Job Vacancies at TFG (The Foschini Group)

Responsibilities:  

• Driving turnover to ensure achievement of targets 
• Controlling expenses 
• Managing stock losses to ensure shrinkage is in line with the Company standard 
• People management, including recruitment, development of staff, employee relations, performance management 
• Executing in-store merchandising strategy and standards 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers 

Qualifications: 

• A Grade 12 qualification 
• A minimum of 3 years retail or admin experience 

Skills: 

• Have an interest in fashion 
• A passion for excellent Customer services and sales environment  
• Previous Retail Management experience 
• Figure and admin orientated 
• Organised and thorough 
• An excellent leader and business manager 
• Profit and turnover driven 
• Able to manage risk within the store 
• The ability to communicate and persuade effectively at all levels 
• Ability to show initiative and be resourceful 
• Ability to source and implement effective solutions in a fast-paced environment 
• Customer Service Delivery 
• Office Systems 
• Policy & Procedures 
• Strategic Sales Planning 
• Managing the Sales Process 
• Customer Value Management 

Competencies and behaviours for success:  

• Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. 
• Effectively building formal and informal relationship networks inside and outside the organization. 
• Building strong customer relationships and delivering customer-centric solutions. 
• Making good and timely decisions that keep the organization moving forward. 
• Anticipating and adopting innovations in business-building digital and technology applications. 
• Creating a climate where people are motivated to do their best to help the organization achieve its objectives. 
• Making good and timely decisions that keep the organization moving forward. 
• Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. 
• Developing people to meet both their career goals and the organization’s goals. 
• Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement. 
• Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder. 
• Providing direction, delegating, and removing obstacles to get work done. 
• Creating a climate where people are motivated to do their best to help the organization achieve its objectives. 
• Holding self and others accountable to meet commitments. 
• Good verbal/ written communication skills and good organizational skills 
• Strong organizational and planning skills 
• The ability to multi-task in a fast-paced environment 
• The ability to work independently 
• The ability to take initiative 
• A high level of attention to detail

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Responsibilities:  

• Implement in-store VM execution 
• Be in touch with latest Fashion Trends 
• Adhere to housing and trend guidelines 
• Manage the visual elements and ensure world-class standards 
• Plan and prioritize visual activities 
• Implement adequate control systems to manage VM standards 
• Deliver a great Customer Brand Experience 
• Manage Assets & Expenses 

Qualifications: 

• A Matric Certificate. 
• Visual merchandise experience (essential) 
• Retail experience 

Skills: 

• Excellent communication skills 
• Your ability to persuade and influence 
• Sound business acumen 
• Passion to be a part of a leading fashion brand 
• Competencies and behaviours for success:
• Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. 
• Effectively building formal and informal relationship networks inside and outside the organization. 
• Building strong customer relationships and delivering customer-centric solutions. 
• Making good and timely decisions that keep the organization moving forward. 
• Anticipating and adopting innovations in business-building digital and technology applications. 
• Creating a climate where people are motivated to do their best to help the organization achieve its objectives. 
• Making good and timely decisions that keep the organization moving forward. 
• Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. 
• Good verbal/ written communication skills and good organisational skills 
• Strong organizational and planning skills 
• The ability to multi-task in a fast-paced environment 
• The ability to work independently 
• The ability to take initiative 
• A high level of attention to detail 

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Responsibilities:  

• Being an ambassador for our brand and offering amazing Customer experience. 
• Exceed Customer expectations by identifying and providing them with the best possible solutions. 
• Actively keeping track of sales performance against target. 
• Selling a diverse product range and keeping up to date with the latest décor and fashion trends. 
• Searching out opportunities for making new sales. 
• Assist with replenishing of stock to ensure the store is ready for our customers at all times. 

