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The Shoprite Group of Companies, comprising several iconic brands, is the largest retailer in Africa. It started out as a group of eight grocery stores in 1979, and has grown into a technologically-advanced, continent-wide business selling items from food, liquor and medicine, to concert tickets and furniture. Today the Group is at the forefront of retail...
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Purpose of the Job
The Admin Manager is responsible for managing the outbound (despatch) processes local, national and franchise stores to prevent losses and ensure optimal customer service. This entails conducting various investigations and the implementation and maintenance of administrative functions at various Distribution Centres to identify, resolve and mitigate errors and risks.
Job Objectives
- Conduct audits and investigation on outbound DC processes and claims
- Monitor and analyze administrative processes to limit unnecessary errors and risks
- Monitor and recommend changes to system processes to prevent risks against loss and theft
- Investigate and implement new processes to reduce and assist high claiming customers to ensure that we attain satisfactory customer service
- Act as a custodian for customer service
- Manage and guide the admin team in claim investigation processes and approvals.
Qualifications
- Degree in Accounting / related field
Experience
- Management of end to end claim processes (Advantageous)
Managing a team
- Working in a pressurized environment
- Experience in working with big data (excel and google sheets)
- Experience using SAP (Advantageous)
Knowledge and Skills
- Communication
- Report writing
Working knowledge of Distribution Centre outbound processes and retail store operations
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Purpose of the Job
- To manage a Medirite pharmacy.
Key Performance Areas include:
INDIVIDUAL
OPERATING RESULTS ACHIEVED THROUGH DELEGATED TASKS
- Pharmacy administration, Housekeeping, Stock control, Customer service, Sales, Compliance
MANAGEMENT
- Operational work planning, priority setting and scheduling, Operational performance monitoring, People and enabling capacity management / Resourcing, Manage cross functional relationships e.g. with prescribers, suppliers, Head Office, Store manager, Cash office; Resolve escalated operational issues; Budget management.
LEADERSHIP
- Staffing decisions; Developing and tutoring of staff, interns and assistants; Motivate and discipline team.
Job Objectives
INDIVIDUAL
OPERATING RESULTS ACHIEVED THROUGH DELEGATED TASKS
- Pharmacy administration
- Housekeeping
- Stock control
- Customer service
- Sales
- Compliance
MANAGEMENT
- Operational work planning, priority setting and scheduling
- Operational performance monitoring
- People and enabling capacity management / Resourcing
- Manage cross functional relationships e.g. with prescribers, suppliers, head office,
- store manager, cash office
- Resolve escalated operational issues
- Budget management
LEADERSHIP
- Staffing decisions
- Develop and tutor staff, interns and assistants
- Motivate and discipline team
- Qualifications
- B.Pharm degree
- Registered as a pharmacist at the pharmacy council (SAPC)
- Experience
- Management experience will be advantageous
- Knowledge and Skills
- Dispensing knowledge
- Knowledgeable with regard to pharmacy legislation
- Knowledge of financial management principles and systems
- Computer literate – G Suite
- Unisolv experience
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Purpose of the Job
- To assist in the management of a MediRite Pharmacy and take responsibility as the on duty Pharmacist when required to do so.
Key Performance Areas include:
INDIVIDUAL
OPERATING RESULTS ACHIEVED THROUGH DELEGATED TASKS
- Pharmacy administration, Housekeeping, Stock control, Customer service, Sales, Compliance
MANAGEMENT
- Operational work planning, priority setting and scheduling, Operational performance monitoring, People and enabling capacity management / Resourcing, Manage cross functional relationships e.g. with prescribers, suppliers, Head Office, Store manager, Cash office; Resolve escalated operational issues; Budget management.
LEADERSHIP
- Staffing decisions; Developing and tutoring of staff, interns and assistants; Motivate and discipline team.
