Vacancies at Sun International

The Production Manager will be responsible and accountable to manage the day-to-day integrated planning, distribution and deployment of BTL (Below the Line) marketing projects, print buying and production, from single pieces of collateral to multichannel marketing campaigns with the aim of creating maximum engagement across consumer touch points, developing and integrating innovative marketing campaigns and content, and producing customer-centric marketing experiences in line with the Sun International brand.

Education

• 2-3 Year Diploma in Business, Marketing, Communication or related field required

Experience

• 8 years€™ experience in production management within a creative agency environment.
• Experience in the production of creative marketing campaigns and plans from brief, through design management, approval and reporting.
• Strong cross-functional experience with the ability to manage multiple projects on various levels with different and converging timelines.
• Experience in identifying target audiences and devising campaign productions that are engaging, and informative.

Skills and Knowledge

• Strong verbal and written communication skills
• Understand brand identity and voice
• Business & Financial Acumen
• Project management
• Ability to generate creative ideas, coupled with sound editorial judgement.
• MS-Office Suite (Word, Excel, PowerPoint, Outlook, Adobe)
• Creative marketing platforms
• Print buying techniques
• Negotiation skills
• Energetic, assertive, and proactive team player with an interest in delivery high-quality solutions within quick turnaround times
• Analytical skills
• Planning
• Decision-making
• Evaluating & developing digital competence
• Influencing
• Reviewing / evaluating (feasibility / compliance / alternatives)
• Results orientation
• Developing relationships
• Innovation & continuous Improvement
• Customer Service orientation
• Attention to detail
• Emotional resilience and an ability to handle high levels of pressure

Key Performance Areas

• Develop, update and communicate integrated BTL production objectives aligned to the marketing and Brand Strategy and delivery plan, in line with changing business priorities (environmental changes, market trends) and marketing campaignsInfluences present and future content by determining and evaluating current and future market trends
• Co-ordinate and manage BTL marketing production plans and delivery in line with preferences and forecasted campaigns
• Brainstorm new and creative initiatives and production ideas to elevate brand awareness
• Manage vendors and non-people resources to ensure project and concept effectiveness, guiding and setting the creative production implementation plans across touch points for multiple business units
• Source and negotiate with suppliers and vendors to deliver against production requirements including people resources, materials, props, signage, etc.Provide clear, high-impact communication, staying ahead of a complex schedule, and maintaining cutting-edge knowledge of the creative production space
• Integrate and translate information from the creative team to external stakeholders and vendors to deliver campaigns and content
• Keep up to date with professional and technical knowledge by attending workshops, reviewing publications and establishing personal networks to stay ahead of creative production practices
• Resolve any discrepancies to quality, cost or communication with suppliers, delivery destinations and project stakeholders.
• Handle production change requests and negotiate make-goods.
• Participate in approvals as requested by customer, agency or in house design team.
• Establish process, method and quality assurance steps with customers, design team, outside and department suppliers.
• Be accountable for financial reporting and cost control associated with purchased items.
• Source and review approved supplier group and select apt vendors for price quotations.
• Collate content and complete briefs, tests and project manage execution of conceptsFacilitate negotiations with vendors and suppliers and keep records of all documentation.Manage all external time lines as well as prepare purchase orders and check invoices.
• Oversee contract fulfillment, positioning as well as post buy analysis.
• Plan and co-ordinate the set-up and logistics of various advertising campaign displays.
• Monitor that there is a timely response on correspondence received and co-ordinate projected deadlines on a daily basis
• Ensure to quote projects as department standards to meet margin goals.
• Provide print expertise and support creative team and operations to execute in line with expectations.
• Manage PO projects by completion and update relevant parties throughout.
• Plan, negotiate, tender and manage the process of receiving BTL materials and mobilising the execution of BTL productions
• Define the scope of the project in collaboration with clients and / or management
• Liaise with the creative and accounts teams to conceptualise requirements
• Prepare and submit for in?principle approval the initial (conceptual) programme business case, providing essential decision?making information regarding purpose, contribution to business objectives, expected value created, time frames, etc.
• Determine the resources required to complete the project
• Establish and maintain a formal, approved integrated project plan and workflow to guide project execution and control throughout the life cycle of the project.
• Prepare and execute a quality management plan aligned with the QMS that describes the programme and project quality approach and how it will be implemented.
• Manage the execution of a project by making key decisions, exercising overall control, assigning and co-ordinating business and resources, and placing formal requirements on authorising and accepting work, delivering and accepting work products as defined in the project plan.
• Develop reporting procedures and systems, facilitating corrections to malfunctions or under-delivery through control points
• Report on the progress of the programme, facilitating and escalating requests, and offering support as required to ensure deadlines and standards are achieved
• If necessary, liaise with agencies, freelance designers, production houses to assist and support various projects
• Follows-through on progress with relevant €œcreative€ stakeholder or team members to ensure timeous delivery in line with agreed SLA
• Develop forms and records to document project activities
• Set up files to ensure that all project information is appropriately documented and secured
• Monitor and control the production /solution delivery and performance against plan throughout the project life cycle
• Deliver finished materials/ production to clients as requested in the project brief
• Maintain working relationships with top vendors in various areas
• Source and interact with vendors and business partners to create partnerships for the business to become industry leaders in creative production
• Selects vendors according to procurement and strategy requirements
• Contracts deliverables and negotiates costings to ensure competitive pricing is achieved
• Briefs vendors on deliverables and deadlines
• Provide vendors with the correct information to deliver on the brief (timeously)
• Monitors progress and manages vendor contract deliverables
• Interact with the creative team to interpret their needs and the print and art requirements to identify apt choice of suppliers, materials and finishes
• Brief and hold regular interaction with suppliers on specific print and art requirements to ensure that this is executed during production
• Work closely with SCM, sales, and with the business unit and Group marketing on content produced for various campaigns
• Maintain regular communication with the creative and accounts marketing team and management on project development, timelines, and results
• Work closely with DTP on the preparation of final materials for printing
• Verify with business management that the content will meet business requirements
• Build effective relationships with commercial/brand/technical teams and agencies.

