Hot Openings at Standard Bank Group

Job Description

• To provide engineering InfoSec expertise, professional knowledge, and technical skills in implementing information security initiatives that protect sensitive data, systems, and identity infrastructure from infiltration, misuse, and compromise.
• The role is responsible for executing and enhancing identity and directory security capabilities across engineering, cloud, technology, and architecture domains.

Qualifications

• Type of Qualification: First Degree
• Field of Study: Information Technology

Experience Required
Software Engineering

5–7 years

• Proven experience administering and securing enterprise Active Directory and Azure Active Directory environments.
• Experience with hybrid identity, federation services, SSO, and privileged access management solutions.
• Strong understanding of identity security principles, authentication protocols, and access control models.

5–7 years

• Experience supporting cloud identity environments across Azure and AWS platforms.
• Exposure to Zero Trust frameworks, Conditional Access, Identity Protection, and IAM governance solutions.

8–10 years

• Strong technical understanding of operating systems, network security controls, directory services, and enterprise infrastructure security.
• Proven experience in security engineering, automation, troubleshooting, and enterprise-scale infrastructure support.

Additional Information

Behavioural Competencies:

• Articulating Information
• Challenging Ideas
• Developing Expertise
• Developing Strategies
• Embracing Change
• Empowering Individuals
• Examining Information
• Exploring Possibilities
• Interacting with People
• Making Decisions
• Showing Composure
• Team Working

Technical Competencies:

• Incident and Problem Management
• Information Security Management
• IT Design Driven Development
• IT Knowledge
• Service Management Processes
• Technical Analysis
• Trouble Shooting
• Use of Build and Test Automation

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Job Description

• To manage, assess, and finalise motor insurance claims in accordance with policy terms, regulatory requirements, and company standards. The role focuses on delivering a fair customer experience while mitigating risk and proactively identifying and addressing fraudulent claims.

Qualifications

• Type of Qualification: Diploma
• Field of Study: Certificate in Short Term Insurance or an equivalent FAIS accredited qualification

Experience Required

• Insurance
• The role requires an individual with minimum of 3 years insurance industry experience. Minimum of 2 years call centre/telephone experience would be required as a minimum. Insurance product knowledge of at least 1 product for an Insurance Consultant.

Additional Information

Behavioural Competencies:

• Customer-centric and service-driven
• Resilient, adaptable, and able to perform under pressure
• Highly analytical with strong problem-solving ability
• Decisive, assertive, and confident
• Ethical, fair, and demonstrates high integrity
• Proactive, accountable, and reliable team player

Technical Competencies:

• Strong understanding of short-term motor insurance products and policy interpretation
• Risk and cost management awareness and application
• Computer literacy (Microsoft Office Suite and Office 365)
• Analytical capability and attention to detail
• Fraud detection, investigative analysis, and reporting capability

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Job Description

• Lead the technical execution and engineering delivery of AI and GenAI solutions across Group Risk, ensuring scalable, secure, and production-ready implementations.
• Translate business problems and strategic objectives into clear technical requirements, solution architectures, and measurable AI use cases, ensuring alignment between stakeholder needs and engineering delivery.
• Partner closely with business stakeholders, risk teams, and product owners to shape and prioritise high-value AI opportunities, conducting rapid prototyping and proof-of-value exercises to assess feasibility and impact.
• Design solution architectures and technical patterns for AI use cases, producing high-quality solution designs, technical documentation, and architecture artefacts.
• Drive the implementation and optimisation of Virtual Risk Manager / AI assistant capabilities, including LLM adoption, orchestration, retrieval, and performance improvements.
• Build and automate ML/LLM pipelines, enabling rapid experimentation, evaluation, monitoring, and deployment through robust engineering practices.
• Present solution designs and technical approaches at architecture forums, governance committees, and senior stakeholder engagements.
• Research and apply emerging AI techniques and technologies to improve efficiency, insight generation, automation, and decision-making across Group Risk.

Qualifications

Minimum Qualifications

•  Post Graduate Degree Information Technology

Technical Skills & Experience

• Strong hands-on experience designing, building, and deploying AI/ML and GenAI solutions on Microsoft Azure, including Azure OpenAI, Azure AI Foundry, Azure AI Services, Azure Machine Learning, Azure Kubernetes Service (AKS), Azure Container Apps, APIs, and cloud-native architectures.
• Deep understanding of machine learning, large language models (LLMs), Retrieval-Augmented Generation (RAG), prompt engineering, model evaluation, fine-tuning approaches, agentic AI systems, multi-agent orchestration, and conversational AI architectures.
• Strong software engineering discipline, including Python development, API development, source control (Git), CI/CD pipelines, automated testing, containerisation, DevOps practices, reusable code patterns, and secure production-grade engineering standards.
• Experience with major AI/ML frameworks and tooling such as PyTorch, TensorFlow, scikit-learn, LangChain, LlamaIndex, Semantic Kernel, vector databases, model orchestration frameworks, and observability/evaluation tooling for AI systems.
• Experience building end-to-end AI products and intelligent applications, including integration of AI models into enterprise systems through APIs, batch, streaming, and event-driven architectures, ensuring scalability, reliability, and maintainability.
• Strong experience working with structured and unstructured data, including feature engineering, embeddings, knowledge retrieval, document processing, semantic search, experimentation, and rapid prototyping.
• Experience developing business-facing AI applications and interfaces using Python frameworks and modern web technologies to enable intuitive interaction with AI capabilities.
• Familiarity with data visualisation and insight tools (e.g., Power BI) to support business consumption, explainability, and interpretation of AI-driven outputs.
• Experience implementing MLOps and LLMOps practices, including model lifecycle management, experimentation, monitoring, prompt/version management, evaluation, observability, and production support.
• Understanding of responsible AI, model governance, explainability, bias monitoring, security, and risk controls required for enterprise AI deployments in regulated environments.

