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  • Posted: Jul 19, 2022
    Deadline: Not specified
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    Imagine a world where people live healthier, more enhanced and protected lives… A world in which each organisation is a powerful influencer and responsible corporate citizen, committed to being a force for social good. As a leading innovator in healthcare, wellness, insurance, investments, financial and life planning, Discovery works ceaselessly to...
    Read more about this company

     

    Delivery Manager

    Key Purpose

    • Provide the means for the Carrier to engagement with Vitality Group from a Systems perspective. Ensure systems delivery to the Partner Market is accomplished.

    Areas of responsibility may include but not limited to:

    • SDLC Execution: Management of all activities within the SDLC including:
    • Size, forecast, capacitate, plan, monitor, report and control all aspects of the SDLC
    • Scheduling and prioritization of tasks and resources
    • Coordinate: Build, Test, Deliver, Fix, Change Requests across multiple teams (external, outsourced, offshore teams, and onshore)
    • Issue Resolution: Ensure that Project milestones are met through active issue resolution, timeous escalations and direct management of the resources
    • Lead and manage the project resources. Mentor and guide the project team where required
    • Plan, monitor and report on software delivery – Success is measured on delivery against project plans
    • Guide solutions towards VG V1 design – Minimum CRs against V1 design
    • Develop high performing teams – High quality delivery on time
    • Ensure quality systems delivery to the Partner Market  - Production issues are measured Management
    • Meet project goals and objectives within the overall scope, time frame, cost, quality, standards and SLA
    • Capacity management: delegation of tasks, review of execution, and providing feedback to team members.
    • Manage vendors: capacity, work allocations, quality, cost and SLAs. 
    • Issue management: Resolution, escalation and prevention of issues. Remove impediments to the effective functioning of the development team
    • Prioritization: Participating and enabling the business Prioritization process along with the product owner.
    • Risk Management and Escalations: Management of risks to the delivery timelines with appropriate escalations
    • Communication: of project progress to management and project stakeholders.
    • Continuous Improvement: Report on the quality of project output on completion of the project and input into the processes to ensure better, more efficient execution in the future.
    • Manage IT Relationship with Partner Market
    • Ensure client satisfaction in IT, systems delivery, and platform - Measure through  client satisfaction, Balance Scorecard and level of Escalations.
    • Manages the relationship with Business Applications owners
    • Chair or attend the relevant forums, planning, organizing, resource management, project documentation, timeline and deliverable management

    Personal Attributes and Skills

    • Communicates effectively
    • Values Driven
    • Optimistic
    • Learns on the Fly
    • Resilient
    • Instils Trust
    • People Savvy
    • Drives Results
    • Problem Solver

    Education and Experience

    Education:

    • Degree in Information Systems or equivalent

    Experience:

    • Lead: 5 or more years management of software development projects.  Development experience is an advantage.  Understand Software development principles. 
    • Manager: 8 or more years
    • Divisional Manager: 12 or more years
    • Deputy General Manager: 15 or more years

    Knowledge:

    • Software development principles, Project Management, People focused. Logical Thinker,  Proactive in approach to planning, Risk Mitigation, Solution Driven, Consulting
    • Negotiation skills, ITIL services Framework

    go to method of application »

    Development Manager

    Key Purpose
    Acts a techincal owner of a set of applications. Managing relationships with Business Product owners and ensures that business objectives are reflected in the techincal processes which they manage. Managing a team of IT specialists, specifically resourcing and scheduling in the SDLC Processes. Managing a set of projects (potentially across teams). Ensuring that the applications remain adaptive temerging client needs in its lifetime.

