Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us
Altron Bytes Systems Integration (Altron BSI) is an end-to-end ICT service provider of consulting, implementation and outsourcing services, which are strategically aligned to fit for purpose, cost effective, and optimised for performance. We have a clear go-to-market in key industries covering: Financial Services; Telecommunications, Media & Entertain...
Read more about this company
Job Description
KEY RESPONSIBILITIES
Handling customer interactions
- Handle incoming calls.
- Manage incoming emails.
- Handling incoming chats.
- Manage Whatsapp channel.
- Make outbound calls.
- Handle all inbound & outbound customer interactions.
CORE RESPONSIBILITIES
Manage incoming customer interactions
- Answer incoming calls within SLA.
- Respond to emails, Live chats, and WhatsApp’s within SLA
- Log all interactions on internal CRM (OFBiz)
Manage outbound customer interactions
- Outbound calls to customers to provide feedback on queries.
- Courtesy calls to customers on service calls logged and other admin related matters.
- Complete customer surveys.
COMMUNICATIONS & WORKING RELATIONSHIPS:
Internal:
- NuPay Call Centre Team
- Delter Call Centre
- Account Managers
- Billing Department
- Sales Department
- Admin Department
- Business Support Department
Reasons for Interaction:
- Handover of duties or request assistance
- Assist with merchant queries.
- Assist with merchant queries.
- Assist with billing and settlement queries.
- Assist with Sales leads/queries.
- Assist with application queries.
- Assist with general product queries.
External:
Reasons for Interaction:
QUALIFICATIONS, EXPERIENCE, & SKILLS
Educational Qualifications:
- Matric is required.
- A+ / N+ or a similar technical qualification is required.
- SQL & Power BI is advantageous
Professional Qualifications
- Call Centre experience required.
- Customer service experience required.
- Financial Services experience will be an added advantage.
Years of Experience
- 1 – 2 Years Call Centre experience required
Other requirements
- Working knowledge of Banking systems or cash loan industry advantageous
- Fluency in English and one additional language is mandatory.
- Must be able to read, write and display high levels of interpretation and understanding.
- Other additional languages will be an advantage.
- Time management is essential.
- Strong oral and written communications skills.
- Must have an excellent telephone manner and customer service ethic.
- Organisational and prioritisation skills.
- Technology and system savvy.
- Basic computer & Microsoft Windows knowledge.
- Numeracy skills.
- Proven track record of being analytical.
- Ability to work in a fast-paced environment whilst still maintaining high levels of accuracy.
- Ability to maintain supreme levels of ethical behaviour and confidentiality.
- Ability to multi-task extensively.
- Ability to identify opportunities for improvement.
go to method of application »
Job Description
The marketing business partner is a marketing professional who partners with a specific GTM / business within Altron Digital Business to provide strategic marketing services and support as a strategic advisor and orchestrator, ensuring all relevant stakeholders collaborate and execute on a shared go-to-market strategy.
KEY RESPONSIBILITIES:
Strategic Marketing Business Partnering:
- Responsible for understanding the strategic goals and vision of the Go-To-Market / business area.
- Developing and executing marketing plans, programs and campaigns that align with the GTM / Business strategy using the frameworks, methodologies and tools from the Centre’s of Excellence (CoEs) and Shared Services functions.
- Engaging extensively with the Group Marketing CoE’s, Shared Services, and Altron Digital Business Partner Marketing CoE, Sales Operations / Enablement to plan, implement and measure the impact of the marketing campaigns.