Preferred Experience

• Exposure to AI governance, model risk management, responsible AI, monitoring, explainability, and production model lifecycle management (MLOps/LLMOps).
• Experience leading or mentoring engineers and data scientists while driving execution in a fast-paced delivery environment.
• Proven ability to engage and influence senior stakeholders, including executive leadership (e.g., CROs, Risk Executives, CIOs, senior governance forums), translating complex technical concepts into clear business language and influencing decision-making.
• Strong executive communication and stakeholder management capability, with experience presenting at senior committees, architecture forums, governance bodies, and business leadership engagements.
• Experience leading or mentoring engineers and data scientists, while providing technical leadership and execution oversight across complex AI programmes.

Additional Information

Behavioural Competencies:

• Adopting Practical Approaches
• Articulating Information
• Challenging Ideas
• Checking Things
• Examining Information
• Exploring Possibilities
• Interacting with People
• Interpreting Data
• Meeting Timescales
• Producing Output
• Providing Insights
• Team Working

Technical Competencies:

• Data Analysis
• Database Administration
• Data Integrity
• Knowledge Classification
• Research & Information Gathering

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Job Description

• Lead and manage a Feature team across a range of trade products and asset classes, ensuring all Global Market trades are effectively settled, comply with regulatory standards, and mitigate risk to Standard Bank South Africa (SBSA) and its clients.
• Own and drive the implementation of solutions and initiatives to create efficiencies across the value chain.
• Collaborate across multiple functions and engage internal and external stakeholders, contributing to positive business and client impact.

Qualifications

• Type of Qualification: First Degree
• Field of Study: Business Commerce, Finance and Accounting, Mathematical Sciences

Experience Required

Trade Support

• Operations
• 8-10 years
• Advanced Trade Support/Middle Office experience in Trade Lifecycle in a Global Markets environment, including managing teams.
• 8-10 years
• Proven ability to manage, lead and coordinate teams and the ability to prioritise and delegate tasks to meet specific targets. Must motivate and develop less experienced personnel.
• 8-10 years
• Seasoned knowledge and understanding of trading environment (end-to-end value chain), products / instruments traded as well as manual and complex trading systems
• 8-10 years
• Seasoned technology experience and the ability to quickly master desk specific systems, software and processes. Strong working evidence with Microsoft applications, banking industry systems, internal and external platforms and applications.
• 8-10 years
• Technically proficient, with solid understanding and appreciation of risk, P&L, pricing and the impact on business, compliance and financial regulation.
• 8-10 years

Fixed Income, Repos, Derivatives( Credit/Interest Rates/Equities/Commodities/FX) Swaps, ETFs, ETNs

Additional Information

Behavioural Competencies:

• Articulating Information
• Challenging Ideas
• Conveying Self-Confidence
• Developing Expertise
• Directing People
• Embracing Change
• Establishing Rapport
• Examining Information
• Generating Ideas
• Interacting with People
• Interpreting Data
• Inviting Feedback
• Making Decisions
• Managing Tasks
• Pursuing Goals
• Showing Composure
• Taking Action
• Team Working
• Understanding People
• Upholding Standards

Technical Competencies:

• Automation Delivery
• Business Process Improvement
• Client Relationship Management
• Collaboration
• Creative Problem Solving
• Deal or Trade Life Cycles
• Deal Set-up & Administration
• Derivatives Markets
• Evaluation of Internal Controls
• Exception Handling
• Operations Risk Management
• Process Analysis and Redesign
• Product Knowledge (Trading, Transacting)
• Query Resolution
• Strategic Alignment & Execution
• Technology Savvy

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Job Description

• To facilitate the efficient handling and management of new business transactions within Commercial Asset Finance by exercising quality control of documents needed by OSS for processing and interacting with the product operating system for the maintenance of management information.

Qualifications

• Diploma (Business Commerce)

Experience Required

• 1-2 years Experience in a sales support function (e.g., portfolio management, disbursements, contracts, etc.) within Commercial Asset Finance
• Understands the CAF value chain

Additional Information

Behavioural Competencies:

• Articulating Information
• Checking Things
• Documenting Facts
• Embracing Change
• Exploring Possibilities

Technical Competencies:

• Asset Based Lending
• Credit Delivery
• Financial Statement Analysis
• Risk Identification
• Risk Reporting

go to method of application »