    Areas of responsibility may include but not limited to

    • Delivery and Support of Specific Applications
    • Client Relationship Management & Networking
    • Ensuring alignment tbusiness requirements
    • Building trust with clients by displaying managerial competence
    • Understanding business requirements, business strategy and direction, risks and impact
    • Participating in client forums (MANCO, planning/strategy sessions, reporting)
    • Acting as consultant tinternal and external clients
    • Interfacing tother teams where required
    • Project/Delivery Management
    • Management of activities within the SDLC (Acting as process owner)
    • Participating and enabling the business prioritisation process
    • Scheduling and prioritising tasks and resources
    • Capacity management
    • Project budget tracking and management
    • Taking ownership of production issues and driving tresolution
    • Adherence tQuality, Standards, SLA’s and SDLC standards
    • Human Capital Management
    • Team management
    • Capacity planning
    • Driving skills development
    • Mentoring/Coaching of team members
    • Recruitment, conflict management, creating a welcoming environment
    • Performance management
    • Contribute tHealth Systems Strategy
    • Contribution tHealth Systems and Clinical Systems Strategy
    • Technical Direction
    • MANCO

    Personal Attributes and Skills

    • Great stakeholder management
    • Passion for delivery and quality
    • Time Management
    • Innovative/Creative thinking
    • Tenacity and Urgency
    • Communication (Written, Verbal and Listening)
    • Results Orientated
    • Change Readiness
    • Influential Leader

    Education and Experience

    • Tertiary Degree (B. Engineer, B.Com, BSC)
    • 3-5 years’ experience in software development for large commercial entities or has demonstrated leadership capabilities
    • Must have managed a software development team
    • Project Management experience
    • Solution Architecture
    • Software Development and Testing
    • SDLC (Agile experience would be advantageous), ITIL (Incident, change, Release, Problem Management)

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    Administrator (Senior)

    Key Purpose

    The position is responsible for the day-to-day administration within the Retirement Funds business unit. This is a core administration function and the incumbent would be required to holistically manage and control a portfolio of different Retirement Fund disciplines, for example scheme installations, monthly contribution reconciliation, investment option, special rule registration, section 14, section 27 and section 28 processes.

    The incumbent must ensure that processes and procedures are implemented, maintained and improved. The incumbent needs to ensure operational activity is conducted within regulatory frameworks, accurately, effectively and efficiently. The incumbent must ensure that he/she has the knowledge, skills, tools and competencies required to perform the required job within service level agreements.

    The incumbent must have an appetite to be part of a growing new business unit, continuous improvement, able to adapt to change easily and play a role in change management within the team, challenge the status quo, inspire and motivate others. The incumbent will continually review existing processes and procedures in order to ensure the delivery of committed services to the Umbrella Funds Clients.

    Areas of responsibility may include but not limited to

    • Processing of all daily and monthly transactional activity within agreed service levels.
    • Performing QA function for document verification where necessary.
    • User Acceptance Testing (UAT) as and when required.
    • Ensure that day to day administration is accurate, compliant and abreast with regulatory frameworks such as, Pension Funds Act, Tax Act, Rules of the Discovery Life Umbrella Pension and Provident Funds, Participating employer special rules.
    • Ensures delivery of key operational attributes such as data completeness and data quality.
    • Dealing with queries from internal stakeholders, communicate effectively with clients to resolve queries and escalations, ensure client expectations are met.
    • Prepare management and client report for submission to superiors.
    • Dealing with escalated calls or queries from internal stakeholders, communicate effectively with clients to resolve queries and escalations, ensure client expectations are met.
    • Develop and maintain excellent business relations with internal and external brokers.
    • Assistance to the Team Manager to ensure effective managing of projects.
    • The incumbent is the Subject Matter Expert in Retirement Fund areas under management. Produces new ideas, approaches or insights. Produces range of solutions to problems and do root cause analysis. Effective decision-making by “out of the box” thinking and weighing up risks involved.

    Personal Attributes

    • Leading and Supervising
    • Planning & Organizing skills
    • Working with People - Communication
    • Persuading and Influencing
    • Adhering to Principles and Values – Self management
    • Delivering Results and Meeting Customer Expectations
    • Coping with Pressure and Setbacks
    • Relating and Networking
    • Teamwork and analytical skills
    • Communication
    • Problem solving
    • Initiative and enterprise
    • Learning
    • Technology

    Education and Experience

    • Matric - essential
    • 3 - 5 years Employee Benefits, Retirement Funds, Umbrella Fund experience – Essential
    • NQF level 5 or similar is advantageous
    • Relevant Industry Qualifications – Wealth Management, Introduction to Retirement Funds – Advantageous
    • MS Office - Advanced Excel skills, Accounting, Investments, People management, operational processes and process mapping. Retirement Fund and Umbrella Fund operations.
    • Full compliance and legislative universe relating to employee benefits, FAIS and Umbrella Funds.

