Job Description

Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.

We have an amazing opportunity for an Athletics Club Coordinator. Do you think you have what it takes to be our newest Purple Star?

The position will be responsible in carrying out all administration duties related to the Athletics Club. To promote and encourage growth of the club through new member applications and participation in events. To manage the day to day duties involved in managing an athletics club as well as weekend events. To grow the Hollywood brand with in the athletics community and ensure we are represented at both a social level and competitive level of athletics.

With Hollywoodbets You Will:

• Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
• Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
• Grow with our development plans and culture that allows you to further your career.

You Bring:

• Valid driver’s license.
• Athletics experience

A Bonus To Have:

• Related Degree/Diploma

What You’ll Do For The Brand:

• Administrative tasks for the club.
• Draft a constitution that is in line with the KZN Athletics constitution.
• Create a committee and set up relevant meetings throughout the year.
• Recruit new members.
• Register new members with our club and the union for their licenses.
• Find races for members to participate in.
• Set up stations at weekly runs.
• Sort our water stations and volunteers for races.
• Market the AC- create social media content for Devin.
• Set up branding at the finishes of all races for club members to sit and socialise after the race.
• Record weekly attendance and results for submission to the website.
• Create challenges and motivation for club members to participate in and encourage attendance.
• Register the club in other provinces and manage those athletes and events from a distance.
• Communicate with KZN Athletics regarding new members and licenses.
• Coach our “Elite Team” ensure they are participating in specific events and are well looked after and managed.
• Communicate with Newspapers, magazines etc. to encourage them to interview our athletes or club members.
• Liaise with other coaches, race directors, and clubs pushing our club and brand and integrating us into the athletics environment.
• All communication with members about anything with the club.
• Set up the GP and Limp athletics clubs.

What You’ll Bring To The Team:

• Demonstrate good analytical skills.
• Strong computer skills.
• Demonstrate creative skills.
• Strong sense of accountability.
• Work under pressure and able to meet deadlines.
• Demonstrate excellent attention to detail.
• Must be able to plan effectively and efficiently in order to meet deadlines.

go to method of application »

Job Description

Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.

We have an amazing opportunity for a Paid Specialist. Do you think you have what it takes to be our newest Purple Star?

As a Paid Specialist, you will be responsible for developing, implementing, and optimizing paid search campaigns to drive traffic, increase brand visibility, and achieve business goals. The ideal candidate possesses a deep understanding of search engine marketing (SEM), is proficient in utilizing various advertising platforms, and has a proven track record of delivering successful paid search campaigns.

With Hollywoodbets You Will:

Innovate and create as part of a like-minded, authentic Team eager to achieve goals.

Embrace challenges and the thrill of working in a vibrant and fast-paced industry.

Grow with our development plans and culture that allows you to further your career.

You Bring:

• 1-2 years’ experience in PPC.

A Bonus To Have:

• Degree or Diploma in Marketing, Digital Technologies, or relevant field.

What You’ll Do For The Brand:

• Develop and execute paid search strategies aligned with overall marketing and business goals.
• Conduct thorough keyword research and analysis to identify relevant and high-performing keywords.
• Collaborate with other marketing teams to align paid search efforts with broader marketing initiatives.
• Create, set up, and launch paid search campaigns across various platforms, such as Google Ads, Bing Ads, and other relevant channels.
• Develop compelling and targeted ad copy that aligns with campaign goals.
• Ensure proper tracking and implement analytics to measure and report on campaign performance.
• Regularly monitor and adjust keyword lists to optimize performance and relevance.
• Conduct A/B testing of ad copy and landing pages to improve click-through rates (CTR) and conversion rates.
• Implement bid strategies to maximize ROI and achieve campaign objectives.
• Analyze campaign performance data using analytics tools.
• Provide insights and recommendations based on performance metrics.
• Generate regular reports to update stakeholders on key performance indicators (KPIs).
• Stay informed about industry trends, changes in search algorithms, and competitor activities.
• Adjust strategies based on market changes and maintain a competitive edge.
• Efficiently manage campaign budgets and allocate resources based on performance and priorities.
• Identify opportunities for budget optimization and reallocation.
• Work closely with cross-functional teams, including marketing, design, and analytics.
• Communicate effectively to align paid search efforts with overall marketing strategies.
• Collaborate with external agencies or vendors when necessary.
• Stay updated on industry best practices, tools, and trends.
• Recommend and implement new strategies and technologies to enhance campaign performance.
• Engage in continuous learning to stay ahead of changes in the digital advertising landscape.
• Plan and execute A/B tests to optimize various elements of campaigns.
• Test new ad formats, targeting options, and bidding strategies to identify opportunities for improvement.
• Ensure compliance with advertising policies and guidelines on different platforms.
• Perform regular quality checks to ensure accurate campaign setup and tracking.

What You’ll Bring To The Team:

• Excellent reporting skills.
• The ability to apply intermediate technical knowledge and skills associated with tools and technology through digital media applications.
• Results and deadline driven.
• Able to use a specialized service to obtain/receive info to expand business.
• Excellent project management skills.

go to method of application »

Job Description

Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.

We have an amazing opportunity for a Junior Digital Media Buyer, based at Umhlanga, Durban. Do you think you have what it takes to be our newest Purple Star?

As the Junior Digital Media Buyer must have a passion for the digital media industry, enjoy working in a team and will be appointed the responsibility of managing media buying aspects for the company. The Junior Digital Media Buyer will be required to plan media buying campaigns, manage digital media buying platforms and report to relevant stakeholders. The Junior Digital Media Buyer will need to optimize advertising campaigns for the company and build relationships with the respective external suppliers. Staying up to date with the newest trends and different media platforms is essential. 

With Hollywoodbets You Will:

Innovate and create as part of a like-minded, authentic Team eager to achieve goals.

Embrace challenges and the thrill of working in a vibrant and fast-paced industry.

Grow with our development plans and culture that allows you to further your career.

You Bring:

• Digital marketing experience.
• Account management experience.

A Bonus To Have:

• Degree/Diploma in Marketing or relevant field.
• Media buying (online) experience.
• Google analytics experience.
• Programmatic advertising experience.

What You’ll Do For The Brand:

Digital Media Buying        

• Plan media buying campaigns for multiple markets.
• Book digital media across websites, apps, and suitable ad networks.
• Optimise advertising campaigns based off performance.
• Update necessary campaign budgets upon review.
• Keep up to date with the newest trends and different media platforms.
• Report to management and key stakeholders on the performance of campaigns. 
• Source and implement campaign artwork for the various external digital placements.
• Implementation of campaign tracking links.
• Work together with the compliance team to get digital campaign agreements in place.
• Campaign performance monitoring and reporting on a weekly basis.
• Assist with running of campaigns on self-service programmatic platforms.
• Join in campaign performance meetings to build direct relationships with external service providers.
• Identify and implement new potential digital external opportunities.
• Ensure contracts are renewed accordingly.
• Ensure payment for campaigns are submitted timeously are actioned and admin tasks executed.
• Implement strategies to ensure acquisition and brand awareness of clients.

People

• Clear communicator.
•  
• Ready to be accountable.
• Have a keen eye for detail.
• Proven multi-tasking record.
• Stress-tolerant and great at shifting priorities as demands change.
• Analytical thinker
• Comply with company policy and values.
• A team player with exceptional organizational and technical skills.
• Excellent time management skills and the ability to cope with many projects at any given time.
• Open-minded and willing to make changes swiftly.
• High attention to detail.
• Possess the confidence to explain and sell ideas to colleagues.
• Strong personality.
• Enthusiastic and passionate for what you do.
• Natural leadership ability with proven track record.

Compliance, Risk, and Quality

• Compliance with company policies and procedures.
• Ensure insertion orders are reviewed and signed off on.
• Ensure contractual T’s & Cs are reviewed and approved.
• Ensure budgets are implemented across campaigns accordingly.
• Ensure artwork for time sensitive competitions or promotions are posted and removed on time.
• Ensure reporting is accurate and legible.
• Ensure logical saving of all contracts, artwork roll outs, campaigns, approvals etc.

Growth and New Markets/Products

• Maintains technical knowledge as well as builds new relationships by attending workshops and seminars.
• Keep abreast with competitor activity, market innovation, market trends, and customer trends.
• Ensure measures are put in place and steps are taken to achieve the short term, medium term, and long-term goals.
• Product innovation, new service offerings to customers.
• Source new customers.

What You’ll Bring To The Team:

• Demonstrate analytical skills.
• Ability to take accountability of one’s work.
• Demonstrate strong creativity skills.
• Must be deadline orientated.
• Demonstrate strong computer skills.
• Consistently delivers required business results.

go to method of application »

Job Description

Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.

We have an amazing opportunity for an App Marketing Specialist, based at Umhlanga, Durban. Do you think you have what it takes to be our newest Purple Star?