Job Description

• At Standard Bank Wealth and Investment, our primary focus is establishing deep and intelligent relationships with our clients. By finding out what matters most to them, we gain a comprehensive understanding of their goals, aspirations, and dreams for themselves, their families, and their businesses.
• With this knowledge, we seek to develop tailored financial solutions that enable our clients to live the lifestyle they desire, while also ensuring their generational wealth needs are well taken care of. Our ultimate goal is to shape our clients' passions and purpose into their wealth, thus creating a lasting legacy for generations to come. 
• Our core values - initiative, communication, accountability, relationships, and excellence - are integral to everything we do. We strive to weave these values into every aspect of our business. Our interactions with our clients are part of a meaningful culture, where we strive to deliver excellent service and “always go beyond”. Relationships are at the heart of our business, and we take a holistic approach to delivering seamless solutions for our clients. 
• Are you a recently qualified graduate who has a passion for building strong relationships and interacting with people. Does the concept of exceptional client experience resonate with you? Then the PPB Wealth and Investment Graduate Programme is the perfect opportunity for you. 
• We are looking for talented individuals who aspire to grow their career and gain exposure in a dynamic business area where you will experience relationship building and excellence at every touch point.   
• This is an exciting opportunity to strengthen your understanding of relationship banking and client experience in the Wealth and Investment Business. 
• The programme provide exposure to relationship banking within the financial services industry and success is dependent on cross-functional teamwork within client service teams and involves active learning and opportunities for various practical applications through a rotational programme. In addition to keeping up to date on best practice, you also get the opportunity to present your insights and results to a broad range of stakeholders. 
• Apply now and be part of the journey toward relationship banking of the future. 

Key responsibilities: 

• Rotating through transactional banking will allow you the opportunity to gain experience of different functions and rapidly learn the organisation. These rotations are based on virtual and face to face and virtual work immersion, i.e. connect, learn and perform these tasks under the supervision of the Coaches and peers. 
• In support of the virtual / face to face work immersion, you are required to complete relevant training to support your development. Training will be available online, via virtual / face to face meetings and virtual / face to face classroom sessions. 
• At the end of the rotations, you are required to achieve all milestones as per Job Description and Performance Contract. 

Qualifications

Postgraduate qualification (recently completed or completing in 2026) 

• BCom Financial Planning 
• BCom Business Management 
• Postgraduate to be completed by 31 December 2026.  

Additional Information

Minimum Requirements:

• Must be a South African citizen.  
• Should you have work experience, it should not exceed 12 months.   
• Matric certificate to be submitted with application.  
• Full academic transcripts to be submitted with application for undergraduate and postgraduate studies. 

Programme duration: 12 months

Application closing date: 30 June 2026

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Job Description

• To spearhead the creation and delivery of compelling, high-quality video and multimedia content that strategically aligns with Group, BU, product, and segment objectives, as well as overarching creative strategy and vision.
• This role brings innovative storytelling and video production together to drive engagement, amplify brand impact, and achieve business goals that align with StudioBlue’s Quick, Slick, Easy positioning.

Qualifications

• First Degree in Design Studies with 5–7 years’ experience spearheading creation and delivery of cross-platform multimedia (video, animation, digital) and driving creative storytelling.
• Proven ability to lead end-to-end multimedia strategy and execution, owning complex projects from concept to production, including storyboarding, filming, editing, and final delivery.
• Strong video production expertise managing full shoot lifecycle (bookings, studio operations, equipment, editing) while coordinating with account managers, vendors, and stakeholders.
• Agency/studio background with solid project management skills; manages timelines, budgets, and multiple shoots while shaping stakeholder direction and presenting concepts.
• Demonstrated leadership experience leading projects and teams, mentoring junior designers, and driving innovation, out-of-the-box thinking, and high-impact creative delivery.

Additional Information

Behavioural Competencies:

• Checking Things
• Establishing Rapport
• Generating Ideas
• Producing Output
• Team Working

Technical Competencies:

• Analysing and Interpreting Information
• Brand Architecture and DNA
• Brand Management
• Client Journeys and Personas
• Client Value Propositions
• Developing an Effective Media Mix
• Digital Media and Advertising

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Job Description

• To develop and maintain complete data architecture across several application platforms, provide capability across application platforms. To design, build, operationalise, secure and monitor data pipelines and data stores to applicable architecture, solution designs, standards, policies and governance requirements thus making data accessible for the evaluation and optimisation for downstream use case consumption. To execute data engineering duties according to standards, frameworks, and roadmaps

Qualifications

• Type of Qualification: First Degree
• Degree in Computer Science, Data Management, or a related field.
• AWS Certifications (e.g., AWS Certified Data Engineer or Solutions Architect).

Experience Required                                                                                                                                               

• 7–8+ years in Enterprise Data Architecture or Analytics Engineering with a track record of delivered code, not just designs.
• Expert-level SQL: Deep experience writing complex, performant queries for data transformation and reconciliation.
• Semantic modelling expertise: Proven experience writing models in dbt, LookML, AtScale, or equivalent tools.
• Data modelling artefacts: Hands-on production of conceptual, logical, and physical data models.
• Master Data Management: Experience building matching and survivorship rules for customer data consolidation.
• Reconciliation framework design: Experience building automated data quality and validation pipelines.
• AWS Cloud Data stack: Hands-on engineering in S3, Glue, Redshift, and Lake Formation.
• Financial services background: Strong insurance or financial services industry experience is essential.
• Stakeholder facilitation: Ability to lead workshops, resolve conflicting definitions, and translate outcomes into code.
• Regulatory alignment: Working knowledge of POPIA data classification and privacy-by-design.                           
• Experience with data observability tooling (Monte Carlo, Soda, Great Expectations) for automated monitoring.
• Insurance domain certifications

Additional Information

Behavioural Competencies:

• Adopting Practical Approaches
• Articulating Information
• Checking Things
• Developing Expertise
• Documenting Facts
• Embracing Change
• Examining Information
• Interpreting Data
• Managing Tasks
• Producing Output
• Taking Action
• Team Working

Technical Competencies:

• Big Data Frameworks and Tools
• Data Engineering
• Data Integrity
• Data Quality
• IT Knowledge
• Stakeholder Management (IT)

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Job Description

• To achieve Commercial Asset Finance (CAF) sales performance objectives by implementing approved asset-based finance transactions to both new and existing customers for allocated portfolio within a province across segments and sectors.
• To maintain post-sales relationships with customers whilst identifying further asset-based finance and retention opportunities in conjunction with the Relationship Managers.

