additional Minimum Qualifications

    Outputs

    Process

    • Collaborate with different business areas to provide staff with knowledge and awareness of relevant laws, regulations and standards.

    • Understand and apply existing best practice frameworks to assist in the implementation of identified subject matter processes and standards.
    • Identify, diagnose and recommend improvements and provide specialist advice and support; ensuring that solutions are appropriate and effective.
    • Verify, evaluate and report on operational and managerial processes, systems and outcomes to ensure financial and operational integrity and compliance.
    • Keep abreast of regulation and industry developments to advise and guide on key compliance risk issues; enabling informed decision making.
    • Recommend and advise on compliance requirements that needs to be embedded in the development of area specific processes.
    • Accountable for the improvement of quality, service and work outputs, continuously recommending improvements.
    • Plan for the organisation of work outputs and process improvement activities in light of a specific situational context related to the area of specialisation.
    • Proactively identify area of specialisation related problems, determine cause and effect and recommend the best option to implement corrective action based on previous experience.

    Customer

    • Provide specialist expertise and advice to internal/external customers, that builds strong relationships and creates a favourable impression aligned to Treating the Customer Fairly (TCF) principles.

    Finance

    • Adhere to financial controls, governance and compliance policies and processes throughout an area of specialisation, contributing to cost efficiency.

    Learning and Growth

    • Contribute positively to human capability improvement, related to knowledge optimisation and associated with area of specialisation.

    Governance

    • Monitor and provide feedback on the effectiveness of compliance practices and procedures: preventing illegal, unethical or improper conduct.

    • Comply to risk and governance policies, implement and provide subject matter input to the development of related processes, applicable to the area of specialisation.

    Competencies

    Liberty Values

     

    Technical Competencies

    • LHL Governance and Regulatory Framework (Intermediate)

    • Research and Information Gathering (Intermediate)
    • Standard operating procedure compliance (Proficient)
    • Compliance & operational risk knowledge (Intermediate)

    Behavioural Competencies

    • Professional/Technical learning (Intermediate)
    • Organisation and Attention to Detail (Intermediate)
    • Problem Solving and Analysis (Intermediate)
    • Governance, Ethics and Values (Intermediate)
    • Relationship Management and Networking (Intermediate)

    go to method of application »

    Senior Specialist: Business Development

    Purpose

    This role creates the opportunity for the successful candidate to provide specialist support and advice in the development and implementation of business development management planning and associated service delivery processes, methods and techniques, enabling the provision of sound business development expertise. Strong interpersonal skills are required as there are daily interactions with various distribution channels.  

    The successful candidate will be a part of the Sales Enablement team – a dynamic team that is passionate about people development and business development.

    Minimum Experience

    • 3 - 5 years experience in a similar environment, of which 1 -2 years at a junior specialist level

    Minimum Qualifications

    • Appropriate Bachelor’s degree and Post Grad Diploma in Financial Planning Law.

    Key Responsibilities

    • Correctly interpret and understand business and or customer requirements in order to develop and produce appropriate solutions.
    • Contribute to efforts related to the development of innovative business models to support the development of new business initiatives.
    • Identify development areas and business development opportunities and implement and execute accordingly.
    • Accountable for the improvement of quality, service and work outputs, continuously recommending improvements
    • Translate technical information into useable business intelligence to support business development initiatives.
    • Plan for the organisation of work outputs and process improvement activities in light of a specific situational context related to the area of specialisation.
    • Build and maintain strong relationships with key internal and external stakeholders to facilitate delivery and implementations of initiatives being driven.

    Competencies

    • Understanding of the legislative requirements in Investments.
    • Understanding of Investment solutions.
    • Problem solving and analysis.
    • Implement strategic development plans in Investments.
    • Relationship management and networking.
    • Proactivity, accountability and the ability to work independently.
    • Business acumen.

    go to method of application »

    Specialist: Quality Assurance

    Purpose

    We are looking for a methodical and results-driven test analyst to identify and apply test procedures to ensure product quality. As a test analyst, you will be required to assess the functionality and feasibility of computer hardware and software to ensure that any flaws in the system are eradicated to provide product excellence prior to sales.

    Key Responsibilities

    • Identifying products to be assessed in the software review process.
    • Defining the appropriate test to be carried out including the test data to be used.
    • Managing the test data by documenting the results of each test cycle to identify flaws.
    • Liaising with the software development team.
    • Running diagnostic and system testing and presenting the information to the relevant stakeholders.
    • Interacting with and coordinating the development and validation team and ensuring that effective communication takes place.
    • Identifying and eliminating redundant functions and components.
    • Improving knowledge of business applications and user needs and expectations.
    • Understanding and implementing industry standards and protocols.

    Minimum Experience

    • A minimum of 3-5 years' experience in test analysis.
    • A proven record of experience working with computer software and coding.
    • Knowledge of software development.
    • Excellent analytical and diagnostic skills.
    • Experience in test techniques and programming.
    • Above-average planning and organizational skills and attention to detail.
    • The ability to track and write articulate reports on technical assessments.
    • Project management skills and the ability to work well in a team.
    • Efficient planning skills and an ability to adhere to deadlines.