Job Objectives
INDIVIDUAL
OPERATING RESULTS ACHIEVED THROUGH DELEGATED TASKS
- Pharmacy administration
- Housekeeping
- Stock control
- Customer service
- Sales
- Compliance
MANAGEMENT
- Operational work planning, priority setting and scheduling
- Operational performance monitoring
- People and enabling capacity management / Resourcing
- Manage cross functional relationships e.g. with prescribers, suppliers, Head Office,
- Store manager & Cash office
LEADERSHIP
- Staffing decisions
- Develop and tutor staff, interns and assistants
- Motivate and discipline team
Qualifications
- B.Pharm degree
- Registered as a pharmacist at the pharmacy council (SAPC)
Experience
- Experience within a retail pharmacy will be advantageous
- Knowledge and Skills
- Dispensing knowledge
- Knowledgeable with regard to pharmacy legislation
- Knowledge of financial management principles and systems
- Computer literate – G Suite
- Unisolv experience
go to method of application »
Purpose of the Job
- To manage a Medirite pharmacy.
Key Performance Areas include:
INDIVIDUAL
OPERATING RESULTS ACHIEVED THROUGH DELEGATED TASKS
- Pharmacy administration, Housekeeping, Stock control, Customer service, Sales, Compliance
MANAGEMENT
- Operational work planning, priority setting and scheduling, Operational performance monitoring, People and enabling capacity management / Resourcing, Manage cross functional relationships e.g. with prescribers, suppliers, Head Office, Store manager, Cash office; Resolve escalated operational issues; Budget management.
LEADERSHIP
- Staffing decisions; Developing and tutoring of staff, interns and assistants; Motivate and discipline team.
Job Objectives
INDIVIDUAL
OPERATING RESULTS ACHIEVED THROUGH DELEGATED TASKS
- Pharmacy administration
- Housekeeping
- Stock control
- Customer service
- Sales
- Compliance
MANAGEMENT
- Operational work planning, priority setting and scheduling
- Operational performance monitoring
- People and enabling capacity management / Resourcing
- Manage cross functional relationships e.g. with prescribers, suppliers, head office,
- store manager, cash office
- Resolve escalated operational issues
- Budget management
LEADERSHIP
- Staffing decisions
- Develop and tutor staff, interns and assistants
- Motivate and discipline team
Qualifications
- B.Pharm degree
- Registered as a pharmacist at the pharmacy council (SAPC)
Experience
- Management experience will be advantageous
- Knowledge and Skills
- Dispensing knowledge
- Knowledgeable with regard to pharmacy legislation
- Knowledge of financial management principles and systems
- Computer literate – G Suite
- Unisolv experience
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Purpose of the Job
The Customer Care Administrator shall provide support to the Customer Relations department by performing secretarial and administrative tasks These areas of involvement include, but are not limited to, call and diary management, department reports and registers, team drive management, onboarding of new team members, as well as ad-hoc administration
Job Objectives
Call and Diary Management
- Manage calls when key staff are unavailable
- Manage the diaries of key staff as required
- Manage meeting room schedules
Department Reports and Registers
- Complete and update the monthly attendance register for the team
- Prepare the dongle and telephone usage report
Team Drive Management
- Download and merge divisional advertisements
- Source and update contact lists
- Gather information on new products, and upload such information to the drive
- Maintain the team drives
Onboarding New Team Members
- Prepare and maintain training files
- Liaise with internal stakeholders to onboard new team members (ie submit full user setup requests)
- Complete new user setup on various portals, systems and third-party platforms such as Worktrainer
Ad-Hoc Administration
- Order and distribute stationery for the Customer Relations department
- Track user licences and request quotes for new orders
- Manage access to the building for the Customer Relations department
Qualifications
- Grade / Matric / NQF level 4
- Secretarial Qualification
Experience
- Up to 5 years of experience in an Administrative role
- Up to 5 years of experience as a Personal Assistant
Knowledge and Skills
- Proficient in Google Suite/ Microsoft Office
- Knowledge of Adobe
- Knowledge of SAP Cloud4Customer / CRM system
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Purpose of the Job
Responsible for the P&L of the relevant business units whilst supporting operations with a world-class payments infrastructure. This will involve the development of new products and services, dealing and negotiating commercials and rates with suppliers, facilitating legal agreements and setting strategic direction to the team to ensure focus on building and managing our informal business.
