Hot Jobs at Gauteng Department of Co-Operative Governance and Traditional Affairs

Requirements :

• Matric plus NQF level 6/ National Diploma in Information Technology, Computer Science, Information Systems or a related field.
• A professional IT security management certification e.g. CISSP or CISM, GIAC, CCNP will serve as an added advantage.
• Coupled with a minimum of 3–5 years’ experience in an Information security role, of which 2 years should be at supervisory/junior management level. Solid knowledge of various information security frameworks, strong understanding of cybersecurity principles, network security, cloud security, and data protection, familiarity with risk management tools, experience with security technologies, excellent problem-solving and analytical skills, ability to educate a nontechnical audience about various security measures and effective verbal and written communication skills. A valid driver's license.

Duties :

• Develop, drive and execute the departmental information security strategy. Establish and maintain an effective security governance framework, policies, procedures and standards.
• To manage and mitigate information security risks. Identify, assess, and prioritize security risks and vulnerabilities, and implement measures to mitigate them.
• Will be required to attend governance committees and present ICT security report. Develop and implement security awareness initiatives to promote a culture of security within the department.
• Oversee day-to-day security operations, including incident detection, response and recovery. Design and implement security solutions that meet the department’s requirements while ensuring the protection of sensitive data.
• Ensure the department complies with relevant laws, regulations and best standards related to information security -compliance. Assess and manage risks associated with third-party vendors and partners. Ensure patch management within the environment.

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Requirements :

• Matric plus NQF Level 6/ National Diploma in Finance/ Accounting. Coupled with a minimum of 2-3 years’ experience in Financial Management environment.

Duties :

• Administer Interim and Annual Financial Statements: Compile the financial statements in the relevant template by downloading from the Office of Accounting General (OAG) website, Upload macros in the template by downloading from the OAG website, Populate the information into the template from the trial balance,
• Capture the annexure information in the template as received from the stakeholders, capture the disclosure information on assets and verify using BAS reports and asset register, capture the narratives derived from information on expenditure variances/comparatives or movement, check the word document for completeness and accuracy, ensure that working paper file has been compiled with relevant supporting information and provide information and supporting documents on audit requests.
• Administer Ledger Accounts: Monitor the trail balance monthly and check misallocations on ledger accounts for reporting, communicate/interact with Human Capital monthly on officials transferred to other government departments to prepare a claim and register/record the debt in the ledger account/item, communicate with treasury on accounts managed by them and report on movement, compile the dashboard report reflecting movement of items.
• Administer Reconciliations of Accounts: Check the finance and operating leases (G-fleet, cell phones, IT copier machinery) reconciliation against lease agreements and payments made for accuracy, check that accruals and commitments are reconciled using BAS disbursement report on payments made and check the irregular/unauthorised/fruitless expenditure is captured correctly and ensure the same information reflects in the register.
• Supervision of Staff: Supervision and solve conflict within the section, supervision of skills development plan of the section, supervision of the PMDS within the section, supervision of leave management within the section and Supervision of audit finding and queries of the section.

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Requirements :

• Matric plus NQF7 in Law or as otherwise determined by the Minister for Justice and Constitutional Development.
• Coupled with a minimum of 8 years appropriate post qualification legal experience.
• Knowledge of local government law and related legislation; Ability to provide legal advice and opinions local government law and related legislation

Duties :

• Manage litigation on behalf of the MEC, the HoD and the Department; Conduct, analyse, interpret, advise and mentor Juniors on research that will provide information and case law relevant to a legal matter at hand; Present on and advise and mentor Juniors on motivation/ proposals on how the specific case should be approached to obtain a desirable/ justifiable outcome / result;
• Draft legal documents and advise on and or mentor juniors on the drafting of legal documents that provide clear motivation / justification for a particular position pertaining to the case, also proposing the approach to be followed to ensure success in this regard; Successfully conduct an interview in order to determine the client’s goals and objectives;
• Advise the client on possible courses of action during the consultation process, in relation to legal entitlements and client’s instructions; Document interview and all advice given during legal consultation in writing; Provide advice and guidance to lower-level production employees on advanced interview techniques to address more sensitive or complicated issues as well as guide employees on the advice that should be rendered to the client;
• Examine the instruction received from client to determine the legal question(s) to be addressed; Consult with client to obtain further clarity, if necessary; Source necessary legal tools; Conduct the necessary research regarding the legal issue(s) to be addressed; Draft the Opinion; If necessary, consult the client; Finalise and submit the opinion to Supervisor for vetting;
• Obtain instructions from client as to the nature of the document to be drafted; Consult with client to obtain further information, if necessary; Conduct research and source the relevant resource tools and information; Draft the legal document and submit to client; If necessary, further consultations with client and other parties; Receive the document for legal review from client, along with instructions; Scrutinize the document, in order to ensure that it complies with all relevant legal requirements;
• If necessary, consult with client and other parties to provide legal clarity and assist in finalizing the document which has been reviewed; Prepare comments regarding the document and submit to Supervisor for vetting; Receive summons or notice of motion from the State Attorney’s Office; Scrutinize the court papers received; Consult with State Attorney’s Office, if necessary; Consult with relevant client unit to which the matter relates;
• Prepare brief for the HOD/ MEC on necessary course of action to be undertaken; Submit brief to Supervisor for vetting; Brief the State Attorney on course of action to take, either to oppose or not to oppose; Receive instructions from relevant client unit to determine the merits of the contemplated action;
• Consult with the client unit and obtain other relevant information to prepare opinion regarding whether there are reasonable prospects of success; Provide advice to the HOD/MEC on the contemplated action and submit to Supervisor for vetting; If there are reasonable prospects of success, then the HOD/MEC will provide instructions to institute the action;
• Continue with similar steps as outlined above in respect of litigation against the Department, with appropriate modifications for the context; Conduct research on topical issue; Prepare briefing and submit to Supervisor for vetting; Circulate the legal briefing to colleagues in the Department; Provide legal library services in the event where the Law Librarian is absent or not available.

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Requirements :

• Matric plus NQF Level 7 Qualification in Communication, Public Relations and Media Studies, Journalism.
• Coupled with a minimum of 5 years appropriate experience in service delivery environment with at least 3 years at a supervisory level.
• Coupled with a minimum of 3-5 years work experience on supervisory (ASD) level in communication environment.

Duties :

• Manage the development and review of Media Liaison policies, strategies and processes: Manage the development and implementation of communication media liaison strategies and policies, promote awareness on departmental programmes through media communication channels, manage, monitor and review the Business Unit policies, procedures and processes, in accordance with the best practice and legislation, drive a culture of compliance with department line managers and staff to ensure greater awareness communication media liaison polices and procedures, conduct research, collate information on best practices for communication media liaison services and consult with appropriate stakeholders on media liaison communication policies, strategies and procedures.
• Manage the development and implementation of media plans for the department: develop Media plans for various projects and communication initiatives, write and issue media invitations, write and issue media statements, manage and conduct media mobilization, write speaker notes and fact sheets.
• Manage the image of the Department through sound Media Relations: Respond to media enquiries in a timeous and strategic manner, issue media statements to educate and inform publics, manage and facilitate media interviews with subject experts and management, manage and publicize articles and advertorials in mainstream and community media and distribute media release/ statements to external stakeholders (media). Manage and implement media buying: Liaise with media platforms and ensure the sourcing of quotations, manage and facilitate press briefings, media networking sessions and oversee their logistical arrangements, manage and process media buying memorandums and present for approval.
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• Manage communication research, trends and media monitoring: Manage and conduct media monitoring, research and analysis of the media environment, manage and oversee the conducting of research and gather factual information to write forewords for departmental reports, read newspaper articles and listen to news reports to identify trends directly related to and impacting on the Department, respond to news articles to rectify facts and manage the image of the Department, liaise with internal teams to gather information and ensure consistent, accurate communication with the public and media and handle media queries and responses on behalf of the department and the MEC.
• Management of Sub-Directorate: Manage and solve conflict within the Sub-Directorate, management of skills development plan of the Sub-Directorate, manage the PMDS within the Sub-Directorate/ Division, manage leave within the Sub-Directorate and manage audit findings and queries of the Sub-Directorate.