Qualifications: 

• Grade 12 (Matric) 

Skills:  

• Passionate about people is a must. 
• Target driven and experience focused. 
• Being an ambassador for our brand and offering amazing Customer experience. 
• Exceed Customer expectations by identifying and providing them with the best possible solutions. 
• Actively keeping track of sales performance against target. 
• Selling a diverse product range and keeping up to date with the latest décor and fashion trends. 
• Searching out opportunities for making new sales. 
• Assist with replenishing of stock to ensure the store is ready for our customers at all times. 
• Competencies and behaviours for success:  
• Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. 
• Effectively building formal and informal relationship networks inside and outside the organization. 
• Building strong customer relationships and delivering customer-centric solutions. 
• Making good and timely decisions that keep the organization moving forward. 
• Anticipating and adopting innovations in business-building digital and technology applications. 
• Creating a climate where people are motivated to do their best to help the organization achieve its objectives. 
• Making good and timely decisions that keep the organization moving forward. 
• Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. 
• Good verbal/ written communication skills and good organisational skills 
• Strong organizational and planning skills 
• The ability to multi-task in a fast-paced environment 
• The ability to work independently 
• The ability to take initiative 
• A high level of attention to detail 

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Key Responsibilities:

• Work with your stakeholders to understand their marketing objectives, and how those translate into direct marketing campaigns.
• Use marketing automation tools to build & execute direct marketing campaigns across multiple channels – according to brief and on deadline.
• Conduct post campaign analysis and report back the campaign performance.
• Quality check campaigns created by other campaign builders in the team.

Qualification and Experience:

• Relevant IT/IS/BCom Degree or Diploma
• Relevant experience (Advantageous)
• Experience with data extraction, campaign fulfilment, business analysis, project management, optimisation and report automation highly beneficial.

Skills:

• Resilient – ability to drive initiatives forward even when faced with challenges.
• Analytical thinker with strong problem-solving skills
• Attention to detail
• Strong written and verbal communication skills
• Comfortable and effective influencer.
• You need to be flexible as the environment is very dynamic and priorities can change.

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Key Responsibilities:

• Writing SQL code for testing and QA purposes  
• Analysis of requirements and technical documents to extract test cases  
• Test estimation for project planning within a Scrum delivery framework  
• Creating, executing, and monitoring test plans  
• Test system solutions as part of the defined QA process and methodology for the Testing teams working across the Customer & Insights portfolio.  
• Test in phases: Functional (system) testing, System Integration Testing and Regression Testing  
• API technical testing using payloads to execute in SoapUI or POSTMAN  
• Root cause analysis and problem-solving  
• Exposure to automated scripting and frameworks  
• System integration testing with peer systems and teams  
• Gathering and certifying data for regression testing activities, including coordination of regression testing, and interpreting the results for software releases.  
• Creation and review of testing documentation such as specifications, testing plans, validation reports, and of other software QC related documents as necessary.  
• Building the test packs for all phases of the project thus allowing reuse for further releases  
• Reviewing business and system requirements to ensure testability and to identify issues early  
• Preparing test plans and test schedules  
• Designing test cases and test scenarios to effectively test systems and applications  
• Applying test methods, techniques, and standards, including interalia functional testing; usability testing; load testing; regression testing; and performance testing  
• Executing test cases to evaluate system quality and mitigate risk  
• Performing a variety of different functional and non-functional testing types  
• Identifying and investigating issues  
• Participate and run defect management process  

Qualifications and Experience: 

• Diploma, Bachelor’s degree or Postgraduate degree with Computer Science, Information Systems or National Diploma in Information Technology  
• Minimum 4 years test experience in a Test Analyst role working in an Agile delivery team following Scrum  
• Minimum 2 years experience testing systems in a multi-tier architecture  
• ISTQB Foundation certification  
• Exposure to system integration solutions  
• An understanding of the role that testing plays in Waterfall and Agile development projects  
• Exposure to a range of technical tools to aid testing effort e.g. SOAPUI, Postman  
• Experience in using test management tools e.g. JIRA, Microsoft Test Manager (TFS) or Microsoft Azure  
• Solid experience using database management system example SQL Server or Oracle with the ability to read and write SQL queries and understand database structures and tables 