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    BI Analyst Developer-Amplify Health

    The Business Intelligence (BI) Analyst/Developer is responsible for building, implementing and supporting Microsoft BI solutions. The right individual will possess experience in all stages of BI project work (requirements and logical design, physical design, implementation, testing and deployment). The BI Analyst/Developer should have a firm grasp of BI implementation methodologies and will have had in-depth experience with the Microsoft BI Azure Stack (Azure Data factory, Synapse analytics, Gen2 data lake).

    What you will do?

    • The BI Analyst/Developer should understand and have expertise in the various technologies needed to implement End to End BI solutions
    • The developer must have experience with the Microsoft BI stack and exposure to other technologies is a plus (R, Python, and Hadoop).
    • Interact with Business Analysts and End Users to establish information needs
    • Interact with systems analysts, architects and development managers to understand source structures and information
    • Conduct data analysis, data profiling and data modeling
    • Writing functional and technical specifications, process flows and source-to-target mappings
    • Develop SSAS tabular models through working closely with stakeholders in an agile methodology
    • Develop visualization dashboards using data story telling methods

    What skills do you need?

    Qualifications and experience

    • Matric
    • Related Bachelor’s degree
    • Microsoft data management and analytics BI certification, advantageous
    • 5+ years Business Intelligence experience
    • 5+ years of database design or integration experience with SQL Server databases

    Technical Skills:

    • Relational Database and SQL Language
    • Power BI, Power Pivot, M, T-SQL,PL SQL, DAX
    • Extraction, Transformation and Loading (ETL) (Azure data factory)
    • Data Warehouse / Solution Design
    • Dimensional Modeling (Kimball Methodology)
    • SSAS Tabular Development (Microsoft SSAS and DAX, M)
    • Understand and have expertise in the various technologies needed to implement Microsoft BI solution
    • Experience with the Microsoft BI stack and exposure to other technologies is a plus (Python, R)
    • Analysis and Communication Skills
    • Data gathering, research and analytical abilities so as to develop insightful conclusions and generate solutions to address user needs
    • Create written communication materials that effectively summarize findings and support recommendations
    • Direct quality assurance and user acceptance testing (Unit and UAT)

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    JAVA Developer (Senior)

    Key Purpose

    Designs, develops, and optimises Java applications to enable a continuous deployment approach. Follows approved life cycle methodologies, creates design documents, writes code and performs unit and functional testing of software. Contributes to the overall architecture, standards and CICD strategy of the group, acts as an SME specifically around the quality and delivery of microservices.

    Areas of responsibility may include but not limited to

    • Work closely with DevOps team to understand the Deployment configuration and mechanisms used to build, package and render a deployable unit that contains the necessary dependencies.
    • Work with Architecture team on framework design/upgrades and implementation
    • Work with developers on enhancing unit test frameworks and implement contract testing.
    • Implement the designed solutions in the required development language (typically Java) using a continuous deployment approach
    • Testing the quality of produced software thoroughly through participation in code reviews, the use of static code analysis tools, creation and execution of unit tests, functional regression tests, load tests and stress tests and evaluating the results of performance metrics collected on the software.
    • Participate in feasibility studies, proof of concepts, JAD sessions, estimation and costing sessions, evaluate and review programming methods, tools and standards, etc.
    • Provide solutions in the form of service optimisation and decoupling or expand and contract practices
    • Prepare the necessary technical documentation including payload definitions, class diagrams, activity diagrams, ERDs, operational and support documentation, etc
    • Driving the skills development of team members, coaching of team members for performance and coaching on career development, recruitment, staff training, performance management, etc