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Requirements :

• Matric plus NQF Level 7 and NQF Level 8 post graduate qualification as recognized by SAQA in Public Administration/Public Management/Political Science/ Local governance.
• Coupled by a minimum of 8 years at senior management level, with at least 5 years within the Public Service either at National, Provincial, Municipal or organ of state.
• Furthermore, the recommended candidate will be required to produce his/her SMS Pre-entry certificate as offered by the National School of Governance (NSG) prior to the appointment being made. 

Duties :

• Enhance performance monitoring, evaluation, and reporting for improved organizational outcomes: Support and institutionalize municipal performance management systems to ensure efficiency and accountability, Conduct performance assessments and prepare comprehensive reports, Champion accurate, reliable, and well-managed performance data to guide municipal oversight and reporting, Oversee statutory compliance and reporting on municipal obligations, Monitor, support, and promote adherence to municipal performance audit processes, and Coordinate and report on the implementation of government programmes within municipalities. .
• Strengthen social compacts and facilitate referral reporting between government and communities to enhance service delivery across the Gauteng City Region: Facilitate effective service delivery by identifying, referring, and reporting on community concerns and challenges, Support community-led development through Assets-Based Community Development (ABCD) approaches. Assist municipalities in ensuring functional ward committees and effective public participation mechanisms, Support municipal capacity-building programmes aimed at promoting meaningful public participation,
• Advise municipalities on the formulation of public participation strategies, policies, and best practices, Promote and strengthen relationships between community stakeholders and government structures, Coordinate community development support and engagement with municipal stakeholders, Develop and oversee civic education and social mobilisation programmes within the province and Facilitate linkages between community initiatives, private sector partners, and public entities.
• Advance good governance and strengthen institutional capacity across municipalities: Coordinate and support municipalities in transformation and institutional development initiatives, Oversee and assist municipalities in organisational development and design functions, Drive capacity-building programmes aimed at strengthening individual, institutional, and environmental capabilities within municipalities,
• Coordinate and support the implementation of revenue enhancement and debtor management strategies, Provide guidance and support in implementing the Municipal Property Rates Act, financial accounting, and audit processes, Coordinate and support municipal financial governance and asset management practices. Oversee compliance with the Municipal Finance Management Act (MFMA) and Systems Act, including reporting requirements.

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Requirements :

• Matric plus NQF 7 qualification in Social Science, coupled with a minimum of 3-5 years working experience at supervisory level.

Duties :

• Develop, implement and maintain systems, registers and databases to monitor and manage the flow of documents to, from and within the office of the executive authority; Compile correspondence, submissions and cabinet memoranda as required; Study, edit and comment on submissions to be submitted to the executive authority for consideration;
• Manage the procurement and maintenance of equipment and administer the budget in the office of the executive authority; Manage logistical support in the office of the executive authority; Develop, implement and maintain a filing system for the office of the executive authority; Manage the registry of the office of the executive authority; Ensure that documents are classified in accordance with the MIS prescripts and are handled in accordance with their classification;
• Brief the Chief of Staff on matters with regard to the executive authority’s portfolio on the agenda of Cabinet/executive council; Liaise with senior managers in the institutions within the executive authority’s portfolio; Co-ordinate the activities of the executive authority’s office; Manage the distribution of memoranda to Cabinet/executive council members;
• Manage the distribution of documents and submissions to the relevant legislature and standing/portfolio committees; Keep record of decisions of Cabinet/executive council and alert the Chief of Staff and executive authority of actions to be taken and due dates; General supervision of the employees in the office of the executive authority; Quality control of the work delivered by supervisees;
• Advise supervisees with regard to all aspects of the work; Serve as the formal disciplinary authority with regard to supervisees; Ensure that all supervisees are trained and developed to be able to deliver work of the required standard efficiently and effectively.

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Requirements :

• Matric plus NQF level 6 in Financial Accounting or Auditing Coupled with a minimum of 3 years’ relevant work experience preferably in financial accounting and an extensive knowledge of budget management in the public sector.

Duties :

• Coordinate, review, analyse and quality assure the financial supporting information for planning purposes: Coordinate and review the necessary financial supporting documents required for the strategic and annual performance planning process, nalyse and quality assures the relevant financial information required in the evaluation and development of business and project plans and ensure the checking and verifying of supporting information for various financial planning processes.
• Coordinate, review, analyse and quality assure the budget preparation process: Coordinate the preparation and consultation for the MTEF budget processes., ensure the analysing, interpreting and implementation of treasury guidelines for the estimates of provincial revenue and expenditure (EPRE), develop templates for the collection of budget information from line functionaries, ensure the alignment of budget statements with the annual performance plan, strategic plan, national and provincial spending priorities, ensure the capturing of the Departmental budget and ensure the journalizing of the misallocation of funds.
• Develop and maintain budgeting policies, processes and procedures: Develop, maintain and review budgeting policy in line with Provincial and National Treasury regulations, develop, design and implementation of Departmental Budget monitoring systems, provide advice to line units on budget spending, processes and procedures and provide support with the preparation of a presentation of budget to Programme Managers of the Department.
• Supervision of Staff (Division): Supervision and solve conflict within the Division, supervision of skills development plan of the Division, supervision of the PMDS within the Division, supervision of leave management within the Division and Supervision of audit finding and queries of the Division.

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Requirements :

• A grade 12 certificate or equivalent.
• Coupled with a minimum of 1-2 years exprinece in registry.

Duties :

• Attend to clients. Handle telephonic and other enquiries received. Receive and register hand delivered mail/files. Receive all mail. Sort, register and dispatch mail. Distribute notices on registry issues. Opening and closing files according to record classification system. Filing/storage, tracing (electronically and manually) and retrieval of documents and files.
• Complete index cards for all files. Open and maintain franking machine register. Frank post, record money and update register on a daily basis. Undertake spot checks on posts to ensure no private post is included. Lock post in postbag for messengers to deliver to post office. Open and maintain remittance register.
• Record all valuable articles as prescribed in the remittance register. Hand delivers and signs over remittances to finance. Send wrong remittances back to sender via registered post and record reference number of letters franked. Keep daily record of amount of letters franked.
• Electronic scanning of files. Sort and package files for archives and distribution. Compile list of documents to be archived and submit to the supervisor and Keep records for archived documents.

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Requirements :

• Matric plus NQF Level 6 in Social Science / Political Science Public Management or equivalent qualification.
• Coupled with a minimum of 3 years relevant experience in a service delivery environment or relevant field.