- Performing market research (primary or secondary) to segment the market and establish buyer insight, identifying what opportunities, challenges and dynamics exist for the organization and its products
- Developing go-to-market strategies to bring products and solutions, that the GTM has defined in their planning, to market through campaigns
- Guiding, creating and delivering messaging and content to communicate value to the market
- Implementing and refining programs to drive the impact of marketing:
- Collaborating with the demand generation team to create and execute high-response campaigns
- Enabling direct sales teams
- Supporting account-based marketing (ABM) initiatives in Tier 1 and Tier 2 accounts
- Fostering customer loyalty, satisfaction, retention and growth through customer marketing and advocacy
- Applying technology and data to increase marketing reach, grow demand, streamline processes and make more informed decisions
- Managing the GTM allocated marketing budget to achieve business outcomes
Key Activities and Deliverables:
- Ensure campaign development is aligned with campaign process and governance and is aligned to GTM business strategy
- Develop marketing plans and lead always-on thematic campaigns that support the business objectives, increase awareness, engagement (leading to Sales), and loyalty
- Define target personas and identify their needs and preferences of the target audience to inform campaign messaging and content development
- Working with the Sales Operations / Enablement team to help Sales understand the value propositions and campaign plans to ensure successful follow-up
- Coordinating and managing marketing activities across various channels, such as digital, social media, events, webinars, etc, in collaboration with the Altron Digital Business and Group Marketing CoE’s and Shared Services
- Measuring and reporting (on defined metrics aligned to KPI’s) on the effectiveness and impact of marketing initiatives and providing insights and recommendations for improvement
- Manage campaigns on-time and on budget
External Parties and Relationship Management:
- Manage relationships with operational Heads and Business partners and act as a trusted advisor
COMMUNICATIONS & WORKING RELATIONSHIPS:
Internal:
- GTM Executives & Practice leaders
- Marketing leaders across the group
- Account Based Marketing CoE
- Group CoE’s and Shared Services
- Sales leaders (GTM & Key Account Management)
- Finance Business Partners
Reasons for Interaction:
- GTM business strategy review and co-creation of a marketing strategy and quarterly plans.
- Marketing plans collaboration.
- Input to ABM plans
- Briefing of campaigns and initiatives to fulfil marketing plans
- Sales enablement and collaboration on marketing plans
- Review of GTM marketing budget tracking, spend and allocations.
External:
- Consultants and Service Providers
Reasons for Interaction:
- Work with consultants and Service Providers
QUALIFICATIONS, EXPERIENCE, & SKILLS:
Educational Qualifications:
- A bachelor’s degree in marketing, business, or a related field or at least 10 year’s experience
- An MBA advantageous
Professional Qualifications:
- Any related Chartered Institute of Marketing qualifications advantageous
Years of Experience:
- At least 8+ years of business-to-business marketing experience within an IT business, preferably in a partner or business marketing role.
Other requirements
- Proven track record of building successful marketing plans and campaigns
- Superb stakeholder engagement skills and excellent verbal and written communication skills that enable communication around complex ideas succinctly and in a compelling way
- Strong analytical and critical thinking skills
- Building and cultivating cross functional relationships both internally and externally
- Strategic thinking, driving campaigns, value propositions and managing multiple projects
- Ability to manage multiple marketing projects simultaneously, on time and on budget
- Knowledge of the B2B IT services sales cycle and partner ecosystems
- Ability to work independently and within teams
- Ability to identify opportunities for improvement
- Ability to work in a fast paced environment and under pressure
Behavioural Competencies –
The incumbent is required to have demonstrated the following competencies:
- Delivery: Translates business objectives into practical, prioritised and organised action plans; ensures plans are quickly and successfully implemented. Makes effective use of resources when executing; ensures processes are in place to achieve outcomes aligned to operational excellence standards.
- Teaming: Communicates ideas, information and business objectives effectively and persuasively, resulting in desired actions/outcomes. Promotes, collaboration information sharing and learning within and across team member’s boundaries. Focuses on ensuring stakeholder satisfaction by building mutually beneficial relationships with stakeholders.
- Customer Focus: Investigates and takes action to meet customers’ current and future needs.
- Action Oriented: Pursues work with energy, drive, and a strong accomplishment orientation
- Dealing with Ambiguity: Works effectively in situations involving uncertainty or lack of information, and responds flexibly to change.
- Integrity and Trustworthiness: Behaves according to high ethical business principles and values.
- Drive for Results: Continually focuses on achieving positive, concrete results contributing to the company’s business success.
- Communication Skills: Writes, speaks, and presents information effectively and persuasively across communication settings.
- Innovation: Generating innovative / creative solutions in work situations; trying different and novel ways to deal with work problems and opportunities.
go to method of application »
Job Description
Altron Systems Integration is a leading provider of cutting-edge Networking solutions. We are seeking a highly motivated and experienced Networking Sales Specialist to join our dynamic team, who will play a key role in driving sales growth, building client relationships, and promoting our innovative Networking technologies and services.