Skills:  

• IT Architecture 
• Database Administration 
• IT Support Troubleshooting 
• Quality Management and Assurance 
• System Design 
• Systems Integration 
• Service Management Processes 
• Cyber Security Compliance 
• Cyber Digital Forensics Analysis 
• Cyber Security Customer Support 
• Cyber Security Strategy Management 
• Cyber Security Monitoring and Reporting 

Behaviours:  

• Effectively works with others to achieve shared goals  
• Creates an environment that fosters and nurtures a culture of creativity which drives success 
• Consistently makes timely, well-rounded and informed decisions 
• Leverages new technology to enhance productivity, improve problem solving, and support business growth 
• Develops plans and prioritises initiatives that align to the organisational goals and objectives 
• Understands and navigates dynamics created by processes, systems, and people 
• Assesses and improves the efficiency, effectiveness, and quality of various work processes 
• Quickly adapts and acquires new knowledge, skills, and competencies in a rapidly changing environment 
• Interprets and simplifies complex and contradictory information when resolving organisational problems 
• Takes accountability and ensures others are held to account on agreed upon performance targets 
• Sets ambitious goals and takes focused action to achieve desired outcomes to deliver measurable result

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Responsibilities:  

• The ability to support the store management team to provide outstanding leadership to the store team. 
• Ensures the team executes operational excellence through a customer centric mindset. 
• Generating high levels of motivation and commitment within the store. 
• Allocate time effectively; handle multiple tasks and completing priorities. 
• Provide input and manage merchandise and visual principles 
• Drive performance through the store KPI’s (e.g. turnover, rewards, new accounts, visuals. Etc). 

Qualifications: 

• A Matric certificate. 
• Minimum 3 years retail experience with a minimum of 1 year store leadership experience. 

Skills: 

• High flexibility and ability to adapt to different customers and situations. 
• A high sense of urgency with demonstrated ability to work independently. 
• High flexibility and ability to adapt to different customers. 
• An outstanding leadership, interpersonal and communication skills. 
• Ability to work a flexible schedule to meet the needs of the business. 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers 
• Strategic Sales Planning 
• Managing the Sales Process 
• Customer Value Management 

Competencies and behaviours for success:  

• Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. 
• Effectively building formal and informal relationship networks inside and outside the organization. 
• Building strong customer relationships and delivering customer-centric solutions. 
• Making good and timely decisions that keep the organization moving forward. 
• Anticipating and adopting innovations in business-building digital and technology applications. 
• Creating a climate where people are motivated to do their best to help the organization achieve its objectives. 
• Making good and timely decisions that keep the organization moving forward. 
• Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. 
• Good verbal/ written communication skills and good organisational skills 
• Strong organizational and planning skills 
• The ability to multi-task in a fast-paced environment 
• The ability to work independently 
• The ability to take initiative 
• A high level of attention to detail 

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Responsibilities: 

• Collaborate with business Subject Matter Experts (SMEs) to identify business problem and obtain course content
• Effectively collaborate with other business stakeholders, negotiating timelines whenever necessary
• Co-ordinate workflow internally from design, development through to publishing and ensure all SLAs are met
• Ensure tested digital instructional design theories, practices and methods are applied
• Remain abreast of emerging trends and technologies in the field of digital learning and web development
• Perform internal quality assurance and support peer review
• Maintain project documentation, course folders and workflow using relevant internal tool

Qualifications and Experience:

• A qualification in Instructional Design, Educational Technology, UX, ETDP, Technology, Learning Design QA or a related field 
• 4+ years’ Proven working experience relevant field
• 4+ years’ experience in digital learning environment
• Project management and change management experience or exposure
• Digital lesson and curriculum planning skills
• Able to create high quality digital or blended learning course frameworks and storyboards
• A willingness to learn and a focus on continuous improvement