Duties :

• Support with conducting early Intervention on issues of lack of service delivery. Assess internally and externally on the resolutions of issues. Provide support for communities. Coordinate proper communication with clients on issues raised. Organise regular meetings to track project performance against the project plan.
• Track milestones, deliverables, and deadlines. Analyse data to identify trends, variances, and potential issues. Conduct risk management by identifying potential risks and issues early on. Utilise digital media platforms and communications to spread awareness. Track issues raised received from the department/ other government departments/municipalities and communities.
• Analyse community concerns raised. Support with provision of reports on the concerns raised from communities. Track metrics and dashboards for monitoring of community concerns. Collation of info through referrals OOP CRM Hotline, Walk-ins, etc for purpose facilitating resolutions. Interact different municipalities through regional support meetings. Support with conducting audit of service delivery concerns.
• Collate and collect information on presidential hotline issues that might have impact in terms of department and municipalities. Survey service delivery issues working jointly with CDW Unit. Represent the interest of community concerns in relevant forums. Organise regular meetings through municipalities with relevant stakeholders. Provide reports on community concerns.
• Convey road shows for feedback to communities in municipalities. Form mediation and facilitate discussions between conflicting parties to reach a resolution. Liaise with various stakeholders to find common ground and achieve mutually beneficial outcomes. Acknowledge and ensure capturing of receipt of complaints from communities directed to government departments and municipalities.
• Work with support units (internal and externally within the department) to address community concerns of service delivery issues. Support and coordinate department responsible to fix service delivery issues or concerns. Assist with providing quarterly report on community concerns. Engage and participate in local service projects.
• Assist with monitoring of petitions referred to Department and municipalities. Provide and consolidate responses to the petitions referred to the Department/other government departments/municipalities. Support with preparation of weekly report on progress and resolutions of the petitions referred to the Department and municipalities. Organise capacity building sessions on the access to government services.

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Requirements :

• Matric plus NQF level 7 Bachelor’s degree/National Diploma in Information Technology, Computer Science, Information Systems, ICT Project Management, or a related field.
• Coupled with a minimum of 3–5 years’ experience in ICT project management or ICT environment, of which 2 years should be at supervisory/junior management level. 

Duties :

• Plan, coordinate, and manage ICT projects from initiation to closure, ensuring alignment with organisational strategy. Develop project charters, project implementation plans, risk registers, and project schedules.
• Assist in the development of project-related governance documentation towards the delivery of projects. Monitor and evaluate project performance against scope, time, cost, and quality standards.
• Prepare and present project reports, dashboards, and briefings to senior management and relevant corporate governance structures. Coordinate with internal stakeholders, service providers, and partners to ensure seamless project delivery.
• Ensure compliance with ICT governance frameworks, policies, and security standards. Contribute to the development, review, and implementation of ICT strategies, policies, and procedures. Provide guidance, mentoring, and supervision to junior staff within the ICT Projects/Management unit.

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Requirements :

• Matric plus NQF Level 6 in Disaster Management, Development Studies, Environmental Management.
• Coupled with a minimum 1 - 2 years’ experience in disaster risk management or a risk related field.

Duties :

• Implement pre-disaster response activities: Develop Seasonal (Winter & Summer) Contingency plans for the Provincial Disaster Management Centre, administer preparatory workshops for disaster response activities in the province, administer the collection of disaster response plans from the municipalities, sector departments and other public entities.
• Implement disaster risk reduction activities: Participate in the development and review of disaster management plans and framework for sector departments and municipalities, participate in the review of the provincial disaster management framework, administer disaster risk reduction workshops in the province.
• Implement disaster response activities: Administer support to the municipalities and sector departments during incidents and disasters, Activate different stakeholders (Sector departments, private sector and other entities) during incidents or disasters, Execute response activities to incidents and disasters in the Province, Establish the Provincial Joint Operation Centre, and facilitate joint response interventions, participate in the Provincial Joint Operation Centre and Municipal Joint Operation Centre to support incident coordination, perform disaster response activities and standby after hours and or weekends, public holidays during incidents/disasters or pending disasters, Participate in PROVJOCOM,VOC as when required (after hours, weekends and public holidays), and participate in SASREA (Safety at Sports and Recreational Events Act) events in the Province (including night events).
• Implement post disaster response activities: Perform disaster impact assessments during and after disasters or incidents, perform the physical verification of damaged infrastructure following an incident in the province, administer the declaration and classification processes of disasters in the province and coordinate and support onsite humanitarian activities during incidents/disasters.
• Implement disaster funding activities: Administer post disaster funding in the province, execute the monitoring of post disaster projects implemented in the province, implement post disaster rehabilitation and reconstruction plans and projects in the province and monitor disaster grant funding and expenditure reports.
• Render support, cooperation, and administrative guidance to other spheres of government: Participate in disaster risk reduction, Provincial Security and Events, Monitoring and Evaluation committees, arrange the distribution of disaster relief for the province, facilitate the development of disaster response and funding guidelines and administer the development and implementation of Standard Operating Procedures for disaster response for the PDMC.

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Requirements :

• Matric plus NQF level 6 in Office Management/ Public Administration/Management/Secretarial.
• Coupled with a minimum of 3-5 years’ experience in Secretariat Services, Administration, Secretarial or Executive Support.

Duties :

• Provide Secretariat Support to the Office of the HOD: Coordinate and provide secretariat services for meetings chaired by the HOD, prepare and distribute agendas, minutes, and meeting documentation, follow up on resolutions and action items arising from meetings.
• Provide Executive Administrative Support to the Office of the HOD: Manage correspondence, including incoming and outgoing mail, memos, and reports, maintain filing systems (physical and electronic) to ensure easy retrieval of information, handle confidential and sensitive documents with discretion.
• Coordinate Office Operations and Logistics: Arrange meetings, appointments, and official engagements for the HOD, coordinate travel, accommodation, and logistical arrangements, ensure office equipment and supplies are available and maintained.
• Support Planning, Reporting, and Information Management: Assist in the consolidation and submission of reports, plans, and other official documents, maintain databases and registers relevant to the Office of the HOD, track deadlines and ensure compliance with departmental reporting requirements.
• Provide Stakeholder Liaison and Communication Support: Serve as a contact point for internal and external stakeholders, draft and format official correspondence, reports, and presentations, Ensure effective communication flow within the Office of the HOD.

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Requirements :

• Matric plus NQF level 6/ National Diploma in Photography/ Videography/ Communications, Journalism, Marketing, Media Studies with Photography / Videography as a major subject.
• Coupled with a minimum of 2-3 years’ experience in media and or other related field.

Duties :

• Manage and maintain photography instruments/equipment: Making sure that the camera and all associated accessories are kept safe and working order, development of Policy/Procedure/Protocol for the department in terms of usage of the equipment, development of electronic storage that is accessible and known by colleagues and ensuring that pictures are archived.
• Administer and capture Images, Pictures and Videos: ensuring that pictures/videos are taken for different platforms, newsletter, Facebook, Twitter, ensuring that pictures/videos are taken in a quality and most appropriate manner, produce photography in various methods including printed/digital media, developing info graphics for various platforms e.g whattsapp, facebook, twitter, instagram, youtube etc, ensuring that the department complies to copyright laws and Managing photography sessions.
• Liaise and maintain effective relations with stakeholders: establishment of relationship with the Office of the Premier and GCIS to solicit help, soliciting pictures from the Office of the Premier and GCIS for the profiling of political principals, communicating with clients to set up a time and place for a photoshoot, deliver final product to various sources including internal and external customers, media, graphic designers, and corporate communications and promote the department to clients and the public through images and videos.

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Requirements :

• Matric plus NQF Level 7 Qualification in Operations Management / Public Administration or relevant qualification, coupled by a minimum of 3 - 5 years’ experience at ASD level in Service Delivery Improvement.