The App Marketing Specialist will assist in developing and executing marketing strategies to promote our mobile applications, drive user acquisition, and increase app engagement. This role is ideal for someone who is passionate about mobile technology and digital marketing, with a desire to learn and grow in a fast-paced environment. The App Marketing Specialist will assist in optimizing advertising campaigns for the company and build relationships with the respective external suppliers and report to relevant stakeholders. Staying up to date with the newest trends and different media platforms is essential. 

With Hollywoodbets You Will:

Innovate and create as part of a like-minded, authentic Team eager to achieve goals.

Embrace challenges and the thrill of working in a vibrant and fast-paced industry.

Grow with our development plans and culture that allows you to further your career.

You Bring:

• Digital marketing and media buying experience.
• Account management experience.

A Bonus To Have:

• Degree/Diploma in Marketing or relevant field.
• Google analytics experience.
• Programmatic advertising experience.
• App Marketing/AOS/MMP experience.

What You’ll Do For The Brand:

App Marketing        

• Support the development and implementation of strategic marketing plans to drive user acquisition, retention, and engagement for our mobile applications.
• Collaborate with cross-functional teams, including product, design, and development, to ensure app marketing initiatives align with overall business objectives.
• Ensure targets are achieved and manage, analyze, and optimize campaigns to achieve and exceed KPI’s.
• Assist in planning and executing targeted app advertising campaigns across various channels, including app stores, social media, display networks, and mobile ad networks.
• Conduct research and analysis to identify market trends, competitive landscape, and opportunities for app marketing optimization.
• Provide ad-hoc, weekly and monthly reports to all internal parties based on performance per product and per campaign.
• Assist in optimizing app store listings, including app titles, descriptions, keywords, and visual assets, to improve discoverability and conversion rates.
• Research competitors and provide suggestions for improvement.
• Assist in preparing reports and presentations to communicate app marketing performance, insights, and recommendations to internal stakeholders.
• Help manage app reviews and ratings, respond to user feedback, and implement strategies to improve app ratings and reviews.
• Keep up to date with the newest trends and different media platforms.
• Work together with the compliance team to get digital campaign agreements in place.
• Join in campaign performance meetings to build direct relationships with external service providers.
• Ensure contracts are renewed accordingly.
• Ensure payment for campaigns are submitted timeously are actioned and admin tasks executed.

People

• Clear communicator.
• Ready to be accountable.
• Have a keen eye for detail.
• Proven multi-tasking record.
• Stress-tolerant and great at shifting priorities as demands change.
• Analytical thinker
• Comply with company policy and values.
• A team player with exceptional organizational and technical skills.
• Excellent time management skills and the ability to cope with many projects at any given time.
• Open-minded and willing to make changes swiftly.
• High attention to detail.
• Possess the confidence to explain and sell ideas to colleagues.
• Strong personality.
• Enthusiastic and passionate for what you do.
• Natural leadership ability with proven track record.

Compliance, Risk, and Quality

• Compliance with company policies and procedures.
• Ensure insertion orders are reviewed and signed off on
• Ensure contractual T’s & Cs are reviewed and approved.
• Ensure budgets are implemented across campaigns accordingly.
• Ensure artwork for time sensitive competitions or promotions are posted and removed on time.
• Ensure reporting is accurate and legible.
• Ensure logical saving of all contracts, artwork roll outs, campaigns, approvals etc.

Growth and New Markets/Products

• Maintains technical knowledge as well as builds new relationships by attending workshops and seminars.
• Keep abreast of competitor activity, market innovation, market trends, and customer trends.
• Ensure measures are put in place and steps are taken to achieve the short term, medium term, and long-term goals.
• Product innovation, new service offerings to customers.
• Source new customers.

What You’ll Bring To The Team:

• Demonstrate analytical skills.
• Ability to take accountability of one’s work.
• Demonstrate strong creativity skills.
• Must be deadline orientated.
• Demonstrate strong computer skills.
• Consistently delivers required business results.

go to method of application »

Job Description

Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.

We have an amazing opportunity for a Team Leader (Mobile) to be based in Giyani, Limpopo. Do you think you have what it takes to be our newest Purple Star?

The purpose of this role is to support the operations of the Mobile Department, on projects directed at maximizing Company profits and increasing customer base through marketing campaigns.

With Hollywoodbets You Will:

Innovate and create as part of a like-minded, authentic Team eager to achieve goals.

Embrace challenges and the thrill of working in a vibrant and fast-paced industry.

Grow with our development plans and culture that allows you to further your career.

You Bring:

• Minimum of 1-year sales/marketing/promotional experience. 
• A valid driver’s license. 
• Have a minimum of 1-year driving experience.
• Willingness to do shift and weekend work. 

 A Bonus to Have:

• Relevant Diploma/Degree.

What You Will Do for The Brand:

• Work closely with Area Managers to meet required targets.
• Plan marketing campaigns/promotions/events with the assistance of the Area Manager and regional marketing Team.
• Facilitate daily promotional activities.
• Ensure marketing material is available and in good condition for all campaigns. All campaigns/promotions should be completed successfully and professionally.
• Management of stock (daily report on stock levels and usage).
• Measure the effectiveness of promotions. Use Promo Tracker to measure the effectiveness of the promotion/event/campaign.
• Conduct market analysis/research to make suggestions for improvements within the mobile department.
• Recruitment and interviewing in coordination with Area Manager and HR department.
• The performance and team management of sales agents this includes the setting of daily targets, completing performance reviews, (twice a year) conducting day-to-day people management functions such as HR/IR, and the poor performance of team members (PIP) function.
• Management of team members leave, absenteeism, and attendance.
• Identify potential of Top Up Voucher outlets. Visiting outlets where required.
• Organise continuous training to ensure sales agents understand the different betting types, betting process, products and TUV.
• Weekly completion of all Moodle/Betstrike and Voice note training and Trainer on Wheels.
• Ensure that cash-ups are done following the cash-up procedures. Responsible to ensure that there are no shortages. Report all shortages to management immediately.
• Ensure that Booster vehicles are clean, branding is in good condition, vehicle inspections are conducted weekly, and that vehicles are serviced.
• Submit Daily Reports.
• Any other related duties that might be required

What You Will Bring to The Team:

• Excellent communication and interpersonal skills.
• Exceptional Leadership skills. 
• Impressive planning, organizational and time management skills.
• Good knowledge of Marketing Management and Impressive presentation and facilitation experience. 
• Excellent knowledge of operating systems, Mobile TUV, Betting Procedures. 
• Demonstrates exceptional attention to detail.
• Strong People Management skills and problem-solving skills.
• Good report writing skills (Verbal and written).

go to method of application »

Job Description

Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.

We have an amazing opportunity for a Senior Brand Marketing Co-Ordinator. Do you think you have what it takes to be our newest Purple Star?

The Senior Brand Marketing Co-Ordinator will be responsible for the coordination of all marketing activities and responsible for creating and delivering marketing ideas and activities. Concepts and creates marketing materials, manages projects and ensures company messages are consistent. Oversees the marketing assistants.

With Hollywoodbets You Will:

Innovate and create as part of a like-minded, authentic Team eager to achieve goals.

Embrace challenges and the thrill of working in a vibrant and fast-paced industry.

Grow with our development plans and culture that allows you to further your career.

You Bring:

• Valid driver’s license.
• 2 - 3 years Marketing experience.
• 2 - 3 years Administrative Management
• 2 - 3 years Operations Admin or Support experience.

A Bonus to Have:

• Diploma/Degree in Marketing and or Business Management.

What You’ll Do for The Brand:

• Implements marketing and advertising campaigns by assembling and analysing strategy objectives and sales forecasts; preparing marketing and advertising strategies, plans and objectives; planning and organising promotional presentations; updating calendars.
• Prepares marketing reports by collecting, analysing and summarising reports.
• Keeps promotional materials ready by coordinating requirements with graphics department; inventorying stock; placing orders; verifying receipt.
• Supports regional marketing teams with major campaigns.
• Researches competitive products by identifying and evaluating product characteristics, market share, pricing and advertising; maintaining research databases.
• Monitors budgets by comparing and analysing actual results with plans and forecasts.
• Create, deliver, edit and optimise marketing materials.
• Ensure that messages are supportive of and consistent with marketing strategies.
• Provide support to marketing department.
• Coordinate flow of information and communication and disseminate it according to plan/strategy.
• Create thought leadership materials.
• Research media coverage and industry trends.
• Develop fresh story ideas.
• Conduct extensive media outreach.
• Improve communication efficiencies within company.
• Management and coordination of special projects
• Works directly with senior management on projects
• Management of advertising in print, TV and online
• Identify branding and partnership opportunities as well as new business opportunities and branding roll out (containers, taxi ranks, billboards, radio, newspaper etc.)
• Advise on improving promotions and personalising for specific brands/outlets/markets
• Manage formal and informal partnership with suppliers, customers and other companies
• Train new team members and ensure that all employees are up-to-date on current marketing standards and procedures.
• Delegation of tasks and deadlines
• Set marketing budget and create projects, direct resources and establish benchmarks that ensure budget goals are met.
• Management of junior marketing team and intern

What You’ll Bring to the Team:

• Demonstrate good analytical skills.
• Strong computer skills.
• Demonstrate creative skills.
• Strong sense of accountability.
• Work under pressure and able to meet deadlines.
• Demonstrate excellent attention to detail.
• Must be able to plan effectively and efficiently in order to meet deadlines.

go to method of application »

Job Description

Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.