Responsibilities:
- Identify and target key clients for Networking solutions
- Develop and maintain strong relationships with clients, understanding their specific needs and providing tailored solutions
- Collaborate with internal teams to customize offerings and ensure seamless service delivery
- Meet and exceed sales targets through strategic planning and effective sales techniques
- Stay updated on industry trends, emerging technologies, and competitor offerings
- Prepare and deliver compelling sales presentations to potential clients
- Negotiate contracts and close sales deals, ensuring mutual satisfaction
Qualifications and experience requirements:
- 5 + years of experience with proven track record in sales, specifically in Networking services or related technology solutions
- Deep understanding of Networking technologies, virtualization, cloud services, and related IT infrastructure (Huawei /Cisco)
- Experience in managing multiple stakeholders and projects
- Customer-Centric
- Sense of ownership and pride in your performance and its impact on company’s success
- Critical thinker and problem-solving skills
- Team player
- Good time-management skills
- Bachelor’s degree in business, Sales, or related field (or equivalent work experience)
- Excellent communication, negotiation, and presentation skills
- Strong analytical and problem-solving abilities
- Ability to work independently and collaboratively in a team environment
- Results-driven mindset with a focus on customer satisfaction
go to method of application »
Job Description
The Team Lead and Solution Specialist role is a critical sales role partnering closely with a mid-sized but growing GTM within Altron Digital Business. The role has two core responsibilities, Team Lead for the sales structure and direct Solution Sales ownership for specific accounts with an expected time allocation of 25/75 respectively
KEY RESPONSIBILITIES:
- The Team Lead (25% time allocation) aspect of the role will be responsible for leading a small number of sellers ensuring they meet their numbers and run a professional business, in line with the expectations set out at the beginning of the year by the Sales Execution team
- The team lead will be responsible for maintaining the business rhythm which includes, but not limited to, holding sales meetings, guiding, and coaching the sellers on their top deals and growth plans for the business and ensuring the relevant reporting is completed on time
- All the relevant activity must result in the team achieving its targets for the FY annually
- The Solutions Sales Specialist component of the role will be a direct sales function and will require the solution specialist to partner closely with the KAMs in the Tier 1 and Tier 2 accounts, mapping out the opportunity and building a plan to win net-new and renewal business in the relevant areas
- In the Tier 3 accounts the Solution Specialist will own the responsibility to meet with new prospects and existing Altron customers to determine their needs aligned with the Altron Digital Business Specialised Solutions products and services
- In both situations the role will be expected to drive the opportunity with clients/prospects to develop and implement cost-effective and efficient solutions including the provision of ongoing support and maintenance of our products and services
- These products include but are not limited to; Genesys Cloud and Zailab Omni-channel contact centre solutions, Datavoice Voice Recorders and Quality Management solutions as well as Infobip digital channel CX solutions
COMMUNICATIONS & WORKING RELATIONSHIPS:
Internal:
- All business stakeholders
- All GTMs and Group
- MDs from other OpCo’s
- Enablers
Reasons for Interaction:
- Align to business objectives
- Collaboration
- Ideation and planning
- Support, guidance and managing risk
External:
Reasons for Interaction:
- Materials and products from vendors
- Upselling, innovation for new product and service
QUALIFICATIONS, EXPERIENCE, & SKILLS:
Educational Qualifications:
Professional Qualifications:
Experience:
- A minimum of 8 years direct enterprise sales experience in the CX space is required and or 5 Years experience as a sales manager in a similar technology - this requirement is mandatory and candidates without the relevant experience will not be considered
- As a Solutions Sales Specialist, you must be able to communicate the technical details and capabilities of products to clients and demonstrate how the offering will meet the client's needs
- You must possess presentation skills and be adept at relationship-building, negotiation, and communication, meeting and exceeding sales goals and objectives is a must
- Some technical background and functional knowledge of each product and service and its respective capabilities are also necessary
- Strong business acumen with the ability to create and execute strategic plans
- Exceptional leadership and team management skills
- Excellent communication and interpersonal abilities to collaborate effectively across departments
- Analytical and data-driven decision-making
- A deep understanding of the industry and market dynamics
Other requirements:
- Good written and verbal communications skills
- Strategy Development
- Budget management
- Relationship Management
- Business and Strategic acumen
Behavioural Competencies:
The incumbent is required to have demonstrated the following competencies:
- Creative, strategic problem solving
- Can play an advisory role to senior leaders
- Is able to operate at a senior level
- Is approachable, demonstrates leadership qualities with a desire to help junior team members grow in the function and organisation
- Active listener
go to method of application »
Job Description
- candidates must have experience in tracking industry. the candidate will carry out the Fitments, repairs, maintenance on Netstar products
Education
- National Certificate Level 4 (N4) / Grade 12 (Required)
go to method of application »
Job Description
- Candidates must have a valid matric certificate and experience in the vehicle tracking industry. This position requires the candidate to carry out fitments, repairs and maintenance on all Netstar products.
go to method of application »
Job Description
We are looking for skilled developers who enjoy interacting directly with customers,. With proven ability in analyzing, designing, configuring, implementing, and integrating Workforce Management solutions. In addition, conduct training for WFM customers on solutions implemented and provide after sales support. Support to the sales team for new deals and demonstrations.