Duties :

• Development and review of Service Standards, Charter, and Citizens' report: Manage the Development and review of Service Standards and Service Charter, publish the approved Service Standards and Service Charter on the website, and monitor compliance with Service Standards, provide support and input on the monitoring and evaluation report of Service Standards and Charter for submission purposes. Develop and implement the Service Delivery Improvement Plan (SDIP) in line with the DPSA Operations Management Framework: Establish the Service Delivery Forum;
• Conduct literature review of the following documents: Strategy, SDM, Annual Performance Report;; Review of the identified services through utilising business process management methodologies to identify improvements; Conduct Stakeholder engagements on the development of the SDIP; Review, implementation and monitoring of the Service Delivery Improvement Plan; Submit annual report on SDIP implementation. Monitor community and coalface engagements, plan and implement public service week/month/day, coordinate the implementation of service delivery awards programmes, including Service Excellence Awards or similar, implement and ensure all relevant documentation is submitted for entry into the awards, implement SMS deployments and site visits (Khaedu), plan and liaise with GCRA to conduct Batho Pele training for newly appointed staff, conduct unannounced visits to service delivery sites, respond to ad hoc requests from the DPSA, implement the DPSA Operations Management Framework, develop the commemorative month plans and concept documents, develop a complaints management policy and mechanisms and promote wearing of name tags.
• Design, manage, and implement change management initiatives and the Organisational Functionality Assessment (OFA): Host the Batho Pele Change Management Engagement Programme training session, manage the change management strategy and implementation plan, manage and facilitate change management stakeholder sessions, and coordinate the Organisational Functionality Assessment for the unit. Develop the complaints management strategy.
• Management of the business unit: Management of performance and development, undertake Human Resource and other related administrative functions, establish, implement and maintain efficient and effective communication arrangements, develop and manage the operational plan of the unit and report on progress as required, develop, implement and maintain processes to ensure proper control of work, compile and submit all required administrative reports, procurement and asset management, plan and allocate work and quality control of work delivered by employees.

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Requirements :

• Matric plus NQF level 6 National Diploma in Finance/ Accounting or equivalent with a minimum of 1-2 years’ experience in budget Management environment.

Duties :

• Coordinate, review, analyse and quality assure the financial supporting information for planning purposes: assist in collecting and consolidating budget inputs from business units and to prepare database and chapter for the MTEF, Capture the approved budget accurately on BAS.
• Compile the monthly In- Year Monitoring report (IYM), revenue report and other financial reports as per PFMA, identify misallocation of funds, prepare and capture journals to correct them.
• Requisition of cash/funds weekly from Provincial Treasury, confirm SCOA allocations and availability of funds for procurement of goods and services, assist in preparation of adjustment budgets (Shits and virements), provide advice to units on budget and expenditure related matters, processes and procedures and provide support in preparation of a presentations of budget to Programme Managers of the Department.
• Prepare monthly cash allocations, liaise with units and provide advices for any possible over/under expenditure.
• Assist with compilation of monthly Fruitless, wasteful and irregular expenditure report. Monitor the Departmental bank account and ensure that all funds deposited are allocated to correct SCOA accounts. Proper electronic filing of documents for record keeping and audit purposes. Assist in attending to audit request.

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Requirements :

• Matric plus NQF Level 6/ National Diploma in Finance/ Accounting.
• Coupled with a minimum of 2-3 years’ experience in Financial Management environment. 

Duties :

• Administer Interim and Annual Financial Statements: Compile the financial statements in the relevant template by downloading from the Office of Accounting General (OAG) website, Upload macros in the template by downloading from the OAG website, Populate the information into the template from the trial balance, Capture the annexure information in the template as received from the stakeholders, capture the disclosure information on assets and verify using BAS reports and asset register, capture the narratives derived from information on expenditure variances/comparatives or movement, check the word document for completeness and accuracy, ensure that working paper file has been compiled with relevant supporting information and provide information and supporting documents on audit requests.
• Administer Ledger Accounts: Monitor the trail balance monthly and check misallocations on ledger accounts for reporting, communicate/interact with Human Capital monthly on officials transferred to other government departments to prepare a claim and register/record the debt in the ledger account/item, communicate with treasury on accounts managed by them and report on movement, compile the dashboard report reflecting movement of items.
• Administer Reconciliations of Accounts: Check the finance and operating leases (G-fleet, cell phones, IT copier machinery) reconciliation against lease agreements and payments made for accuracy, check that accruals and commitments are reconciled using BAS disbursement report on payments made and check the irregular/unauthorised/fruitless expenditure is captured correctly and ensure the same information reflects in the register.
• Supervision of Staff: Supervision and solve conflict within the section, supervision of skills development plan of the section, supervision of the PMDS within the section, supervision of leave management within the section and Supervision of audit finding and queries of the section.

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Requirements :

• Matric plus NQF level 6 National Diploma in Graphic Design or any related field.
• Coupled by a minimum of 3 years working experience in graphic design space in communication environment. Knowledge of Corporate Identity development and implementation.

Duties :

• Brand the department in line with the Corporate Identity (CI) of the Gauteng Provincial Government: Conduct CI compliance audits: prepare events collaterals and produce communication products.
• Design publications, social media graphics and other communication products: Design and layout of the monthly newsletter, design brochures, promotional material and booklets when requested, ensure that internal and external departmental educational and communication products are designed in line with the CI and play an advisory role in the procurement of communication materials such as: Annual Report, posters and booklets.
• Provide artistic illustration of the department’s information: Provide graphic illustration for the Newsflash, posters, pamphlets, bereavement notice’s, invitations and programmes, promote CI awareness through the Newsflash, liaise with the Office of the Premier for CI guidance and edit photographs from departmental events.
• Communicate and monitor the application of the CI by employees across the department and service providers: Conduct CI workshops for the employees, monitor employee compliance to the CI and monitor CI application by appointed service providers on behalf of the department.
• Perform Administrative duties: Mentoring interns, develop and compile reports and draft business plans for the unit. Compile weekly and monthly activities report, draft Supply Chain Management documents (specifications, submissions and RLS01, for example), draft business plans in consultation with the DD and deposit administrative work into the File management system.

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Requirements :

• Matric plus NQF level 7 in Supply Chain Management/ Financial Accounting/Management Accounting/Logistics.
• Coupled with a minimum of 3-5 years’ experience at an assistant director level in supply chain environment. 

Duties :

• Manage the functional operation of the Sub directorate: Supply Chain Demand Management: Design and develop demand management policies processes and procedures, perform strategic and annual supply chain demand management, planning, monitor and review the demand management activities, develop and obtain approval for the procurement management plan, determine whether specifications should contain any special conditions, compile tender/quotation specifications as required, determine whether specification for the relevant commodity exists, if not oversee the collection and collect information and compile specification/terms of reference. Inform, guide and advice departmental employees on demand management matters to promote correct implementation and sound demand management practices: Check the availability of budget, conduct market research implement the sourcing strategy, develop the contract management policy and SoP, conduct SCM workshops and prepare the requests for condonations in terms of irregular expenditure.
• Compile and publish request for proposals where required: Verify the specification/ terms of reference, chair the bid evaluation committee meetings, develop the bid committee charters, compile the bid documents and submit to GPT, update the operational plan for the directorate, respond to the findings raised by the probity auditors, review and update the SCM policy, review and update the SoP for tenders and RFQs, approve the purchase orders o the SAP as per the delegations, respond to all the findings raised by AG and GAS, ensure that all SCM, processes are in line with the SCM policy, develop the checklist for RFQs, check if all the preference points scored by the service providers are in line with the policy, prepare the reports for IYM and budget committee, manage departmental Procurement plans, managing the compilation of comprehensive demand plans, reporting on the operational and risk plans related to Demand Plans and providing monthly management reports, manage advertising the invitation to tender on relevant mainstream, monitor the tender documents submitted by suppliers, manage tender clarification meetings, validate information provided to tenderers, monitor the opening of all tenders on time in accordance with procurement specification documentation, manage publication of all tenders, manage preparation of tender register, monitor compilation of a tender evaluation report with recommendation of the BEC to BAC, preparation of the BAC Report, manage debriefing meetings if required.
• Management of the Sub Directorate: Maintenance of discipline, management of performance and development, undertake Human Resource and other related administrative functions, establish implement and maintain efficient and effective, communication arrangements, develop and manage the operational plan of the sub-directorate and report on progress as required, develop implement and maintain processes to ensure proper control of work, compile and submit all required administrative reports, serve on transverse task teams as required, procurement and asset management for the sub directorate, plan and allocate work, quality control of work delivered by employees.