We have an amazing opportunity for 2 x Product Marketing Specialist. Do you think you have what it takes to be our newest Purple Star?

The successful candidate will be responsible for providing strategic direction and implementation of online Value Added Services products in order to increase revenue and market share through online betting/Value Added Services offerings. The product specialist will provide support to the Product Marketing Manager and Product Team and will be responsible for overall project management of the allocated product.

With Hollywoodbets You Will:

Innovate and create as part of a like-minded, authentic Team eager to achieve goals.

Embrace challenges and the thrill of working in a vibrant and fast-paced industry.

Grow with our development plans and culture that allows you to further your career.

You Bring:

• A Valid driver’s license and own Vehicle.
• 2 to 3 years’ experience in a marketing related position.
• 1 to 2 years’ experience in project management.

A Bonus To Have:

• Relevant Diploma/Degree and or Business Management Degree
• Product marketing experience

What You’ll Do For The Brand: 

• Create and implement a product marketing strategy that ensures our products remain competitive and innovative contributing to the growth of our business and meeting the needs of our Clients.
• Engage with product suppliers and manage relationships with all product suppliers in conjunction with the product Team.
• Maintain all current product marketing platforms by identifying shortfalls and introducing new features and solutions.
• Identifying new innovations, promotions/ competitions and ways in which to market your product and grow revenues.
• Ensure enhancement of the product(s) and improving the functionality for the end users of these applications.
• Perform and interpret competitor analysis reporting and market research to optimize marketing strategies and improve results.
• Project lead product testing before releasing to live environment in consultation with the product Team.
• Market awareness and strong relationship management abilities.
• Ability to work under pressure and adhere to tight deadlines.
• Management of various projects across the Ibranch Business.
• Identify root causes of customer and audit queries and look at ways and initiatives to reduce specific customer/audit queries where appropriate, based on the nature of the query.
• Assist and advise the business on what needs are to be met and dictate the flow and user interface to determine what the users must see by providing them with Business Requirement Documents.
• Conduct quality assurance tests.
• New business ideas and improving current business work practices.
• Responsible for reporting on allocated product to the business as per operational requirements.
• Work closely with various stakeholders to achieve objectives related to allocated product in order to achieve growth and visibility in the market place.
• Develop and curate engaging content for social media platforms.
• Assist in the development and management of social media platforms and influencer marketing strategy.
• Manage and maintain a CMS system of Hollywoodbets with uploading of daily and weekly content.
• Relationship Management
• Any other ad hoc duties that might be required

What You’ll Bring To The Team 

• Excellent reporting skills.
• Formulates objectives and implements plans consistent with the long-term interests of the organization.
• Ensure the quality outcome is achieved.
• Follows through and delivers results in spite of obstacles.
• Consistently delivers required business results; sets and achieves goals, consistently complies with quality standards and meets deadlines; maintains focus on organizational goals.
• Excellent attention to detail.
• Excellent communication skills.
• Stays attuned to the needs of the market and developments.

go to method of application »

Job Description

Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.

We have an amazing opportunity for a Talent Manager. Do you think you have what it takes to be our newest Purple Star?

The successful candidate will be responsible for assisting to lead the delivery of a proactive and customer focused HR service across the Contact Centre. The provision of effective support, guidance and advice to Managers and Team Members and the delivery of strategic and operational human resource projects and initiatives that maximise performance and enable all Team Members to engage and contribute to the development of the organisation.

With Hollywoodbets You Will:

Innovate and create as part of a like-minded, authentic Team eager to achieve goals.

Embrace challenges and the thrill of working in a vibrant and fast-paced industry.

Grow with our development plans and culture that allows you to further your career.

You Bring:

• Valid driver’s license.
• 2 Years’ Human Resources Management/Supervisory experience.

A Bonus To Have:

• HR Qualification or equivalent.

What You’ll Do For The Brand:

• Proactively lead, coach and manage the HR Team in order to provide effective HR service delivery across the business.
• Manage Contact Centre Talent Team, ensuring efficient and quality output from all Team Members.
• Manage Bulk recruitment projects in line with Business Strategy.
• Act as a senior point of contact and subject matter expert on complex matters and projects and provide HR related advice to all stakeholders.
• Provide advice and support to Team Members and Managers in all aspects of the employee lifecycle, including recruitment and selection, onboarding, induction, performance management, employee relations, engagement and wellbeing.
• Support the implementation of the business’ human resource plans by proactively working with Team Members and Line Managers to develop a culture of responsibility and accountability for front line human resources management and embed a performance culture.
• Partner and coach Managers to support the delivery of human resource plans and initiatives and encourage a culture of Line Manager responsibility and accountability for front line human resources.
• Proactively lead, manage and successfully deliver complex cross functional human resource projects across the organisation within specific timeframes.
• Assist in the review, development and successful implementation of progressive human resource policies, processes and plans to drive continuous engagement and embed a performance culture across the organisation.
• Lead the implementation of continuous improvement initiatives, using business knowledge and intelligence to inform changes and develop solutions to ensure that all HR operational systems and processes are fit for purpose.
• Utilise people data and analytics to measure trends and patterns to influence the effectiveness of human resource policies and plans in order to help drive continuous improvements and increase performance.
• Lead and assist organisation transformation and change programmes.
• Lead the development of innovative wellbeing initiatives that enhance Team Member wellbeing and improve performance.
• Develop and maintain strong relationships across a broad range of stakeholders, both internal and external.
• Develop, deliver and evaluate training materials, presentations and workshops as required in relation to specialist and generalist subject areas.
• Analyse and report on human resource statistics and trends in order to enhance the effectiveness of the HR Service Delivery and to provide information relevant to making sound business decisions.
• Take responsibility for own professional and personal development, keeping up to date with current practice and employment legislation.
• Ad hoc duties.

What You’ll Bring To The Team:

• Demonstrate strong analytical and reporting skills.
• Ability to coach, mentor and guide.
• Demonstrate strong sense of accountability.
• Ability to build and maintain strong relationships across all levels within the business.
• Display great problem-solving skills.
• Ability to prioritize, meet deadlines and ensure high quality output.

go to method of application »

Job Description

Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.

We have amazing opportunities for 3x Betting Clerk at our Emalahleni Branch. Do you think you have what it takes to be our newest Purple Star?

The successful candidate will be responsible for managing the operations of the branch in terms of taking customer bets, increasing stakes, managing cash, doing pay-outs, customer service and compliance.

With Hollywoodbets You Will:

Innovate and create as part of a like-minded, authentic Team eager to achieve goals.

Embrace challenges and the thrill of working in a vibrant and fast-paced industry.

Grow with our development plans and culture that allows you to further your career.

A Bonus To Have:

• 1-2 years in Gaming Industry.

What You’ll Do For The Branch:

Branch Growth

• Ensure betting boards are updated timeously.
• Updating of memos, card changes, results and scratching’s which occur throughout the day.
• Be knowledgeable on all betting rules, odds and pay-outs.
• Team members must be knowledgeable on confirmation limits and always call the BSC and Events Office before laying a bet over the limit.
• Team members are to inform the Team Leaders/ Betting Manager when they are laying large bets that do not require confirmation.

Sales Administration

• Manage cash within the branch according to defined processes/procedures and minimize risks, theft/fraud.
• Team members are to be alert to emerging attempts to defraud the company.

Cash Management

• Team members are to ensure they have the accurate float amounts at the beginning of their shift to ensure that balancing occurs at end of day.
• Interim checks must be done within the course of the day with the team leader on duty.
• Ensure that all cash shortages are dealt with immediately, shortages less than R250.00, must be paid back into the Hollywood taking on the same day by the team member.
• Ensure that all shortages and overs are declared to the team leader on duty and correctly recorded on the recon.

Branch Appearance

• Ensure that the branch is always neat and tidy according to Hollywood standards.
• Ensure that your workstations are well maintained and in good working condition.
• Comply with all procedures to prevent losses to the company, advising your branch /senior team.
• leaders promptly of any problems/malfunction with the terminals /equipment/resources (e.g. TV display of results, Off-line).

Customer Service

• Ensure to provide good customer service by being friendly, helpful, polite and courteous at all times.
• Pro-actively address customer complaints and ensure that customers are given positive feedback.
• Build strong relationships with regular customers.
• Create a customer centric culture within the branch and drive the philosophy of “service with smile” at all times.