- Design and plan WFM systems for clients
- Integrate WFM system with customers systems
- Implement WFM system for customers
- Conduct Training for WFM customers and internal requirements
- Project closure and debrief
- Ability to collaborate with clients, identify engagement follow-on opportunities, and a strong desire to excel
- To provide mentorship to colleagues
Educational Qualifications:
- Advantageous · Tertiary IT qualification (Certificate / Diploma / Degree) · HR qualification (Certificate / Diploma / Degree)
- Microsoft certifications
Experience:
- At least 3 - 5 years’ experience in system integration and networking
- Minimum 1 years’ experience working with programming and scripting languages
- Experience in web-based technology
- SQL Reporting and Integration are an added advantage
- PC application software experience (MS Office Suite)
- Time and Labour management system experience
- Extensive experience implementing or supporting enterprise software applications and hardware used in web environments
- Preparing functional and technical solution design documents and “Configuring” and delivering the solution to the customer
- Experience with requirement gathering solution design and implementation
- Prior experience in supporting functional testing, integration testing and UAT
- Microsoft operating systems and SQL database systems experience
- Dell Boomi experience (preferred)
- Other requirements:
- Must be willing to travel, locally and internationally to customer sites
- Must have own vehicle and driver’s license
go to method of application »
Job Description
We are looking for skilled developers who enjoy interacting directly with customers,. With proven ability in analyzing, designing, configuring, implementing, and integrating Workforce Management solutions. In addition, conduct training for WFM customers on solutions implemented and provide after sales support. Support to the sales team for new deals and demonstrations.
- Design and plan WFM systems for clients
- Integrate WFM system with customers systems
- Implement WFM system for customers
- Conduct Training for WFM customers and internal requirements
- Project closure and debrief
- Ability to collaborate with clients, identify engagement follow-on opportunities, and a strong desire to excel
- To provide mentorship to colleagues
Educational Qualifications:
- Advantageous · Tertiary IT qualification (Certificate / Diploma / Degree) · HR qualification (Certificate / Diploma / Degree)
- Microsoft certifications
Experience:
- At least 3 - 5 years’ experience in system integration and networking
- Minimum 1 years’ experience working with programming and scripting languages
- Experience in web-based technology
- SQL Reporting and Integration are an added advantage
- PC application software experience (MS Office Suite)
- Time and Labour management system experience
- Extensive experience implementing or supporting enterprise software applications and hardware used in web environments
- Preparing functional and technical solution design documents and “Configuring” and delivering the solution to the customer
- Experience with requirement gathering solution design and implementation
- Prior experience in supporting functional testing, integration testing and UAT
- Microsoft operating systems and SQL database systems experience
- Dell Boomi experience (preferred)
- Other requirements:
- Must be willing to travel, locally and internationally to customer sites
- Must have own vehicle and driver’s license
go to method of application »
Job Description
Knowledge and skills
- Good knowledge of motor vehicle electric/electronic and alarm/immobilizer systems.
- Installation of SVR units
- Installation of Fleet Management units
- Repair of SVR and Fleet Management products
- Installation/maintenance of Cameras
- Installation/maintenance 2-way Radio
- Good administration skills for correct Job Card completion
- Excellent planning and organizing ability
- Attention to detail
- Excellent decision making and problem-solving ability
- High levels of integrity
- Ability to work under pressure
- Special requirements
- Good understanding of specialized Fleet Management system fitments
- Knowledge of yellow equipment vehicles
- Knowledge of forklifts
- Own reliable cell phone is essential
- Grade 12 / Matric qualification
- 5 years of technical experience
- Valid driver’s license
- Computer literate compulsory
Education
- National Certificate Level 4 (N4) / Grade 12 (Required)
go to method of application »
Job Description
KEY RESPONSIBILITIES:
- Sales consultant
- Target driven and able to compete within a high-performance sale environment.
- Achieving monthly sales and fitment targets aligned with business.