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Requirements :

• Matric plus NQF level 7/ Bachelor of Technology in Engineering or relevant qualification, coupled with three years post qualification Engineering Technologist experience and a compulsory registration with ECSA as an Engineering Technologist.

Duties :

• Support Engineers, Technicians and associates in field, workshop and office activities; Promote safety standards in line with statutory and regulatory requirements;
• Evaluate existing technical manuals, standard drawings and procedures to incorporate new technology;
• Solve broadly defined technological challenges through application of proven techniques and procedures; Develop, maintain and manage current technologies; and; Identify and optimize technical solutions by applying engineering principles;
• Perform administrative and related functions; Compile and submit monthly and quarterly reports;
• Provide inputs to the operational plan; and Develop, implement and maintain databases; Keep up with new technologies and procedures; Research/literature studies on technical engineering technology to improve expertise; and liaise with relevant boards/councils on engineering-related matters.

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Requirements :

• Matric plus NQF 7 in Law or as otherwise determined by the Minister for Justice and Constitutional Development. Coupled with a minimum of 8 years appropriate post qualification legal experience.

Duties :

• Manage litigation on behalf of the MEC, the HoD and the Department; Conduct, analyse, interpret, advise and mentor Juniors on research that will provide information and case law relevant to a legal matter at hand; Present on and advise and mentor Juniors on motivation/ proposals on how the specific case should be approached to obtain a desirable/ justifiable outcome / result;
• Draft legal documents and advise on and or mentor juniors on the drafting of legal documents that provide clear motivation / justification for a particular position pertaining to the case, also proposing the approach to be followed to ensure success in this regard; Successfully conduct an interview in order to determine the client’s goals and objectives;
• Advise the client on possible courses of action during the consultation process, in relation to legal entitlements and client’s instructions; Document interview and all advice given during legal consultation in writing; Provide advice and guidance to lower-level production employees on advanced interview techniques to address more sensitive or complicated issues as well as guide employees on the advice that should be rendered to the client;
• Examine the instruction received from client to determine the legal question(s) to be addressed; Consult with client to obtain further clarity, if necessary; Source necessary legal tools; Conduct the necessary research regarding the legal issue(s) to be addressed; Draft the Opinion; If necessary, consult the client; Finalise and submit the opinion to Supervisor for vetting;
• Obtain instructions from client as to the nature of the document to be drafted; Consult with client to obtain further information, if necessary; Conduct research and source the relevant resource tools and information; Draft the legal document and submit to client;
• If necessary, further consultations with client and other parties; Receive the document for legal review from client, along with instructions; Scrutinize the document, in order to ensure that it complies with all relevant legal requirements; If necessary, consult with client and other parties to provide legal clarity and assist in finalizing the document which has been reviewed; Prepare comments regarding the document and submit to Supervisor for vetting; Receive summons or notice of motion from the State Attorney’s Office; Scrutinize the court papers received;
• Consult with State Attorney’s Office, if necessary; Consult with relevant client unit to which the matter relates; Prepare brief for the HOD/ MEC on necessary course of action to be undertaken; Submit brief to Supervisor for vetting; Brief the State Attorney on course of action to take, either to oppose or not to oppose; Receive instructions from relevant client unit to determine the merits of the contemplated action;
• Consult with the client unit and obtain other relevant information to prepare opinion regarding whether there are reasonable prospects of success; Provide advice to the HOD/MEC on the contemplated action and submit to Supervisor for vetting; If there are reasonable prospects of success, then the HOD/MEC will provide instructions to institute the action;
• Continue with similar steps as outlined above in respect of litigation against the Department, with appropriate modifications for the context; Conduct research on topical issue; Prepare briefing and submit to Supervisor for vetting; Circulate the legal briefing to colleagues in the Department; Provide legal library services in the event where the Law Librarian is absent or not available

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Requirements :

• Matric plus NQF level 6/ National Diploma in Development Studies/ Social Sciences, or relevant qualification as recognised by SAQA, coupled with a minimum of 3-5 years’ relevant experience at administration level in community development work

Duties :

• Contributing in the design and implementation of the Community Development Workers Programme (CDWP) strategic plans, vision and operational plans; Developing Cluster work plans aligned to the CDWP APP and operational plan; Securing and allocating resources for CDWs in line with the budget of the CDWP;
• Compiling accurate environmental scans for own usage, as well as consolidating Cluster environmental scans; Monitoring CDW performance reports and validating them against the work plans and performance contracts agreed upon; Compiling weekly and monthly Cluster reports, analyse data, extract and manage escalations from CDW reports and monitor case resolution;
• Consolidating monthly, quarterly and annual performance reports and submit to the Deputy Director within agreed timelines; Coordinate the strategic interventions with other stakeholders to ensure, effective and efficient service delivery; Reporting on participation and support given to CDWs on planned public participation initiatives (IDP, Ward Committees, Feedback Meetings, Ntirhisano etc).
• Establishing working relations within the Department of Cooperative Governance and Traditional Affairs, external stakeholders and all spheres of government; Reporting on CDW participation in the establishment and coordination of service delivery initiatives, e.g. Presidential hotline, Premier’s hotline, Ntirhisano and NDP; Monitoring service delivery hotspots and escalating unresolved issues that may lead to protest / unrest through CoGTA’s early warning and the GPG rapid response system; Continuously orientate CDWs and provide information to assist with implementation of community development interventions;
• Providing a progress report on socio-economic activities initiated and supported by CDWs; Participating in Local and District / Regional planning structures for the implementation of government programmes and activities;
• Facilitating, arranging and convening stakeholder(s) meeting, networking and organising information dissemination resources through different platforms, i.e. District Communications fora, IDP’s, Regional Support Team meetings with its different work streams, etc;
• Developing monthly staff leave plans and monitor staff availability; Convening regular supervision meetings with CDWs for periodical reviews, performance management and development of improvement plans; Managing staff wellness and refer to Employee Assistance Programme where necessary; Identifying staff Training and Development needs;
• Presiding over staff disciplinary and grievance matters and escalate when necessary in line with Labour Relations Policy; Monitoring of vacancies in the cluster and facilitate the process of filling and participate in the recruitment and selection processes upon authorisation by the Deputy Director or Director.

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Requirements :

• Matric plus an NQF Level 6 in Social Science, Development Studies, Public Administration, Humanities, Natural Science, or a relevant SAQA-recognised qualification).
• Coupled with a minimum of 3–5 years’ relevant experience in government, private or development / civic / community organisations where public participation / engagement is an essential requirement. Strong interpersonal, facilitation and partner-engagement skills.

Duties :

• Coordinate implementation of the Directorate’s public participation mandate across programmes and projects.. Coordination support to municipalities and other spheres of government on public participation processes and compliance.
• Oversee the development, implementation and quality assurance of project and programme reports. Facilitate and lead project engagements. Identify municipal capacity gaps and lead customised training, knowledge sharing and capacity building interventions.
• Provide advisory support on public participation practices, legislation and good practice. Ensure compliance with relevant legislation including the Municipal Systems Act, Municipal Structures Act and NEMA/EIA regulations. Prepare and review public participation documents such as public participation/engagement plans, comment and response reports and submissions.
• Liaise with practitioners and organisations involved in public participation related work, including environmental and social impact assessments and community development processes. Apply IAP2 and ABCD values and principles to strengthen meaningful public participation. Membership/ association these organizations / networks will be an added advantage.

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Requirements :

• Matric plus NQF level 7/ B Degree in Urban/Town and Regional Planning or relevant qualification coupled by three years post qualification Town and Regional Planning experience.
• Compulsory registration with SACPLAN as a professional Town and Regional Planner on appointment. 