Compliance

• Compliance and adherence to company's internal control policies.
• Compliance to the code of ethics and escalate fraudulent activities.
• Team member to ensure they are dressed in their correct Hollywood uniform when on duty.
• Credit bets are not allowed to be taken by any team member.
• Team members on duty are not allowed to take bets wearing Hollywood uniform.
• Team members are allowed to take bets as customers when they are off duty and not in their Hollywood uniform.
• Team members are not allowed to be behind the terminal counters when off duty.
• Team members on duty are not allowed to utilize the Limited pay-out machine.

Values

• Actively promote the Hollywood values.
• Live the values and lead as an example to other team members.

What You’ll Bring To The Team:

• Demonstrates a good understanding of betting procedures.
• Understand the different betting types.
• Manage income and pay-outs by following the company policies, practices and procedures.
• Show concern for all aspects of the job.
• Maintain responsibility over tasks and have the ability to identify irregularities.

go to method of application »

Job Description

Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.

We have amazing opportunity for a Regional Administrator at our Regional Office in Century City. Do you think you have what it takes to be our newest Purple Stars?

The Regional Administrator will be responsible to assist and manage the administrative function in the region to achieve business objectives in accordance with the Retail Operations Strategy.

With Hollywoodbets You Will:

Innovate and create as part of a like-minded, authentic Team eager to achieve goals.

Embrace challenges and the thrill of working in a vibrant and fast-paced industry.

Grow with our development plans and culture that allows you to further your career

The successful candidate will be responsible for maintaining cleanliness and hygiene at the branches and ensuring is always in a clean and orderly condition.

You’ll Bring

• Microsoft Office.
• 1 – 2 years administration experience.

A Bonus to have:

• Valid driver’s license.

What You’ll Bring to The Team

• Ensure daily banking schedules and daily reports are submitted to the Area Manager.
• Check the recon and follow up on any shortages.
• Ensure effective and efficient recovery processes/procedures is followed to manage the out of line.
• Ensure AOD forms are submitted to the payroll department from a recovery perspective.
• Daily consolidation and management of shortages in the Region.
• Manage daily stock control to ensure that there is sufficient supply (although not over/under).
• Ensure that a stock taking is done daily/weekly/monthly and account for stock shortages.
• Ensure uniforms for all new team members are timeously ordered.
• Ensure Riso machine orders where applicable.
• Accommodation booking in the event of region visits.
• Monthly collate the transport and meal allowance spread sheet for AM sign off/approval. Ensure AOD forms are submitted to payroll from a recovery perspective.

Branch Reporting

• Manage daily newsflash consolidation.
• Follow up on all outstanding queries of information from branches.
• Ensure weekly/monthly reporting on branch performance to AM.
• Report on any risk/compliance issues.
• Reading branch weekly meeting minutes and feedback where is applicable.
• Ensure all audit queries raises are cleared timeously in the region.
• Daily completion of the Branch Checklist, all information to be consolidate on a spreadsheet and send to Operational support team.
• Ensure non-functional equipment’s are addressed immediately to be repaired and escalate where necessary (printers, faulty lights, toilet blockage).

Performance Management

• Consolidate time and attendance feedback from Branches.
• Banking schedule.
• Consolidate weekly checklist.
• Shortages enquiries.
• Daily stock count and stock orders.
• Upload publications, banking slips and LPM documents.
• Process EFTs.
• Process audit queries, offsets, cancellations and daily updates.
• Missing tickets.
• Inform Branches with new procedures.
• Schedule meetings and take minutes for management meetings.
• Book accommodation for Area Manager and other team members visiting the Branches.
• Send invoice for payment with order numbers.
• Send weekly soccer fixture prints.

What You’ll Bring to The Team

• Demonstrates exceptional attention to detail.
• Results driven.
• Good business acumen and high ethical work standards.
• Effective problem-solving skills.
• Accountability
• Good report writing skills (Verbal and written).
• Ability to take initiative whilst maintaining quality of work.

go to method of application »

Job Description

Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.

We have amazing opportunities for a Team Leader (Mobile) to be based in Cape Town, Western Cape. Do you think you have what it takes to be our newest Purple Stars?

This role will support the operations of the Mobile Department, on projects directed at maximizing Company profits, increasing customer base through marketing campaigns.

With Hollywoodbets You Will:

Innovate and create as part of a like-minded, authentic Team eager to achieve goals.

Embrace challenges and the thrill of working in a vibrant and fast-paced industry.

Grow with our development plans and culture that allows you to further your career

You’ll Bring

• Minimum of 1-year sales/marketing/promotional experience.
• Held a valid driver’s licence.
• Willingness to do shift and weekend work.

A Bonus to have:

• Have a minimum of 1-year driving experience.
• Relevant Diploma/Degree.

What You’ll Do for The Brand

• Work closely with Area Managers to meet promotional needs.
• Facilitating promotional activities and drive FICA compliance.
• Develop and launch new promotions to Mobile Clerks at branches, outlets and in the field.
• Jointly plan marketing campaigns with Area Managers.
• Measure effectiveness of promotions.
• Provide ongoing training to Mobile Clerks.
• Identify interest and understand customer needs and requirements.
• Manage staffing and performance of Mobile Clerk.
• Growth, branding and roll out of distributor outlets.
• Ensure new Mobile team members have been trained to understand betting types, betting processes, mobile betting and TUV. Coordinate training.
• Visiting outlets as per call cycle.
• Daily, weekly and monthly reporting.
• Provide day to day operational support to Area Managers.
• Any other related duties that might be required.

What You’ll Bring to The Team

• Excellent communication and interpersonal skills.
• Exceptional Leadership skills.
• Impressive planning, organizational and time management skills.
• Good knowledge of Marketing Management and Impressive presentation and facilitation experience.
• Excellent knowledge of operating systems, Mobile TUV, Betting Procedures.
• Demonstrates exceptional attention to detail.
• Strong People Management skills and problem-solving skills.
• Good report writing skills (Verbal and written).

go to method of application »

Job Description

Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.

We have an amazing opportunity for 2 X Senior Graphic Design Team Leader. Do you think you have what it takes to be our newest Purple Star?

The core role of the Senior Graphic Design Team Leader is to lead a graphic design team pod, from concept to execution on all 360 projects and the design team’s day to day requirements. This role reports into and will work closely with the Creative Head: Design to ensure all graphic elements deliver engaging content for our brand.  This role will manage the DTP, Junior, Midweight, Senior graphic designers, Team leader/s and collaborate with the traffic, copy and video teams, delivering engaging content that meets the expectations of our customers.

With Hollywoodbets You Will:

Innovate and create as part of a like-minded, authentic Team eager to achieve goals.

Embrace challenges and the thrill of working in a vibrant and fast-paced industry.

Grow with our development plans and culture that allows you to further your career.

You Bring:

• Diploma/Degree
• 5+ years in a Senior design related position

A Bonus to Have:

• 3-5 years in a Design management role

What You’ll Do for The Brand:

• Manage, lead and oversee the design pod team.
• Manage the liaison between pod heads and other creative HODs to ensure collaboration on project start-up.
• Lead the brainstorming, conceptualizing, development and execution of all 360 projects, adhoc projects and all campaign requirements.
• Present creative concepts to the broader business teams and management.
• Manage the day to day creative requirements, business as usual within the design pods.
• Develop, and oversee look and feel as well as quality of all work generated from the design pod.
• Liaison between designers and other business departments for all design job requests as well as ensuring the brief is adequate to start the job with all information on deadlines and scope covered.
• Coordinate design work coming in with a job ticket system and allocate jobs accordingly (Traffic management).
• Contribute to, implement and ensure work processes are efficient and adhered to within the design pod.
• Submit daily reports to Creative Head: Design
• Conduct team member Performance reviews
• Identify pod team skills gap and suggest learning and development training in the areas that require attention
• Conduct weekly design pod team meetings.
• Oversee design progress against schedule, priority, brief and deadlines. Provide feedback and seek any missing information from job requestor, in order to complete the job.
• Ensure 360 campaign kick start meetings take place in order to conceptualize the campaign artwork required and understand the full scope of the job.
• Review, approve and present all creative work generated by the design pod team members, prior to creative services internal management approval and sending onto the requestor.
• Ensure that the brand guide and brand standards as well as legal requirements are always adhered to.
• Have a strong understanding and opinion on illustration, typography, layout, powerful copy and what makes a good graphic design
• Find proactive solutions for design team challenges.
• Ensure that the design files and stock library are maintained.
• Be an inspiration to the team while providing them with mentorship and career development.
• Ensure that design specs are aligned to the requirement of the job, and it is correctly print-ready.
• Keep up to date with design trends, training courses or webinars relevant to the department’s growth. Share and implement these trends where relevant.
• Be able to work late and travel when required
• Attending various company events.
• Conducting interviews for new hires to the respective design pod.
• Developing Brand Guide (CI for various entities)
• Ad hoc duties as required.