Skills: 

• Business benefit contribution 
• Enterprise Readiness Assessment 
• Perform Gap Analysis 
• Human resources systems and tools 
• Presentation Creation 
• Learning Solutions Development 
• Excellent communication (verbal and written) and interpersonal skills
• Excellent attention to detail
• Managing Change 

Behaviours: 

• Applies market and business insights in order to drive organisational objectives 
• Effectively works with others to achieve shared goals 
• Creates an environment that fosters and nurtures a culture of creativity which drives success 
• Thinks and plans strategically, focusing on the long-term goals and objectives of the organisation 
• Develops plans and prioritises initiatives that align to the organisational goals and objectives 
• Understands and navigates dynamics created by processes, systems, and people 
• Assesses and improves the efficiency, effectiveness, and quality of various work processes 
• Quickly adapts and acquires new knowledge, skills, and competencies in a rapidly changing environment 
• Interprets and simplifies complex and contradictory information when resolving organisational problems 
• Takes accountability and ensures others are held to account on agreed upon performance targets 
• Sets ambitious goals and takes focused action to achieve desired outcomes to deliver measurable results 

go to method of application »

Responsibilities:  

• Driving turnover to ensure achievement of targets 
• Controlling expenses 
• Managing stock losses to ensure shrinkage is in line with the Company standard 
• People management, including recruitment, development of staff, employee relations, performance management 
• Executing in-store merchandising strategy and standards 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers 

Qualifications: 

• A Matric certificate. 
• Minimum 3 years retail experience with a minimum of 1 year store leadership experience. 

Skills:  

• An excellent leader and business manager 
• High flexibility and ability to adapt to different customers and situations. 
• A high sense of urgency with demonstrated ability to work independently. 
• High flexibility and ability to adapt to different customers. 
• An outstanding leadership, interpersonal and communication skills. 
• Ability to work a flexible schedule to meet the needs of the business. 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers 
• Figure and admin orientated 
• Management Experience 
• Organised and thorough 
• An excellent leader and business manager 
• Profit and turnover driven 
• Able to manage risk within the store 
• Strategic Sales Planning 
• Managing the Sales Process 
• Customer Value Management 

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Key Responsibilities:

Ensure the delivery of activities focused on Employee Engagement, Employee Wellbeing, Talent Management, and Performance Management

• Guided by annual calendar of Talent Development events to meet business deadlines within SLA standards, including readiness for key internal meetings
• Ensure that Employee Engagement initiatives are effectively managed
• Manage internal communication requests and projects, ensuring effective and collaborative briefing; communication preparation and planning; signed off by the correct stakeholders and scheduled, asper agreed operating procedure
• Build relationships (internal; third parties; etc)
• Brief tasks to be delivered by Transactional Services’ teams within agreed lead times, agree delivery and ensure timeous and quality completion
• Execute operational activities for / through relevant third parties 
• Escalate third party delivery issues to relevant relationship holder 
• Attend regular operational meetings with third parties 
• Ensure timeous payments to third parties are processed
• Brief work to external suppliers within agreed lead times and ensure timeous and quality delivery

Continuous Improvement

• Identify opportunities for improvement in Talent Development processes and communicate these to Talent Manager for consideration

Develop and execute Change Management Plans

• Overall Change Management Plan
• Communication plan
• Education and Training plan
• Plans to support Sponsor, Change Agents, and other leaders (where applicable)
• Resistance or Change Risk plan
• Support change management role-players and build coalition by providing coaching in the change process on change approach and tactics (e.g. change agents) and maintain a coalition (where necessary) to drive out the change management plan

Evaluate and measure Change Management effectiveness/success

• Propose and agree change management measures of success with associated tangible metrics
• Align change management measures of success to overall project measures
• Develop plan to measure and monitor success aligned to tangible metrics
• Provide feedback of change management metrics to relevant stakeholders