Duties :

• Ensure the development and successful implementation of the Provincial Spatial Development Framework; Ensure support and monitoring of Municipal Spatial Development Framework development and implementation; Ensure due consideration of spatial planning and land use management as part of efforts to coordinate, integrate and align plans, programmes and projects within Gauteng City Region; Ensure support and monitoring of implementation of the Spatial Planning and Land Use Management Act, 2013 (SPLUMA) by municipalities and provincial sector departments;
• Ensure support and monitoring of establishment and effective functioning of municipal Land-use management structures; Ensure provision of land-use management expertise and advise across municipal and provincial departments; Facilitate and provide technical assistance to professional teams on all aspects, regarding town and regional planning projects;
• Ensure adherence to legal requirements, co-ordinate, evaluate and monitor the implementation of development in compliance with applicable legislation and town and regional planning standards and guidelines; Ensure the compilation and adoption of technical and planning standards, norms and guidelines; Formulate, interpret and implement planning legislation, guidelines, policies and regulations;
• Mentor, train and develop candidate town and regional planners and town and regional planners to promote skills/knowledge transfer and adherence to sound town and regional planning principles and code of practice; supervise town and regional planning work and processes, performance management and development; Prepare and consolidate inputs for the facilitation of resource utilisation;
• Ensure adherence to regulations and procedures for procurement SCM and personnel human resource administration, monitor and control expenditure, report on expenditure and service delivery;
• Continuous professional development to keep up with new technologies and procedures, research/literature studies on town and regional planning technology to improve expertise and liaise with relevant bodies/councils on town and regional planning-related matters.

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Requirements :

• Matric plus NQF level 6/ National Diploma in Organisational Development, Management Services, Human Resource Management, Industrial Psychology, Operations Management, or relevant qualification as recognised by SAQA, coupled with a
• minimum of 3-5 years’ relevant experience at administration level in organisational Development & Design related environment. Extensive experience in Organisational development and design and change management will be an added advantage.

Duties :

• Guide municipalities in interpreting and applying Chapter 2 of the Municipal Staff Regulations; Support the development and compilation of essential supporting documents in line with regulatory requirements; Assist municipalities in preparing and submitting staff establishments that comply with the MSR (2021) Regulations;
• Provide technical assistance, training, and ongoing support to municipal staff as needed. Advice Municipalities about the improvement and control of efficient work practices, by conducting team’s assessment on strength and weaknesses; Participate in team dynamics teams; Prepare presentation in the interpretation of the team assessments results;
• Develop progress reports and final reports for sub-directorate; Provide hands- on support to municipalities regarding the development and refinement of Job descriptions; Ensure that the compilation of job descriptions follows the prescribed format outlined in the MSR (2021) Regulations; Review job descriptions for the specific posts requested by the Municipality as well as newly-defined posts; Advise the Municipalities on proper development of job descriptions;
• Ensure alignment of job descriptions to the strategic plans, service delivery models and service delivery model; Ensure and encourage the agreement between the supervisor and supervisee; Maintain a data base of job descriptions from local and metropolitan municipalities; Train OD practitioners and Job analysts on the Job Coding format; Monitor the functionality the Job Evaluation units and give support to the JE units;
• Conduct auditing with due regard to the integrity of the sector recognised Job Evaluation System, adhering to the accepted rules, applications, Definitions and terminology; Participate and conduct JE auditing as member in the Provincial Audit Committee ( PAC); Establish and maintain and efficient filing system for the OD& D; Establish a database for all approved Organisational Structures and Council Resolution;
• Ensure alignment of Municipal Organisational Structures aligned with Organisational design principles responding to IDP, DDM and SDIP; Develop and design Change Management interventions; Design and implement initiatives to assess and enhance organisational culture; Facilitate workshops/sessions aimed at re-examining and redesigning core business processes; Review and develop job descriptions in line with organisational structures;
• Participate in stakeholder engagements with MIS team by means of negotiating and partnering; Conduct individual visits to municipalities to support diagnostic studies; Establish and maintain a database of the Gauteng municipalities Staff establishments; Conduct one-on-one meetings with sector departments and municipalities regarding Organisational development and transformation projects to address gaps identified;
• Develop the of project initiation documents (PIDS) for implementation of projects. (A-Z); Facilitate work processes by means of establishing Project Steering Committees with service providers; Monitor project outputs and outcomes by conducting site visits to assess the progress and status of the project; Compile progress and close –out reports; Supervise staff; Manage leave and PMDS.

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Requirements :

• Matric plus NQF Level 7 in Political Studies, International Relations, Policy Development or Public Management or relevant field of study.
• Coupled with a minimum of 5 years appropriate experience in policy development environment with at least 3 years at a supervisory level. A post-graduate (or higher qualification) will be an added advantage. 

Duties :

• Coordinate research function effectively and efficiently within the department; Coordinate research team and working groups to advance the increased delivery of service and performance at municipalities; Coordinate best practice research topics that will increase service delivery in the Department and Municipalities; Provide evidence-based advice and decision-making to internal (department) and external (municipalities) stakeholders;
• Provide support in analysing cabinet memos and resolutions and provide evidence-based advise and decision making; Manage and ensure development of research stakeholder database; Develop research TORs and concept papers; Designing of the TORs and concept papers scope; Evaluation of Service Providers work; Undertake research and disseminate research reports;
• Conduct continuous improvement and identification of Departmental research needs with business units; Liaise with internal and external stakeholders; Identify possible research partnerships; Ensure exchange of research information; Liaison with academic institutions for research work; Maintain effective relations with all research stakeholders; Update research agenda and webinar series in consultation with business units;
• Communicate the research agenda and webinar series internally; Periodic reporting on the research agenda and webinar series; Manage the Budget of the Sub-Directorate; Manage the skills development plan of the Sub-Directorate; Manage the PMDS of the Sub-Directorate; Manage the audit finding and queries of the Sub-Directorate;

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Requirements :

• Matric plus NQF Level 7 in Labour Relations, Labour Law/ Human Resource Management or relevant field of study.
• Coupled with a minimum of 5 years appropriate experience in Employee Relations with at least 3 years at a supervisory level.

Duties :

• Develop labour relations policies (disciplinary, grievances, sexual harassment, abscondment, strike management etc) for the department; Attend meetings and provide trainings/ share information during inductions programmes of newly appointed staff; Manage the co-ordination of training programmes or workshops on labour related matters to employees and management; Provide labour related advise to the Department and relevant stakeholders;
• Co-ordinate bilateral between Management, employees and Labour (Unions) on matters of mutual interest related to Labour Relations; Facilitate consultations between employees and management on Labour matters; Share new information relating to Labour Relations; Monitor and ensure that all formally lodged grievances are substantiated and within the prescribed timeframe;
• Manage the database of all formally registered grievances; Manage the facilitation of all grievances; Manage the investigation process of the grievances; Advise on all grievances registered; Manage and deal with grievances within the prescribed timeframe; Monitor and ensure compliance of the grievance procedure; Manage the compilation of reports on grievances lodged; Manage the record-keeping of all grievance files; Monitor and ensure that all disciplinary matters submitted to Labour Relations are substantiated;
• Assign the disciplinary matter to the relevant Investigating Officer; Manage and monitor the investigation process of the disciplinary process; Monitor and ensure that the disciplinary process is finalised within the prescribed timeframe; Endorse all documents that are prepared for Management’s approval; Observe and ensure that the disciplinary process if fair and procedural; Monitor the Precautionary Suspension processes; Manage all cases escalated for abscondment; Monitor the feedback to be given to the employee and management;
• Ensure compliance of the disciplinary code and procedure; Generate reports on all disciplinary processes; Manage the record keeping of all disciplinary matters files; Represent the Department at the Provincial Chambers, the GPSSBC and the CCPGP; Submit all information required by the Provincial Chambers; Inform Management on all resolutions taken at the Provincial Chambers; Serve as the secretariat on the Departmental Standing Committee; Acknowledge receipt of all dispute referral forms; Notify the relevant management structures of the disputes;
• Represent the employer on all conciliation, mediation and arbitration processes; Handle and coordinate GPSSBC rescission and condonation applications; Ensure the preparation of documents to be used by the employer during hearings; Manage and coordinate consultation meetings in preparation for the hearings; Engage the legal services unit, with information required on dispute matters; Ensure the compilation of reports on all dispute resolution matters; Develop the Sub-Directorate’s annual operational plan;
• Compile the audit response action plan for the Sub-Directorate; Conduct meetings with staff and plan and assign work within the unit; Manage and solve conflict within the Sub-Directorate; Manage skills development plan of the Sub-Directorate; Manage leave within the Sub-Directorate; Manage audit finding and queries of the Sub-Directorate; Conduct performance reviews of staff.

