HR Roles at World Health Organization

Job description

OBJECTIVESOF THE PROGRAMME

The objectives of the HumanResources Management Unit are to carry out in an efficient and timely manner,for the WHO Regional Office for Africa (AFR) and offices and sub/offices in 47countries in the African region, all activities related to both strategic andoperational workforce planning, staff/management relations, the development,implementation and assessment of integrated talent management strategies andpractices that support the achievements of short, medium and long-termobjectives as set out in the MTSP and operational work plans.

PURPOSEOF THE POSITION

• To support the implementation of staffdevelopment and learning (SDL) activities within the African Region and toprovide advice, guidance and support to managers and staff for PerformanceManagement and Development (PMD) activities.
• Descriptionof Duties
• Liaises with SubjectMatter Experts to coordinate the delivery of expert training sessions
• Supports the deliveryof the AFRO Induction Program
• Supports the LearningFocal Point Network through regular communications and responding to adhocrequests
• Provides logisticalsupport to the planning and delivery of training through the:
• Administrationof learning activities in ilearn
• Creationof WebEx sessions
• Roombooking
• Managementof attendance in ilearn
• Reporting– attendance and evaluation
• Createsthe monthly HTML SDL newsletter
• Managesthe SDL SharePoint Site
• Providesadhoc ilearn support to staff
• Providesadministrative support for the UN Language Proficiency Exam
• ValidatesStudy Leave requests for processing
• Initiatememos in DocuShare
• Actsas back up for HR Officer: Staff Development and Learning as required
• Actsas PMDS support back up
• Performother duties as required.

Requiredqualifications

Education

Essential: Completion ofsecondary school.

Desirable: Specificeducation in Human Resources and / or Learning and Development

Experience

• Essential: Eight (8) years ofexperience in Human Resources in a learning and development role with knowledgeof general administrative and HR Policy theory and procedures.
• Desirable: Experience designingand delivering training and briefing sessions. Experience administeringLearning Management Systems

Skills

Work requires maintaining up to date knowledge on any changes to Staff Regulations and Rules as well as standard operating procedures. The incumbent is also expected to maintain computer skills including skills expertise in the Global Management System, to the standard of the Organization by self-study or in-house training. Knowledge of WHO rules, regulations, policies and practices would be an asset.

Computer literacy, Excellent word skills, Powerpoint, WebEx

WHOCompetencies

• Communication
• Producing results
• Fostering integration and teamwork
• Moving forward in a changing environment
• Useof Language Skills
• Essential: Excellent knowledge of English or French
• Desirable: Good working knowledge of theother language.

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Job description

Grade P3

Contractual Arrangement Fixed-Term Appointment

Contract duration Two Years

OBJECTIVESOF THE PROGRAMME

The objectives of the HumanResources Management Unit are to carry out in an efficient and timely manner,for the WHO Regional Office for Africa (AFR) and offices and sub/offices in 47countries in the African region, all activities related to both strategic andoperational workforce planning, staff/management relations, the development,implementation and assessment of integrated talent management strategies andpractices that support the achievements of short, medium and long-termobjectives as set out in the MTSP and operational work plans.

Purpose of the Position

To support the implementation of staff development and learning (SDL)activities within the African Region and to provide advice, guidance andsupport to managers and staff for Performance Management and Development (PMD)activities.

Descriptionof Duties

• Provides secretariatsupport to the AFRO Learning Committee and, based on committee recommendations,develops and implements the overall strategy for staff development and learningin the African Region.
• Guides the AFROLearning Focal Point (LFP) network to identify and collate staff developmentand learning needs across the region, and supports the LFP network, throughtraining of trainers, to facilitate the delivery essential learning activitiesin Regional Office Clusters and Country Offices.
• Conducts LearningNeeds Analysis across the region
• Liaises with the WHOCareer Development and Learning team and supports the implementation ofrequired global learning initiatives.
• Administers the WHOLearning Management System for the Region including learning management,elearning development and publication, targeting of learning and reporting.
• Monitors, evaluatesand reports on implemented SDL activities.
• Supports the developmentof elearning programs using Articulate Storyline.
• Manages the financialresources allocated to staff development and learning in the Region.
• Provides advice,guidance and training for Performance Management and Development (PMD)activities
• Reports, at keyperiods in the PMD cycle, to Country Offices and Clusters on completion ratesfor mandatory PMD activities.
• Perform other dutiesas required.

Requiredqualifications

Education

• Essential: First university degree in human resources management, public orbusiness administration, psychology, organisational development, social scienceor related field.
• Desirable: Masters level qualification in a related area

Experience

• Essential: Five years of experience in planning, developing, organising, conductingand evaluating staff development activities, in an international setting and/ormulticultural environment.
• Desirable: Experience in the implementation and management of a LearningManagement System.
• Experiencedesigning and developing elearning

Skills

• Ability to conceptualise anddevelop Staff Development and Learning strategies.
• Excellent knowledge ofinstructional design and facilitation techniques.
• Ability to provide advice andguidance to managers and staff on the Performance Management and Developmentprocess.
• Computer literacy.
• Experience using ArticulateStoryline, WebEx and Cornerstone (or other Learning Management System software)desirable.

WHOCompetencies

• Producing results
• Teamwork
• Communication
• Moving forward in a changing environment
• Respecting and promoting individual andcultural differences

Use of Language Skills

• Essential: Excellent knowledge of English or French and a good working knowledge ofthe other.
• Desirable: Knowledge of Portuguese is desirable.

REMUNERATION

WHO salaries forstaff in the Professional category are calculated in US dollars. Theremuneration for the above position comprises an annual base salary starting atUSD 58,583 (subject to mandatory deductions for pension contributions andhealth insurance, as applicable), a variable post adjustment, which reflectsthe cost of living in a particular duty station. Other benefits include 30 daysof annual leave, allowances for dependent family members, home leave, and aneducation grant for dependent children.

Additionalinformation

This vacancy notice may be used to fill othersimilar positions at the same grade level

Only candidates under serious considerationwill be contacted.

A written test may be used as a form ofscreening.

In the event that your candidature isretained for an interview, you will be required to provide, in advance, ascanned copy of the degree(s)/diploma(s)/certificate(s) required for thisposition. WHO only considers higher educational qualifications obtained from aninstitution accredited/recognized in the World Higher Education Database(WHED), a list updated by the International Association of Universities(IAU)/United Nations Educational, Scientific and Cultural Organization(UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professionalcertificates may not appear in the WHED and will require individual review.