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The Marketing Services Creative Manager will be responsible and accountable for the leadership and management of the creative and editing processes and team of designers to deliver meaningful, quality and relevant print and digital animation content from conceptualisation to publication (pipeline of brainstorming, assignment, production, editing, and publication) with the aim of driving increased traffic and brand visibility, delivering against project briefs, and company standards.

Education

• 3-Year Bachelor€™s degree / Diploma in marketing, graphic design

Experience

• 10 years€™ experience following a path through the ranks of the industry from designer / copywriter through to management levels.
• Experience should include 5 years working within an editorial role and 2 years in a supervisory / management capacity
• A proven blend of editorial skills, advertising, creative design and digital animation experience, preferably obtained in an agency environment
• A proven track record of managing successful creative design and multi-discipline teams

Skills and Knowledge

• Ability to write, proofread and edit accurate, concise and highly readable content.
• Understand brand identity and voice
• Business & Financial Acumen
• Written and verbal communication skills
• Project management
• Ability to generate creative ideas, coupled with sound editorial judgement.
• MS-Office Suite (Word, Excel, PowerPoint, Outlook)
• Thorough understanding of art, copy and layout
• Use of design software, such as Adobe CS; Office for Mac; Photoshop; Indesign; Illustrator
• Exposure / knowledge of the hotel and gaming industry is a strong advantage
• Conceptualising
• Planning
• Decision-making
• Evaluating & developing design competence
• Influencing
• Results orientation
• Developing relationships
• Innovation & continuous Improvement
• Customer Service orientation
• Attention to detail
• Emotional resilience and ability to handle stress
• Excellent organizational skills with the ability to operate on a wide range of topics and projects at one time
• People management
• Motivating and inspiring others