- Achieving monthly KPIs
- Maintaining 100% quality and compliance on all contractual calls
- Strong objection-handling skills
- Ability to communicate in English
Multilingual in African and Afrikaans languages (advantageous)
Qualifications
Experience
- 1 - 2 years’ experience in an outbound sales contact centre
- Proven track record in a sales/retentions position.
- Must be flexible to work/be available on weekends & after hours if necessary.
- Must be flexible to working different shift times if necessary
go to method of application »
Job Description
- Providing technical support to petroleum sites
- Troubleshooting and resolving software and hardware issues on the site
- Providing remote support
- Programming and managing of pump access tags
- Handling after hours calls on the weekends and working shifts on a rotational basis ( 07:00AM - 16:00 PM, 08:00 AM - 17:00 PM & 10:00 AM - 19:00 PM, also 07:00 AM - 13:00 PM Weekend )
- Tracking and managing the progress of all open calls and making sure the calls are attended to within SLA ( Service
Level Agreement )
- · Handling escalation and queries from account managers
- Working a on Hybrid module, 3 days in the office
Work Experience
- 2 - 4 years in the IT Environment
Education
- Matric or equivalent
- IT related qualification
Education
- National Certificate Level 4 (N4) / Grade 12 (Required), National Diploma: Technology Education
go to method of application »
Job Description
DELIVER EFFICIENT AND EFFECTIVE CUSTOMER DELIVERY SERVICE:
- Carefully assess and prioritise all incoming calls;
- Ensure all IMO’s are fulfilled in the required time frame
- Build and retain strong and scalable inter-personal relationships with relevant Service Account Manager
- Ensure monthly PM’s are moved to regions for execution
- Ensure the successful execution on all quote calls within the required timeframe (excluding QAPP status)
- Ensure daily system syncs between Astea and customer systems
- Ensure the successful billing of all closed Service Orders
- Ensure data integrity on all closed Service Orders
- Ensure SLA corrections are actioned on a daily basis within the required time intervals.
- Escalate internally all SLA concerns within Operations to the Regional Customer Service Manager
- Become the subject matter expert on assigned accounts and associated service management principles
- Ensure sound knowledge of Customer Account Plan and services section of the contract
- Fulfil the role as the “go to” person for any Service Level Agreement queries on the nominated account.
- Ensure the successful performance of direct reports, timeously correcting poor performance
- Ensure on-going improvement in the training and development of direct reports
- Review ISO policies and procedures on an on-going basis to ensure that these are in line with the current requirements of our business and are operationally fit.
- Manage departmental budget and ensure that ensure that expenses are within budget.
Educational Qualifications:
- Matric or NQF equivalent
- Service Management qualification
Years of Experience
- 3 years relevant service management and operational experience within the IT industry
- Sound knowledge of service management principles and procedures
- Understanding of project management
- Sound knowledge of ITIL principles and ISO standards
Other requirements
- Financial acumen
- Business acumen
- Analytical Skills
- Excellent communication skills
- Computer Literacy (PowerPoint, Word, Outlook & Advanced Excel skills)
- Reporting Skills
- Presentation skills
Core Competencies
- Attention to detail
- Analytical & Critical Thinking
- Strategic Execution
- Conflict Management
- Customer Service Orientation
- Managing Change
- Managing teams
- Initiative & Drive
- Commitment to accuracy & quality
- Functional Planning
- High standards of Integrity
- Decision Making
- Strong individual personality
- Self confidence
- Problem Analysis
- Perseverance
- Delegation and Control
Education
go to method of application »
Job Description
The CX Engineer is responsible for the configuration, implementation, operation, and upgrading of CX software systems and associated physical and virtual peripheral components/systems.
Responsibilities
The CX Engineer utilizes software that manages solutions applications not only to guarantee performance to Genesys / CX software environments but also to better orchestrate and automate the provisioning of resources. Exercises considerable latitude in determining objectives and approaches to assignments.
The CX Engineer will provide delivery of existing and new capabilities and solutions across the CX portfolio. This role will be responsible for the analysis, planning, evaluation, implementation, and validation of innovative CX solutions.
Main Duties / Key Accountabilities:
- Perform 2nd / 3rd Genesys / CX platform support as part of existing and new SLAs
- Provide effective and efficient customer service (customer satisfaction, queries, and complaints to be resolved)
- Ensure calls are resolved within SLAs
- Execution of operational support tasks as part of a team of Engineers.
