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  • Posted: Apr 9, 2026
    Deadline: Apr 10, 2026
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  • Cape Town is South Africa’s oldest city, its second-most populous and an important contributor to national employment. It is the legislative capital of South Africa, the administrative and economic centre of the Western Cape, and Africa’s third-biggest economic hub.The City of Cape Town aims to ensure fast, effective service and communication with our pu...
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    Manager Demand Planning, Disposal, Supplier Management & Administrative Services

    Requirements

    • A relevant three-year tertiary qualification, preferably a bachelor's degree in commerce (Supply Chain Management,Procurement, Logistics, Finance, Business, Risk Management,Demand Management) or other relevant qualification(s).
    • 8 years or more relevant experience.

    Key Performance Areas

    Providing the SCM Director support with respect to   –

    •  Managing the secretarial requirements of the Supply Chain Management Committees.
    • Provide leadership and oversight of the Supplier Management function, ensuring accurate processing, maintenance, and governance of all vendor data. Manging Supplier Risk registers.
    • Drive the development and implementation of supplier development programmes, strengthening supplier capability and enabling sustainable supplier growth.
    • Manage and monitor SCM-wide Human Resource Management  obligations, including Strategic Workforce Planning, Individual Candidates
    • Performance Management processes, Education, Training and
    • Development, labour relations procedures, time and attendance management, and departmental HR analytics.
    • Providing the SCM Director support with respect to Promoting a professional culture within SCM unit.
    • Oversee the staff due diligence and vetting function, ensuring robust controls, effective reporting, and mitigation of organisational conflict risks.
    • Provide leadership and oversight of the SCM Records
    • Management function, ensuring full lifecycle control of all physical and electronic SCM records.
    • Design and Implement Demand Management policies, systems, and procedures that support efficient and economic procurement of goods and services.
    • Manage the City ’ s movable asset disposal processes, providing strategic oversight of the central auction centre and ensuring compliance, transparency, and effective revenue generation.

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    Head - Planning, Design, & Information Management

     Requirements

    •  B Tech / B Eng or BSC degree in Civil Engineering.
    •  At least 8 years relevant experience in Water & Sanitation Infrastructure Engineering.
    •  Registration as professional with ECSA as Pr Eng/ Pr Tech Eng.
    •  A valid driver ’ s licence.

    Key Performance Areas

    • Provide strategic leadership to the Planning, design and Information Management functions to ensure alignment with Branch and Directorate objectives.
    •  Oversee development facilitation process and support service planning within the area of responsibility.
    •  Manage the investigation, assessment, installation and maintenance planning of water and sanitation services, with a focus on Informal Settlements. 
    •  Drive technological innovation and digital transformation initiatives that support the Branch Integrated Asset Management Programme. Candidates
    •  Lead, coordinate and maintain the Branch ’ s Quality Management System (SHREQ), ensuring all business processes are developed monitored and controlled.
    •  Oversee the development, implementation and compliance of the IQMS within the Branch.
    •  Manage audit related workflow, including coordination of audit investigations and responses to Internal and External Auditors.
    •  Oversee tenders demand planning, procurement strategies and implementation in line with SCM governance requirements.
    •  Lead and support programmes for maintaining and upgrading service delivery infrastructure, including toilets, standpipes and associated assets.
    •  Ensure effective performance and contract management in accordance with the Corporate Contract Management System and Contract Management Framework.
    •  Research, evaluate and recommend technologies and products to enhance.
    • Develop and maintain water services and support future service ’ s needs.
    •  Liaise and maintain effective relationships with internal and external stakeholders and service providers.
    •  Oversee the preparation, review and quality of the technical plans,designs, drawings, maps and related documentation.
    •  Manage staff performance, productivity, productivity,development and discipline to ensure operational excellence within the division.

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    Head - Maintenance & Service Standards

    Requirements

    • Relevant Tertiary qualification in Engineering preferably B Eng/BSC or BTech degree in Electrical Engineering.
    •  Registered with ECSA as a Professional Engineer (Pr Eng) or Professional Engineering Technologist (Pr Tech Eng).
    •  Minimum of 10 years post graduate technical and managerial experience with extensive exposure to electrical distribution 