    Personal Attributes and Skills

    Behavioral Skills

    • Stress Management
    • Time management and prioritization
    • Creativeness
    • Learning orientation
    • Negotiation skills
    • Innovation
    • Bias for action
    • Teamwork and co-operation

    Technical Skills

    • In depth working knowledge of Java language features
    • High standards for delivery
    • Solution Architecture
    • Structured and analytical problem solver
    • Process Mapping
    • Software testing pack design, functional testing
    • Clean code thinking
    • Coaching and mentor to junior teammates
    • Understanding of DevOps and Agile principles

    Other

    • Overtime may be required from time to time
    • Standby is required on a rotational cycle

    Education and Experience

    Required:

    • Matric
    • B.Sc. Computer Science or Informatics Degree

    Experience:

    • 6  years’ experience developing Java applications

    Knowledge:

    • Extensive experience working with Java
    • Solid understanding of Object Orientated programming fundamentals
    • Needs to have a high-level understanding of the common frameworks in the Java technology stack
    • Extensive knowledge of design patterns and the ability to recognize and apply them
    • Spring
    • Hibernate
    • Junit
    • SOA
    • Microservices
    • Docker
    • Data Modelling
    • UML
    • SQL
    • SoapUI (SOAP) / REST client (JSON)
    • Architectural Styles
    • Kafka
    • Zookeeper
    • Zuul
    • Eureka
    • Obsidian
    • Elasticsearch
    • Kibana
    • FluentD

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    Change Manager

    Job Purpose

    The Change Manager facilitates a people centred change management approach across strategic projects run by the Discovery People Strategic Portfolio Management Office. This role fits within the Strategic Portfolio Management Office within Discovery People. Ensures the new experiences and ways of working are people centric, aligned to the Employee Value Proposition and People vision of becoming a world class People function. Creates an effective change management; communication and training strategy that enhances stakeholder relationships, enables adoption, value on investment and business integration. Builds capability within the People Centres of Excellence and business HR teams to create a long-term change strategy to embed and integrate changes seamlessly into business.

     Key Outcomes may include but are not limited to:

    • Drives a human centric change model by establishing a change vision or approach to help improve morale and lower resistance to new initiatives.
    • Drives the change agenda at strategic levels of the organisation.
    • Creates and implements a change plan for the duration of the project and executes aligned activities with internal stakeholders.
    • Supports Business Owners to develop and implement change management plans and activities within their respective business areas.
    • Assesses the change impact of strategic initiatives and aligns the change strategy and plans to support the strategic initiatives. Assesses key moments that matter across the initiative to ensure a great user journey across impacted personas.
    • Facilitates user experience workshops or feedback to influence the solution design
    • Creates a change management strategy to enable stakeholders to run their own change management efforts.
    • Applies a structured change management methodology and directs change management activities for Discovery People
    • Develops and drives communication framework including templates, formats and style.
    • Creates a communication roadmap and events calendar for the project.
    • Defines and manages effective channels for communication.
    • Creates and implements a communication plan for key priority projects and aligns it to the communication strategy and roadmap.
    • Provides support to the internal stakeholders in the execution of communication plans.
    • Ensures that the business remains well informed by managing annual events calendar, monthly team briefings, town halls, newsletters, online platforms while closely adhering to the corporate identity.
    • Develops strong working relationships to get a good understanding of all activities going on, establish key priorities and identify any communication gaps that need to be addressed.
    • Develops new and imaginative ways of communication both internal and to external stakeholders.
    • Ensures that communication is tailored for the target audiences.
    • Provides support to Business Owners with the preparation of presentations and materials as required.
    • Drives engagement networks to spread messages and to help embed Discovery People initiatives.
    • Oversees and QAs training for new initiatives development by the Training lead. Works with business owners to update training material for business as usual training.
    • Designs and implements surveys with feedback and recommendations.
    • Ensures that the communication and change management strategy promotes a strong service and client-centric culture.
    • Measure and report in change adoption, user experience and value on investment

    Work Experience

    • At least 5 to 10 years’ experience facilitating, driving and guiding change management initiatives in a large corporate.