Qualifications and Experience:

• Degree or equivalent professional qualification
•  Accreditation in a Change Management methodology (e.g. Prosci) - desirable
• 6 – 8 years’ working experience within a similar role
• 2 - 3 years’ experience working in a project delivery context
• Working understanding of Talent Development and / or HR generalist activities
• Experience working with Leaders at all levels in an organization
• Experience in project planning
• Facilitation experience

Skills: 

• Customer service / passionate about employee experience
• Excellent interpersonal and communication skills
• A ‘can do’ attitude with high service delivery
• Continuous improvement performance mindset
• Understanding of related policies and legislation and TFG business context - desirable
• Resilient in the face of obstacles
• Ability to work in fast paced environments and manage multiple projects
• Ability to analyse and interpret data
• Ability to lead change
• Ability to prioritise
• Sound judgement and decision making
• Become a TFG Brand Ambassador

go to method of application »

Responsibilities:  

• Being an ambassador for our brand and offering amazing Customer experience. 
• Exceed Customer expectations by identifying and providing them with the best possible solutions. 
• Actively keeping track of sales performance against target. 
• Selling a diverse product range and keeping up to date with the latest décor and fashion trends. 
• Searching out opportunities for making new sales. 
• Assist with replenishing of stock to ensure the store is ready for our customers at all times. 

Qualifications: 

• Grade 12 (Matric) 

Skills:  

• Passionate about people is a must. 
• Target driven and experience focused. 
• Being an ambassador for our brand and offering amazing Customer experience. 
• Exceed Customer expectations by identifying and providing them with the best possible solutions. 
• Actively keeping track of sales performance against target. 
• Selling a diverse product range and keeping up to date with the latest décor and fashion trends. 
• Searching out opportunities for making new sales. 
• Assist with replenishing of stock to ensure the store is ready for our customers at all times. 

Competencies and behaviours for success:  

• Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. 
• Effectively building formal and informal relationship networks inside and outside the organization. 
• Building strong customer relationships and delivering customer-centric solutions. 
• Making good and timely decisions that keep the organization moving forward. 
• Anticipating and adopting innovations in business-building digital and technology applications. 
• Creating a climate where people are motivated to do their best to help the organization achieve its objectives. 
• Making good and timely decisions that keep the organization moving forward. 
• Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. 
• Good verbal/ written communication skills and good organisational skills 
• Strong organizational and planning skills 
• The ability to multi-task in a fast-paced environment 
• The ability to work independently 
• The ability to take initiative 
• A high level of attention to detail 

go to method of application »

Responsibilities:

• Managing a large team, so HR experience and previous leadership experience is vital.
• Dealing directly with both buyers and planners within the retail team, so they would have had to deal with some of the major fashion retailers in South Africa.
• Dealing with both Fabric and Trims suppliers. 
• Design/Trend background is essential as the candidate needs a clear understanding of trends to influence product development and insure good rate of sale.Managing the workflow within the team to ensure that product is delivered on time to our Retailer.
• To manage cost centres and budgets to insure best use of company funds. The ability to constantly look at improving costs and efficiencies to insure the best possible service to the Retailer.

Requirements:

• The successful candidate must have at least 5 years’ experience in the Design and Manufacturing of Ladies High Fashion apparel. 
• They need to have had experience in managing a Team across various job functions. 
• They must have dealt directly with major fashion retailers within the South African market.
• They need to have had direct dealing with Buyers, Planners, Fabric Suppliers and CMT factories.

Behaviours:

• Ability to source and implement effective solutions in a fast-paced environment
• Excellent planning, organising and multi-tasking ability required. Time management is key..
• High level of commitment and have the ability to work independently as well as collaboratively
• Have a high degree of decision making ability and be service orientated
• Interpersonal skills, assertive and able to communicate at all levels, as well as present to large groups                            
• Agility and team player mind-set a must