Key Performance Areas

• Facilitate the functioning of the organisation€™s internal creative design €œagency€ to develop and deliver creative artwork to support marketing across business functions for the Group
• Keep up to date with current and future design methodologies and marketing strategies in the business and creative and animation design environments
• Manage investigations and analyses into potential graphic and animation graphic innovations to grow the business delivery and streamline processes
• Provide innovative solutions for the delivery of marketing services objectives
• Benchmark current graphic and digital animation design content and methodologies against future strategic requirements
• Understand market segment and customers characteristics and preferences
• Develop plans for generating meaningful content to drive increased traffic, engagement and brand visibility.
• Conceptualise, plan and ensure synergies are created between design content for various projects
• Be an ideas bank of new innovation and concepts to be used as a foundation for content for various online channels in line with business requirements
• Lead the implementation of design strategies through editorial calendars across all relevant marketing channels and platforms.
• Conducts Financial Viability and Feasibility Studies with regards implementation
• Conduct risk analysis i.t.o impact on short term profit margins vs. long term sustainability
• Introduce graphic and animation tools, and access to relevant content that enable a series of creative opportunities for marketing services
• Influences present and future products, services, platforms and content management by determining and evaluating current and future market trends.
• Elicit new business opportunities and leverage relationships to promote revenues; competitive edge and business growth
• Clearly define and delegate plans, authority and accountability across the team
• Manage people and non-people resources to ensure team effectiveness
• Measure the success of campaigns and platforms through analytics and provide reports and insights in this regard
• Attends occasional events to support real-time and wrap-up coverage.

go to method of application »

The Business Support Division will lead innovation, and business technology services via a shared services model to business operations to enable the optimal use of digitisation, systems and processes to support the business in the achievement of objectives and provide insights into new revenue and value-producing opportunities. This will include delivering detailed business analyses, project planning, monitoring and measurement for group-wide business projects and changes; and lead the integration of new and changing processes and systems into operations based on the agreed requirements of the business segments, and insights from specialised support functions.

The Digital Development Lead will be responsible for supervising the team of AEM Developers to deliver front-end platforms, dashboards and reporting tools for high-performing, scalable web-based AEM applications, from design and conceptualisation to implementation, testing and support, e.g. hospitality and betting products and services such as room bookings, sports betting, etc. The role will also work with the Digital development team in managing projects and addressing problems on the front-end systems in line with Company standards and regulations. This will include documenting user requirements, defining scope, development and making recommendations on improving processes, systems, efficiency and practices. The role will work closely with the business segments, IT and other stakeholders to ensure changes are implemented, adopted and that there is effective and continuous communication around the embedding of the technology.

Education

• BTech or NQF equivalent
• Certification in AEM 6.x development




 
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Experience

• 8 years relevant IT Web Development Experience including 5 years€™ experience developing and supporting the AEM stack (using Java, JSP, CSS and HTML Development)
• Experience in supervising teams to achieve results
• Experience in facilitating the delivery of projects through teams in an agile environment

Skills and Knowledge

• Adobe Experience Manager
• Proficiency in web and mobile usability (UX design);
• Java / J2EE
• Angular, Node JS
• Web Services (JSON, SOAP, Rest)
• HTML, CSS, Ajax
• HTTP protocol
• Server configuration €“ webserver and application
• Application and Software development
• Testing methodologies and practices
• Analysing
• Creating and improving
• Sourcing information
• Applying expertise and technology
• Taking ownership
• Responding with urgency
• Collaborating

Team management
Key Performance Areas

• Collaborate with and manage the digital development team to receive and prioritise briefs from business to design, deliver and support AEM applications, software installations, testing, updates, etc. and deliver each element to specifications
• Facilitate brainstorming sessions to share new design concepts, perspectives and ideas, ensuring integrations between IT and business requirements, translating business requirements to technical requirements and practical solutions
• Collaborate with the team in constructing the concept, plan and layout, ensuring the team understands and follows existing standards
• Oversee the technologies, tools and techniques used within the team and resolve escalated technical and/or design issues
• Supervise the team in designing and developing components and user interfaces and integrate to back-end systems to enable internet/intranet applications by setting expectations and features priorities throughout the development life cycle
• Collaborate with Group IT teams to monitor solution design to ensure that the delivery and objectives follow best development practices and deliver quality software
• Quality assure and test solutions before delivery to the business
• Correspond and obtain feedback from various stakeholders against briefs including approvals on final solution
• Analyse and report on the effectiveness of applications, facilitating any amendments where required
• Manage the relationship with the support team around any obstacles, challenges or delays
• Report on completed projects, costings and progress against deadlines
• Be an ideas bank of new innovation and concepts to be used as a foundation for various business requirements
• Commission, edit and test solutions developed by third-party service providers when required ensuring it meets business specifications and standards