Job Vacancies at ANEW Hotels & Resorts

Job Advert Summary    

• ANEW Hotels & Resorts are looking for a Central Reservations Agent to provide guests with the best service and assistance during the booking process and maximise on the sales revenue for all hotels.

The successful candidate will be based in Gauteng, Centurion.

Minimum Requirements    

• Proficient in Opera
• 2 years experience as a Reservationist/Receptionist
• Tertiary qualification in Hospitality/Tourism would be an added advantage
• Excellent communication skills
• High level of customer care 
• High degree of self motivation and ambition

Duties and Responsibilities    

• Ensure quotation and queries and tended to within a timely manner, striving toward 1 hour turnaround time.
• Telephonic follows ups with potential bookers, resulting in at least 10 follows up a day.
• Convert at least 10 confirmed bookings per day.
• Maintain guest profiles by assisting with profile merges
• Tend to all direct social media queries received via freshworks system.
• Managing CRO telephone lines, ensuring that all incoming calls are answered within 3 rings.

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Job Advert Summary    

• Does managing accounts and producing amazing financial statements excite you? ANEW Hotels & Resorts are looking for a dynamic Finance Manager to join our growing team at our cherished hotel in KZN, Hilton. Our group prides itself on offering excellent customer service and always looks for an opportunity to be uniquely different.  

Minimum Requirements    

• B. Com Accounting degree would be an added advantage
• At least 3 years’ plus experience within the hospitality industry in 3- & 4-star property, at senior management level in a similar position.
• Must be standards orientated.
• Good knowledge of hotel / lodge and / or resort experience.
• High level of customer service, leadership skills, high level of numeracy skills, disciplined, organized, attention to detail, deadline driven, and cost control skills essential.
• Excellent Communication Skills in English will be advantage.
• High degree of self-motivation and ambition.

Duties and Responsibilities    

• Forecast/budget business for future months/years.
• Assist all departments heads by reviewing and monitoring expenditure in each department.
• Process monthly financial statements and report on these to the General Manager and Director of Finance.
• Verify payroll transactions before finalization of processing.
• Manage creditors and ensure they are paid timeously, taking into account settlement discounts and applicable rebates are collected.
• Oversee all Debtors are collected, where required and to assist with problem solving.
• Review and authorize all payments to suppliers in accordance with cash flow availability.

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Job Advert Summary    

• Does managing accounts and producing amazing financial statements excite you? ANEW Hotels & Resorts are looking for a dynamic Finance Manager to join our growing team at our cherished hotel in KZN, Zinkwazi. Our group prides itself on offering excellent customer service and always looks for an opportunity to be uniquely different.  

Minimum Requirements    

• B. Com Accounting degree would be an added advantage
• At least 3 years’ plus experience within the hospitality industry in 3- & 4-star property, at senior management level in a similar position.
• Must be standards orientated.
• Good knowledge of hotel / lodge and / or resort experience.
• High level of customer service, leadership skills, high level of numeracy skills, disciplined, organized, attention to detail, deadline driven, and cost control skills essential.
• Excellent Communication Skills in English will be advantage.
• High degree of self-motivation and ambition.

Duties and Responsibilities    

• Forecast/budget business for future months/years.
• Assist all departments heads by reviewing and monitoring expenditure in each department.
• Process monthly financial statements and report on these to the General Manager and Director of Finance.
• Verify payroll transactions before finalization of processing.
• Manage creditors and ensure they are paid timeously, taking into account settlement discounts and applicable rebates are collected.
• Oversee all Debtors are collected, where required and to assist with problem solving.
• Review and authorize all payments to suppliers in accordance with cash flow availability.

go to method of application »

Job Advert Summary    

• ANEW Hotel Hatfield requires the services of Food and Beverage Manager. The individual will be responsible for creating a good first impression, exceeding customer expectations through efficient delivering and friendly service with great positive attitude.  