Qualifications

• Type of Qualification: First Degree
• Field of Study: Business Commerce
• RE5 certificate

Experience Required

• 3-4 years' Experience within the commercial asset finance industry
• Experience in sales, service and deal making, mainly in the following sector: Logistics / Transport, Agriculture, Mining and Engineering, as well as Renewable energy
• Experience in managing supplier relationships 
• Some of the areas that will be covered by this role are: Kimberley, Hartswater, Douglas
• Conversational comprehension of the business and commercial banking environment
• A passion for client relationship management 
• Proficiency with Spreadsheets and Presentations
• Capability to deliver as per performance agreement with minimal supervision 

Additional Information

Behavioural Competencies:

• Adopting Practical Approaches
• Convincing People
• Developing Strategies
• Exploring Possibilities
• Interacting with People

Technical Competencies:

• Commercial Asset Based Lending
• Financial Acumen
• Financial Industry Regulatory Framework
• Financial Management (Financial)
• Product and Services Knowledge
• Risk Awareness

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Job Description

• To prepare credit applications and dealer approvals in alignment with risk and quality requirements that conform to Standard Bank's lending policy

Qualifications

• Type of Qualification: First Degree
• Field of Study: Business Commerce

Experience Required

• 3-4 years Experience in the preparation of credit proposals and analysing financial statements.
• Business Solutions
• Business & Commercial Banking

Additional Information

Behavioural Competencies:

• Articulating Information
• Challenging Ideas
• Checking Things
• Conveying Self-Confidence
• Convincing People

go to method of application »

Job Description

• To prepare credit applications and dealer approvals in alignment with risk and quality requirements that conform to Standard Bank's lending policy

Qualifications

• Type of Qualification: First Degree
• Field of Study: Business Commerce

Experience Required

• 3-4 years Experience in the preparation of credit proposals and analysing financial statements.
• Business Solutions
• Business & Commercial Banking

Additional Information

Behavioural Competencies:

• Articulating Information
• Challenging Ideas
• Checking Things
• Conveying Self-Confidence
• Convincing People

go to method of application »

Job Description

• To establish and maintain excellent business relationships with underwriters, branches, internal and external customers and in the process provide a high level of satisfaction by giving effective quality service.
• The primary function of a Contact centre: Sales consultant is to identify the needs of a customer and provide an opportunity for those needs to be met through the purchase of an insurance product or service.
• Guides a potential customer to discover their specific needs and then offer the best possible solution to ensure their needs are fulfilled, exploring the conversation to identify cross selling opportunities.
• To promote a professional image when dealing with customers in accordance with the corporate values of SIL and SBSA.To ensure timeous and accurate validation and capture of policies and issue closings or confirmations on new business written.
• Contact Centre: Sales consultant should maintain contacts and build lasting relationships based on trust and integrity within the branch network to ensure that SIL is a first point of contact for all Commercial BZS Flexi / Business Insurance new insurance leads.

Qualifications

• Type of Qualification: Matric certificate
• Licenses & Certifications: FAIS Representative,Regulatory Exam Certificate (RE5)
• Registered FSP Representative (Category 1 and Sub-Category 1.6)
• Fit and Proper as determined by FAIS legislation (Honesty, Integrity, and Financial Solvency)

Experience Required                                                                                                                                     

• Minimum 2 years of commercial insurance experience.
• Broker experience advantageous.
• Commercial insurance product knowledge and background required.
• Call centre sales experience with a good telephone manner
• Computer literate
• MS office – Excel / Word / Outlook

Additional Information

Behavioural Competencies:

• Adopting Practical Approaches
• Articulating Information
• Challenging Ideas
• Convincing People
• Exploring Possibilities
• Following Procedures
• Generating Ideas
• Making Decisions
• Producing Output
• Providing Insights
• Showing Composure
• Understanding People

Technical Competencies:

• Problem solving
• Letter writing skills
• Listening skills
• Communication skill
• Able to communicate at all levels
• Product Knowledge (Commercial insurance)

go to method of application »