Job Objectives
- Develop and seek new business opportunities and initiatives against set targets.
- Grow existing business and implement new products and services in co-operation with Operations against set targets
- Work with banking & other partners to improve new & existing processes and procedures to reduce cost and improve services to branches through management of agreed SLA’s
- Establish and maintain an understanding of Shoprite’s data landscape, particularly as it pertains to Financial Services portfolio related data
Management reporting
- Manage projects portfolio to ensure timeous delivery and achieving profitability against set targets from business cases
- Relationship building with key stakeholders across all countries where the Company has operations
- Study and understand regulatory framework across banking, remittance (local and cross-border), payments, third party payments, provider and mobile industries
Qualifications
- Post Graduate degree in Commerce/Finance, Information or Computer Science
- Qualification in IT (desirable)
Experience
- Sales experience in a Financial services industry (10 years)
- Experience in the payments industry (10 years)
- Business development experience (10 years)
- IT exposure to payments systems (10 years)
- Financial reporting experience (5 years)
Desirable:
- Retail experience (5 years)
Knowledge and Skills
- Demonstrated Commercial / Sales acumen and track record (highly advantageous)
- Knowledge of banking (credit card switching, acquiring and issuing) - (10 years)
- Knowledge of Payment systems and IT - (10 years)
- Financial Accounting knowledge - (10 years)
- Management Accounting knowledge - (5 years)
- Knowledge of Mercantile and Company Law - (5 years)
- Knowledge of basic Taxation laws - (3 years)
- Business Intelligence knowledge - (5 years)
- Knowledge of retail / FMCG - (5 years)
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Purpose of the Job
- Join the largest supermarket retailer on the African continent as a Senior .Net Developer. We are a business with over 147 000 employees, thousands of stores, and a network of distribution centres across 15 countries. You will be required to develop, maintain and support existing Shoprite systems.
Job Objectives
1. To develop operational systems in accordance with Shoprite Standards:
- Understand the existing requirement and document the requirements
- Develop .Net programs and functions.
- Confirm with requirements with Systems Analyst
- Do unit testing of developed programs and functions
- Code reviews with peers
2. To maintain operational systems in accordance with Shoprite Standards:
- Maintain existing .Net programs/systems and functions.
- Document changes
- Confirm requirements with Systems Analyst
- Do unit testing of developed programs and functions
- Code reviews with peers
3. To manage the release process:
- Capture the release using the Shoprite release management system.
- Ensure instructions are clear and concise and applied by relevant deployment teams
- Confirm the success of the deployment and follow through until production stage is reached
4. To provide support to users of the systems:
- Provide business support on existing systems
Qualifications
- IT Programming degree/diploma
Experience
- 4 - 5 years Development experience in coding and building Enterprise Solutions using ASP.Net and C#
- 4 - 5 years Database Design and Development –experience in writing SQL code and stored procedures
- 3 - 4 years UML Exposure - understand sequence and class diagrams
- 3 - 4 years Reporting Services – experience in creating of transactional reporting
- 4 - 5 years Development experience in MVC
- 4 - 5 years Development experience in WPF
- 4 - 5 years Development experience in WCF
Knowledge and Skills
- 4-5 Years Good understanding of OO principles
- MS Office skills
- Must be skilled in handling difficult internal clients
- Must be resilient and able to handle ambiguity
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Purpose of the Job
This role identifies and defines the required test scenarios and/or test cases, coordinates the execution of E2E / cross-functional testing, inclusive of functional hand-over points, monitors detailed testing progress and results in each test cycle and evaluates the overall quality. The test analyst verifies and validates that the intended solution meets stated requirements, expected outcomes and specifications
that guided its design and development, and that they work as expected. Testing includes all integration to non-SAP external systems.