    Key Performance Areas

    • Conduct research and apply national/international standards for distribution network maintenance, ensuring compliance with safety, reliability, and cost-effectiveness.
    •  Engage with internal and external stakeholders, including consultants and service providers, to discuss maintenance strategies, research results, and industry best practices.
    •  Represent the City in national working groups to influence the development of technical standards and maintenance strategies, Candidates ensuring the City ’ s needs are considered.
    •  Manage the preparation, issuance, and evaluation of maintenance and service tenders, ensuring compliance with specifications, standards, and contract terms.
    •  Oversee and coordinate staff training on maintenance strategies, equipment installation, and operational knowledge, in collaboration with the Electricity Training Centre.
    •  Develop, manage, and implement comprehensive maintenance plans for the distribution network, utilizing Reliability-Centred Maintenance principles and coordinating with stakeholders.
    •  Provide specialized technical support to the Enterprise Asset Management Branch and manage a technical library containing maintenance-related documents, bulletins, and task lists.
    •  Plan and manage staff assignments, identify skill gaps, and develop training and performance improvement plans, ensuring effective team performance.
       

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    Head - Job Evaluation

    Requirements

    • A relevant three-year tertiary qualification in Human Resources Management or related field with a minimum of eight (8) years' relevant experience
    • At least 3 years' supervisory experience
    • A relevant degree is preferred with experience in Remuneration and/or Job Evaluation.

    Key Performance Areas

    • Plan, lead and direct the Corporate JE function
    • Drive and implement Corporate wide JE projects
    • Forward planning and implementation of JE best practise, principles and technological development
    • Develop shortand medium-term plans for the JE functionality to achieve its strategic goals and objectives
    • Manage and control compliance of JE, system guidelines and provisions of the relevant sections of the Collective Agreement and the City's policies and practices
    • Ensure the adequacy of job descriptions in terms of quality, training needs and the alignment to the organisational structure
    • Implement JE communication strategies aimed at creating awareness
    • Directs and controls the key performance indicators and outcomes of personnel within the JE Unit.

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    HR Services Desk Agent & Call Centre Agent 2

    Requirements

    • Grade 12
    • 1 year (HR Service Desk) and minimum 2 years (Call Centre Agent 2) relevant experience in a Call Centre, Customer Service, or HR-related environment.
    • Computer proficiency with good working knowledge of MS Office
    • Knowledge of SAP, including SAP CRM (advantageous)
    • Fully bilingual / proficient in at least two official languages of the Western Cape (English, Afrikaans and/or Xhosa)
    • Willingness to work shifts

    Key Performance Areas

    • Provide professional, first-contact customer service by attending to customer and employee queries across all communication channels, including telephonic, email, webmail, face-to-face, and other platforms, in line with agreed standards and SLAs.
    • Accurately capture and record all customer interactions, outcomes, and transactions on the SAP CRM system.
    • Resolve a minimum of 80% of customer complaints and queries at first point of contact, escalating complex or specialised matters to relevant experts when required.
    • Ensure a high level of customer care by delivering consistent, accurate, and timely responses, actively listening to clients, and providing reassurance that queries will be addressed.
    • Manage and resolve service requests by analysing issues, researching applicable legislation, policies, and procedures, and providing clear written or verbal guidance.
    • Ensure all required supporting documentation is received, complete, and accurate, and follow up with customers where information is missing or insufficient.
    • Support customers and employees by guiding them on the use of SAP and e HR systems, as well as assisting them in accessing relevant policies, forms, templates, and procedures.
    • Contribute to continuous improvement by sharing information, identifying recurring issues, and providing feedback to colleagues and team leaders.

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    Operational Supervisor Driver/Senior Operational Supervisor Driver

    Requirements

    • Grade 9 for the Operational Supervisor Driver
    • Grade 10, or equivalent technical qualification and matric will be an advantageous for Senior Operational Supervisor Driver
    • Valid Code C, EC or EC1 Driver's Licence
    • Valid Professional Driving Permit (PrDP / PDP)
    • Computer literacy (MS Word / Excel)
    • SAP exposure where relevant
    • Operational Supervisor Driver: 1-2 years relevant experience, including exposure to supervising operational work teams and relevant heavy vehicle driving experience in an operational environment (where relevant)
    • Senior Operational Supervisor Driver: 3-5 years relevant experience, including experience as an Operational Supervisor Driver and proven experience supervising teams on complex or high-risk operational sites