Job Description

• At Standard Bank Wealth and Investment, our primary focus is establishing deep and intelligent relationships with our clients. By finding out what matters most to them, we gain a comprehensive understanding of their goals, aspirations, and dreams for themselves, their families, and their businesses.
• With this knowledge, we seek to develop tailored financial solutions that enable our clients to live the lifestyle they desire, while also ensuring their generational wealth needs are well taken care of. Our ultimate goal is to shape our clients' passions and purpose into their wealth, thus creating a lasting legacy for generations to come.
• Our core values - initiative, communication, accountability, relationships and excellence - are integral to everything we do. We strive to weave these values into every aspect of our business. Our interactions with our clients are part of a meaningful culture, where we strive to deliver excellent service and “always go beyond”. Relationships are at the heart of our business and we take a holistic approach to delivering seamless solutions for our clients.
• Are you a recently qualified graduate who has a passion for building strong relationships and interacting with people. Does the concept of exceptional client experience resonate with you? Then the PPB Wealth and Investment Graduate Programme is the perfect opportunity for you.
• We are looking for talented individuals who aspire to grow their career and gain exposure in a dynamic business area where you will experience relationship building and excellence at every touch point. 
• This is an exciting opportunity to strengthen your understanding of relationship banking and client experience in the Wealth and Investment Business.
• The programme provide exposure to relationship banking within the financial services industry and success is dependent on cross-functional teamwork within client service teams and involves active learning and opportunities for various practical applications through a rotational programme. In addition to keeping up to date on best practice, you also get the opportunity to present your insights and results to a broad range of stakeholders.
• Apply now and be part of the journey toward relationship banking of the future.

Key responsibilities:

• Rotating through transactional banking will allow you the opportunity to gain experience of different functions and rapidly learn the organisation. These rotations are based on virtual and face to face and virtual work immersion, i.e. connect, learn and perform these tasks under the supervision of the Coaches and peers.
• In support of the virtual or face to face work immersion, you are required to complete relevant training to support your development. This training will be offered both online and face‑to‑face.
• At the end of the rotations, you are required to achieve all milestones as per Job Description and Performance Contract.

Qualifications

Postgraduate qualification (recently completed or completing in 2026):

• BCom Financial Planning
• BCom Business Management

Postgraduate to be completed by 31 December 2026

Additional Information

Minimum requirements:

• Must be a South African citizen.
• Should you have work experience, it should not exceed 12 months. 
• Matric certificate to be submitted with application.
• Full academic transcripts to be submitted with application for undergraduate and postgraduate studies.

Programme duration: 12 months 

Application closing date: 30 June 2026

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Job Description

• Group Compliance enables Standard Bank Group to comply with regulatory and compliance requirements.  We manage compliance risk, enhance the sustainability of Standard Bank Group as an ethical and trusted brand, and uphold the integrity of our compliance relationships with regulators. 
• We offer clients a seamless experience that translates into fairness and trust in our ability to create, grow and protect their wealth. We provide business with client-centric, proactive, and pragmatic solutions. We advise, train, monitor and report to support business to do the right business the right way.  We protect our licence to operate with regulatory authorities and use our knowledge of the regulatory environment and our business, to ensure awareness of our regulatory obligations.
• We recognize that every person’s career path is different. That is why, through rotations, learning pathways, mentorship programmes, and business coaches, we ensure your experience and exposure will prepare you for the future. Performing meaningful work from day one, you’ll get hands-on experience while collaborating with some of the best minds in Africa. We will challenge you to take on high-impact projects to build your skillsets.
• Standard Bank is passionate about growing our people, and we are passionate about growing you. Choose Standard Bank to explore your potential and challenge the norm to become a creative, ground-breaking business leader of the future.

Qualifications

Minimum 4-year degree or honours in

• Business Commerce
• Risk
• Legal
• Audit

Additional Information

Minimum Requirements:

• South African Citizen
• Maximum of two years’ work experience
• Minimum of 65% average over all years of study
• Full academic transcripts to be submitted with application for undergraduate and postgraduate studies.

Application closing date: 31 July 2026

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Job Description

• To provide strategic and operational direction to optimise and manage the end-to-end claims value chain within the Core Operations area.
• Develops the overall strategy for the claims management of the Insurance business.

Qualifications

• Type of Qualification: First Degree
• Field of Study: LLB,Bcom,Risk Management or Post graduate 

Experience Required

• 7-10 years
• Experience with exposure, claims operations, Personal and commercial lines claims.                             
• Compliance and Risk Management and project experience.                                                                           
• Develops strategies that are aimed at delivering a seamless short term claims customer experience, ensuring continuous improvements, with a longer term view.
• Overall responsibility to pro-actively manage risk in the Claims business unit by ensuring control measures are put in place to manage associated risk 
• Overall responsibility to pro-actively manage risk in the Claims business unit by ensuring control measures are put in place to manage associated risk 
• Manage servicing functions and ensure client queries are dealt with timeously and efficiently. 
• Analyse and interpret all management information in the area on an overall level and implement corrective actions to address short-comings and identify and implement improvement opportunities. 
• Review and constantly monitor the work in progress (the number of claims reported as well as claims finalized, administration changes received to changes activated) to predict and implement capacity modelling. 
• Engage with the relevant stakeholders, to define the quality standards in term of claims, servicing and implement best practices. 
• Drive a high-performance culture through clear Performance Development processes and coaching. 
• Identifies and drives opportunities that will have a longer-term impact on the business sustainability., Ensure adoption of technology relevant to the claim’s environment 

Additional Information

Technical Competencies

• Insurance Products and Services
• Insurance Risk Management
• Insurance operations and process
• Underwriting process
• Risk perception and assessment
• Strategic Management
• Performance Analysis
• Strategic Planning
• Process Improvement
• Market Analysis
• Budget Management

Behavioural Competencies

• Examining Information
• Generating Ideas
• Exploring Possibilities
• Developing Strategies
• Establishing Rapport
• Convincing People
• Articulating Information
• Challenging Ideas
• Making Decisions
• Directing People
• Embracing Change
• Meeting Timescales
• Checking Things
• Following Procedure
• Producing Output
• Taking Action

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Job Description

• To provide comprehensive and accurate investigation, diagnosis and resolution of all client inquiries, requests, compliments and complaints to maintain positive client experience and minimise risk and losses to CIB.