    Education / Qualifications / Accreditations with Professional Body

    • A Bachelor’s Degree
    • Qualification in Change Management
    • Qualification in Project Management

    Technical Skills or Knowledge

    • Change Management Methodology
    • Project Management Methodology
    • Knowledge and understanding of human behaviour

    Personal Attributes or Competency Profile

    • Values Driven
    • Optimistic
    • Learns on the Fly
    • Resilient
    • Instils trust
    • People Savvy
    • Drives Results
    • Problem Solver

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    Traffic manager - Discovery Marketing Video team

    Key purpose

    The traffic manager’s role is to ensure that all video briefs, projects and video assets are managed and coordinated effectively between the Discovery Marketing Video team and internal clients. These include the brand, social media, reputation management, and digital marketing teams. The traffic manager must ensure that all video suppliers and freelancers are briefed, that project plans and deadlines are met, and that internal clients are updated on the progress of briefs.

    Below are examples of the traffic manager’s areas of responsibility.

    • Ensuring that operations run smoothly
    • Creating detailed schedules, setting deadlines and milestones at each stage of the project, and making sure that work is distributed efficiently to the respective internal teams
    • Managing the number of briefs submitted to the video team, and ensuring all internal clients are kept up to date on the status of ongoing briefs
    • Working with the video lead, suppliers and internal clients to plan production timelines according to deadlines
    • Managing job files between internal clients, the video lead and suppliers to ensure reverts and feedback are provided at each milestone point
    • Ensuring video stand-up meetings occur, new video briefs are allocated according to the video type, requirement and deadlines, and updates are provided on existing briefs
    • Ensuring all quotes and invoices are processed according to project and brief timelines
    • Presenting a weekly project update to the internal video team on the week’s agenda and production workflow.
    • Ensuring continuous improvement and professional development
    • Fostering an environment conducive to cross-functional skills transfer by integrating and harnessing team specialities and talent
    • Cultivating an environment where creativity and innovation are encouraged and providing necessary guidance, coaching and support in this regard
    • Maintaining up-to-date professional and technical knowledge and keeping abreast of industry trends
    • Contributing to team success by ensuring team commitment and cohesion, valuing individual contributions and showing respect for others
    • Respecting diversity and encouraging an environment that values inclusivity
    • Building and managing operational relationships with internal stakeholders
    • Interfacing with internal teams and colleagues to ensure best-in-class video assets that support marketing and communication objectives
    • Providing expert guidance to colleagues on industry best practice
    • Participating in meetings and forums to share knowledge, encourage innovation and manage complexities
    • Using client feedback to inform service-delivery improvements

    Competencies

    • Strong client liaison skills
    • Ability to cultivate strong relationships
    • Detail oriented and methodical
    • Ability to work well under pressure and handle multiple deadlines
    • Excellent interpersonal skills 
    • Ability to work well in a team 

    Education and experience

    • Agency experience in a traffic coordination role (3 to 5 years)
    • Video production experience an advantage 
    • Project management experience and skills an advantage
    • Video production or film qualification an advantage
    • Understanding of video marketing practices an advantage

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    Discovery - Marketing Content Specialist - Health (Fixed term contract - 6 months)

    Key Purpose

    The content specialist is responsible for creating compelling thought leadership, brand and social media content for the Discovery Health brand portfolio. In this role, the content specialist plays a key role in various editorial and project teams to deliver content of a high quality to communicate important health and industry information, as well as to enhance the reputation and brand of Discovery Health. The content specialist will create and deliver content for a variety of channels, including social media (LinkedIn, Facebook, Instagram and Twitter), newsletter and email campaigns, media releases and fact sheets, video scripts, webinar planning and website updates. This role requires extensive planning, collaboration and coordination in various cross-functional teams

    As the content lead for the Discovery Health portfolio, areas of responsibility include the following, but are not limited to:

    • Meeting with editorial and project teams on Discovery Health to brainstorm and develop content ideas for all media channels
    • Identify unique content opportunities in line with the key messages and priorities as stipulated by business
    • Identify opportunities for content that will be suitable and relevant for a media audience
    • Collaborate with a broader team to identify opportunities that will build the thought leadership position of experts and leaders in the business
    • Research and develop content for various executive LinkedIn profiles
    • Identify opportunities where data insights from business can be leveraged in content
    • Conduct interviews with a wide range of internal and external stakeholders to produce content according to client briefs
    • Develop and manage content plans according to content and marketing strategies
    • Develop content in various forms, including, press releases, opinion pieces, website content, media responses and reports 
    • Ensure that all content is consistent across various channels 
    • Develop content for landing pages and drive traffic to these pages 
    • Play an advisory and consulting role to the Brand and PR teams 
    • Project manage large content project when required 
    • Work with and provide support to the Head of social media on social media content for the Health brand 
    • Approach content in an integrated manner to repurpose content from PR, brand teams as well as Technical Marketing 
    • Work with various internal and external stakeholders, including clients and suppliers 
    • Manage briefs for video and photography shoots, as well as design agencies 
    • Ensures continuous improvement and professional development
    • Fosters an environment conducive to cross-functional skills transfer and integrates and harnesses team specialities and talent.
    • Cultivates an environment where creativity and innovation are encouraged and provides necessary guidance, coaching and support in this regard.
    • Maintains up to date professional and technical knowledge and keeps abreast of industry trends
    • Contributes to team success by ensuring team commitment and cohesion; values individual contributions and shows respect for others.
    • Respects diversity and encourages an environment that values inclusivity.
    • Builds and manages operational relationships with Internal Stakeholders
    • Interfaces with senior business colleagues to contribute to brand or communication strategy.
    • Researches local and international trends and business enablers and makes recommendations to content and editorial plans and strategies
    • Provides expert guidance to colleagues on industry best practice.
    • Participates in meetings and forums to share knowledge, encourage innovation and manage complexities.
    • Uses customer feedback to inform service delivery improvements.

    Competencies

    • Excellent writing and proofreading skills  
    • Must understand and have the ability to build strong content plans and campaigns targeted at various audiences 
    • Ability to develop content for Search Engine Optimisation (SEO) 
    • Ability to engage with senior management within the organisation 
    • Ability to translate complex concepts into engaging and simple content 
    • Ability to understand the voice of the organisation and adapt the tone of the content to the audience 
    • Project management experience and skills 
    • Attention to detail 
    • Excellent interpersonal skills 
    • Ability to work well in a team 
    • Ability to work under pressure and meet deadlines 

    Education and Experience

    • Matric and writing skills training 
    • Appropriate tertiary qualification (degree with marketing, communication, or language components) 
    • Minimum 5 – 8 years’ experience (PR, editorial, social media, communication, or agency experience) 
    • Digital marketing and social media experience 
    • Healthcare and health industry knowledge and writing experience 

    go to method of application »

    Administrator

    Job Description

    • Assisting clients with queries and servicing requests on their Health policies with required SLA. Identifying sales opportunities.Answering inbound calls timeously and making required outbound call
    • Managing all queries through to resolution
    • Co-ordination of own administration
    • Identifying sales opportunities
    • Maintaining accurate details and statistics of all queries

    Key purpose

    • The successful candidate will be responsible for the administration and support services for the sales call center.

    Key Outputs

    The successful applicant will responsible for but not limited to the following broad job functions:

    • Administration and support for the sales team to ensure sales are activated
    • Capturing sales information accurately
    •  Meeting deadlines to ensure the activation of new business sales timeously
    • Maintaining accurate details and statistics of all querie.
    • Personal attributes and skills
    • Takes initiatives and works under own direction
    • Adapts to the team and works well in team environment
    • Easily establishes good relationships with people
    • Writes and speaks fluently, clearly, correctly and convincingly
    • Expresses opinions, information and ket points of argument clearly and avoids unnecessary use of jargon or complicated language
    • Develops job and product knowledge and expertise through continual professional development
    • Demonstrates an understanding of how one issue may be part of a much larger system
    • Produces a range of solutions to problems
    • Manages time effectively and works strategically to realize organisational goals
    • Focuses on customer needs and satisfaction
    • Follows policies and procedures
    • Works productively in a pressurized environment