What You’ll Bring to The Team: 

• Follows through and delivers results despite obstacles.
• Managing and prioritizing activities and ensure monitoring of results to accomplish a specific goal.
• Excellent attention to detail.
• Excellent communication skills.
• Excellent Problem-solving skills
• Making customer needs a primary focus of one’s actions
• Prioritize and anticipate timeframes.
• Exceeding the clients' expectations about service delivery.

go to method of application »

Job Description

Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.

We have an amazing opportunity for Sales Agent (Field) to be based on the Garden Route and Klein Karoo, Southern Cape. Do you think you have what it takes to be our newest Purple Star?

The successful candidate will support the operations of the Mobile Department, on projects directed at maximizing Company profits, increasing customer base through marketing campaigns.

With Hollywoodbets You Will:

Innovate and create as part of a like-minded, authentic Team eager to achieve goals.

Embrace challenges and the thrill of working in a vibrant and fast-paced industry.

Grow with our development plans and culture that allows you to further your career.

You Bring:

• 6 Months to 1- year within sales, promotions, or marketing.

What You’ll Do for The Brand:

• Customer Service: Assist clients with opening accounts and all betting queries.
• Drive daily sales and activations through the effective demonstration and/or explanation of mobile products, usage methods, and services to influence punters to purchase products or use our services.
• Drive mobile marketing campaigns to increase sales and sign up new online accounts.
• Must keep records of their sales activities and report their progress to management daily.
• Promote the mobile brand.
• Set up and arrange displays at outlets, events, and promotions to attract the attention of prospective and existing punters.
• Assist customers in submitting correct FICA documents when opening a new account (FICA requirements: Clear ID)
• Ensure new customer uses the sign-up bonus to bet when an account is opened and show the customer how to bet on the mobile application.
• Keep work areas neat and tidy to promote a positive image to customers.
• Ensure appropriate management, safekeeping, and maintenance of all mobile equipment.
• Weekly completion of Moodle, bet strike and Voice Note Training, and Trainers on Wheels
• Might be required to roam between branches and stores as per operational needs.
• Any other related duties that might be required within the business.

What You’ll Bring To The Team:

• Excellent Listening skills.
• Excellent communication skills (verbal and written)
• Must be results driven.
• Good understanding of Mobile and Internet betting, Betting procedures and types and TUV (top up voucher) distribution.
• Strong systems and sales knowledge

go to method of application »

Job Description

Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.

We have amazing opportunity for a Casual Betting Clerk. Do you think you have what it takes to be our newest Purple Stars?

This exciting opportunity is at our Lansdowne Branch. The successful candidates will be responsible for managing the operations of the branch in terms of taking customer bets, increasing stakes, managing cash, doing pay-outs, customer services and compliance.

With Hollywoodbets You Will:

Innovate and create as part of a like-minded, authentic Team eager to achieve goals.

Embrace challenges and the thrill of working in a vibrant and fast-paced industry.

Grow with our development plans and culture that allows you to further your career

You Bring

• 1-2 years in Gaming Industry.

What You’ll Do for The Brand

Branch Growth

• Ensure betting boards are updated timeously.
• Updating of memos, card changes, results and scratching’s which occur throughout the day.
• Be knowledgeable on all betting rules, odds and pay-outs.
• Team members must be knowledgeable on confirmation limits and always call the BSC and Events Office before laying a bet over the limit.
• Team members are to inform the Team Leaders/ Betting Manager when they are laying large bets that do not require confirmation.

Sales Administration

• Manage cash within the branch according to defined processes/procedures and minimize risks, theft/fraud.
• Team members are to be alert to emerging attempts to defraud the company.

Cash Management

• Team members are to ensure they have the accurate float amounts at the beginning of their shift to ensure that balancing occurs at end of day.
• Interim checks must be done within the course of the day with the team leader on duty.
• Ensure that all cash shortages are dealt with immediately, shortages less than R250.00, must be paid back into the Hollywood taking on the same day by the team member.
• Ensure that all shortages and overs are declared to the team leader on duty and correctly recorded on the recon.

Branch Appearance

• Ensure that the branch is always neat and tidy according to Hollywood standards.
• Ensure that your workstation is well maintained and in good working condition.
• Comply with all procedures to prevent losses to the company, advising your branch /Senior Team
• Leaders promptly of any problems/malfunction with the terminals /equipment/resources (e.g. TV display of results, Off-line).

Customer Service

• Ensure to provide good customer service by being friendly, helpful, polite and courteous at all times.
• Pro-actively address customer complaints and ensure that customers are given positive feedback.
• Build strong relationships with regular customers.
• Create a customer centric culture within the branch and drive the philosophy of “service with smile” at all times.

Compliance

• Compliance and adherence to company's internal control policies.
• Compliance to the code of ethics and escalate fraudulent activities.
• Team member to ensure they are dressed in their correct Hollywood uniform when on duty.
• Credit bets are not allowed to be taken by any team member.
• Team members on duty are not allowed to take bets wearing Hollywood uniform.
• Team members are allowed to take bets as customers when they are off duty and not in their Hollywood uniform.
• Team members are not allowed to be behind the terminal counters when off duty.
• Team members on duty are not allowed to utilize the Limited pay-out machine.

 Values

• Actively promote the Hollywood values.
• Live the values and lead as an example to other team members.

What You’ll Bring To The Team

• Demonstrates a good understanding of betting procedures.
• Understand the different betting types.
• Manage income and pay-outs by following the company policies, practices and procedures.
• Show concern for all aspects of the job.
• Maintain responsibility over tasks and have the ability to identify irregularities.

go to method of application »

Job Description

Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.

We have an amazing opportunity for an HR Portfolio Manager. Do you think you have what it takes to be our newest Purple Star?

The successful candidate will be responsible for assisting to lead the delivery of a proactive and customer focused HR service across the business. The successful incumbent will also provide support, guidance and advice to Managers and Team Members and will deliver strategic and operational human resource projects and initiatives that maximise performance and enable all Team Members to engage and contribute to the development of the organisation.

With Hollywoodbets You Will:

Innovate and create as part of a like-minded, authentic Team eager to achieve goals.

Embrace challenges and the thrill of working in a vibrant and fast-paced industry.

Grow with our development plans and culture that allows you to further your career.

You Bring:

• A Valid Driver’s license.
• 2 years’ Human Resources Management/Supervisory experience.

A Bonus To Have:

• HR Qualification or equivalent.

What You’ll Do For The Brand:

• Proactively lead, coach and manage HR Business Partners in order to provide effective HR service delivery across the business.
• Act as a senior point of contact and subject matter expert on complex matters and projects and provide HR related advice to all stakeholders.
• Provide advice and support to Team Members and Managers in all aspects of the employee lifecycle, including recruitment and selection, onboarding, induction, performance management, employee relations, engagement and wellbeing.
• Support the implementation of the business’ human resource plans by proactively working with Team Members and Line Managers to develop a culture of responsibility and accountability for front line human resources management and embed a performance culture.
• Partner and coach Managers to support the delivery of human resource plans and initiatives and encourage a culture of Line Manager responsibility and accountability for front line human resources.
• Proactively lead, manage and successfully deliver complex cross functional human resource projects across the organisation within specific timeframes.
• Assist in the review, development and successful implementation of progressive human resource policies, processes and plans to drive continuous engagement and embed a performance culture across the organisation.
• Lead the implementation of continuous improvement initiatives, using business knowledge and intelligence to inform changes and develop solutions to ensure that all HR operational systems and processes are fit for purpose.
• Utilise people data and analytics to measure trends and patterns to influence the effectiveness of human resource policies and plans in order to help drive continuous improvements and increase performance.
• Lead and assist organisation transformation and change programmes.
• Lead the development of innovative wellbeing initiatives that enhance Team Member wellbeing and improve performance.
• Develop and maintain strong relationships across a broad range of stakeholders, both internal and external.
• Develop, deliver and evaluate training materials, presentations and workshops as required in relation to specialist and generalist subject areas.
• Analyse and report on human resource statistics and trends in order to enhance the effectiveness of the HR Service Delivery and to provide information relevant to making sound business decisions.
• Take responsibility for own professional and personal development, keeping up to date with current practice and employment legislation.
• Ensure EE compliance within the Portfolio.
• Ad hoc duties.

What You’ll Bring To The Team:

• Demonstrate strong analytical and reporting skills.
• Ability to coach, mentor and guide.
• Demonstrate strong sense of accountability.
• Ability to build and maintain strong relationships across all levels within the business.
• Display great problem-solving skills.
• Ability to prioritize, meet deadlines and ensure high quality output.

go to method of application »

Job Description

Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.

We have an amazing opportunity for a HR Assistant in our KZN Team Support in Pinetown. Do you think you have what it takes to be our newest Purple Star?

The successful candidate will be responsible for processing administration, scheduling appointments, conducting orientation, maintaining records and information. The ideal candidate will also be assisting with day to day operation of the Human Resources function and duties.

With Hollywoodbets You Will:

Innovate and create as part of a like-minded, authentic Team eager to achieve goals.