Qualifications

•  Matric, Diploma or Degree in Business Commerce, Consumer Services

Experience Required

• 3-4 years General client services and / or support capability with proficient technical experience.
• Client relationship experience preferred
• Experience resolving client services issues, with demonstrated ability to interact across multiple internal stakeholders Proficient knowledge and / or exposure to Banking products, services and channels
• 3-5 years previous banking experience (must have)

Additional Information

Behavioural Competencies:

• Adopting Practical Approaches
• Articulating Information
• Challenging Ideas
• Checking Things
• Conveying Self-Confidence
• Developing Expertise
• Documenting Facts
• Embracing Change
• Establishing Rapport
• Examining Information
• Following Procedures
• Interpreting Data
• Managing Tasks
• Meeting Timescales
• Producing Output
• Resolving Conflict
• Showing Composure
• Team Working
• Thinking Positively
• Upholding Standards

Technical Competencies:

• Banking Process & Procedures
• Business Administration Skills
• Client Knowledge
• Client Relationship Management
• Client Retention
• Compliance
• Continuous Improvement
• Data Analysis
• Data Management (Administration)
• Information Management
• Product and Services Knowledge
• Risk Awareness
• Risk Management
• Written Communication

go to method of application »

Job Description

• We are looking for an experienced, client-focused Universal Banker to support the delivery of sales, service, client experience and operational objectives within a branch and Local Market environment.
• The role is responsible for engaging with Personal, Prestige and Private Banking clients, understanding their banking needs and resolving client demand in a one-and-done manner where possible. The Universal Banker will also partner closely with the Universal Banking Team Leader to support the execution of Local Market initiatives, identify client growth opportunities, promote appropriate banking solutions and contribute to a high-performing branch environment.
• The role may require travel within the Local Market from time to time to support client engagement, branch initiatives and business execution.

Key Responsibilities:

• Engage with clients across branch and digital channels to understand their needs, resolve banking queries, open and maintain accounts and deliver a consistent client experience in line with laid-down procedures.
• Support the Universal Banking Team Leader in executing Local Market initiatives by identifying client opportunities, supporting sales activity and contributing to the delivery of branch and Local Market objectives.
• Identify cross-selling and up-selling opportunities through client conversations, promote relevant banking products and services and encourage the use of digital and non-branch channels.
• Apply risk, compliance and regulatory requirements across all client interactions, including Know Your Customer, Protection of Personal Information, FAIS disclosures, account opening, mandates and application submissions.
• Analyse client information, account conduct and supporting documentation to make informed recommendations, resolve demand within scope and escalate matters where required.
• Contribute to a high-performing team culture by following agreed ways of work, supporting team learning, sharing insights and assisting colleagues where needed.

Qualifications

• NQF Level 5 FAIS-aligned qualification in a field linked to the role, such as Commerce, Banking, Finance, Financial Planning, Business Management or a related discipline.
• Must meet FAIS Fit and Proper requirements.
• FAIS Representative status is required, or the ability to operate under supervision where applicable.
• A valid driver’s licence is advantageous where Local Market travel is required.

Minimum Experience:

• 3 to 4 years’ experience in branch banking, frontline banking, client service, sales or a contact centre environment.
• Good understanding of banking products, account processes, application submissions, client onboarding and laid-down banking procedures.
• Experience engaging clients to understand their financial needs and identify appropriate banking, lending, insurance, digital or broader financial solutions.
• Sound working knowledge of risk, compliance and regulatory requirements, including FAIS, Know Your Customer and Protection of Personal Information requirements.
• Ability to work in a target-driven environment, manage client demand effectively and support team delivery against sales, service and operational objectives.

Additional Information

Behavioural Competencies:

• Adopting Practical Approaches and Following Procedures
• Articulating Information and Convincing People
• Challenging Ideas and Exploring Possibilities
• Generating Ideas and Providing Insights
• Making Decisions and Producing Output
• Showing Composure and Understanding People

Technical Competencies:

• Application & Submission Verification (Consumer Banking)
• Banking Process & Procedures
• Client Acceptance & Review
• Customer Understanding ( Consumer Banking)
• Processing
• Product Knowledge (Consumer Banking)

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Job Description

• We are seeking a dynamic and results-driven Relationship Manager to join our Private Banking team. This role is responsible for growing, managing, and retaining a portfolio of high-net-worth clients while delivering exceptional value through personalised financial solutions.

Key Responsibilities:

• Develop and maintain strong relationships with high-net-worth clients by providing tailored financial solutions, proactive engagement, and outstanding service.
• Conduct in-depth financial analyses, create personalised banking strategies, and ensure full compliance with regulatory requirements and internal policies.
• Analyse industry trends, assess the competitive landscape, and provide performance reports to support informed decision-making and drive business growth.

Qualifications

• FAIS aligned Degree in Business Commerce (NQF7 or higher)
• FAIS Representative certification is mandatory, in line with regulatory requirements.

Essential Experience:

• Minimum of 7 years’ experience in financial services, with at least 5–7 years in a relationship management or private banking role.
• Proven ability to analyse clients’ financial needs, identify opportunities, and deliver tailored financial solutions that create value for both client and bank.
• Demonstrated success in client acquisition, retention, and portfolio management within a high-net-worth segment.
• Experience in structuring credit applications and facilitating complex lending, investment, and offshore product offerings.
• Proficient understanding of banking processes, financial acumen, and consumer banking products.