- Be a point of technical contact to provide high-quality consultancy for CX solutions to customers
- Design, create and/or troubleshoot and support CX products
- Develop, maintain, implement, and support complex CX solutions involving web services
- Contribute to the solution architectural design, amongst other disaster recovery and high availability
- Ensure complex solutions and integration projects are implemented successfully
- Automation of deployment and migration tasks
- Conducting technical Knowledge Transfer sessions for members of customer teams and for internal teams
- Contribute to the CX solutions switchovers to the production state
- Adhere to development practices and coding principles and perform Proof of concepts as needed
- Integrating Cloud with IVR, IVA, Routing, eServices, VOC, RM solutions (like Salesforce, MS Dynamics) and WFM systems
- Configuring and integrating Softphones, Call and Screen recordings and Quality Management systems
- Analytical, communication, organizational and problem-solving skills support existing and new CX customers
- Working with Cloud Technologies, Cloud Foundry, AWS, etc.
- Constant monitoring of systems
- Collect logs related to customer-affecting issues and investigate the possible root cause. Incident resolution and reporting
- Continuous refinement of system checks
- Take part in technical training sessions with all technical staff as and when needed
- Provide technical input during client meetings
- Liaise with Vendors on technical issues
- To develop and update the Site File for each client regarding the CX solutions correctly filled to the relevant business directory in accordance with corporate governance
- Maintaining system configuration and other system-related documentation
- Introduce automation into manual processes
- Respond speedily to emails or voicemails
- Quality communications all to staff
- Early warnings for potential problems/events
- Standby
Requirements: Education, Training and Experience
- Matric and/or Technical diploma with a Telecommunication background
- General IT knowledge
- Knowledge of Windows Server, XP, Windows 7, and general desktop support issues
- 1-5 or more years of Genesys Engage and Cloud experience
- 1-5 years of general IT and Call Centre experience
- Genesys / AWS / Infobip certifications
- Strong experience in Genesys / AWS / CX Solutions
- Experience in communications with customer representatives.
- Be able to understand and analyze business needs to develop, design and deploy solutions.
- Familiarity with implementation and release management.
- Excellent soft skills – communication, teamwork, time management, stress management, and organisational skills, as well as a successful history of communication with customers
- Demonstrated technical problem-solving skills and ability to troubleshoot challenging configurations.
Personal Attributes and Skills Required
- Ideally the candidate should have excellent communication skills and be able to handle difficult clients
- Attention to detail and strong problem-solving skills
Knowledge of any one or more of the following would be beneficial:
- Server experience
- Telephony MIS and PBX
Onsite customer support Cape Town
- Must be able to work Mondays to Fridays at the customer site in Cape Town
go to method of application »
Job Description
- Monitor the status of the allocated debtor’s book on a daily basis.
- Prevent the allocated book from aging and take corrective action where required.
- Achieve and exceed monthly targets set with regards to aging and cash to be collected.
- Ensure cash collections on or before due date
- Ensure that credit notes, journals and EFT's are correct before submitting to Supervisor for approval.
- Ensure that all necessary steps have been taken before an account is handed over to legal department.
- Identify and resolve problem accounts
- Resolve customer queries within 24 hours
- Take responsibility for allocated debtors book
- Effective time management to ensure all clients contacted monthly
- Make effective and sufficient electronic notes regarding customer contact
- Maintain account information on system – Matching of databases to ensure accurate billing and payments
- Contact arrears customers and collect outstanding debt
- Ensure all payments received by month end
- Confirm and correct customer detail where applicable
- Ensure correct and timeous payment allocations on accounts
- Correct/accurate completion of documents - i.e. Credit/Debit notes, EFT's, journals and legal handover
- Liaise with other departments to ensure correction/adjustments on accounts
- Professional and courteous service/assistance to customers (internal & external)
go to method of application »
Job Description
- Main focus will be the installation, repair, maintenance and programming of tracking devices into vehicles / assets.
Key Responsibilities:
- Proper and sufficient communication with clients (Internal and external)
- Quality Installations and Repairs of Netstar tracking and fleet management devices
- Adhering to Company Policies and procedures at all times
- Managing of Company property entrusted – Example: ToT vehicle; Laptop; Tools…
- Problem solving by use of technical skills
- Daily Admin duties
- Proper handling of job cases by use of electronic device (Mobitech)
- Time keeping
- Monthly stock take and upkeep of stock
Education
- National Certificate Level 4 (N4) / Grade 12
Method of Application
Use the link(s) below to apply on company website.
Build your CV for free. Download in different templates.
Gmail
Yahoomail