Job Objectives
1. Test scenario and/or test case preparation, construction, and review:
- Contribute to develop, modify, and ensure that software testing plans are executed in an agile or sequential framework.
- Provide estimates for assigned task duration, along with confidence levels and foreseeable dependencies. Identify the testing effort required by calculating the sizing needed for the given release and plan the required effort for the same.
- Represent the customer in understanding how they use the system and including the most relevant end to end user scenarios in test plans and automation.
- Identify the testing scope required for each release based on the requirements, User Stories and verify Acceptance Criteria.
2. Test prerequisites compilation:
- Identify and obtain required test resources (data, scenarios, tools).
- Identify the required test environment.
- Ensure test environment setup, e.g. test server access and test logins.
- Prepare test results pack for results recording and sign-off.
3. Test execution, recording and defect logging:
- Follow the written test case/ specification.
- Execute alternate test variants and negative scenarios.
- Record test results.
- Compare actual results against expected results.
4. Maintain testing that conforms to the TCoE quality standards framework with a high level of accuracy:
- Understand the application under test and ensure that it meets the necessary expectations as defined by business.
- Ensure Quality Assurance of all testing activities.
- Maintain test documentation/test libraries/regression packs to reflect current system operations. Identify opportunities for continuous improvement.
- Support improvement of the testing process and quality initiatives. This would require active participation and contribution to the TCoE Community of Practice (CoP) groups.
5. Test status updates and reporting:
- Provide feedback to the Development team or Agile team and ensure the work is carried out in accordance with the schedule and the quality requirements.
- Inform management of any negative trends in the quality of software in pre- and post-production.
- Provide estimates and feedback to the Team Lead for project scheduling purposes.
- Ensure effective communication with key stakeholders.
6. Test closure activities:
- Ensure test completion - no outstanding high risk issues, defects have been fixed and retested, deferred or accepted as permanent restrictions.
- Handover test artifacts to people who need it in the future, eg maintenance or support teams.
- Participate in project retrospectives and contribute and document lessons learnt.
- Ensure scripts are added to the TCoE script library.
Qualifications
- Formal Education Grade 12
- Formal software testing training (e.g. ISTQB, ISEB)
Desirable:
- Diploma or Degree qualified (IT or related technical)
Experience
- 4+ years Manual testing experience
- 4+ years Test Tools experience (ALM QC, Jira, etc)
- 4+ years Testing in a retail / financial sector
- 4+ years SAP Stores Retail experience with cross-functional solution insight
- 4+ years SAP iREAP POS / FIORI
Working Knowledge of SAP Material Manegment(MM) and Salesand Distribution (SD)
Knowledge and Skills
- 4+ years Knowledge of functional testing, system testing, end-to-end scenario testing, integration testing, regression testing and non-functional testing.
- Proven Experience of Industry Standard Test Design and Execution techniques/methods.
- Preparation of Data templates for various test objects.
- Integration testing with other related modules.
- Go-live preparation and post Go-live support.
- Responsible for troubleshooting issues for the system and providing support.
- Executing the required changes through configuration.
- Executing the analysis and resolution of Production Support calls.
- 4+ Decent understanding of SAP Store modules is required with experience in the testing of SAP POS.
- Experience in Front-end Fiori application
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Purpose of the Job
- Join Africa’s largest retailer with over 35 million customers and 2,500 outlets as a C# Developer. You will be required to develop, maintain, and support existing Shoprite systems in accordance to the Group's standards.
Job Objectives
1. To develop operational systems in accordance with Shoprite Standards:
- Understand the existing requirement and document the requirements
- Develop ASP and MVC .Net programs and functions.
- Confirm with requirements with Systems Analyst
- Do unit testing of developed programs and functions
- Code reviews with peers
2. To maintain operational systems in accordance with Shoprite Standards:
- Maintain existing Net programs/systems and functions.
- Document changes
- Confirm requirements with Systems Analyst or Team Lead
- Do unit testing of developed programs and functions
- Code reviews with peers
3. To manage the release process:
- Capture the release using the Shoprite release management system.