Additional Information

Behavioural Competencies:

• Articulating Information & Providing Insights
• Interpreting Data & Examining Information
• Developing Expertise
• Convincing People & Establishing Rapport
• Producing Output
• Seizing Opportunities
• Taking Action

Technical Competencies:

• Banking Process & Procedures
• Commercial Acumen
• Customer Understanding ( Consumer Banking)
• Financial Acumen
• Product Knowledge (Consumer Banking)
• Risk Identification
• Risk Reporting

go to method of application »

Job Description

• We are seeking a dynamic and results-driven Relationship Manager to join our Private Banking team. This role is responsible for growing, managing, and retaining a portfolio of high-net-worth clients while delivering exceptional value through personalised financial solutions.

Key Responsibilities:

• Develop and maintain strong relationships with high-net-worth clients by providing tailored financial solutions, proactive engagement, and outstanding service.
• Conduct in-depth financial analyses, create personalised banking strategies, and ensure full compliance with regulatory requirements and internal policies.
• Analyse industry trends, assess the competitive landscape, and provide performance reports to support informed decision-making and drive business growth.

Qualifications

• FAIS aligned Degree in Business Commerce (NQF7 or higher)
• FAIS Representative certification is mandatory, in line with regulatory requirements.

Essential Experience:

• Minimum of 7 years’ experience in financial services, with at least 5–7 years in a relationship management or private banking role.
• Proven ability to analyse clients’ financial needs, identify opportunities, and deliver tailored financial solutions that create value for both client and bank.
• Demonstrated success in client acquisition, retention, and portfolio management within a high-net-worth segment.
• Experience in structuring credit applications and facilitating complex lending, investment, and offshore product offerings.
• Proficient understanding of banking processes, financial acumen, and consumer banking products.

Additional Information

Behavioural Competencies:

• Articulating Information & Providing Insights
• Interpreting Data & Examining Information
• Developing Expertise
• Convincing People & Establishing Rapport
• Producing Output
• Seizing Opportunities
• Taking Action

Technical Competencies:

• Banking Process & Procedures
• Commercial Acumen
• Customer Understanding ( Consumer Banking)
• Financial Acumen
• Product Knowledge (Consumer Banking)
• Risk Identification
• Risk Reporting

go to method of application »

Job Description

• We are seeking a dynamic and results-driven Relationship Manager to join our Private Banking team. This role is responsible for growing, managing, and retaining a portfolio of high-net-worth clients while delivering exceptional value through personalised financial solutions.

Key Responsibilities:

• Develop and maintain strong relationships with high-net-worth clients by providing tailored financial solutions, proactive engagement, and outstanding service.
• Conduct in-depth financial analyses, create personalised banking strategies, and ensure full compliance with regulatory requirements and internal policies.
• Analyse industry trends, assess the competitive landscape, and provide performance reports to support informed decision-making and drive business growth.

Qualifications

• FAIS aligned Degree in Business Commerce (NQF7 or higher)
• FAIS Representative certification is mandatory, in line with regulatory requirements.

Essential Experience:

• Minimum of 7 years’ experience in financial services, with at least 5–7 years in a relationship management or private banking role.
• Proven ability to analyse clients’ financial needs, identify opportunities, and deliver tailored financial solutions that create value for both client and bank.
• Demonstrated success in client acquisition, retention, and portfolio management within a high-net-worth segment.
• Experience in structuring credit applications and facilitating complex lending, investment, and offshore product offerings.
• Proficient understanding of banking processes, financial acumen, and consumer banking products.

Additional Information

Behavioural Competencies:

• Articulating Information & Providing Insights
• Interpreting Data & Examining Information
• Developing Expertise
• Convincing People & Establishing Rapport
• Producing Output
• Seizing Opportunities
• Taking Action

Technical Competencies:

• Banking Process & Procedures
• Commercial Acumen
• Customer Understanding ( Consumer Banking)
• Financial Acumen
• Product Knowledge (Consumer Banking)
• Risk Identification
• Risk Reporting

go to method of application »

Job Description

• To support the delivery of blockchain-based digital asset initiatives. This individual will play an active role across the full product lifecycle, from use case development and stakeholder engagement through to execution and delivery. 
• Working closely with business product owners and regulatory stakeholders, the individual will help shape the Group’s digital asset strategy and accelerate the implementation of commercial use cases, while also serving as a key contributor throughout the build and deployment phases.

Qualifications

• First Degree in Business Commerce
• Relevant qualification in technology, digital assets, payments (or similar) with demonstrated ability to engage and influence stakeholders across business units, risk, legal, compliance, and regulators
• Proven experience delivering digital asset initiatives (digital asset custody, tokenisation of real-world assets, stablecoins, blockchain payments) within a regulated financial services or fintech environment
• Advanced expertise in blockchain/Distributed Ledger Technology, including smart contracts, token standards, and scalable digital asset platform development
• Strong capability in digital asset custody models, wallet infrastructure, and tokenisation

Additional Information

Behavioural Competencies:

• Developing Strategies
• Embracing Change
• Empowering Individuals
• Establishing Rapport
• Generating Ideas

Technical Competencies:

• Customer Understanding (Consumer Banking)
• Economic Capital Management
• Product and Services Knowledge
• Risk Reporting
• Risk Response Strategy
• Risk/ Reward Thinking

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Job Description

• To manage the performance of the Commercial Asset Finance (CAF) team in the province by providing leadership, advise, and guidance to enable them to achieve agreed business targets.
• The role is critical in the execution of the overall SBG Business and Commercial Banking and CAF strategic intent. Key in building in high performing teams, overall improving team and business performance in line with the business strategy and objectives.
• In addition, the provincial head is responsible for managing stakeholder value chain, both internal and external, namely, coverage teams and selected external strategic alliances, dealers, and preferred supplier. To promote CAF objectives as an integral part of SBG Business and Commercial Banking capability.

