Available Jobs at Sun International

Job Purpose

• The Finance Administration Clerk will be responsible to provide financial administrative support to the department and to ensure the seamless implementation and consistent delivery of transactional services provided by the department to its stakeholders including the compiling, capturing, auditing and reconciling of hospitality data in food and beverage and hotel room operations with the Micros and Opera system on a daily basis for reporting and verification purposes, in line with policies and procedures and service level agreements.

Key Performance Areas

• Opera interface: Check that hospitality revenue has been correctly interfaced and balances to IFS daily
• Reconcile all cash, credit card, charges etc. from Hotel/Cash-up to accounts in IFS
• Collaborate with relevant departments on the property to Identify, investigate, and resolve any discrepancies
• Balance General Ledger to Opera, and ensure all back-up documents are accurately sourced as necessary.
• Conduct quality assurance on the back-up documentation, escalating any variances and errors identified
• Reconcile cash and cash equivalents between cash up and Micros. Investigate and escalate any variances with management.
• Reconcile all revenue generated from the bars and restaurants on a daily basis, escalating any variances with management
• Conduct checks on cash up reports against micros point sales to make sure that all bartenders have banked their proceeds at cash up and report bartenders who did not bank their sales proceeds to the line managers for further investigation
• Facilitate the banking of daily revenues generated by the bars and restaurants at the end of each shift.
• Notify payroll department of shortages/tips so that they can be recovered/paid
• Balance General Ledger to Micros / statements / and source support documents as necessary.
• Check that floor supervisors are following stock control procedures as per the specific functional areas.
• Checks the stock sheets prepared by supervisors for all shortages accumulated in the bar, ensuring that these are correctly charged to the bartenders.
• Compile reports highlighting all anomalies picked up in order for management to take remedial action.
• Check daily stock sheets prepared by supervisors for accuracy and completeness in line with SOP to eliminate the risk of rolling stock.
• Input purchase sheets onto IFS and generate an IFS requisition of F&B stock
• Receive purchase orders received onto IFS (Does not physically receive and sign for the goods, only captures onto IFS)
• Scan in invoices received and saves file for finance creditors clerk to attach to invoices in IFS
• Books customer orders to F&B outlets on IFS
• Prints our orders received from F&B outlets off IFS
• Pulls IFS reports on goods received and short deliveries
• Perform General filing duties
• Prepare a daily bartenders’ shortages report and forward to Payroll
• Verify and capture 10, 20 and 30 days stock counts in line with SOPs
• Check that credit card machines are functioning properly in all outlets, escalating any concerns that cannot be resolved
• Report weekly on the running of the inventory group for a specific areas / outlets (including problems entailed stock shortages etc.)

Requirements

Education

• Grade 12
• Certificate in cost management, stock control

Experience

• Finance administration is an advantage

Skills and Knowledge

Skills and competencies

• Problem-solving
• Developing relationships
• Checking skills / Attention to detail
• Working with information (agreements, laws, regulations, statistics)
• Reviewing / evaluating information and data
• Clerical Administration skills
• Analytical skills
• Technical proficiency competencies
• English verbal communication skills
• Numerical skills (calculations)
• Cash / credit transaction knowledge
• Detect fraudulent currency
• FICA threshold and suspicious transaction reporting
• Basic computer skills

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Job Purpose

• The Warehouse Assistant will be responsible to move and transfer stock within and from the warehouse to various outlets across the complex to ensure sufficient stock levels in line with operational requirements, and according to Company standards and regulations

Key Performance Areas

Stock Transfers

• Get picking list from the stock controller and issue the goods as per Standard Operating Procedures
• Pack stock on arrival and assist with stock rotation- ensuring old goods are in front to be picked first
• Move and transfer stock within and from the warehouse to various outlets on the complex
• Store stock in line with safety standards
• Clean storage areas and equipment
• Participate in stock takes on a monthly basis and recounts when necessary
• Report on obsolete stock

Requirements

Education

• Minimum Grade 10

Work conditions and special requirements

• Physically able to work and stand for long periods of time
• Physically able to move heavy stock

Scope and limits of the job

• Physically move and transfer stock between the warehouse and multiple outlets within the business unit

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Description

• The Food and Beverage Training Facilitator is responsible for planning, preparing, delivering and reporting on training sessions to newly recruited Casual Employees assigned to a specific short-term project.
• The primary focus of this role is to ensure that these employees are equipped with the essential skills and competencies required to provide exceptional customer service in line with Sun International standards

Requirements

Key Outputs

• Deliver comprehensive training on Food & Beverage Service fundamentals, including guest reception, seating protocols, order-taking procedures, and kitchen coordination.
• Facilitate engaging classroom discussions while educating participants on the use of basic service equipment and standard service styles.
• Conduct training sessions in a fun, interactive, and conversational manner to enhance learning engagement.
• Instruct on best practices for hygiene and health in line with industry standards.
• Facilitate soft skills development, including grooming, professional appearance, and both verbal and non-verbal communication.
• Uphold high standards of teaching and learning to ensure professional practice and training quality.
• Emphasize the critical role of exceptional customer service and care in all areas of hospitality.
• Share industry best practices across various topics to enhance participants knowledge, broaden their skill sets, and support well-rounded professional development.
• Prepare and provide training reports on the training interventions.

Minimum Experience:

• 3-5 years of experience as a Trainer within a Hospitality environment
• Proven track record in facilitating soft skills, process, and product training
• Experience in new hire (onboarding) training and upskilling interventions

Qualifications:

• Degree or Diploma in Hospitality field
• Formal qualification in Training is an added advantage
• Matric / Grade 12 (essential)
• Computer literacy: Proficient in MS Office (PowerPoint, Word, Excel, Outlook)
• Strong command of English (written and verbal)

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Description

• Responsible to be the frontline customer service point in facilitating the play of casino tables games whilst providing exceptional service on the floor in accordance with company standards and gaming regulations.

Requirements

• Grade 12 or equivalent national qualification in gaming operations
• Meet the requirements of a gaming license
• Ability to work shifts
• Work in a smoking environment
• Previous experience in a customer facing role
• Demonstrated competence in all requirements (including an ability to deal blackjack, Baccarat, Poker and roulette)

TECHNICAL SKILLS

• English verbal communication skills
• Numerical skills (calculations of large numbers)
• Deal tables games including Roulette / Blackjack
• Use Gaming Tables equipment – chip handling, chipping machines, Shuffling machines
• Betting procedures
• Compliance procedures and regulations
• Basic responsible gambling principles
• Basic computer skills

Core & Personal behavioural competencies

• Problem Solving
• Collecting information
• Dealing with Customers
• Handling Conflict
• Attention to detail
• Following Instructions
• Emotional resitance
• Honesty in handling cash

Preferred Personality Traits

• Presentable, Positive, Team player, Service oriented, Energetic, Passionate, Friendly, Entertaining and able to create a fun environment for guests, Confident, professional