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Requirements :

• Matric plus NQF Level 7 in Fire Technology/ Emergency Management/ Disaster Management or relevant field of study.
• Coupled with a minimum of 5 years appropriate experience in fire services, or fire safety/ risk related field with at least 3 years at a supervisory level.

Duties :

• Manage and monitor the implementation of an Incident Coordination System thereby providing for Integrated Fire Management during large scale incidents; Manage and support the development and functioning of a system to provide the unit with situational awareness and or reports of incidents that have occurred, may occur and or may escalate in the province and surrounding areas;
• Manage the implementation of mechanisms to ensure uniformity and efficiency during significant mutual aid emergencies and operations; Manage, monitor and support the implementation of mutual aid agreements with regards to Urban Search and Rescue (USAR) and Dangerous Goods;
• Manage the coordination of USAR exercises aimed at increasing the awareness of International Search and Rescue Advisory Group (INSARAG) disaster response methodologies amongst local, provincial and national authorities in the country; Manage logistical and technical support for all response operations coordinating structures; Manage the coordination of fire safety and prevention programs in partnership with stakeholders;
• Manage, monitor and support the implementation of mutual aid agreements with regards to Fire and Rescue Services; Manage the establishment and functioning of a provincial Fire and Rescue Response Coordination committee; Manage, facilitate and support the development of Fire and Rescue policies, SOP's, and strategies in line with National, Provincial and local legislation; Manage the implementation of support mechanisms for both ground and ariel firefighting activities;
• Manage the coordination and monitoring of the effectiveness of fire risk reduction initiatives by sector departments and municipalities; Manage the drafting and submission of risk assessment reports and profiles; Manage the development of programmes relevant to public awareness and research; Provide the community with technical advice on the interpretation or application of fire safety principles, regulations and legislation; Manage the design and development of the risk reduction strategies;
• Manage logistical and technical support for all fire safety and prevention coordinating structures; Manage the development of a comprehensive document management system; Provide input on the design of the annual report; Conduct research on fire risk reduction and management; Conduct research on fire response operations; Provide Advice to municipalities, sectors and other stakeholders; Monitor the implementation and compliance of municipalities to disaster management legislation;
• Manage the coordination of all Provincial Fire and Rescue Services’ Technical Task Teams; Manage Provincial Fire and Rescue funding to strengthen capacity of Gauteng Municipalities; Secure and monitor funding for Fire and Rescue projects; Manage execution of MOU’s; Manage the coordination of fire safety and prevention programs in partnership with stakeholders;
• Manage the coordination and monitoring the effectiveness of fire risk reduction initiatives by sector departments and municipalities; Manage the development of programmes relevant to public awareness and research; Manage, co-ordinate, support & monitor fire awareness initiatives in the province; Provide advice to municipalities, sectors and other stakeholders; Participate in fire risk reduction, events, monitoring and evaluation committees; Organise the distribution of disaster relief for the province;
• Coordinate standard operating procedures for disaster response for the PDMC; Manage the skills development plan of staff; Manage the PMDS of staff; Manage the audit finding and queries; Facilitate the review and planning sessions and the submission of the strategic, operational plans, reports of the programme; Ensure timeous reporting; Track performance of the unit; Advise on risks regarding performance

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Requirements :

• Matric plus NQF Level 7 in Social Science/ Political Science, Public Management or relevant field of study.
• Coupled with a minimum of 5 years appropriate experience in service delivery environment with at least 3 years at a supervisory level. 

Duties :

• Conduct early Intervention on issues of lack of service delivery; Monitor and assess internally and externally on the resolutions of issues; Provide immediate action to ensure that action timeously taken; Provide support for communities; Communicate and coordinate proper communication with clients on issues raised; Track progress by Regularly measuring project performance against the project plan;
• Track milestones, deliverables, and deadlines; Establish key performance indicators (KPIs) to gauge project health; Analyse data to identify trends, variances, and potential issues; Ensure the conducting of risk management by identifying potential risks and issues early on; Monitor risk indicators and implementing mitigation strategies; Utilise resources effectively and efficiently; Track resource allocation and availability; Utilise digital media platforms and communications to spread awareness;
• Ensure the tracking of issues raised received from the department/ other government departments/municipalities and communities; Analyse community concerns raised; Provide reports on the concerns raised from communities; Develop tracking metrics and dashboards for monitoring of community concerns; Manage and collate info through referrals OOP CRM Hotline, Walk-Ins, etc for purpose facilitating resolutions; Interact different municipalities through regional support meetings;
• Conduct audit of service delivery concerns; Liaising with presidential hotline on issues that might have impact in terms of department and municipalities; Interact and survey service delivery issues working jointly with CDW Unit; Do Public Speaking and represent the interest of community concerns in relevant forums; Convening regular meetings through municipalities with relevant stakeholders; Generate reports on community concerns; Prepare weekly report; Facilitate the conveying of road shows for feedback to communities in municipalities;
• Forming mediation and facilitate discussions between conflicting parties to reach a resolution; Negotiate by working with various stakeholders to find common ground and achieve mutually beneficial outcomes; Acknowledge receipt of complaints from communities directed to government departments and municipalities;
• Work with support units (internal and externally within the department) to address community concerns of service delivery issues; Coordinate department responsible to fix service delivery issues or concerns; Provide feedback to Department/other government departments/municipalities and communities; Provide of quarterly report on community concerns; Engage in local service projects; Monitor of the petitions referred to Department and municipalities;
• Facilitate the provision and consolidation of the responses to the petitions referred to the Department/other government departments/municipalities; Prepare of weekly report on progress and resolutions of the petitions referred to the Department and municipalities; Conduct capacity building sessions on the access to government services; Manage and solve conflict within the Region; Manage the PMDS of the Region.

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Requirements :

• Matric plus NQF Level 7 in Social Science/ Political Science, Public Management or relevant field of study.
• Coupled with a minimum of 5 years’ experience at a middle managerial level working in service delivery environment or related field.
• Furthermore, the recommended candidate will be required to produce his/her SMS Pre-entry certificate as offered by the National School of Governance (NSG) prior to the appointment being made.