Embrace challenges and the thrill of working in a vibrant and fast-paced industry.

Grow with our development plans and culture that allows you to further your career.

You Bring:

• Experience with Labour Legislation (EE Act, BCEA, Labour Relations).
• 1 – 2 years administration experience.

A Bonus to Have:

• Valid driver’s license.
• Studying towards a Diploma or Degree in Human Resources or similar.

What You’ll Do for The Brand:

Recruitment and Selection

• Source and shortlist applicants on selected vacancies.
• Scheduling interviews for HRC and management.
• Ensuring all required documents are received from the applicants timeously.
• Conducting pre-employment checks and references on selected candidates.
• Ensuring that all new employee details and documents are accurately submitted to Payroll before cut-off date of each month.

On Boarding

• Liaise with the Area Manager and Training Facilitators on training dates.
• New team member’s induction by providing orientation information packs, reviewing company policies, gathering payroll information; explaining and obtaining signatures for all benefit funds

Terminations

• Ensure relevant parties are timeously informed of terminations.
• Consolidate weekly termination updates.

Industrial Relations

• Assist with the tracking of IR actions.
• Ensure signed warnings are uploaded on the system timeously.

Maintenance of HRIS/ESS

• Transactional administrative functions entail filing, data capturing, updated record keeping and regular team member file audits.

Adhoc responsibilities

• Adhoc reporting as required.
• Adhoc duties when necessary.

What You’ll Bring to The Team:

• Impressive planning, organisational and time management skills.
• Ability to multitask and show initiative at all times.
• Excellent presentation and reporting skills.
• Ability to work under pressure and still produce good quality results timeously.
• Demonstrate strong attention to detail and portray good problem-solving skills.
• Demonstrate strong sense of accountability.

go to method of application »

Job Description

Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.

We have an amazing opportunity for a Bartender in our Germiston Branch. Do you think you have what it takes to be our newest Purple Star?

The successful candidate will be responsible for preparing drinks, snacks or food for Punters/Customers. It is imperative that exceptional customer service and clean service areas are always maintained.

With Hollywoodbets You Will:

Innovate and create as part of a like-minded, authentic Team eager to achieve goals.

Embrace challenges and the thrill of working in a vibrant and fast-paced industry.

Grow with our development plans and culture that allows you to further your career.

You Bring:

• Experience in food and beverage
• Experience with the O.S system
• Experience with stock management
• Experience with the GAAP System

What you’ll Do For The Brand:

• Ensure uniforms are adhered to and in accordance with the dress code.
• Ensure that you look presentable to the Customers as you are the face of the company and need to present a professional image. 
• Ensure the bar area is neat and tidy prior to opening. Ensure that the same standard is kept during service times to ensure that the service area is always neat and tidy. Ensure the service area is cleaned before Customers are seated.
• Prepare stock requisition the night before but no later than an hour before opening time. Identify fast-selling items and increase requisition and consider relevant trends, busy periods/events that might increase stock requirements.
• Ensure fridges are always sufficiently stocked and ensure stock rotation.
• Ensure float is correct.
• Greet Customers and thank guests, always acting in a pro-active and positive manner
• Show interest to the Customer/Punter, pay attention when they speak and maintain eye contact during
• Present menus to Customers/Punters and answer questions about menu Advise on daily specials and make recommendations upon request.
• Communicate in a clear and professional manner and address the Customer in a respectful manner.
• Serve orders i.e. beverages/snacks or food timeously. Check with Customers to ensure they are enjoying their beverages or meals and take action to correct any problems.
• Take beverage/food orders as soon as the Customer/Punter is seated. Ensure beverage order is taken within five minutes after the menu is presented and food/snack orders are placed if requested. If required, check Customer identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages should the Customer appear to be under-aged.
• Write the orders on order slips to ensure the correct order is recorded. After receiving the order, immediately enter the order onto POS (GAAP) to ensure the order is generated.
• Follow up on food delays from the kitchen, advising Customers/Punters on delays and regularly communicating the status of the order. 
• Ensure Customer/Punter complaints are dealt with Record all complaints in the complaint log and communicate all complaints to F&B Supervisor.
• Collect payments from Customers either by cash or card and correctly record the Thank the Customer/Punter for the tip. Any voids to be authorized by the F&B Supervisor.
• Reconciliation of all sales and cash/credit card payments to ensure that all monies are accounted The Bartender is accountable for all the sales recorded under their account during the shift.
• Print generic stock sheets of actual stock count names and codes. Count stock and sign next to changes with F&B Disclose all breakages and wastage to F&B Supervisor.
• Ensure that all personal food and beverage purchases are signed off by F&B Supervisor and are checked once received to Ensure that the VIP security gets the signed slip for the purchases before leaving the premises.
• Ensure the service area is clean and tidy in preparations for the next shift. 
• Ensure that internal procedures are adhered to.
• Any ad hoc duties that might be required.

You will bring to the Team:

• Good communication and interpersonal skills
• Excellent Customer service skills
• Demonstrates a high level of integrity, trustworthiness, and reliability
• Portray strong attention to detail, whilst maintaining efficiency
• Must have a strong sense of accountability

go to method of application »

Job Description

Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.

We have an amazing opportunity for a Branch Administrator at our Bellville Branch. Do you think you have what it takes to be our newest Purple Stars?

The purpose of this role is to assist with managing the Branch to achieve the business objectives in accordance with the Regional and Retail Operations strategy.

With Hollywoodbets You Will:

Innovate and create as part of a like-minded, authentic Team eager to achieve goals.

Embrace challenges and the thrill of working in a vibrant and fast-paced industry.

Grow with our development plans and culture that allows you to further your career

The successful candidate will be responsible for maintaining cleanliness and hygiene at the branches and ensuring is always in a clean and orderly condition.

You’ll Bring

• Experience in Microsoft Office – Word and Excel.
• 2-3 years administrative experience.
• Experience with cash management.

What You’ll Bring to The Team

• Provide Branch administration support by enforcing Team Members to follow the cash management policies and procedures.
• Be aware of securing cash in the Branch.
• Highlight and ensure all Team Members follow administrative policies and procedures.
• Co-ordinate, organise and monitor cash movement with alertness.
• Handle and maintain financial data.
• Ensure accurate management of expenses in line with Branch limits (petty cash).
• Organise and maintain effective filing system.
• Ensure compliance with company policies, standards and regulations.
• All opening floats are to be collected no later than 8:00 am on a daily basis (can be Branch specific).
• Cash up all departments to reconcile the previous days takings.
• Ensure cash count balances and send document to BM/AM & Support.
• Scan tickets on SYX, run tickets report and find all missing tickets manually.
• Ensure all outstanding tickets are recorded and paid out.
• Ensure to be knowledgeable on your Branch limit and bank the difference with G4S/ Fidelity.
• Ensure to advise Surveillance when you require to open and close the safe.
• Banking confirmation sheet to be updated with seal and bag number before dropping in safe.
• Ensure that all the floats issued to the Team Members are accurate.
• Ensure all cash ups are accurately managed to balance in line with all takings.
• Record all shortages and report to the Branch Manager/ Senior Team Leader.
• Racing figures on SYX recon should match the figures on HIS recon.
• Ensure all deposits and withdrawals are accurately captured.
• Check that all credit card slips match with the summary slip.
• All transactions under receipts payments should have supporting documents.
• Ensure that a stock take is done daily/weekly/monthly and record stock shortages/out of lines.
• Cash up all airtime sales and enter on the recon.
• Calculate all pay-outs done by LPM Attendant and subtract from float issued. The balance should be the amount returned in cash. Ensure that the manual payments done match the hand payments received by Kingdom Slots (dependant on supplier at your branch). Copies of the manual payments should be kept in the LPM file. LPM cash up must reconcile with machine summary slip.
• Capture all transactions on the recon. Ensure supporting documents are obtained for safe keeping.
• Balance the safe (physically count cash).
• Complete checklist on the internet.
• Complete all spreadsheets and send to Team Support (cash count, banking schedules).
• Cash up all department turnovers and ensure accuracy of balancing (Racing, LPM, F & B- Z reading, LPM hand pays, LPM Manual pays, LPM cash up, Kingdom slots cash up).
• Ensure turnover report is sent to Branch Manager /Senior Team Leader.
• Cash up procedures must be completed by 2 team members at any time (Admin Clerk & TL).
• Ensure to complete a daily cash hand over.
• Check the recon and follow up on any shortages. Ensure effective and efficient recovery processes/ procedures is followed to manage the out of line.
• Ensure AOD forms are submitted to the Payroll department from a recovery perspective.
• Ensure all audit queries raised are cleared timeously in the region.
• Ensure superior customer service and customer experience. Pro-actively address customer complaints and ensure customer feedback is positive.
• Build strong relationships with Branch Managers/Senior Team Leaders and Team Members.
• Create a customer centric culture within the region and drive the philosophy of “service with a smile” at all times.
• Compliance and adherence to Company's internal control policy, Compliance to the Code of Ethics and escalate fraudulent activities.
• Actively promote the Hollywood values. Live the values and lead as an example to the team.
• Ensure timeous submission of daily, weekly, monthly reports.
• Respond to all queries timeously.
• Ensure paperwork is put together and sent to Team Support and copies are kept at the Branch.
• Adhoc tasks.