Minimum Requirements    

• Matric
• Hospitality Certificate or Hospitality Management Diploma qualification will be an advantage
• At least 5 years’ experience within the hospitality industry in 4 star property.
• Must have at least 18 months of management or supervisory experience
• Must be standards orientated
• Good knowledge of Food and Beverage
• High level of customer service, high level of numeracy skills, disciplined, organised, attention to detail, deadline driven, and cost control skills essential.
• Excellent Communication Skills in English and Isizulu and / or IsiXhosa will be advantage
• High degree of self-motivation and ambition
• Skills to work both independently and as part of a team
• Time management

Duties and Responsibilities    

• Accountable for achieving budgeted revenue numbers for the F&B Outlet/s.
• Revenue Control- Fully responsible for the F&B department’s financial performance and long term sustainability.
• Contributes to ensuring that guest satisfaction is established and maintained by the employees of the Food & Beverage outlet/s.
• Contributes to maintaining appropriate staffing levels across the F&B outlet/s.
• Excellent knowledge of Opera and Micros with specific reference to Point of Sales.

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Job Advert Summary    

• ANEW Hotel Hatfield requires the services of Food and Beverage Manager. The individual will be responsible for creating a good first impression, exceeding customer expectations through efficient delivering and friendly service with great positive attitude.  

Minimum Requirements    

• Matric
• Hospitality Certificate or Hospitality Management Diploma qualification will be an advantage
• At least 5 years’ experience within the hospitality industry in 4 star property.
• Must have at least 18 months of management or supervisory experience
• Must be standards orientated
• Good knowledge of Food and Beverage
• High level of customer service, high level of numeracy skills, disciplined, organised, attention to detail, deadline driven, and cost control skills essential.
• Excellent Communication Skills in English and Isizulu and / or IsiXhosa will be advantage
• High degree of self-motivation and ambition
• Skills to work both independently and as part of a team
• Time management

Duties and Responsibilities    

• Accountable for achieving budgeted revenue numbers for the F&B Outlet/s.
• Revenue Control- Fully responsible for the F&B department’s financial performance and long term sustainability.
• Contributes to ensuring that guest satisfaction is established and maintained by the employees of the Food & Beverage outlet/s.
• Contributes to maintaining appropriate staffing levels across the F&B outlet/s.
• Excellent knowledge of Opera and Micros with specific reference to Point of Sales.

go to method of application »

Job Advert Summary    

• Does managing accounts and producing amazing financial statements excite you? ANEW Hotels & Resorts are looking for a dynamic Finance Manager to join our growing team at our cherished hotel in KZN, Hilton. Our group prides itself on offering excellent customer service and always looks for an opportunity to be uniquely different.  

Minimum Requirements    

• B. Com Accounting degree would be an added advantage
• At least 3 years’ plus experience within the hospitality industry in 3- & 4-star property, at senior management level in a similar position.
• Must be standards orientated.
• Good knowledge of hotel / lodge and / or resort experience.
• High level of customer service, leadership skills, high level of numeracy skills, disciplined, organized, attention to detail, deadline driven, and cost control skills essential.
• Excellent Communication Skills in English will be advantage.
• High degree of self-motivation and ambition.

Duties and Responsibilities    

• Forecast/budget business for future months/years.
• Assist all departments heads by reviewing and monitoring expenditure in each department.
• Process monthly financial statements and report on these to the General Manager and Director of Finance.
• Verify payroll transactions before finalization of processing.
• Manage creditors and ensure they are paid timeously, taking into account settlement discounts and applicable rebates are collected.
• Oversee all Debtors are collected, where required and to assist with problem solving.
• Review and authorize all payments to suppliers in accordance with cash flow availability.

go to method of application »

Job Advert Summary    

• ANEW Hotel Hatfield is seeking the services of a Head Housekeeper. The successful individual will be responsible in ensuring the entire hotel, all Guest’s Rooms and Public Areas are cleaned in a consistent and professional manner, creating results that contribute to the mission and overall success of the Company.

Minimum Requirements    

• Hospitality certificate or management diploma will be advantageous.
• +2 years in a 4-star unit as Executive Housekeeper or Room Divisions Manager
• Knowledge of the Opera -Property Management System essential
• Must be computer literate (Microsoft Office – Word, Excel, Outlook & Explorer)
• Good planning, organizational and time management skills
• Ability to work accurately under pressure.
• Must be guest service driven.
• Ability to work shifts.
• Excellent communication skills – verbal, written and telephonic.
• Must be able to use initiative & work unsupervised.