- Ensure instructions are clear and concise and applied by relevant deployment teams
- Confirm the success of the deployment and follow through until production stage is reached
4. To provide support to users of the systems:
- Provide business support on existing systems
Qualifications
- IT Programming degree/diploma
Experience
- 3-4 Years Development experience in coding and building Enterprise Solutions using ASP.Net, MVC and C#
- 3-4 Years Database Design and Development –experience in writing SQL code and stored procedures
- 2-3 Years Development experience in MVC
- 1-2 years Development experience in WPF
- 1-2 Years Development experience in WCF
Knowledge and Skills
- Good understanding of OO principles
- Must be skilled in handling difficult internal clients
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Purpose of the Job
To ensure continuous IT infrastructure service delivery for IT users through timely installations and resolving issues.
Roles Outcomes entails: Incident management of end user store devices, To set-up, configure and install end point devices, i.e desktops and POS, Manage infrastructure vendors, i.e cabling, UPS, Voice, Data, end point installations, Manage the new store opening process.
Job Objectives
Roles outcomes:
Incident management of end user store devices:
- Reported incidents must be resolved or a work around found within agreed Service Level Agreement (SLA). Understand and adhere to the different levels of authority of users and accompanying SLA’s (e.g. executives get immediate assistance; users can be given up to 4 hours to resolve, etc.).
- Second Line telephonic user support. Remote support by dialling into end point, i.e. desktop of store device
- Visit with user or site to resolve issue.
- Physically doing a call-out to resolve problems at the user’s work station (third option).
- Ensure quality work delivered, which will include monitoring of performance. Ensure continuous service.
- Take ownership of problems and progressing problem resolution.
- Providing advice or training to users about the systems functionality, correct operation or constraints, - devising work-arounds, correcting faults.
To set-up, configure and install end point devices, i.e desktops and POS. Installation and configuration of new end point devices, i.,e. PCs, POS:
- Reloading of software of PCs and store end point devices.
- Ensuring integrity and cesurity of user or end point data.
- Installation and configuration of peripherals, i.e. printers.
- Adhere to installation standards and configurations.
Manage infrastructure vendors, i.e cabling, UPS, Voice, Data, end point installations:
- Liaise and Manage Third Party vendors to perform installations or maintenance Comply and ensure standards are enforced.
- Servicing of end point devices and peripherals.
- Install and configure end point devices as part of rollout projects.
Manage the new store opening process:
- Engage and understand business requirements for new site layouts
- Plan and facilitate installations of third party services.
- Escalations of issues for planned installations.
- Progress communications of site installations.
- Installation and configuration of store end point devices.
- Manage vendor and assist with installations of Voice, Data and wireless installations.
Qualifications
Essential:
- Matric/ Grade 12
- A+, N+, MCSE certification
Experience
Essential:
- 2-4 Years experience in IT field support
Knowledge and Skills
Essential
- Micosoft products i.e: Windows, Office suite etc
- Network topologies, support and setup thereof
- TCP/IP Networking
Desirable
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Purpose of the Job
Define, measure and enforce quality through efficient test coverage and a traceability matrix. Ensure pre-agreed test schedule with delivery managers are being met. Ensure a suitable and stable test environment/lab. Report and manage progress, issues, constraints, dependencies and resources. Define and ensure continuous improvement. Define, measure and manage each team member’s output aligned with the above.
Job Objectives
(1)To manage test planning and analysis:
- Co-operate with clients/user and senior staff as required to agree the testing strategy to be employed for development projects
- Co-ordinate all activity and all testers during each testing phase of a project or programme
- Determine which tools and utilities work best and how to use them for given situation/project
- Develop, modify, and ensure that software testing plans are executed
- Provide accurate and precise estimates for assigned task duration, along with confidence levels and foreseeable dependencies.
- Initiate test planning activities
- Represent the customer in understanding how they use the system and including the most relevant end to end user scenarios in test plans and automation.
- Defining test strategy and test plans and reviewing them with stakeholders.