Duties :

• Manage and conduct early intervention on issues of lack of service delivery; Manage, monitor and assess internally and externally on the resolutions of issues; Manage and provide immediate action to ensure that action timeously taken; Ensure support for communities; Ensure proper communication and coordination with clients on issues raised; Ensure progress tracking by regularly measuring project performance against the project plan;
• Ensure the tracking of milestones, deliverables, and deadlines; Ensure the establishing key performance indicators (KPIs) to gauge project health; Ensure the analysing of data to identify trends, variances, and potential issues; Manage and ensure the conducting of risk management by identifying potential risks and issues early on; Manage and monitor risk indicators and implementing mitigation strategies; Ensuring that resources are utilized effectively and efficiently; Ensure the tracking of resource allocation and availability; Ensure the use of digital media platforms and communications to spread awareness;
• Manage and ensure the tracking of issues raised received from the department/ other government departments/municipalities and communities; Manage and analyse concerns raised; Ensure the provision of reports on the concerns raised from communities; Manage and develop tracking metrics and dashboards for monitoring of community concerns; Ensure the collation of information through referrals OOP CRM Hotline, Walk-Ins, etc for purpose facilitating resolutions;
• Interact with different municipalities through regional support meetings; Manage and conduct audit of service delivery concerns; Ensure the liaising with presidential hotline on issues that might have impact in terms of department and municipalities; Interact and ensure the surveying service delivery issues working jointly with CDW Unit; Do Public Speaking and represent the interest of community concerns in relevant forums;
• Ensure the convening of regular meetings through municipalities with relevant stakeholders; Ensure the generating of reports on community concerns; Ensure the preparing of weekly report; Manage and facilitate the convening of road shows for feedback to communities in municipalities;
• Ensure the forming of mediation and facilitate discussions between conflicting parties to reach a resolution; Manage and negotiate by working with various stakeholders to find common ground and achieve mutually beneficial outcomes; Manage and acknowledge receipt of complaints from communities directed to government departments and municipalities;
• Work with support units (internal and externally within the department) to address community concerns of service delivery issues; Manage and coordinate department responsible to fix service delivery issues or concerns; Provide feedback to Department/other government departments/municipalities and communities;
• Ensure the provision of quarterly report on community concerns; Manage and engage in local service projects; Manage and monitor of the petitions referred to Department and municipalities; Manage and facilitate the provision and consolidation of the reports to the petitions referred to the Department/other government departments/municipalities;
• Ensuring the preparation of weekly report on progress and resolutions of the petitions referred to the Department and municipalities; Manage and conduct capacity building sessions on the access to government services; Manage and solve conflict within the Unit; Manage the Budget/Supply Chain Processes of the Unit; Manage the PMDS of the Unit.

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Requirements :

• Matric plus a Secretarial Diploma or relevant qualification, 3 - 5 years’ experience in rendering support services to a Senior Manager.

Duties :

• Provide a professional secretariat support function; general office administration, which includes but not limited to receive telephone calls and exercise discretion; handle queries; perform advanced typing; liaise with key customers and stakeholders; ensure effective flow of information and documents to and from the unit.
• Diary management: arrange and schedule meetings; confirm appointments; preparation of agendas and record keeping of meetings; book venues and handle logistical arrangements for meetings and workshops.
• Report writing; manage the overall procurement processes for the unit; coordinate and administer payment of service providers; manage monthly expenditures on goods procured and handling of petty cash; manage the leave register and telephone accounts for the unit and ensure the safekeeping of all documentation in the office in line with relevant legislation and policies; develop and manage a register of all incoming and outgoing documents in line with the business objectives of the Department and follow-up on reports.

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Requirements :

• Matric/ NQF Level 4, coupled with a minimum of 1 year experience in Service delivery environment or relevant field. Understanding of the Community Development environment will be an additional advantage.

Duties :

• Participate in planning events (community meetings, rallies, workshops etc); Prepare logistics for Community Events; Support in the advocating of public engagements; Participate and support in engagements for improved service delivery efforts;
• Community Outreach: Develop stakeholder relations database; Provide support and participate in strengthening relations in community outreach programmes;
• Capture on database receipt of complaints from municipalities; Gather information from support units (internal and externally within the department) for purpose to address community concerns of service delivery issues; Keep data of department responsible to fix service delivery issues or concerns; Provide feedback to complainant in municipalities;
• Provide statics for preparation of quarterly report on community concerns; Participate in local service projects; Support in conducting needs assessments and gather data to identify key issues affecting the community; Support in creating action plans and strategies for reaching those goals.

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Requirements :

• Matric plus NQF Level 6/ National Diploma in Public Management, coupled with a minimum of 1 - 2-years’ experience in Administration environment

Duties :

• Provide administrative support on monitoring of municipal performance; Provide administrative support on collecting and organising municipal performance information;
• Render support in monitoring of report on municipal performance on key performance areas (KPAs) of local government: Institutional Transformation & Organisational Development, Service Delivery, Local Economic Development and Good Governance & Public Participation; Collect monthly, annual, quarterly and mid-term performance reports from municipalities;
• Collect, consolidate, and respond to questions posed by Parliament and Legislature; Coordinate HR Matters in the Sub-Directorate; Provide for the logistical arrangement of meetings; Coordinate all the administrative work and related functions as may be required;
• Keep and Maintain personnel records in the component; Keep and maintain the filling system in the component; Record, organise, store, capture and retrieve correspondence and data; Draft submissions, memos and letters; Obtain quotations for the procurement of equipment, goods & services; Assist with request forms and submissions for the ordering of goods, equipment & services; Assist with the procurement of standard items, like stationary and other office supplies;
• Keep and maintain the asset register of the component and assist with matters related to asset management within the component; Handle travel and accommodation arrangements; Assist with the processing and administering of subsistence and travel claims of officials; Assist with the preparation and compilation of financial and budget inputs; Handle telephone accounts and petty cash for the component.

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Requirements :

• Matric plus NQF Level 6/National Diploma in Archives/Records Management coupled with a minimum of 3-5 years relevant working experience within the Records Management/Registry field.
• A bachelor’s degree in information science will be an added advantage.

Duties :

• Coordinate and supervise activities in registry; Be responsible for the safe keeping of records; Make sure all registers are maintained; Supervise the filling and retrieval of documents;
• Attend to HR related queries; Prepare files for auditors; Prepare documents and files to be couriered; Trace documents;
• Monitor assets and stationery of the office; Compile documents to be archived and keep records of archived documents; Provide monthly and quarterly reports to the Supervisor; Ensure that post is accurately recorded in the waybill book; C
• ollect payrolls and payslips from e-Gov and distribute to Pay Masters monthly; File all documents in accordance with the relevant prescripts, i.e National Archives Act, file plan and the MIS prescripts; Staff supervision; Keep records of the movement of every file.

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Requirements :

• Matric plus NQF Level 6/ National Diploma in Public Administration, coupled with a minimum of 1 - 2-years’ experience in Administration environment.
• Understanding of the Community Development environment will be an additional advantage. 

Duties :

• Plan and coordinate the accurate preparation of sub-directorate reports in line with Community Development Workers Programme research outcomes; Coordinate and manage distribution of templates to be used for sub-directorate’s needs analysis;
• Effective support to the assistant director to ensure flow of information and sharing documents on latest developments within the sub-directorate; Render general support to ensure that sub-directorate research reports are submitted on time; Prepare reports and presentations with statistical data as assigned; Liaise with internal and external stakeholders to organise promotional material for profiling of the CDW Programme;
• Collect and coordinate distribution of promotional materials to regions; Handling of office correspondence and manage office supplies; Participate in meetings planning for the implementation of the outreach programmes; Keep record of files on promotional material received and distributed and produce a periodical report;
• Daily monitoring of community concerns referred from National, Provincial and Local Government Departments; Manage escalations from internal and external points of reference; Channel referred community concerns for resolution and monitor case management and resolution rate; Compile a report of enquiries received, develop a case resolution register and provide feedback for the sub directorate to respond on escalations;
• Compile a trend analysis report on regional performance and communicate findings to align regional monthly reports with monthly targets; Provide logistical support with arrangements of meetings; Coordinate all the administrative work and related functions as may be required;
• Provide administrative support services to the sub-directorate in meetings and sending reminders on reporting deadlines; Record, organise, store, capture and retrieve correspondence on meetings recorded; Attend regional and provincial meetings and report on matters pertaining to Research, Referrals, Reporting and Support Services.