What You’ll Bring to The Team

• Good communication and interpersonal skills.
• Excellent telephone and email etiquette.
• Exceptional people skills and time management.
• Great team player who welcomes all challenges.
• Efficient and reliable.
• Ability to work well under pressure.
• Good reporting skills.

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Job Description

Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.

We have an amazing opportunity for a Bartender in our Germiston Branch. Do you think you have what it takes to be our newest Purple Star?

The successful candidate will be responsible for preparing drinks, snacks or food for Punters/Customers. It is imperative that exceptional customer service and clean service areas are always maintained.

With Hollywoodbets You Will:

Innovate and create as part of a like-minded, authentic Team eager to achieve goals.

Embrace challenges and the thrill of working in a vibrant and fast-paced industry.

Grow with our development plans and culture that allows you to further your career.

You Bring:

• Experience in food and beverage
• Experience with the O.S system
• Experience with stock management
• Experience with the GAAP System

What you’ll Do For The Brand:

• Ensure uniforms are adhered to and in accordance with the dress code.
• Ensure that you look presentable to the Customers as you are the face of the company and need to present a professional image. 
• Ensure the bar area is neat and tidy prior to opening. Ensure that the same standard is kept during service times to ensure that the service area is always neat and tidy. Ensure the service area is cleaned before Customers are seated.
• Prepare stock requisition the night before but no later than an hour before opening time. Identify fast-selling items and increase requisition and consider relevant trends, busy periods/events that might increase stock requirements.
• Ensure fridges are always sufficiently stocked and ensure stock rotation.
• Ensure float is correct.
• Greet Customers and thank guests, always acting in a pro-active and positive manner
• Show interest to the Customer/Punter, pay attention when they speak and maintain eye contact during
• Present menus to Customers/Punters and answer questions about menu Advise on daily specials and make recommendations upon request.
• Communicate in a clear and professional manner and address the Customer in a respectful manner.
• Serve orders i.e. beverages/snacks or food timeously. Check with Customers to ensure they are enjoying their beverages or meals and take action to correct any problems.
• Take beverage/food orders as soon as the Customer/Punter is seated. Ensure beverage order is taken within five minutes after the menu is presented and food/snack orders are placed if requested. If required, check Customer identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages should the Customer appear to be under-aged.
• Write the orders on order slips to ensure the correct order is recorded. After receiving the order, immediately enter the order onto POS (GAAP) to ensure the order is generated.
• Follow up on food delays from the kitchen, advising Customers/Punters on delays and regularly communicating the status of the order. 
• Ensure Customer/Punter complaints are dealt with Record all complaints in the complaint log and communicate all complaints to F&B Supervisor.
• Collect payments from Customers either by cash or card and correctly record the Thank the Customer/Punter for the tip. Any voids to be authorized by the F&B Supervisor.
• Reconciliation of all sales and cash/credit card payments to ensure that all monies are accounted The Bartender is accountable for all the sales recorded under their account during the shift.
• Print generic stock sheets of actual stock count names and codes. Count stock and sign next to changes with F&B Disclose all breakages and wastage to F&B Supervisor.
• Ensure that all personal food and beverage purchases are signed off by F&B Supervisor and are checked once received to Ensure that the VIP security gets the signed slip for the purchases before leaving the premises.
• Ensure the service area is clean and tidy in preparations for the next shift. 
• Ensure that internal procedures are adhered to.
• Any ad hoc duties that might be required.

You will bring to the Team:

• Good communication and interpersonal skills
• Excellent Customer service skills
• Demonstrates a high level of integrity, trustworthiness, and reliability
• Portray strong attention to detail, whilst maintaining efficiency
• Must have a strong sense of accountability

go to method of application »

Job Description

Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.

We have an amazing opportunity for a Social Media Specialist - Foundation. Do you think you have what it takes to be our newest Purple Star?

The Social Media Specialist will be responsible for maintaining and growing organic and paid strategies that will execute targets in driving website traffic and brand awareness for the Hollywoodbets Brand. 

With Hollywoodbets You Will:

Innovate and create as part of a like-minded, authentic Team eager to achieve goals.

Embrace challenges and the thrill of working in a vibrant and fast-paced industry.

Grow with our development plans and culture that allows you to further your career.

You Bring:

• Valid Driver’s License
• 3 – 5 Years Social Media Experience
• Copywriting and Paid Social Media skills
• Social Media Strategy Skills

A Bonus To Have:

• Diploma or Degree qualification in a related field of study.

What You’ll Do For The Brand:

• Design social media strategies to achieve marketing targets
• Create and manage paid campaigns on Facebook, Twitter, LinkedIn, Instagram and YouTube
• Work closely with the social media team to ensure the execution of organic and paid strategies
• Manage, create and publish original, high quality content
• Administer all company social media accounts ensuring up-to-date content
• Liaise with writers, designers and social media team to ensure content is informative and appealing
• Collaborate with Marketing and Product teams to create social hype regarding new product launches and betting markets
• Facilitate client-company communication (meet with clients and suppliers and ensure strategies are communicated and executed to the social media team)
• Prepare weekly and monthly reports on social media, web traffic and ROI
• Measure the success of marketing campaigns on social media and use reporting tools to support this function
• Conduct competitor analysis reports
• Monitor SEO and user engagement and suggest content optimization
• Communicate with industry professionals via social media to create a strong network
• Train internal teams to integrate and maintain a cohesive social media strategy
• Stay up-to-date with new digital technologies and social media best practices
• Apply strategic intent towards creating market leading trends for the Hollywoodbets Brand and Gambling Industry
• Ability to work overtime and on weekends

What You’ll Bring To The Team:

• Ability to follow process in order to ensure high quality output
• Must be able to plan effectively and efficiently in order to meet deadlines.
• Ability to plan a clear course of action in order to achieve goals
• Approaches own work with dedication and high sense of responsibility.
• Administration and time management skills
• Understands the mobile betting application and functionality
• Understands the internet betting platform

go to method of application »

Job Description

Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.

We have an amazing opportunity for a Senior Team Leader in our Hendrina Branch. Do you think you have what it takes to be our newest Purple Star?

The successful candidate will be responsible for managing the Branch to achieve the business objectives in accordance with the Regional and Retail Operations strategy.

With Hollywoodbets You Will:

Innovate and create as part of a like-minded, authentic Team eager to achieve goals.

Embrace challenges and the thrill of working in a vibrant and fast-paced industry.

Grow with our development plans and culture that allows you to further your career.

You Bring:

• 1 year in a management capacity or managerial experience.

A Bonus To Have:

• Relevant Diploma, Degree or NQF 4 Learnership.
• Valid driver’s license.
• 1 year sales management experience.
• 1 year cash management experience.
• 1 year within the Gaming or Betting industry.

What You’ll Do For The Brand:

Branch growth

• To manage the achievement of targets and branch growth in accordance with operational procedures.

Branch Administration and Cost Management

• Manage branch cost and budget to ensure maximum profitability and manage monthly expenses.
• Cash management within the branch according to defined processes, procedures and minimize risks, theft and fraud.
• Ensure daily banking schedules are submitted to the Area Manager.
• Ensure adherence to credit card administration and EFT policies where applicable.
• Senior Team Leaders must send an email notifying the Branch, Regional Manager and Cash Management Department of the shortage.
• Recovery process must be managed in line with processes and procedures.
• Manage branch stock control to ensure that there is sufficient supply (although not over/under).
• Ensure that a stock taking is done weekly and account for stock shortages.
• Manage all security aspects in the branch.

Branch Appearance

• Ensure that the branch is always neat and tidy according to Hollywood standards.
• Ensure that the facilities are well maintained and in working condition.

Branch reporting

• Ensure that daily newsflashes provide a high level overview of the operations for the day.
• Ensure weekly/monthly reporting on branch performance based on stakes, number of bets per type of bet, branch budget and costs and growth plans as well as high risk and compliance issues.

Customer Experience

• Ensure superior customer service and customer experience.
• Pro-actively address customer complaints and ensure customer feedback is positive.
• Build strong relationships with regular customers and punters.
• Create a customer centric culture within the branch and drive the philosophy of “service with a smile” at all times.

Compliance

• Ensure compliance with company, legislative and legal requirements.
• More specifically, ensure compliance with Gambling Board requirements.
• Compliance and adherence to company's internal control policy, Compliance to the Code of Ethics and escalate fraudulent activities.
• Ensure that there is a registered FICA officer on site at all times during operating hours and compliance posters are displayed.