    Key Performance Areas

    • Supervise, coordinate, and lead operational teams performing service delivery activities at facilities and worksites
    • Plan, allocate, prioritise, and reorganise daily work programmes to ensure productivity and service delivery outputs
    • Operate heavy and specialised vehicles and perform vehicle- related tasks during maintenance and operational activities
    • Monitor, control, and report on maintenance and service delivery activities, including roads, stormwater, sewer reticulation, waste collection, and related infrastructure
    • Control and manage the use of materials, tools, equipment, vehicles, and personnel for operational activities
    • Transport staff, materials, and equipment to and from worksites and facilities
    • Ensure compliance with occupational health and safety, road traffic legislation, and statutory requirements, including public safety
    • Perform and support operational activities before, during, and after maintenance, reconnection, restriction, and emergency work
    • Assist with emergency operations, security coordination, and the protection of municipal assets, staff, and members of the public
    • Communicate with supervisors, superintendents, and depots to confirm work requirements, specifications, and priorities
    • Complete operational documentation, including log sheets, progress reports, and vehicle checklists

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    Assistant Professional Officer

    Requirements

    • B Tech: Civil Engineering
    • Eligibility for registration as Candidate Engineering Technologist
    • Up to 3 years' relevant experience in Municipal Civil Engineering Infrastructure
    • Computer literacy, i.e. Microsoft: Word, Excel, PowerPoint, MS Projects. CAD and modelling packages.
    • Willingness to travel within the City of Cape Town if required
    • A valid driver's licence.

    Key Performance Areas

    • Applies basic principles and theoretical knowledge of civil engineering services, e.g. feasibility, concept and preliminary designs, documentation and procurement, contract administration and inspections.
    • Compiling and maintaining stats.
    • Drafting routine correspondence.
    • Preparing routine reports.
    • Responding to enquiries/requests.
    • Safe- keeping of research material.
    • Analysing and evaluating information.
    • Conduct research and investigations.
    • Providing the results of research.
    • Participating in facilitation.
    • Answering routine queries.
    • Discussing results of research.
    • Interpreting legal documents.
    • Data interpretation and analysis.

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    Section Head - Land Use Management

    Requirements

    • A relevant three-year tertiary qualification in Town Planning
    • A minimum of eight (8) years' appropriate experience, of which at least two (2) years must have been supervisory experience at a senior level
    • Registration as a Professional Planner with SACPLAN
    • Working knowledge of Planning/Local Government legislation,
    • Land-Use Schemes, MSA, NEMA Regulations and other related legislation and policies
    • Computer literacy (particularly in MS Office and SAP)
    • A valid driver's licence.

    Key Performance Areas

    • Undertake strategic management of the District Land Use Management Section
    • Perform technical and operational management of the Land Use Section
    • Manage personnel to achieve performance outcomes.

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    Head - ISBS Region (Area 2 & 4)

    Requirements

    • B Tech / B Eng or BSC degree in Civil Engineering.
    • At least 8 years relevant experience in Water & Sanitation Infrastructure Engineering.
    • Registration as professional with ECSA; Pr Eng/ Pr Tech Eng.
    • A valid driver's licence.
    • Computer Literacy, MS Projects.

    Key Performance Areas

    • Manage compilation of capital and operating budgets for the full provision and maintenance of basic services in the specific geographical region.
    • Initiating and implementing effective budget control measures.
    • Manage a professional team to ensure efficient identification of capital items to be included in the annual budget and the implementation of the projects, by managing the identification of projects for capital budget in compliance with the Service Delivery Budget Implementation Plan (SDBIP).
    • Overseeing the management of Project Managers, Monitoring and Evaluation Officers and Depot Superintendents in accordance
    • with relevant policies, Contract management procedures and established timeframes, in compliance with any funding source requirements.
    • Manages the installation and maintenance of toilets and standpipes (water and sanitation services) to informal settlements by coordinating, developing, implementing and managing effective capital and operational programmes in conjunction with other stakeholders (both internal as well as external), based on the identified needs of the communities within the Informal Settlements, in addressing the backlogs with respect to water and sanitation.
    • Determining staffing levels based on actual demand and preparing motivations for the filling of vacancies in the region.
    • Manage the Individual Performance Management of those reporting to the position.
    • Contribute to the development of effective strategic plans, policy and procedures, by providing input to relevant strategic role players based on statistics and community requirements.
    • Overseeing the investigation and assessment of the maintenance and installation of water and sanitation services within the Informal Settlements.
    • Ensuring that effective forward planning is in place to deal with demand through the analysis of community growth.
    • Assessing current levels of services related to provision of water and sanitation services relative to national norms and standards. Assessment input into forward planning.
    • Developing, evaluating and commenting on key performance indicators for the branch.
    • Facilitating meetings between all relevant stakeholders (both internal and external) to determine the short- and long-term needs of the various communities and then developing implementation strategies and construction of tracks.
    • Interacting with National Department of Water and Sanitation, Councillors, Tertiary Institutions, politicians, community leaders, internal role players, Provincial Administration, Department of environmental Affairs and Financial institutions etc (local and international).