    Minimum Qualifications

    • A bachelor’s degree in computer science or IT.
    • Foundation Certificate for Testing (ISTQB)
    • Automation skills will be advantageous.

    go to method of application »

    Snr Specialist: IT Systems Developer (SAP Abap)

    Purpose

    As an ABAP Developer you will be responsible for the gathering of SAP requirements and specifications, analysing, designing, documenting, coding, testing, configuring, deploying, implementing, and maintaining systems and applications.

    Key Responsibilities

    • Participate and collaborate with the users, business analyst, functional consultants in the gathering of user requirements and specifications.
    • Analyze technical and business requirements and translate these into basic and detailed technical design.
    • Participate and conduct feasibility study, research and development, prototyping and proof of concept (PoC) in implementing new/existing systems, solutions and processes.
    • Participate in the technical and project documentation such as but not limited to functional, system and technical design, requirements and specifications.
    • Develop, customize, enhance, fix, and maintain codes, applications and systems.
    • Create test scenarios and data and conduct or participate in non-functional and functional testing.
    • Document, analyze and report test results.

    Additional Key Responsibilities

    • Develop and review codes, programs, and configurations to verify consistency and conformance with established programming and industry standards, guidelines, policies and practices.
    • Conduct incident and problem analysis, data gathering, investigation and resolution of issues, and provide technical consultancy, assistance and support.
    • Deliver the required systems/applications/solutions on time and based on agreed budget and specifications.
    • Identify, assess and recommend opportunities for application and process improvement.
    • Prepare reports, manuals and other documentation on the status, operation and maintenance of software.
    • Provide regular and effective progress updates to the project manager and immediate manager.
    • Actively participate in status meeting to communicate progress and escalate risks and blockers.
    • Prepare training materials and provide assistance in conducting the training to users or other members of the team.
    • Perform other duties as assigned, if necessary.

    Minimum Experience

    • 3 - 5 years experience SAP ABAP Development on ECC
    • 1-3 years experience in SAP HANA and SAP FIORI development
    • Exposure to AMS (Application Management Services) Systems - will be advantageous
    • Exposure to SAP HC Portal will be advantageous
    • Experience with the following modules:
      • FI
      • SRM
      • HR
      • BPC
      • BW
      • Solution Manager

    Minimum Qualifications

    • Bachelor`s Degrees and Advanced Diplomas [NQF Level 07] in Information Technology and Computer Sciences.
    • Relevant SAP Certification.

    go to method of application »

    Administrator: Funds (Contract)

    Purpose

    To deliver fund administrative services through the execution of predefined objectives as per agreed standard operating procedures (SOPs).

    Minimum Experience

    • 1 - 2 years experience in a similar environment

    Minimum Qualifications

    • Bachelor`s Degrees and Advanced Diplomas [NQF Level 07] in Finance Economics and Accounting

    Additional Minimum Qualifications

    Outputs

    Process

    • Utilise a variety of software packages to produce correspondence and documents and maintain associated records, spreadsheets and databases.

    • Assist in the compilation of financial statements in line with the audit file and approved accounting framework related to identified funds.
    • Contribute to the provision of a comprehensive administrative service through the correct interpretation and application of procedures.
    • Generate a variety of documents and where necessary produce reports according to set standards and prescribed guidelines.
    • Check fund calculations for accuracy in an efficient and effective manner according to set standards.
    • Accountable for own work quality, standards and outputs related to policies, procedures and defined processes.
    • Proactively identify problems, apply known solutions and escalate more difficult problems.
    • Plan for task execution and adjust priorities against an established plan.

    Customer

    • Resolve client queries and escalate problematic queries to the correct level to ensure prompt and effective resolution, enhancing the client experience.
    • Executes activities to ensure customer service delivery that meets or exceeds customer expectations aligned to Treating the Customer Fairly (TCF) principles.

    Finance

    • Adhere to specified standards, policies and procedures to prevent potential losses/wastage.

    Learning and Growth

    • Contribute positively to own area-specific knowledge improvement.

    Governance

    • Comply to set governance and compliance procedures and processes related to an area of work and continuously identify, rectify and escalate risks where necessary.

    Competencies

    Liberty Values

     

    Technical Competencies

    • Financial Accounting (Basic)
    • Financial Acumen (Intermediate)
    • Financial Administration (Intermediate)
    • Reporting and Interpretation (Basic)
    • Standard operating procedure compliance (Intermediate)
    • Query resolution (Intermediate)

    Behavioural Competencies

    • Organisation and Attention to Detail (Basic)
    • Interpersonal Effectiveness (Basic)
    • Relationship Management and Networking (Basic)
    • Teamwork and Cooperation (Basic)
    • Problem Solving and Analysis (Basic)
    • Communicating with Impact (Basic)
    • Persuading and Influencing (Basic)

    Method of Application

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