Communication

• Manage communication within the branch to ensure that all communication that should be disseminated to team members is in fact being communicated and team members are aware of key business campaigns, business updates and marketing campaigns.
• Ensure that the correct lines of communication is followed at all times and that timeous feedback is provided to support office when information is requested.

People Management

• Manage team member rosters/schedules and ensure the branch is adequately staffed taking into account busy periods, events and operational requirements.
• Ensure staff attendance and behaviour is manage with the directive of the Area Manager.
• Identify training and development areas and address interventions with the Area manager.
• Ensure all new take on documentation is submitted timeously to the Human Resources department.

Values

• Actively promote the Hollywood values.
• Live the values and lead as an example to the team.
• If the Branch has LPMs, responsible for management thereof.
• If the Branch has F&B facilities/RD facilities/support office teams/training facilities, ensure a close working relationship with these divisions.
• Work closely with the Branch Manager/Senior Team Leader and suggest areas of improvement to ensure that the Branch attracts and retains guests.
• Must be available 24/7 in case of emergencies.

What You’ll Bring To The Team:

• Good communication and Interpersonal skills.
• Excellent planning, organisational and time management skills.
• Strong attention to detail and the ability to show initiative at all times.
• High ethical standards and must be reliable at all times.
• Impressive people management and reporting skills.

go to method of application »

Job Description

Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.

We have an amazing opportunity for a Team Leader. Do you think you have what it takes to be our newest Purple Star?

The successful candidate will be responsible for managing the Branch to achieve the business objectives in accordance with the Regional and Retail Operations strategy

With Hollywoodbets You Will:

Innovate and create as part of a like-minded, authentic Team eager to achieve goals.

Embrace challenges and the thrill of working in a vibrant and fast-paced industry.

Grow with our development plans and culture that allows you to further your career.

A Bonus To Have:

• 6 months within the Gaming or Betting industry.
• Relevant Diploma, Degree or NQF 4 Learnership.
• Valid driver’s license.
• 1-2 Years leadership experience.

What You Will Do For The Brand:

Branch growth

• To ensure achievement of targets within your areas in accordance with Branch budgets.
• Drive business results by creating an open dialog with your guests to educate them on all your Branch products.
• Ensure betting boards are updated timeously.
• Updating of memos, card changes, results and scratchings which occur throughout the day.
• Be knowledgeable on all game rules, odd and pay-outs.
• Team member must be knowledgeable of confirmation limits and to ensure to call the BSC department before laying a bet over the limit.
• Taking customer bets where applicable (A requirement in express Branches).
• Visiting outlets as per call

Cash administration

• Cash management within the Branch according to defined processes and procedures and minimize risks, theft and fraud.
• Educate team members on all FICA Compliance.
• Ensure daily banking schedules are submitted to the Branch Manager and Senior Team Leader.
• Ensure adherence to credit card administration and EFT policies where applicable.
• Ensure team members are issued with correct floats at the end of their shift.
• Interim checks must be done within the course of the day with Team Leader on duty.
• Ensure to reconcile by end of shift to the balance, which is reflected on the LPM, Admin and HIS report.
• Recovery process must be managed in line with processes and procedures.
• The correct process must be followed with lost ticket claims.
• Ensure the ticket number is received from the Helpline when processing the claim.
• Record the guest’s details and ID number to validate payment after 90 days.

Branch reporting

• Ensure that daily newsflashes provide a high-level overview of the operations for the day.
• Manage Branch stock control to ensure that there is sufficient supply (although not over and under).
• Ensure that a stock taking is done weekly and account for stock shortages.
• Team Leaders must send an email notifying the Branch Manager, Senior Team Leader and Cash Management Department of the shortage.

Security management

• Be aware of your surroundings when opening and closing the Branch.
• Ensure all security factors are adhered to when banking is conducted.
• Be aware where all panic buttons are placed within your Branch.
• Ensure all camera’s inside and outside the Branch are all in working order.
• Manage all security aspects in the Branch.
• The cashing up process must be conducted with the Branch doors closed with security monitoring the areas.

Branch appearance

• Ensure that the Branch is always neat and tidy according to Hollywood standards.
• Ensure that that facilities are well maintained and in good working condition.
• Comply with all procedures to prevent losses to the organisation, advising your Branch/Senior Team Leader promptly of any problems and malfunction with the terminals, equipment and resources (e.g. TV display of results, Off-line).

Compliance

• Compliance and adherence to company's internal control policy.
• Ensure compliance with company, legislative and legal requirements.
• More specifically, ensure compliance with Gambling Board requirements.
• Compliance to the code of ethics and escalate fraudulent activities.
• Ensure that there is a registered FICA officer on site at all times during operating hours and compliance posters are displayed.
• Ensure a manager with a license must always be on duty before a shift begins to ensure service is provided to guests.
• Ensure all team members are dressed in their correct Hollywood uniform when on duty.
• Credit bets are not allowed to be taken by any team member.
• Team members on duty are not allow to take personal bets within the Branch.
• Team members are not allowed to be behind the terminal counters when off duty.
• Team members on duty are not allowed to utilize the Limited pay-out machine. 

Communication

• Ensure all operational communication within the Branch is circulated to all team members.
• Ensure team members are aware of key business campaigns, business updates and marketing campaigns.
• Ensure that the correct lines of communication is followed at all times and that timeous feedback is provided to support office when information is requested.

People management

• Manage team member rosters and schedules and ensure the Branch is adequately staffed taking into account busy periods, events and operational requirements.
• Ensure staff attendance and behaviour is managed with the guidance from Branch Manager and Senior Team Leader.
• Ensure all new take recruitment documentation is submitted timeously to the Human Resources department.

Guest Service

• Ensure to provide good guest service by being friendly, helpful, polite and courteous at all times.
• Pro-actively address guest complaints and ensure guest feedback is positive.
• Build strong relationships with regular guests.
• Create a guest centric culture within the Branch and drive the philosophy of “service with a smile” at all times.

Values

• Actively promote the Hollywood values.
• Live the values and lead as an example to the team.
• If the Branch has LPMs, responsible for management thereof.
• If the Branch has F&B facilities, RD facilities, support office teams and training facilities, ensure a close working relationship with these divisions.
• Work closely with the Branch Manager and Senior Team Leader and suggest areas of improvement to ensure that the Branch attracts and retains guests.
• Must be available 24/7 in case of emergencies.

What You Will Bring To The Team:

• Good communication and Interpersonal skills.
• Excellent planning, organisational and time management skills.
• Strong attention to detail and the ability to show initiative at all times.
• High ethical standards and must be reliable at all times.
• Impressive people management and reporting skills.
• Impressive planning, organizational and time management
• Good knowledge of Marketing Management and Impressive presentation and facilitation
• Excellent knowledge of operating systems, Mobile TUV, Betting
• Demonstrates exceptional attention to detail.
• Strong People Management skills and problem-solving
• Good report writing skills (Verbal and written).

go to method of application »

Job Description

Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.

We have amazing opportunities for Housekeeper at our Emalahleni Branch. Do you think you have what it takes to be our newest Purple Stars?

The successful incumbent will be responsible for maintaining cleanliness and hygiene at the Office and ensuring the building is always in a clean and orderly condition.

With Hollywoodbets You Will:

Innovate and create as part of a like-minded, authentic Team eager to achieve goals.

Embrace challenges and the thrill of working in a vibrant and fast-paced industry.

Grow with our development plans and culture that allows you to further your career.

You Bring

• Housekeeping experience

A Bonus to have:

• Matric

What You’ll do for the Brand:

• Cleaner attired in Hollywood Uniform as per prescribed rules and regulations. Personal hygiene always maintained.
• Ensures work areas are clean and tidy prior to opening, during service and at closing times (this includes the inside and outside of the Branch, as well as the car Park area).
• Floors are swept and mopped, scrubbed, and/or vacuumed. Walls are cleaned. Refuse is gathered and disposed of. Bins are to be emptied, washed, or sanitized and replaced with refuse bags.
• Toilets are to be cleaned.
• Tables and counters, chairs, TV screens, furniture, lights, and machines and/or equipment is clean and wiped prior to team members commencing work.
• Ensures that service areas are neat and tidy during peak periods and quiet periods.
• Appropriate use of cleaning chemicals and cleaning detergents.
• Requests cleaning fluids and/or worn cleaning equipment e.g., mops/brooms/dusters from Branch Manager as and when required.
• Declares breakages to the Branch Manager.
• The cleaning of branch aircon filters weekly.
• Ensure that all tables & chairs in the Gaming areas are maintained – seat covers are monitored, and request replacements as needed.
• Table legs are adjusted to avoid wobbling, table tops and edges should be reported if refurbishing is required.

What You’ll Bring To The Team

• Good communication and interpersonal skills.
• Strong attention to detail.
• High level of integrity, trustworthiness & reliability.
• Portray strong attention to detail, whilst maintaining efficiency.
• Excellent customer service skills.
• Ability to take initiative whilst maintaining quality of work.