    Qualification & Experience

    • At least 2-3 years’ experience in a Health servicing or sales environment in an outbound or Inbound environment.
    • Matric
    • Excellent Communication skills
    • Good Excel and Word skills

    go to method of application »

    IT Auditor

    Key Performance Area

    Strategic:

    • Assist in attending to management queries.
    • Build / maintain relationships with the Discovery companies and other Assurance Providers:
    • Discovery Invest, Life, Group Life, Insure, Corporate, Health, Vitality RSA, Vitality Group, Vitality Health, Vitality Life, External Audit.
    • Technical

    Knowledgeable in:

    • IT General Controls
    • Application Controls
    • Technical Infrastructure
    • Project and Programme Management
    • Cyber and Information Security
    • Data Assurance, Data Analytics, continuous auditing via Computer Assisted Auditing Techniques (CAATs): advantageous

    Operational:

    • Perform audits in line with Audit Methodology.
    • Assist in defining scope and approach of audits.
    • Prepare Letter of Engagement, Audit Planning Memorandum (APM), system descriptions, walkthroughs, process flow diagrams, risks and controls matrix (RACM), test procedures and address review notes where applicable.
    • Prepare finalised working papers and evidence for all components of work, as per standards set in the Audit Methodology.
    • Ensure that working papers are appropriate and include: Objective, Risk, Controls, Tests, Results, Conclusion and supporting documents.
    • Prepare the draft report which includes criteria, detailed findings, root cause, potential consequences, recommendations and management actions.
    • Complete action plans on file.
    • Provide feedback to Audit Manager regarding progress on activities.
    • Advise Audit Manager immediately of any problems experienced on audit section.
    • Assigned work is completed on time and within budget.
    • Completion of time-sheets on a weekly basis.
    • Request feedback from business management (client satisfaction survey).
    • Escalate cases where feedback is not received.

    Follow-ups:

    • Follow up on outstanding audit issues and management actions.
    • Preparation of follow-up progress reports.

    Development:

    • Self-development: studying, attending courses, external courses, e-Learnings.
    • Present training to the IT audit team.
    • Completion of mini-appraisals
    • Schedule meetings with Audit Manager for the combined review of mini appraisals.

    General:

    • Stay up-to-date with Internal Audit profession Information Technology developments and industry developments.
    • Ongoing development and improvement of audit methodology.
    • Travel if required.

    Qualification:

    • As a guideline, the following qualifications are recommended:
    • B Degree or equivalent (and relevant) qualification (with Computer Science / Computer Auditing / Information Systems / Auditing as majors)
    • CISA / CISM / CRISC / CGIT (one or more of the afore mentioned are advisable)

    Experience:

    • 2+ years audit experience.
    • IT General Control Reviews.
    • Application control reviews.
    • Experience with regards to the following would be deemed as an advantage (and could be required for career progression):
    • Internal controls
    • Risk management framework (COSO)
    • IT General Control reviews
    • Application Control reviews
    • Corporate and IT governance
    • IT Infrastructure technical knowledge (reviewing of databases and operating systems)
    • CAATs / data analytics
    • Cyber and information security
    • Computer literacy
    • The following would be deemed as an advantage (and would be required for career progression):
    • Studying towards or in possession of relevant Bachelors or Honours Degree
    • Financial Services experience

    Competencies: 

    • Analytical Thinking Ability: ability to split a task or problem into its component parts and use these in a logical and systematic manner to reveal all the implications of the consequences of situations
    • Communication Skills: able to communicate clearly both verbally and in writing. 
    • Relationships: building relationships with auditees, business and external auditors.
    • Reporting Skills: ability to consolidate information and compile reports reflecting the necessary relevant information. 

    Method of Application

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