Qualifications

Minimum Qualifications

• Type of Qualification: Post Graduate Degree
• Field of Study: Business Commerce
• RE5

Experience Required

• 8-10 years Experience in asset based finance and relationship banking
• Experience in a Business and Commercial Banking environment
• Must have completed FAIS RE 5 requirements

Additional Information

Behavioural Competencies

• Articulating Information
• Challenging Ideas
• Convincing People
• Developing Strategies
• Directing People

Technical Competencies:

• Customer Acceptance & Review (Business Banking)
• Customer Understanding (Business Banking)
• Financial Acumen
• Financial Planning
• Planning, Forecasting and Budgeting

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Job Description

• We are seeking an Analyst, Transactional Treasury & Capital Management to join our Treasury Capital Management team in Johannesburg, South Africa. In this Contract position, you will play a crucial role in managing transactional treasury operations and supporting capital management initiatives.
• The successful candidate will demonstrate strong analytical capabilities, meticulous attention to detail, and the ability to manage complex financial transactions efficiently whilst maintaining the highest standards of accuracy and compliance.
• Execute and monitor daily treasury transactions, including cash transfers, payments, and settlements across multiple currencies and banking channels
• Analyse liquidity positions and cash flow forecasts to optimise capital deployment and ensure adequate working capital management
• Reconcile treasury accounts and transaction records, identifying and resolving discrepancies in a timely manner
• Support capital management activities, including the analysis of funding requirements and optimisation of capital structure
• Prepare detailed treasury reports and management information, providing insights into transactional activity and capital positioning
• Assess and mitigate treasury-related risks, including counterparty, settlement, and operational risks
• Maintain and update treasury systems and databases, ensuring data integrity and accuracy
• Liaise with banks, custodians, and internal stakeholders to facilitate smooth transaction processing and information exchange
• Monitor compliance with treasury policies, procedures, and regulatory requirements applicable to South African financial markets
• Support the development and implementation of treasury processes and controls to enhance operational efficiency

Qualifications

Required Skills & Experience:

• Proven experience in treasury operations and transactional management
• Finance or Accounting Degree
• Strong proficiency in financial analysis and cash flow modelling
• Advanced Microsoft Excel skills, including the ability to build complex financial models
• Experience with ERP systems (such as SAP, Oracle, Basil 1 or equivalent platforms)
• Solid understanding of capital management principles and liquidity analysis
• Demonstrated ability to reconcile accounts and manage settlement processes
• Excellent organisational and time-keeping abilities
• Strong people skills and the ability to work collaboratively across teams
• Meticulous attention to detail with a commitment to accuracy in all transactions
• Knowledge of banking systems and transaction processing protocols

Desirable Skills & Experience:

• Experience with Treasury Management Systems 
• Familiarity with South African financial regulations and market practices
• Exposure to capital markets and derivative instruments
• Experience managing multi-currency transactions
• Background in risk assessment and mitigation within a treasury environment
• Stakeholder management experience in a financial services setting

Domain Expertise:

• Treasury operations and transactional management
• Capital management and liquidity analysis
• Financial markets and banking operations

Additional Information

Behavioural Competencies:

• Articulating Information
• Checking Things
• Developing Expertise
• Documenting Facts
• Examining Information
• Following Procedures
• Interpreting Data
• Inviting Feedback
• Meeting Timescales
• Producing Output
• Team Working
• Upholding Standards

Technical Competencies:

• Financial Acumen
• Financial Analysis
• Liquidity Management
• Product Knowledge (Business Banking)
• Transfer Pricing

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Job Description

• To enable the execution of Compliance Risk Management processes and activities within Personal and Private Banking, to ensure that the area is undertaken in a compliant manner to avoid operational losses, fines, penalties or reputational damage to the organisation and enable the competitive advantage of the organisation.

Qualifications

• Degree in Audit, Business Commerce or Legal 
• Admitted attorney will be an advantage 

Experience Required

Business Enablement

• Compliance
• 5-7 years - The role requires an expert in Compliance with a sound knowledge of the relevant regulatory requirements and upcoming developments applicable to Digital, eCommerce and Technology as well as a solid understading of banking products and activities.
• Strong stakeholder experience will be required.  

Additional Information

Behavioural Competencies:

• Articulating Information
• Convincing People
• Documenting Facts
• Empowering Individuals
• Establishing Rapport
• Exploring Possibilities
• Following Procedures
• Generating Ideas
• Interacting with People
• Making Decisions
• Providing Insights
• Upholding Standards

Technical Competencies:

• Evaluation of Internal Controls
• Financial Acumen
• Financial Industry Regulatory Framework
• Legal Compliance
• Process Governance
• Risk Awareness