- Identify the testing scope required for each release based on the requirements of the document.
- Ensure optimal test coverage and improve the test coverage.
- Identify the testing effort required by calculating the sizing needed for the given release and plan the required effort for the same.
- Identify the tools to be used for test reporting, test management, test automation, etc. and identify when test automation is appropriate and, if it is, plan the effort.
- Estimate the testing resources and time required and negotiate with management to acquire the necessary resources.
- Publish the test plan after discussions with the test team and have it reviewed and approved by the management/ development team.
(2)To manage test design and execution:
- Analyse test results to ensure existing functionality and recommend corrective action
- Integrate test suites into the test management system and custom test harnesses.
- Propose required functions, tools or scripts to management for approval based on complexity and coverage of solution
- Select and develop appropriate test automation tools, applying the latest techniques in test automation; e.g., data-driven testing.
- Update test execution status following agreed-upon processes as part of regularly-scheduled test status updates
- Use risk-driven techniques to develop, maintain, and execute automated test suites for various software applications; i.e., perform automated dynamic testing.
- Lead and monitor the analysis, design, implementation and execution of the test cases and test procedures.
- Ensure proper configuration management of the testware produced and traceability of the tests to the test basis.
- Manage the building of required test environments and ensure that the test environments are in place before test execution and managed during test execution.
- Manage test environments, test devices and technology versions required for testing
(3)To manage test monitoring and evaluation:
- Assist in the creation of test project status reports and metrics (e.g., Test Dashboard).
- Consult with developers to resolve issues and provide feedback for the technical appraisal of the tested software program(s) and monitor its deployment across the appropriate system(s)
- Ensure that quality standards are maintained in the team and that the output produced is to acceptable quality standards.
(4)To manage test completion :
- Review software design and change specifications to ensure software testing measures meet acceptable reliability standards and project and program objectives
- Trace test cases and results back to specific quality risks
- Schedule the tests for execution and monitor, measure, control and report on the test progress, the s/w product quality status and the test results, adapting the test plan and compensating as needed to adjust to evolving conditions.
- Review new or modified tests and introduce improved testing techniques
- Write and present summary reports on test status for each test execution cycles to the stakeholders and management.
(5) Team Management:
- Allocate work to test team members based on the skills and abilities of each member
- Co-ordinate and interface with multiple functional groups and teams
- Coach test team members to ensure that appropriate skills and behaviours are developed
- Lead a team of quality analysts and testers including task identification, monitoring progress and issue resolution
(6) Technical Test Process Management:
- Work closely with development and test to review use cases, requirements, workflows and technical specs needed to create automated scripts and tools
- Work with the Development team to capture and reuse automated Unit Test Cases, Test Stubs and Drivers, and other Development test objects.
- Work with the Release Management team to create and maintain an automated nightly build verification ("smoke") test.
(7) Test Lab Management:
- Update the weekly Test Store utilization sheet to ensure optimum lab asset utilisation
- Create and maintain the lab asset planning schedule to ensure assets is available and in a working state
- Use Network Monitoring Tools to ensure a always-on Test Environment/Lab
- Conduct quarterly lab asset stocktaking
Qualifications
Grade 12
- Diploma or Degree qualified (IT or related technical)
- Formal software testing training and registration (e.g. ISTQB, ISEB)
Experience
- 3-5 Years experience in a Test Lead/Management position
- 3-5 Years experience in Test Environment Management
- 3-5 years HP QC or HP ALM experience
- 3 -5 years Selenium/Test Complete/UFT/QTP/SOAPUI exposure
- 3- 5 years Cloud Testing (Azure/AWS) and Continuous Integration/Continuous Delivery Experience
- 3- 5 years experience in Testing in a retail / financial sector
Knowledge and Skills
- 3 - 5 years expertise in systems testing, systems integration testing,
- 3 - 5 years expertise in automation testing, user acceptance testing
- 3 - 5 years Google Suite/MS Office expertise
- 3 - 5 years expertise in both Manual and Automated Testing.
Method of Application
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