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    Professional Officer - SHREQ

    Requirements

    • Relevant degree, BTech with a focus/specialising in quality management systems.
    • Four (4) to five (5) years relevant experience in implementing and maintaining management systems Knowledge of Occupational Health and Safety Act, 85; Municipal Finance Management Act, 2004 licence.
    • Knowledge of reticulation processes and general procedures associated to the integrated quality management system.
    • Report writing and presentation skills.
    • Proficient in conducting root cause analysis.
    • Proficiency and strong computer skills MS Word, MS PowerPoint, SharePoint and SAP.
    • Excellent verbal and communication skills.
    • Ability to work under pressure.

    Key Performance Areas

    • Support management during audits (AG; SABS; Internal Audits, etc.). Support management during certification and surveillance audits Facilitate and lead QMS across the Branch.
    • Implement QMS through-out the Branch by integrating with the existing City framework/ policies/ procedures.
    • Prepare reports and presentations on the effectiveness of QMS Ensure QMS is maintained, at the same standard across the Branch Maintain controls and documentation procedures.
    • Liaise with departmental auditors and ensure the execution of corrective action and compliance with specifications.
    • Attend meetings, record discussions, prepare and circulate minutes to departmental personnel outlining agreed steps and actions.
    • Conduct statistical analysis on various measured performances and recommend improvement Communicate to the branch manager on quality, safety, environmental issues/non-conformities and audit reports.
    • Ensure review of quality policy and objectives periodically for continuing suitability.

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    Senior Technical Assistant (Re-Advertisement)

    Requirements

    • Grade 12 with Mathematics.
    • 1-3 years' relevant experience.
    • Valid Driver's licence.
    • Computer Literacy (MS Office and SAP), Wincan VX and Wincan VX Map would be advantageous.

    Key Performance Areas

    • Plan and conduct technical site inspections.
    • Receiving instruction and interpret information from the Supervisor necessary data of the site area.
    • Operate desktop and laptop computers with specialised software for capturing observations or anomalies accurately.
    • Operate specialised handheld tablets and control closed circuit television crawler devise and other technical components.
    • Apply specialised knowledge related to closed circuit television inspections for underground infrastructure.
    • Generate and compile reports for feedback on pre inspected sites in conjunction with the surveyor.
    • Communicates with Supervisor and operational staff in assisting with closed circuit television inspections.
    • To keep stock of consumables and assemble technical equipment and prepare devices to conduct inspections.
    • To ensure that all equipment, devices and technical components are kept in a clean environment and in working order.
    • Comply with the Occupational Health and Safety Act, the Standard Operating Procedures / Work instructions, Policies and the requirements of the Quality Management System in the performance of duties.

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    Senior Artisan (Engineering)

    Requirements

    • Trade Tested Artisan (Diesel, Petrol and Earthmoving Mechanic).
    • Minimum of 3-5 years post apprenticeship experience in a mechanical maintenance related field.
    • Valid Code B/EB Driver's licence with PrDP.
    • Ability to work in confined spaces, heights, and sewer environment.
    • Ability to work overtime and outside normal working hours as and when required.
    • Ability to work in all-weather condition.

    Key Performance Areas

    • Interprets and co-ordinates specific pre-work/site requirements with regards to repairs and, planned and predictive maintenance sequences and guides the activities of support personnel, by communicating with the immediate supervisor and establishing material and resources necessary against specific work orders.
    • Co-ordinates activities and sequences associated with maintaining the functionality of petrol/diesel driven Mechanical Plants and vehicles, by checking the status of hydraulic driven mechanism and communicating any malfunction to the immediate supervisor.
    • Driving and testing vehicles to assess operating functionality and safety.
    • Co-ordinates activities/sequences associated with troubleshooting/ fault finding and repairing mechanical breakdowns, by diagnosing faults through the application of visual and other related mechanical inspection and investigation procedures.
    • Reports defects or incidents to superior.
    • Removing and replacing defective parts with reconditioned or new spares.
    • Checking the functionality of replacement parts executing the necessary adjustment and setting sequences.
    • Standing in for Specialist Engineering Artisan his/her absence.
    • Ensure that work permits and lockout procedures are carried out before commencement of the job.
    • Performs risk assessment before commencing with the job.
    • Compliance with all statutory requirements policies and procedures, to ensure a safe and healthy work environment.

    Method of Application

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