Duties and Responsibilities    

• Responsible for the overall running of housekeeping department of the hotel, cost effectively and to required standard, in accordance with the Hotel’s operational requirements.
• Supervises all personnel in these departments.
• Check all rooms on cleanliness, readiness and maintenance issues and is responsible for ensuring the Minimum Standard Operating Procedures are being met.
• Responsible for staff training
• Forecast anticipated volumes of business and schedule staff accordingly.
• Maintain records of stock taking and working to our budgeted amounts of guest supplier and other consumables.
• Responsible for the control of all stock, operating equipment, maintenance, and cleaning of cleaning equipment. 

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Job Advert Summary    

• ANEW Hotel Hatfield is looking for a Maintenance Manager to oversee and lead maintenance procedures.  The role is to ensure that facilities are in a good and safe condition at all times and that all equipment is running efficiently.  

Minimum Requirements    

• +- 3 Years of experience as a Maintenance Manager
• Matric, tertiary qualification would be an added advantage (Electrical, Plumbing, Mechanical)
• Knowledge of MS Office
• Strong Analytical & Problem Solving Skills

Duties and Responsibilities    

• Ensures that the room care programme is pre-planned, budgeted and managed.
•  Draws up a preventative maintenance schedule annually and ensures that all plant and machinery is maintained in accordance with the schedule.
• Places orders for maintenance requirements and repairs having first obtained the approval of the General Manager / Financial Manager or the Assistant General Manager.
• Ensures that the policy on power saving globes, appliances and best practise is managed.
• Draws up maintenance department budget, controls expenditure against budget and provides the General Manager with a monthly report of maintenance expenditure.
• Ensures that the Cardex system of budget control is in place.
• Monitors the level and quality of services performed by outside contractors in accordance with all lease agreements, service contracts and warranties.(SLA)

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Job Advert Summary    

• ANEW Resort Vulintaba is looking for a Maintenance Manager to oversee and lead maintenance procedures.  The role is to ensure that facilities are in a good and safe condition at all times and that all equipment is running efficiently.  

Minimum Requirements    

• +- 3 Years of experience as a Maintenance Manager
• Matric, tertiary qualification would be an added advantage (Electrical, Plumbing, Mechanical)
• Knowledge of MS Office
• Strong Analytical & Problem Solving Skills

Duties and Responsibilities    

• Ensures that the room care programme is pre-planned, budgeted and managed.
•  Draws up a preventative maintenance schedule annually and ensures that all plant and machinery is maintained in accordance with the schedule.
• Places orders for maintenance requirements and repairs having first obtained the approval of the General Manager / Financial Manager or the Assistant General Manager.
• Ensures that the policy on power saving globes, appliances and best practise is managed.
• Draws up maintenance department budget, controls expenditure against budget and provides the General Manager with a monthly report of maintenance expenditure.
• Ensures that the Cardex system of budget control is in place.
• Monitors the level and quality of services performed by outside contractors in accordance with all lease agreements, service contracts and warranties.(SLA)

go to method of application »

Job Advert Summary    

• Does interacting with new people excite you? ANEW Resort Vulintaba is looking for an excellent Front Office Manager to create a good first impression, exceeding customer expectations through efficient delivering and friendly service with great attitude.

Minimum Requirements    

• +3 Years’ Experience as a Front Office Manager or Assistant
• Hospitality Management Qualification would be an added advantage.
• Intensive Knowledge of Opera Cloud
• Ability to remain positive and focused in a fast-paced environment.
• Great interpersonal skills
• Good Communication Skills

Duties and Responsibilities    

• Ensure, compliance to Standard Operating Procedures for all areas of the Front Office Department.
• Ensure the profitable level by ensuring highest occupancies with the highest possible room rate.
• Ensure that the necessary systems and controls are in place with regards to handling various methods of payment, deposits, rate variances and cash-ups
• Ensure that all charges are correctly entered on the guest’s bill and always up to date.
• Carry out all duties as reasonably requested by Management